The world of technology is a
constant hum of progress, fueled by the brilliance of countless minds. At the forefront of this advancement stand remarkable women leading the way with exceptional talent and unwavering dedication.
This isn't a competition, but rather a celebration of the incredible diversity of expertise and leadership styles. From spearheading advancements in artificial intelligence to fostering inclusive workplaces, these women are shaping the future of technology for the greater good.
Imagine a visionary leader, driving groundbreaking research in artificial intelligence. But beyond their technical prowess lies a commitment to fostering collaborative environments.
Mentoring young women in STEM fields is just one way this leader inspires the next generation.
Bridging the Silos: Another leader, a Chief Information Officer at a leading GreenTech company, is known for their ability to break down departmental silos. Their talent for translating complex technical concepts into clear, actionable plans earns them the respect of colleagues across the organization.
Guardians of the Digital Frontier: The fight against cyber threats requires unwavering commitment. Enter the cybersecurity expert, a meticulous force ensuring data security. Their dedication extends beyond vigilance, fostering knowledge sharing within the cybersecurity community.
Coding with a Cause: For some, technology is a tool for social good. A leader in software development dedicates their expertise to creating accessible solutions for individuals with disabilities. Their work is a testament to the power of technology to empower and uplift.
Disrupting the Norm: Innovation thrives on disruption. A thought leader in emerging technologies identifies trends and translates them into actionable business strategies. This leader champions diversity in tech leadership, ensuring a multitude of voices shape the future.
From the Ground Up: Building a successful tech startup takes grit and a clear vision. Imagine a leader who embodies these qualities, founding a revolutionary fintech platform. Their journey exemplifies the power of perseverance, especially for aspiring entrepreneurs in traditionally male-dominated fields.
Bridging the Digital Divide: The digital divide remains a challenge, but leaders are working tirelessly to bridge it. Imagine someone promoting digital literacy programs in underserved communities. Their work ensures everyone has the opportunity to participate in the digital world.
Cultivating Innovation: Sometimes, the most significant breakthroughs come from fostering a culture of experimentation. Imagine a leader who excels at creating environments where creativity flourishes. Their dedication to supporting "out-ofthe-box" thinking has led to the development of some of the company's most successful products.
These women are just a sampling of the incredible talent driving innovation in the tech sector. Their stories inspire us not only through their accomplishments but also through their unwavering commitment to collaboration, inclusivity, and social good. In this edition of CIO Business World, we celebrate their achievements and hope to inspire the next generation of women leaders who will carry the torch of innovation forward. This is a call to action, a reminder that the future of technology is brighter with a diverse range of voices at the forefront.
Inajourneyreminiscentofagrandsymphony, ValentinaIon,abeaconofleadershipinthetech industry,hastraversedthroughdiverselandscapes, sculptingherpathwithresilience,vision,andan unwaveringcommitmenttoexcellence.Armedwithan educationalbackgroundinICTforEconomicsandFinance, Valentinaembarkedonherprofessionaljourneyin Romania,whereherindomitablespiritandpassionfor innovationfirstbegantounfold.
Inherownwords,Valentinashares, “I consider myself fortunate to work for a company that brings innovation every day, that was able to reinvent itself by focusing on a growth mindset, staying humble, and always learning from its customers and partners. Microsoft is a company that encourages professional development to those interested. My journey at Microsoft started in the Marketing and Operations in Romania and then expanded to solutions and partner sales in Central Eastern Europe, to Government solutions sales in Europe Middle East and Africa and for the past 4 years to a Global Public Finance Lead, strategy role.”
Valentina'sEvolutiontoaSeasonedTechLeader Valentina'sjourneycommencedinthebustlingcorridorsof anoutsourcedcallcenter,whereshehonedherskillswhile providingsupporttoFrench-speakingcountries.However, herinsatiablethirstforknowledgeandaburgeoninginterest inbusinessandmarketingledhertotransitionintoapivotal roleastheMarketingandCustomerCareManagerfora renownedFrenchretailandpublishingchain.Itwashere thatsherecognizedthetransformativepowerofdigital innovationinshapingindustries,promptinghertransition intotherealmofICT.
Withanunwaveringdeterminationtopioneerchange, Valentinaembarkedonatransformativejourneywith Oracle,layingthefoundationforherillustrioustenurewith Microsoft,spanningover18years.AtMicrosoft, Valentina'strajectoryhasbeennothingshortofremarkable, witheachroleservingasasteppingstonetowardgreater innovationandimpact.FromMarketingandOperationsin RomaniatoSolutionsandPartnerSalesinCentralEastern Europe,andsubsequently,GovernmentSolutionsSalesin Europe,MiddleEast,andAfrica,Valentina'sascent culminatedinhercurrentroleasaGlobalPublicFinance Lead,wheresheorchestratesstrategicinitiativesthat redefinetheintersectionoftechnologyandpublic governance.
Valentina'sLeadershipPhilosophy
Valentina'sjourneyhasbeenmarkedbyamyriadof challenges,eachofferinginvaluablelessonsandgrowth opportunities.However,herunwaveringcommitmentto self-actualization,coupledwitharelentlesspursuitof industrytrends,hasbeeninstrumentalinovercoming obstaclesandchartingnewfrontiersofsuccess.Guidedby exemplaryleadersandmentors,includingMarcelina Joavina,TrudyNorrisGreyandAngelaHeise,Valentina hasembracedadversityasacatalystforgrowth,emerging strongerandmoreresilientwitheachchallenge.
AttheheartofMicrosoftliesaprofoundmission:to empowereverypersonandeveryorganizationontheplanet toachievemore.ForValentina,thismissiontranscends mererhetoric,servingasaguidingprinciplethatunderpins herunwaveringcommitmenttodrivingtransformative change.AsMicrosoft'sglobalfootprintcontinuesto expand,Valentinaenvisionsafuturewheretechnology servesasacatalystforeconomic,social,andenvironmental prosperity,usheringinaneraofinclusive,accessible,and personalizedservicesthatseamlesslyintegrateinto everydaylife.
FosteringMotivation,BuildingTeams:Valentina's LeadershipApproach
Valentina'sleadershipphilosophyisgroundedinapeoplecentricethos,wheretheempowermentandmotivationof individualsformthebedrockoforganizationalsuccess.By cultivatingacultureofcooperationandcollaboration, Valentinafostersasenseofcollectivepurpose,whereeach teammemberisempoweredtocontributetowardsshared goals.Centraltoherapproachisadeepunderstandingof individualmotivationsandaspirations,coupledwitha relentlessfocusoncustomerandpartnersuccess,which servesasadrivingforceforinnovationandexcellence.
Valentinashares, “Clarity of mission and role as well as a strong sense of importance towards our customers and partners success are key motivation factors. The other angle of building teams is fostering a culture of cooperation, of joint success. When we win and celebrate together we are more efficient and we achieve so much more. Ultimately understanding each person, especially in a multi-cultural, global organization is important for efficient communication and for respectful diversity and inclusion.”
Valentina'sAspirationsforMicrosoft
Lookingahead,ValentinaenvisionsMicrosoftatthe forefrontofinnovation,spearheadingtransformative initiativesthattranscendgeographicalboundariesand industryverticals.Withakeenemphasisonecosystemdrivencollaborationandreal-timeinsights,Valentinaseeks toleverageMicrosoft'svastresourcesandexpertiseto addresscomplexsocietalchallengeswhiledriving sustainableeconomicgrowth.Hergoalistoposition Microsoftasagloballeaderintechnologyinnovationwhile ensuringthatlocalnuancesandcontextsareseamlessly integratedintothefabricofeachinitiative.
