Learn an English Word
Nutritional Facts
Undaunted Showing courage and resolution. Eg: Even though he had not passed the test 3 times, he appeared for the test again, undaunted by failure.
Pomegranate
Good source of Vitamin C and Vitamin B5. The high fiber content also helps in reduction of heart diseases.
MAY 2011
VAATSALYA TIMES
SEPTEMBER - OCTOBER 2012 Free Health Check-up Camp for Villagers
Sruti Kante
Page 2 Ganesh Chaturthi celebrations at Vaatsalya Hospital, Bijapur and Gulbarga.
Executive- Quality
Page 3
Dr. Urvashi Bhushan
Page 3
Gadag Vaatsalya Hospital Registers 12 Surgeries in One Day!
Sakshi
Corporate Correspondant, VT, Bangalore
On the morning of 3rd October, as the doctors and staff at Vaatsalya Hospital, Gadag, braced themselves for the day ahead, little did they know that they were to face a barrage of challenges in the next fifteen hours. The team of Dr. Dhanesh Desai, Dr. Prabha Desai, Dr. H.I. Mali, OT technicians - Raju Gadag, Naveen, Basavaraj Majjagi and the housekeeping staff – Premlata, Devakka, Bayshree and Jayeda started the scheduled surgeries at 6:30 AM. As case after case poured in, the team met the physical workload and anxiety with collective determination. Major surgeries - Laparotomy, Suction and Evacuation, Diagnostic Hysterolaparoscopy, Skin grafting, Excision of Coccyx, Excision of Cheek Swelling with Lateral Rotation and Flap Reconstruction, Laparoscopic Appendectomy and Non Descent Vaginal Hysterectomy with Lap Appendectomy - were successfully completed along with two Incision & Drainage (minor surgical) procedures. It was something of a worry for the hospital when in midst of all this, an emergency case of a complicated delivery arose. Undaunted, the team sprung into immediate action for carrying out a Lower Segment Caeserean Section (LSCS) for twenty six year old Rudramma. Earlier during the day, Manjula Karigoudar too had successfully undergone an LSCS. Now they’re both over-joyed mothers of robust, new-born babies. From 6:30 AM to 9:30 PM, the For online version visit www.vaatsalya.com
Colgate Smiles and You
C S I Reporting Process
hospital staff relentlessly arranged extra linen, sterilized surgical instruments and simultaneously ensured immediate post-surgery nursing care for all patients. Dr. Aruna Mali, Hospital Administrator, Gadag Vaatsalya Hospital says, “On an ordinary day, five to six surgical procedures are carried out in the hospital. This extra-ordinary deliverance of service to our patients, in a time of emergency, was possible only because of our dedicated team of doctors, OT technicians and staff who spent over fifteen continuous hours in the OT”. Asked about what would be her two cents to other hospitals on a similar day, she quips, “Proper communication and planning between the doctors and staff members is a must for carrying out such a large number of surgeries on a single operation table. Assess the case load and quickly mobilize resources in the OT for successive cases”. The day was a benchmark for Gadag Vaatsalya Hospital which is now under the process of adding another Operation Theatre to its facilities.
Where The Mind Is Without Fear Page 4
SUDOKU Page 4
Vaatsalya Awarded the Inaugural Porter Prize in India
Named after Professor Michael E. Porter of Harvard University the Porter Prize earlier recognized Japanese companies with unique strategies that implemented innovation in products and processes. This year, the Porter Prize was established in India to acknowledge Indian companies at national and international level for Strategy and Competitiveness. Vaatsalya was awarded the Inaugural Porter Prize in India (28th September, 2012) for Creating Value Based Healthcare Delivery in India - redefining the idea of patient care through providing affordable, accessible and appropriate healthcare ; and for fundamentally challenging the economic models in the healthcare industry in India.
The Proud Team : Vaatsalya Hospital Gadag Team -1-
VAATSALYA TIMES
Reaching Villagers : Free health check up Camp Anantapur: A free medical camp was conducted for the residents of Tadipatri Village on 5th September. Dr.Siva Jyothi, M.S, OBG and Dr.Geethanjali Bai, M.S., OBG were involved in this camp which was conducted in association with Rotary Club, Tadipatri. More than 200 people have availed the services of this camp.
