ALL IN 2019 IMPACT R E POR T
1
20 Y CFUF 2019 IMPACT REPORT
YEARS 3
Who We Are OU R CORE MISSION I S TO ST RENG THEN U RBAN COMMUNITIES BY HE LP I NG FATHER S AN D FAM IL IES ACHIEVE STABI LI T Y A ND ECON OM IC SUCCESS.
CFUF 2019 IMPACT REPORT
The Center for Urban Families (CFUF) is a leading voice in the national conversation on responsible fatherhood. An advocate for child support reform in Maryland. A resource that helps nonprofits across the country strengthen low-income families. And a support network for Baltimore’s most vulnerable citizens.
What an incredible 2019. After years of practicing a unique approach to human services and workforce development, we formalized our ALL In strategy and began implementing this new model to its operational framework in January. This effort has entailed developing a new intake process, launching our integrative approach to case management, establishing a centralized case management unit structure, and creating a system to collect and analyze data that allows us to glean deeper, quantitative insights to inform our decision-making. Has this been easy? No. Has it been rewarding? You bet. In fact it’s been complicated, challenging, illuminating, and refreshing, all at once. With the passion and patience of the team, and the perseverance of Catherine Pitchford (our longtime colleague who was promoted to Director of Programs and tasked with moving ALL In to launch), we have already begun to see results. In response to data on recruitment numbers, a team member initiated a complete organization-wide outreach event called the “March for Opportunity” with individuals from across the Center for Urban Families hitting our neighboring streets and engaging with residents about our services. The event kick-started our Summer 2019 Outreach Campaign, “ALL In For Opportunity,” aimed to bring a message of hope to our West Baltimore neighbors. Throughout the summer and leading into the start of the new school year, we conducted Outreach “Jump Outs” and hosted a closing community party with food, games, and give-aways at our home building. We also broke bread with our members at the first of many Member Circle Dinners to discuss our progress to date and provide a platform for them to voice their ideas and experiences to help inform our work moving forward. We believe that by immersing ourselves with our neighbors, we are sending
“O UR S IN G UL AR FO CUS IS TO DIS M AN TL E POVER T Y. O UR ALL IN STR ATEGY WIL L HEL P US ACHIEVE IT.”
a powerful message that CFUF believes in Baltimore and that her residents have the ability to achieve success and stability with the right supports. The start of 2019 marked the 20th anniversary of CFUF— a humbling milestone as we reflect on all that we have accomplished to date and the work that we still have yet to do. We continue to be driven to dismantle poverty and build communities of hope by removing obstacles to prosperity. Our collective voices are even stronger in advocating for policies that we believe promote family stability and economic success as well as equity and racial justice. We’re focused on creating more economic mobility options for our members and are working hard to materialize the huge body of work in our pipeline with the collaboration of our generous partners. In the pages that follow, you will find more exciting news about our progress, as well as the plans for the next 20 years of CFUF, and you will meet some of the amazing individuals who are creating a more equitable future for our communities. Thank you for being on this journey with us. Your continued support and partnership fuels the work that we do, and empowers our members to recognize their potential and realize their dreams. We’re ALL In this together.
Joseph T. Jones, Jr. Founder/President/CEO
5
1999 11,000
SQ UA R E FOOT FACIL IT Y ON DRU I D PA R K D R IVE
233
P ROGR A M GRADUATES
12
F UL L-TIME STA FF
1
ST RI V E B A LTIMOR E PROGR A M A ND M E N’S SER VICES ®
CFUF 2019 IMPACT REPORT
A HANDFUL OF CHANGE AGENTS REALIZED ONE MAN’S BIG VISION TO CREATE AN EPICENTER ADDRESSING BALTIMORE’S MOST PRESSING ISSUES
2019 A WHOLE GENERATION OF BALTIMOREANS HAVE ENGAGED, STRIVED, AND THRIVED WITH US—AND WE’RE JUST GET TING S TARTED
32,000
S QUAR E F OOT FACILIT Y O N N ORT H MONROE STREET
362
PR OGR AM GR AD UATE S
40
F U LL-TIME S TAF F
A LEADING HUMAN SERVICES STRATEGY
4 ECONOMIC SUCCESS AND FAMILY STABILITY PR OGR AMS
+
1 N ATIO N AL PR ACTITION E R S LEADERSHIP INSTITUTE
7
WITH YOUR SUPPORT 351
J OB PL ACE ME N T S
67,367
CH ILD R E N’ S LIV E S HAVE BEEN TOUCHED
4,508
F U LL-TIME J OB S H AV E B E E N S ECU R E D
30,502
MEN’S AND WOMEN’S L IVES HAVE B EEN TR A NSFOR MED
2
HOMES HAVE BEEN PURCHASED BY MEMBERS THROUGH HOMEBUYING ASSISTANCE PROGRAM
MEMBERS’ HOURLY WAGES HAVE INCREASED TO:
$12.33 AV E R AGE WAGE
$17.57
IN TRANSPORTATION INDUSTRY
$18.50
IN MANUFACTURING INDUSTRY
Data represents 1/1/2018–12/31/2018
CFUF 2019 IMPACT REPORT
OUR WORK IS POSSIBLE Economic Success Programs A COM P REHENSIVE APP ROACH TO HEL P M E M BE RS FIND, KEEP, AN D SU CCEED IN LI VI N G-WAGE JOB S
Family Stability Programs
National Services
COR E IN TE R V E N TIO N S A ND E D U CATIO N TO STR E N GTH E N B A LTIMOR E FAMILIE S
IN ITIATIV E S TO S PR E AD O U R IMPAC T AN D E XPAN D O U R R E ACH B E YO N D TH E CE N TE R ’ S D O OR S
• Baltimore Responsible Fatherhood Project
• Practitioners Leadership Institute
• Couples Advancing Together
• STRIVE Baltimore ®
• STRIVE® Future Leaders • Back To Business
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ALL IN CFUF 2019 IMPACT REPORT
For self. For family. For future.
