2022-2023 Benefit Presentation

Page 1

Chief Entertainment Officer

Christin Scherb

Advantage Benefit Solutions

Omar Arif & Stephanie Mohr ClaimDOC

Allyson Cooper & Delana Wolf Next Level PRIME

Don Klein Jeanne Toth Khia Flores Heather Flowers Your HR Team
OPEN ENROLLMENT is Thursday, August 25 – Friday, September 2nd (5:00 pm!) Enroll through Paycom EVERYONE MUST ENROLL OR DECLINE BENEFITS Qualifying Events – changes must be made within 30 days Contact your HR team with any questions!
DON’T • New Plan Administrator • New member advocate team • Adding a “Digital Wallet” • Introducing Next Level PRIME • New HRA administrator • Enhanced mental health support • New virtual and telemedicine
Meet JOY. Open Enrollment 2022
What is HealthJoy? HealthJoy is our company’s healthcare navigation platform. It connects YOU to the right benefits at the right time to make it easier to be healthy and well. Personalized Benefits Wallet Provider Recommendation s Procedure and Facility Recommendations Rx Savings Review Appointment Booking 24/7/365 access to your benefit information!

How Can HealthJoy Help You?

WHEN YOU ARE LEARNING ABOUT OUR BENEFITS

● HealthJoy quickly familiarizes you with benefits through the digital benefits wallet ● Navigate to the best healthcare providers using Find Care, or start a provider search ● Adult spouses and dependents (18+) can use HealthJoy to access online medical consultations and mental health support ● Rely on HealthJoy Rx Savings Review to find the lowest price on your family’s prescriptions ● Use HealthJoy to track your 401k, HRA and Deductible balances

How Will You Use HealthJoy This Year?

How

Will You Use HealthJoy This Year?To get started, download now! Your HR team will let you know when HealthJoy has been activated with your information.
ClaimDOC Program Open Enrollment

Reference Based Pricing (RBP)

• Your health plan has partnered with ClaimDOC, a reference based pricing and member advocacy company, to deliver a successful RBP and open access program.

• ClaimDOC’s claim review and audit program determines the fair and reasonable costs for the medical services you receive.

• RBP defines a consistent reference point to price medical claims, with Medicare being the most common.

• RBP works to lower the high cost of healthcare for you and your health plan.

Reference-Based Pricing Model – The Basics

Open Access

More choice for you and your family

• You have the freedom to choose your healthcare providers, without restrictions or limitations from your plan.

• Your plan does not impose any “out-of-network” penalties or benefit reductions.

As long as the healthcare provider submits your medical claim, you are only responsible for your patient responsibility (copays, deductible and coinsurance) as it appears on the Explanation of Benefits (EOB) you receive from Assured Benefits Administrators.

Health Plan Features

ClaimDOC Member Advocates

Your new health plan provides you with member advocacy services through ClaimDOC. Your Member Advocates are here to help you navigate

new health plan and assist you with:

• Introducing

• Finding

Health Plan Features
your
the health plan to your healthcare providers
a doctor or facility for your medical treatment
Finding a less costly healthcare provider
Understanding your medical bills 1 (888) 330-7295 | membersupport@claim-doc.com

Pave

Let Us Make the Introduction

Partnering with your healthcare providers

• In some cases, your healthcare providers may be unfamiliar with your new plan.

• Let us remove the unnecessary stress and make the introduction for you!

• As part of the Pave the Way program, a ClaimDOC Member Advocate will contact your provider BEFORE your first appointment, ensuring they have the necessary information to see you and submit your claims.

the Way™

Nominate Your Healthcare Providers

Pave the Way™ To nominate your healthcare providers, simply complete the ClaimDOC Nomination form and submit to ClaimDOC. We strongly encourage you to submit your providers’ information before your first appointment! • Submit your form online: portal.claim-doc.com/guest • PIN: CH77380 • Email your form to: membersupport@claim-doc.com • Download the ClaimDOC Mobile App • Give us a call! A Member Advocate will be in touch with you to review the process and keep you updated along the way.

Utilizing Your Health Plan

Present Your ID Card and Expect to Receive Care

• The front desk representative needs to review the ID card.

• The name of your health plan is Chesmar Group Health Plan.

• Benefits and eligibility can be verified by calling Assured Benefits Administrators.

• Claims may be submitted to Assured Benefit Administrators’ claims address or EDI Payor ID, located on the back of the ID card.

