Ec mag sep oct 14

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engage customer ISSUE SIXTEEN I SEPTEMBER 2014

DAVID NICHOLS HOW ENGAGING EMPLOYEES AND CUSTOMERS PAYS DIVIDENDS AT ENDSLEIGH BATTLE OF THE BRANDS: FIRST DIRECT VS WELLS FARGO BIG INTERVIEW: VOLKSWAGEN’S ROAD TO CUSTOMER SERVICE EXCELLENCE

CUSTOMER ENGAGEMENT SUMMIT: 28 NOVEMBER, VICTORIA PLAZA, LONDON

DON’T MISS THE TOP EVENT OF THE YEAR www.engagecustomer.com @engagecustomer

EMPLOYEE ENGAGEMENT ISSUE


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