Valentina'sStrategicImperative
InValentina'swords, “I'm passionate about organizational transformation, business re-engineering that enables companies improve the way they support their customers and grow their business while contributing to a better society Another aspect very important to me are people and results, I'm highly motivated and energized to be able to contribute to their development for higher professional impact, charisma and work-life balance.-”
Inaneradefinedbyrapidtechnologicaladvancementand unprecedenteddisruption,Valentinaisunwaveringinher commitmenttodrivingchangeandacceleratingprogress. Passionateaboutorganizationaltransformationandbusiness re-engineering,sheseekstoharnessthepowerof technologytoenhancecustomerexperiences,drive operationalefficiencies,andcontributetoabettersociety Centraltoherapproachisarelentlessfocusonpeopleand results,ensuringthateachinitiativeisdrivenbyasenseof purposeandacommitmenttoexcellence.
ForValentina,achievingaharmoniousbalancebetween professionalcommitmentsandpersonalpursuitsisessential forsustainedsuccessandwell-being.Embracingflexibility, planning,andthesupportofrobustnetworks,shenavigates thecomplexitiesofmodernlifewithgraceand determination.Byprioritizingworkstylesthatfoster autonomyandproactivecollaboration,Valentinaensures thateachteammemberhastheopportunitytothriveboth professionallyandpersonally,thuscreatingacultureof innovationandexcellence.
Valentinacontinues, “Planning is important as it allows for predictive and proactive approach to work, reducing interruptions and eliminating duplication of work. Building
support networks is key, no one can be successful today alone, so investing in skills, capabilities of teams to become autonomous and proactive is extremely important. Fostering a culture of innovation where everyone can contribute, enhances their creativity and courage to try new things and go the extra mile.”
AttheheartofMicrosoftliesasetofenduring values—respect,integrity,andaccountability—thatserveas thecornerstoneofitsorganizationalculture.Groundedina growthmindset,Microsoftfostersacultureofcontinuous learningandinnovation,whereeveryindividualis empoweredtorealizetheirfullpotential.Through initiativesfocusedondiversityandinclusion,Microsoft celebratestheuniquecontributionsofeachindividual,thus creatinganenvironmentwhereinnovationthrivesand collectiveimpactisachieved.
ValentinaexplainsMicrosoft'sGrowthMindset:
“Customer obsessed: We learn about our customers and their businesses with a beginner's mind and then bring solutions that meet their needs. We are insatiable in our desire to learn from the outside and bring it into Microsoft, while still innovating to surprise and delight our users.
Diverse and Inclusive: The world is diverse. We better serve everyone on the planet by representing everyone on the planet. We are open to learning our own biases and changing our behaviors so we can tap into the collective power of everyone at Microsoft. We don't just value differences, we seek them out, we invite them in. And as a result, our ideas are better, our products are better and our customers are better served.
One Microsoft: We are a family of individuals united by a single, shared mission. It's our ability to work together that makes our dreams believable and, ultimately, achievable. We will build on the ideas of others and collaborate across boundaries to bring the best of Microsoft to our customers as one. We are proud to be part of team Microsoft.
Making a difference: If we do all of this, we will achieve our mission to empower every person and organization on the planet. Beyond that, we will make a difference and find deep meaning in our work. We stand in awe of what humans dare to achieve and are motivated every day to empower others to do more and achieve more through our technology and innovation.”
Asastalwartinthetechindustry,Valentinaiscommittedto drivingmeaningfulchangethattranscendstraditional boundariesandcatalyzessustainablegrowth.Championing principlesofinteroperability,sustainability,andresponsible AI,sheseekstoredefinethefutureoftechnologyby fosteringcollaborationandinnovationatscale.By advocatingforinclusivepracticesandethicalframeworks, Valentinaendeavorstocreateatechindustrythatisnotonly innovativebutalsosociallyresponsibleandinclusive. SixPrinciplesMicrosoftbelievesshouldguideAI developmentanduse:
• Fairness:AIsystemsshouldtreatallpeoplefairly
• Reliabilityandsafety:AIsystemsshouldperform reliablyandsafely.
• Privacyandsecurity:AIsystemsshouldbesecure andrespectprivacy.
• Inclusiveness:AIsystemsshouldempowereveryone andengagepeople.
• Transparency:AIsystemsshouldbeunderstandable.
• Accountability:PeopleshouldbeaccountableforAI systems.
Valentinastarts, “We believe technology can and should be a force for good and we are optimistic about the role innovation will have in improving the world and the lives of people everywhere. But the future cannot and should not rest in the hands of an anointed few. Rather, it's necessary to put tools in the hands of everyone—because the roots of great innovation are never just in the technology itself, but in what these tools enable people to achieve. The potential for technology also rests in the ideas, and in the intention, of those who create it. We want people, the thinkers and doers—the dreamers—to build upon our platforms, to create and to enable others to create things that will have a lasting impact. We celebrate innovation that is big—and small—because lasting ideas will both change the world as well as change our daily lives.”
Microsoft'sapproachtoinnovationisguidedbyaprofound senseofpurpose—toempowereverypersonand organizationtoachievemore.Byinvestinginresearchand productdevelopment,Microsoftseekstobringmeaningful andboldinnovationstolife,whileupholdingprinciplesof responsibility,inclusivity,andscalability.Through initiativesfocusedonsustainability,accessibility,and responsibleAI,Microsoftiscommittedtoleveraging technologyforpositiveimpact,thusdrivingprogressand prosperityforall.
Asastaunchadvocateforgenderdiversityandinclusion, Valentinarecognizesthetransformativepowerof empoweringwomeninthetechindustry.Byfostering opportunitiesforskilldevelopment,careeradvancement, andmentorship,sheseekstocreateamoreinclusiveand equitabletechecosystem.Throughinitiativesfocusedon education,advocacy,andsupport,Valentinaendeavorsto elevatethevoicesofwomenintech,thuspavingtheway foramorediverseandvibrantindustrylandscape. Valentinacontinues, “Our vision is that all genders thrive equally at Microsoft. We have numerous programs that look at all the aspects mentioned above: Skilling, attracting talent, women representation, allyship, we have a dedication Women At Microsoft Employee Resource Group, we have developed a strong diversity and inclusion employee benefit package and we invest as much effort in supporting Women in Business and Tech within our ecosystem of partners. Thanks to all the programs and investments the representationofwomeninourcoreglobal workforce grew 0.5 percentage points to 31.2% year over year, and has increased 3.6 percentage points since 2019.”
Tothenextgenerationofwomenleadersventuringintothe modernbusinessarena,Valentinaofferssageadvicerooted inherownexperiencesandinsights.Emphasizingthe importanceofintentionality,self-confidence,and mentorship,sheencourageswomentodefinetheirgoals withclarityandpurpose.Byembracingsupportnetworks, suchas ,seeking GlobalWomenTechLeaderNGO feedback,andchampioningallyship,womencannavigate thecomplexitiesofleadershipwithconfidenceand resilience,thusshapingafuturewhereallgendersthrive equally
Onaconcludingnote,Valentinasharesavaluablebitof advice, “When it comes to value add, don't be shy and don't be modest, but be specific. Us women need to invest more in building our self-confidence and building the courage to go after opportunities. Consider the people that you can consult for advice, that can sponsor you within your organization or on the market. Seeking support and asking for feedback is an amazing tool. Similarly supporting other women, we should lift each other up should become a habit.”
Briefusaboutyourcareerpathasastaunch
womanleaderupuntilyourcurrentpositionat MassRobotics.Whatwerethechallengesthat youhadtoovercometoscaleyourprogress?
