International Education Department New Student HANDBOOK 2022 - 2023
WorldVIU New Student Handbook 3 Contents Pages Topics 4 - 9 Getting Settled Student Housing Options & Off-Campus Housing Student ID 10 - 17 Getting Connected Apps to CampusActivitiesDownload&Events&Outdoor Recreation Adjustment & Culture Shock Student Life 18 - 25 Staying Safe & Healthy Safety@VIU App Top 10 Safety Tips Medical Insurance & Staying Healthy 26 - 31 Study, Work & Travel Working & Volunteering Work Permits, Visas & Study Permits 32 - 39 Student Success International Academic Support Library Resources VIU Basics & Advising Services 40 - 47 Daily Living Peer ImportantGroceryLivingCultureAffordableHelpersActivities&ReligioninCanadaShoppingPhoneNumbers
SettledGetting
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WorldVIU New Student Handbook Housing Options Type Features Rent & Information StudentOnVIUCampus Residences Convenient location Social atmosphere Access to Residence Life events FirstYearPriorityapplies Terms and conditions may apply Ranges from: $2400 to $3950 for one semester and from $4400 to $8100 for two semesters plus application fee & refundable damage deposit. More details at link below. residences.viu.ca Offwithaffiliated(private/notHousingCampusVIU) Choice of living independently or with roommates Choice of location & price Opportunity to review rental listings and get educated Reminder: Know your rights before signing agreements and making payments. Ranges from: $700 $1500 per month plus refundable damage deposit & utilities Services.viu.ca/off-campushousing VIU)operated(private/notHomestayby Experience the local culture by living with a local family Share meals & some chores Tip: Apply 8 weeks before your arrival to Canada Spaces are limited Price varies canadahomestaynetwork.ca
6 “TENANT” Rents & Lives in the house or apartment “LANDLORD” Owns or Manages the house or apartment Know Your Rights & Responsibilities As a tenant (renter), you have many rights and responsibilities in British Columbia. It is important that you know what they are and the responsibilities you have before making an agreement with a potential landlord (property owner). The BC Residential Tenancy Act is a provincial government law that defines the rights and responsibilities of landlords and tenants, in order to protect both parties. Review QuickTipsforLandlords&Tenants: rb.gy/wzdnmp The Tenant Resource & Advisory Centre provides legal information for BC tenants as well as useful resources. tenants.bc.ca Renting It Right provides resources in their course such as the Roommate QuestionChecklist,ReferencesWorksheet&Tenancy Agreement Checklist. rentingitright.ca Off-Campus Housing
Questions to Ask a Potential Landlord: What is included with the rent (heat/water/internet/electricity)? What furniture or appliances are included (fridge/stove/bed/washer)? Where is the closest bus stop, or is there free parking? Can I rent “month-to-month” rather than signing a lease? Lease terms might be negotiable but many landlords require a one year lease (minimum term). If the landlord states that you will need to pay a percentage of bills (electricity, water etc.) ask if you will be able to see the original bills before you are expected to pay. You may also want to ask about approximate bill amounts in the past so that you have an idea of what to expect.
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Important Tips: Take pictures! Take pictures before you move in so you have proof of any previous damages. It may also be a good idea to take pictures when you move out so you have proof of the condition at move out. Read agreements carefully before signing! Make sure you understand what your responsibilities are. Canada is a writing-based culture and you can be held responsible (legally and financially) for any document that you sign.
Responsibilities of the Tenant: Deposit: Pay a refundable security/damage deposit (usually half a month’s rent). Paying Rent: Pay rent before the first day of the month. Moving Out: Give notice in writing one month BEFORE moving out. Insurance: Buy ‘tenant’ or ‘contents’ insurance.
8 How to Get Your VIU Student ID Card: 1. Upload your selfie to your Student Record 2. You will be notified between 2-3 business days when it is ready for pick up at the VIU Library Service Desk (Building 305) For more information visit: https://library.viu.ca/student-id About Your VIU ID Card: You will require this card to access the VIU Library Commons and other buildings around campus as well as access dining dollars, meal plans and to be able to borrow books and other materials from the VIU library. VIU Student ID
WorldVIU New Student Handbook 9 Gym Membership Use your student card to get free access to the gym and fitness facilities on campus. Head over to the gym (Building 180) to start working out! Dining Dollars Use your student card at the cafeteria to buy food and drinks. Go to the cafeteria (Building 300), load money on your student card and save! For information on meal plans: https://services.viu.ca/food-services/dining-plans Library Account Use your library account to access millions of online articles, eBooks and online videos, and to borrow books, DVDs, CDs and electronic equipment. Printing & Photocopying Use your student card to print and photocopy documents on the printers all over campus. Go to the library and ask to load money on your print account. Student Discounts You can use your student card to show student status so you can receive student discounts on bus passes, seaplane tickets and many other purchases in Nanaimo! TheLockersCampus Store rents lockers to students throughout the Nanaimo campus. Visit the Campus Store for more information. -$ What Can I do with my Student Card?
