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2017 TRAINING OFFER

CCI France Chine 中国法国工商会 2017年培训手册 THE FRENCH CHAMBER OF COMMERCE AND INDUSTRY IN CHINA

W W W.C C I F C .O R G

J O B .C C I F C .O R G

Beijing branch

FRANCE CHINE

中 国 法 国 工 商 会


HR SERVICES Recruitment and Training We know you, we know them French Chamber HR services: A qualified HR team, whenever you need it

▶ F IND THE BEST TALENTS ▶ TRAIN YOUR STAFF

Our client s: Air France, Airbus, Areva, Auchan , CNP Assurances S. A ., EDF, GDF SUEZ , Mazars, Leroy Merlin, PSA , Saint-Gobain, Serac , Servier, Schneider Electric , Société Générale, Veolia, Thales, Total, TLScontact ... M rs . Sarah M ICH EL michel. sarah@ccifc.org Tel: +86 (10) 6 461 0260 -131

WWW.CCIFC.ORG

JOB.CCIFC.ORG


FRANCE CHINE

中 国 法 国 工 商 会

Dear Madam, Dear Sir, The main role of the French Chamber of Commerce in China is to help French companies succeed in Mainland China through information, networking and business development services. In this regard, we are convinced that a company’s success not only depends on its business plan or strategy but also deeply relies on its human resources. Since several years, HR related issues still remain the Top risk for most businesses, including skilled staff shortage and management discrepancies, especially in a multicultural environment. This is the reason why, since 2004, on top of our recruitment service, we have proposed public and in-house training courses to our members and customers. Today, CCI France Chine organizes around 100 professional training courses, independently or in collaboration with other organizations. The topics of our courses are quite varied, e.g. Management, Human Resources, Finance, Sales, Marketing or Personal development… and aim at addressing your needs to reach your objectives. This year again, we are very delighted to provide you with our Training Program for 2017 compiled into this catalog. Please have a look and discover our Training Offer which includes our most successful training courses (E-Commerce, Cross-Cultural communications…) and much expected new ones (Digital Marketing, Industry 4.0…). For your complete information, all the courses are taught either in English or in Chinese to support your teams’ development in China. Besides the public courses, we are also strongly involved in the organization of in-house trainings for you. Depending on your needs, we can propose: 1. All our public training courses as in-house trainings. 2. Tailor-made trainings matching your Company’s development objectives and staffs’ levels. Finally, we would like to thank our long-time training cooperators: German Chamber, European Chamber, Spanish Chamber, Swisscham, as well as all the companies that chose CCI France Chine trainings: Areva. Air Liquide, Airbus, Alstom, Altran, Andros, Arep, Arkema, Auchan, Bernard Controls, Bureau Veritas, Carrefour, Simon Associés, EDF, EFTEC, ENGIE, Gemalto, Hermes, Lafarge, L'Oréal, LVMH, Novasep, PCM, PSA, SaintGobain, Safran, Schneider Electric, Servier, Total, Thales, Business France, Veolia… We are committed to sharing our expertise with you, please let us know about your training needs and expectations! Warm regards, Mrs. Nathalie ANIEL Beijing Branch Executive Director CCI France Chine Beijing I French Chamber I 中国法国工商会

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The French Chamber of Commerce is delighted to share its meeting rooms, conference room and reception area with you:

CCI France Chine Beijing great new location to rent for your events! Dear Members and Friends, At the centre of the commercial and diplomatic area of Sanlitun, the CCI France Chine extended its offices and business center capacity (19 offices vs. 10 in the former building). With now two meeting rooms, a conference room and a reception area, we are very pleased to make those facilities available for you. If you need to conduct your meetings, hold your conferences/training sessions or any networking events within the CCI France Chine or the Maison France Chine, you are more than welcome to contact us.

Meeting rooms available: Meeting room type

Size

Capacity

Medium meeting room

24m2

10-20 persons

Big meeting room / 2

37m

10-25 persons

Big meeting room open

75m2

Reception area

170m

2

10-60 persons 2

While renting one of our meeting rooms, you will benefit from: • • • • •

FREE Internet FREE whiteboard and markers FREE water and coffee (up to 15 participants) FREE technical and logistical support on site Audio & video conferencing tools on request

Shall you have any interest in this, please feel free to contact us.

ZHANG Qi | zhang.qi@ccifc.org | Tel: +86 (10) 6461 0260-136

WWW.CCIFC.ORG

JOB.CCIFC.ORG

200 persons


CCI France Chine’s HR services With over 10 years’ experience, CCI France Chine’s HR department is well positioned to help you recruit and train your employees. 1) Recruitment service Building on the strength of over 10 years of expertise, the HR department acts as a placement agency and is specialized in recruiting French and/or English speakers as well as multicultural and multilingual professionals. The recruitment process is divided into 4 steps: 1. We post your job description on our website dedicated to job offers: http://job.ccifc.org 2. We prescreen candidates from our CV pool of over 3000 candidates 3. We hold phone interviews with the pre-screened candidates 4. We provide you with a short list of potential talents 2) Training offer The HR department works with high-level consultants and with the best Experts in their field to offer relevant and varied training programs including communication skills, business etiquette, management, leadership skills, negotiation skills… This catalog showcases our public training courses offer. Besides the public courses, the HR department can also propose tailor-made and in-house training courses according to our clients’ needs and expectations. For any question related to HR services, please contact Mrs. Sarah MICHEL: michel.sarah@ccifc.org - +86 (10) 6461 0260 ext. 131.