BY COMB IN IN G E V E RY TH IN G W E H AV E L EA R NED FR OM 2 0 YE AR S O F H U MAN SE R V ICE S A ND WOR KFORCE D E V E LOPME N T PR ACTICE S, O U R S T R AT E G Y TA C K L E S T H E C Y C L E S O F INEQUITY THAT EXIST IN SO MANY PLACES. ALL In is defined by our key critical components: Continual assessment on the 10 common barriers to self-sufficiency; Progress tracking along a continuum from crisis to thriving; Empowering case managers with real-time data. We believe that this is not just a strategy for CFUF but a vision to elevate and empower fathers, families, and communities everywhere.
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ALL IN Since 1999, we have seen first hand
and economic opportunity and
to propel a person to a different
how our efforts have strengthened
advocate for policies that promote
destination. Research also showed
the communities we serve. At the
equity and racial justice. Leveraging
that a person’s journey with CFUF
Center for Urban Families, we
20 years of positive impact and
averages 3–5 years of high-level
know that this impact is the result
applied learnings, the ALL In
case management support, and
of hard work and unwavering belief
strategy targets two critical areas:
the integration of organizational
in the power and potential of all
chronic unemployment and family
touchpoints across that timeframe
people. We also know that we
instability. The approach links
yielded greater success rates.
have stayed vigilant in maintaining
individual accountability, person-
Equipped with this knowledge,
the aspects of our organization
centered case management,
our Senior Leadership Team went
that make us unique and have
and supportive networks with
offsite for three days to design the
empowered us to empower our
workforce development training,
components of the ALL In strategy
members.
education, and civic engagement.
and a business model that would
This past year, we implemented
Formalizing our approach was
our ALL In strategy — an approach
fueled by an in-depth look at how
In January, we launched a new
that we have in fact been
we’re serving and impacting our
intake process for our members
practicing for years but formalized
members. Analyzing intake and
evaluating and scoring them
across all aspects of our programs.
outcome data, we recognized
across 10 common barriers to
ALL In is CFUF’s comprehensive
that just focusing on economic
self-sufficiency, tracking their
strategy to accelerate social
self-sufficiency wasn’t enough
progress along a continuum scale
CFUF 2019 IMPACT REPORT
support the implementation plan.
from “crisis” to “thriving,” and
each of our members through
data analytics, strengthening our
reassessing their status at 6-month
our Apricot data management
partner relationships, and providing
intervals. We removed silos in
system. Using this data collection
more effective services to support
the organization, centralized our
system to benchmark a member’s
our members along a clearer
case management function, and
progression against scalable
economic mobility continuum.
conducted bootcamp training
markers allows our case managers
on the new approach along with
to see, at a glance, the specific
assessments of case manager-
barriers that are getting in the way
to-member interactions. While
of each member’s advancement
this level and intensity of case
and empowers them to intervene
management isn’t for everyone,
with targeted support informed by
it has long been a secret to our
quantitative insights.
success, and the benefits of this integration are already palpable.
While we are still in the beginning phase, we’re confident in the long-term outcomes of the ALL In strategy, and how it will help dismantle poverty and build long-term social and economic prosperity that will result in brighter
Through the implementation
futures for our members, their
of our ALL In strategy, we’re
families, and the communities in
Substantially increasing our
looking at progress indicators
which they live.
capacity as an organization has
differently and reframing how
been the introduction of real-time
we engage with our members.
access to data and case notes on
We’re amplifying our impact with
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OUR STORIES Our members are the driving force of CFUF. Their perseverance and accomplishments bring to life the impact of the Center and the support of our partners. Our goal is to equip our members with the resources that empower them to become change agents able to transform their lives, families, and communities. Every day, as a member secures full-time employment, a youth is accepted into college, and a couple stabilizes a healthy relationship and home, we are reminded of the hope and promise that lies before them.
CFUF 2019 IMPACT REPORT
DAVID ANDERSON “IT’S AMAZING HOW MANY PEOPLE ARE WILLING TO HELP YOU ONCE YOU’RE WILLING TO HELP YOURSELF.”
People who knew me before I got
I’ve now
sober didn’t think I was going to
owned
last once I finally did. I can’t blame
my own
them. My past was so messed up.
business
One of my darkest moments was
for over
when my grandson asked, “Pop
five years
Pop, when are we going to come
covering
over to your house?” I had to lie and
25–30
tell him it wasn’t ready yet, when in
homes and
fact, I was homeless. This interaction
businesses each month all over
stuck with me for a long time, and I
Maryland, including CFUF board
knew I had to get myself together.
members and staff as well as providing the pest control and
money. I visit the Center often and speak to motivate people to do life a better way. I use my story to inspire honest change.
I entered drug and alcohol
extermination services for the
Being a role model isn’t easy and
treatment 15 years ago. CFUF
CFUF building. It’s amazing how
life is still a struggle every day,
came to the program recruiting
many people are willing to help you
but now I’m not adding more
people who wanted a chance
once you’re willing to help yourself.
complications to it. When I bought
to change their lives. In 2006, I
Even recently, CFUF gave me a
my house five years ago with
completed the STRIVE® program,
desktop computer, so all I had to
the help of CFUF’s home buying
and CFUF helped me find
buy was a printer. They are always
assistance grant, the first thing
employment upon graduating.
helping me move forward—like a
my grandson did when he came
family that doesn’t give up on you.
over was run and jump on me.