ConnectedGetting
WorldVIU New Student Handbook 11 Mobile Apps & Social Media Also, watch your email inbox for: International Point of VIU Newsletter 1. VIU Co-Curricular Involvement App services.viu.ca/office co curricular engagement and learning/co curricular app 2. VIUSU App (Vancouver Island University Students’ Union) http://viu.campusapp.com/ Consider downloading both apps to your smart phone to stay organized, connected, informed about events, activities, services and much Connectmore.onsocial media with VIU International Student Services and Cultural Connections (events & activities). It is an easy way to find out about events, activities, services and more. VIU International Department on Social Media: @VIUCULTURALCONNECTIONS@WORLDVIU
Join day trips and activities and discover Vancouver Island's natural beauty, cultural events and attractions while meeting new friends from VIU. All trips include return transportation from the university. Meeting location for departures is the lobby of Building 255. Prices vary by trip.
A weekly drop-in event led by students with support from the Intercultural Program Coordinator. Each edition has a different country focus or theme. The format usually consists of a brief presentation, an interactive activity or discussion and sampling of cultural foods. It is a casual atmosphere and a great place to meet other students. Price: Free!
Discover the natural beauty of Nanaimo by hiking the local parks and trails while meeting other VIU students and staff. Look for the posters around Building 255 to find out which hikes will be offered and when during each semester. Each hike includes return transportation in a VIU bus and a guided tour by a VIU staff member. Price: $2 per student.
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Organized through VIU International Department - Open to all students!
CultureCouch Tuesdays 5 PM / Building 255: Room 170 (Sept. April)
GlobalGrooveConcerts
Saturdays / Register in Building 255 (Tues. & Thurs.)
LocalHikes Register at Reception of Building 255 (Tues. & Thurs.)
Events & Activities
First Friday of each month at VIU Students’ Union Pub 8 PM Midnight (Sept. April) A live music concert series co-presented by Vancouver Island University Students’ Union and VIU Cultural Connections. Each month features a live band representing a different musical genres and/or region of the world. For students who are 19 years or older only. You must bring government photo ID. Price: Free! Check for updated information on our events calendar: international.viu.ca/calendar-events
WorldVIU New Student Handbook 13 Building 190 (Gym) There is a variety of on and off-campus recreational activities offered through the gym. Find out about what is currently offered at: viu.ca/campusrec Complete the gym waiver form and check in with your student card to use gym facilities, including the fitness centre, basketball court, squash court and more. Ask gym staff about the intramural leagues if you are interested in playing team sports. The facilities are free to access, however, special activities and classes often have participation fees. VIU Campus Recreation Yoga, Pilates & tai chi classes Belly dance, hip hop, Latin & Zumba dance classes Spin, core, kickboxing & circuit training classes Intramural & drop in volleyball, basketball, soccer & more VIU Outdoor Recreation mariners.viu.ca/Rec/about-outdoor-recreation kayaking, skiing, caving, rock climbing, river rafting and more WorldVIU Days &InterculturalHipHopForum Early November VIU’s cultural diversity and international connections are celebrated through everything from live music, cultural booths and a global fashion show to guest presenters, films, storytelling and more. The Intercultural Hip Hop Forum is a feature that explores themes of identity, culture and community through workshops and performances by hip hop artists of diverse backgrounds. Issues of global development at home and abroad are explored through a variety of campus events and dialogues. Some activities are in cafeteria, others in classrooms in conjunction with specific courses. Annual CampusEvents&Outdoor Recreation
14 VIU Students’ Union Campus Pub Building 193 VIUSU Head to the Students’ Union Pub to meet up with friends for lunch, dinner or drinks. You must be 19 years of age or older to enter pub. ID required Most Thursdays are OpenMicNight (September - April) where you and fellow students can showcase your musical talents on stage. VIUSU Student Clubs There is a wide range of student clubs to joineverything from faculty specific, cultural and political to arts-based, gaming and more: www.viusu.ca www.facebook.com VIUSU/ VIU Mariners - Support VIU Athletes! Watch our VIU athletes compete throughout the year. Be a part of the enthusiastic and passionate fans called the VIU Nation. All home games are FREE to attend for VIU students! You can find the schedule online