MyjourneyfromengineeringschoolatCornellUniversity tomycurrentroleastheCo-FounderandChiefof OperationsatMassRoboticshasbeenfilledwithadventure, andmarkedbybothtriumphsandchallenges,particularly asawomaninthetechfield.
ItallstartedduringmytimeatCornell,whereIpursueda BachelorofScienceinElectricalEngineering.Therewere veryfewwomeninmyclasses,whichinitiallyposedsome challenges. Myexperienceinhighschoolphysicsand calculusclasseshadalreadypreparedmeforthis,soitwas afamiliarsituation. Ratherthandwellingonthe challenges,Ichosetofocusonbeingateamplayerand contributor.Ittaughtmetheimportanceofnotaskingfor specialtreatmentbutinsteadworkingtogethertocreate opportunitiesforeveryone.I'veusedthis“teamplayer” attitudethroughoutmycareerandithasservedmewelland theengineeringeducationalbackgroundlaidthefoundation formycareerintechnology
FollowingCornell,mypathledmetoa14-yearcareerin civilservicewiththeUSN'sNavalUnderseaWarfare
Center.Here,Iencounteredasimilarsetofchallenges,now intheworkforceinapredominantlymale-dominatedfield.I hadtocontinuallyprovemyselfandmytechnicalexpertise, butagain,wasdeterminedtobeateamplayerand contributor.Iservedinvariousroles,includingservingas theChiefScientistforAcousticPredictionSystems, Systems&TestEngineer,andSonarSystemsAnalyst. Duringthispartofmycareer,Ifoundmyselfaboardnaval ships,whereIwasoftentheonlyfemalepresence.This presentedauniquesetofobstacles,fromnavigatingthe dynamicsofanall-maleenvironmenttoensuringthatmy contributionswerevaluedandrespected. Atthispointthe projectsandnewequipmentwewereinstallingwere excitingandfirstoftheirkind,somyfocuswasontesting andteachingthecrewhowtousetheequipment.This periodnotonlyrefinedmytechnicalskillsbutalsoinstilled inmeapassionforinnovation.
Mycareerthentransitionedtotheprivatesector,whereI heldseniorpositionsinBusinessDevelopmentand Engineering&TechnicalResourceManagementatGeneral Dynamicsandotherdefensecontractors.Thechallenges continued,butIpersisted,steadilybuildingareputationfor myexpertiseandcommitmenttoinnovation.These experiencesbroadenedmyperspectiveandexposedmeto differentfacetsofthetechnologyindustry.
ApivotalmomentinmycareeroccurredwhenIdecidedto leavethegovernmentcommunityandleadtheInnovation& RoboticsCommunityfortheMassachusettsTechnology LeadershipCouncil.Inthisrole,Iplayedacrucialpartin fosteringinnovationandcollaborationwithinthetechand roboticssectorbringingthecommunitytogether.
Thehighlightofmycareerhasbeenthelaunchingof MassRobotics,whereI'vededicatedmyselftonurturingand advancingthenextgenerationofrobotics,AI,and connecteddevicecompanies. Thisgroundbreaking organizationisthefirstofitskind,attractingstartup companiesfromaroundtheworld. AtMassRobotics,I haveledinitiativestoexpandtheroboticsecosystem's breadthanddepthanddevelopedhigh-impactprogramsthat spotlightstartuptechnologies,connectstartupswithfunders andcustomers,andadvocatefortheglobaladoptionof roboticstechnology Thiswasnotdonesinglehandedly,but wasatrueteameffort.
Myjourneyisnotjustapersonalone;it'satestamenttothe importanceofdiversityintechnologyandthepowerof determination.Frommyearlydaysinengineeringschoolto mycurrentleadershiprole,Ihopetocontinuetoshapethe futureofthetechindustryandcontinuetodiversifythe landscape.
TellussomethingmoreaboutMassRoboticsandits missionandvision.
MassRoboticsisanindependentnonprofitorganization whosemissionistohelpgrowroboticstechnology companiesandadvocateforadoptionofthesetechnologies intoindustryandbythepublic. Wearebestknownforour headquartersinBostonwherewehaveaninnovationcenter
housingdozensofroboticsstartupsfromacrosstheglobe, offeringthemtheresourcesneededtogrowandscaletheir companies. Inthisstate-of-theartfacility,innovatorsand entrepreneurshaveaccesstoalltypesofroboticplatforms (includingAMRs,collaborativearms,grippers, humanoids),amachineandelectronicsshop,CADand simulationsoftware,cloudservices,programmingspecific torobotics,facilitatedintroductionstopotentialfunders, customers,talentandmore. MassRoboticsoffersaspace forlike-mindedinnovatorstobeunderoneroof,toshare challenges,collaborate,andworktogethertoachievetheir goalsandmilestones.
Describeindetailthevaluesandtheworkculturethat drivesyourorganization.
AtMassRoboticswestriveforanopenandinclusive environmentthatencouragescollaborationbetweenstartups aswellaswithourindustrypartners. Wehostworkshops andgatheringstoaddresscommonchallengesstartupsface, introducethemtonewproducts,andhosthighlycurated eventsthataddvaluetotheircompanyandnetwork. Our wholisticapproachtreatsourresidentstartupsandindustry partnerseachonapersonallevel,defininggoals,and workingwitheachtohelpachievethosegoalsand milestones. Weseethesuccessofourstartupsasasuccess forourorganizationaswellasfortheindustrywesupport.
Whatdoyoubelieveisthesignificantfactorforwomen inthetechindustry,andwhatisthemostimportant aspectofyoursuccessinadheringtothese fundamentals?
Ibelieveasignificantfactorforwomeninthetechindustry istheoftenisolatedexperienceofbeingoneofthefew
womeninaroomfullofmen.Inmyexperience,beinga teamplayerisessential,fosteringacollaborative environmentwhereeveryone'scontributionsarevalued, helpstobridgethegendergap.
Additionally,animportantaspectofmycareersuccessis recognizingtheimmensepowerofnetworkingwhichhas allowedmetoconnectwithpeersandmentorswhoprovide invaluablesupport,guidance,andsenseofbelonging. Buildingastrongnetworkhasnotonlyprovidedcrucial supportbuthasalsoopeneddoorstoopportunitiesand insightsthathavebeeninstrumentalthroughoutmycareer.
Whatchangewouldyouliketobringtoyourindustryif givenachance?
Thefieldofroboticsisgrowingrapidlyandwillhavean impactonnearlyallindustriesinthefuture. The professionalsinthisindustryarecurrentlynottoodiverse. Bringinginmorediversitytotheroboticsfieldand technologyfieldsingeneralissomethingthatneedstobe cultivatedinearlyeducation. Thisincludesbothwomen andpeopleofcolor WeatMassRoboticsareworkingon this,withlocalhighschoolsandprogramsforyouthand youngwomen,toworkingwithHBCUs,mostrecently HowardUniversity. Weenjoyencouragingandinspiring anyonewithaninterestintechnologyandrobotics.
WehavedevelopedthehighschoolJumpstartFellowship Programwiththegoaltosupportamorediversetechnical workforcebypreparingunderservedfemalehighschoolers topursuecareersinSTEMandrobotics.Theprogram includestechnicalcurriculum,exposesthefellowsto careersinroboticsandtechnology,andconnectsthemwith
theaccomplishedwomenmentorsthroughskillstraining, networking,professionaldevelopment,andpaid internships.
I'mextremelyproudofthisprogramandthefellowswho havecompletedit,manyofwhomarenowpursuing engineeringdegreesatuniversities. Wearecurrently th solicitinghighschoolstudentsforour4 cohortand workingtoexpandtheprogramtoanotherlocation.
