B2B CRM SOFTWARE
. Experience seamless communication, elevate customer interactions, and optimize your sales processes with our comprehensive solutions designed to empower your business and drive growth
DOES YOUR ORGANIZATION KNOW HOW MANY DEALS THEY LOST BY NOT MAINTAINING A PROPER INTERACTION HISTORY RECORD, OR HOW MANY PROSPECTS WERE JUST FORGOTTEN ABOUT, AND NOT FOLLOWED UP?
Every B2B business goes through different stages of its lifecycle.With the best products and services, your business enters a rapid growth phase, and you are looking forward to capturing the potential market.When you start small it is easier to manage every customer-facing process like Contact information, activity, Campaign, communication, Leads, Opportunities in an excel sheet. But as you grow, your sales team size increases, with that increase the customer base, the follow up on activities and timely communication become key for closure which is a huge bottleneck when a company manages its customer-facing processes on an excel sheet.
THE PROBLEM WITH YOUR SALES & MARKETING
The traditional ways of managing B2B sales processes like spreadsheets or email system is not the right B2B CRM Management strategy to acquire retain and grow customer base.
Some might think using Excel spreadsheets or Outlook is just fine to help run their sales and marketing operations, but they are not aware of the business they are leaving on the table from not properly automating the sales processes.
B2B CRM Software Small Medium Businesses are designed as “one size fits all,” These flawed approaches don’t accommodate unique customer relationship management/CRM needs and processes that are a natural part of every business. And, in turn, they’ve led to low user adoption rates and failed implementations
OUR APPROACHBEYOND CRM MANAGEMENT
For B2B CRM Software to achieve its full benefits it is important to understand that every organization is different with its unique sales process. The B2B CRM software needs to be customized as per the processes. Our B2B CRM software applications are based on a detailed understanding of the unique needs of SMBs.
We understand, i n today’s competitive environment, the B2B sales process should be aligned with the target market/vertical, what activities are required to move the prospect through the pipeline, and how can you manage the process in a systematic manner with the help of CRM software.We understand processes and accordingly suggest the best solution customized to requirements.
Sales Marketing
What is CRM?
Customer relationship management (CRM)is a technology for managing all your company’s relationships and interactions with customers and potential customers. The goal is simple: Improve business relationships. A CRM system helps companies stay connected to customers, streamline processes, and improve profitability. When people talk about CRM, they usually refer to a CRM system or platform, a tool that helps with content management sales management, productivity, and more. CRM software helps you focus on your organisation’s relationships with individual people — including customers, service users, colleagues, or suppliers — throughout your lifecycle with them, including finding new customers, winning their business, and providing support and additional services throughout the relationship. With a CRM solution, the sales and marketing team can track and follow a customer’s interaction journey with your business. This can enhance the customer journey and experience by refining each customer touchpoint.
B2B CRM SOFTWARE
MANAGEMENT - FEATURES
B2B Contact Management System
Maintain all contact information in a single view - contact details, Phone, Address, Status, etc
B2B Activity Management System
Schedule activities based on your sales scripts: calls, meetings, mailing, and quotations
B2B Lead Management System
A systematic process to seamlessly convert prospects into leads, managing leads with timely communication, proposals, demos, and other activities till the closure of the lead
B2B Opportunity Management System
Features & - Benefits
B2B CRM SOFTWARE
MANAGEMENT - BENEFITS
Oversee all interactions between prospective customers, leads, and sales teams
Increase productivity, improve quality, easier accounting than ever before
The salesperson can manage their sales orders, have a clear view of their progress, and make sure they meet their monthly targets.
B2B CRM Software ManagementFeatures
CONTACT US : Address : 4388 buchanan street, burnaby bc, canada Email : info@centralized.ca Phone No : +16475513345
