Office of the CAO The CAO Office bridges the strategic direction of the Municipality to it’s operational activities. Council direction, corporate goals, community goals and stakeholder interests are all considered. The core functions of the CAO Office are:
Communication link between Administration and Council;
Support to Mayor and Council, fulfillment of statutory requirements;
Preparation and Distribution of Council Agendas and the Recording of Minutes of the various select and standing Committees of Council;
Administer Oaths, Take Affirmations, Affidavits and Declarations and FOIPP requests;
Carry out Strategic Plans;
Project Management;
Culture setting;
Maintain custody of Corporate Records, City Bylaws and Policies;
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Human Resource services; and
Issues Management.
2019 Mission Statement: The CAO Office provides sound leadership, management of public resources and
OBJECTIVE
corporation. It facilitates and enables delivery of the City’s services and programs by building the organizational capacity and strengthening the culture required to deliver the vision, strategies and framework set out by the Cranbrook City Council.
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OUTCOME
Provide economic growth and strategic investments for industry needs.
• Established a Project Management team to lead the activities of the Tembec industrial lands development to ensure all activities are coordinated and moving forward in a positive momentum.
• Staff worked together to identify the action plan, are accountable for the individual efforts and problem solve any disruptions from the plan as a team.
Support staff in Professional Development
• Staff participated in training opportunities designed to increase confidence and competencies.
• With the leadership building blocks supporting performance, staff are proficient in achieving business goals.
Develop and maintain positive and progressive Human Resource practices.
• Continuous engagement with City unions to resolve employment related issues.
• All grievances reported in 2019 and before were resolved, except two that were referred to arbitration.
overall governance and direction of the
STRATEGY
• Reviewed compensation packages for exempt to ensure retention and competitiveness. • Filled strategic positions and monitored staff movement impacting operations across the City.
• Exempt remuneration was reviewed and implemented. • Service delivery gaps reduced and operational outcomes increased.
CITY OF CRANBROOK 2019 ANNUAL REPORT