• If your provider has additional questions about your health plan, or doesn’t recognize your health plan, please have the representative call ClaimDOC.

At Your Appointment

Open Your Mail & Communicate

• Always compare your medical bills to the Explanation of Benefits (EOB) that you receive from Assured Benefits Administrators after your claims have been fully processed.

• Only pay the “Patient Responsibility” amount listed on the EOB.

• In some cases, a healthcare provider may attempt to balance bill you. This means they’ve received the fair and reasonable payment from you and your health plan but are seeking to collect additional amounts directly from you.

• Your health plan provides you with balance bill defense through ClaimDOC.

After Your Appointment

Protect Yourself From Paying More Than Due

What If I Receive a Balance Bill?

• Call ClaimDOC as soon as possible and be ready to submit a copy of the bill.

• Do not pay anything more than the patient responsibility amount on your Explanation of Benefits (EOB).

• ClaimDOC will send you an authorization requesting your signature so we may initiate your plan sponsored balance bill defense benefit.

• The ClaimDOC Balance Bill Specialists will contact the provider to understand their position and ensure your involvement is limited.

• Continue sending ClaimDOC any correspondence you receive related to the balance bill.

You are not responsible for paying the balance bill!

Overview

Welcome to ClaimDOC ClaimDOC Program
• Open-Access: Freedom to choose your healthcare providers • Connect with your ClaimDOC Member Advocate and ask questions! • Nominate your healthcare providers and let us make the introduction • Open your mail and communicate – Reach out to us if you receive a bill for more than your patient responsibility • Review your EOB and only pay the patient responsibility amount 1 (888) 330-7295 | membersupport@claim-doc.com
Questions Monday – Friday 7:00 AM – 6:00 PM CST 1 (888) 330-7295 | membersupport@claim-doc.com Claim-doc.com

Founded on Access and Affordability

What is a Next Level PRIME Membershi p? • Unlimited access to medical care with Next Level 7 days a week. • Primary Care, Preventive Care & Chronic Care • Urgent Care • 24/7 Telemedicine & Virtual Visits • Licensed RN Care Navigators • Health & Wellness Coaching • Behavioral Health & Emotional Wellness Coaching • 25 + Next Level Clinic Locations Greater Houston, Beaumont, Austin, San Antonio. • No copays / zero $ deductibles / No additional expenses.
Primary, Preventive, and Chronic Care Services • Annual physicals • Well Woman Exams • Well Child Exams • Preventive Screenings • Blood Draws • Vaccinations/ Immunizations • Colon Cancer Screening • Mammogram Referrals • Diabetes • Hypertension • High Cholesterol • Thyroid Conditions • Chronic Disease Management • Depression • Anxiety • Specialist Referrals
Urgent Care Services • Upper Respiratory Infections • Covid Testing (Rapid,PCR) • Urinary Tract Infections • X-ray for Acute Injury • Sprains, Strains, Splints & Casts for Broken Bones • Gastroenteritis • IV fluids for Dehydration • Stitches for Lacerations • Abscesses • Flu • Strep Throat • Pink Eye • Rashes • Headaches • Back and Neck Pain • Ear infections

Health & Wellness Coaching

• Each individual will receive information on nutrition, exercise, dieting, behavior modifications, body image, and more!

• Individuals will learn healthy habits and how to manage long-term continued success.

• Program is personalized for each individual.

• Reduce risk of chronic health conditions and reverse diseases.

• Accountability services and education to adopt lifelong healthy habits.

Emotional Wellness Coach

• Access to counselors for short term, intermittent therapy.

• Referrals to our counseling team will be based on our medical team assessment.

• Available to children, adolescents, adults, couples, and families.

• Cognitive behavioral therapy.

• Mindfulness therapy.

• Relational therapy.

• Education on community resources to overcome barriers to care.

• Long term therapy needs will be referred to outside behavioral health providers.