After working for a pest control company for a few years, I decided
When I was in drug treatment they
to open up my own business, and
taught, “Change people, places,
CFUF was there for me again when
and things.” Once I started at
I needed them. Miss Arielle and Miss
CFUF, I finally understood what
Pitchford made me flashcards to
this meant. If you change, other
study for the specialized licensing
people will change. If you change
and certification exams, and would
what you’re doing in a place, it’s a
randomly quiz me in the hallways of
different place. You’re supposed
the Center to prepare me.
to earn things—you don’t keep fast
Laughing, I asked him why he did that and he said, “I know you got me Pop Pop.” It was a special moment because I had a house and it was finally ready for him to come over. Kids remember when you say things, and you’ve gotta keep your word.
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SANTORIO MARTIN “HOW DID I GET SO LUCKY TO BE INVOLVED IN THIS? IT’S BECAUSE OF CFUF.”
Last year I said, “I’m rebuilding a
grow within your field. Obtaining
open up all the doors for you,
way of life that a lifetime ago I
this degree will also help me with
but you’ve got to walk through
was the destruction of,” and I’m
a potential $30k raise. That ain’t
them. My story is an example of
proud to report that I’m still moving
chump change! Currently, as an
going from a knucklehead street
forward even stronger. I purchased
Assistant Superintendent, I oversee
dude to a respected businessman.
a home for my family with the help
a team of 200+ on some really
It’s possible, and trust me—if you
of CFUF’s home buying assistance
cool projects. Six months ago we
can run a block, you can run a
grant, my baby girl has been
completed the new innovation lab
business. It requires a change in
accepted into an exceptional Pre-K
in College Park—a state-of-the-
mentality and giving yourself a
program at Loyola Early Learning
art facility with 3D graphics
chance. You keep moving one foot
Center, and I’ve even been able to
and an interactive wall for data
in front of the other and when you
travel to both Mexico and Jamaica.
visualization. It blew my mind and
reach a roadblock, you reach out
I kept thinking, “How did I get so
to CFUF, your support network.
Starting this fall, I’m enrolled at the Community College
lucky to be involved in this?”
of Baltimore County to begin
It’s because of CFUF. They’ve
working towards my Associate
never given up on me even when
Degree in Construction. My
I’ve been a pain at times. Now
employer, Whiting-Turner, puts
serving as an ALL In advisor, I tell
great emphasis on continuing to
the new members that CFUF will
CFUF 2019 IMPACT REPORT
“CFUF HELPED ME BECOME THE WOMAN THAT I AM TODAY.”
KYEONIA MCIVOR to walk through CFUF’s doors, it helped me accept others and realize there is no shame in asking for help. As the saying goes, “A closed mouth never gets fed.” The team at CFUF will never steer you in the wrong direction. Miss Pitchford is like a second mother to me, and Mr. Cooper is the About six years ago, I was out of a
STRIVE , they helped me find a
grandfather that I’ve never had.
job and living at my aunt’s house
job as a medical assistant, put
He’ll always tell you the truth and
with my 3 year-old baby girl. At
me through driving school, and
calls it like it is, and while he’ll
22, I knew there was more that
helped me with the application
let you cry on his shoulder, he
I wanted out of my life. Social
for Vehicles for Change to get
won’t take back what he said. To
services would provide daycare
an affordable car. Beyond these
have these people and these free
vouchers, but I had to complete
tangible supports, they helped
resources right here in Baltimore is
a work program to access them.
me become the woman that I am
a true blessing to our communities.
I couldn’t find a program that I
today. Before STRIVE , my pride
A lot of young people in this city
wanted to attend—all of the options
was through the floor. There is a
go through social services just
were motiveless and uninspiring.
day during the course where every
to get to the next step, but CFUF
Then I saw a flyer for STRIVE®.
member has to stand up and tell
offers an opportunity for lifelong,
a personal life story to the entire
transformational change.
What CFUF has done for me
group. Listening to my peers, and
is incredible. Upon graduating
learning what it took for them
®
®
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LINDA SCRUGGS is huge, and I learned how to be more rational, to not be so quick to fly off the handle and go on the defense all the time. I graduated the program in 2013, got a job, and got married all in the same year. Talk about milestones! STRIVE® was very instrumental in
“THE STRIVE ® PROGRAM TRULY GAVE ME A SENSE OF MYSELF.”
People from all walks of life come
the positive changes in my life,
to CFUF and the Center welcomes
and I am forever grateful.
you just the same. There isn’t a single person there that I can honestly say does not enjoy what they do. You feel it the second you walk through the doors. They care deeply and are ready to help with whatever it is they can help with.
your program though—they are a lifelong support resource. When I was recently at the Center, I told Miss Pitchford how I needed a new suit for an upcoming job interview, but new suits can be
Despite having a BA degree and
expensive. She showed up the
working all of my life, I couldn’t
next day with a suit for me to
find a job after I was laid off
borrow out of her own closet.
when my company moved their headquarters to Kansas City. That’s when a friend told me about STRIVE®. The program and the people truly gave me a sense of myself. They provided guidance and taught me about things that I wasn’t even aware of. Attitude
CFUF 2019 IMPACT REPORT
CFUF doesn’t stop when you finish
I tell young people I meet about STRIVE® and the impact CFUF can have on your life. I empower them with knowledge and hope to inspire change.
