Striving for Excellence

“We are what we repeatedly do. Excellence, then, is not an act, but a habit.” ~ Will Durant

“Desire is the key to motivation, but it’s determination and commitment to an unrelenting pursuit of your goal - a commitment to excellence that will enable you to attain the success you seek.” ~ Mario Andretti

“If you are going to achieve excellence in big things, you develop the habit in little matters. Excellence is not an exception, it is a prevailing attitude.” ~ Colin Powell

“Excellence is a continuous process and not an accident.” ~ A. P. J. Abdul Kalam

“Be a yardstick of quality. Some people aren’t used to an environment where excellence is expected.” ~ Steve Jobs

ABOUT THE ISSUE

Excellence at work requires passion, tenacity, perseverance, restraint, maturity, and respect. It also requires standing out, making bold decisions, and committing wholeheartedly. Employee engagement in the organization’s vision, purpose, and meaning is necessary to achieve excellence. Excellence can also be demonstrated in the areas of customer service, safety, and fostering a positive workplace environment.

This issue of ChelseaConnect highlights milestones that manifest our excellence when we work as a team. It also aims to motivate Chelsea Connectors to nurture and demonstrate quality and seamless work. Excellence is one our core values. It is about delivering unsurpassed performance in all our endeavors.

Learn how to further excel in your role.

“Excellence is not an accomplishment. It is a spirit, a never-ending process.”

Stories: Women Going Above and Beyond

The Chelsea Group celebrated women’s month by featuring five inspiring stories of women who never gave up in their quest for relevance and purpose in an industry dominated by men.

“Every woman’s success should be an inspiration to another. We’re strongest when we cheer each other on.”

Watch Videos

Ms. Sherlyn Guerzon Chelsea Shipping, HR and Admin Manager

Ms. Jin Kierstine Pisa MT Chelsea Providence, 4th Engr.

Ms. Vanessa Billiones TASLI Services, Inc. Finance Manager

Ms. Nina Abainza Worklink Services, Inc. Customer Service Manager

Ms. Nerell Sisnorio Starlite Ferries Inc. Stella Del Mar, Able Bodied Seaman

Don’t Wish for a Good Body, Work for it!

As of 26 May 2023, 84% of employees from CLC, CSC, and TSI have completed the free Annual Physical Exam in partnership with Hi-Precision.

Annual Physical Exam is an important part of workplace health and safety. It helps prevent illnesses and diseases from developing into more serious conditions, identifies health risks that may affect an employee’s ability to work, and promotes better productivity and job satisfaction.

This annual activity is in line with the HR Departments’ mission to create a healthy lifestyle among Chelsea Connectors.

Chelsea Logistics’ 1Q2023 results show continued operational improvements

Gross profits tripled year-on-year to ₱267 Million

The Chelsea Group is off to a good start in 2023, with year-on-year improvement in Revenues leading to a substantial increase in Gross Profits as well as lower Operating and Net Losses. The adjusted EBITDA for 1Q2023 increased by 54% to ₱354 Million on the back of a lower Net Loss despite marginally higher depreciation and amortization expenses.

Seasonally seen as the weakest period in the year, revenues for the first quarter rose 31% year-on-year to ₱1.708 Billion, the largest first quarter revenue figure since the lockdown in March 2020, and 7% higher than the ₱1.599 Billion revenues reported in 1Q2019. Both Cargo and Passage revenues reported positive year-on-year growth with significant increases in Passage revenues. READ

Chelsea Logistics wins Amazon Innovate X Action Accelerator Competition

March 2023 - Chelsea Logistics emerged as the champion in the Amazon Innovate X Action Accelerator Competition, a multi-day solution accelerator wherein Amazon Innovation team members assist participants to identify key customer challenges and develop a well-defined solution by applying Amazon’s unique innovation methodologies.

The winning innovative idea of the Group is C360, an end-to-end cargo transport booking system that will be powered by Amazon Web Services (AWS) Machine Learning/Supply Chain technology. C360 is forecast to halve the time needed to complete a delivery cycle by automating the process and empowering Logistics Schedulers and Dispatchers to choose and confirm preferred schedules and routes and maximize the value of shipping costs. C360 will also allow users to download custom logistics reports and track performance of schedulers, rewarding users with incentives upon completion of predefined milestones. A total of USD 5,000 in AWS platform credits will be given to the Chelsea Group to bring C360 to life.

