Waseef Ebook Brochure

WA S EEF CO M PA N Y PR O FIL E

WASEEF COMPANY PROFILE

LET US MANAGE YOUR WORLD!

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01 Waseef Company profile Vision 2030

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to The Future

A Message from the CEO

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Waseef at a glance

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Pioneering Leadership in Dynamic Markets

Qatar 2030, The Path 6-7

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Knowing Waseef

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Waseef’s Dynamic

Rise in Qatar’s Real Estate Landscape

About waseef Navigating our Future Path and Vision

Propelling Innovation Beyond

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Services

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Outstanding Service

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Corporate social

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Accomplishments and

Key Projects

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Achievements

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responsibility (CSR)

Sustainability

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Waseef Gives Back to the

Operational Environments Why Waseef

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Waseef’s Unparalleled

Commitment to Exceptional Service

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Why We Shine Bright:

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Building a Better

Tomorrow with Waseef

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Our clients Crafting Top-Tier Living and

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Limits in Tailored IT Services In-House Solutions for

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Innovation & Technological Advancement

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Aspirations and Identity,

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Community

Championing Excellence:

Waseef’s Unique Character and Methodology

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WASEEF

COMPANY PROFILE

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Customer call center

Leasing & Marketing

Facilities Management

FM Consultancy

Property Management and Testing

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VISION 2030

QATAR 2030, THE PATH TO THE FUTURE Qatar Vision 2030 serves as the nation’s ambitious roadmap for sustainable development, aiming to transform Qatar into an advanced and competitive society by the year 2030. Aligned with the principles of Qatar Vision 2030, Waseef stands as a cornerstone in realizing this vision. Waseef, recognizing the importance of fostering economic diversification and social progress, strategically aligns its operations with the pillars of the national vision.

As a prominent player in the real estate and facilities management sector, Waseef is committed to contributing to the growth and modernization of Qatar. By integrating innovative and sustainable practices into its services, Waseef not only supports the economic goals of Qatar Vision 2030 but also actively participates in creating a vibrant, inclusive, and globally competitive society for the future.

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A MESSAGE FROM THE CEO Waseef, distinguished by its unwavering commitment to service excellence and quality assurance, has secured a unique position in the market. Whether you’re a tenant, owner, or developer, our commitment to delivering seamless and professionally executed solutions is evident throughout the entire lifecycle—from initial leasing to ongoing repairs and maintenance. Anchored by a robust service management framework and a deep understanding of our clientele, we draw inspiration from our employees, partners, residents, and guests to pioneer groundbreaking solutions.

Our comprehensive spectrum of services includes design development, consultancy, operations, preventive maintenance, repairs, cost analysis, and advisory services, consistently surpassing customer expectations. Central to our Qatari-owned enterprise is the belief in nurturing human capital, fostering enduring business relationships, and enriching the community. As we strategically attain leadership status in dynamic markets, Waseef is poised to become a regional and global powerhouse, extending its services to emerging markets and established destinations.

Mr. Saleh Abdulla Al-Sharafi

MrSaleh Abdulla AlSharafi

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WASEEF AT A GLANCE

PIONEERING LEADERSHIP IN DYNAMIC MARKETS Waseef proudly asserts its leadership in Qatar’s real estate sector. Renowned as one of the nation’s largest fully integrated Property and Facility Management service providers, Waseef distinguishes itself through a comprehensive approach, positioning as the ultimate ‘one-stop shop’ for clients with diverse needs. Its remarkable achievements and unwavering commitment to excellence within the industry are a testament to its key player status, all within the esteemed Barwa Real Estate.

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WASEEF AT A GLANCE

WASEEF FACTS AND FIGURES Qualified Workforce: Waseef boasts a workforce of over 1600 technically qualified staff in Qatar, ensuring top-notch service delivery.

Management Services: With expertise in 14 management services, Waseef ensures a holistic approach to property and facility management.

Comprehensive Offerings: Waseef excels in delivering 10 hard services and 11 soft services, providing a broad spectrum of solutions to meet diverse client needs.

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KNOWING WASEEF

WASEEF’S DYNAMIC RISE IN QATAR’S REAL ESTATE LANDSCAPE Waseef, the dynamic powerhouse under Barwa Real Estate, stands as a vibrant force in Qatar’s real estate arena. Celebrated as a leading fully integrated Property and Facility Management provider, Waseef operates as a dynamic and versatile ‘one-stop shop,’ passionately catering to diverse client needs. Our rapid ascent to prominence, coupled with our adept management of Barwa’s projects and the delivery of tailored services to external clients, vividly reflects the boundless enthusiasm and unwavering dedication that define our industry impact.

At our core, Waseef thrives on innovation and technology, leveraging a dedicated in-house Call Center and cutting-edge software to fortify our operations. This synergy empowers our Customer Service teams to deliver not just solutions but professional and effective ones. Committed to staying on the forefront of technology, we consistently enhance service delivery, orchestrating projects spanning 4 million square meters strategically across Qatar.

Driven by a dual mandate—serving our parent company and nation—Waseef is poised to pioneer property and facility management services, setting new benchmarks and embodying progress in the industry.

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ABOUT WASEEF

ASPIRATIONS AND IDENTITY, NAVIGATING OUR FUTURE PATH AND VISION

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VALUES:

VISION:

MISSION:

• Integrity • Excellence • Reliability • Teamwork • Innovation • Customer-Centric

Our visionary objective is to solidify our position as the paramount point of reference in becoming the prime source of unparalleled service excellence throughout Qatar.

Our mission is to provide extraordinary, comprehensively integrated Brokerage, Property Management, and Facility Management solutions to property developers, owners, and investors across Qatar and the broader region.