at www.gomariners.ca The Navigator: Student Newspaper Building 193 - VIUSU The “Nav” is completely run by students. It offers students an opportunity to gain professional publishing experience in everything from writing, designing and editing to selling ads and bookkeeping. Students are encouraged to submit original articles and letters to the editor. More information at: thenav.ca CHLY 101.7 FM Campus-Community Radio Downtown at 34 Victoria Crescent Every VIU student is automatically a member of this not-for-profit radio station. Sign up as a volunteer for the opportunity to learn all aspects of radio production and the possibility to host your own show. CHLY is located in the basement of The Queen’s (entrance at the back). Feel free to stop in. For more information visit www.chly.ca Student Life
Infographic adapted from: Work The World “Why Culture Shock is good for You” worktheworld.com/infographics/why culture shock is good for you Influences how you interact with other cultures Helps you better understand your own cultural values Builds confidence Fosters greater maturity
WorldVIU New Student Handbook 17 Adjustment Tips
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Healthy&SafeStaying
WorldVIU New Student Handbook 19 Safety Get the VIU mobile app designed to let you know as quickly as possible if there is a safety issue happening on our campus and if so, what to do about it. It also has other great features including: Click to call for emergency contacts and campus security Interactive campus maps Safety toolbox alarm and location notifier Up-to-date weather alerts ● The latest COVID alerts and resources To download online go to App Store, Google Play
Party, Party, Party Do not accept a drink from someone you do not know. Watch your drink at all times to reduce risk of someone putting a drug in your drink. Be aware of your surroundings and make sure to have a plan to get home safely. Communicate with a friend when you leave a bar or party. Tell them your plan.
It is a criminal offence to drink alcohol and/or use drugs and drive. It is extremely dangerous and if you are caught by police you could face criminal charges, loss of driving rights, a jail sentence, fines, and/or deportation from Canada. Be Street Smart
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Know where you are going. Walk with a friend when out at night or in the wilderness. Be alert to your surroundings and vehicle traffic. Avoid using headphones while walking at night. Wear high visibility clothing when walking on or near street at night. Wear a helmet when riding a bicycle - it’s the law. Modern Romance: Dating in Canada Take it slow. Get to know each other. Everyone has boundaries - treat them with respect. Keep yourself safer by using condoms (free at the Students’ Union in Building 193 and at the Health Centre in Building 200).
Call 911 For emergency assistance ANYTIME phone 911 for Police, Fire, or Ambulance services. If you ever phone by accident, do not hang up. Just tell them you dialed the number by mistake and that there is no emergency.
Substance Use & Driving
KnowSupport,KnowConsent(viu.ca/know-more)
Top 10 Safety Tips
Protect Your Belongings Hold onto your phone, camera, bag, or laptop when in a public area including when on VIU campus. Always lock your bicycle. Write your name on your things. Theft can happen anywhere.
WorldVIU New Student Handbook 21 Campus Safewalk You do not need to walk alone at night. A security guard will escort you anywhere on campus, anytime of day or night! Call 250-740-6600. First aid: Call 250-740 -6600 for emergencies or go to the Gym (Building 190) or Parking & Security Office (Building 315) for minor DrivingDrivingtreatments.Lawslawsare different around the world. Before you drive in Canada, read the “Tuning up for Drivers”
default.aspxTelephoneand
If you receive a phone call or email (English, Mandarin or any language) that asks for personal information there is a very high chance that it is a scam (criminal activity). Do not share personal information. Always protect your bank and credit card numbers, PIN numbers, driver’s license, social insurance number and all personal information. Bus Safety
To stop the bus, pull the string to ring the bell. At night, sit near the front of the bus and use the “request stop”. The driver will stop closer to your home. Be sure to write your name and email on your bus pass so that there is a chance of recovery if it is lost.
Guide: icbc.com/driver-licensing/driving-guides/Pages/ Email Scams
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How to apply: Deliver your completed MSP Application Form to Service BC (460 Selby Street) after you have been here for 3 months.
Apply for BC MSP After 3 Months in BC If you will study here for more than 1 semester and have a valid Study Permit, you must apply for the BC Medical Services Plan (MSP) after your first 3 months here.
