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in this edition: • Welcome from the CEO of Church Resources • A new Supply Partner for recruitment • A smarter way to salary package • A better payday solution • A clever way to cut travel costs • And more....

issue one february 2012


Your first CR Advantage Welcome to a new and exciting chapter in the Church Resources story – the launch of a new e-magazine for our Members. It’s called CR Advantage, because that is what we intend to bring to you every quarter – an advantage that will support how you think about and execute your purchasing and procurement. There is a science to smarter buying for the Church and not-for-profits, and never before has that science been so necessary to support our Members. You, better than anyone, know how much you need any spare dollar to carry out your mission – and not waste money paying over the odds for line items. Up until now, Church Resources has been bringing you a monthly newsletter full of special offers. Those offers will continue – but they will be communicated to you separately. Every quarter, CR Advantage will bring you world’s best practice, nationally and globally, so you can make more strategic decisions about where and how to spend your purchasing dollar. We will introduce you – or reintroduce you, in some cases – to some of our Supply Partners, and bring you case studies which show how some of our Members have benefited from Church Resources’ expertise in their organisations. In this edition, we present some of our new Supply Partners, including Maxxia, Randstad and Voca. In every edition, you will find solutions which will deliver value – both price and non-price – in terms of savings and efficiencies. CR Advantage is designed to support and strengthen your organisation, and I sincerely hope that you find it useful and interesting. Tell us what you think by dropping the Church Resources team an email at cradvantage@churchresources.com.au. With your help, we can make CR Advantage another great resource for you from Church Resources. With best wishes

Luke Kenny CEO, Church Resources

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Tell us what you think This is first edition of CR Advantage - so it’s a work in progress. To tell us what you think about our new e-magazine, email cradvantage@churchresources.com.au and have your say!


Specialists sourcing specialists Specialist recruitment and HR services company, Randstad, is Church Resources’ new HR partner. With a mission of ‘shaping the world of work’, Randstad is passionate about matching people with organisations to develop their potential and matching organisations with people to take their businesses to the next level. A dedicated team at Randstad is committed to providing specialist recruitment and HR services to meet the individual needs of all Church Resources’ Members. Randstad consultants, with in-depth industry experience, are also subject matter experts – e.g. all consultants within the Care division have previously worked as nurses or clinical support workers, and the education teams have been trained or previously worked as teachers or diploma-trained early learning assistants. All have upto-date police and qualification checks. In addition to the robust recruitment and interview process conducted by Randstad’s consultants, there are many value-added benefits with this partnership including: Cost-saving solutions through: •discounted temporary and permanent placement rates •transitioning employees over to Randstad from former suppliers •moving employees from temporary-to-permanent Free inductions at each client’s location (when required) prior to the employee’s first shift, in order to ensure safety and familiarisation Ongoing training for clients and candidates including manual handling, infection control, medication administration, NQF related advancements and industry specific toolbox training One central point of contact at Randstad for all recruitment roles nationally Quarterly CEO & HR forums on prominent human resources, productivity and leadership topics; White papers and thought leadership articles providing you with insights to help you better manage your business Complete roster, casual staff and payroll management including: •online timesheets •enhanced and real time business intelligence •Randstad online technology to manage all casual staff and minimise management down time •robust audit procedures

Randstad’s Church Resources consultants specialise in recruiting aged care and disability care workers; nurses; allied health care professionals (physiotherapists, nutritionists, psychologists etc); social workers and youth workers; diploma child care workers, early childhood teachers and directors, among many other specialist roles suitable for organisations within the Church Resources network. “Our relationship with Church Resources allows us to extend this commitment and specialist knowledge to each and every member,” said Tracey Cumbers, General Manager of Randstad. “We’re looking forward to providing our partners with the right talent for their individual business, invaluable cost saving strategies and more streamlined recruitment services, so they can focus on what really matters – providing care and support to their organisations and their communities! “Community involvement is very important to Randstad,” Tracey said, naming the organisation’s commitment to initiatives such as Big Brothers Big Sisters, and the annual Reach for the Stars Disability Sports Carnival in Sydney, Newcastle, and Brisbane for people with physical and intellectual disabilities. “The disability sports carnivals provide participants with the opportunity to compete in a variety of sporting events and games whilst strengthening their self esteem and improving their personal relationships.” said Tracey. “We are excited about our new partnership with Church Resources and look forward to providing the best talent in the market, as well as industry and HR advice for all CR’s Members.” For a confidential discussion of your recruitment and HR needs, please email cradvantage@churchresouces.com.au or contact (02) 9439 2622. You can also call Tracey Cumbers on (02) 8215 1091 or cr@randstad.com.au – quoting your Church Resources Membership Number. Please also visit www.randstad.com.au

HR consulting throughout the complete lifecycle of employment.