All CLIA-waived labs (Rapid Strep, Flu, RSV, Mono, Covid, Urinalysis, trichomonas, urine pregnancy)

•Amylase

•CMP

•Lipid panel

•TSH

•Free T4

•Total T3

•HIV screen

•Hemoglobin A1c

•Microalbumin, Urine (w/creatinine)

•Vitamin D

•Hepatitis B Antibody Titer

•Hepatitis B Surface Antigen

•Uric Acid

•PSA

•Vitamin B12/Folate

•Testosterone, male

•Hepatitis C Ab

•Hepatitis panel

•Vitamin B12

•Lipase

•Folic Acid

•Magnesium

•Iron, total

•Estradiol

•FSH

•Thyroid Panel with TSH

•LH

•HCG Quantitative

•Liver Panel

•Sedimentation Rate

•CBC

•Urine Culture

•Throat Culture

•Wound Culture

***Labs not on the list above will need to be sent to an outside laboratory. Next Level utilizes Quest Laboratories. Labs sent to Quest will be treated as either a self pay cost to the employee/patient billed from Quest Laboratory to the employee/patient OR the employee/patient may submit their insurance information to Quest for processing.

Lab
How to Access PRIME • Available 24/7 for ALL of your medical needs. • You can easily access PRIME by downloading the Next Level Urgent Care app (Text NLUCAPP to 313131) and pressing the orange button to be connected to a Care Navigator. • You can also reach us at 832-9576200 or navigator@nextlevelurgentcare.c om.
PRIME Care Navigator s • Licensed nurses available 7 days a week • Schedule appointments • Answer medical questions • Get you connected with a provider • Coordinate specialist referrals • Outreach chronic health conditions program
San Antonio Austin
Next Level PRIME Membership RECAP • Pre-paid membership to receive unlimited healthcare at Next Level. • No copays / zero $ deductibles / No additional expenses. • Unlimited primary care, preventive care, chronic care, urgent care, 24/7 telemedicine & virtual visits, care navigations, health & wellness coaching, behavioral health & emotional wellness coaching, lab, DME and immunizations. • 25 + locations open 7 days a week from 9am – 9pm This is not healthcare insurance and does not cover medical needs outside of Next Level. Hospitalization, Specialists, Pharmacy

• Chesmar Group

plan

PHCS

by

Claim Doc.

also

Level Prime

primary,

and

outpatient complex imaging, and KISx

Imaging

surgeries .

• By choosing

offers one medical
using the
and HealthSmart networks, or you can add your doctors
contacting
You
have an option to use NEXT
for no cost
urgent care,
telemedicine, Green
for
for outpatient
these providers you receive high quality care and significant out of pocket savings.
We also offer expanded mental health benefits using Health Joy and our EAP. All benefits are subject to plan contracts, exclusions and limits. Refer to the summary plan document for more information and call CLAIM DOC Concierge Care for precertification and coverage questions.
Health Reimbursement Account  Chesmar will contribute $1,320 (EO) / $2,640 (other plans)  New Hire prorated based on start date  Unused funds will roll over each year (cap at deductible)  Cannot use this year’s funds for last year’s expenses  Linked to our Medical Plan – no need to provide EOB’s  Dental and Vision expenses will need to be uploaded for reimbursement Where can I use my card?  In network medical, dental & vision expenses • Must be enrolled in company plans to qualify • Copays and co-insurance • Routine health care: office visits, X-rays, lab work • Hospital expenses: room and board, surgery • Prescription costs • Dental & Vision care: reasonable and customary expenses PLAN ADMINISTRA TOR!
Your provider Pharmacy - $5 Generic, $35 Preferred Brand, $50 NonPreferred Mail Order - 90 Day - $10 Generic, $70 Preferred Brand, $100 Non-Preferred You may be eligible to enroll in Alliance Rx Walgreens Prime, offering you convenient home delivery of your ongoing maintenance medications from Walgreens International (EHIMSelect Meds)  $0 copay for all prescriptions offered through the program  Prescriptions are shipped directly to the member’s home Specialty - Specialty Medications (Example: Oncology, Multiple Sclerosis, Organ Transplant) contact EHIM at 311-3446
KISx Transparent pricing surgery program available for the most common surgical & imaging procedures: *Orthopedic (Foot, Knee, shoulder, Wrist & Hand) *General Surgery *Colonoscopies *Ear, nose & Throat *Spine & Neck * Dialysis HOW TO USE Over 400 procedures available at NO COST to you! 1. Contact ClaimDOC or KISx directly regarding your 2. KISx Nurse will help you set up your surgical consultation and 3. Be healthy and recover from your procedure. 4. Pay $0 out of pocket for choosing a KISx provider!
When scheduled through Green Imaging,When scheduled through Green Imaging, $25 Green Imaging • MRI (Closed & Open) • CT • PET/CT • Ultrasounds • Nuclear Medicine How Green Imaging Works: Email or text the doctor’s orders to Green Imaging Pay your $25 copay Have your imaging done Results will be sent to your doctor.