Temporary Coverage: Your First 4 Months
NOTE: Once your BC MSP coverage is confirmed you are required to upload proof of this to guard.me to opt out of their insurance for the remainder of your time at VIU. If you do not submit proof of your BC MSP, you will continue to be charged for, and enrolled in the guard.me coverage. Opt out is NOT automatic. For more information visit: https://international.viu.ca/medical. Medical Insurance VIUrequiresallinternationalstudentstomaintainmedicalinsurancewhileenrolledinstudies.
· Bring your study permit, passport, private insurance policy & address.
The International Department has signed you up for your first four months of medical coverage through guard.me (private medical insurance). You will also be enrolled for future terms with guard.me ($246 per semester) until you show proof of enrolment in BC MSP, if applicable (see below).
What it covers: Most visits to the doctor, clinic, or hospital and much more! For full coverage details and information about submitting claims please review the guard.me pamphlet or visit https:// www.guard.me/viuinbound
· Ask for a dated photocopy of your application and keep this with you until your card arrives. You will be mailed your card and a monthly bill ($75 per month). What it covers: Visits to the doctor, clinic and hospital. There are no claim forms to fill out when you have BC MSP. You simply present your BC MSP card to access medical services the same way that Canadians do. www2.gov.bc.ca/gov/content/health/health-drug-coverage/msp
WorldVIU New Student Handbook 23 Extended UndergraduateCoverage:&Graduate Students Green Shield Extended Health and Dental Plan: This plan is mandatory for all full-time academic & most vocational students. The cost is $265 for one year and is automatically added to your student record. Your coverage includes varying amounts for the following: Basic Dental Care Physiotherapy Massage Therapy Prescription Medication Chiropractic Care Naturopathic Care Vision Care and many more medical items and services For more information on the plan, and for specific coverage details, visit: Optingstudent.greenshield.ca.Out:Studentswithcomparable extended coverage can apply to opt-out of the Green Shield Extended Health and Dental Plan. Check your emails and student record for information on how to opt-out and the opt-out deadline. Questions? Contact: healthanddental@viusu.ca. Note to English Language Centre (ELC) Students: ELC students are not eligible for the VIUSU Extended Health and Dental plan. If you are sick and unsure what to do: DIAL 811 to talk to a nurse for free through Healthlink BC. 24 hours a day / 7 days a week • Translators available OR visit www.guard.me/mobiledoctor
24 If you do not feel well or have suffered an injury: VISIT VIU HEALTH & WELLNESS CENTRE (Building 200): You can see a nurse practitioner or a counsellor. Phone 250-740-6620 to make an appointment. The services are free and confidential - just present your VIU student card. Hours: Monday to Friday: 8 AM - 4 PM More information: viu.ca/health SEE A DOCTOR AT WALK-IN CLINIC (there are several) Flu, cough, sore throat, upset stomach or if you are in mild pain. If it is severe, the doctor will send you to the GOhospital.TOTHE HOSPITAL (ONLY FOR EMERGENCIES): Broken bones, accidents, or life threatening illness Nanaimo Regional Hospital, 1200 Dufferin Crescent Phone 250-755-7691 or 911 for emergencies What to bring to the clinic or hospital? Proof of medical insurance (Policy# or BC Medical Card) Passport or BC ID & Study Permit VIU Student ID Reminder: International students must have medical insurance. Carry a copy of your insurance policy with you at all times. Staying Healthy Walk-In Clinic: Medical Arts Centre (Port Place Mall) 650 #103 Terminal Ave. Nanaimo Monday to Friday: 8:00am - 9:00pm Weekends & Holidays: 9:00am - 6:00pm For more information visit: international.viu.ca/medical
What to do if you miss class due to illness or injury? It is always good practice to communicate with your professors about absences. The best thing to do would be to write them an email to let them know. If you miss more than one class or you are sick on the day of a test, your instructor might ask you for a note from your doctor. On October 17, 2018 recreational cannabis (marijuana) became legal in Canada. As with alcohol, many rules and regulations apply. It is your responsibility to know the law. In BC you must be 19 or older to purchase or possess cannabis. Cannabis consumption is prohibited on VIU property. There are associated health risks with cannabis use, including dependency, addiction, anxiety, paranoia and problems with memory, attention and coordination. Effects and impacts of cannabis use varies depending on dosage, potency and the individual user. If you have questions you can talk to the VIU International Counselling Services in Building 255 or the Health & Wellness Centre in Building 200. For more information on cannabis http://www.heretohelp.bc.ca/factsheet/learnvisit:-about-cannabis https://www2.gov.bc.ca/gov/content/safety/public-safety/cannabis HolroydLeeann
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CannabisCounsellorsChampagneIrene
More information: viu.ca/counseling
If illness or mental health challenges impact your studies see a VIU counselor as soon as possible. There are several licensed counsellors at VIU. The staff members below are designated to support international students, however, you may see any VIU counselor that is available. To make an appointment visit the VIU Health & Wellness Centre in Building 200.
