Newsletter Issue 1 2011

ISSUE ONE 2011

REactions NEWS AND VIEWS FROM CHEM RESIST...

Chem Resist netting contracts across the globe!

Canada is the latest country to join a growing list of export markets for Chem Resist.

As a world leader in the design and construction of thermoplastic storage tanks and process equipment our technical sales teams have already clocked up tens of thousands of air miles to secure contracts in Algeria, Australia, Egypt, Russia and the Middle East in recent times. Now ClearTech, a leading distributor of chemicals, chemical feed equipment and laboratory products across Canada has ordered an Acid Dilution system from Chem Resist with an estimated value of some £50,000…

Testimonials Chem Resist Chairman Seamus Quinn (pictured) says a recent overhaul of the company’s website - with a balanced mix of technical and product information coupled with testimonials from happy customers across the UK is catching the attention of potential customers overseas - “Obviously the value of sterling at present is helping us in the export markets - but the personal touch is very important too; all enquirers receive a call thanking them for their interest with an offer to visit them if required.”

“There’s nothing like a personal call to get across the technical know-how we have at Chem Resist!”

Plans are well advanced to grow our export markets which, building on an already healthy domestic order book, will see Chem Resist further developing our reputation as a global brand within our specialist market sector.

Seamus Quinn flagging up sales across the world for Chem Resist!

COPPER-BOTTOMED SERVICE Tri-Wire Limited, in Normanton West Yorkshire, is a subsidiary of Nexans manufacturers of bare and tinned copper wire to support a wide range of market sectors, and Martin Spurr, the company’s Engineering Quantity Manager, who joined Tri-Wire 21 years ago is responsible for ensuring 10,000 tonnes of copper wire a year comes off the production lines without a hitch:Chem Resist’s Fluid Transfer division was called in when it was decided to reinstate a tinning line some five years after the decommissioning of Nexans’ old line:- “A Nexans plant in Sweden had taken out a Niehoff tinning plant and,

rather than see it scrapped, we put our environmentally-friendly hats on and decided to recommission it here” said Martin. But one of the original pumps was missing.

Where to find a Schmitt pump to get the line running? Up popped our website and, says Martin, he was impressed with the response:-

“Being practically just down the motorway from us, Chem Resist came in to have a look and advise us. They went into some detail, talked us through the range performance we required and got the line running within a few days.

The service was brilliant and we now know where to find Chem Resist for future needs!”

www.nexans.co.uk

www.chemresist.com

How Chem Resist saved Opus money by building Europe’s largest thermoplastic tanks!

Nicky Proud - Managing Director Ferguson & Menzies

Opus Lubricants - right on the ball with customer service!

Ferguson & Menzies, an independent Scottish company established over a century ago is based in Glasgow, host city to the two giants of Scottish football - Celtic and Rangers.

In addition Ferguson & Menzies makes and distributes Adblue - an additive which removes nitrogen oxide from exhaust systems of heavy duty vehicles, enabling them to meet stringent Euro 4 and 5 exhaust emission standards.

But the company also boasts a duo of famous giants - two 120m3 thermoplastic storage tanks, the largest to be built in Europe, designed, constructed and fitted by Chem Resist, an acknowledged leader in the design and construction of such vessels.

Saving Money

Extensive Ranges Under the brand name Opus Lubricants, the company distributes pine oils and terpenes to manufacturers of household and industrial cleaning products - and an extensive range of synthetic and mineral based lubricants and chemicals for many different industries both in the UK and internationally…

Customer Service Paramount Majority owner and Managing Director Nicky Proud, who joined Ferguson & Menzies at the age of 16, bought the company some five years ago together with Sales and Technical Director William McCann.

Since then, turnover has grown from around £1.1M to £6.7M and, says Nicky, the growth has come as much from very high levels of customer service as from the quality of its products:-

”We’ve now got five full time representatives and new customers are being added at a high rate of knots as our service levels continue to outperform competition from the national lubricants manufacturers ...”

“It became obvious we would need bigger blending and storage facilities” says Nicky, “Our enquiries led to Chem Resist developing the larger 120m3 tanks we needed to cope with predicted demand and to buy in our core products in larger volumes and with fewer delivery requirements - thereby saving money”.

“From day one, Chem Resist have been reliable, good to deal with, friendly and very professional in their approach…”

Chem Resist’s Managing Director Simon Hewitt commented that it had been assumed that tanks of this size were a step too far: - “We thought otherwise, and with some additional investment in our production process we cracked the problem.” Despite tight space constraints on site the two leviathans - each 11 metres high and 4.5 metres in diameter - were delivered and safely installed by Chem Resist’s engineering teams.

www.fergusonmenzies.co.uk

“From day one, Chem Resist have been reliable, good to deal with, friendly and very professional in their approach…”

Chem Resist expertise seals the deal for Feralco...