I became involved with CFUF
opportunities. I’m now working
by way of the Port Covington
with two researchers on a drone
Manufacturing Bootcamp. I knew I
transport project at OpenWorks
wanted to expand my knowledge
(a maker space similar to The
base so I went straight there and
Foundery), and with a veteran-
asked, “How do I get in?” To do
owned real estate company.
so, I had to complete the STRIVE® program at CFUF. At the time, engaging in a 3-week program without pay was going to hurt, but I had to keep the bigger picture in mind. I signed up and it turned out to be one of the better decisions I’ve made for myself.
People are still reaching out asking me to work with them, and I can’t help but to think back to the day I agreed to go through STRIVE®. I credit a lot of my current success to CFUF, but they won’t let me give them too much credit. They remind me of the work that I put
I took away more from that
in myself. Most of the team at
STRIVE experience than I thought
CFUF have similar backgrounds to
I would, but I had to humble myself
us—they’ve been in our shoes. So
first. I found out about things
you can’t tell them they don’t know
that I wasn’t even aware of. My
what you’re going through. They
habits, the ways in which my past
have an authenticity that you can’t
impacted how I carried myself in
fake. Once you realize that, you
the present and, of course, my use
can either step up or step aside.
®
of what I came to learn was my “Game Face.” It’s like finally looking in the mirror and deciding not to ignore what you see. After STRIVE®, two weeks into the Manufacturing Bootcamp, I was
“IT’S LIKE FINALLY LOOKING IN THE MIRROR AND DECIDING NOT TO IGNORE WHAT YOU SEE.”
ERIC SMITH
offered a job at The Foundery as a fabricator. Soon enough, I started to take over more of the operations, education, and training, and eventually ran the workforce development program that was in partnership with CFUF. When the shop closed this past April, CFUF immediately started connecting me with other employment
19
ALL IN “JOE WAS THE ONE WHO COULD STAND IN FRONT OF THEM AND SAY, ‘DO NOT MISS THE OPPORTUNIT Y THAT IS IN FRONT OF YOU RIGHT NOW. IF YOU DO, YOU HAVE NOBODY TO BL AME BUT YOURSELF.’” is going to do the hard work for them. I love that about Joe—he’s no-nonsense. His differentiation of a person who wants to change
TIM REGAN
P R E S I D E NT + C EO, W HITING -T URNE R
their life, and build on a solid foundation of integrity, honesty, and commitment, from someone who is looking to game the system at every angle requires tough love. CFUF brings this front-end vetting
Quite a few years ago, as I was
about doing something different
with soft-skills training as part of
driving to a construction site
that lifts up Baltimore. TouchPoint
their ALL In strategy. They show
listening to NPR, they were doing a
was born from the idea of creating
their members that this is the world
feature on CFUF interviewing Joe
a place within local neighborhoods
you were in and this is the world
Jones. I thought, “Who is this guy? I
that nurtures collaboration among
that you’re heading towards. We’ve
need to meet him,” and put it in the
resources that enable individuals
adopted many of these techniques
back of my mind.
and communities to thrive.
at TouchPoint Baltimore. Recently,
Once Joe and I finally met years
CFUF and Joe were a natural
later, we shared our life stories and
fit as non-profit partners with
Joe said, “I don’t know why we
TouchPoint Baltimore filling our
met, but I’m pretty sure I’m going
fatherhood piece. Very quickly,
to find out.” The game-changer
after a person is brought into
happened three years ago when I
Joe’s sphere of influence, there’s
co-founded TouchPoint Baltimore
a responsibility required of them.
with Calvin Butler of BGE. Calvin
He lets them know that help and
and I had been thinking for years
opportunity are there, but no one
CFUF 2019 IMPACT REPORT
in our Skills for Success program, that matches up a group of 8th grade boys with mentors, Joe was the one who could stand in front of them and say, “Do not miss the opportunity that is in front of you right now. If you do, you have nobody to blame but yourself.”
TOM GEDDES C EO, P L ANK IND U S TRIES “THE SYNERGY FROM THE MANUFACTURING BOOTCAMP EXEMPLIFIES THE IMPACT THE CORPORATE AND NON-PROFIT WORLDS CAN GENERATE THROUGH ACTIVE COLLABORATION.”
I’ve known Joe for several years
Our professional partnership
and have long admired the
with CFUF formalized with the
beacon of hope and opportunity
Port Covington Manufacturing
the Center for Urban Families is
Bootcamp. This pilot program
for our Baltimore communities.
afforded us the opportunity to
CFUF tackles the seemingly
explore the needs of providing
insurmountable challenges
marketable hard skills to a cohort
faced by some of our urban
of young men navigating different
neighborhoods, and the success
challenges, and dovetailed very
of many of the folks served by
effectively with CFUF’s soft skills
the Center is the reason why
preparation. As one example of a
we find ourselves in partnership
tangible outcome, the installation
with them. Plank Industries has
of the whiskey barrel head wall
been a proud supporter of CFUF’s
on the second floor of Rye Street
work in human services and
Tavern was completed by a
workforce development and it is
CFUF cohort. The synergy from
our pleasure to donate another
the Manufacturing Bootcamp
$300,000 to help fund the
experience exemplifies the impact
continuation of their efforts.
the corporate and non-profit worlds can generate through active collaboration. We’re excited to see how our continued partnership with CFUF in workforce development evolves as Port Covington comes to life.
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“CFUF’S ALL IN STRATEGY PUSHES ECONOMIC AND SOCIAL IMPACT EFFORTS TO THE NEXT LEVEL THROUGH RESOURCE SHARING AND STRONG PARTNER AFFILIATIONS.”
