University Services Student Resource Guide by cclairewustl

University Services STUDENT RESOURCE GUIDE

Welcometo UniversityServices

At University Services, we're the harmonymakers, bridging the needs of our WashU family with the ethos of our institution We're an access point to the vibrant WashU community, delivering proactive, consistent, and quality services. As you traverse the campus, you'll encounter our work not just in the areas we oversee, but in our partnerships and innovative service delivery. This guide showcases the harmony we strive to foster between service and experience. We warmly welcome you to savor your time on campus with us, and we eagerly anticipate seeing you around WashU!

Jason McClellan

JasonMcClellan Assistant Vice Chancellor, University Services

OurServices

University Services aims to be a customer service-driven organization, pioneering excellence, collaboration, and innovation. We provide seamless solutions, enhancing the WashU community experience.

DINING SERVICES BEAR NECESSITIES RESOURCE MANAGEMENT

MAIL SERVICES THE WHITTEMORE HOUSE

PARKING & TRANSPORTATION CAMPUS CARDS

UNIVERSITY SERVICES CENTER

Includes Supplier Diversity, Furniture & Design, Procurement, Vending, & Printing!

TYING SERVICE AND EXPERIENCE TOGETHER.

DiningServices

At WashU, our dining program aims to enhance student success by offering excellent meals, a welcoming environment, and a space for students to explore new flavors.

By focusing on plant-based meals, supporting local foods and partnerships, and using sustainable, packaging, WashU Dining strives to establish the most environmentally friendly dining operation.

ReusePass

Eat conveniently on the go with the benefits of carryout! Reduce waste and choose a reusable container by signing up for free with ReusePass on Grubhub.

CommittedtoSt.Louis

WashU Dining Services connects the campus community with St. Louis through on-campus local retail restaurants, local products in our c-stores, and events to introduce students to new cuisines!

SOURCING LOCAL PRODUCE

LOCAL FOOD ITEMS IN C-STORES

FOOD TRUCK EVENTS

LOCAL FOOD VENDORS POP-UPS

LOCAL RETAIL PARTNERS

GiftAMeal is a local start-up created by WashU Alumni Andrew Glantz, BSBA ’17. Take a photograph of any meal or beverage at Café Bergson and submit through the free Gift-A-Meal app. For every photo submitted, one meal is donated to someone in need.

Scan to download the GiftAMeal App!

MealPlans

The WashU dining program emphasizes diversity of choice, allowing students to pick a meal plan that best fits their wellness and nutritional needs. Our dining program operates on a declining balance points system. Take a look at the dining meal plans below.

Platinum Meal Plan

This plan offers the greatest number of points and is ideal for students who live on-campus, enjoy regular dining in all residential locations, & occasionally explores dining in retail locations.

Gold Meal Plan

Silver Meal Plan

This plan offers flexibility and a well-rounded experience at a lower cost than the Platinum Plan. This plan is ideal for students who live on-campus and regularly plans to eat in residential locations. This is the minimally required plan for first-year students. This plan is ideal for students who live on or off-campus and plan to eat various meals on campus throughout the week.

Bronze Meal Plan

This plan is the minimally required plan for non-first year students on campus. This plan is ideal for students on the Northside or in Fraternity Housing who enjoy occasional on-campus lunches with friends.

Scan the QR code to learn more about our Meal Plans.

DiningwithDietary Needs

Dining with a food allergy or specific dietary needs can be challenging. Our goal is to create a dining environment that is supportive and comforting, while also providing the necessary guidance to each student with dietary needs.

Our top 9 allergen friendly station, Simple Servings, is available at The Bear’s Den, The DUC, and The Village. Our stations, Spice Market and Kalamata, serve Halal meals and are available at The Bear’s Den, The DUC, and The Village. Kosher meals are prepped in our Kosher kitchen and served from our station, L’Chaim in The Bear’s Den and can be found as grab & go.

All WashU students are eligible for free, one-on-one consultations with our Registered Dietitian.

Nutrition Consultation Types:

General Nutrition

Sports & Performance Fueling

Religious & Other Dietary Needs

Food Allergies

General Nutrition

Scan the QR Code for information on dining with food allergies or dietary needs.

Download the Grubhub phone App to experience convenient ordering at your fingertips. The Grubhub app allows you to customize your order directly within the app, avoid waiting in line, and has no additional order fees! SelectWashUas yourcampustoorderfrom ourcampusdininglocations onGrubhub.

Scan the QR code to download the free App!

Bear Bucks

Bear Bucks is a cashless account for WashU students, faculty, and staff to make secure on-campus purchases at dining locations, bookstores, Bear Necessities, and nationwide Grubhub orders for pick-up and delivery.

BearNecessities

Shop where your dollars support scholars!

