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YOUSUF AL JABER PROFESSIONAL PROFILE+RESUME+BUSINESS PORTFOLIO

+974 5500 4944 | y@mydaar.com

YOUSUF AL JABER RESUME PROFILE Name : YOUSUF AL JABER Date of Birth : September 23, 1981 Nationality : Qatari Phone : +974 5500 4944 Email : y@mydaar.com

CORE COMPETENCIES • • • • • • • • • •

Strategic Planning Revenue Generation Ability to Communicate Motivating Others Financial control Developing Others Performance Enhancement Project Management Policy & Procedure Development Quality Assurance

LANGUAGES ARABIC ENGLISH

PROFESSIONAL EXPERIENCE February 2005- Present

DOLPHIN ENERGY

Information Technology Director ACHIEVEMENTS • Optimized the overall IT budget by 15% from 2015 until 2017 and was able to introduce more than 10 IT services to the company at the same time.

• Was able to unite the IT strategy and services across Dolphin’s Qatar and UAE and smoothly managed the IT operations between the two countries during the geo political crisis.

• Introduced shared services, outsourcing and cloud services to the IT division which resulted in higher efficiency and cost optimization.

• The overall end user satisfaction percentage based on the division’s KPIs increased to 85% in 2018 and a new plan was made to do better in 2019.

• Managed more than 20 Digital Transformation projects in a yearly basis and was able to complete most of them on time and within budget.

BRIEF RESPONSIBILITIES • Playing a big role in the company’s digital transformation program.

The aim of the program is to reduce risk, automating the manual processes, optimizing the company’s overall cost and improving business efficiency.

• Setting short, medium and long term goals to align with the business needs and then managing & enhancing the performance to achieve these goals.

• Ensuring a cultural change and mindset shift through a solid Management of Change Program (communication, e-learning, mentoring, training).

• Overseeing systems development and enhancement and the integration of new systems with existing systems.

• Maintaining a highly skilled digital-ready and multi-disciplinary workforce “ including Nationals” (information security, information technology, automation).

• Making sure that the business continuity management framework is developed and tested.

• Member of the highest tender committee authority which is between QP and Dolphin.

+974 5500 4944 | y@mydaar.com

May 2013 - Present

SERVICO (Facilities Management)

Company Owner

TRAININGS

BRIEF RESPONSIBILITIES • Developing the vision, mission and the strategy of the company.

• Developing measures like KPIs to align with the company’s strategy.

• Developing quality and safety culture by Implementing governance frameworks ( ISO 2009 & ISO 18001 certified ).

• Making sure of providing high quality of services by having SLAs and other tools.

June 2016 - Present • • • • • • • • • • • • •

trategy & leadership – S Harvard University The corporate context & leading to a business unit – Harvard University High performance teams Cambridge University Managing projects Interviewing skills Effective budgeting & cost control Managing Conflicts Management skills & techniques for engineers Leading with emotional intelligence Problem solving & decision making Communication & interpersonal effectiveness Presentation skills Management of major emergencies

APPLAB (Online Platforms Development)

Company Owner

BRIEF RESPONSIBILITIES • Developing the vision, mission and the strategy of the company.

• Looking for new revenue streams.

• Making sure that the governance measures are in place.

• Monitoring the overall company’s performance and growth.

February 2016 - Present

CENTURY21 (Real Estate Services)

Company Owner & CEO

BRIEF RESPONSIBILITIES • Developing the vision, mission and the strategy of the company along with the board members.

• Making sure that the company is moving towards its vision.

• Leading the development of the company.

EDUCATION September 2018 - May 2019 MASTER’S IN LEADERSHIP, PUBLIC POLICY AND INNOVATION Georgetown University January 2014 - 2015 RISING LEADERS PROGRAM Qatar Leadership Centre

PROFESSIONAL ASSOCIATIONS

BOARD MEMBER Information Technology Center

April 2009 - April 2010 FIRST LINE MANAGEMENT Institute of Leadership and Management (CONA) April 2002 - June 2004 (FIRST CLASS HONORS) BACHELOR DEGREE IN COMPUTER ENGINEERING University of Portsmouth - UK September 2000 - June 2002 ELECTRONICS AND COMPUTER ENGINEERING (FIRST YEAR) University of Leeds - UK

+974 5500 4944 | y@mydaar.com

BUSINESS PORTFOLIO

SUCCESS STORIES E a c h of t he se busin esses had its ow n un i q u e c h a l l en g es th a t tes ted my a b i l i ty to be r e s ilie nt a nd innovative in o rder to get th em i n to th e s u c c es s th a t th ey a r e to d ay.

T h e f ollowing sectio n show s each co m p a ny ’ s m i l es to n es : C E N T URY 2 1 QATA R - Gro w in g a Prop er ty Va l u a ti o n Co m p a ny to a f u l l en d to en d R e a l E s ta te S e r vice s Provider, now having wi d e ra n g e o f c o n s u l ta n c y s er v i c es a p p r oved by m o s t ba nk s APPL AB - From a small team of 3 devel o p er s to n o w a f u l l c a p a c i ty tea m o f 1 9 d eve l ope rs doin g sizeable pro jects for b o th p u b l i c a n d g over n m en t s ec to r s i n Qa ta r.

S ERVICO - Starting out with only 10 employees and scaling it up to over 500 in a span of 5 years.

+974 5500 4944 | y@mydaar.com

Century 21 is a well known global real estate company. I joined as a partner and CEO in 2016 with only one service being offered. Now we have expanded our services to cover the full range from Valuation, Consultancy, Leasing & Property Management. Managing over 1,200 residential and commercial units, leasing over 50,000 square meters of properties and with valuers approved by majority of the banks here in Qatar.

The company wa s incurring losses in 2016. But in 2018 we started making profit. We had a humble beginning of only 4 employees and now we have 23 employees and we are continually growing along with our client list.

CLIENT HIGHLIGHTS

UNIQUE MARKETING STRATEGY

+974 5500 4944 | y@mydaar.com

We started the company with 3 developers and now we have 19 in our Doha and India office.

We were profitable from the first year and the revenue in the second year was about five million QAR. Most of our clients are from the government sector like Ministry of Commerce and Industry, Ministry of Defense, Ministry of culture & Sports, Silatech as well as private sector.

CLIENT HIGHLIGHTS

+974 5500 4944 | y@mydaar.com

Started the company in 2015 with only 10 employees but we were able to steadily grow it to its current size of over 500 employees. In the next three years we are slated to reach around 2,000 manpower strong with its own labor camps and facilities to be used by our staff.

The first labor camp project is under construction.

We have over 50+ clients such as Q-Mall, AlMana Partners, St. Regis and Retaj.

We originally opened our doors as a housekeeping company and since that time we introduced many services such as FM, Maintenance, Cleaning, Hospitality and PEST control.

CLIENT HIGHLIGHTS

+974 5500 4944 | y@mydaar.com

YOUSUF AL JABER + 9 7 4 5500 4944 y @ mydaar.co m