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INNOVATION & TECHNOLOGICAL ADVANCEMENT

PROPELLING INNOVATION BEYOND LIMITS IN TAILORED IT SERVICES We are relentlessly committed to pushing the boundaries of innovation and staying ahead in the world of technology. We are constantly seeking growth and improvement in relation to our offered services. Our IT Software services, like Yardi, act as fully integrated web-based systems tailored to meet the specific requirements of property owners, managers, and investors. We are committed to staying ahead of the game through innovation and unified systems.

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SERVICES

IN-HOUSE SOLUTIONS FOR OUTSTANDING SERVICE Utilizing our in-house call center and specialized software, our dedicated customer service teams ensure meticulous professionalism in addressing customer needs. Waseef is committed to adopting cutting-edge systems, perpetually enhancing service delivery to uphold the quality of life for our esteemed customers.

OUR BUSINESS SERVICE LINE 1

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PROPERTY BROKERAGE & LEASING MANAGEMENT • Marketing & Promotional Activities • Customer Relations Management • Call Centre Services

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PROPERTY MANAGEMENT • Lease Administration • Property Accounting, Budgeting, Financial and Management Reporting • Arrears Collection • Property Charges Collection • Financial and Management Reporting • Tenancy Move-in/Move-out • Insurance & Claim Management

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MANAGING AGENT SERVICES 3.1

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Development Stage • Design review and recommendations • Testing and Commissioning • Handover/takeover and snagging of assets • Conditional assessment • Review drawings and O&M manuals • Life Cycle Planning Performance Management Systems (PMS) Integration • FM Operational & Maintenance/Service Delivery and Management • Planning & Implementation • Customer Service Integration and CAFM Management • Finance Management & Budget Control

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Methodology • Develop SOP • Manage services through PMS

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Risk Management • Hazard Identification • Mitigation • Continuous Improvement

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INTEGRATED FACILITY MANAGEMNT • Operational FM services • MEP Operation and Maintenance  Manage specialist system contracts: • Hard Services o Fire Alarm & Fire Fighting o CCTV o Elevators & Lifts o GAS Networks o CCTV Operations •

Soft Services o Security Service o Cleaning Services o Landscape Services o Pest Control o Waste Management

 Help Desk & Emergency Response Management  QCDD Compliance  Procurement Services  Quality, Health, Safety & Environment Managent

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OUR CLIENTS CURRENT

PREVIOUS

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KEY PROJECTS

CRAFTING TOP-TIER LIVING AND OPERATIONAL ENVIRONMENTS Our initiatives are dedicated to crafting meticulously curated, top-tier living and operational environments for our residents and tenants. Our design ethos revolves around prioritizing efficiency and inclusivity, ensuring a superior experience for all occupants. Waseef takes immense pride in showcasing a diverse and distinguished portfolio, highlighting our commitment to delivering exceptional spaces and facilities in our key projects.

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WHY WASEEF

WASEEF’S UNPARALLELED COMMITMENT TO EXCEPTIONAL SERVICE At Waseef, our commitment to excellence is characterized by proficient advisory, meticulous workmanship, and the seamless delivery of unparalleled customer experiences. What sets us apart is a wealth of experience, expert proficiency, and an innovative mindset, allowing us to consistently surpass client expectations.

We firmly believe in our responsibility to provide each client with exceptional services, backed by a meticulously curated team of uniquely skilled and professionally adept individuals. These professionals embody unwavering integrity, complemented by extensive professional expertise and experience, ensuring a standard of excellence in every facet of our work.

WHY WE SHINE BRIGHT Trusted Team

Innovative Ideas

Futuristic Sustainable Thinking

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ACCOMPLISHMENTS AND ACHIEVEMENTS

DRIVING WASEEF’S ACHIEVEMENTS AND ACCOMPLISHMENTS Driven by innovation, sustainability, and the foundational pillars of QNV2030, we are committed to sustained growth and the delivery of cutting-edge services and facilities to our valued stakeholders. Currently, we oversee the management of projects spanning over 4 million square meters throughout Qatar, a testament to both our exceptional capabilities and the unwavering trust our clients have in us..

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CERTIFICATES

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SUSTAINABILITY

BUILDING A BETTER TOMORROW WITH WASEEF Waseef’s Sustainable Symphony goes beyond checkboxes, intricately woven into every facet of our operations. From design to management, we optimize resources, reduce waste, and foster a symbiotic relationship between ecological equilibrium and societal progress. Our dedication extends beyond structures, nurturing communities, providing housing, advancing education, and fostering mindful economic growth. For Waseef, sustainability is not just a concept; it’s the dynamic force propelling us to construct a more interconnected, improved world

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CORPORATE SOCIAL RESPONSIBILITY (CSR)

WASEEF GIVES BACK TO THE COMMUNITY The services and amenities offered by Waseef serve as a testament to our corporate social responsibility and commitment to the Qatari community. Consequently, our facilities foster diversity and inclusivity while remaining accessible in terms of pricing. Our foremost obligation and focus reside in establishing ourselves as a premier standard for service excellence in Qatar. This objective is attained through the provision of comprehensive integrated solutions encompassing brokerage, property management, and facility management services tailored to cater to the needs of property developers, owners, and investors.

CHAMPIONING EXCELLENCE: WASEEF’S UNIQUE CHARACTER AND METHODOLOGY Waseef strategically positions itself as a masterful, forward-thinking, timeless, and trailblazing force within the industry. Our designs, services, and client interactions are meticulously crafted to radiate professionalism and innovation while upholding an unwavering standard of excellence.

We embrace a modern cultural lens in our projects, effortlessly blending the essence of Qatari heritage with a contemporary and visionary spirit.

This approach not only preserves our cultural legacy but also seamlessly aligns with our forward-thinking philosophy.

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