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CCI France Chine 2017 Training offer – Read me first This offer aims at compiling all CCI France Chine’s public courses that will take place over 2017 in CCI France Chine’s meeting room. The offer is divided into 3 parts: 1) Calendar of all public courses The next 2 pages (pages 8 & 9) are dedicated to the calendar of all public courses to be held in 2017. This provides our clients with an overview of CCI France Chine’s Training offer divided into different categories. 2) Training offer presentation The 2017 Training offer is divided into 9 categories: • Professional skills development • Personal competence development • Human resources solutions • Leadership development • Financial management • Governement affairs certification program • Professional women • Computer skills development • Language skills development 3) Trainer’s network presentation Over the past 10 years, we have been working with high level of consultants to provide our customers with the most suitable trainings to address their needs and expectations. All the trainers have been selected through the following process: • CCI France Chine HR department meets the Training provider company to build the relationship and make sure that the Training provider is serious and shares the same vision as CCI France Chine’s customers • CCI France Chine HR department meets the proposed Trainer to share the approach and the objectives of the training • CCI France Chine HR department attends a training ensured by the Training provider to assess the training performance and the topic relevancy • After each course, the trainees fill in an evaluation report assessing the Trainer, the training content and the materials used for the course. • Further to these evaluation reports, CCI France Chine can decide not to renew the contract with its Trainers.

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All these categories gather different trainings to support our customers’ teams in their development. While going through this offer, you will discover all the courses’ descriptions. Those descriptions respect the following rules and order: • The description is written in English. If the training is held in Chinese only or both in Chinese and English, the training description is written in both languages (one page for each language). • The description is composed of the following parts : 1. The title of the course 2. Key information at the top of the page, including: • Objective: to understand what are the key take-away of the course • Who should attend: to quickly identify who can benefit from such course • Language: in English or in both English and Chinese • Duration: from half a day up to 2 days • Facilitator: name of the trainer • Rating: average mark from previous participants. If the course is new, “New” will be mentioned instead 3. A more detailed description of the course including: • The course objectives • The course outline 4. A table with the dates of the courses and the prices for members and non-members (VAT included) 5. A description of all the Training providers the CCI France Chine relies on and their selected Trainer’s resumes.

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New

New

New

New

New

FRANCE CHINE

Language Page

EN

CH

CH

Business report writing

Project management essentials

Communication, influencing and negotiation skills

EN

CH

eCommerce: What you need to know

Creative problem solving and decision making

22-23

21

20

18-19

16-17

14-15

13

11-12

10

CH/EN

Six thinking hats

*All prices include VAT

CH/EN

FR

Mind mapping

Successfully working and living in China

Sylvie Tournier

Alan Lee

Cyril Drouin

Cyril Drouin

HU Xiaolong

Alan Lee

27-28

Grace Wang

Half

1

1

2

1

1

1

2

2

1

Alistair McArthur

Alan Lee

2

2

Bee Lam

Alistair McArthur

Felix Heinzelmann 25-26 & Bree Zhao

24

PERSONAL SKILLS DEVELOPMENT

EN

Digital marketing

CH/EN

CH

Effective selling skills

Industry 4.0 strategy

EN

Empowering your executive assistant

Duration (Days)

990/1400 (CH) 1100/1500 (EN)

2000/2400

2600/3300

4000/4400

2900/3500

2900/3500

2400/2800

4000/4400

4000/4400

2200/2500

4400/4800

4000/4500

Prices*

Jan

8

23-24

Feb

9-10

16-17

Mar

13

10

20-21

20

Apr

23

23

May

5

Jun

12-13

Jul

3-4

24-25

Aug

7-8

Sep

CCI France Chine Training Offer 2017

Trainer

PROFESSIONAL SKILLS DEVELOPMENT

COURSE

中 国 法 国 工 商 会

13

25

Oct

2-3

15

7

Nov

Dec


New

New

New

New

New

Language

Page

29

30

31

EN

EN

CH

32

33

EN

EN

34

35

EN

EN

1

François Bernard

CH

EN

37

36

38-39

40

CH

EN

FR

FR

French for elementary learners (Level 1)

French for elementary learners (Level 2)

EN

Advanced English in business

43

42

41

LANGUAGE SKILLS DEVELOPMENT

Excel: better manage your data Presenting with PowerPoint

COMPUTER SKILLS DEVELOPMENT

Create a Strong Personal Brand

PROFESSIONAL WOMEN

Business Advocacy and Policy Research for Results

Elaine Wang

Elaine Wang

TBC

PEI Shengtao Alistair McArthur

Em Roblin

Lin Gao & Brent Yuan

60 units

60 units

70 units

1

1

1

1

1

François Bernard

1

Donny HUANG

4800/5800

4800/5800

4600/5100

1800/2200

1800/2000

2675/2996

3000/3500

2200/3300

2200/3300

3210/3745

5700/7980

4000/4500

2

2

4400/4800

4400/4800

Prices*

2

2

Duration (Days)

