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CR advantage the magazine for Church Resources Members

issue eight October 2013

In partnership with:

CR advantage

October 2013

Contents 4

How to book travel in just 90 seconds


Did we see you in Cairns?


Member case study: Mission Australia


Our procurement publications Download the white paper


Church Resources Members can


Facilities Management professional learn more about the HRservices world


Back to school made easy with OfficeMax


CR: Saving Members on phone plans since 1997


Christmas is coming


Make us your first resource

that’s right around the corner with free access to NorthgateArinso’s full white paper on “The Consumerisation of HR”. Visit to download the white paper.

Welcome to Issue Eight! Dear Member, Welcome to the eigth issue of CR Advantage - your update on everything CR is doing to benefit our Members. Once again, this edition is packed with stories from our Members, and ways we can save your organisation time and money. If you’d like to know more about anything you read in this edition, please get in touch - we’d love to help you. With best wishes

Luke Kenny CEO, Church Resources

Share your thoughts At CR, we always want to hear what our Members think of CR Advantage and how we can help you. Send your thoughts to 3

CR advantage

October 2013

Travel solution:

How to book travel in just 90 seconds Many not-for-profits spend hours searching the internet for the cheapest travel deals. Ironically this approach will cost your organisation more money than it saves. Time is money. Money is time. To save on both, your organisation needs access to a whole bunch of competitive prices – and it needs them fast! Avoiding the hidden cost of time As a CR Member, your organisation has access to the FCm online booking tool. By using this tool, you can see all your domestic and New Zealand flights from all the major airlines. You can even book car hire and accommodation at the same time. This eliminates timewasting activities like flicking between different websites.

It’s so effective that one of our Members’ employees can book their work travel in 90 seconds! You can also save time changing bookings – change your flight time and other bookings, like car hire and accommodation, will change to match it automatically. Not comfortable with online booking? CR Members also have a dedicated travel team at FCm, so you can save time booking over the phone with a 2 hour turnaround time. The best part is that the dedicated travel team are available 24/7, so you never deal with any travel call centres. All these features help you save on the hidden cost of time. And that’s before you even count the highly competitive prices.


Competitive Pricing at your fingertips When CR first teamed up with FCm, our Members had access to 2% discounts on Qantas. Since then the savings and other benefits have grown dramatically: > Discounts on 95% of airfares from Qantas and Virgin: > 6%–32% off Qantas domestic fares > 9%–57% off Qantas international fares > 8%–29% off Virgin Australia domestic fares > 18%–38% off Virgin Australia international fares. > Car hire rates from $40 / day with Hertz. Excess is reduced from $3500 to $770 (including GST); > Access to FCm corporate accommodation rates, plus best rate of the day, customer negotiated rates, government rates (if applicable), wholesale rates and rooms through FCm’s last minute accommodation website; > Flexible payment options including a 30-day credit account with consolidated invoicing, so you can reconcile your travel bills in less time and hassle-free; > Travel reporting and traveller tracking technology; > FCm Mobile app for mobile travel itineraries and alerts; > Qantas Club membership available at a discounted price of $330 / year (+ joining fee $230). Virgin Australia membership available at a discounted price of $300/year (+ joining fee $180).* >And more!

how does my organisation get started? To start saving on work-related travel simply contact us on 1300 248 724 or 5

CR advantage

October 2013

Did we see you in Cairns? CathNews takes its readers to the Holy Land Church Resources have been out and about over the last few months at a number of conferences, including ASBA 2013, where we were joined by OfficeMax and Ericsson LG. We always enjoy the opportunity to meet with our Members, and it was great to see so many of you visit us at the Associaton of School Business Admistrators (ASBA)’s biennial conference. Our stand attracted a lot of attention, thanks to giveaways from OfficeMax and their supplier, 3M, an exciting demonstration of Ericsson LG’s latest video conferencing and IP telephony technologies, and an opportunity to learn more about CR’s complete range of solutions for the not-for-profit sector. Our Business Development Manager for Queensland, Debbie Yeo, addressed the conference on the final day to outline the value that Church Resources is able to offer not-for-profit schools, including health insurance, travel and energy savings.


Prize draw winner Congratulations to Graham Woolacott from Toowoomba Grammar School for winning a 40� TV in our prize draw at the ASBA conference.


CR advantage

October 2013

Member Case Study: Mission Australia Church Resources works with a huge range of not-forprofit organisations to help them save time and money. Recently, we caught up with Mission Australia to hear about some of the ways we are able to help them.