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Taking the work out of employee benefits

Attracting and retaining staff is vital to an organisation’s success, so a comprehensive benefits program is key not only to keeping current employees but to attracting the best prospects. You already know that these programs can be complex and onerous to administer – and risky when not done properly. Understanding tax and compliance issues, arranging maintenance, negotiating with suppliers, ensuring timely transactions, and responding to employees’ queries, can detract from an organisation’s core mission. To assist our Members in this area, Church Resources has added Maxxia, Australia’s leading provider of workplace benefit programs including salary packaging, vehicle leasing and fleet management services, to our Supplier Partners. As Church Resources’ new Preferred Partner, Maxxia (part of the ASX-listed McMillan Shakespeare Group), provides comprehensive benefit administration services to employers, and is backed by unrivalled expertise, experience and resources.

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Maxxia is Australian-based with more than 20-years’ industry experience and has a 700-strong, service-oriented staff located in offices across the country. They are committed to providing specialist expertise and exceptional customer service across a comprehensive suite of workplace benefits. Those benefits include salary packaging, novated leasing, fleet management and insurance; as well as asset finance and management solutions. “For organisations with existing outsourcing arrangements, our dedicated project management teams are experienced in managing the process of transition to Maxxia in a seamless fashion,” said Maxxia Group Executive Salary Packaging Peter Lang. “We can minimise any potential administration or tax headaches, and we will communicate with your staff about all the benefits we offer,” he said. “We offer

your employees real benefits and genuine savings, and provide you with a flexible and reliable program that is designed to meet your ongoing needs. “Maxxia maintains a friendly and personalised customer service approach. Phone calls are answered by real people, not machines, and there is a longstanding commitment to deliver seamless transactions each and every time,” Mr Lang said. To find out more about salary packaging, novated leasing and fleet management with Maxxia, contact Church Resources by emailing cradvantage@churchresources.com.au or calling 1300 248 724.


Smarter paydays With Australia’s retiree community set to double within 20 years, Christadelphian Aged Care is committed to expanding its operations to keep pace. To achieve this, it required a comprehensive payroll and people management solution that met specific requirements, not least of those being a best-fit for the not-for-profit aged care industry.

“Understanding our business and challenges” Having twice before gone down the bureau path for its payroll, Christadelphian Aged Care sought a solution that would afford it full control over, not only its payroll and HR data, but the management and processing as well. In addition, the organisation’s General Manager, Corporate Services, Andrew O’Toole, stipulated that the new solution would need to be proven in the aged care industry and supported by a company with a strong track record. Following evaluation of five separate solutions – and their providers – Christadelphian Aged Care opted for the Preceda solution. According to Andrew, along with Preceda being one of the preferred solutions for the aged care industry, NorthgateArinso (formerly Neller) differentiated itself by: “…understanding our business and challenges; and representing the NorthgateArinso company and Preceda solution accurately.”

Streamlining payroll adjustments even more is Preceda’s automatic calculation and adjustment of employee tax amounts for the respective pay periods. At the financial control level, Christadelphian Aged Care’s move to Preceda is proving crucial to maintaining accurate and up-to-date finance records.

Dealing with complex awards Of even greater value to Christadelphian Aged Care is Preceda’s ease of management over complex payrolls that feature a wide range of awards, allowances and leave entitlements – a complexity that is typical in the aged care industry. With nurses, chefs, kitchen hands, activity officers, administrators and maintenance teams being just a few of the enormous range of job roles within Christadelphian Aged Care, Leanne states that Preceda can handle them all with ease and accuracy, resulting in more reliable payroll processing.

New insights into the business For management, Preceda is providing Christadelphian Aged Care with new

insights into the business, especially with the Preceda Extractor tools extensive reporting capabilities. With Extractor, managers have powerful business analysis capabilities, evidenced when Andrew utilised it to generate comprehensive cost and resource analysis reports of the organisation’s facilities. This enabled a fine tuning of shifts that reduced operational overheads while also ensuring care services were maintained at best practice levels.

