How To Fix Backup Plus 2TB Slim Portable Drive Not Detected?

How To Fix Backup Plus 2TB Slim Portable Drive Not Detected?

TROUBLESHOOTING STEPS FOR Backup Plus 2TB Slim Portable Drive NOT DETECTED: There are four different methods to identify if your Seagate external hard drive Backup Plus 2TB is detected by the computer.

• Check the Power Cable connectivity.

• Check if the data cable is connected properly.

• Using Disk management check the Partition and Format Status of the drive.

• Check the status of the Drive using Device Manager.

CHECK THE POWER CABLE CONNECTIVITY : Before we get into a step-by-step description of the troubleshooting procedure, let us see the findings when you connect your external drive and turn it on.

1.When you connect your Backup Plus 2TB desktop hard drive’s cable to the computer, within in 30 seconds of time, it will appear on a separate drive with a letter E or F or any other letter provided by the operating system.

2.In Windows 7 the AutoPlay window will not appear, whereas it appears within 30 seconds in Vista whenever the drive is plugged in.

3.On the lower right corner of your computer screen, a small notification box appears displaying that your drive is ready to use.

4.Either you can use the open the folders using AutoPlay option and directly access the drive (E, For G etc.) or double-click on the drive letter and View files using Windows Explorer on your computer.

5.To move the files on your computer drag-and-drop, or copy-and-paste the data you wish to obtain from the drive to fix Backup Plus 2TB Slim Portable Drive not detected.

6.If the above steps work well, then the drive is functioning normally. Launch it manually or install the Seagate/Maxtor software to use it.

CHECK IF THE DATA CABLE IS CONNECTED PROPERLY: A data cable is a medium of communication between your computer and other peripheral devices (externally connected devices) connected via USB 1/2/3, FireWire (400/800), or eSata Cable.

1.The procedure is the same for newly installable external drive and previously working one.

2.The error message found on your computer is drive not found or drive or detected.

3.If your computer detects the drive after removing the dock, then the fault is with the dock.

4.To resolve the above issue, we recommend you to follow the below Seagate Backup Plus Desktop 2TB Drive not detected troubleshooting steps.

5.To check if the drive is not in a sleep mode 6.Redetecting the external hard drive follow the below steps.

7.Check if the Backup Plus 2TB external drive’s password is not locked.

THE ERROR MESSAGE FOUND ON YOUR COMPUTER IS DRIVE NOT FOUND OR SEAGATE Backup Plus 2TB Slim Portable Drive NOT DETECTED: Follow the below instructions to troubleshoot the issue.

1.If you are connecting the seagateBackup Plus 2TB Slim Portable Drive on your computer, make sure that the FirmWire/USB cable is correctly seated on its port to the rear side of the computer.

2.If you face any issue with your existing USB port, try connecting the same to a new USB or FireWire port.

3.Based on the type of external drives which are powered only by USB, viz., Maxtor Basics desktop, some Free Agent Go drives, the Maxtor One. 4.Touch mini, and the Seagate desktop drive contains two USB connectors in the USB cable.

5.In such case, connect the USB port with the two free connectors for utilizing maximum power.

6.If you have connected your Backup Plus 2TB Slim Portable Drive to any hub or dock, remove it and connect it directly to the computer.

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