MICHAEL THOMAS VP, WORKFORCE DEVELOPMENT AND CONTINUING EDUCATION, BALTIMORE CITY COMMUNITY COLLEGE Baltimore City Community College
BCCC has been a CFUF partner
the traditional training programs,
and the Center for Urban Families
on the continuing education
to highlight the strengths of both
share a common goal: meet folks
side for many years, referring
our organizations and bring more
where they are and get them
students into CFUF’s workforce
viable results for the members and
where they need to be. An attribute
programs, and as an academic
our communities.
of our success in helping people
resource for members in return.
reach their dreams and aspirations
Our range is from providing
is enrolling them in their areas
basic high school classes and
of interest. We put them on a
diploma exam preparation to
pathway to success by focusing
certification and job placement.
more on their goals and how we
We’ve intentionally structured
can help get them there—it’s a very
our partnership with CFUF to be
humanized and holistic approach.
much more comprehensive in our program offerings and wraparound services, as opposed to simply
CFUF 2019 IMPACT REPORT
CFUF’s implementation of their ALL In strategy pushes these efforts to the next level. It is an opportunity to increase economic and social impact by opening the door for more folks to enter the workforce through resource sharing and strong partner affiliations.
FAMILY STABILITY CFUF’s Family Stability programs are designed to engage parenting couples, blended families, single mothers and fathers, and other adult care givers to build strong families and healthy communities for themselves and their children. We understand the power of healthy relationships, and we provide experiential learning opportunities for whole families. This includes creating space for parents and children to participate in age-appropriate reading activities to stimulate and build vocabulary and language skills and providing access to safe and affordable childcare and reliable transportation. At a systemic level, CFUF’s policy agenda focuses on family preservation, criminal justice and child support reform, and expansion of the Earned Income Tax Credit for childless workers/ noncustodial fathers. With reform in these areas, we can increase opportunity for our families. Details of our two family stability programs are included on the following page.
KEY S UPPO RT ING PART NE RS
U. S. Department of Health and Human Services
Administration for Children and Families
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Baltimore Responsible Fatherhood Project
Couples Advancing Together Couples Advancing Together (CAT) is a cohort based model that provides
The Baltimore Responsible
family-focused services for couples
Fatherhood Project (BRFP) helps
with children to move towards
fathers build parenting skills, manage
family stability. Through the CAT
the relationships with the mothers of
relationship education curriculum,
their children, secure employment
parenting couples participate in
and manage any child support
lives of the couples and their families.
topical workshops to develop
obligations. Fathers are supported to
However, through formal evaluations,
communication, compromise
overcome issues with child support
feedback from families, and a desire
and negotiation skills designed to
and employment while focusing on
to impact more families, we decided
strengthen relationships. Couples
the skills they need to become better
to engage a cross-section of new
also receive long-term, family goal-
parents by fulfilling the financial
partners to establish a city-wide
centered case management. CAT
and emotional responsibilities of
ecosystem designed to have a
worked with 60 couples and their
fatherhood. Through workshops,
more systemic impact. To realize
children last year.
this systemic impact, we reviewed
case management, and opportunities to connect with their children,
In 2019, we paused on operating
fathers learn how to best support
CAT to redesign the program. In
their children in the long-term. BRFP
operation since 2009, we knew that
worked with 316 members in 2019.
we were making a difference in the
CAT’s theory of change, program design, data, and lessons learned, as well as reinforced best practices through research, interviews with subject matter experts, and feedback from our members. We developed 10 recommendations to strengthen CAT to better our community, which include broadening partnerships with early childhood centers; upgrading the curriculum to include person-centered case management and responsible fatherhood; incorporating power perceptions, financial knowledge, social capital and wellbeing, and college preparation; and conducting advocacy around child support and early childhood care access.
CFUF 2019 IMPACT REPORT
FINANCIAL SNAPSHOT STAT E M E NT OF FINA NCIA L PO S ITIO N 2018
2017
ASSETS Cash and Cash Equivalents
$
1,329,920
$
1,411,567
Grants and Contributions Receivable, Net
673,357
563,770
Pledges Receivable, Net
903,292
1,055,663
Prepaid Expenses and Other Assets Property and Equipment, Net Total Assets
56,592
69,497
4,244,902
4,375,858
$
7,208,063
$
7,476,355
$
567,409
$
497,251
LIABILITIES AND NET ASSETS Liabilities Accounts Payable and Accrued Expenses Other Payables
202,139
225,000
Total Liabilities
769,548
722,251
4,983,694
5,279,849
1,454,821
1,474,255
Net Assets Without Donor Restrictions With Donor Restrictions Total Net Assets
6,438,515
Total Liabilities and Net Assets
TOTA L R EVENUE
30% 35% 35%
$
7,208,063
6,754,104 $
7,476,355
TOTAL E XPE N S E
69% 31%
Government Contracts
Program Services
Grants
Support Services
Contributions
25
Financial Snapshot STAT E M E NT OF ACTIVITIES 2018
2017
CHANGES IN UNRESTRICTED NET ASSETS Revenue and Support Government Grants
$
1,254,492
$
1,564,522
Grants
1,469,909
1,555,223
Contributions and Special Events
1,473,359
1,070,432
(1,007)
249
4,196,753
4,190,426
Investment Income Total Revenue Net Assets Released from Restrictions Total Revenue and Support
837,271
1,733,356
5,034,024
5,923,782
1,063,704
1,225,447
Operating Expenses Program Services: Workforce Development Training and Technical Assistance Responsible Fatherhood Families Client and Alumni Services
346,430
182,552
1,181,240
1,422,156
571,388
631,617
508,039
804,895
3,670,801
4,266,667
Management and General
687,293
829,692
Research and Evaluation
277,783
181,864
694,302
560,086
Total Support Services
1,659,378
1,571,642
Total Expenses
5,330,179
5,838,309
Change in Net Assets Without Donor Restrictions
(296,155)
85,473
817,837
1,639,937
(837,271)
(1,733,356)
Total Program Services Support Services:
Development and Special Events
CHANGES IN NET ASSETS WITH DONOR RESTRICTIONS Grants Satisfaction of Restrictions Change in Net Assets With Donor Restrictions
(19,434)
(93,419)
Changes in Net Assets
(315,589)
(7,946)
Net Assets, Beginning of Year
6,754,104
6,762,050
Net Assets, End of Year
CFUF 2019 IMPACT REPORT
$
6,438,515
$
6,754,104
IT TAKES A VILLAGE Twenty years of impact has been fueled by a group of leaders who have been ALL In with our members, our team, and our mission. A collection of dynamic individuals with infinite patience, quiet steadfastness, and an unwavering belief in the potential of all people. They have been, and continue to be, the embodiment of everything CFUF stands for every day.