Moving Forward “In fact” Andrew concludes, “Preceda is an ideal fit for this industry; and a key part of how the payroll function provides value is in analysing for staff optimisation and other business improvements. Ultimately, it will help us move forward successfully in an industry where the momentum of change continually increases” To find out how you can benefit from NorthgateArinso’s payroll and people management solution, contact Church Resources by emailing cradvantage@churchresources.com.au or calling 1300 248 724.

Responsive payroll With payroll being the first of the Preceda components to be implemented, the entire Christadelphian Aged Care employee base gained an immediate advantage – a responsive payroll. In contrast to the bureau payroll services, Payroll/HR Supervisor Leanne Kenny can effect payroll adjustments within 15 minutes, which is a far cry from the average one week response time that was previously the case.

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Access All Areas Is travel one of your organisation’s biggest budget items? Do you need to reduce those costs? Do you need to deliver a service into a classroom or to a patient in a remote area, and Skype just doesn’t cut the mustard? It might be time for video conferencing. Here at Church Resources, we found a solution – and implemented it in our own offices. So, who did we go with? Our new Supplier Partner, IPL Communications and its affiliate, Voca, a wholly Australian-owned company, delivering outstanding service and support, for more than 30 years. Through IPL and Voca, the world’s best quality and most affordable high definition video conferencing product range is now available through Church Resources. In terms of ROI, total cost of ownership and payback time, this range of high definition video conferencing (HDVC) solutions offers unmatched price performance. The Voca product range integrates easily with any existing

equipment and delivers the best outcome per bandwidth of any product range in the market. In other words, it delivers better picture and sound quality using a lower bandwidth. Typically, travel expenditure is reduced significantly; and there is an added benefit – a much lower impact on the environment. One Voca customer in the not-for-profit sector, an Australian community bank with 13 regional offices, recently reported a saving of more than $50,000 per month on travel expenditure. The benefits are not restricted to reducing travel costs and helping the environment, in the not-for-profit sector. The sharing of knowledge and resources make an even more profound impact. For Church Resource members, HDVC can open new horizons in terms of resource sharing. One church could be connected to five others, or remote regional communities, during mass on Sundays. Community services can be expanded through remote consultation with professionals and colleagues in the health, welfare or aged care environments. The impact on the education community could include sharing one science teacher with several country schools – or even an overseas sister school.

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Access All Areas

Here’s a recap on some of the benefits of the Voca product range: Ensures a substantial reduction in travel expenses Saves time and the environment Expands the resources available to your organisation Creates an easier way for staff and stakeholders to connect regularly It feels like you are all in the same room Creates an immediate and measurable return on investment Voca have quality products that are secure, intuitive and easy to use Any existing hardware can be integrated easily You will work with an Australian owned company focused on service

For more information or to request a live demonstration of our Video Conference solution, contact Church Resources by emailing cradvantage@churchresources.com.au or calling 1300 CHURCH (1300 248 724).

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Apps for a healthier life

Apps for a RunKeeper healthier life

RunKeeper is a free alternative to Nike’s sensor (although you can pay for extra features) that will track your runs and give you plenty of feedback. It uses your iPhone’s GPS to track where you’ve gone. This is great for those times when you find a really great route and want to repeat it, plus it gives you a lot of neat data to play with. If you split your running between the outdoors and the gym, RunKeeper will let you enter manual data (such as a treadmill run) so no run goes untracked. RunKeeper works with the music already on your iPhone and provides you with audio cues as you progress through your run. It is overall our favourite mobile fitness app. As an added bonus, the Pro version is free through January.

Lose It! If you’re trying to get in better shape and just live healthier overall, your iPhone can be an immensely helpful tool. Here’s a look at our favourite IOS apps that help you exercise, eat better and live a healthier life, writes LifeHacker (http://www.lifehacker.com.au/) Nike Training Club There are a lot of apps which claim to be a pocket personal trainer but this one is actually pretty effective. It teaches you to do the exercises, gives you workouts tailored to your specific goals, and gives you pointbased incentives so exercising is more like a game with rewards. It’s really everything you could ask for in a workout trainer, but what’s especially incredible is that it’s free. All the video takes up a lot of space so it’ll take some time to download, but that 600some MB of data is absolutely worthwhile. If you’re serious about getting in shape but don’t really know what to do, this app is perfect for you.

