Digital asset optimisation from Channel 3 Consulting

Digital Asset Optimisation

Making the most of your digital investments to support recovery and transformation – all while saving money in the process

Better Lives. Better Care. Better Digital.

www.channel3consulting.co.uk

Driving value from investment in digital

they’re making the most of all the assets that can help reduce waiting times, improve outcomes, support a stretched workforce and control costs.

One of those key assets is digital. While we certainly don't believe that digital alone is the solution to all the NHS’s challenges, our experience working with ICSs and trusts across the UK has taught us that technology and data have a critical role to play in addressing most of them.

So, just how can you work towards maximising your return on digital investment?

We think there are five important ways:

A step-by-step approach to digital asset optimisation

Channel 3’s digital asset optimisation service helps our clients build a clear roadmap for how to maximise the potential of their digital assets and drive out unnecessary cost. It tackles the challenges through the lenses of clinical, operational and financial improvement and builds buy-in across the workforce.

In its simplest form, the methodology we use looks like this:

Digitalambition

Areyouclearonwhatyouwanttoachieve fromdigitalanddatatosupportrecovery andtransformation?

1. Unlock the full potential of existing digital investments

2. Align future investments to recovery and improvement plans

3. Eliminate duplicate or redundant platforms and tools

4. Replace inefficient, outdated equipment or services

5. Procure well when contracts expire

By taking this approach to optimising your digital assets, you will improve care and make services more efficient, all while saving money and helping your ICS and its member organisations along the path to greater digital maturity.

Optimisation: the act, process, or methodology of making something (such as a design, system or decision) as fully perfect, functional or effective as possible.

Supportingtransformation

Isthetechnologyyou’reusinggenuinely helpingtransformpractice?

Realisingvalue

Areyougettingmaximumfinancialand operationalvaluefromexisting investments?

Digitalassetmapping

Whattechnologydoyouhave,howisit beingused,isthereuntappedpotential, andarethereunnecessaryduplications?

Digitalmaturity

Whatisyourcapacity,capability,and cultureforembracingdigital’spotential?

Governanceandrisk

Areyoufullysightedonpotentialdigital anddatarisks?Aretheybeingmanaged?

Case study: Supporting Devon ICS to deliver tangible improvements and savings

Facing numerous financial and operational challenges on the road to recovery, Devon ICS asked Channel 3 to help build a clear plan for how it could make the most of existing and term savings opportunities and a roadmap for realising strategic operational and financial benefits.

In just 6 weeks, the combined Devon/Channel 3 team identified a range of tactical opportunities and a longer-term plan for overall digital asset optimisation.

Area Opportunity Savings potential

Virtual care Make the most of current investments and develop new models of care for providing virtual wards, virtual care and point-of-care testing £500k - £1.5m

Telehealth/telemedicine Standardise practice, rationalise contracts and optimise functionality £200k - £400k

EPR Optimise system configuration and roll it out. In doing so, reduce time to achieve business case benefits from three years to12 to 18 months £1.5m - £2.5m

Mobile/voice technologies Standardise devices and contracts. Rationalise telephony (e.g. VOIP options). Fully adopt digital dictation technologies anddrive compliance £1m - £2m

Digital strategy and architecture Align digital strategies of the ICS’s member organisations and move to a common architecture £500k - £1m

IT service management Implement new IT service management structures and processes through digitally-enabled consolidation and a single target operating model (including for BI and data warehousing) £1.5m - £3m

Data centres Rationalise and converge the 13 data centres across the ICS and move toward a cloud-first architecture £500k - £1m

Licensing and software Remove duplicate contracts across organisations and move toward ICS-wide contracts £2m - £4m Total potential savings £7.7m - £15.4m

“In Devon, we’ve transformed our approach to financial recovery and performance improvement by putting digital at the heart. With Channel 3’s support, we’ve developed clear plans for maximising the return on our existing digital investments to improve patient outcomes, support our workforce and drive up overall performance – all while making significant savings toward our financial targets.

“This is a new approach for us and the NHS more broadly. By combining deep digital insight from Channel 3 with the NHS’s own experience of recovery and improvement, we’ve created a powerful combination of talent that will achieve impact at scale and pace.”

Bill Shields, CFO and Deputy CEO at NHS Devon ICB