Joëlle Méric & Sophie de La Noue

Helen DONG

Oliver Prüfer

Oliver Prüfer

Trainer

GOVERNMENT AFFAIRS CERTIFICATION PROGRAM

Finance and accounting for nonfinancial executives and managers Budget management and cost control

FINANCIAL MANAGEMENT

How to engage and lead your team through change Leading and Managing Effectively in China

LEADERSHIP DEVELOPMENT

Recruitment excellence for successful hiring Powerful HR skills for top leaders The Art and Science Behind Effective Employee Relations

HUMAN RESOURCES SOLUTIONS

COURSE

*All prices include VAT

New

Jan

9

17

22

Feb

3

14-15

Mar

30-31

May

21

15

8

15-16

Jun

21

20-21

Jul

Aug

20

1

26-27

19-20

Sep

Oct

Mar 8 - Jun 3 Aug 30 - Dec 13 Wednesday: 18:45-20:45 Saturday: 14:00-16:30 Mar 6- Jun 19 Monday and Wednesday evening 18:45-20:45 Apr 11 - Jul 25 Sep 5 - Dec 19 Tuesday and Thursday evenning 18:45-20:45

Apr

Nov

Dec


Empowering your executive assistant

PROFESSIONAL SKILLS DEVELOPMENT

Objective

P To empower your executive assistants to allow them to work more independently and confidently. Who should attend?

P P

Personal and executive assistants with experience assisting managers and executives. Office managers, secretaries, administrative assistants and receptionists who provide administrative support to personnel and teams.

Language EN

Duration 2 Days

Rating 9.5/10

Facilitator

Alistair McArthur

COURSE OBJECTIVES In this two day workshop, give your executive assistant the opportunity to build their skills covering time management, problem solving, business writing and communication skills to empower them to work independently. More importantly, to become the first line of defense against the innumerable distractions in your supervisor's everyday work life. Participants will engage in practical activities and be given tools and templates applicable to their daily jobs.

-- Problem Identification and Generating Options and Solutions -- Effective Method of Writing Emails -- Taking and passing effective messages -- Assertiveness -- Methods of Prioritization Empowering your EA has been delivered to over 2500 Executive Assistants with great feedback from participants and their leaders.

COURSE OUTLINE Day 1 Morning – Clear Communication 1. What is communication 2. Barriers to communication 3. Asking the right questions 4. Key communication skill 5. Problem solving 6. Defining ‘MY ROLE”

Day 2 Morning - Time Management and Priorities 1. What is Time Management? 2. Strategies for Priorities 3. Filtering work 4. Sharing deadlines 5. Offering alternatives to taking on more work

Afternoon - Dealing with Problems Effectively 1. Delivering effective messages 2. Agreeing and Disagreeing 3. Learning to say “NO” 4. Influencing and Assertive communication 5. Planning your message to deliver constructive solutions 6. Changing communication tone to suit your receiver

Afternoon - Business Writing 1. Email tips 2. Email structure 3. Having an assertive tone in emails 4. Influencing to get action from others 5. Stress deadline

Date

September 7-8, 2017

Price

Member: 4,000 RMB/person 10

Non member: 4,500 RMB/person


Effective selling skills 创造业绩销售技巧

P

To empower professional sellers to acquaint practical selling skills.

Who should attend?

P

Language CH

Suitable for all level sales function or sales related personnel.

Duration 2 Days

New

Facilitator

Bee Lam

COURSE OBJECTIVES Self-confidence and positive attitude are the keys to high effective selling skills. Other than introducing the selling process, this training programme is to increase participants‘ self-confidence by enhancing their communication and interpersonal skills, understanding how to convert objections to business opportunities and achieving win-win situation, in order to improve company image and market share. The trainer will lead participants to acquaint the latest selling skills and theories by practical cases sharing, role play and group discussion.

COURSE OUTLINE 1. Customer-satisfaction selling and value-added selling 2. Improving customer relationships and sales interaction skills 3. Probing and confirming customers' needs and decision criteria 4. Overcoming objections and buying resistance 5. The sales negotiation climate, strategies and tactics 6. Resolving customer problems

Date

March 16-17, August 24-25, 2017

Price

Member: 4,400 RMB/person 11

Non member: 4,800 RMB/person

PROFESSIONAL SKILLS DEVELOPMENT

Objective


Effective selling skills 创造业绩销售技巧

PROFESSIONAL SKILLS DEVELOPMENT

Objective

P

教授职业销售从业人员实用销售技巧

Who should attend?

P

Language CH

适合各级销售及与销售相关工作人员或有志从事销售行业人士。

Duration 2 Days

New

Facilitator

Bee Lam

COURSE OBJECTIVES 高效的销售技巧必须建基於销售人员的自信心和正面的销售态度。本课程旨在从销售人员的心态着手,通过提 升学员的沟通人际技巧到熟习销售流程,把顾客的异议及拒绝转化为商机,从而达到双赢的顾客关系,改善企 业的形象及市场占有分比。 课程导师会透过真实案例的分享、角色扮演,引导学员参与讨论,启发学员从多 角度去认识最新的销售理论与技巧。

COURSE OUTLINE 1. 提高顾客满意度及有附加增值的销售 2. 改善顾客关系和销售沟通技巧 3. 探索及确认客户的需求和决策原则 4. 如何化解顾客的拒绝和异议 5. 谈判方案和策略 6. 解决客户面对的各种问题

Date

March 16-17, August 24-25, 2017

Price

Member: 4,400 RMB/person 12

Non member: 4,800 RMB/person


Business report writing

P

To understand the requirements for clear and meaningful reports

Who should attend?

