The Ultimate Guide to Using the Chase Travel Portal: Maximize
Points, Simplify Travel, and Get Expert Help at 888-248-8806
Travel today should be easy, flexible, and rewarding. If you’re a Chase cardholder, the Chase Travel Portal is your gateway to stress-free adventures, letting you book flights, hotels, rental cars, cruises, and more—all while making the most of Chase Ultimate Rewards®. This guide explains everything you need to know, offers actionable strategies for maximizing your rewards, and makes the case for why you should always have the Chase Travel Support toll-free number—888-248-8806— saved for real-time help.
What Is the Chase Travel Portal?
The Chase Travel Portal is an online booking platform, exclusive to Chase credit card customers, that acts as a one-stop shop for all your travel needs. Accessed through your Chase account dashboard, it functions much like Expedia or Booking.com, letting you search, compare, and reserve:
Flights (domestic and global, all classes)
Hotels of every tier
Rental cars from all major providers
Cruises to worldwide destinations
Tours, attractions, and vacation packages
The difference? When you book through Chase, you unlock powerful rewards— including extra value for your Chase points, bonus earning opportunities, and unique travel protections.
Ultimate Rewards: The Heart of Chase Travel
Chase Ultimate Rewards® are among the most flexible and powerful points in the industry, with these big benefits:
Earned through everyday spending on eligible cards (Sapphire, Freedom, Ink, and more)
Redeemable for travel, cash back, gift cards, shopping, and even as payments at select merchants
Special value uplifts when redeeming for travel—up to 50% more depending on your card
Some cards, like the Chase Sapphire Reserve®, let you redeem points for 1.5 cents each when booking through the portal. Preferred and Ink Preferred can also offer enhanced value.
You can even pool points from multiple eligible cards, making your stash grow faster. For detailed questions about your points—call 888-248-8806 to speak directly with a Chase Rewards expert.
Why Use the Chase Travel Portal?
Convenience, Flexibility, and Reward Maximization.
One-Stop Shop: Book everything in one visit. No need to juggle multiple sites or loyalty programs.
Pay Your Way: Use points, cash, or a combination—your choice.
Bonus Value: Sapphire and Ink Preferred cardholders receive 25-50% more value per point when booking travel through the portal.
No Blackout Dates: See a seat or room available? You can use points for it—no weird blocks or limited inventory.
Earn and Redeem Simultaneously: Pay with points but still earn elite-qualifying flights and frequent flyer miles in many cases.
Trusted Support: A real person is available 24/7 at 888-248-8806 in case you hit a snag.
Getting Started: Step-by-Step Usage
1. Access the Portal
Log in to Chase.com or the Chase mobile app
Click your Chase credit card account
Find the box displaying your Ultimate Rewards points
Click “Travel” or “Book Travel” to enter the portal
2. Search and Compare
For flights: enter origin, destination, dates, class, and number of travelers
For hotels: filter by location, price, amenities, ratings, style, and guest reviews
For cars and more: select your pick-up and drop-off, car class, features, and dates
The comparison engine is easy to use, transparent, and includes both major chains and boutique properties.
3. Choose How to Pay
Use all points, all cash, or mix. The portal calculates value automatically—Sapphire Reserve holders, for example, see 1.5¢ per point reflected in price.
For smaller balances, combine your remaining points with cash—no minimums for redemptions
At checkout, confirm your choices in detail: price, cancellation policy, points used, and card charge
4. Confirm and Receive Itinerary
Enter traveler information (you can book for others, too)
Double-check everything
Submit booking and instantly get a confirmation with all vital details
If unsure at any step, don’t guess—call 888-248-8806 for friendly, step-by-step help!