Inspired by Christian values, for over 150 years Mission Australia has been helping people regain their independence - by standing together with Australians in need, until they can stand for themselves. Mission Australia believes the biggest advantage of CR Membership is the way CR provides independent expert advice and takes responsibility for the execution of supplier arrangements. This makes for quick and easy procurement wins.


“Mission Australia trusts CR and believes we have a true partnership. We can ring our CR Account Manager at any given moment for advice, industry updates and supplier recommendations and we see this CR resource as part of the Mission Australia team” says Carole Dunphy, National Procurement Manager.

“We have wanted to implement many of these solutions for such a long time and just didn’t have the resources available. So having CR and NUS Consulting involved in our Energy Project has reduced the administration burden for us and that has further helped us achieve a saving!” says Carole.

CR appreciates Mission Australia’s organisation, how they operate and the unique way they operate. CR and our Preferred Partners work closely with our Members to make sure that they understand each other, identify synergies and ensure there is a good fit. CR has helped Mission Australia with a range of products and services, including energy from AGL and NUS, and office supplies from OfficeMax.

Find this and more in our latest Annual Report Look out for our Financial Year 2012/13 Annual Report to read about even more ways that we are helping our Members.

annual report 2012/13



To request a copy as soon as it becomes available, email or check our website,


CR advantage

October 2013

Our procurement publications

Are you aware of Church Resources’ full range of exclusive, targeted email publications, packed with all our latest news and offers?

CR Supply is specifically designed to benefit Procurement Managers and showcases our Office Suppliers, Clean and Sanitise and Property and Facilities solutions.

CR Connected is for customers of our telecommunications services, to keep you abreast of the latest products and offers.

CR Digital is directed towards IT Managers and Financial Controllers with an interest in Technology purchasing – it demonstrates our capabilities in our Technology Solution.


CR Foodservice provides an in-depth look at our complete foodservice solution. With each issue tackling a different topic within foodservice, it’s packed with news, opinion, recipe ideas and the lates product innovations available.

CR MyTeam is intended for HR Managers/ Directors and People Managers and includes information about our People, Travel and Employee Benefits Solutions.

Subscribe today If you are not currently subscribed to any of these publications, and would like to be, email, or log on to our website to adjust your subscriptions.


CR advantage

October 2013

A fresh approach to professional services for your facility

Through our partner, National Maintenance Corporation, CR can offer a complete range of professional services relating to facilities management, geared towards not-for-profit organisations. These include: Advice on planning, architectural and interior design, and adaptive reuse of buildings; Assistance with development applications; Preparation of project budgets and financial feasibilities and much more.


CR partners with National Maintenance Corporation (NMC) to provide emergency repair and routine property and programmed facilities maintenance for your organisation. What many Members may not realise is that NMC can also provide many important skills that few traditional maintenance contractors offer. These have been developed by their management team who have over seventy years’ combined experience in the property industry. In what is now a rapidly shifting environment of increased regulatory controls and cost escalation (accompanied by progressively less financial support from government agencies), it is critical for the not-for-profit sector to optimise utilisation of resources and to pursue operational efficiencies. NMC through its management and relationships with many established property professionals is ideally placed to assist CR Members with these challenges.

A complete range of Facilities Management Services Through its associate Sandhurst Australia, NMC can offer a wide range of services to help you achieve significant efficiencies across small or large property portfolios. These services include: >Advice on statutory planning controls, architectural and interior design solutions, adaptive reuse of buildings; >development applications for change of use, alterations, additions, fit-outs and new construction; >issue of complying development and occupation certificates by private certifiers; >project and development management, tendering and contract supervision; >preparation of project budgets and financial feasibilities; >assistance with acquisition and disposition of real property assets;

>due diligence, pre and post-occupation property inspections; >negotiations for leased premises; review of lease conditions prior to execution; >property valuations for internal reporting and balance sheet purposes; >preparation of emergency exit plans to comply with regulations; >inspection, audit and testing of essential fire services equipment; >preparation of funding applications to government for capital grants; >non-recourse finance facilities for acquisition of new capital equipment.

find out more To find out more about how National Maintenance Corporation can help your organisation, enquire now on 1300 248 724 or at

“I was very impressed with the scope and thoroughness of National Maintenance Corporation’s report. It was much more than I expected from a cursory once-off visit, and included a thorough analysis of the issues.� Peter M. Conolly fms Property and Facilities Manager, Marist Centre, Mascot, Sydney.


