A very warm welcome to our seventh flagship Customer Engagement Summit, a seminal event firmly established as Europe’s premier and most highly regarded customer and employee engagement conference, and which this year is being held for the first time over two days.
The Summit has gained an enviable reputation for delivering leading edge world
class case-study led content in a business-like yet informal atmosphere which is
highly conducive to delegate, speaker and sponsor networking. Our CPD
accredited Summit is also recognised for its educational value. It’s a place both
to learn and do business.
The overarching theme of this year’s Summit is ‘The Human face of
Engagement: Why People Come First’, as against a backcloth of continuing
advances in technology and the new business models that are being spawned,
the recognition that it is people who really matter, the ‘human touch’ if you will,
comes to the fore.