27
CFUF BO ARD ME MBE R
BEN SEIGEL BALT IMO RE O PPO RT UNIT Y ZO NE S CO O RDINATO R, BALT IMO RE DE VE LO PME NT CO RPO RAT IO N
“A L L I N H A S T HE POT EN T I A L TO C REAT E A MAJ OR PA R A D I G M S H I FT W I TH I N T HE FIE L D. ”
It’s impressive to take a step back
differently. Empowered with
and look at the impact of CFUF.
20 years of case management
The organization has played
research, CFUF has crafted a
a significant role in defining
unique strategy that looks at
responsible fatherhood as a
a person across a set of 10
carved-out field within human
dimensions over a longer period
services. For a local organization
of time to more accurately track
to have that big of a national
how their association with CFUF’s
impact building awareness around
services affects their economic
a specific group of individuals,
mobility continuum. While there’s
and also having a major impact
risk to it, as this isn’t the typical
on policy at the federal and state
way funders and government
Joe and I met on the workforce
levels informed by insights coming
agencies look at this area of work,
development circuit of national
out of the Center, is a testament to
we’re confident in the strategy’s
experts and practitioners. While
the hub of innovation and thought
long-term success based on the
I was Senior Advisor to the U.S.
leadership that CFUF is. And that’s
data we’re able to access and the
Labor Secretary during the Obama
just the start of our impact.
experience we’re able to apply.
administration, we held an event on reentry strategies where we
The implementation of the ALL In
highlighted CFUF’s unique human
model this year has the potential
services model. I’ve always had a
to create a major paradigm shift
commitment to Baltimore, being
within the field. CFUF is taking
born here and growing up in the
a bold step in reframing how
area, and I was honored to become
we engage with members and
a Board Member and Chair of the
how we measure their success
Program Quality Committee at CFUF.
by looking at progress indicators
CFUF 2019 IMPACT REPORT
C FU F BOARD M EM BER
ALICIA WILSON V P, ECONOM IC D E V ELOP M ENT, JOHNS HOP KINS U N I V ER S IT Y A ND JOHNS HOP KINS H E ALTH S Y S TEM S
After meeting Joe on a
CFUF’s achievement in reaching
community engagement and
20 years of impact is a testament
impact panel, we knew we needed
to the Center being audaciously
to find a way to collaborate.
committed to its name. They
Soon after, our organizations
have successfully proven utilizing
partnered on the Port Covington
the family unit as a catalyst to
Manufacturing Bootcamp. I had
drive change in neighborhoods,
the great opportunity to see the
homes, communities, and cities.
pilot program from two different
This approach, coupled with
angles: as a CFUF board member
a nimbleness that enable the
and on the ground-level with the
organization to be responsive and
cohort enrolled in the bootcamp.
adaptive, has positioned CFUF at
It was profound to experience these young individuals transformational journeys and selfactualization of their dreams, to help create pathways to financial mobility, and facilitate the removal of barriers for a group of people who are not well-resourced or
the forefront of change in both Baltimore and on a national level. Now, with the implementation of the ALL In strategy, the Center is positioned to redefine the human services field and provide a much deeper level of intervention than we’ve been able to do before.
connected on their own.
“R EACHIN G 20 YEAR S O F IM PACT IS A TES TAM ENT TO CFUF BEIN G AUDACIO US LY CO M M IT TED TO ITS N AM E.”
29
C FU F BOARD M EM BER
CHIP WENDLER HEA D OF GLOBA L CONS U LTA NT RELATIONS, T. R OW E P RIC E
“IT’S AN INCREDIBLY EXCITING TIME TO BE PART OF CFUF.”