Whatadvicewouldyougivetothenextgenerationof womenleaderswillingtoventureintothemodern businessarena?
Iwouldloveyoungerprofessionalsenteringatechnology focusedorganizationtounderstandhowpowerful networkingcanbe. AtMassRoboticswehostseveral women'sevents,fromourWomeninRoboticschapterto ourresidentwomen'slunches. It'sagreatwaytomeet otherwomenandpotentialmentorswhocanhelpyouwith challengesyoumayfaceinyourcareer. Weworkhardto showcasewomeninroboticsandMassRoboticshas initiatedaRoboticsMedalandRisingStarawardto celebratewomeninroboticsresearch.Highlightingthe achievementsofwomenintheroboticsfieldoffersterrific rolemodelsforthenextgeneration.
Myultimateadvicetoyoungwomenistojustbeyourself andbelieveinyourideas.Workhardtodemonstrateand validatethoseideas. Andmostofall,beateamplayer, collaborateandworktogetherwithateamtoachievea commongoal–it'ssorewardingtoshareachievements withyourpeers!
Thelettersonallourmindsareofcourse AI andwhatitmeansforourbusinesses andourtechnologyteams.Whatskills willbeneededinthefuture,andhowdowe prepareourbusinessesforthatfuture?
While AI mightbebusyrevolutionisinghowwe work,howweinteract,andhowwerunourlives, thereisonecriticalthingit'snotgoingtochange unlessweactquickly.Rightnow,weare experiencingacrisisaroundskillsgapsindigital, techandtechadjacentroles.Allresearch companies,recruiters,andmanagement consultantstellusthatthetechnologyskillsgapis onlygoingtowiden.Simply,morepeopleneed betterdigitalskillsandtheabilitytowork confidentlywith AI asitaugmentsandenhances theirroles.
There'salsoacompellingneedfortechnology anddatateamstobefarmorediversethanthey currentlyare.Themostproductiveand performantbusinessesneedtohaveteamsthat matchthedemographicoftheircustomersand citizens-notjusttobecompetitive,butalsoto avoidunintendednegativeconsequencesinthe AI drivenservicesbeingcreated.Despitemore than20yearsoftargetedinterventionsby progressivebusinessestorecruitinclusively,to createsupportiveenvironments,encourageearly careers,continuouslearningand'squiggly' careers,diversitylevelshaven'treallychanged.
Didyouknowthatchildrencanmakecareerlevel typedecisionsasyoungasfiveyearsold?Also, betweenleavingprimaryandsecondaryschool children'sviewsonwhichcareersare'forthem' continuetonarrowastheyareinfluencedbytheir families,communities,teachers,andpeers.They thennarrowagainwhentheypick GCSEs, usuallytotryandmatchaverysmallnumberof careeroptions.
Howtomakeschoolsengagementpartofyour talentmanagementprogramme
Acrucialbutoftenunder-developedcomponent ofstrategictalentmanagementprogrammesisthe implementationofavolunteeringschemethat workswithschoolstoinspirenewgenerationsto jointhetechworkforceinthefuture.Notonly canthiscreateabiggerpooltorecruitfrom,buta well-designedschemefocusingonyoungpeople fromdisadvantagedorunder-representedgroups canalsocreatealargeanddiversepipelineof previouslyuntappedtalent.Itcanalsocreatea double-digitsocialvaluereturnoninvestment, nottomentionengaged,confidentandmotivated employees.
Partneringwithorganisationswhoaretrusted adviserstoteachersandschoolscanaccelerate impactbothontheimmediateandlong-term
talentpipeline,aswellasdelivermeasurable socialvalueatnationalandlocallevelsinterms ofaddressingsystemicissuessuchassocial mobility.
Sustainablevolunteeringprogrammesinschools areeasytoimplementandmanageifan educationalpartnerlike STEM Learningisused. Youdon'tneedtostartfromscratch.Thefreeto use STEMAmbassadorsplatformhasa ComputingAmbassadorschemewhichguides andsupportsindividualsandorganisations throughthevolunteeringprocess.
Youremployeescan:
Ÿ Quicklyregisterandundertaketherequired45 minutesoftrainingwhichincludes safeguardingtraining
Ÿ Getafree DBS checkorsharetheir DBS certificateiftheyalreadyhaveone
Ÿ Freeaccesstoarangeofself-pacedand remotelydeliveredtrainingsuchasplanning anddeliveryanactivity,howtotalk inclusively,howtoengagevirtuallyinan impactfulwayandmanymore
Ÿ Freeaccesstoadigitalcommunityofother volunteerssupportingeachother
Ÿ Freeaccesstotemplated,triedandtested, impactfulschoolactivities
Ÿ Freeaccesstoa'marketplace'whereteachers askforvolunteerstosupportthemwith specificasks(suchascareerseventsorto supportacompetition),andwherevolunteers cansharetheirofferstoteachers
Ÿ Freepersonalsocialimpactscorebasedonthe activitiesloggedontheplatform
Ifmorethan25ofyouremployeesregisterand logatleastoneactivityevery12months, STEM Learningcancreateadatasharing agreementwhichwillgiveyouaccesstoa consolidatedsocialimpactreportforallthe volunteeringworkreportedbyyouremployees ontheplatform.
Itreallyisthatsimpletogeneratesocialvalue impact,buildadiversefuturetalentpipeline, helpyourearlycareeremployeesdevelopkey businessskills-andultimatelyincreaseboth employeeretentionandproductivity.
Tobetterrepresenttheworldwelivein,we needtocontinuetochallengeanddiversify theindustry.Thisstartsinschools.Joinus! employers@stem.org.uk
Bio: Dr Nicki Clegg has over 30 years of experience as a technologist and 15 years as strategist and senior leader. She was a Chief Technology Officer for almost five years before deciding to focus fully on driving social mobility, diversity and inclusion in technology. She is now Industry Stakeholder Relationship Manager for STEM Learning helping deliver the National Centre for Computing Education (NCCE). Her role raises awareness of the NCCE and increases business engagement with schools and young people to help inspire a new and more diverse generation into careers in technology
Diversityandinclusionhavebecome
increasinglyimportanttopicsinthetech industry,asorganizationsrecognizethe valueofdiverseperspectivesandexperiencesin drivinginnovationandgrowth.However, achievingtruediversityandinclusionintech leadershipremainsachallenge,with underrepresentationofwomen,peopleofcolor, andothermarginalizedgroupspersistingatthe highestlevelsofleadership.Inthisarticle,we willexplorethecurrentlandscapeofdiversityand inclusionintechleadership,examinethebarriers thatexist,anddiscussstrategiesforpromoting greaterdiversityandinclusioninleadershiproles.
Attheheartoftheissueofdiversityandinclusion intechleadershipliesthelackofrepresentation ofwomen,peopleofcolor,andother marginalizedgroupsinleadershippositions.
Despiteeffortstoincreasediversityinthetech workforce,theupperechelonsofleadership continuetobedominatedbywhitemen.Thislack ofrepresentationnotonlyperpetuatesexisting powerimbalancesbutalsolimitstherangeof perspectivesandexperiencesatthedecisionmakingtable.
Oneofthekeybarrierstodiversityandinclusion intechleadershipistheprevalenceof unconsciousbiasinhiringandpromotion processes.Studieshaveshownthatindividuals tendtogravitatetowardscandidateswhoare
similartothemselvesintermsofbackground, experiences,andinterests.Thiscancreateaselfperpetuatingcycleofhomogeneitywithin leadershipteams,whereindividualsfrom underrepresentedgroupsareoverlookedor undervalued.