Day One Help

We are available to help you from the day of your diagnosis and beyond. You can register for the program at any point in your cancer journey to gain access to our resources and support. Registration is available through our website or by phone.

Personalized Care

Once you are part of the program, a dedicated nurse will be with you every step of the way. This nurse will be available to answer any questions you might have as well as make sure you are receiving ideal treatment for your diagnosis.

National Resources

Through CancerCARE, you will have access to some of the best doctors, hospitals, and technology nationwide. We will work with your local oncologist to make sure all treatment options are considered, not just local ones.

Expert Medical Team

Our medical staff has decades of experience treating cancer and we pride ourselves on staying up-to-date with the latest cancer treatments and technology. Each medical staffer has unique cancer expertise and background.

z

Vision

Cards available on Provider

Low Plan (MAC) High Plan (UCR)

Calendar Year Maximum $1,500

$1,500

Deductible $50 Ind / $150 Fam $50 Ind / $150 Fam

PREVENTIVE: Oral Exams, Full mouth xrays, bitewing x-rays, Prophylaxis— cleanings, Topical Fluoride applications, sealants, space maintainers. 100%

PREVENTIVE: Oral Exams, Full mouth x-rays, bitewing x-rays, Prophylaxis—cleanings, Topical Fluoride applications, sealants, space maintainers. 100%

BASIC RESTORATIVE: Amalgam and composite fillings, oral surgery (simple extractions), emergency palliative treatment, general anesthesia

80% after deductible

BASIC RESTORATIVE: Amalgam and composite fillings, endodontics root canal, periodontal surgery, periodontal maintenance, oral surgery (simple extractions and surgical extractions), emergency palliative treatment, general anesthesia

80% after deductible

MAJOR RESTORATIVE:

Crowns/Inlays/onlays, prefabricated crowns, repairs, endodontics root canal, periodontal surgery, periodontal scaling & root planning, periodontal maintenance, oral surgery (surgical extractions), bridges, dentures, consultations, implant services.

50% after deductible

MAJOR RESTORATIVE:

Crowns/Inlays/onlays, prefabricated crowns, repairs, periodontal scaling & root planning, bridges, dentures, consultations, implant services.

50% after deductible

UCR Plans Dental Plans

How do I decide?

• MAC &
Out of Network: Services from nonparticipating providers will be subject to the same allowance charges as participating providers. Amounts in excess of allowances will be the full responsibility of the insured. Orthodontia Lifetime maximum 50% $1,000 Orthodontia Lifetime maximum 50% $1,500

Chesmar Paid Coverages

Life Insurance/ AD&D Coverage

Chesmar Homes will continue to provide all eligible full-time employees with basic life insurance and accidental death and dismemberment (AD&D) benefit coverage at 1 times your salary up to $250,000.

The benefit will be paid to the designated beneficiary. The AD&D benefit will be paid in the event of death by accident or a loss of limb by accident while covered under the plan. Detailed information can be found in the Certificate of Coverage. Beneficiaries can be updated at any time.

Short Term Disability Coverage (STD)

Disability insurance ensures that you and your family are protected with income replacement benefits in the event of an accident or an illness.

Benefits begin after the 21st day for accident or 21st for an illness and a maximum benefit duration of 23 weeks.

The weekly benefit will not exceed 60% of the members weekly earnings, including commissions and excluding overtime pay and bonuses — up to a maximum of $1,500 per week.

Long Term Disability Coverage (LTD)

Long term disability insurance picks up where STD ends and pays you a percentage of your income when you are out of work over 180 days due to an accident or illness.

The benefit paid is 60% up to a maximum of $6,000 per month. Maximum benefit duration may vary based on type of disability.

Voluntary Life Insurance You must select Voluntary Life/AD&D to elect Spouse and Child Life coverage. If you are not a new employee and choose to elect coverage or increase your coverage. Evidence of Insurability (EOI) may be required.REMINDER When enrolling, use the drop-down box to choose your coverage
Accident Hospital Critical For more information Christopher Kelly 832-606-2869

Problems Legal

Abuse

Our Employee Assistance Program provides professional, confidential guidance for employees and their loved ones, helping them improve situations at work and at home. Available 24 hours a day, 7 days a week for employees and family members THE RESOURCES YOU NEED TO MEET LIFE’S CHALLENGES. Employee Assistance Program (EAP) Troubled Relationships Substance
Depression Money
Concerns Stress Wills

Workplace

Injury?