Travel&WorkStudy,
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Working & Volunteering Career Studio: Building 255 Room 204 Visit for help with resumes and cover letters, career exploration and advice as well as interview preparation strategies. Email: careerstudio@viu.ca CareerVIU: This is a free service for all VIU students. Search their website for job opportunities on and off campus, For more information: Email: career@viu.ca • career.viu.ca WorkBC: This is a great resource to search for job opportunities all over the province of British Columbia. Visit www.workbc.ca for more information. Volunteering: Volunteering is an excellent way to gain Canadian work experience while getting involved in the community. Search online listings for volunteer opportunities through local non profit organizations such as Volunteer Nanaimo, Loaves & Fishes Food Bank, Tourism Nanaimo, The Immigrant Welcome Centre and others.
28 A program leading to a certificate, diploma or degree More information: world.viu.ca/sin You are eligible for a SIN if one of the following conditions or remarks are listed on your study permit: 1) May accept employment on the campus of the institution at which registered in full-time studies 2) May accept employment on or off campus if meeting eligibility criteria as per R186(f), (v) or (w). New students CANNOT work before their program begins. If your program has a co-op or internship apply for your co-op work permit as soon as possible. Processing times are long. More information: international.viu.ca/coop For more information canada.ca/en/employmentvisit:-social-development/services/sin.html cic.gc.ca/english/study
Post-Graduate Work Permits (PGWP) Your study program must be a minimum of 8 months and be full-time to be eligible for a PGWP. You can apply for a PGWP as soon as you complete your program of study. A PGWP may be issued for the length of your study program, up to a maximum of 3 years. For more information visit:
30 All students studying in Canada for longer than 6 months must have a valid Study Permit. It is the student’s responsibility to keep it valid. Study Permit Tips: Start renewal of your Study Permit three months before it expires. Submit a copy of your new Study Permit to the main reception desk in Building 255 or email to study@viu.ca Ensure you are enrolled as full-time student (9 or more credits) and achieve a “reasonable progress.” Notify Immigration, Refugees, Citizenship Canada (IRCC) if you change institutions. IRCC recommends that you stay in Canada while your Study Permit extension is being processed. Make sure your passport, Study Permit & temporary resident visa (if applicable) are still valid before you travel outside Canada. Reminder: Your Study Permit will be invalid 90 days after program completion or from the date you are no longer enrolled should you drop out or lose your status as a student. Study Permit & Visa Support at VIU: Visit international.viu.ca/immigration to learn about immigration Bookdocumentimmigration drop-in session appt.linkinternationaladvising@viu.caat Study My TRV Expires: …………………………… My Study Permit MyExpires:Passport Expires: Study Permits and Visas
WorldVIU New Student Handbook 31 Temporary Resident Visa (TRV) If you are planning to leave Canada and return again, make sure you have a valid Multiple Entry Visa sticker in your passport. Students from visa exempt countries need an Electronic Travel Authorization(eTA) that is valid for five years. Usually, the TRV expiry date will be the same as the expiry on your study permit. REMEMBER: If you want to renew your TRV, your Study Permit must be valid. Put a pop-up reminder in your phone three months prior to the expiry dates of your Study Permit and visa and please ask your parent to do the VIUsame.isadesignated institution by the Ministry of Education and Immigration, Refugees, Citizenship Canada (IRCC). VIU’s Designation Number is: O19395299688 (Note: “O” is a letter) Information provided in this guide reflects the rules and regulations for international students as set out by the IRCC. For further details visit: www.cic.gc.ca What to do if you lose your passport? 1. Contact the nearest Police Office and report the lost items. Obtain an Incident Report number. 2. Contact your country’s Consulate or Embassy and apply for the renewal of your passport. 3. No need to renew Study Permit unless it was also lost If you need support with steps 2-4 you should make an appointment with a VIU immigration advisor.