Language EN

P Staff who are expected to write reports for sales, customers, finance, meetings and regular internal reporting

Duration 1 Day

Rating 10/10

Facilitator

Alistair McArthur

COURSE OBJECTIVES The objective is to build the required skills to write 1 page to 4 page reports so as to allow readers to clearly understand the report content. This is achieved by learning report structure, types of reports, logical report writing and common report writing language. -- Writing and improving the quality of business reports -- Compiling reports to ensure that content and format are appropriate -- Determining the focus of the report – deciding on correct content -- How to select format and structure to meet the readers needs -- Ensuring that the document sequence is logical and meaningful -- Presenting information differently: text, graphs, tables, and diagrams -- Organising and structuring a technical text appropriately -- Presenting the same information in different ways

COURSE OUTLINE 3. Making your message clear -- Rules -- Short sentences -- Long sentences -- Paragraphing properly -- KISS – Keep it short and simple! 4. Set action objectives -- Action versus passive -- Writing action objectives -- Delivering the right message (structure)

1. Introduction -- Types of business reports -- The purpose of business reports -- The skills needed to write business reports 2. Structure -- Designing the structure - beginning, middle, end -- The format of a report -- The importance of attractive presentation in a report -- The main sections of a report -- Report writing practice -- Writing the introduction -- Writing the body of a report -- Writing meaningful conclusions & recommendations -- Writing an effective executive summary

Date

April 20, 2017

Price

Member: 2,200 RMB/person 13

Non member: 2,500 RMB/person

PROFESSIONAL SKILLS DEVELOPMENT

Objective


Project management essentials 项目管理精要

PROFESSIONAL SKILLS DEVELOPMENT

Objective

P

To plan, start, implement and manage an entire project successfully.

Who should attend?

P

Language CH

Project managers, project engineers and other stakeholders.

Duration 2 Days

New

Facilitator

Alan Lee

COURSE OBJECTIVES Managing projects well requires a great deal of skills and finesse, which makes it so interesting and demanding. Our open workshop Project Management will help you meet the challenges of cost pressure, limited time and high quality. It shows you how to plan and start a new project effectively, key facts to implement and manage an entire project successfully. Simulations and group activities enable you to better master the new project management techniques and templates to make information flow, monitoring and reporting more efficient.

COURSE OUTLINE 1. Define project start and project target 2. Set up an efficient project organization 3. Role of project manager 4. How to develop the statement of work 5. Project planning stages 6. Apply work breakdown structure (WBS) 7. Develop phasing and project schedule plan 8. Anticipate risk and resolve problem 9. Project human resource planning and management

Date

April 20-21, July 12-13, 2017

Price

Member: 4,000 RMB/person 14

Non member: 4,400 RMB/person


Project management essentials 项目管理精要

P

成功地策划、启动、展开及管理整个项目。

Who should attend?

P

Language CH

项目经理、项目工程师与相关人士。

Duration 2 Days

New

Facilitator

Alan Lee

COURSE OBJECTIVES 项目管理工作有趣而富挑战性,对技能技巧要求很高。本课程将助你迎难而上,面对成本压力、时间限制品质 要求的考验,教你学会如何有效计划和启动新项目,领会成功开展和管理整个项目的要点。通过情景模拟和小 组活动,你能更好地掌握项目管理新技巧及工具,提高信息流程、项目监管和项目报告的效率。

COURSE OUTLINE 1. 定义项目启动和项目目标 2. 建立有效的项目架构 3. 项目经理的角色 4. 如何建立项目描述 5. 项目管理的各个阶段 6. 工作结构分解的应用 7. 划分项目阶段、制作项目进度时间表 8. 预测风险并解决问题 9. 项目人力资源计划及管理

Date

April 20-21, July 12-13, 2017

Price

Member: 4,000 RMB/person 15

Non member: 4,400 RMB/person

PROFESSIONAL SKILLS DEVELOPMENT

Objective


Communication, influencing and negotiation skills 沟通、影响力和谈判技巧

PROFESSIONAL SKILLS DEVELOPMENT

Objective

P

To improve the relation with co-workers, customers, friends and family members so as to achieving success in all kind of negotiation situations.

Who should attend?

Language CH

for those who want to improve their communication skills P Suitable and enhance negotiation skills in order to achieve performance excellent in career path.

Duration 2 Days

Rating 9.8/10

Facilitator

Alan Lee

COURSE OBJECTIVES Communication and negotiation skills are vital and the key success factors to all kind of business nowadays. The program trainer will lead the participants understand their own and others’ interpersonal style by applying the most updated tools. Participants will learn to improve the relation with co-workers, customers, friends and family members so as to achieving success in all kind of negotiation situations. The trainer will make use of actual business cases sharing and role plays, to let participants be involved and experience the latest communication skills and negotiation process from a different angle.