Bear Necessities is an independent not-for-profit gift store on campus. Proceeds support the mission of the Women's Society of Washington University in St. Louis, including the Elizabeth Gray Danforth Scholarship Endowment, student projects and more. The store offers a wide variety of merchandise, from Kleenex to WashU logoed apparel and more. Bear Necessities is located on street level of the Umrath House on the South 40.

or in store! Scan the QR code to visit their website.

University ServicesCenter

The University Services Center is located in The Mallinckrodt Center next to the Bank of America ATM. This Center houses Campus Card and Parking & Transportation. Visit the University Services Center for these needs:

Get a new Campus Card

Pick up your U-Pass

Pick up your Parking Permit

Learn about Bear Bucks

Learn about Parking Options

WUPD Therapy Dogs, Bear & Brookie, are a familiar presence on the WashU campus, providing comfort and companionship to the community.

Lock your dorm room and vehicles, and secure bikes.

Never leave your backpack or personal items alone unattended.

Avoid walking or jogging alone, especially after dark.

Parking& Transportation

Transportation on Campus

From free rides on public transit, economical permits, and affordable and sustainable transportation, WashU provides a range of commuting options to get you to, from, and around campus. We encourage the use of smart commuting options like the ParkSmart Permit, biking to campus, utilizing the St. Louis Metro with your complimentary U-Pass, or drive with a friend or co-worker with Bearly Drivers Carpool!

Shuttle Service and

TripShot is our transportation management system for tracking shuttle locations, realtime schedule updates, and notifications for arrivals and delays.

Scan the QR code to download the free TripShot App!

MailServices

Mail Stop Codes (MSC) are assigned to every student, faculty, and staff member as a distinctive campus identifier. You can find this code in your housing assignment or on Workday. It is essential to include your MSC Code when receiving packages on campus.

When sending packages to campus, we highly recommend that family members, relatives, and friends track their packages to ensure they reach the intended student.

Pick Up a Package or Piece of Mail

Students will receive an email or text if a package or piece of mail has arrived on campus for them. The message will direct students where to pick up their mail.

Ship a Package or Piece of Mail

Before mailing, double check both the recipient’s address and your return address are correct to ensure delivery accuracy. This will help prevent any mail delivery issues.

Explore our Mail Center locations and discover additional information about Mail Services by scanning the QR Code!

DeliciousEats

Available 24/7,when you need it most.

JUST BAKED

Serving tasty, hot and cold meals and snacks. Available in The Bear’s Den and Etta’s Market.

COSTA COFFEE

Barista-style coffee, without the wait. Available in The Bear’s Den, Olin Library, and Etta’s Micro-mart.

FARMER’S FRIDGE

Convenience meets healthy. Available in The Bear’s Den, Etta’s Micro-mart, and Simon’s Rec Center.

TheCharlesF. KnightCenter

Join us on campus with a stay at The Charles F. Knight Center!

The accommodations at the Knight Center establish a new benchmark for sophistication, offering unparalleled comfort in their recently refurbished Deluxe Rooms.

This setting is ideal for parents and families seeking to commemorate special occasions with WashU or to acquaint themselves with our vibrant community.

ContactInformation

Dining Services

Dining Services Main Office | Zetcher House

Hours: 8:30 AM - 4:30 PM | Mon - Fri

Email: diningservices@wustl.edu | Phone: (314) 935-7098

Campus Card Services

University Services Center | Mallinckrodt Center |

Hours: 8:30 AM - 4:30 PM | Mon - Fri

Email: campuscard@wustl.edu | Phone: (314) 935-9339

Parking & Transportation

University Services Center | Mallinckrodt Center

Hours: 8:30 AM - 4:30 PM | Mon - Fri

Dispatch Hours: 7 AM to 11:30 PM | Mon - Fri

Email: parktrans@wustl.edu | Parking Phone: (314) 935-5601

Transportation Phone: (314) 935-4140; Dispatch Phone: (314) 935-7412

Bear Necessities

6618 Shepley Drive, Clayton, MO 63105

Hours: 10:30 AM - 8 PM | Mon - Sat | Sunday Hours: 12:00 PM - 5:00 PM

Website: wubearnecessities@wustl.edu | Phone: (314) 935-5071

Mail Services

Hitzeman Student Mail Center | 6515 Wydown Blvd, Clayton, MO 63105

Phone: (314) 935-5069

Village Student Mail Center | 6985 Snow Way Dr, St. Louis, MO 63130

Charles F. Knight Center

Throop Drive & Snow Way Drive | St. Louis, MO 63130

Website: thecharlesknightcenter.com/stay

Reservations: (314) 933-9400 | Email: knightfrontdesk@olin.wustl.edu