The challenges that many urban
success stories are a testament to
national discussion about how best
communities face—family instability,
CFUF as an organization, to Joe as
to help urban families achieve their
poor education levels, limited
a leader, and to the tenacity and
full potential.
employment opportunities, violence,
passion of the entire CFUF team.
crime, and inadequate access to
The ALL In strategy reflects the
2019 has been an exciting year
past 20 years of experience,
with two major milestones: CFUF’s
impact, and best practices that
20th anniversary and the roll-
CFUF brings to the table. ALL In
out of our ALL In strategy. I think
combines a comprehensive service
witnessed countless mini-miracles
it’s important to reflect on the
portfolio with a data-informed
where, despite the odds, we have
fact that many non-profits never
case management system to
been able to reconnect fathers with
survive to serve the community
deliver more targeted services
their children and help parents regain
for 20 years, let alone serve the
and increased impact over longer,
their self-respect and self-confidence
community with the consistency
sustained engagement periods. It’s
allowing them to achieve self-
of a strong leader, leadership team,
an incredibly exciting time to be part
sufficiency through employment. We
diverse board, and audited financial
of the CFUF family.
have even been able to help some
statements. Moreover, CFUF has
of our members become home and
a positive history of impacting
business owners, outright. These
both the local community and the
transportation—can be daunting at times. That said, during my 15 years as a CFUF board member, I have
CFUF 2019 IMPACT REPORT
Working at CFUF for the past 12
refresh of our lobby and other
years, I have seen the Center
shared spaces in the facility. We
evolve and change a great deal.
are deeply committed to using
Adopting the ALL In model is a
our resources to support the
committed effort among all the
entire life-changing experiences
people who work here, even the
we offer here at CFUF. In 2018,
operations staff who are often
we utilized a grant from the
working behind the scenes. I live
Maryland Energy Administration
by the quote, “The highest human
and Healthy Neighborhoods to
act is to inspire,” and that’s exactly
retrofit the building for energy
what CFUF does.
efficiencies, which will provide
In other places, the physical space might be just taken for granted, but here, ALL In is also a part of the immersive caring environment. In addition to programmatic changes that have taken place this year, the ALL In
“ THE HIG HEST HUM AN ACT IS TO IN SPIR E.”
us with upwards of $34,000 in utility savings that can then be repurposed annually to serve our members, programs, and overall operating functions. This is just one example of how ALL In brings the CFUF experience full circle.
model is also manifested in the
ARIELLE FORREST
O P E RATIONS M A NAGER, C FUF
31
2019 has been a big year for CFUF.
services to our members, and the
over the next 20 years of CFUF, I
It marks our 20th Anniversary and
impact we’re having. With ALL
believe there is a great opportunity
20 years of service to Baltimore
In, we’re identifying and tracking
for us to work with our members
and its communities. The indicators
10 common barriers to self-
on building their social capital—
of our impact are seen in the
sufficiency, assigning a score to
their relationships with others that
number of children growing up in
each, and tracking our members’
yield productive benefits. CFUF
stable families, members gaining
progress to move their scores
is an expert at building human
employment or owning their own
along a continuum from “crisis” to
and financial capital, whether by
small business, and becoming
“thriving.” Using the Apricot case
facilitating education and training,
homeowners. Our growth as an
management system, our case
employment, or home ownership.
organization—from one program
management team has real-time
We must be focused on helping
in 1999 to today’s many programs
access to data and case notes
members enhance their social
with singular focus on dismantling
on each of our members. Case
networks as a key component in
poverty—is fueled by the
managers can see, at a glance, the
their long-term stability. I envision
momentous step we took this past
specific barriers that are getting
the Center becoming a hub of
January by formally implementing
in the way of each member’s
activity, every evening, as our
our ALL In strategy.
progress, and are empowered to
members connect with each other
use these data to support them on
and build supportive networks
their journey out of poverty.
based on trust and a shared desire
My focus has always been on ensuring that CFUF is a datadriven organization, one that uses
Equally important as our
metrics and data-driven decisions
quantitative capacity is our
to inform how we’re delivering
qualitative impact. Looking out
to achieve family stability and economic success, together.
BRIAN LYGHT CHIE F O PE RAT ING O FFICE R, CFUF
“O UR G ROW TH IS FUEL ED BY THE M O M EN TO US S T E P WE TO O K O F FO R M AL LY IM PL EM EN TIN G O UR AL L IN STR ATEGY.”
CFUF 2019 IMPACT REPORT
TONY CHO DWYER
E M P LOYMENT S P EC IA LIS T, CFUF
“ T H E CO N S I D ER ATI O N O F M ULTIPL E S TAK EHO L DER S’ PE RS PEC TI V ES I S PA R T OF BEIN G ALL IN .”
There is a dynamic trait that’s
through many unique lenses—as a
I don’t believe it will ever get old
required to work in human
member, employer, case manager,
bearing witness to the profound
services, as you wear many hats.
and employment specialist. The
impact that employment can
My primary role is to ensure
consideration of each of these
provide to individuals and their
strong employer partnerships
stakeholders’ perspectives is part of
families. I’m grateful to be able
across various industries with
being ALL In.
to help our members achieve
CFUF, in order to create a bridge
economic stability, and with
for our members to employment
ALL In has done great things for
our employer partnerships, help
with sustainable wages. These
the spirit of our teamwork. Being
promote an increased stability to
partnerships are a critical leg
part of someone’s transformation
our communities.
in our members’ journeys, and
involves close collaboration among
considering the complexities
teammates, and we must all have
that often accompany our line
a pulse on our members’ needs as
of work, successfully establishing
we’re often anticipating them even
them requires you to view it
before they know they need it.
33
Thank you to our partners and supporters for always being ALL In Your generosity means the world to us. We could not do this without you.
KEY EMPLOYE R PART NE RS:
CFUF 2019 IMPACT REPORT
K EY COM M UNIT Y, AGE NCY, AND GOVE RNME NT PART NE RS:
35
CFUF Board of Directors OF F I C E RS
D IR ECTOR S
Henry D. Kahn, Esq.
Daman C. Blakeney
Chairman Partner – Hogan Lovells US LLP
Managing Director/Senior Portfolio Manager – Brown Capital Management
Joseph T. Jones, Jr.