COURSE OUTLINE 1. Positive attitude and relationship-building strategy 2. Assess individual profile and communicate with people with different styles 3. Characteristics of positive communication and how to communicate assertively 4. How to listen, ask question and give quality feedback in order to build understanding and acceptance 5. Causes of conflicts and strategies and processes for resolving conflicts 6. What is negotiation and understand the negotiation process 7. Effective preparation for negotiation 8. Making and getting meaningful concessions 9. Breaking negotiation deadlocks

Date

March 9-10, August 3-4, 2017

Price

Member: 4,000 RMB/person 16

Non member: 4,400 RMB/person


Communication, influencing and negotiation skills 沟通、影响力和谈判技巧

P

让学员学习如何改善与工作伙伴、客户、家人和朋友之间关系进而在谈判桌上达至致胜之道。

Who should attend?

Language CH

P 适合从事各种行业有志改善人际沟通技巧,并希望通过提升谈判能力从而 改进工作表现的人士。

Duration 2 Days

Rating 9.8/10

Facilitator

Alan Lee

COURSE OBJECTIVES 在现今商业社会无论从事那一种行业,沟通能力和谈判技巧可说是成功必须具备的基本要素。本课程引导学员 认识自身及别人的人际风格,让学员学习如何改善与工作伙伴、客户、家人和朋友之间关系进而在谈判桌上达 至致胜之道。课程导师会透过真实案例的分享、角色扮演,引导学员参与讨论,启发学员从多角度去认识最新 的人际沟通技巧及谈判流程。

COURSE OUTLINE 1. 建立正面态度及人际关系的策略 2. 评估个人的人际风格及与不同风格的人沟通 3. 正面沟通的特点及何谓决断的沟通 4. 如何通过聆听、发问及回蚀技巧去建立谅解和接纳 5. 冲突的成因、化解冲突的策略和流程 6. 认识什么是谈判和谈判流程 7. 有效地计划及准备你的谈判 8. 在谈判过程中让步的决策 9. 如何解除谈判的各种障碍

Date

March 9-10, August 3-4, 2017

Price

Member: 4,000 RMB/person 17

Non member: 4,400 RMB/person

PROFESSIONAL SKILLS DEVELOPMENT

Objective


Industry 4.0 strategy 工业4.0策略

PROFESSIONAL SKILLS DEVELOPMENT

Objective

P

Learn about Industry 4.0 and discuss how can enterprise process industry 4.0 Language CH/EN

Who should attend?

Duration 1 Day

P Upper Management Facilitator

P Department Managers

HU Xiaolong

COURSE OBJECTIVES ------

What means Industry 4.0, smart products and smart services Learn about the innovative business model examples Digitalization and integration of value chains Develop an implementation roadmap and identify the main implementation barriers Share best practice with other participants and experts

COURSE OUTLINE 1. Introduce industry 4.0 and its strategies and share related individual experience 2. Have case study and a workshop on potential ideas / measures 3. Evaluate the ideas and have the investment-game-workshop 4. IT Security within the context of industry 4.0 5. Discuss how can enterprise process industry 4.0

Date

May 23, November 7, 2017

Price

Member: 2,400 RMB/person 18

Non member: 2,800 RMB/person

New


Industry 4.0 strategy 工业4.0策略

P

学习工业4.0策略以及探讨企业如何实施工业4.0 Language CH/EN

Who should attend?

P 管理层

Duration 1 Day Facilitator

P 部门经理

HU Xiaolong

COURSE OBJECTIVES ------

了解工业4.0,智能产品和智能服务 学习创新商业模式的案例 价值链的数字化与整合 制定实施路线图,确定主要的实施障碍 与其他参加者和专家分享最佳案例

COURSE OUTLINE 1. 介绍工业4.0及它的基本策略并分享相关的个人经验 2. 进行案例学习和头脑风暴 3. 评估想法和方案并进行投资游戏的培训 4. 介绍工业4.0背景下的IT安全问题 5. 探讨企业如何实施工业4.0

Date

May 23, November 7, 2017

Price

Member: 2,400 RMB/person 19

Non member: 2,800 RMB/person

New

PROFESSIONAL SKILLS DEVELOPMENT

Objective


Digital marketing

PROFESSIONAL SKILLS DEVELOPMENT

Objective

P

To get an in depth knowledge of Digital Marketing

Who should attend?

P

This training session targets any brands or merchants which need to understand Digital Marketing or get more out of their Digital channels.

Language EN

Duration 1 Day

Rating 9.8/10

Facilitator

Cyril Drouin

COURSE OBJECTIVES This training brings the necessary skills to design, build, manage and measure effective online and digital campaigns weaving together the core skills of digital marketing, social media, online PR, paid and organic search and measurement programmes.

COURSE OUTLINE 1. Digital Marketing & Markets Insights -- Internet usage in China and the rest of the world -- What is Digital marketing ? -- What does Digital Marketing mean for your brand or your company ? -- Who are the main players in China and the Rest of the World ? 2. Content marketing -- How a search engine works ? -- Analytics : What to measure and how ? -- A focus on Google Analytics -- What is SEO and why it is not enough anymore ? -- What is Content Marketing and how it works ? -- How to build a Content marketing Strategy ? -- Let's have a look at search and content marketing strategy for Baidu - Let's have a look at search and content marketing strategy for Tmall/Taobao - Let's have a look at search and content marketing strategy for Google 3. Social Marketing -- Traditional media vs. Social Media? -- Review of the main players in China and the rest of the world - Key Opinion Leaders : Who are they ? How to find and use them ?

