CIPR Health & Ferring: Embedding wellbeing at work

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Embedding wellbeing at work Ferring case study

Bhavin Vaid, Head of Corporate Communications and Public Affairs at Ferring Pharmaceuticals, talks about how good mental health and wellbeing is fuelled by making connections.

Protect your own wellbeing to protect your team’s When I think about mental health and wellbeing support, I see three aspects. First, there’s my own mental health. Then there’s my team’s. And then the organisation’s and the people I serve. During the pandemic, we saw how we need to protect one to protect the others. We’re a small knit communications team – five of us who had to pull together and refocus our work as lockdown hit. And each of us has found this year difficult for different reasons. It’s been vital for us to form support networks – inside and outside of work. And as part of that support network, it’s my job as a leader to help my teams and colleagues understand what they really need, what is going to help them during this time. There was a lot of time and energy put into listening and talking from both sides.

Staying connected To support wellbeing, we needed to create connections. For my team, the most effective way was through a daily check-in at 9am. Everyone gave a score between 1 and 10 (with 10 being great) and a word to describe how they were feeling. It gave me an assessment of my team each day. Are they feeling good, bad? What’s bugging them in work, what might be happening personally? Understanding that helped me to better help and support them. And in the wider company, ‘Stronger Together’, a regular newsletter including a message from our Executive Leader, proved very popular. People said they were touched by the personal nature and honesty of these messages, and liked that it gave them a regular connection to the business.

#CIPRWellbeing


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