CITGO Achiever - Spring 2016 Newsletter

A CITGO Corpus pus Christi isti Refinery publicat publication

Start Them Young!

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ISSUE HIGHLIGHTS • Opportunity Metrics • Employees Club Kickoff • 2015 Top Volunteer

IN THIS ISSUE Letter From the Vice President and General Manager.........................................................3

Performance Metrics 2016 Performance Metrics – Q1......................................13

Letter from TeamCITGO Chair............................................4 Plant the Giving Spirit and Watch it Grow............... 10-11

Social Responsibility Dr. Hector P. Garcia Birthday Celebration.......................5 March for Babies Corpus Christi – Kick-Off....................6 Safety Gate Bash.................................................................6

Technical Opportunity Metric – Process Improvements...............14 CITGO Corpus Christi Cooling Towers Conversion to Sodium Hypochlorite Project.....................................15 CITGO Corpus Christi (CCR) Flare Monitoring for NSPS Ja Project..........................................................16

Fueling Good Employee Wellness Joining a Gym.......................................................................7

TeamCITGO Suter Park Cleanup..............................................................8 Habitat for Humanity Build.................................................8 21st Annual Big Shell Cleanup...........................................9 Food Bank of Corpus Christi...............................................9

Employees Club Kick-off...................................................17 Environmental Zero BCS Year Lunch Kickoff.......... 18-19 Girls in Engineering, Math and Science (GEMS) Conference...................................................................20 Top Volunteer for 2015 - Aurora Robles..........................21 Service Award Recipients................................................22 Special Notices..................................................................22 School Awards...................................................................22 Birth Announcements.......................................................23 Passes/Discount Programs Available to CITGO Employees........................................................23

Safety Awareness WARNING: Hotel/Motel Scam Being Used In Many Cities.........................................12

Please direct all information and inquiries to: CITGO Corpus Christi Refinery, Government and Public Affairs Department 1802 Nueces Bay Blvd., Corpus Christi TX 78407 or email us at: lhinojo@citgo.com.

CITGO Petroleum Corporation is a wholly owned, indirect subsidiary of Petróleos de Venezuela, S.A., the national oil company of the Bolivarian Republic of Venezuela.

Published By Government & Public Affairs: Lisa Hinojosa, Public Affairs & Community Relations Coordinator

© 2016 CITGO Petroleum Corporation

Letter from the Vice President & General Manager ART KLEIN

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eading into the second quarter of 2016, I have high performance expectations for Corpus Christi Refinery, as we continue to commit ourselves to our core values of: safety, environmental stewardship, reliability, competitiveness and social responsibility. We had a strong first quarter.

Our Refinery Utilization was nearly 88%, which surpassed our target of 86%. First and foremost, this performance demonstrates excellent refinery reliability. Our operators and maintenance staff did an outstanding job running and maintaining the plant, as it takes diligence and attention to detail to prevent costly mistakes. Effective operator rounds, close attention to the equipment, quality maintenance repairs, commitment to doing things right and pride in workmanship are keys to this achievement.

Likewise, the technical staff enhanced the refinery’s performance through effective planning, optimizing and troubleshooting. It took teamwork and expertise to achieve three straight months of exceeding target utilization. Keep up the good work!

Strong Refinery operations enabled us to set three new production records. 1) Corpus Christi Refinery set an Extra Heavy Venezuelan crude processing record of 66.8MBPD; 2) an Eagle Ford crude processing record of 28.2MBPD; and 3) a GHT monthly charge rate record of 41MBPD. From a production perspective, we’re off to a great start!

In February, the West Plant Operations/Maintenance/ Engineering team completed three planned unit shutdowns safely and successfully. The February West Plant outage was our biggest maintenance event in the first quarter and we met our established goals in the areas of safety, environment and reliability.

• The MDH Catalyst change out (14 days on plan) • The #5 NHT Catalyst change out (10 days better than plan) • The Coker was shut down to execute a Steam/Air Decoke (4 days on plan)

We have started off the year with many successes; but as we move into the second quarter, we will be facing our biggest challenges of the year – the #2FCC/Alky Block Turnaround and the Unibon Turnaround. How well we execute this turnaround can make or break the year.

Our goals for this turnaround are: no injuries, no environmental incidents, high quality work, on schedule and within budget. The cost of this work is over $100MM and the peak manpower will be around 2400 craftsmen per shift. This is quite a challenge that can only be completed as a team. Achieving our goals will take teamwork every minute of every shift. This isn’t management’s turnaround or CITGO’s turnaround. This is our turnaround. Each one of us is important to the success of the project. I encourage each one of you to support one another and focus on one shift at a time to make each shift successful. Each successful shift will be a step toward overall success.