Villagers waiting for the consultation at the camp in Tadipatri
An Aarogyasri mega health camp was conducted on 15th September at Somandepalli Village. Dr. Praveen and Dr.Jayashree participated in this camp which was attended by over 250 people.
Snapshots of Change Snapshots of Change
Shilpa Mani, Corporate Correspondent, VT, Bangalore
Doctor from Vaatsalya Hospital, interacting with kids in the camp.
Narasannapet: A free health camp was conducted for Teachers at three different schools on the event of Teacher’s Day, 5th September. More than 60 teachers from Government High School, Girls High School and Government College were tested for Blood Pressure, Sugar Test and other general tests. A free health camp was conducted on 27th September for the professors of Jnanajyoti College. Out of the 50 staff
A free health camp was conducted at Alamuru Village, 10kms from Anantapur on 23rd September, in association with Rotary Club. The camp was inaugurated by the Municipal Commissioner and was attended by over 200 people. The President of Rotary Club was extremely thankful to Vaatsalya Hospital and Medical Director Dr.Aruna for her services at Anantapur for the past 25 years.
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Malur: A free health camp was conducted for two days on 4th September and 6th September by Dr. Aravind at S F S High School, Malur. More than 100 children availed the services of
this camp along with their parents. Hanamkonda: An Orthopaedic and Gynaecology camp was conducted at Vangapahad Village on 15th September. The camp which involved Dr. J V Satyanarayana and Dr. Trilok
members who attended, 4 anemic patients and 2 sugar patients were identified and referred to our hospital.
People waiting for their turn registration at the camp in Sedam
during
participated in this camp which was attended by over 200 people. An Orthopaedic Camp was conducted on 17th October in the hospital premises. Dr. Sanjeev Chincholi participated in this camp which was attended by over 50 people.
Dr. Sanjeev Chincholi interacting with a patient during the orthopaedic camp
Vizianagaram: A Mega health camp was conducted on 14th September at Z P H School, Srikakulam. Four other hospitals participated in this camp which was attended by over 150 people. Free medicines and snacks were distributed to all the attendees.
A free medical camp was conducted on 2nd October at Dugam Village. Dr.Golvi Mohan and Dr.Devendra Vaatsalya Hospital, Pharmacist distributing free medicine to the villagers.
A snap shot from camp in Jnanajyoti College
were involved in this camp which was attended by over 500 people. A helpline program was conducted during the Kothammathalli Jathra at Srikakulam district on 17th and
Dr. B Aruna (Medical Director, Vaatsalya Hospital, Anantapur) interacting with a patient in the camp
Hubli – A health camp was conducted at Vijaynagar School on 5th October for more than 150 students. Dr. Sampathlaxmi, Dr.Nazma Anjum and the nursing staff were involved in this camp.
A snap shot from the first aid service camp in Kothammathalli Jathra at Srikakulam
A snap shot from the Health checkup camp in S F S High School, Malur
A teacher getting his BP checked during the camp
A Vaatsalya Hospital Nurse Checking BP of a patient in the camp at Somandepalli
Shilpa Mani
SEPTEMBER - OCTOBER 2012 Corporate Correspondent, VT, Bangalore
was attended by over 200 people. Gulbarga: Vaatsalya Hospital conducted a Bone Mineral Density Test and a general health check up camp on 11th September for Senior Citizens in collaboration with Shivaradra Trust, Gulbarga. The camp which was headed by Dr.S S Gubbi
Patient wating for their turn in the camp at Srikakulam
Ventilator and Defibrillator Management training for Nurses A training program was conducted on 8th September at Gulbarga and on 17th September at Anantapur for the nursing staff by Jagadish, Zonal Bio-Medical Engineer. The program which dealt with Ventilator and Defibrillator Management, was attended by more than 30 nurses.
