MOBILITY
IN THE CITY
Bus Stop Hotspots
Final Presentation
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Summer 2019 Internship Program
MISSION
HOW MIGHT WE RE-IMAGINE THE BUS STOP AS A MULTI-FUNCTIONAL SPACE THAT ENGAGES WITH ITS CONTEXT AND MAKES WAITING FOR THE BUS AN ENJOYABLE AND DIGNIFIED EXPERIENCE?
OVERVIEW 01
Mission & Plan
02
History, Research & Community Engagement
03
CARTA Brand
Photography by Josue Carillo
04
Urban Design & Bus Stop Typologies
05
Bus Stop Pilot Project Market Street Urban Art Fellow Casey Fletcher
The Public Realm Action Plan revealed that... ...of all activities observed in the district, waiting for transit ranks second most
4 in 5
People spending time on Market Street are waiting for the bus
waiting for transit
leisure activity
EXISTING CONDITION
THE PLAN OUR GOAL IS TO CREATE A DIGNIFIED, SUSTAINABLE, SAFE, AND EASY TO NAVIGATE WAITING EXPERIENCE AT OUR PILOT BUS STOP.
CONTEXT NEIGHBORHOOD CONTEXT ANCHOR POINT CONTEXT
RESEARCH
TYPOLOGIES USERS INPUT CARTA INPUT
URBAN DESIGN
ART
MARKETING CAMPAING
PROGRAM
BUS STOP
GATHERING TYPES
DIGNIFIED EXPERIENCE
PRINCIPLES
- Integration: the bus stop should bring people together by providing spaces for civic connection - Enjoyment: the bus stop should make people happy, inviting people into creative, and engaging activities
DIGNIFIED EXPERIENCE
SUSTAINABILITY
- Wellness: the bus stop should go beyond necessity and strive for comfort creating a healthy community space
SUSTAINABILITY - showing the environmental side of public transit the bus stop should educate the commuter by integrating sustainable measures and materials
LEGIBLE WAYFINDING
SAFETY AND ACCESSIBILITY
LEGIBLE WAYFINDING
- The signage of the Bus Stop should clearly communicate essential information. Technology should make ticketing and the use of multi-modal connections easier.
SAFETY AND ACCESSIBILITY - The bus stop should guarantee a safe and equally positive experience for all levels of physical and mental abilities by referring to ADA guidelines and universal design.
PUBLIC TRANSIT HISTORY
COMMUNITY ENGAGEMENT
We asked CARTA riders to tell us what they want out of their bus stop experience... ...and spent a day doing surveys and talking to people about their bus stop experience. Here’s what we learned:
They told us they would like... ... a swing. ... a sign with a schedule. ... more inviting, yet practical, public spaces. ... plants & trees at bus stops, more greenery in general. ... design elements unique to Chattanooga. ... more fun and color ... more creative outdoor activities for kids. ... more spaces to lounge and rest both leisurely and while waiting for the bus.
CASE STUDIES SUMMARY JURONG EAST
STATION DIDEROT
NEW ORLEANS SHELTER
Project Bus Stop
“The bus stop of the future”
Oretha Castle Haley Boulevard
Has elements you might find at a cafe, park or even in your living room to replicate places that you would prefer to be at. Hyper - connected with QR codes to download e-books from, phone chargers, interactive digital boards, screens that broadcast weather, news, and local events, solar panels.
“This experimental station at Boulevard Diderot is not just a place to wait for a bus. Covering an area of 80 m2, it was designed as a multi-purpose public space.”
Organized by ‘The Net’, a charter school for students who don’t thrive in traditional schools to learn hands-on skills like carpentry and welding. The paid program encourages students to brainstorm ways to build a lively stop and learn construction methods. The fundamental concept is inspired by an element from the Frontporch culture of New Orleans.
The idea of the project is to make a bus shelter that is, at the same time, functional and social.
Local Artist, Transit Rider & Advocate
JOSUE CARILLO
“
I feel it’s a community that respects everyone regardless of who they are. “We are riding together, we’ve walked in the heat, our lips have been chapped f rom walking in the cold air or waiting on the bus…waiting on your ride to arrive so your life can continue.” Josue Carillo
”
CARTA BRAND
GOALS
01
DEFINE THE CUSTOMER
02
CONSISTENCY AND VISIBILITY
03
BRANDED EXPERIENCE
04
DEVELOP AN OVERALL ESSENCE
Frequent Riders, Occasional Riders, Inf requent Riders, Non-Riders
Representation that allows the viewer to immediately recognize CARTA’s brand
Every instance is an opportunity to drive forward the brand and its voice
Simplicity, Clarity, and Reliability
COLOR COMBINATIONS
BUS STOP SIGNAGE
SIMPLE AND EFFICIENT. INFORMATIONAL AND ACCESSIBLE. RELIABLE AND TRUSTWORTHY. OUR APPROACH TO THE BRAND IS CONSISTENT WITH OUR APPROACH TO SERVICE.
BUS WRAP
URBAN DESIGN
MOBILITY & PLACE What could happen if efforts of the transit and planning agencies merged and how can we do this from an Urban Design Perspective?