We are all empowered, and expected, to set high safety standards. Please, be proactive regarding safety thereby creating a safe work environment for everyone.

Remember our safety initiative, “you see it – you own it.”

We’re off to a good start and I’m looking forward to seeing Corpus Christi Refinery pull together to make this next quarter a highlight of the year!

Art M. Klein VP & GM CITGO Corpus Christi Refinery

I appreciate the West Plant Team’s excellent execution of this important work.

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Letter from TeamCITGO Chair ZORAIDA BASALDU

The new year kicked off with great events and high employee participation. I am glad to see your enthusiasm and eagerness to help. The impact that you make in the community in which we live is immeasurable.

With so many events and so many organizations, it is difficult to not help serve them all. Is there a cause that you feel strongly about? A place where you want to make a difference? An organization that you want to be more involved with?

For me, the March of Dimes is a cause that is dear to my heart as my family was impacted by a premature birth. I open my heart to you, so that you will also find your cause and join a movement.

Here is my story.

The excitement of knowing that a new addition to our family was coming filled our hearts. I couldn’t wait to meet my baby boy—to see him and smell him and to hold him and put his cheek next to mine. My baby was already loved so much.

I had planned to work until the baby got here, which is exactly what happened... One day at the end of work, I was not feeling well. My doctor’s nurse advised me to go to the emergency room to be checked. I went in assuming everything was going to be all right. To my shock, I was in preterm labor as my water bag had ruptured. They quickly gave me a shot for my baby’s lungs as they were concerned his lungs were not fully developed.

My baby was born at 31 weeks at 2:33 am on Friday, September 11, 2015. That morning, I heard the most precious cry and saw the cutest little eyes staring back at me. The moment I had been waiting for was here. I only got to hold my baby for what seemed like a second. The baby was then rushed to the Neonatal Intensive Care Unit (NICU) to be stabilized. He weighed 3 lbs. 12 oz. and was 17 inches long. My emotions were still running high as I told the nurses to please take extra care of him, as he is so special to me. You see, I have two older kids who are 15 and 14.

This baby is my miracle baby and it was on God’s time not mine.

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My baby spent 19 days in the NICU. Those were the hardest days for me. Nothing, nothing, nothing could ever have prepared me for this. It was very hard to see my baby with little tubes and hooked up to monitors. How could I not help him? Why could I not hold him? How do I explain to his brother and sister that he is not coming home? I did not know the equipment or the care that is given to premature babies.

I had only heard of the March of Dimes and seen where the company was asking for donations. It had never happened to anyone I knew. I am healthy and all my lab work during my pregnancy had come back normal. I had no idea how many babies are born early and the struggles that their families face.

I know that we all have a purpose. I also know that my baby is special. It did not take long to see that his story could make a difference in the life of so many others. A few days after the baby was born, my family was asked to serve as the ambassador family for the March of Dimes 2016 campaign.

I gladly accepted in hopes of putting a face to this wonderful mission. I am your coworker, a wife, a daughter, a mother, a sister, a friend, a neighbor. Please know that this could happen to anyone. The help, resources, and research that the March of Dimes provides is so valuable. I later learned that the shot given to me for my baby’s lungs is called surfactant and was developed by March of Dimes research.

It is because of your giving heart that my baby had a fighting chance. Last year, CITGO employees contributed more than $70K to the March of Dimes. To show their gratitude, an Appreciation Celebration was held earlier this year. The event was solely sponsored by the March of Dimes and included an ice cream social for all employees to enjoy. The event was a complete success and attended by many.

Please join me in supporting this wonderful cause through raising awareness and donations.

Social Responsibility

Dr. Hector P. Garcia Birthday Celebration CITGO gathered with members of the community to celebrate Dr. Hector P. Garcia’s 102nd Annual Dr. Hector P. Garcia Birthday Celebration. Cecilia Garcia Akers, the daughter of Dr. Hector P. Garcia, spoke powerfully about her father’s legacy and the continued impact he had and has on the community of Corpus Christi. Vice President and General Manager Art Klein sat with Larry Elizondo, Manager, Corporate Social Responsibility, Refining G&PA and Legislative Affairs, and a panel of community leaders at the head table. The event commemorated the long-time civil rights activist. Larry also was featured in a tribute video that was shown during the luncheon.