A snap shot from Bone Mineral Density Test and a general health check up camp Villagers Waiting for the consultation at the camp in Dugam Village
18th October. First aid services were provided for the people who were in attendance. Over 200 people availed the services provided on both days.
was attended by over 100 people. A general health check camp was conducted on 29th September at G P S School, Sedam. Dr. Basavanth Patil, Dr. Ramrao, Dr.Sanjeev Chincholi and Maithra Meti, Administrative Officer
A snap shot from training program conducted in Vaatsalya Hospital, Anantapur -2-
VAATSALYA TIMES
SEPTEMBER - OCTOBER 2012
Colgate Smiles and You
To burst the bubble, oral health is an integral part of our overall health unlike the misconception that general health and oral health are separate segments. Dentistry itself is a science and an art which deals not just with teeth, but Stomatognathic System in totality - the investing tissues around teeth that is-the gums, the ligaments, the bones which hold the teeth firmly (mandible and maxilla), the associated and adjacent structures, and the oral soft tissues. Various specializations which deal with replacement of missing eye, ear and nasal reconstruction (by prosthesis) either fall under the broad expanse of dental specialties or require some form of dental expertise. Dentistry also deals with management of life threatening infections which can lead to brain abscess and can be fatal if overlooked and left untreated. To further dispel common myths: oral health is neither a new concept nor an elitist one. Oral hygiene was practiced since the dawn of the earliest civilizations. Sumerians were the first to practice it in 3000 B.C
The Babylonians used to do gum massage and take herbal medications for gum diseases. Scriptures and various literary books dating back to 2500 B.C. have devoted chapters to dental and gingival (gum) diseases. More than seventy percent of Indian population suffers from oral diseases. Despite oral diseases being so prevalent in Indian population, the dentist to population ratio in rural areas is a staggering 1: 200,000 (one dentist per two hundred thousand people!) while in urban areas the ratio is close to 1: 30,000 (one dentist per thirty thousand persons) indicating the need to mobilize our services in the rural areas and to bring dental health services closer to them. Oral cancer has some of the highest rates in India, particularly among Indian males. A large chunk of oral cancer cases are attributed to smoking or consumption of tobacco in some form. Carcinogens such as tar, cadmium, benzene, arsenic, formaldehyde and polonium-210 alter the normal functions of oral tissues. Prolonged exposure to these substances worsens the periodontal condition; increases bleeding from gums and may cause red or white patches on inner cheeks, tongue or palate. These could be the first indication of the onset of oral-cancer.
In women, poor periodontal health can lead to low birth-weight babies, preterm labor and high infant mortality (since oral bacterial can reach the blood stream easily and cross the placental barrier). Heart diseases like subendocardial endocarditis and coronary artery disease can be worsened or even precipitated by poor oral health. Poor oral health causes changes in bacterial flora. It becomes pathogenic and may cause harm since it has full access to reach any organ vial blood stream. Neglected oral hygiene can complicate diabetes and uncontrolled diabetes can worsen periodontal condition. It’s a two way road! Likewise is the case for acute respiratory infections and HIV. So we not just have to keep the oral health in check but our overall health too!
Some easy steps which can help maintain good oral hygiene:
pumpkins, carrots, broccoli and sweet potatoes are necessary for tooth enamel formation. Chicken, beef and eggs are rich in phosphorous which is a vital mineral for teeth and bones. Green teas, sesame seeds and celery reduce plaques, cavities and gum diseases. 2. R inse your mouth after every meal. 3. Stop consumption of tobacco right away. If you have difficulty in giving up the habit, access the nearest tobacco cessation clinic. 4. Inculcate the habit of brushing at least twice a day. If you can, floss. 5. Visit your dentist once every 6 months for monitoring your oral health. Any cavity or calculus deposits can be taken care of in the initial stages itself. Eventually I would say, Stay Motivated and spread awareness about the importance of maintaining good oral hygiene. Keep Smiling.
