INTERVIEW WITH
JACKIE BOYLAN Kunle managed to entice Jackie Boylan to the Oval cricket ground for the first time to learn more about the lady who is driving many positive changes at Fidelity Funds Network. We managed to avoid questions on Australian cricket! Tell us more about what you do? I help advisers look after their clients’ financial wellbeing by providing a “platform” that enables them to invest and transact easily and efficiently. What do you most enjoy about your role? Definitely the client interaction, even when it isn’t always positive. I get great satisfaction out of knowing we help people in such an important area of wellbeing. Having financial understanding and ideally financial security is so important. I also like to get a bit creative - what’s coming in the future that could help advisers and clients, how do we ensure we understand problems and how can we solve them, how do we look at other industries and apply that to financial services?
SKQ issue 7 | 8
I couldn’t work on my own. I love being surrounded by my team. I have on occasion worked in more siloed roles and I didn’t really enjoy it. I am still learning about diversity in society. What positive changes are you seeing in diversity of thought? I’m still learning too! Every time I speak with someone who is different to me I find it interesting and thought provoking. When you ask questions and truly listen, your wisdom develops something that I expect is only a realisation you get as you get older?! Key things I’m seeing are a better understanding that all perspectives are relevant (not just the ones that match your own).