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Social Responsibility

March for Babies Corpus Christi – Kick-Off CITGO attended this year’s March for Babies Kick-Off and Awards Ceremony. The organization recognized CITGO as the 2015 Top Corporate Team and the 2015 Presenting Sponsor. During the ceremony, Lisa Hinojosa helped open up the presentation by highlighting the company’s commitment to continuing efforts in fundraising to help stop premature births. The event was certainly a special one for the son of CITGO Process Engineer, Zoraida Balsadu. Zach Basaldu, who was born prematurely, will serve as the 2016 March of Dimes Ambassador Baby. Zoraida Basaldu also gave a powerful and emotional speech about her experience of giving birth to her son who was born at just 31 weeks old.

Safety Gate Bash The CITGO Corpus Christi Refinery hosted two Safety Gate Bashes this quarter. The Senior Management Team, MLT, and HSS&E split up into teams to man the gates while greeting visitors and handing them summaries of past safety incident reports and a breakfast bar. The Safety Bashes are intended to increase awareness of safety incidents at CCR and other facilities, preventing future incidents.

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Article available on the CITGO EAP Live and Work Well link also found on the Health Services SharePoint site.

Joining a Gym

By Federal Trade Commission, public domain Last Reviewed: March 2015 If you are looking to get in shape, a membership at a gym, fitness center, health spa, or sports club could be a good option. But joining a gym often means signing a contract, and not all contracts are the same. To avoid a problem down the road, find out more about the business and what you’re committing to before you sign up. Some consumers report high-pressure sales tactics, misrepresentations about facilities and services, broken cancellation policies, and lost membership fees when gyms go out of business.

Check Out the Facilities Plan a visit at a time you would normally be using the gym to see how crowded it is, whether the facilities are clean and wellmaintained, and whether the equipment is in good shape. Ask about the: • Number of members. Many gyms set no membership limits. It might not be crowded when you visit, but be packed during peak hours or after a membership drive.

• Hours of operation. Do they suit your schedule? Some fitness centers restrict men’s use to certain days and women’s to others.

Some may limit lower-cost memberships to certain hours.

• Instructors and trainers. Some places hire trainers and instructors who have special qualifications. If you are looking for professionals to help you, ask about their qualifications and how long they’ve been on the staff.

• Classes. Will you need to pay extra for certain activities, or are they included in your membership fees?

Employee Wellness

CITGO Petroleum Corporation encourages its employees to pursue goals of optimal wellness and fitness to enhance the quality of their lives through regular physical activity. CITGO will reimburse gym membership fees if you meet the criteria of the Fitness Program Protocol. The protocol can be found on the Health Services SharePoint site through the Homepage. Spring is in the air so consider getting in shape for summer and use the following tips when looking for a gym to get started.

Can you cancel your membership or get a refund?

What happens if you need to cancel your membership because of a move or an injury, or if you find you just are not using it? Will they refund your money?

Knowing the gym’s cancellation policies is especially important if you choose a long-term membership. What happens if the gym goes out of business? You can check with your state Attorney General to see what your rights are according to your state’s laws.

Is the price right?

Break down the cost to weekly and even daily figures to get a better idea of what you will pay to use the facility. Include possible finance charges if you pay by credit. Can you afford it?

If you signed up for a special introductory rate, make sure you know the terms of your contract once the discounted rate ends.

Find Out What Other People Think Search for reviews online Do a search online to see what other people are saying about the location you are interested in. You might search the name of the gym with words like “reviews” or “complaints.” Are people having the same kinds of issues with their contracts or the facilities?

Know What You Are Agreeing To

Check for complaints and find out your rights

Some gyms will ask you to join — and pay — the first time you visit and will offer incentives like special rates to get you to sign on the spot. It is best to wait a few days before deciding. Take the contract home and read it carefully. Before you sign, find out:

Contact your state Attorney General or local consumer protection office to find out whether state laws regulate health club memberships, and whether the office has gotten any complaints about the business.

Is everything the salesperson promised written in the contract?

If a problem comes up after you join, the contract is what counts. If something is not written in the contract, it is going to be difficult to prove your case.

Is there a “cooling-off” or trial period?

Some gyms give customers several days to reconsider after they’ve signed a contract. Others might let you join for a trial period. Even if it costs a little more each month, if you are not enjoying the membership or using it as much as you planned, you will have saved yourself years of payments.

The information, advice, treatments and therapeutic approaches in this article are provided for informational and educational purposes only. Consult with your doctor or mental health provider for specific health care needs, treatment or medications. Certain treatments may not be covered under your benefit, so check with your health plan regarding your coverage of services. We do not recommend or endorse any treatment, medication, suggested approach, specific or otherwise, nor any organization, entity, or resource material that may be named herein. Except for Liveandworkwell.com, no other site identified herein is affiliated or controlled by us. You will be subject to the terms of use, privacy terms and policies of any site you may visit.