-- How to integrate Social Marketing in a global Digital Marketing plan ? - Social Listening : Why and How to use it ? -- Focus on Weibo -- Focus on WeChat -- Social Campaign : The best campaigns review 4. Online Advertising -- The main players in China and the rest of the world -- How online advertising works ? What to buy (PPC/CPM/CPS/etc) ? How to buy it ? How to target it ? - Focus on Tmall Advertising -- Focus on Baidu Advertising -- Focus on WeChat Advertising -- A brief review on Google Adwords & Facebook ad 5. Budgeting -- Traffic costs efforts and money -- How to draft a "realistic" digital marketing full plan and budget ? -- KPIs : How to define the right Key Performance Indicators and measure success or failure ? -- What are the digital marketing trends ?

Date

October 25, 2017

Price

Member: 2,900 RMB/person 20

Non member: 3,500 RMB/person


E-commerce: What you need to know

P

To understand how to set-up and manage your e-commerce business in China

Who should attend?

P P

Any brands or merchants with an e-commerce or digital project on the Chinese market Entrepreneurs or e-commerce practitioners can join this course

Language EN

Duration 1 Day

Rating 9.8/10

Facilitator

Cyril Drouin

COURSE OBJECTIVES Whether you are a brand representative or an individual merchant working on an e-commerce project in China, this training will help you understand the unique traits of the Chinese e-commerce market, best practices for e-commerce in China, as well as the Chinese digital ecosystem. Through real-life examples and case studies, this training will allow you to gather the necessary practical and market knowledge to enable the success of your e-commerce project in China.

COURSE OUTLINE 1. Market insight -- Who are the Chinese Internet users & online buyers? -- Focus on the mobile market in China 2. Marketplaces & eTailers -- Business models of the e-Marketplaces in China -- Tmall/Taobao Focus 3. Cross Border ecommerce -- How and why do brands leverage cross-border e-commerce? -- Review of the different logistical options 4. Stand Alone e-commerce Websites - The Localization of an e-commerce Website for China -- Hosting a website in China 5. Digital Landscapes, Baidu, and Video -- Baidu & Baidu Marketing -- Video platforms landscape and advertising costs 6. Social Marketing & Social e-commerce -- Why social marketing is a ’must’ for e-commerce in China? -- Weibo is not dead ! How a brand can use Weibo? -- WeChat : The Super-App 7. Trends -- Current e-commerce and Digital Trends 8. Strategy & Budget -- The must-haves of an e-commerce Strategy -- Planning the budget for your e-commerce project

Date

May 23, November 15, 2017

Price

Member: 2,900 RMB/person

Non member: 3,500 RMB/person 21

PROFESSIONAL SKILLS DEVELOPMENT

Objective


Creative problem solving and decision making 创造性解决问题和成功决策 PROFESSIONAL SKILLS DEVELOPMENT

Objective

P

To work out new solutions through daily change.

Who should attend?

P

Language CH

Middle to senior managers

Duration 2 Days

New

Facilitator

Alan Lee

COURSE OBJECTIVES Facing the complex, open-ended, ever-changing challenges, organizations should realize that constant, ongoing innovation is critical to stay ahead of the competition. As a business leader, how effective you are managing these business difficulties? Can you break thought patterns and think differently? This workshop will feature you how to utilize tools to spark creativity, and enable you to develop comprehensive approach to solve problems with fresh ideas and make high quality decisions.

COURSE OUTLINE 1. Identifying blockings to creative thinking and expanding your creativity 2. Application of Creative tools 3. Problem solving and decision making based on KT Model 4. The process of problem solving 5. Situational appraisal and problem root causes analysis 6. Decision analysis – select the most cost effective solution 7. Risk assessment and management 8. Establishing contingency plan 9. Evaluating the solution effectiveness after implementation

Date

February 23-24, November 2-3, 2017

Price

Member: 4,000 RMB/person 22

Non member: 4,400 RMB/person


Creative problem solving and decision making 创造性解决问题和成功决策 P

在变化中寻找解决问题的新方法。

Who should attend?

P

Language CH

中高层管理人员。

Duration 2 Days

New

Facilitator

Alan Lee

COURSE OBJECTIVES 面对复杂、开放、多变的挑战,企业意识到不断创新是在竞争中保持领先地位的关键。作为领导者,你能有效 地应对这些商业难题与挑战吗?你能打破思维定势,从不一样的角度思考问题吗?本课程将教你如何运用工具 擦亮创意的火花,开拓解决问题的广泛的思路,用崭新的意念做出高质量的决策。

COURSE OUTLINE 1. 认识创造性思维的障碍及拓展你的创意 2. 如何应用创意工具提升创造力 3. 引用KT模型去解决问题和作出决策 4. 解决问题的程序 5. 处境评估及剖析问题根源 6. 决策评估 - 选择最附合成本的方案 7. 风险评估与管理 8. 建立应急计划 9. 评估方案实施效果

Date

February 23-24, November 2-3, 2017

Price

Member: 4,000 RMB/person 23

Non member: 4,400 RMB/person

PROFESSIONAL SKILLS DEVELOPMENT

Objective


Successfully living and working in China

PERSONAL SKILLS DEVELOPMENT

Objective

P Gain insight in the Chinese culture; Get tangible tools on how to smoothly adapt to and cooperate with the Chinese people

Who should attend?