Bagong Port Operations Building at Transit Shed sa Port of Masbate, pinasinayaan na ng PPA

Source: www.ppa.com.ph

March 8, 2023

Mula sa dati nitong kapasidad na kaya

lamang makapag serbisyo sa 100 na pasahero, kaya na ng bagong POB na maserbisyuhan ang

mahigit na 500 pasahero

anumang oras, higit na limang beses na mas

malaki kumpara sa

kapasidad ng lumang passenger terminal building sa pantalan.

Ayon kay PPA General Manager Jay Santiago, malaking tulong at kaginhawahan ito

mga pasahero lalo na ngayong papalapit na ang Semana Santa kung saan ilan sa mga pasilidad ng bagong POB ay ang all gender comfort rooms, charging stations, mas pinalaking breastfeeding room, at prayer room.

“Tiyak na malaking tulong ang bagong POB partikular na tuwing peak season kung saan umaabot sa halos 5,000 ang daily average passenger traffic sa Port of Masbate habang 700 to 1,000 bawat araw

naman tuwing ordinaryong panahon,” saad ni GM Santiago.

READ

Photo Source: Philippine Ports Authority | March 9, 2023 | www.portcalls.com

Passenger Ferries Industry to Reach $15.0 Billion by 2031

Source: www.openpr.com

The global Passenger Ferries market is estimated to attain a valuation of US$ 15.0 Bn by the end of 2031, states a study by Transparency Market Research (TMR). Besides, the report notes that the market is prognosticated to expand at a CAGR of 7.1% during the forecast period, 20232031.

The key objective of the TMR report is to offer a complete assessment of the global market including major leading stakeholders of the Passenger Ferries industry. The current and historical status of the market together with forecasted market size and trends are demonstrated in the

assessment in simple manner. In addition, the report delivers data on the volume, share, revenue, production, and sales in the market.

READ

8 Proven Ways to Grow Freight and Logistics Business in the Philippines Market

Source: www.portcalls.com

March 26, 2023

The freight and logistics industry is a top contributor to the Philippines’ economy due to the country’s growing economy and the increasing need for the transportation of goods.

The Philippine freight and logistics industry is expected to grow to USD

23.7 Million by 2027, with a compound annual growth rate of 7.23% during the forecast period from 2022 to 2027. In research by Ken Research, the Philippines Logistics Market is expected to grow at a CAGR of 8.2%, 2022P2027F owing to the rapid improvement in the logistics infrastructure taken by the government.

However, the competition in this industry is fierce, and the logistics players need to find ways to grow and stand out in competition. With the right strategies, freight and logistics businesses in the Philippines can continue to thrive. Let us explore proven ways to grow your freight and logistics business in the Philippines market.

1. Focus on Customer Service

2. Leverage Technology

3. Establish Strategic Partnerships

4. Diversify Your Service Offerings

5. Develop a Strong Online Presence

6. Focus on Employee Training and Development

7. Implement Sustainable Practices

8. Stay updated with regulations

World-Class Terminal at Pinakamalaking Passenger Terminal Building sa Pilipinas, Binuksan na sa Publiko

Source: www.ppa.com.ph

March 27, 2023

Ang mas pinalaki, pinaganda at modernong PTB ng Port of Calapan ay makapagbibigay serbisyo na sa nasa 3,500 na pasahero anumang oras mula sa dating kapasidad ng lumang terminal na nasa 1,600 lamang.

Taglay ng bagong PTB ang prayer room, mas pinagandang breastfeeding area, all gender restroom, hightech automated doors, escalators at elevators na

malaking tulong sa mga pasaherong may partikular na pangangailangan dito. Hindi na rin kailangan pang lumabas ng mga pasahero upang bumili ng anumang makakain dahil may tindahan na rin sa loob ng PTB.

Ayon kay PPA General Manager Jay Santiago, malaking tulong ang bagong gawang pasilidad lalo ngayong papalapit ang Semana Santa kung saan marami ang magsisiuwian sa kanilang probinsiya gamit ang pantalan.

“Tuwing peak season, nasa humigit kumulang

12,000 ang pasaherong gumagamit ng pantalan araw-araw na kung

minsan ay nasa labas ng lumang terminal ang mga naghihintay kaya naman inaasahan nating hindi na mangyayari ngayon ‘yan dahil mas malaki na ang kapasidad ng bagong PTB ng Calapan Port,” ani GM Santiago.