Anotherbarriertodiversityandinclusionintech leadershipistheso-called"pipelineproblem," whichreferstotheideathatthereisalackof qualifiedcandidatesfromunderrepresented groupsenteringthetechworkforce.Whileitis truethattherearesystemicbarriersthatprevent manyindividualsfromunderrepresentedgroups frompursuingcareersintech,itisalsoimportant torecognizethatthereisnoshortageoftalented individualsfromdiversebackgroundswhoare capableofexcellinginleadershiproles.
Inordertoaddressthesebarriersandpromote greaterdiversityandinclusionintechleadership, organizationsmusttakeaproactiveand multifacetedapproach.Thisincludes implementingstrategiestomitigateunconscious biasinhiringandpromotionprocesses,suchas blindresumescreeninganddiverseinterview panels.Italsoinvolvesinvestinginprogramsand initiativestosupportthedevelopmentand advancementofindividualsfrom underrepresentedgroups,suchasmentorship programs,leadershiptraining,andsponsorship opportunities.
Furthermore,organizationsmustfosteraculture ofinclusivitywhereindividualsfromdiverse backgroundsfeelvalued,respected,and empoweredtobringtheirauthenticselvesto work.Thisrequiresleadershipcommitmentand accountability,aswellasongoingeducationand trainingontopicssuchasunconsciousbias, culturalcompetence,andallyship.
Inconclusion,achievingdiversityandinclusion intechleadershipisnotonlyamoralimperative
butalsoabusinessimperative.Byharnessingthe fullpotentialofadiverserangeofperspectives andexperiences,organizationscandrive innovation,fostercreativity,andultimately achievegreatersuccessintoday'srapidly evolvingtechlandscape.Byacknowledgingand addressingthebarriersthatexist,andby implementingstrategiestopromotegreater diversityandinclusion,wecancreateafuture wheretechleadershiptrulyreflectstherich diversityoftheworldwelivein.
Anastasiaisaseasonedmarketingexpertwithover14years ofdiverseindustryexperience,includingsatellite communications,oilandgas,andaviation.Sheis frequentlyinvitedasakeynotespeakertoprominent industryeventsandfeaturedasathoughtleaderinvarious internationalbusinesspublications.
Anastasia'simpressiveeducationalbackgroundincludesan Executive MBA withdistinctionfromHultInternational BusinessSchoolandaBachelor'sdegreewithhonoursin InternationalRelationsfromatop-rateduniversityin Ukraine.
Tellusmoreaboutyourcompany.
IECTelecomGroupstandsasaprominentinternational satelliteserviceoperatorwithanimpressivethree-decade legacyinthefieldsoftelecommunicationsandnetwork engineering.
Ourexpertiseextendstofacilitatingdigitalisationwithinthe maritimeindustryandremoteland-basedlocationswhere GSM coverageremainsunavailable.Moreover,within urbannetworksettings,wefurnishrobustsatelliteback-up solutions,ensuringseamlessbusinesscontinuityforour valuedcustomers.
Withofficesacrossninecountries,wedeliverourservices acrosstheglobe.
Whatwereyourkeyachievementsat IECTelecom?
Sixyearsago, IECTelecomhadadiversifiedmarketing communicationssystemwhereineachofficeindependently formulateditsstrategicapproach.Undertakingmyrole,I embarkeduponthemissionofcentralisingcommunications andcultivatingarobust,internationallyacclaimedbrand withaharmonisedpositioningstrategy.
Subsequently,themarketingframeworkof IECTelecom hasundergoneamyriadoftransformations,encompassing rebrandingefforts,global PR campaigns,thecultivationof thoughtleadershipthroughprominentconference participation,andtheexpansionofourdigitalfootprint.
Asaresult, IECTelecomhasgarneredinternational acclaimwithinthesatelliteindustry,andwetakepridein ouraccoladesfromThurayaTelecommunications,a prominentglobalsatellitecommunicationsoperator, honouringuswiththe"BestMarketingCampaign"awards intheyears2022,2021,and2018.
Howdoyoumanagetodeliverrelevantmarketing narrativesforeachofyourtargetgroups?
Ourcustomerbasespansacrossmanymarkets,andeach usecasediffers.
Forexample,forsuper-yachtowners,high-speedsatcom meansanopportunitytostreammoviesorconductbusiness onboardasintheremoteoffice.Forhumanitarian organisations,satellitetelecommunicationsareaboutfast responseandincreasedoperationalefficiency
Todeliverrelevantnarratives,itisessentialtounderstand yourtargetaudienceandbeabletopresenttheserviceina waythatanswerstheirspecificdemands.Ourmarketing communications,therefore,aremeticulouslygroundedon marketresearchandcustomerinsightstoappearpertinentto eachmarketthatweservice.
Youhaverecentlyco-chairedaDigital CX Showin Riyadh.Whatisthesynergybetweenmarketing communicationsanddigital CX?
MarketingandCustomerExperience(CX)aretwofacesof thesamecoin. CX governstheoperationalandtactical dimensionsofcustomerinteraction,whilemarketing ensurestherightmessagingandcorrectbrandexposureat allstepsoftheway.
Merelyinvestingintheautomationofcustomersupport provesinsufficient.Itrequirescontenttorun.Similarly, whatpurposedoescreativityserveifitisn'taccompanied byanefficientmechanismforengagement?
Inmyview,thefunctionsofmarketingand CX are intertwined,operatingintandemtoachieveaharmonious synergy.
Whatarethecurrenttrendsindigital CX andwhat shallweexpectinthenearfuture?
Thegrowingdigitalexperiencemarket,valuedat USD 11.17billionin2022,isexpectedtosurpass USD 27billion by2030.Whilenewtechnologypropelsgrowth,itis essentialtoleverageuserinsightstofuture-proofyour marketingstrategy.Hereareafewkeytrendstoconsider:
69%ofcustomersarewillingtointeractwithachatbotfor simpleinquiries.Generative AI isfuellingthesedynamics asmanycompaniesarenowexperimentingwithintegrating thisnewtechnologyintotheircustomersupport applications.
Self-serviceisnotlimitedtochatbots,though.Itisalso aboutprovidingcustomerswithsufficientresourcestomake informeddecisions.Hence,investinknowledgebases,case studies,andinsightarticlestoboostyourconversions.
Personalisationandhyper-personalisationwillmaintain theirmomentum,drivenbythefactthatasubstantial91% ofconsumersexhibitagreaterinclinationtoengagewith brandsthatrecognisethem.
Inthecontemporarylandscapeofcustomerretention, addressingimmediaterequirementsnolongersuffices.It hasbecomeimperativetoanticipatefutureneeds. CX offers awealthofdatathatcanbeleveragedtoenhancedigital algorithmsandfuture-proofmarketingstrategies.
End-usersnavigatevarioustouchpoints,suchasinitiating theirinteractionwithachatbot,seekingfurtherassistance fromanonlineagent,andcompletingtheirpurchase throughtelephonetransactions.
Brandsthatexcelinorchestratingthisseamlesstransition standtoacquireacompetitiveadvantage.Recentstudies suggestthatrobustomni-channelstrategieshavethe potentialtoretainupto89%oftheircustomerbase.
Whatguidancewouldyouoffertoaspiringmarketers?
Successcan'tbecraftedwiththesametoolstwice.Never stoplearning,andneverbeafraidtoexperiment.