Language FR

P New comers to China who are French speakers and who intend to or are settling down in China

Duration 1 Day

New

Facilitator Sylvie Tournier

COURSE OBJECTIVES

-----

Understanding China’s cultural framework and the economic environment Raising awareness about the impact of one’s cultural style values onto Chinese counterparts Communicating and cooperating efficiently with colleagues and other Chinese business partners Successfully on-boarding in one’s new position in China

COURSE OUTLINE 3. Successfully cooperating with Chinese colleagues and other business partners -- How do hierarchy and formality shape business relations -- The key, ever-present role of the Chinese administration -- Negotiation is part of the Chinese DNA -- How to develop trust with Chinese counterparts

1. China and me -- Cross-cultural perceptions -- What is culture? Everyone has their own ways of looking at the world -- Comprehensive overview of China’s cultural, linguistic, economic, political, geographic, and historic framework -- How to overcome culture shock and to successfully adapt to one’s new environment

4. Successfully communicating with Chinese colleagues and other business partners -- Learning a few Chinese words to break the ice -- Introducing oneself -- Managing gifts and behaving appropriately at banquets -- Carefully evaluating the meaning of Yes and No in China and learning how to read between the lines -- Giving feedbacks and communicating bad news

2. Discovering and understanding China’s core values -- How do Confucianism, Daoism, and harmony (héxié和谐) play out in China on a daily basis -- What is face (miànzi面子) ? Why is it so crucial in China? -- How to ”use” Chinese core values efficiently -- What are the main differences between the Chinese and French way of thinking

5. Successful on-boarding: how to make the successful first steps into one’s new position -- We will discuss the participants’ own specific situation and come up with an action plan

Date

April 10, 2017

Price

Member: 2,600 RMB/person 24

Non member: 3,300 RMB/person


Mind mapping 思维导图

P To organize your ideas and order things for your presentations, meetings, negotiations... Who should attend?

P

Language CH

All people who are willing to make thinking and work more efficiently

Duration 1 Day

Rating 9.7/10

Facilitator

Felix Heinzelmann & Bree Zhao

COURSE OBJECTIVES Learn how to hand-draw mind map and use mind mapping in business area and daily life, to make it more efficient, including : -- Making work plan/ summary -- Writing business proposal/plan -- Preparing presentation/training -- Project management -- More persuasive in report to boss/superiors -- Better memory -- Releaseing the creative thinking -- Quick notes -- More effective life -- ...

COURSE OUTLINE 1. What is mind mapping 2. Benefits and rules of mind mapping (first practice) 3. Mind mapping is the expression of brain 4. Use in working business (including practices) 5. More thinking in life (including practices)

Date

April 13, 2017

Price

Member: 2,000 RMB/person 25

Non member: 2,400 RMB/person

PERSONAL SKILLS DEVELOPMENT

Objective


Mind mapping 思维导图

PERSONAL SKILLS DEVELOPMENT

Objective

P

学习如何为你的演讲、会议和谈判组织想法

Who should attend?

P

Language CH

所有职场人士,希望提升思考和工作效率的人。

Duration 1 Day Facilitator

Rating 9.7/10

Felix Heinzelmann & Bree Zhao

COURSE OBJECTIVES ------------

学会手画思维导图及在商务和生活中应用思维导图,包括: 制作工作计划、工作总结 更快编写商业方案 有效准备演讲/培训 和老板、上级汇报时,更有说服力 更高效项目管理 更高效记忆 释放创造性思维 快速记笔记 更有效的掌控生活 …

COURSE OUTLINE 1. 什么是思维导图 2. 思维导图的规则和益处(画第一幅思维导图) 3. 思维导图与大脑的关系 4. 商务工作中的应用(包括各个模板练习) 5. 生活中的应用(包括练习)

Date

April 13, 2017

Price

Member: 2,000 RMB/person 26

Non member: 2,400 RMB/person


Six thinking hats® ® 六顶思考帽

P To deeply improve the way, quality and speed of thinking Who should attend?

P Managers and employees willing to conduct or contribute to more productive meetings and discussions P Individuals and teams who are going through the different stages of an M&A process might find this course highly beneficial

Language EN

Duration Half day

Rating 9.7/10

Facilitator

Grace Wang

COURSE OBJECTIVES After your team learns the skills behind the Six Thinking Hats system they will: - Hold critical meetings without emotions or egos making bad decisions - Avoid the easy but mediocre decisions by knowing how to dig deeper - Reduce conflicts at work and in private life, - Increase productivity and even more important - be more effective - Make creative solutions the norm - Maximize and organize each person’s thoughts and ideas - Get to the right solution quickly and with a shared vision - Increase the quality of your thinking, become a better manager - It may even make you a happier person

COURSE OUTLINE 1. Part 1: What is special about the Six Thinking Hats method? -- Benefits of parallel thinking vs. adversarial thinking -- Quality of thinking can be improved. Thinking is the basis of our actions, and actions might also become different as a result of an improved way of thinking. 2. Part 2: The Six Hats, one by one: -- White Hat: calls for information known or needed -- Red Hat: signifies feelings, hunches and intuition -- Black Hat: is judgment – the devil’s advocate or why something may not work -- Yellow Hat: has symbolizes brightness and optimism -- Green Hat: focuses on creativity, the possibilities, alternatives and new ideas -- Blue Hat: is used to manage the thinking process 3. Part 3: Six Hats applied – Using the hats in different situations: -- Individual thinking -- Communication settings -- Team use 4. Part 4: Action plan after training 5. Part 5: Q & A

Date

June 5, October 13, 2017

Price

Member: 1,100 RMB/person 27

Non member: 1,500 RMB/person

PERSONAL SKILLS DEVELOPMENT

Objective


Six thinking hats® ® 六顶思考帽

PERSONAL SKILLS DEVELOPMENT

Objective

P 深入改善思考的方式、质量和速度 Who should attend?