READ

PPA’s container monitoring system remains grounded

Source: www.manilatimes.net

April 19, 2023

The senators asked about the controversial Trusted Operator Program- Container Registry and Monitoring System (TOP-CRMS) that has undergone halting pressures from several business groups. The said program is a proposed solution of PPA to combat increased incremental cost of transacting in the country’s logistics chain.

One of the objectives of the said program is to prescribe the policy in the

registration and monitoring of containers entering and leaving PPA ports including the scheduling, loading, unloading, release and movement of all containers.

Under the Presidential Decree No. 857, PPA is mandated to monitor and manage the entry, exit, re-entry and re-export of containers at PPAadministered ports. “The mandate of the PPA is to ensure the free flowing traffic of containers, of cargo to our ports and we need to monitor, we

need to know when the containers will actually be brought back or when they will be coming in to be able to manage the terminals efficiently because the terminals only have a limited space. They may be many number of hectares but always limited,” PPA GM Santiago said.

Photo Source: Philippine Ports Authority | March 9, 2023 | www.portcalls.com

Expansion of Batangas port PTB completed

by Q3

Source: www.portcalls.com

April 28, 2023

• The expansion of Batangas port’s passenger terminal building (PTB) will be fully completed by the third quarter of 2023

• Phase 2B of the project will further increase capacity to 6,000 passengers

• Eusebio Tanco, president of Batangas port operator Asian Terminals Inc, said once done the PTB will make Batangas port the biggest and busiest hub in the country

• ATI is retrofitting its cruise terminal in Manila

READ MORE

Seven Tips to Excel at Any Job

By TERRA Staffing Group

1 Foster a good relationship with your boss.

Get to know your boss. That doesn’t mean you need to be best friends. But, it’s important for you to understand what they value and what their priorities are. If you know those things, you can make sure that your work supports those priorities. Then, if your boss sees that your work is helping them be successful, your value will increase.

Unsure what your boss’s priorities are? Ask yourself:

• How does my boss define success?

• Have they clearly expressed their priorities to me?

• How do they expect my work to support theirs?

• How is their own performance measured?

Keep your boss updated, share wins that they will find valuable and offer insights that will help them be more effective in their job.

2 Be a positive influence.

If you want to make a good impact on your colleagues, start by viewing your success and your team’s success as one and the same. Avoid being centered only on your own needs but think of the needs of the people you work with. That mindset will help you establish win-win relationships and make a positive impression on others.

Try to help team members whenever you can and show your appreciation for their work and accomplishments. A few words to let someone know you value their work can make their day! And if you notice someone having a hard time, a few words of encouragement could turn their day around.

3 Be professional.

Professionalism today is all about making your interactions with your co-workers appropriate, meaningful and valuable. A lot of this has to do with answering the question: What does it feel like to be on the other side of me?

Are you a person who keeps their commitments? Do others look forward to interacting with you? Are you respectful of others and their time? Do you bring value to the team or take away from your work group?

Also, avoid petty gossip. It often doesn’t end well, can damage relationships and it is ultimately a poor reflection on you. Plus, it’s a huge distraction from productive work and an energy drain. Speak to people not about people.

4 Take initiative.

If you want to grow in your role and make the most out of it, the best way is to take initiative! When at work, try not to take for granted the way things have always been done, but instead, consider better ways of doing your job.

If you don’t wait for others to solve issues and proactively try to identify possible solutions, you’ll quickly establish your value as a problem solver!

Keep in mind that it’s always important to be respectful and polite when you offer suggestions. Instead of simply pointing out issues, try to offer solutions and more importantly, offer to be part of these solutions.

5 Know when to ask for help.

While being proactive and taking initiative is great, it doesn’t mean you need to do everything on your own.

If you’re unsure about how to perform a task or need extra expertise, reach out to someone. You’ll avoid making mistakes, save time and get a great opportunity to learn something new.

6 Accept feedback and be willing to learn.

Whenever you receive feedback at work, try not to resent it. It’s ok to take a second to be upset about it but try not to react defensively. Instead, breathe, listen, and try to absorb what you’re told. The best thing you can do is to ask questions and make sure to fully understand what the person giving feedback means.