Nancy Brennan
Founder, President & CEO Center for Urban Families
Development Consultant
David L. Warnock Partner – Camden Partners
Chair, Governance Committee Counsel – Saul Ewing Arnstein & Lehr
Vice President, Head of Global Consultant Relations – T. Rowe Price Associates, Inc.
Alicia Wilson, Esq. Peter Bowe
Swata Gandhi, Esq.
William (Chip) F. Wendler, II
Founder – The Peter Bowe and Barbara Stewart Foundation
Vice President for Economic Development – Johns Hopkins University and Johns Hopkins Health System
Ronae Brock Chris Rockey Chair, Development Committee SVP, Territory Executive, National Expansion Markets Community Development Banking PNC Bank
Ben Seigel Chair, Program Quality Committee Baltimore Opportunity Zones Coordinator – Baltimore Development Corporation
Interim Chief Operating Officer – Baltimore Urban Leadership Foundations (t/a The Door)
E ME R ITU S James R. Calvin, Ph.D.
Kenneth Jones, II Vice President and Chief Financial Officer – John D. and Catherine T. MacArthur Foundation
Professor of Practice – The Johns Hopkins Carey Business School
Guy E. Flynn, Esq. Partner – DLA Piper US LLP
John G. McLean, Jr. Finance Professional
Jamie McDonald Founder – Generosity, Inc.
Scott Soffen, CFA, CAIA
Vernā Myers
Chair, Finance & Audit Committee Senior Investment Officer – American Trading & Production Company
Vice President Inclusion Strategy – Netflix
Terry Owens
Bill Norris
Director of Communications – District of Columbia Department of Transportation
Senior Manager – RSMUS LLP (Finance & Audit Committee Member)
Scott Sherman Rodney Oddoye Senior Vice President of Governmental and External Affairs – Baltimore Electric & Gas (BGE)
Retired, Vice President of Strategic Initiatives – T. Rowe Price
Robin Williams Wood Community Leader
Brandon Scott President – Baltimore City Council
Patrick Sissman Principal – Redwood Capital Investments
CFUF 2019 IMPACT REPORT
CFUF Team E XECU T I VE LE ADE RSHIP Joseph T. Jones, Jr. Founder, President & CEO
Brian S. Lyght Chief Operating Officer
Nicole Jordan Manager of Special Projects & Executive Support
SE N I OR L EA D ER SHIP
Cayla Moore
F IN AN CE
ALL In Case Manager
Edward Pitchford ALL In Case Manager
Kamesha Stokes ALL In Case Manager
Bobbi Lewis Associate Accountant
Mary Stewart Grants Accountant
Timothy Tillman ALL In Case Manager
Eddie White
H U MAN R E S OU R CES
ALL In Case Manager
Jasmine Roberts
Lavatte David
Human Resources Coordinator
STRIVE® Trainer
Russell Drake Marilyn Aklin, D.P.A. Director of Development
STRIVE® Trainer
Tony Cho Dwyer
Wendy Blackwell
Employment Specialist
Director of Practitioners Leadership Institute
Michael Williams
Erik Devereux, Ph.D. Interim Director of Research and Evaluation
Bryant Jeffers, CPA
Employment Specialist
Wayne Cooper Intake & Retention Specialist
Shirome Owens
Director of Finance & Administration
Outreach Coordinator
Catherine Pitchford
Tyler Yutzy
Director of Programs
Intake & Retention Specialist
OPE R ATIO N S Arielle Forrest Operations Manager
Lloyd Wright Facilities Manager
Wanda Liggins Operations Specialist
Helena Wise First Impressions Specialist
Gregory Smith Security Coordinator
Gena Johnson ALL In Coordinator
A LL I N P ROG R A MS:
AL L IN PR O GR AMS:
FA M I LY S TAB I L I T Y & ECO N O M I C S U CC E S S
D EVE LOPME N T
P RACT IT IO NER’ S L EADERSHIP INST IT UT E (PLI)
Terrence Allen
Catherine Miller
Shawn Burnett
Grants Compliance Manager
PLI Academy Specialist
Senior Manger of Workforce & Trainings
Vernon Wallace Manager of Baltimore Responsible Fatherhood
Kate Wolfson, Esq. Manager of Program Coordination
Cassandra Sullivan Grants Manager
R E SE AR CH & E VALUATIO N
Jerel Fitzgerald
Vacant
ALL In Case Manager
Data Analysis & Performance Manager
Vacant Data Specialist
37
Together, we can do so much more. Our goal is to provide each and every single person who comes through our doors with equal opportunity to transform their lives. You too can ignite change, dismantle poverty, and empower our members to recognize their potential and realize their dreams.
V ISIT U S.
CO N TR IB U TE .
Stop by our state-of-the-art facility
Your financial support enables
to see our programs, members,
us to have the impact that we make
and teammates in action.
in the lives of our members and their families.
VOLU N TE E R . We’re always looking for inspiring volunteers to work
BECOME A COMMUNITY & CORPORATE PARTNER.
directly with our members and
We’ll work with you to figure out the
to support our operations.
best opportunity for your group.
F O LLOW U S. @centerforurbanfamilies
For more ways to get involved, email maklin@cfuf.org or call 410.246.1415
39
C EN T ER FOR URBA N FA M ILIE S (C FUF) 2 2 0 1 N ORT H M ON ROE S T RE E T B A LT IM ORE , M A RY L A N D 21217 T E L: 410.367.5691 WEB S IT E : W W W.C FUF.ORG S OC I A L : @ C E N T E RFORURBA N FA M ILIE S