CR advantage

October 2013

Back to school made easy with OfficeMax Church Resources and OfficeMax, one of Australia’s leading office products providers, are proud to present your school community a competitive Back to School offer for 2013-14. Our 13 year relationship has provided millions of dollars in savings for our Members through discounts on a wide range of products with free delivery Australia-wide. OfficeMax are specialists at Back to School ordering with over 100 years education experience and Education Specialist Account Managers who will assist you through the entire process. They also provide flexible ordering options that will meet your every need throughout the Back to School period including:

> Bulk Ordering

for supplies packaged in one bulk order and invoiced separately by classroom, teacher, year level or department;

> Booklists/Standard Packs

for supplies bundled in standard packs for easy distribution to each student;

> Individual Packs

for supplies tailored to each year level with the flexibility to customise every order; OfficeMax Schools Website – Parents order and pay for Back to School Supplies online for delivery direct to their home.


A complete education solution from OfficeMax In addition to OfficeMax’s special Back to School ordering options, OfficeMax and Church Resources have a complete education solution to help your organisation all year long. This includes: > Access to the latest resources for early learning, pre-school, primary school, middle school and high school; > Education institutions save a further 5% on all prices in the OfficeMax catalogue;

Find out more OfficeMax Schools provides a simple way for your school to maintain and update class lists online with no need for stationery and textbook distribution days. To find out more about how OfficeMax can help you with your school’s Back To School program, contact us at

> Easy to use online ordering system and free delivery to anywhere in Australia; > Choose from a complete range of specialised education furniture.


CR advantage

October 2013

CR: Saving Members on phone plans since 1997 For the past 15 years CR has helped the not-for-profit industry obtain quality goods and services that meet their needs and budgets. And it all started with Telstra. All these years later, the exclusive Telstra prices available to CR Members are better than ever, thanks to its popularity..

Uniting organisations have access to savings of up to 58% on landline calls* and 34% on national mobile calls*. Combined with these discounts, CR Members also benefit from:

For more information about Telstra pricing and agreements for your organisation, simply visit

> Data included in mobile phone plans; > Unlimited SMS and Unlimited Messagebank bolt on options; > Group data allowance sharing; > Ultimate Plans – unlimited national calls and messaging; > Shared Call allowance for all mobiles on the same account; and > Additional discounts on higher plans.

Here you will find:

The 80 Ultimate plan has proved particularly popular. The popularity is partly due to the 24 month contract on this plan, which includes a subsidised or free handset, such as the iPhone 5. The 80 Ultimate also helps our Members control and potentially reduce their phone bills as it includes unlimited eligible calling, messaging within Australia and 2GB of data, for $80 a month.

16 >Information brochure and price list; >Institutional Agreement (‘IA’) which you can complete to start saving; and >Detailed instructions on how to fill out your IA. For more information about the 80 Ultimate plan simply visit: the-80-ultimate-plan-uniting

Christmas is coming... With less than two months until Christmas, CR has some ideas to make sure the season is peaceful and joyful for you and your organisation. Christmas Travel Planning to travel over Christmas? Contact us to find out how we can help you with your organisation’s travel requirements, through our Partners, FCm Travel Solutions and Hertz.

Exclusive Member Events We are planning some special events to say thank you to our Members for your loyalty and support throughout the year. Keep an eye on your emails, and on CR’s social media channels for details of upcoming events in Sydney, Melbourne and Brisbane.

Emergency Contacts over Christmas The Church Resources offices will be closed over the Christmas period between Monday 23 December 2013 and Monday 6 January 2014. You might find the following contact details helpful while we are closed: Telstra

National Maintenance Corporation


If you are experiencing technical faults with your Telstra service from CR over Christmas and the New Year, contact Telstra on 1800 730 062.

For emergency facilities maintenance requirements over Christmas and the New Year, call National Maintenance Corporation on 1300 938 451 or visit

Randstad can provide CR Member rates on emergency staff recruitment over Christmas and New Year. Call 02 8095 1604 any day except Public Holidays.


CR advantage

October 2013

Make us your first resource If you would like to know more about Church Resources and how we can help your organisation, we would be happy to assist you. Email Web Phone 1300 CHURCH (1300 248 724) or 02 9439 2622 Fax

02 9439 2802

Mail PO Box 1522, Crows Nest NSW 1585 Australia

Catholic Resources Trust – operating as Church Resources – is a charitable trust, the trustee company being Catholic Resources Limited. The directors of Catholic Resources Limited are the members of the Central Commission of the Australian Catholic Bishops Conference. The Trust operates in cooperation with the leaders of Australia’s religious orders (ACLRI). The Beneficiaries of the Trust are the institutions and members of the Catholic Church, other churches and not-for-profit organizations in Australia. Head Office: 4th Floor, 504 Pacific Highway St Leonards NSW 2065 Registered Company: Catholic Resources Limited ACN: 080 995 044 Registered Business Name: Church Resources

CR Advantage Issue Eight (Uniting)  
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