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TeamCITGO

Suter Park Cleanup CITGO hosted another successful Suter Park Clean-Up at the Hans & Pat Suter Park. TeamCITGO volunteers joined forces bright and early Saturday morning to tackle several cleanup and maintenance tasks to beautify the park. The Hans & Pat Suter Park Cleanup is part of CITGO’s “Caring for our Coast” program to promote environmental conservation and restoration through volunteer and educational efforts. Suter Park is also an adopted park of CITGO.

Habitat for Humanity Build TeamCITGO volunteers gathered together Saturday morning to complete a brand new home for a family in need.

Volunteers assisted with tasks ranging from planting shrubs to roofing. The 50th build completed the construction for that specific home and the new home-owners are scheduled to receive the keys this month. Habitat for Humanity Corpus Christi is a non-profit organization that brings people together to build homes, communities, and hope. TeamCITGO volunteers at least four times a year to this effort. In May, the volunteer force completed building the home on Soledad Street, making it possible for the designated family to move in and begin their new lives.

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Food Bank of Corpus Christi

Nearly 40 TeamCITGO volunteers participated in the Friends of Padre Island’s Annual Big Shell Cleanup. Volunteers gathered at Malaquite Pavilion on Padre Island National Seashore (PINS) to lend a helping hand in picking up trash throughout the beach. The event went very smooth and was a fun opportunity for volunteers to explore the PINS while giving back. TeamCITGO chair Zoraida Basaldu lead the event.

In total, this organization has picked up 2,456,000 pounds of trash since its inception.

TeamCITGO volunteers gathered at the Food Bank of Corpus Christi multiple evenings throughout the first quarter to pack poultry, produce and non-perishable items. The team together packed thousands of pounds of food throughout the different food packing dates in an effort to join forces to fight hunger.

The Food Bank of Corpus Christi has been giving back in the Coastal Bend by providing food and personal care products to various charity and service agencies.

TeamCITGO

21st Annual Big Shell Cleanup

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Plant the Giving Spirit and Watch it Grow Lisa Hinojosa – Public Affairs

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CITGO Corpus Christi Refinery promotes volunteerism as integral to the company’s corporate social responsibility. Through our volunteer force, TeamCITGO, we work to leave a positive footprint in our community for future generations. We partner with area students and nonprofit organizations on dozens of volunteer events from fundraiser walks to packing dates at the Food Bank of Corpus Christi to building days at Habitat for Humanity, and many more. We feel it is never too early to begin volunteering.

And we are not alone.

“Volunteering can change the way kids grow up and the way the volunteer views the world. It teaches commitment, values, responsibility and self-worth,” Tony Elizondo, Vice President of Satellite Operations for Big Brothers Big Sisters of South Texas, said.

Among our core values at CITGO, we champion Safety, Integrity, Respect, Fairness and Availability. And we believe in planting these seeds with our area youth early. Volunteerism promotes respect and appreciation for the community in which we live and work. And the opportunities for involvement are innumerable.

From volunteering at a local nursing home to packing food at the Food Bank or collecting toys or clothes for a drive, our children and other youth can make a difference in their community.

“When kids learn to give back, it stays with them into adulthood, and they raise children to give back as well,” Elizondo said.

One child can make a difference. A community can make an impact. A generation can change the world.

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Safety Awareness

WARNING: Hotel/Motel Scam Being Used In Many Cities David Cave – Security Manager You arrive at your hotel and check in at the front desk.

Typically when checking in, you give the front desk your credit card (for any charges to your room).

You go to your room and settle in. All is good.

The hotel receives a call and the caller asks for (as an example) room 620 - which happens to be your room.

The phone rings in your room. You answer and the person on the other end says the following: ‘This is the front desk. When checking in, we came across a problem with your charge card information. Please re-read me your credit card number and verify the last 3 digits numbers at the reverse side of your charge card.’

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Not thinking anything wrong, since the call seems to come from the front desk, you oblige. But actually, it is a scam by someone calling from outside the hotel. They have asked for a random room number, then ask you for your credit card and address information. They sound so professional, that you think you are talking to the front desk.

If you ever encounter this scenario on your travels, tell the caller that you will be down to the front desk to clear up any problems. Then go to the front desk or call directly and ask if there was a problem.

If there was none, inform the manager of the hotel that someone tried to scam you of your credit card information, acting like a front desk employee and report the incident to the local Police Department.