Neil Clarke (right) with Kevin Parkes at Feralco

“Chem Resist were of immense help to Feralco and there’s no doubt if we’d known about them before they would have been suppliers to us for many years now.”

Complimentary comments from happy Chem Resist clients in a trade magazine prompted Feralco UK’s Technical Operations Director Neil Clarke and Project Manager Kevin Parkes to pick up the phone and investigate further:-

“It quickly became apparent Chem Resist was a company we could do business with” says Neil. “Not least because their attitude was not ‘what can we sell you?’ but rather ‘what are you trying to achieve?’ “A somewhat novel approach in our experience...”

Following a meeting with Simon Hewitt, Chem Resist’s Managing Director, confidence was further reinforced by the fact that assistance in managing the project was provided by Chem Resist alongside Feralco.

Largest aluminium sulphate provider Feralco is a leading manufacturer of high performance water treatment and process

chemicals - principally aluminium sulphate and polyaluminium chloride - for the treatment of drinking water, process water, sewage and industrial effluents and the processing of paper.

The company is the largest supplier by volume of aluminium sulphate to key water utilities which include Thames Water, Scottish Water and Yorkshire Water.

Historically Feralco have sourced tanks from a supplier which does not usually assist in the wider aspects of a project.

Technical expertise The project objective was to significantly increase capacity and production at the company’s Widnes plant, which required the design and installation of two large bulk storage tanks and two chemical mixing tanks together with associated process pipe work and pumps. Neil says:-

Competition...

Solve the puzzle below and email your answer to shewitt@chemresist.com no later than Friday 16th September 2011. A bottle of rather special single malt whisky to the first correct answer drawn on Monday 19th. GOOD LUCK! Why are 1984 bottles of whisky more valuable than1977 bottles of whisky?

“It’s obvious that Chem Resist have the technical expertise, but Simon and his team also have a ‘can do’ down to earth attitude and that gave us the confidence to go with Chem Resist. A decision, I have to say, that has been fully justified”.

Were there any issues relating to GRP versus Thermoplastic?

“None whatsoever” Kevin asserts, “that was never a consideration for us. The only question we ask is are the tanks suitable for our requirements, and they patently are. The whole project went very well with minimum disruption and interference with ongoing production”.

Neil and Kevin say the Chem Resist team “Were of immense help to us.

There’s no doubt if we’d known about Chem Resist before they would have been suppliers to Feralco for many years now.”

Chem Resist “Partners of Choice” say Ecolab

Walk into any hotel, restaurant, bar or hospital washroom in the UK and there’s a good chance the hand-wash lotion - and possibly the dispensing system itself - will have been provided by Ecolab, a world leading company serving a wide range of markets and applications from hospitality and healthcare to food service and textile care.

Ecolab’s UK operation has a group turnover of £100m and the Food & Beverage division based at Cheadle near Manchester accounts for some £21m of that figure.

Chem Resist have supplied two chemical storage tanks to the site and Jeremy Bradley - Project Manager for engineering in this division says Chem Resist is their “Partner of Choice”:-

“We first specified Chem Resist a couple of years ago for a large Dairy in Leeds where they supplied bulk storage tanks for caustics, acids and sanitising products. Since then we have called them in on several projects, notably in the dairy sector where Chem Resist have provided a full turnkey solution to our requirements.”

“Our brief to them would mainly centre on which of our products would be stored in the tanks together with any size limits or constraints. At this point Chem Resist’s technical experience and expertise kicks in to design the storage tanks and specify the materials most suitable for the application. Design, build, installation and hand- over completes the process.”

“Chem Resist does much more than simply supply chemical storage tanks and their advice is always welcome in these areas of operation.”

Efficient and Reliable The 31- year old (a staunch supporter of the “blue” persuasion in Manchester football loyalties) spends much of his time with Ecolab’s food & beverage customers ensuring their whole process systems, from chemical tank to bottling or food lines, are delivering optimum sanitation levels.

Many of the company’s customers are very well known household names and Jeremy values the fact that Ecolab has a strong management structure, a “can do” philosophy throughout the organisation, and “takes good care of its people ‘on the ground’ delivering exceptional customer service” he says.

“Chem Resist does much more than simply supply chemical storage tanks and their advice is always welcome!”

Jeremy Bradley - Project Manager

Chem Resist Limited, Britannia House, Lockway, Ravensthorpe Industrial Estate, Dewsbury, West Yorkshire WF13 3SX Telephone: 01924 499 466 Fax: 01924 490 334 Email: enquiry@chemresist.com

The Chem Resist tanks at Cheadle are used for the storage of hypochlorite and, when asked for a one word response to the question “What’s the best thing about Chem Resist?” Jeremy, like many before him, said we’d have to settle for two words:-

“Efficient and Reliable” he said - concluding “They’re another great team that has my support!”