SuccessStudent
WorldVIU New Student Handbook 33 International Academic Support Team (IAS) What We Do: IAS helps international students succeed in their academic goals at VIU. The staff are university instructors that help you with research, writing, reading, speaking, pronunciation, vocabulary understandingand assignment expectations. Located in VIU Library: Main Floor at IAS Kiosks across from the main service desk (look for the banner and kiosks as pictured on the previous page) Book Appointments Online: Visit https://vancouver.mywconline.com and select International Academic Support from the drop down menu. Other Ways to Contact Us:
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Student Tech Tutors: Library - IT Help Desk If you need help with a course assignment that requires technology (MS Word, PowerPoint, VIULearn), the Student Tech Tutors can help. For more information visit the IT Help Desk. Tutors: If you need more help in your classes, ask your instructor if they can refer you to a paid tutor for help or go to Building 200 and check the Student Services bulletin board for posts by private tutors. Textbooks: VIU Campus Store Instructors post the textbooks you will need for each class at the beginning of the semester on the bookstore website. The campus store is located in the same building as the library (Building 305). You can try looking for used textbooks on VIUSU App: Textbooks Buy/Sell/Trade Resources on Campus
Writing Centre: Building 305 (Library), Room 474
If you need help with your assignments, the Writing Centre offers writing assistance by VIU faculty tutors: viu.ca/writingcentre Math Centre: Building 360, Room 303 The Math Centre offers help to students that have any problems in any of their math classes: viu.ca/mathcentre
WorldVIU New Student Handbook 35 Library Resources Silent Study: On the main floor of the library there are two separate areas dedicated to silent study where you can work on your own without worrying about any distractions. Reference Librarians: Need help with research? There are a number of online and in-person resources to help you find the perfect material for your paper or project. To find out more and view the drop in timetable visit: researchlibrary.viu.ca/library/ -assistance Group Study Rooms:
(online).
spot and
Hold/Claim Seat: If you are on a waitlist and a seat becomes available after classes start, you will need to “claim” the seat the same by 3pm (in person - in Building 200 - Registration Centre) or 11 PM If you do not claim the seat by the deadline, you will lose your miss your chance to enrol in the course.
Full time status = 9 credits per semester
Attendance: Attend the first day of all classes! If there is a serious reason why you cannot attend email your instructor to advise them that you will be absent but would like to remain in the class. If you do not attend/communicate with the instructor you may be withdrawn from the course.
Waitlist: Attend class even if you are waitlisted. Introduce yourself to the instructor and notify them that you are on the waitlist.
Course Load: At VIU 1 course = 3 credits (some exceptions apply). A normal “course load” ranges from 3 - 5 courses or 9 - 15 credits, although there are exceptions in some programs. Students are encouraged to see an advisor if they have questions in regards to programs or courses, or if they need advice on how to best manage their course load.
International Tuition & Fees: Paymenthttps://international.viu.ca/feesduedatesforreturning international students: Fall Semester: August 1* Intersession (Summer Semester): April 1* Spring Semester: December 1* * (except when the due date falls on a weekend or holiday - then it is the Friday before) Methods of Payment: https://www.viu.ca/admissions/how-do-i-pay For all queries related to fees, please contact iefinance@viu.ca VIU Basics
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WorldVIU New Student Handbook 37 in class. Often there are participation marks associated with how much you contribute to the discussion via questions or comments, so raise your hand! Use Office Hours: If you feel like you need help with an assignment or further explanation about a lecture or topic, visit your instructor during office hours! Academic Misconduct Academic misconduct is taken very seriously at VIU and could result in failing an assignment, failing an exam or failing the course. In instancesserious students can be expelled from VIU. Academic misconduct includes but is not limited to the following: Cheating Plagiarism Fabrication Facilitation of academic misconduct Non-Attendance Review the policies and ask your instructors or advisor if you need clarification on the above terms, or if you have questions: learningmatters.viu.ca/ready-set-go/academic-integrity