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0.45

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Safety Index

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0.30

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0.17

0.14

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Performance Metrics

SAFETY, HEALTH & ENVIRONMENT • INTEGRITY • RESPECT • FAIRNESS SOCIAL RESPONSIBILITY • AVAILABILITY • COMPETITIVENESS • INTEGRITY RESPECT • FAIRNESS SAFETY, HEALTH & Metrics ENVIRONMENT • AVAILABILITY 2016 •Performance – Q1 INTEGRITY • RESPECT • FAIRNESS • SOCIAL RESPONSIBILITY • RESPECT Christi Safety Index – 2016 SAFETY, HEALTH &Corpus ENVIRONMENT • INTEGRITY • RESPECT • FAIRNESS SOCIAL RESPONSIBILITY • AVAILABILITY • COMPETITIVENESS • INTEGRITY RESPECT • FAIRNESS • SAFETY, HEALTH & ENVIRONMENT • AVAILABILITY INTEGRITY • RESPECT • FAIRNESS • SOCIAL RESPONSIBILITY • RESPECT SAFETY, HEALTH & ENVIRONMENT • INTEGRITY • RESPECT • FAIRNESS SOCIAL RESPONSIBILITY • AVAILABILITY • COMPETITIVENESS • INTEGRITY RESPECT • FAIRNESS • SAFETY, HEALTH & ENVIRONMENT • AVAILABILITY INTEGRITY • RESPECT • FAIRNESS • SOCIAL RESPONSIBILITY • RESPECT SAFETY, HEALTH & ENVIRONMENT • INTEGRITY • RESPECT • FAIRNESS SOCIAL RESPONSIBILITY • AVAILABILITY • COMPETITIVENESS • INTEGRITY RESPECT • FAIRNESS • SAFETY, HEALTH & ENVIRONMENT • AVAILABILITY INTEGRITY • RESPECT • FAIRNESS • SOCIAL RESPONSIBILITY • RESPECT Christi Environmental Index – 2016 SAFETY, HEALTH &Corpus ENVIRONMENT • INTEGRITY • RESPECT • FAIRNESS SOCIAL RESPONSIBILITY • AVAILABILITY • COMPETITIVENESS • INTEGRITY RESPECT • FAIRNESS • SAFETY, HEALTH & ENVIRONMENT • AVAILABILITY INTEGRITY • RESPECT • FAIRNESS • SOCIAL RESPONSIBILITY • RESPECT SAFETY, HEALTH & ENVIRONMENT • INTEGRITY • RESPECT • FAIRNESS SOCIAL RESPONSIBILITY • AVAILABILITY • COMPETITIVENESS • INTEGRITY RESPECT • FAIRNESS • SAFETY, HEALTH & ENVIRONMENT • AVAILABILITY INTEGRITY • RESPECT • FAIRNESS • SOCIAL RESPONSIBILITY • RESPECT SAFETY, HEALTH & ENVIRONMENT • INTEGRITY • RESPECT • FAIRNESS SOCIAL RESPONSIBILITY • AVAILABILITY • COMPETITIVENESS • INTEGRITY RESPECT • FAIRNESS • SAFETY, HEALTH & ENVIRONMENT • AVAILABILITY INTEGRITY • RESPECT • FAIRNESS • SOCIAL RESPONSIBILITY • RESPECT SAFETY, HEALTH & ENVIRONMENT • INTEGRITY • RESPECT • FAIRNESS SOCIAL RESPONSIBILITY • AVAILABILITY • COMPETITIVENESS • INTEGRITY RESPECT • FAIRNESS • SAFETY, HEALTH & ENVIRONMENT • AVAILABILITY INTEGRITY • RESPECT • FAIRNESS • SOCIAL RESPONSIBILITY • RESPECT SAFETY, HEALTH & ENVIRONMENT • INTEGRITY • RESPECT • FAIRNESS SOCIAL RESPONSIBILITY • AVAILABILITY • COMPETITIVENESS • INTEGRITY RESPECT • FAIRNESS • SAFETY, HEALTH & ENVIRONMENT • AVAILABILITY INTEGRITY • RESPECT • FAIRNESS • SOCIAL RESPONSIBILITY • RESPECT SAFETY, HEALTH & ENVIRONMENT • INTEGRITY • RESPECT • FAIRNESS SOCIAL RESPONSIBILITY • AVAILABILITY • COMPETITIVENESS • INTEGRITY RESPECT • FAIRNESS • SAFETY, HEALTH & ENVIRONMENT • AVAILABILITY INTEGRITY • RESPECT • FAIRNESS • SOCIAL RESPONSIBILITY • RESPECT SAFETY, HEALTH & ENVIRONMENT • INTEGRITY • RESPECT • FAIRNESS SOCIAL RESPONSIBILITY • AVAILABILITY • COMPETITIVENESS • INTEGRITY RESPECT • FAIRNESS • SAFETY, HEALTH & ENVIRONMENT • AVAILABILITY INTEGRITY • RESPECT • FAIRNESS • SOCIAL RESPONSIBILITY • RESPECT 0.09

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2016 YTD

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0.331

0.331

0.288

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0.259

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0.187

0.154

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Environmental Index

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Technical

Opportunity Metric – Process Improvements Zoraida Basaldu – Process Engineer The Opportunity Metric is one of the five Performance Incentive Goals. This metric measures the actual earnings of process improvement projects implemented in the refinery.