01
Understand Context to provide diverse placemaking typologies
02
Activate urban corridors and sidewalk as walkable commercial centers
03
Increase community and pedestrian connectivity
04
Use the transit system as a connector and enabler of growth
BUS STOP EXPERIENCE The Bus Stop Typology: Market Street, Downtown
General Concerns
Today about 31% of the people waiting on transit are using their celphones versus a 13% that engages in social interaction.
56%
Where not engage in any activity.
Monotone color and texture do not help way finding, the wait becomes longer with no activity or interaction, and there are not many amenities nearby.
Stops are not properly signed or labeled and do not provide transit information
Cellular seating doesn’t allow for social interaction
Seating is not flexible
Design lacks integration to surroundings
Barriers do not allow proper view of the arriving bus
BUS STOP EXPERIENCE The Bus Stop Typology: Urban Corridor Sign Typology
Shuttle Typology
Stop Typology
BUS ACTIVATION TOOL KIT Bus stops are some of the most consistent hubs of public life in the District. Make these more than places to simply wait for the bus and transform them into public spaces that invite for civic mixing, creative expression, and small scale retail.
BUS STOP
PROTECTION
Eyes on the street
Human scale lighting
Opportunities for standing
Opportunities for learning
Opportunities for seating
Clear sight-lines to see bus arrival
Legibility of routes + real time information
Consistent and clear way finding
Quality materials, public art, vegetation
Opportunities for passive + active interaction
Opportunities for culture and commerce
Protection from the elements
COMFORT
LEGIBILITY
ENJOYMENT
Bus Stop Typologies Bench Stop
Shelter Stop
Modular Shelter Stop
Multi-Modal Transit Hub (Modular)
Bench Stop - serve over 25 riders boarding daily - long wait times - likely to attract riders with difficulty walking or standing Includes the components of a sign stop with the addition of a bench and may also include trash cans.
Shelter Stop - serve over 25 riders boarding daily & transfer point - stop in weather-exposed locations without nearby shelter, - stop with a relatively high use by senior and child passengers. Incorporates the elements of sign and bench stops with the addition of a partially closed waiting area. Shelters can significantly improve the perception of wait time and customer satisfaction. May incorporate bike racks, route maps, trash cans and advertisements.
Modular Shelter Stop According to demand, Shelter Stops can be expanded modularly in size and in number of amenities.
Multi-Modal Transit Hub Neighborhood transit centers can take on many forms based on the local conditions. This is an example of what a basic multi-modal neighborhood transit center might look like.
CONTEXT INFLUENCING TYPOLOGIES
Hill City
Glas North Chattanooga River View
North Neighborhoods
across Chattanooga
Avondale
Downtown Core We st
We st
Erla
ng
ML
K
er
Glenwood
UT C Ma
in ML
K
Orchard Knob
Context by Neighborhood
Sou
th
Ma
in
East Neighborhoods Highland Park 4
Sou
th
Chattanooga’s neighborhoods are diverse
Ridgedale
Bro ad
and all have their own character. This could
Oak Grove
be reflected in bus stop typology. Each South Neighborhoods
neighborhood could have a unique design
Alton Park
language, sing its distinct color scheme for
Piney Woods
East Lake
signage and/or infrastructure and ameni-
St.Elmo
ties.
Context by Anchor-point Different anchor-points are spread across each neighborhood. Such an anchor is a spot where many potential riders gather frequently. This could be a school, a hospital, a working-place with many employees, a touristic hotspot, a dense residential corridor, a mall, etc. In order to suit each potential rider group, the Bus Stop inf rastructure could
Touristic Area - Aquarium / River Front High School - Chattanooga School for the Arts & Science Downtown University Campus -UTC
change according to the anchor-point, e. g.
Social Housing
a bus stop at an elementary school should
Public Event Space - Finley Stadium / First Tennessee Pavillion
be different in scale, signage etc. than a bus stop geared towards tourists.
South Side Neighborhood
North Neighborhoods
Eastgate/Hamilton Place
Downtown Core
UT C Warner Park
ML
K
Hamilton Place Ridgeside
East Neighborhoods
Chattanooga Metropolitan Airport
4
South Neighborhoods
Eastgate
Downtown The Downtown Area has some of the most used bus stops. It is the densest jobs area in all Chattanooga with over 12,000 jobs. The bus stops are surround by a mid-rise office building with commercial spaces.
University Campus UTC Campus is condensed in this area. With faculty and housing buildings scattered around. The university has a population of 10,700 students.
Public Park This park breaks the University campus is and the East Neighborhoods in two. It is also an essential destination for recreation as well of having the Metropolitan Ministry across the street.
Neighborhood Commercial
This segment has a lot of commercial contexts right on McCallie with the residential section of McCallie, where a significant quantity of transit riders live.
Urban Medical
Suburbs
Commercial
Commercial
There are three other hospitals in this segment. That fact makes it an essential destination for accessible public transit.
These suburbs are less dense than urban areas and with less needs of public transportation but they could become potential choice riders .
This commercial section is an essential destination for riders with a significant amount of conveniences. It also hosts public buildings.