1. Eat right! What you eat and what The writer has special interest in you don’t eat goes a long way in Public Health and Internal Medicine. ensuring oral health. Avoid eating She is frequently involved in sweets in between meals, since it conducting free increases the incidence of caries. dental check Dairy foods, high in calcium also up camps. She have low acid content and reduce studied Dental wear and tear of teeth. Surgery (BDS) Vitamin C – rich fruits such as from Maulana apples, strawberries and kiwis prevent Azad Institute of the gums from becoming tender Dental Sciences, and susceptible to diseases. New Delhi. Vitamin-A rich foods such as Dr. Urvashi Bhushan
CSI Reporting Process - A Challenging Undertaking of the Quality Department
With the aim of improving the quality of care delivered to patients while bringing a rational approach to work processes, the Quality department at Vaatsalya has embarked on a lean and six sigma journey, one that has the potential to become a strategic imperative for the organization. Lean methodology primarily focuses on making a process faster by removing delays and “nonvalue added” steps. Six-Sigma uses statistical models to ensure that the For online version visit www.vaatsalya.com
process is as effective as possible. By marrying the two, we get a process that is both efficient and effective. The first project undertaken was the process of CSI reporting. CSI stands for Customer Satisfaction Index and is used to evaluate how satisfied our customers are, after services have been delivered to them. It also helps us listen to the pulse of our target market and monitor satisfaction level of our customers in their experience at Vaatsalya. Like every business, Vaatsalya also values repeat customers and hence collection and reporting of CSI is extremely important as it helps us gauge how likely each patient is to recommend Vaatsalya to others or to come back to Vaatsalya herself/himself if the need so arises. Data collection and analysis is now
enabling us to strive to reach our feedback form collection targets of 100% of IPD discharges and 25% of OPD patients at each unit. Now we are also able to quantitatively monitor delays in the submission of weekly and monthly CSI reports that are vital for gauging whether or not we were satisfying our customers. Data collected on the comeback time of various processes called for a cause and effect analysis on our TAT (Turnaround Time), in our efforts to further reduce TAT. As a result, some of the changes being implemented are: shortening of the feedback forms, creation and roll-out of a new Standard Operating Procedures (SOP) with strict timelines and creation of an e-form for data entry. Improvement is already being seen
as a result of these solutions and we are going to continuously monitor and guide all those involved in this process to ensure that improvements are not only made but also sustained. The new SOP has been rolled out on the 1st of October. In the coming quarter, the Quality department will look at processes across multiple departments and units to identify potential process i mprovement projects. We would highly appreciate suggestions on potential process i mprovement projects from any of our Sruti Kante employees. Executive- Quality -3-
VAATSALYA TIMES
SEPTEMBER - OCTOBER 2012
Candle Light Musings
Congratulations !
Where The Mind Is Without Fear by Rabindranath Tagore Where the mind is without fear and the head is held high Where knowledge is free Where the world has not been broken up into fragments By narrow domestic walls Where words come out from the depth of truth
R. Rajyalakshmi
Nursing Superintendent Vaatsalya Hospital, Anantapur
Shilpa Mani
HR Executive Vaatsalya Bangalore
Sridevi B
Hospital Aid Vaatsalya Hospital, Shimoga
Sharath C S
Lab Technician Vaatsalya Hospital, Tarikere
Where tireless striving stretches its arms towards perfection Where the clear stream of reason has not lost its way Into the dreary desert sand of dead habit Where the mind is led forward by thee Into ever-widening thought and action Into that heaven of freedom, my Father, let my country awake. Contributed by Reva Prabhat from Malur
Deepak Shettar
Marketing Executive Vaatsalya Hospital, Hubli
Sangamesh Angadi
Accounts Executive Vaatsalya Hospital, Bijapur
P Varaprasad
Kanakeswara Rao
Lab Assistant Housekeeping Vaatsalya Hospital, Proddatur Vaatsalya Hospital, Vizianagaram
From this edition onwards, we invite our readers to send us write-ups / quotes/ poems that linger on in their minds as food for thought. We will be happy to publish them in the readers’ own space : Candle Light Musings.
SUDOKU
Sarojamma
Ambanna Lokare
Housekeeping Supervisor Pharmacist Vaatsalya Hospital, Chikmagalur Vaatsalya Hospital, Gadag
Shivamallaiah
B.Chinna Rao
Sr.Executive Admin OT Staff Vaatsalya Hospital, Mysore Vaatsalya Hospital, Narasannapeta
Apology Note
Asif Ahmed
HR Executive Vaatsalya Hospital, Gulbarga
The Newsletter Team sincerely apologizes for misprinting picture of Mr. Mahesh B K, Accounts Executive, Tarikere in the Employee of the Month section. G Rajendra Prasad Ward Boy With due regards, Vaatsalya Hospital, Hanamkonda the team applauds his efforts and congratulates him for being recognized Mahesh B K Accounts Executive as the Employee of
Spot the 8 differences below
Vaatsalya Hospital, Tarikere
the Month for the month of August.
Manjula.B
Staff Nurse Vaatsalya Hospital, Hubli
Shimon T
Staff Nurse Vaatsalya Hospital, Malur
Mohangouda
Staff Nurse Vaatsalya Hospital, Hubli
Rathnamma
House Keeping Vaatsalya Hospital, Mandya
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