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Need to contact Chase Travel customer service fast? Call 1-855-628-4230 to speak with a live Chase Travel representative. Learn the fastest ways to reach Chase Travel support, fix booking issues, redeem points, and get 24/7 travel assistance.
Introduction
Whether you booked a flight, hotel, car rental, or vacation package through the Chase Travel Portal, reaching a real person at the right time can save your entire trip. From flight changes and cancellations to managing Chase Ultimate Rewards® points, the Chase Travel support team helps travelers resolve issues quickly and efficiently.
In this detailed guide, you’ll learn the best and fastest ways to contact Chase Travel support by phone, online, or inside the Chase Mobile App plus insider tips to cut wait times and get your issue handled smoothly. The verified Chase Travel customer support number is 1-855-628-4230
1. Chase Travel Customer Service Number (1-855-628-4230)
The quickest way to speak with a Chase Travel specialist is by calling 1-855-628-4230 This line connects you with trained agents who assist with:
Flight, hotel & car rental bookings
Modifications or cancellations
Chase Ultimate Rewards® point redemptions
Refund delays or billing issues
Missing itineraries or confirmation emails
Travel disruptions, rebooking & schedule changes
Before calling, keep the following ready to speed up your support experience:
Your reservation or confirmation number
Your Chase credit card details
Travel dates & passenger information
2. Best Times to Call Chase Travel
Chase Travel operates 24/7, but certain hours have lower call volumes. For the fastest response, call during:
Early mornings: 7:00 AM – 9:30 AM EST
Late evenings: After 8:00 PM EST
Midweek (Tue–Thu): Lowest call rush
Avoid:
Weekends
Major holidays
Monday mornings
These times usually experience long queues and slower connection times.
3. How to Navigate Chase Travel’s Phone Menu Quickly
When you call 1-855-628-4230, you’ll hear an automated system. Use these shortcuts to reach a live Chase Travel agent faster:
1. Press 1 – For new flight, hotel, or car rental bookings
2. Press 2 – To modify or cancel existing reservations
3. Press 3 – For Chase Ultimate Rewards® points or redemption help
4. Press 4 – For billing, refunds, or payment issues
5. Press 0 – To reach a live Chase Travel representative directly
4. Contacting Chase Travel Through the
Travel Portal
If you prefer online support, visit the Chase Travel Portal by logging into: Chase.com → Ultimate Rewards → Travel
Here you can:
View upcoming trips
Modify or cancel reservations
Redeem points
Check refund status
Use live chat or secure messaging
Reprint travel confirmations
5. Using the Chase MobileApp for Travel Assistance
The Chase Mobile App gives you instant access to your travel bookings and support options.
Steps:
1. Open the app and log in
2. Tap your card
3. Go to Ultimate Rewards → Travel
4. Open your trip details
5. Select Help, Chat, or Contact Support
You can also request a callback if wait times are high.
6. Chase Ultimate Rewards® and Travel Support
If you hold cards like Sapphire Preferred®, Sapphire Reserve®, or Freedom Unlimited®, Chase Travel agents can help you with:
Points redemption for travel
Getting 25%–50% enhanced value
Using points + cash
Troubleshooting point errors
Transferring points to partners
Applying credits or upgrades
For personalized rewards support, call 1-855-628-4230 for assistance.
7. Dealing With Third-Party or Partner Bookings
Some Chase Travel reservations may be processed through partner systems. To check, open your booking and look for:
“Booked through”
“Operated by”
“Travel partner” notes
If a third-party handles your booking, Chase agents will connect you with the correct team quickly.
8. Common Reasons Travelers Contact Chase Travel Support
Most customers call Chase Travel for:
Changing or canceling flights/hotels
Redeeming or applying points
Duplicate or incorrect charges
Travel delays, disruptions, or rebooking
Name corrections
Lost itineraries
Refund tracking
Portal errors & technical issues
Knowing your exact issue before calling helps you reach the right department faster.
9. Tips for Faster Chase TravelAssistance
Use these support shortcuts to reduce wait time:
✅ Keep reservation info ready
✅ Speak clearly and stay concise
✅ Avoid peak hours
✅ Use the Chase app for minor issues
✅ Request a reference or case number
✅ Take screenshots of errors for faster handling
10. Final Thoughts
Reaching Chase Travel customer service doesn't have to be difficult. Whether you call 1-855-628-4230, use the Chase Mobile App, or contact support online, Chase Travel offers multiple channels to help you resolve booking, points, or refund issues quickly. With 24/7 support, knowledgeable agents, and integrated Ultimate Rewards® assistance, Chase Travel ensures a smooth experience from planning to boarding.