In order for a project to be classified as such it must have a minimum earnings of $500,000 over twelve months. The earnings could be one time earnings or distributed over a year from the date of implementation.

The following projects were completed and included in the 2015 Opportunity Metric.

Crude Unit & Saturated Gas Plant (SGP) Process Safety Management (PSM) Changes - In order to increase unit charge rates changes to the overpressure protection system were made. In the SGP, a study was conducted that determined that the Pressure Relief Valves (PSVs) could be staged. This would allow staggered relief loads on the system and allowing more feed into SGP. In the Crude unit, low pressure at the Crude heater was limiting the charge rate.

The modifications made were to pin a PSV located after crude charge booster pump and car sealed valves open in order to remove the limiting PSV. The opportunity allowed for an increase of 400bpd in the SGP feed and 900bpd in the Crude feed. Total benefit is estimated at ~$2MM per year.

Tier-3 Extractor Moved On March 18, Bay Heavy Haulers transported our new Tier-3 Extractor 43-V-008 from Bay’s yard at 8347 Up River Road to CITGO East Plant.

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EP Amine Contactor Work Eliminated – By using continuous anti-foam injection and preventing two FCC rate reductions to clean contactors unit S/D (shutdown) work was eliminated on the Amine Contactor. The new procedures prevented a total rate reduction on the #2 Fluid Catalytic Cracker (#2FCC) of 70mbbls. Total benefit is estimated at ~$900M per year.

Alky Acid Regenerator Operation – The implementation of new operating procedures for the Acid Regenerator allowed for continuous operation until the next T/A (turnaround). The new guidelines were developed by a third party consultants and a failure analysis investigation team. Total benefit is estimated at ~1.4MM per year.

Coker Heater Additional Air – The Coker heater was limited by insufficient air at higher rates. Insulation was removed from around each of the heater’s 72 burners allowing additional draft into the heater and allowing the heater to operate at higher rates. Since the changes the measured fresh feed to the unit has been conservatively 650bpd higher. Total benefit is estimated at ~5.5MM per year.

Bhaskar Patel – Govind Development, LLC Project Manager Yogesh Shah – CITGO CCR Project Engineering Manager The CITGO Corpus Christi Refinery (CCR) recently completed installation of Sodium Hypochlorite (commercial bleach) feed systems at all twelve cooling towers for disinfection and algae control. At a cost of $ 1.2MM, the project converted the existing chlorine injection system to a new liquid bleach feed system. CCR phased out chlorine when a viable safer alternative presented itself it order to mitigate against chlorine’s toxic, corrosive, and explosive properties. Hence, for the safety and wellness of personnel, it was decided to replace it with commercial bleach which is considered safer and is easier to handle.

The transition at each cooling tower location required construction of a temporary bleach feed system, demolition and removal of the chlorine cylinders and facilities, construction of concrete pads for the new cylinders, then installation of the new cylinders and pump skids. This measured and deliberate process for each location, accompanied by a shortage of temporary feed totes hampered the pace of the project. Nevertheless, the new liquid bleach feed systems were installed one at a time adjacent to the existing chlorinators, and the new, double-walled HDPE bleach storage tanks were installed along with pump skids for each.

Technical

CITGO Corpus Christi Cooling Towers Conversion to Sodium Hypochlorite Project

C4SHP Cooling Tower with Chlorine Drums

Each HDPE tank can hold, on the average, ten days of bleach supply. Each pump skid consists of a small metering pump and an FAC/ pH analyzer. The discharge line from the pump injects bleach into the cooling tower collection basin and the analyzer draws sample from the recirculation pump discharge and is analyzed for pH and Free Chlorine. An analog output signal from the analyzer cell controls the pump stroke and bleach feed rate.

The project was initiated on the basis of the success of a similar project at CITGO’s Lake Charles Refinery (LCR). The new system represents yet another way in which the expertise and innovation of our employees has helped make our refinery a safer place to work.

