Digital asset optimisation from Channel 3 Consulting

Digital Asset Optimisation Making the most of your digital investments to support recovery and transformation – all while saving money in the process

Better Lives. Better Care. Better Digital. www.channel3consulting.co.uk

Driving value from investment in digital

A step-by-step approach to digital asset optimisation

With ICSs and individual trusts facing constant pressure on many fronts, it's critical they’re making the most of all the assets that can help reduce waiting times, improve outcomes, support a stretched workforce and control costs.

Channel 3’s digital asset optimisation service helps our clients build a clear roadmap for how to maximise the potential of their digital assets and drive out unnecessary cost. It tackles the challenges through the lenses of clinical, operational and financial improvement and builds buy-in across the workforce.

One of those key assets is digital. While we certainly don't believe that digital alone is the solution to all the NHS’s challenges, our experience working with ICSs and trusts across the UK has taught us that technology and data have a critical role to play in addressing most of them.

So, just how can you work towards maximising your return on digital investment?

We think there are five important ways:

1.

2.

3.

4.

5.

Unlock the full potential of existing digital investments

Align future investments to recovery and improvement plans

Eliminate duplicate or redundant platforms and tools

Replace inefficient, outdated equipment or services

Procure well when contracts expire

By taking this approach to optimising your digital assets, you will improve care and make services more efficient, all while saving money and helping your ICS and its member organisations along the path to greater digital maturity.

In its simplest form, the methodology we use looks like this:

Assess existing landscape Digital ambition Are you clear on what you want to achieve from digital and data to support recovery and transformation?

Supporting transformation Is the technology you’re using genuinely helping transform practice?

Realising value Are you getting maximum financial and operational value from existing investments?

Digital asset mapping

Deliver tactical savings and improvements

What technology do you have, how is it being used, is there untapped potential, and are there unnecessary duplications?

Digital maturity

Optimisation: the act, process, or methodology of making something (such as a design, system or decision) as fully perfect, functional or effective as possible.

Identify opportunities

Phase 1

What is your capacity, capability, and culture for embracing digital’s potential?

Governance and risk Are you fully sighted on potential digital and data risks? Are they being managed?

Phase 2

Optimise, embed and transform

Case study: Supporting Devon ICS to deliver tangible improvements and savings Facing numerous financial and operational challenges on the road to recovery, Devon ICS asked Channel 3 to help build a clear plan for how it could make the most of existing and planned technology investments. The plan needed to include near-term savings opportunities and a roadmap for realising strategic operational and financial benefits.

In just 6 weeks, the combined Devon/Channel 3 team identified a range of tactical opportunities and a longer-term plan for overall digital asset optimisation.

Area

Opportunity

Virtual care

Make the most of current investments and develop new models of care for providing virtual wards, virtual care and point-of-care testing

£500k - £1.5m

Telehealth/telemedicine

Standardise practice, rationalise contracts and optimise functionality

£200k - £400k

EPR

Optimise system configuration and roll it out. In doing so, reduce time to achieve business case benefits from three years to 12 to 18 months

£1.5m - £2.5m

Mobile/voice technologies

Standardise devices and contracts. Rationalise telephony (e.g. VOIP options). Fully adopt digital dictation technologies and drive compliance

£1m - £2m

Digital strategy and architecture

Align digital strategies of the ICS’s member organisations and move to a common architecture

£500k - £1m

IT service management

Implement new IT service management structures and processes through digitally-enabled consolidation and a single target operating model (including for BI and data warehousing)

£1.5m - £3m

Data centres

Rationalise and converge the 13 data centres across the ICS and move toward a cloud-first architecture

£500k - £1m

Licensing and software

Remove duplicate contracts across organisations and move toward ICS-wide contracts

£2m - £4m

Total potential savings

Savings potential

£7.7m - £15.4m

“In Devon, we’ve transformed our approach to financial recovery and performance improvement by putting digital at the heart.

With Channel 3’s support, we’ve developed clear plans for maximising the return on our existing digital investments to improve patient outcomes, support our workforce and drive up overall performance – all while making significant savings toward our financial targets.

“This is a new approach for us and the NHS more broadly. By combining deep digital insight from Channel 3 with the NHS’s own experience of recovery and improvement, we’ve created a powerful combination of talent that will achieve impact at scale and pace.”

Bill Shields, CFO and Deputy CEO at NHS Devon ICB

Let’s work together Our highly collaborative approach brings together clinical, business and technical expertise to help you deliver change and realise the benefits of your digital investments.

Wherever you are on your digital transformation journey, we are here to help.

info@channel3consulting.co.uk

0203 866 4838 www.channel3consulting.co.uk

Better lives. Better care. Better digital.