Scope3emissions,oftenreferredtoas“valuechain emissions,”areapartoftheGreenhouseGas Protocol'scorporatestandardforgreenhousegas accounting.Theseemissionsaregenerallythemost significantshareofanorganization'scarbonfootprintbut arealsothemostcomplextomanageandmitigate,asthey involveactivitiesnotdirectlyownedorcontrolledbythe reportingcompany.Scope3includesbothupstreamand downstreamemissionsandencompassesawiderangeof indirectemissionssources.
TheregulationsandguidelinesaroundScope3emissions varydependingontheregionandthespecificregulatory framework.However,therearesomegeneralaspectsto consider:
Ÿ Voluntaryvs.MandatoryReporting:Inmanyregions, reportingScope3emissionsisstillvoluntarybutis increasinglybeingencouragedorrequiredaspartof broadersustainabilityreportingframeworks.For example,theEuropeanUnion'sNon-Financial ReportingDirective(NFRD)encouragescompaniesto reportontheirScope3emissions.
Ÿ StandardsandProtocols:TheGreenhouseGas Protocolprovidesthemostwidelyusedinternational accountingtoolforgovernmentandbusinessleadersto understand,quantify,andmanagegreenhousegas emissions,includingScope3.
Ÿ CorporateSustainabilityReporting:Companiesmay choosetoreportScope3emissionsaspartoftheir sustainabilityorcorporatesocialresponsibility(CSR) reporting.Thisisoftendonetoimprovetransparency, managerisks,andidentifyopportunitiesforreducing emissionsinthesupplychain.
Ÿ InvestorandStakeholderPressure:Thereis increasingpressurefrominvestors,customers,andother stakeholdersforcompaniestoreportandreducetheir Scope3emissions.Thispressureoftendrivesmore detailedandrigorousreportingandreductionstrategies.
Ÿ Sector-SpecificGuidelines:Certainindustrieshave specificguidelinesorexpectationsforScope3 reporting.Forexample,theScienceBasedTargets initiative(SBTi)providesmethodsandguidancefor companiestosetscience-basedtargetsforreducing greenhousegasemissions,includingScope3.
Ÿ LocalandNationalRegulations:Somecountrieshave specificregulationsorguidelinesforScope3reporting. Thesecanvarysignificantlyandmaybemoreorless stringentthaninternationalstandards.
Ÿ IntegrationwithBroaderESGGoals:Scope3 emissionsreportingisoftenpartofbroader environmental,social,andgovernance(ESG)strategies andgoalswithinorganizations.
TechnologicalApproachesforMeasuringScope3 Emissions
MeasuringScope3emissionsinvolvescomplexdata collectionandanalysisduetothebroadrangeofindirect emissionsourcesacrossacompany'svaluechain. Technologyplaysacrucialroleinthisprocess,withseveral keyapproaches:
Ÿ LifeCycleAssessment(LCA)Tools:Thesesoftware toolsanalyzetheenvironmentalimpactsofproductsor servicesthroughouttheirentirelifecycle,fromraw materialextractiontodisposal.LCAtoolscanbe
Ÿ instrumentalinquantifyingScope3emissionsrelatedto productuseandend-of-lifestages.
Ÿ SupplyChainAnalysisSoftware:Theseplatforms focusonmappingandassessingemissionswithina company'ssupplychain.Theyhelpidentifyhotspotsof highemissionsandopportunitiesforreductionby analyzingsupplierdataandactivities.
Ÿ CarbonAccountingPlatforms:Thesecomprehensive toolsenablecompaniestotrackandmanagetheircarbon emissionsacrossallscopes,includingScope3.They oftenfeaturedashboards,reportingcapabilities,and scenarioanalysistosupportstrategicdecision-making.
Ÿ EnergyManagementSystems(EMS):While primarilyfocusedondirectenergyconsumption(Scope 1and2),EMScanalsocontributetoScope3analysis byprovidinginsightsintotheenergyuseandassociated emissionsofleasedassets,franchises,andoutsourced activities.
Ÿ BlockchainandIoT:Emergingtechnologieslike blockchainandtheInternetofThings(IoT)offernew waystotrackandverifyemissionsdataacrosscomplex supplychains,enhancingtransparencyandaccuracy
Scope3reportingplatformsgatherdatafromavarietyof sources:
Ÿ SupplierSurveysandSelf-Reporting:Direct communicationwithsupplierstocollectdataontheir emissionsandenvironmentalpractices.
Ÿ IndustryAveragesandBenchmarks:Utilizing establisheddatabasesandbenchmarkstoestimate emissionsforcommonprocessesorproductsinthe absenceofspecificdata.
Ÿ PublicandProprietaryDatabases:Accessing governmentorcommercialdatabasesthatprovide emissionsfactorsandenvironmentalimpactdatafora widerangeofactivitiesandmaterials.
Ÿ SensorandIoTData:Collectingreal-timedatafrom sensorsandIoTdevicesembeddedinproductsorsupply chainoperationstomonitoremissions.
Specialities: Strategic Leadership • Digital Transforma functional consultant (APO, Hana, BI, WMS, S&D) • Sustainability, Human Rights and Modern Slavery, Mgmt. • Customer Relationship Mgmt.
ThereliabilityofScope3measurementcanvary significantlybasedonthedataquality,themethodologies used,andthecomprehensivenessoftheanalysis. Approachesthatincorporateprimarydatafromdirect suppliersanduserobust,widelyrecognizedmethodologies (likethoserecommendedbytheGreenhouseGasProtocol) tendtobemorereliable.However,evenwiththebesttools andintentions,Scope3measurementsofteninvolvea degreeofestimationanduncertainty,especiallywhen relyingonsecondarydataorindustryaverages.
Watch-OutsWhenSourcingScope3Reporting Software
Ÿ DataQualityandTransparency:Ensurethesoftware supportshigh-quality,verifiabledatacollectionand offerstransparencyaboutitsmethodologiesanddata sources.
Ÿ CustomizationandScalability:Theplatformshould beadaptabletoyourspecificindustryandsupplychain complexityandscalableasyourbusinessandreporting needsevolve.
Ÿ IntegrationwithExistingSystems:Thesoftware shouldintegrateseamlesslywithyourexistingERP, CRM,andothermanagementsystemstostreamlinedata flowandavoidsilos.
Ÿ ComplianceandStandardsAlignment:Verifythatthe softwaresupportscompliancewithrelevantregional regulationsandalignswithinternationalstandardslike theGreenhouseGasProtocol.
Ÿ UserSupportandTraining:Adequateusersupport, training,andresourcesareessentialtoensurethe successfulimplementationandongoinguseofthe platform.
Inconclusion,technologyofferspowerfultoolsfor measuringScope3emissions,butthechoiceofplatform andapproachrequirescarefulconsiderationofyour company'sspecificneeds,thequalityandsourceofthedata used,andtheabilitytointegrateandalignwithbroader sustainabilitygoals
ormation • Blockchain • SAP platform
• Compliance regulations (focus on Cyber, Financial risk) • Implementation
Michelle.armstrong@TrustYourSupplier.com https://www.linkedin.com/in/michelle-armstrong-ab895a32/ https://trustyoursupplier.com/
MichelleArmstrong–GlobalVPValueSolutions
Inthefast-pacedworldoftechnology,where
innovationknowsnobounds,thepresenceof womeninleadershiproleshasbecome increasinglyprominent.Astrailblazersintheir respectivefields,womentechleadersarenotonly shapingthefutureoftechnologybutalso inspiringthenextgenerationofaspiring technologists,regardlessofgender Theirstories ofresilience,determination,andsuccessserveas beaconsofhopeandencouragementforyoung individualsembarkingontheirownjourneysin thetechindustry
Oneofthemostpowerfulwayswomentech leadersinspirethenextgenerationisthroughtheir sheerpresenceandvisibility.Seeingsomeone wholookslikethemoccupyingaleadership positioninamale-dominatedindustrysendsa powerfulmessagetoyounggirlsandwomen:that theytoocanaspiretoreachthehighestechelons ofsuccessinthetechworld.Representation matters,andwomentechleadersserveasliving proofthatbarrierscanbebrokenandceilings shattered.