Hamilton Place is an essential destination for riders with a significant amount of conveniences. With one of the bigest commercial centers of the city.
4
Hill City
Glass Farms
EVERYTHING TOGETHER, ON TOP OF EACH OTHER MAKE IT EASY.
North Neighborhoods
Some types of land use make for special conditions in dense urban areas as well as outside of these. Many things take part in how to build a transit system, is especially important to take a look at the ones presented in this map. It offers us clues of where to locate the bus stops around Route 4. It tells us who would use it the most and where is the best place to place them to create interaction in the community.
Downtown Core
H H H
UT C Warner Park
H
H
ML
K
H
H
Ridgeside
H H
East Neighborhoods
4
LEGEND over 6,000 2,500-6,000 500-2,500 over 400 C
South Neighborhoods
H
Population Density Zero Vehicle Household Anchor Points
WeGO Transit Guidlines stablish this average bus stop distances.
Plametto Street
UNIVERSITY GREENWAY
P
McCallie Avenue
Future LEGEND University Green Way
P
Plametto Street
Campus Drive
University Greenway
Plaza Active Green Space (Mixed-Use) Campus Dorm (Mixed Use) Commercial / Existing
Multi Modal Bus Stop Main Corridor Connector to Park Pedestrian Path
E 8th Street
University Context 615 McCallie Ave
Creating new oportunities of campus to downtown connectivity Promoting Multi-Modal transportation opportunities
PARKRIDGE HOSPITAL Urban Medical Context
Ivy St
Parkridge Hospital on McCallie Ave
Lyerly St
Derby St
P
P
Counteract heat island effect with green areas that can also use for recreation Promote future Hospital development with commercial store front and parking lot Create pedestrian friendly streets and parkings
Vine St
P
P
P
Oak St
P
P
McCallie Ave LEGEND (Mixed Use) Commercial / Existing
Parking Deck Plaza Multi Modal Bus Stop Main Corridor Connector to Park Path Existing Building
Lyerly St
Park
Watkins St
Hospital Expansion
Duncan Ave
PARKRIDGE HOSPITAL Urban Medical Context
Parkridge Hospital on McCallie Ave
OVER 400 HOUSEHOLD
ZER OV EHI CLE
REC IDE NC HO IAL US NE EH OL IGH D BO RH OO D
TE GA ST
EA
MCCALLIE SCHOOL
AL IT SP
HO
L
PLAZA GREEN SPACE
A IT SP
O
H
ZERO VEHICL E
L
A IT SP
O
H
TRANSIT CENTER
P
MERCHANT
CO
OVER 400 HOUSEHOLD
L
A
CI
ER
M
M
AL
CI
CO
AL
CI
M
CO
N
OW NT
D
OW
ER
M
ER
M
M
P
E HOUSEHOLD
WARNER PARK P
Warner Park
McCallie
P P
P Duncan Ave
Highland Park Holtzclaw
Engel Stadium
LEGEND Plaza
National Cemetery
Park Context: Warner Park on McCallie Ave Activate the park with a Transit Center Use the park as a connector to downtown and the Riverpark Promote Multi-Modal transportation and pedestrian activity Extend the park to the Chattanooga National Cemetery and to Montague Park
Train Track Park Park (Mixed-Use) Residential (Mixed Use) Commercial / Existing Multi Modal Transit Hub & Bus Stop Main Corridor Connector to Park Connector to Train Park Pedestrian Path Train Tracks
WARNER PARK Park Context
Non-profit Services
Bakery
Multi-plex Four-plex
Mix Use Recidencial
Coffee Shops
Warner Park on McCallie Ave
Grocery Stores
Park, Playground Market Space
Restaurants & Retail
4 & 3 Units Living
Multi-family
Town Houses
RESIDENTIAL NEIGHBORHOOD
P DOWNTOWN
McCallie Ave
Holtzclaw
P
Park
ActivePark
Residential
P
Commercial
Commercial Repurpose
RESIDENTIAL NEIGHBORHOOD
Multi Modal Transit Hub & Bus stop
Active Paved Space
Pedestrian Path
WARNER PARK
BUS STOP PILOT PROJECT MARKET STREET
Interdisciplinary Visual Artist Educator , Craftsperson &
2019 Urban Art Fellow
CASEY FLETCHER
NEW CONSTRUCTION
Construction
- For locations where no r locations where no current current structure exists ucture exists Shelter, - Seating, ating, Shelter, Signage Signage al overhaul - Total overhaul
vention INTERVENTION
For locations where there is a - For locations where urrent structure Augmentation of current current there is a nfrastructure structure Smaller scale - Augmentation of
current infrastructure - Smaller scale
IMPLEMENTATION - PILOT PROJECT
MARKET STREET - Pilot Project
MARKET STREET - Current Condition
MARKET STREET - Pilot Project
MARKET STREET - Future Implementation
MARKET STREET - Future Implementation
Standing
Bus Stop Hotspots PILOT CONCEPT
Sitting
Opportunity for leaning
Resting while playing (Swing)
High and low top Table Sitting
MOVING FORWARD
THANK YOU!!!