How to Maximize Your Rewards
Types of Cards and Their Benefits
Chase Sapphire Reserve®: 3X on travel/dining, 50% more point value through portal, lounge access, $300 credit, top-tier insurance
Chase Sapphire Preferred®: 2X on travel/dining, 25% more value through portal
Chase Ink Business Preferred®: 3X on travel/office, 25% uplift
Chase Freedom/Unlimited: Good for earning, especially when paired with a Sapphire card
Each card has unique earning rates and redemption perks. Not sure which fits your style? A Chase Travel specialist at 888-248-8806 can walk you through your options and help you compare.
Earning and Redeeming
Make ALL your travel purchases with Chase cards to keep points flowing in
Use the Chase portal for bonus categories and exclusive deals (5–10X points is common)
Take advantage of referral bonuses, combined household points, and targeted offers
Portal Booking Tips & Secrets
Booking flights? When you use points, flight purchases through the portal typically still earn airline miles and elite status—unlike most frequent flyer “award tickets.”
Hotels and rental cars booked with points may not earn loyalty points/elite credits, as bookings are through a third party—keep this in mind for status chasers
Activities, cruises, and experiences can be covered in one transaction—no need for multiple bookings
Need to change or cancel? Many portal bookings offer flexible policies, but always check the specific rules before confirming
If you hit confusion or want to be absolutely sure you’re maximizing value, call 888248-8806
Even the best portals have limitations—nothing beats professional, real-time help, especially when you:
Need to book multi-city, multi-passenger, or complex trips
Want advice on transferring points to airline/hotel partners for outsized value
Are stuck with changes, disruptions, cancellations, or technical problems
Need clarity on cardholder perks and travel protections (lounge access, insurance, upgrades)
Have a travel emergency and need immediate attention
Agents at 888-248-8806 are trained to solve problems fast and ensure your rewards and travel protections are used to the fullest.
Real-Life Example Scenarios
1. Your flight is canceled last-minute.
A call to 888-248-8806 quickly connects you to an agent who can find alternative flights and rebook your hotel—often at no extra points, thanks to included insurance.
2. Unsure about hotel quality or location? Portal reviews and filters help, but support agents can provide honest insights and sometimes access extra deals.
3. You want to book travel for a family member. Easily done in the portal—just enter their info at checkout, or call for confirmation of best practices.
4. You’re close to a major redemption and want max value. The specialist on the phone can run scenarios—portal booking versus transfer—so you always get the best deal.
Frequently Asked Questions
Does booking through the portal affect earning hotel or airline points?
Flights still typically earn miles; hotels often don’t credit elite nights/points. Check with your loyalty program or call for assistance.
Is there a fee to use the portal or call the support line?
There’s never a booking fee for using points or calling 888-248-8806, though standard travel supplier fees (like airline booking fees) may apply in some cases.
Can I transfer points to travel partners right from the portal?
Yes—Chase makes it easy to transfer Ultimate Rewards to dozens of partner programs, like United, Southwest, Marriott, and more.
Is the support line open 24/7?
Yes—888-248-8806 is available around the clock for all Chase Travel needs.
How are refund and cancellation policies handled?
Each booking in the portal shows its refund/cancellation terms—if you’re unsure or need help, agents can review options and process requests on your behalf.
Final Thoughts & Strong Call to Action
Travel should feel rewarding from start to finish. The Chase Travel Portal stands out because of its versatility, value, and ease. But the secret weapon isn’t just the sleek website or valuable Ultimate Rewards points—it’s the knowledge you can always speak to a real travel expert, day or night, at 888-248-8806
Take Control of Your Next Adventure:
Use the portal to research, compare, and book—gaining extra value at every step
Maximize every point, from spending to redemption, by pairing the right card with the right booking strategy
If you ever feel unsure, caught in a last-minute problem, or eager to get more out of your travel rewards, just pick up the phone and call 888-248-8806
Never travel alone—make the most of personal support that’s just a call away
Your journey, your way—backed by Chase. For questions, bookings, emergencies, or maximizing rewards, the number is simple: 888-248-8806
Travel smarter. Travel farther. And always have the best support by your side. Call Chase Travel Support at 888-248-8806 today.