The truth is, when someone gives you feedback, it’s proof that they care and want to give you opportunities to improve.

7 Communicate well

If you want to communicate well, don’t just focus on getting your ideas across but start with active listening.

Remember that communication isn’t just about words. Pay attention to non-verbal cues. They can give you great insight on how people are feeling and reacting to what you’re telling them. If you’re talking to people over the phone, pay attention to their tone of voice.

Finally, the best communicators also often ask for feedback.

If you see that something you said might have made someone unhappy or uncomfortable, address it, and ask for feedback on how you can improve. That will go a long way to building good relationships with coworkers.

1 Perform a time audit.

The first step to having a better handle on your time is to have a clear understanding of how you’re spending it. That’s why a time audit is so valuable.

A time audit will show you where you’re spending too much –or too little time.

How to perform a time audit for work:

• Determine how much time you have available each day.

• Compile a list of your tasks.

• Make note of how much time each task should take.

• Time yourself to see how long it actually takes for you to complete each item on your list.

Time Management Tips: Improve Productivity and Reduce Stress at Work

By TERRA Staffing Group

2 Set a time limit on tasks.

Using the data you gathered from your time audit, make note of which responsibilities you know can (and should) be done faster. These are your areas for improvement.

Next, set time limits on tasks and improve efficiency:

• Review what items took too long to complete and how long it took to complete them.

• Set reduced time goals or set a time challenge for yourself.

• Ensure you have a timer or alarm running to alert you once the allotted time has ended.

• Repeat regularly.

3

Turn your most important tasks into habits.

According to Psychology Today, it takes 66 days on average to form a habit. The best way to do that?

REPETITION.

How to turn tasks into habits:

• Remember that these tasks are not optional.

• Carve specific time into your day for each task.

• Don’t push things off for another day.

• If something comes up during the designated time, make time for it elsewhere.

The more consistently you work on a task, the more efficient and skilled you will become – meaning your tasks will become easier and faster to complete.

4 Get organized and plan ahead.

Relying on your memory for what needs to get done is anxiety-inducing. Organizing and planning ahead can help reduce that stress.

• Write down everything that needs to get done. Whether it’s for the day, week or month, it’s incredibly helpful to have a visual for what needs to get done – and by when.

• Prioritize your projects. This way you can ensure you’re focusing on the larger, more urgent priorities at hand, but you won’t forget the smaller things.

• For a longer-term or bigger project, break up your tasks into bite-size, manageable pieces.

Having a plan for your to-do list will add more structure to your day and will help you make sure you’re not letting things fall by the wayside. Remember, you control your time. Your time doesn’t control you.

Three words to best describe you:

What is the best career lesson you’ve learned so far?

never stop learning

How long have you been with the Company?

It’s been years since I joined this company.

What do you like most about your job?

I am able to learn and face new challenges every day.

I also had the chance to challenge myself to present quality work at the end of the day.

As time goes by and we get older, it doesn’t mean that it’s the end of us learning things or trying something out of our box. Our lives don’t end that way. As long as we are living and have the opportunity to grow and learn, we should always explore new ways of doing things and challenge ourselves to be better.

If your department were a superhero, who would it be and why?

because this taught us that we don’t need superpowers to be great or help people. All we need is courage to face our fears.

Joel M. Ouano

Radio Operator (Night Shift)

Date Hired June 6, 2005

BATMAN

What do you like to do when you aren’t working? Rest and read books.

Where’s your favorite place in the world?

My house.

It is where I can rest and have some time alone.

If you could meet anyone in the world, dead or alive, who would it be and why?

My relatives.

I would really like to ask them how life was before and how they overcame it.

Describe one scenario in your work where you exercised going the extra mile for the Company. Making things possible with their work.

and

“Stay focused on your mission, remain steadfast in your pursuit of excellence, and always do the right thing.”

~ Mark Esper

“Excellence is doing ordinary things extraordinarily well.”

~ John W. Gardner

“We should not judge people by their peak of excellence; but by the distance they have traveled from the point where they started.” ~

Henry Ward Beecher

“Basically, to lead without a title is to derive your power within the organisation not from your position but from your competence, effectiveness, relationships, excellence, innovation and ethics.” ~ Robin

S. Sharma

“There are no shortcuts to true excellence.” ~ Angela

Duckworth

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