C4SHP Cooling Tower with new Bleach System

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Technical

CITGO Corpus Christi (CCR) Flare Monitoring for NSPS Ja Project Karthick Mahaderan – Govind Development, LLC Project Manager Yogesh Shah – CITGO CCR Project Engineering Manager On September 12, 2012, EPA issued the refinery NSPS flare standards in 40 CFR Part 60 Subpart Ja. This regulation specifies that all flares constructed, re-constructed and/or modified after June 2008 and combust fuel gas, must comply with Ja standards. It requires refineries to equip main flares with monitors measuring flow, H2S and Sulfur and that those monitors report to a Continuous Emission Monitoring Systems (CEMS) except in cases where flares cannot receive high sulfur gas. The EPA set November 11, 2015 as the compliance date for this regulation. In all, the new regulation has affected roughly 450 refineries throughout the United States. CITGO Lake Charles and Lemont each have their affected flares and the Corpus Christi Refinery has three flares subject to the new regulation: Cumene/Fluor flares at the East Plant and the West Plant flare.

All three CITGO refineries approved their Engineering Work Requests then worked together to assess the various analyzer and flow technologies required to meet the objective.

Each did so under the corporate directive to choose the most robust and apt technology for all three refineries. The measures taken and equipment utilized reflect CCR’s earnest implementation of this directive.

CCR received approval of $4.7 MM for this project in Nov 2014 and completed the project by the EPA’s November 11, 2015 deadline. Project Team (capital, environmental and terminal operation) design and installed two new analyzer buildings, one each at Terminal FGR area and WP Flare area each with analyzers, probes, flow meters, and sample umbilical lines to transport flare gas to the analyzer and back

EP Analyzer Building

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to the flare header. Platforms were installed to access the analytical and flow taps for performing routine maintenance.

The West Plant flare has one header while the East Plant Terminal flare has three headers (Cumene, Fluor LP & Fluor HP). CCR’s chosen mass spectrometer analyzer technology allows the advantage of using one analyzer in the EP instead of three due to its faster sample processing time of one minute in contrast to the gas chromatograph time of ten to fifteen minutes. All three refineries chose ultrasonic flow measurement made by SICK Sensor Intelligence. Finally, CCR met the rigorous deadlines imposed on this project by engaging two separate engineering contractors to execute the design in parallel for both the East Plant and West Plant.

Yet, CCR’s innovation has not stopped there. The mass spectrometer technology will enable CCR to move towards the use of surrogate gas (CO2) instead of using H2S for daily analyzer validation.

In summary, the CCR capital construction team demonstrated excellent safety performance given the aggressive schedule requirement by completing the approximate 25,000 work hours without any incidents. In addition, the new analyzer has performed commendably during recent flaring events.

The various analytical data available from the continuous monitoring of the flare headers has enabled the CCR Process Engineering group to perform necessary calculations during a flaring situation and reporting to EPA. The team and the company are to be commended for their excellence in completing this project which advances CITGO’s efforts to operate safely, efficiently, and protective of our environment.

WP Analyzer Building

CITGO Corpus Christi Refinery kicked off the Employees Club on Sunday, March 20, 2016. Employees were invited to bring the kiddos for photos and fun with the Easter Bunny. Each child who attended received an Easter basket full of goodies. Families enjoyed refreshments and fellowship and left with photos and memories. Club Lead Toni Cordova, with the help of Cindy Soza, recruited members for the Employees Club at the event. This was the first of many festive shindigs to come!

Fueling Good

Employees Club Kick-off

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Environmental Zero BSC Year Lunch Kickoff The CCR kicked off their celebratory lunches in honor of Zero Business Scorecard (BSC) Events for 2015. The lunches served as a gesture of appreciation for the refinery’s achievement. Business Scorecards are recorded when the refinery exceeds a Federal Environemental Air, Water or Waterway allowence. This accomplishment surpasses CCR’s 2013 record of 1 BSC event.

In addition, employees were also awarded jackets on behalf of the HSS&E department.

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Girls in Engineering, Math and Science (GEMS) Conference Moody High School hosted their 2nd Annual GEMS Conference at the Larry Elizondo Gym. The conference serves as a way to encourage young women to get prepared and interested in STEM driven careers. The event featured the CITGO Innovation Academy, whose educators pioneered the event last year. Female engineers from CITGO also served on a panel to answer questions from high school students about preparing for careers in engineering, math and science.

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Top Volunteer for 2015 Aurora Robles

Why I Volunteer

by Aurora Robles WHY? I’ve been asked: “Why do you feel you have to help everyone?” My response is because that is who I am. Volunteering is something I personally enjoy because I love to help people.

HOW I STARTED I started volunteering at a very young age when I was in Junior High School with activities for the special education students. During High School, belonging to some honors program clubs, we participated in various volunteer activities throughout the community.