Insurance Policy

Information: Texas Mutual Policy #00011193001

Insurance Policy Information: Texas Mutual Policy #00011193001

We understand that workplace injuries can happen in our business, and we are here to help.

We understand that workplace injuries can happen in our business, and we are here to help.

As soon as you are injured or made aware of a

As soon as you are injured or made aware of a

workplace injury immediately notify HR, even if your injury does not require medical assistance.

workplace injury immediately notify HR, even if your injury does not require medical assistance.

Do NOT use your personal health

Do NOT use your personal health

If the provider has insurance questions they can call 1-800-859-5995

If the provider has insurance questions they can call 1-800-859-5995

ESOP

As an owner, YOUR efforts impact YOUR stock value. The better the company performs, the better your ESOP statements look!

What is going to happen to the ESOP?

Because the company was wholly purchased by Sekisui House in July 2022, we will apply to terminate the ESOP in January 2023.

Everyone who has qualified to enter in 2022 will receive their final allocations and statements mid 2023.

Most of the value of your stock will be converted to ‘cash’.  At that time, most of the cash in your account will become available to roll into your qualified retirement account or your Chesmar 401k.  In 2024 the remaining balance of your ESOP account will be available to roll into your qualified retirement account or your Chesmar 401k.

 We will have meetings and educational sessions to explain the options available so that you can make the best financial choice for your own situation.

Hired on or before June 30, 2021 Completing at least 1,000 hours and 12 months with the Company

Eligibility?
401k & ROTH Think about tomorrow today. 100% of the first 3% of pretax salary deferral, plus 50% of the next 2% pretax salary deferral. Chesmar may also make and additional 3% pretax discretionary profit share contribution to your account** HOW TO ENROLL  Every employee (Full-Time & Part-Time) will be automatically enrolled at 3% after 6 months of employment.  Fidelity will reach out to you by email to set up your account. That is when you can adjust your investment amount and choose where you would like to invest.  All changes to your deferrals or investments must be made through the Fidelity website. Fidelity will notify HR for payroll changes.

Student Debt Repayment Program

How the program works:

You will receive a notification from Fidelity when you are eligible (same as 401k). Log into your Fidelity Net Benefits account and upload your student loan information. Payments will be made directly to your loan service provider.

&

Chesmar believes employees

to learn and grow.

The educational program must

• Enhance the associate’s effectiveness and contribution.

• Be related to current or future role within Chesmar Group.

Criteria

· Full-time associates with at least six (6) months of service prior to application

· Must maintain full-time status while taking courses.

· This benefit may be considered income and subject to payroll taxes, depending on amount reimbursed.

Benefits How to Apply? Email Khia Flores for the full criteria and applications

This program is for the children of Chesmar Group employees, the children of contractors who spend at least 50% of their time working on Chesmar Homes, and local high schools that offer courses in building trades.

Up to $5,000 scholarships will be awarded each school year for post high school education or trade schools.

Current applications and program criteria can be located at the bottom of the Chesmarian.

should continue
: · Expectation of continued employment
Employee Continuing Education
Tuition Reimbursement
You know you need a plan for your money, but you just haven’t been able to carve out the time in your busy schedule. You and your family can learn how to:  get rid of debt  manage your money  spend and save wisely  invest for your futureDon’t wake up Five years from now wishing you had started today.
Company-wide contests • Daily challenges • Health trackers • Leaderboards • PRIZES
An important part of being healthy is to be aware of your current stage of health To qualify for 2023-24 HRA funds, each associate and spouse enrolled in our medical plan will be required to have their biometric screening physical. Schedule through your Sonic Boom account 3 Ways to complete your screening! 1. Onsite events 2. Visit Quest Diagnostics facility COMPLETEby September1,2023

Paid

Time Off Associates are encouraged to take PTO during the twelve months in which it is earned.  Hours are earned each pay period.  Up to 80 hours PTO can be carried over into 2023  The system will stop accruing at160 hours or 200 hours  Hours must be accrued before they can be taken. If you plan on taking time off in the beginning of the year, make
Emergency Communications Benefits Information OPEN ENROLLMENT BENEFIT FAIR! Share with your partner or spouses Interactive, Prizes! Short Updates & Resources HomeBase Tiles

Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.