Moreover,womentechleadersoftensharetheir personalstoriesofovercomingobstaclesand navigatingchallengesinafieldwheretheyare stillunderrepresented.Bybeingtransparentabout theirstrugglesandvulnerabilities,theyhumanize theoftenintimidatingworldoftechnologyand makeitmoreaccessibletoaspiringindividuals fromallwalksoflife.Thesestoriesserveas
invaluablesourcesofinspiration,showingthat setbacksarenotroadblocksbutrather steppingstonesonthepathtosuccess.
Inadditiontosharingtheirown experiences,womentechleaders activelyengageinmentorshipand outreachprogramsaimedat empoweringthenextgeneration oftechnologists.Whether throughformal mentorshipprograms, speaking engagements,or community initiatives,
theyinvesttheirtimeandenergyinnurturingand supportingaspiringtalent.Byproviding guidance,advice,andencouragement,theyhelp youngindividualsnavigatethecomplexitiesof thetechindustryandrealizetheirfullpotential.
Furthermore,womentechleadersareoftenatthe forefrontofeffortstopromotediversity,equity, andinclusionwithinthetechcommunity.They understandtheimportanceofcreating environmentswhereindividualsfromdiverse backgroundsfeelvalued,respected,and empoweredtocontributetheirunique perspectivesandideas.Throughtheir advocacyandleadership,theydrive meaningfulchangewithinorganizations andinspireotherstochampion diversityandinclusion initiatives.
Moreover,womentechleadersserveasrole modelsnotonlyforaspiringtechnologistsbut alsofortheirpeersandcolleagues.By demonstratingexemplaryleadershipqualities suchasresilience,empathy,andinnovation,they setthebarhighforexcellenceinthetech industry.Theirachievementsserveasatestament tothelimitlesspotentialofwomenintechnology andinspireotherstostriveforgreatnessintheir owncareers.
Inconclusion,womentechleadersplayapivotal roleininspiringthenextgenerationof technologiststhroughtheirvisibility,mentorship, advocacy,andleadership.Bysharingtheirstories, supportingaspiringtalent,anddrivingpositive changewithinthetechcommunity, theypavethewayforamore inclusiveandequitablefuture.As wecelebratetheirachievements andcontributions,letusalso recognizetheimportanceof empoweringandupliftingthe nextgenerationofwomenin technology.Forintheirsuccess liesthepromiseofabrighter andmoreinnovativetomorrow forusall.
Intoday'sfast-pacedandever-evolvingworld,the intersectionofemergingtechnologies,social revolutions,andunexpectedcrisesisredefining thelandscapeofbothbusinessandeducation.Asan entrepreneur,musician,andeducator,I'vewitnessed thetransformativepowerofthesedynamicsfirsthand. Inthisarticle,Iwillsharemythoughtsonhow individualsandinstitutionscannavigateandharness theseforcesforpositivechange.
TechnologyastheCatalyst
Emergingtechnologieshavealwaysbeenatthe forefrontofdrivinginnovationandchange.Fromthe adventoftheinternettotheproliferationof smartphones,technologyhasalteredthewaywe communicate,work,andlearn.Thecurrenterais witnessingawaveofgroundbreakingtechnologies, suchasvirtualreality, AI andblockchain,thathave thepotentialtodisruptandenhancevariousindustries.
Inbusiness,thesetechnologiesofferunparalleled opportunitiesforgrowthandefficiency.Forexample, AI-drivenanalyticscanprovidevaluableinsightsinto customerbehaviorandmarkettrends,enabling companiestomakedata-drivendecisions.Virtual realitycanrevolutionizeemployeetrainingand customerengagementbycreatingimmersive experiences.However,adaptingtothesetechnologies requiresawillingnesstoembracechangeandinvestin educationandskilldevelopment.Businessesthat prioritizedigitalliteracyandinnovationwillbebetter positionedtothriveinthetech-drivenfuture.
Ineducation,technologyistransformingthewaywe learnandteach.Onlineplatformsande-learningtools havebecomeessentialinprovidingaccessible education.The COVID-19pandemicacceleratedthis digitalshift,highlightingtheimportanceofflexible andadaptablelearningmodels.Studentsandeducators havehadtoadapttovirtualclassroomsandremote collaboration,andthisexperiencewilllikelyshapethe futureofeducation.
Simultaneously,wearelivinginaneraofsocial revolutionsandmovementsthatchallengethestatus
quo.Theriseofsocialmediahasempowered individualstomobilizeandadvocateforchangeona globalscale.Movementslike#BlackLivesMatter, #MeToo,andclimateactivismhaveforcedsocietyto confrontissuesofsystemicinequality,discrimination, andenvironmentalsustainability.
Inbusiness,thesesocialmovementshavepushedfor corporatesocialresponsibilityandethicalpractices.
Companiesarenowexpectedtotakeastanceon socialandenvironmentalissues,andconsumers increasinglysupportbusinessesalignedwiththeir values.Thisshiftunderscorestheimportanceof purpose-drivenentrepreneurshipandtheneedfor businessestocontributepositivelytosociety.
Ineducation,socialrevolutionscallforamore inclusiveandequitablesystem.Accesstoquality educationremainsaglobalchallenge,andeducators mustaddressdisparitiesinlearningopportunities. Socialjusticemovementsdemanddiverseand inclusivecurriculathatreflecttheexperiencesand contributionsofmarginalizedcommunities.Itis essentialtoempowerstudentswiththeknowledgeand skillstobeinformed,responsibleglobalcitizens.
Whiletechnologyandsocialrevolutionsoffer immensepotential,wecannotoverlooktheroleof crisesinshapingourworld.Whetherit'saglobal pandemic,economicrecession,orenvironmental disaster,unforeseencrisescandisruptbusinessesand educationsystems.
The COVID-19pandemicisarecentexampleofhow acrisiscanimpactbothsectors.Businesseshadto adapttoremoteworkandchangingconsumer behavior,whileschoolsanduniversitieshadto transitiontoonlinelearning.Theabilitytorespond swiftlyandwithresiliencebecameakey differentiator
Inbusiness,crisismanagementandcontingency planningareessential.Companiesmustbepreparedto pivottheirstrategiesandoperationsinresponseto unforeseenchallenges.Flexibility,adaptability,anda
focusonemployeeandcustomerwell-beingare crucialduringtimesofcrisis.
Ineducation,thepandemichighlightedtheneedfor robustdigitalinfrastructureandpreparedness. Institutionsmustinvestintechnologyandtrainingto ensurecontinuityoflearninginchallenging circumstances.Moreover,criseshaveshedlightonthe importanceofmentalhealthandwell-beingin education.Studentsandeducatorsalikeneedsupport systemstonavigatetheemotionaltollofuncertainty anddisruption.
NavigatingtheIntersection
Tothriveintheever-evolvingintersectionof technology,socialrevolutions,andcrises,individuals andinstitutionsshouldconsiderthefollowing strategies:
**EmbraceLifelongLearning**:Inbothbusinessand education,theabilitytoadaptandlearncontinuously isparamount.Staycuriousandopentonewideas, technologies,andperspectives.