VOLUNTEERING TODAY As I grew into an adult, volunteering was just part of my life. It is something I don’t think about; I just do it.

WE’RE BLESSED Volunteering is about giving others opportunities that we take for granted every day. We don’t realize how fortunate we are. We are blessed to be able to wear a new pair of shoes to school in a size that’s not too big. We can afford to get our kids picture taken with Santa at the mall.

MANY OPPORTUNITIES Volunteering is a way to reach out and touch the lives of others in a positive way. Volunteering is about giving and getting food to families, so, at night no one goes to bed hungry. It’s about making sure our environment stays clean and sound. Volunteering opportunities are endless.

BENEFITS OF VOLUNTERING Volunteering benefits you, your family, and, of course, the community. Children watch everything you do. When they see you giving back to the community, you show them how volunteering makes a difference and how good it feels to help others. It is always fun, but, even more importantly, it is rewarding.

PASSING ON THE TRADITION I have always involved my children and now my grandchildren in volunteer activities. As a parent, when I see my children teaching their children about social responsibilities, I know I have done something right.

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Service Award Recipients JA N UA RY

F E B RUA RY

MARCH

40 YEARS

35 YEARS

35 YEARS

35 YEARS

15 YEARS

DAVID CAVE EDUARDO MARTINEZ KATHY REAVES

ROSIE DURAN

15 YEARS

ADRIAN DAVIDSON

5 YEARS

RON BRUNI LARRY BRYANT DAVID HINOJOSA

DAVID R. GARCIA JEFFREY DOWNS

10 YEARS

RAMIRO ROBLES

RICK LICHTENBERGER

DAVID RICHEY FIDEL CORTEZ

10 YEARS

JOEL ALANIZ NICHOLAS BROWNING DOMINGO FLORES TIM FORD RICHARD HAMER MIKE JOHNSON JIMMY JONES CHARLES LOPEZ JOHN MANN RICHARD MAUCH BRYAN RAKOWITZ ROBERT RAMIREZ JOHN SILVAS, JR. PATRICK SYKORA JOSE ZARAGOZA ETOP UMOH

5 YEARS CODY ROSS

Special Notices

School Awards Serena Garcia is the daughter of Ernest Garcia (MBH/SUR/ULSD) operator at the West Plant in Corpus Christi, Texas. Serena graduated from Texas A&M University – Corpus Christi in the fall of 2015 with a Bachelor of Arts in Communication. She graduated Magna Cum Laude and in the top 3% of the fall graduating class. During her time at TAMUCC, she was a member of the “Comm Club” and was inducted into the Lambda Pi Eta and Phi Kappa Phi national honor societies.

The Mittal Family received an award for their many years of participation and service at the 2016 Alamo Regional Science and Engineering Fair ARASE. Over 25 research projects have been submitted by the family over the 10 years of participation and service.

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Jaisha Govan, fifth grader and daughter of Antonio Rivera, was inducted into the National Honor Society at Club Estates Elementary.

Aaron Isaiah Rodriguez 10 pounds, 4 ounces Born March 24, 2016 Grandson of Abel Canales (West Plant Technician)

Ava Yalissa Silvas 6 pounds, 1 ounce 19 inches Born December 28, 2015 Granddaughter of Juan Herrera (CC Turnaround Planner)

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Birth Announcements

Harper Bryant Wrinkler 8 pounds, 6 ounces 20 inches Born December 3, 2015 Granddaughter of Larry Bryant (Area Manager Operations Excellence – Terminal)

Madilyn Diane Gautreaux 7 pounds, 12 ounces 21 inches Born November 2, 2015 Granddaughter of Fabian Vargas (East Plant 1 GHT/#1 FCCU Operator Tier III/T/A Planner)

Passes/Discount Programs Available to CITGO Employees The following passes/discount programs are available on a first-come-first-serve basis: Art Museum of South Texas (For this, CITGO employees and their immediate family can get in free the first weekend of each month by showing their CITGO ID) Lexington Museum Botanical Gardens of South Texas Texas State Aquarium Hurricane Alley Texas A&M University Islander Basketball Games For more information on how to access passes and discounts, contact Marcy Olsen in Government and Public Affairs. Molsen@citgo.com or ext. 4826

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CITGO, based in Houston, is a refiner, transporter and marketer of transportation fuels, lubricants, petrochemicals and other industrial products. The company is owned by PDV America, Inc., an indirect wholly owned subsidiary of Petr贸leos de Venezuela, S.A., the national oil company of the Bolivarian Republic of Venezuela.

For more information, visit www.CITGO.com.