38 What can I talk to an International Student Advisor about? How can I make an appointment with a Student Advisor? Phone: 250-740-6527 Email: advising.international@viu.ca Website: international.viu.ca/advising Drop in: Building 255 Main Reception (Monday Friday) international.viu.va/drop-hours Program and course selection Class scheduling and registration Personal advising and counseling Educational goals Medical insurance Scholarships and awards Referrals to resources Living in Canada Immigration Documents Working in Canada Taxes International Student Advising & Counseling Services Meet our AcademicInternationalAdvisors: Enrique Chacon Advisor Makhbuba (Mak) CounsellorLeeannSpecialistAdvisor/ImmigrationHawamdehMohammedSpecialistAdvisor/ImmigrationIErgashevaHolroyd&Advisor Follow us @WORLDVIUISS Yee CounsellorShi & Advisor Irene CounsellorChampagne&Advisor
WorldVIU New Student Handbook 39 International Admissions: Email study@viu.ca (undergrad) or masters@viu.ca (graduate) for the following requests: 1. Study Permit Renewal Letters 2. Proof of Enrollment 3. Proof of Graduation for Post-Grad Work Permit 4. Leave of Absence 5. Transfer Credit VIU Degree Advisors: Faculty Specific Students who are completing the first year of an academic program and are intending to complete a bachelor degree at VIU should speak to a degree advisor. Visit the website to find the degree advisors for your Faculty or Program area: Where Else Can I Go for Help & Support? services.viu.ca/advising/viu-degree-diploma-advisors Online Resources: www.anxietybc.com/resources/mindshift-app
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To become a Peer Helper you must have completed at least one semester at VIU, be familiar with student services and demonstrate a commitment to campus life. The Peer Helper volunteer term is one year in duration. The application period opens in December. The term runs from February to January with a break during summer. Peer Helpers are expected to contribute 40 hours of volunteer service over the program term. For more information on the Peer Helper Program visit: international.viu.ca/peer-helper-program
WorldVIU New Student Handbook 41 Peer Helpers
Peer Helpers are experienced student volunteers that help welcome and support new international students during their first week and beyond at VIU. They are ambassadors to the university so feel free to chat with them about your experience and ask questions about campus life or anything related to adjusting to the learning environment and/or the local community. If they cannot help you they will gladly direct you to a VIU staff member who can. You will see them at orientations and special events throughout the year. You will be able to identify them by the blue Peer Helper T-shirts they wear during volunteer shifts.
42 Go on a hike. Nanaimo has many great hiking trails for all levels of hikers. Visit Sugarloaf Mountain and Westwood Lake for easier hikes. For more advanced hiking try Ammonite Falls or Mount Benson! Always go with a friend and take safety precautions. Cost: FREE Try a Nanaimo Bar. This world famous dessert is the perfect combination of chocolate, custard and coconut flavours. You can try a Nanaimo bar at most coffee shops in downtown Nanaimo or at the VIU cafeterias. Cost: $3 - $5 Go Bowling. Visit Splitsville Bowling Lanes on weekday evenings for a great time of bowling and fun with friends. Cost: $4.99 + shoe rental ($3.49) See website for specials: https://splitsville.ca/nanaimo bowling/#pricing section Explore the Nanaimo Museum. Visit the Nanaimo Museum to learn about the history of Nanaimo and what the community is famous for. Cost: $2 Skating at the NIC. The Nanaimo Ice Centre is located within walking distance from the VIU campus. Skating is a very popular sport in Canada. Dress warm and have fun! Cost: $5.25 The Nanaimo Aquatic Centre is located next to VIU campus on Wakesiah Ave. It features a wave pool, a hot tub, saunas and more. Entrance for adults is $7. Affordable Activities
WorldVIU New Student Handbook 43 German Cultural Centre 71 Caledonia Avenue Gurudwara (Sikh Temple) 328 Third St. Hope Lutheran Church 2174 Departure Bay Hungarian Cultural Centre 4840 Hammond Bay Road Nanaimo African Heritage Society nanaimoafricanheritagesociety.com Nanaimo Nanaimo587ChùaNanaimonanaimobahais.orgBahá'íBuddhistGroupHàiÂnSeventhStreetIslamicCentre 897 Harbour View Street Nanaimo Hindu Cultural St.301St.1609ChurchKoreannanaimohinduculturalsociety.comSociety&VietnameseAllianceMeredithRoadPeter'sRomanCatholicChurchMachlearyStreetAndrew ’s United Church 311 Fitzwilliam Street St. Paul’s Anglican Church 29 Church Street St. Michael the Archangel Ukrainian Catholic Church 4016 Victoria Ave
44 There are two main options for cell phone service: Pre-paidshortThisserviceoptionisbestforstudentswhowillbeinCanadaforaperiodoftime: Pay for a set amount of data, minutes, and texts in advance When you are out of credit, you can simply add more You do not sign a contract Contract service longerThisoptionisbestforstudentswhowillbeinCanadaforaperiodoftime: You must sign a contract (usually 1 or 2 years) You have a certain amount of data, minutes, and texts every month you choose a plan that caters to your needs