**FosterInnovation**:Encouragecreativityand innovationwithinyourorganizationorclassroom. Embracenewtechnologiesandmethodologiesthat canenhanceproductivityandengagement.
**PrioritizeInclusivity**:Ensurethatyourbusiness oreducationalinstitutionisinclusiveandequitable. Embracediversityandconsidertheneedsofall stakeholders.
**PrepareforChange**:Developcontingencyplans andstrategiesforcrisismanagement.Theabilityto pivotandadaptinchallengingtimescanmakethe differencebetweensurvivalandstagnation.
**StayInformed**:Keepabreastofemerging technologiesandtrendsinyourindustry.Stay informedaboutsocialissuesandbepreparedto engageinconstructivedialogue.
**PromoteWell-being**:Prioritizethephysicaland mentalwell-beingofemployees,students,and yourself.Resilienceinthefaceofcrisesbeginswith individualandcollectivewell-being.
**SeekCollaboration**:Engagewithyour community,industrypeers,andeducationalnetworks. Collaborativeeffortscanleadtoinnovativesolutions andsharedresources.
Theintersectionofemergingtechnologies,social revolutions,andcrisesmaypresentchallenges,butit alsooffersboundlessopportunitiesforgrowthand positivechange.Aswenavigatethiscomplex landscape,letusremainadaptable,compassionate, andcommittedtobuildingabrighterfuturefor businessandeducation.Together,wecanharness theseforcestodriveinnovation,equity,andresilience.
FromResiliencetoSuccess:TheImpactofWomen
Whatdoesittaketobeasuccessfulleaderinthe technologyindustry?Howdowomenovercomethe challengesandstereotypesthatoftenlimittheir opportunitiesandpotential?ForSerenaSacks-Mandel,the answerissimple:beresilient,notcomfortable.Shebelieves whenweareresilientandpersistent,whilepursuing excellenceandlearningfromfailures,whilemakinga positivedifferenceintheworld,webecomesuccessfulon ourownterms.
AstheChiefGlobalTechnologyOfficerforEducationat Microsoft,SerenaSacks-Mandelhasawealthofexperience andexpertiseintransformingtheeducationsectorwith technology.Shehasbeenrecognizedforherleadershipand achievementsasaformerCIOforFloridaVirtualSchool andFultonCountySchools,wheresheimprovedstudent outcomesandsupportedwomenintechnology.Sheisalso anauthor,speaker,andmentor,whoispassionateabout inspiringthenextgenerationofleaders,especiallywomen intech.
Inthisarticle,wewillexplorehowSerenaSacks-Mandel rosetothetopofherfield,whatdriveshermissionand vision,andwhatadviceshehasforaspiringwomenin technology.
SerenaSacks-Mandelhasbeenworkinginthetechnology andbusinessfieldsforoverthreedecades,startingasa marketingrepresentative,programmanagerandthen progressingtoseniorexecutiveroles.Shehasalwaysbeen fascinatedbythepoweroftechnologytosolveproblems, createopportunities,andenhancelives.Shehasalsobeena lifelonglearner,constantlyseekingnewknowledgeand skillstostayaheadofthecurve.
Herpassionforeducationandtechnologyledhertojoin Microsoftin2020,wheresheisresponsibleforproviding end-to-endeducationsolutionsandcontributingto Microsoft'sinvolvementintheAIrevolution.Sheworks closelywitheducatorsandlearnersaroundtheworld, empoweringthemwiththetoolsandresourcestheyneedto achievemore.Sheisalsofinalizingherinauguralbook, dedicatedtoinspiringthenextgenerationofleaders, particularlyfocusingonwomenintechnology.
Microsoft'smissionistoempowereveryindividualand organizationontheplanettoachievemore.Thisisnotjust aslogan,butaguidingprinciplethatshapeseverythingthe companydoes,especiallyintheeducationsector.Serena
Sacks-Mandelsharesthismissionandvisionandstrivesto makeameaningfulimpactinthefieldofeducation. Shebelievesthateducationisthekeytounlockinghuman potential,andthattechnologycanplayavitalrolein enhancinglearningoutcomes,fosteringcollaboration,and promotinginclusion.Shealsobelievesthateducationisa humanright,andthateveryoneshouldhaveaccessto qualityeducation,regardlessoftheirbackground,location, orcircumstances.
Toachievethisgoal,sheworkswithateamofexpertsand partnerstodeliversolutionsthatalignwiththeneedsand aspirationsofeducatorsandlearners.Shelistenstotheir feedback,learnsfromtheirexperiences,andadaptstotheir changingexpectations.Shealsoadvocatesfordiversityand inclusion,recognizingthatdifferentperspectivesand backgroundscontributetoinnovationandexcellence.
Thetechnologyindustryisadynamicandcompetitivefield, wherechallengesandopportunitiesabound.Forwomen, thechallengesareoftenmagnifiedbythelackof representation,recognition,andsupport.SerenaSacksMandelacknowledgesthatthereisnoone-size-fits-all formulaforsuccess,andthateverywomanhasherown uniquestrengths,interests,andgoals.
However,shealsoofferssomeinsightsandtipsbasedon herownjourneyandexperience.Sheemphasizesthe importanceofhavingagrowthmindset,wherepotentialis nurturedratherthanpredetermined,andwherechallenges areseenasopportunitiestolearnandimprove.She encourageswomentobecurious,ambitious,andresilient, andtopursuetheirpassionsanddreams,regardlessofthe obstaclesorsetbackstheymayface.
Shealsostressesthevalueofhavinganetworkofallies, mentors,andsponsors,whocanprovideguidance, feedback,andadvocacy.Sheurgeswomentoseekoutand cultivaterelationshipswithpeoplewhocanhelpthemgrow, bothpersonallyandprofessionally.Shealsoadviseswomen tobesupportiveofeachother,andtocelebratetheir achievementsandsuccesses.
SerenaSacks-Mandelhasaclearandcompellingmessage forwomenintechnology:Youbelonghere.Youhave somethingtooffer Youcanmakeadifference.Shewants womentoembracetheiridentityandpotentialasleaders,
innovators,andchangemakers.Shewantswomentobe confident,courageous,andcompassionate.
Shealsowantswomentobeawareofthebarriersand biasesthatstillexistintheindustry,andtochallengethem withfacts,evidence,andaction.Shecitesresearchthat showsthepositiveimpactofwomeninexecutivepositions andcorporateboardsonacompany'sperformanceand profitability.Shealsopointsoutthebenefitsofhavinga diverseandinclusiveworkforcethatreflectsthediversityof thecustomerbaseandthesociety
Shecallsforaculturechangethatgoesbeyondslogansand policies,andthatembedsdiversity,equity,andinclusionin everyaspectoftheorganization.Sheadvocatesforaculture thatvaluesandrespectsdifferences,thatfosters collaborationandinnovation,andthatempowersanduplifts everyone.Sheinvitesmentojointhecauseandtobeallies, sponsors,coaches,andcolleaguesforwomenintechnology
Shealsourgeswomentotakechargeoftheirowndestiny, andtopursuetheireducationandcareergoalswith determinationandenthusiasm.Sheremindswomenthat theyarenotalone,andthattheyhaveacommunityof supportersandrolemodelswhocaninspireandmotivate them.Shealsoencourageswomentobetheherooftheir ownstory,andtousetheirpowerandinfluencetohelp others.
Sheconcludeswithaquotefromoneofherfavorite authors,AdamGrant,thatcapturesherphilosophyoflife andwork:“ThemoreIhelpout,themoresuccessfulI become.ButImeasuresuccessinwhatithasdoneforthe peoplearoundme.Thatistherealaccolade“