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Knowing the foods going into your body and tracking what you eat can be very helpful. Hopefully you’re eating plenty of these calorie-burning foods, but either way you can track them all with Lose It! Lose It! lets you enter everything you eat and helps you estimate calories with information that’s built into the app. You can enter your goals and Lose It! will show you your progress. If you exercise, you can enter that into the app as well to account for any added calorie burn. Lose It! is private by default, but it will also let you share your progress with friends. If you have a bunch of friends with iOS devices who are also looking to lose weight/eat healthier, you can track each other’s progress as well. Church Resources is now an Authorised Apple Reseller and can offer Members a full range of Apple products at special prices, with further discounts available for bulk purchases. To learn more, visit www.churchresources.com.au/apple

Did you know? There are approximately 1700 Catholic schools in Australia, which employ around 78,000 staff, and have enrolled almost 704,000 students. That’s 20% of all Australian school students. In the past year, The Wayside Chapel in Sydney’s Kings Cross, has provided, among other services, 8,275 meals (either for free or a handful of change), 4,370 changes of clothing, 2,120 counselling sessions and more than 1,790 referrals to services and agencies. Lutheran Education Australia has a rich history. Since the first Lutheran school opened in Klemzig, Adelaide, in 1839, the number of Lutheran schools has grown considerably. In 2010, Lutheran Education had 36,485 students in schools from Dalyellup in WA to Palmerston in the NT and Kingaroy in Queensland. UnitingCare Ageing has in its care around 14,000, focussing particularly on the disadvantaged, vulnerable and isolated. Catholic Health represents the largest grouping of health, community and aged care services in Australia. It provides 9,500 beds in 75 (private and public) healthcare facilities which include seven teaching hospitals.


CathNews goes on pilgrimage For the first time ever, CathNews, a service of Church Resources, is offering a very special experience to our Subscribers and readers– a once in a life-time pilgrimage to the Holy Land. This is your chance to walk in the footsteps of Jesus and experience the Holy Land from a uniquely Catholic perspective. •Your will encounter the divine: Journey to Galilee and the coastal plain where Jesus performed many of his miracles •You will experience history firsthand: Visit the amazing, flat-topped mountain, Masada, site of a stronghold besieged by the Romans in 73 AD, and tour the Israel Museum, where the Dead Sea Scrolls are kept •You will be surrounded in beauty: Stay in comfort at the Notre Dame of Jerusalem Centre a large, beautiful complex run under Vatican auspices •You will meet the locals: Pray alongside Palestinian Christians and get to know them over lunch •You might even have some fun! Float in the Dead Sea, one of the world’s saltiest lakes. At 423 metres below sea level, it is the lowest point on the face of the planet •And much, much more! Visit http://bit.ly/CathNewsPilgrimage for more details. Tour price: only $5,588 per person* twin share with economy class return airfares. Spots are strictly limited! To make your booking call Carolyn McLean on 1300 248 724 or e-mail her at cmclean@churchresources.com.au *Based on a group of 20+ participants, travelling exchange rates at 25 January 2012 on the itinerary overleaf. Prices are subject to change without notice due to fuel surcharges or currency exchange. Deposit of $1,000 due by 27th Feb 2012 to secure a spot. Final payment due 1st October 2012.

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Make us your first resource If you would like to know more about Church Resources and how we can help your organisation, we would be happy to assist you.

Email info@churchresources.com.au Web

www.churchresources.com.au

Phone 1300 CHURCH (1300 248 724) or 02 9439 2622

Fax

02 9439 2802

Mail

P  O Box 1522, Crows Nest NSW 1585 Australia

www.churchresources.com.au

Catholic Resources Trust – operating as Church Resources – is a charitable trust, the trustee company being Catholic Resources Limited. The directors of Catholic Resources Limited are the members of the Central Commission of the Australian Catholic Bishops Conference. The Trust operates in cooperation with the leaders of Australia’s religious orders (ACLRI). The Beneficiaries of the Trust are the institutions and members of the Catholic Church, other churches and not-for-profit organizations in Australia. Head Office: 4th Floor, 504 Pacific Highway St Leonards NSW 2065 Registered Company: Catholic Resources Limited ACN: 080 995 044 Registered Business Name: Church Resources


CR Advantage Issue One