WorldVIU New Student Handbook 45 Banking: Students should open a bank account in Canada if their home banking institutions are not compatible here. In Canada, payments are often made via debit or credit card. How do I open a bank account? Browse the internet for branches that are close to your home. Search bank websites to review fees and services. When choosing a bank in Canada, search for additional services for university students and fees. It is always good to research before deciding. Call the bank to make an appointment. What do I need to bring to my bank appointment? Home address and local address in Canada Two forms of identification (passport, drivers license, etc) & Study Permit VIU Acceptance Letter SIN number if you have one Identification: One of the most common pieces of photo ID used in British Columbia is a driver’s license. If you do not have one, you can apply for a BC Services Card or a BC identification (BCID) card. Visit the Service BC office at 460 Selby Street, Nanaimo. Bring 2 pieces of ID, including your passport. Pay the BCID fee and get your photo taken. Your new ID card will be mailed to you within 4 to 6 weeks. More information: welcomebc.ca/Start-Your-Life-in-B-C/First-Few-Days
6435 Metral Drive Sabzi Mandi Supermarket (Central Nanaimo)
Location:
46 Finding Comfort Food (foods/ingredients from your country or region) There are many grocery stores in Nanaimo where you might find some familiar foods. Below, are some options: Real Canadian Superstore (North End)
Japanese, Indian, Caribbean, Halal meats
Indian/South
-Caribbean Food Store
Asian grocery store
African
African
1708 Bowen Rd. Man Lee (Downtown)
Japanese, Korean, Thai and Indian Location: 385 Terminal Ave. Fairway Market (North End)
Chinese,
Chinese,
Chinese,
Location:
4750 Rutherford Rd.
Location:
Japanese, Mexican, South American
and Caribbean cupboard essentials Location: 1601 Bowen Rd. #20 Pho Tin Tin & Market (University District) Vietnamese groceries, subs, soup and bubble tea Location: 201 Fourth St. VIU Grocery Shuttle Departs Tuesdays from VIU Residences A free round-trip shuttle is provided Tuesdays at 6:25pm to local grocery stores. Space is limited so sign up in advance at the Cedar Centre office (Building 4). Check the activity calendar for the Grocery Shuttle schedule: international.viu.ca/calendar events/viu grocery shuttle Grocery Shopping
WorldVIU New Student Handbook 47 Emergency: Dial 911 Fire/Police/Ambulance Campus Security: 250-740-6600 First Aid/Incident Response/Safety Vancouver Island Crisis Line: 1-888-494-3888 For personal crisis support by phone, chat or text, go to www.vicrisis.ca Important Contact Information Non-Emergency Numbers: Police 250-754-2345 Hospital 250-755-7691 Fire Rescue 250-753-7311 Healthlink BC 811 Campus Security 250-740-6512 Useful Numbers: AC Taxi 250-753-1231 Yellow Cab 250-751-1111 Nanaimo Airporter 1-888-758-2133 BC Ferries 1-888-223-3779 Seair Seaplanes* 1-866-692-6440 Harbour Air* 1-800-665-0212 Helijet* 1-800-665-4354 *askforyourstudentdiscount!
48 Safe Place to Live Visit VIU’s Off-Campus Housing webpage for guidance and tips on how to secure a place to live. https://services.viu.ca/housing/off campus housing B255 StudySubmittedPermit Email scanned copy of your study permit to study@viu.ca Email Student ID Card Upload your photo on your student record. Wait for an email to confirm your ID is ready for pick from VIU library help desk. Bring student number and ID. B305 ComputerDiscoveryAccount Create your account and update your password, Use this account to access Wi Fi VIU Secure on your phone. viu.ca StudentRecord Update your password, address, email and contact information. Hint: Keep your information up to date. viu.ca Medical Insurance Policy Card Print or save your Medical Insurance Policy number in your phone. Hint: If you have not received it by email check your junk mail or ask for help at Main Reception in Building 255 (International Dept.) Your email Textbooks Check out what books you need on the Campus Store website and purchase early to skip the lineups (p. 34). &B305B193 StudentPassBus Get your discounted student bus pass from VIUSU Semester: $170; Month: $50; Book of 10 tickets: $22.50 B193 ParkingCampusPass Have a car? Get your student parking pass! $45 per month, $100 for 4 months, $8 per day. For info: https://viu.parkindigo.com/index.php B315 VIU Apps Download Safety@VIU, VIUSU & VIU Co-Curricular Apps StoreApp Gym Recreation& Complete your gym waiver form and sign up for gym programs and outdoor rec activities (p. 13). B190 ConnectionsCulturalActivities Visit the Activity Sign Up Booth in building 255 on Tuesdays and Thursdays (12 2pm) and follow VIU_Cultural Connections on Instagram B255 New Student Checklist