P 需要学习组织思考的实用方法,提高思考能力的管理者和员工 P 认同感(认同思维管理相关理论,或对思维管理有兴趣的人员) P 中高层&关键岗位(可作为会议中的蓝帽人选,来掌控会议进度) P 需求(目前的会议流程有痛点,对于提高会议效率有需求的人员)

Language CH

Duration Half day Facilitator

Grace Wang

COURSE OBJECTIVES 学会六顶思考帽,在工作和生活中的应用效果,包括: 1. 使讨论更民主,提高会议效率效果 2. 使思考更清晰、全面、客观从而做出最佳决策 3. 避免冲突的工具 4. 帮助团队多角度去看问题,避免片面,在多数人发现问题的地方找到机会 5. 为创新提供了空间和时间,激发创造新价值 6. 提高你的思维质量,成为更好的管理者 7. 甚至:让您更幸福

COURSE OUTLINE 1. 第一部分:开场:思维的重要性,什么是平行思维? 思考是一门技术是可以通过学习和训练提高的。 2. 第二部分:六顶思考帽子的讲解 每顶帽子讲解:白帽,红帽,黑帽,黄帽,绿帽,蓝帽 3. 第三部分:六顶思考帽在沟通和个人思考方面的应用 个人应用:在个人思考方面的应用,例如:如何准备一次重要的汇报展示 沟通应用:在沟通方面的应用,例如:在工作中与同事,领导的沟通,在家庭中如何处理婆媳关系 团队应用:会议及团队讨论及项目 4. 第四部分:关于如何在课后更好的应用六顶思考帽的建议 5. 第五部分:问题和回答

Date

June 5, October 13, 2017

Price

Member: 990 RMB/person

Non member: 1,400 RMB/person 28

Rating 9.7/10


Recruitment excellence for successful hiring

P

To provide you a set behavioral interview skills and various kinds of skill practices.

Who should attend?

P Top Managers, Senior Managers, HR Managers, Recruitment Professionals.

Language EN

Duration 2 Days

New

Facilitator

Oliver PrĂźfer

COURSE OBJECTIVES Hiring people successfully is one of the most important goals not only for the HR department, but for the whole company. Being able to recruit suitable (!) staff in a structured, professional and time efficient way often decides about a company’s success in general. This interactive seminar with lots of practice and first hand experiences provides you with all necessary insights, instruments and skills of a high class recruiter, even for filling Executive positions.

COURSE OUTLINE 1. The recruitment and selection process 2. Performing a job analysis and writing a position profile 3. Tips and tricks for drafting job advertisements 4. Ways to find good candidates 5. How to efficiently screen resumes 6. How to create the right interview atmosphere 7. Problems recruiters face 8. Interview preparation and format 9. Interviewing barriers 10. How to conduct efficient telephone interviews 11. Finally: personal interviews 12. Non-verbal communication 13. Using different types of interview questions 14. Handling difficult applicants 15. How to compare and evaluate candidates 16. Recruiting executive positions (general manager, sales director, chief representative etc.) 17. Checking references 18. Preparing and making a job offer

Date

May 30-31, September 19-20, 2017

Price

Member: 4,400 RMB/person 29

Non member: 4,800 RMB/person

HUMAN RESOURCES MANAGEMENT

Objective


Powerful HR skills for top leaders HUMAN RESOURCES MANAGEMENT

Objective

P

To acquire the basis of HR management to make the team succeed in their operational work.

Who should attend?

P

Top Managers and Senior Managers looking to improve their understanding of both human and legal HR issues.

Language EN

Duration 2 Days

New

Facilitator

Oliver PrĂźfer

COURSE OBJECTIVES -----

Understand powerful HR concepts to enhance leadership quality and success Increase the ability to motivate yourself and others Deepen your understanding of psychological factors Deal with HR essential issues as a non HR Manager: from recruitment, to conflict management to terminate contracts.

COURSE OUTLINE -----

Overview about powerful HR skills und how to make use of them as a top leader What is motivation, how to motivate yourself and others? Understanding your team members psychology HR secrets about topics like efficient recruitment, promotion, salary increase, conflict management and contract termination

Date

March 14-15, September 26-27, 2017

Price

Member: 4,400 RMB/person 30

Non member: 4,800 RMB/person


The Art and Science Behind Effective Employee Relations

P To learn from a true expert how to develop effective Employee Relations strategies applicable to your company.

Who should attend?

P

The people who are an HR professional with at least 3 years of experience, or a front-line manager

Language CH

Duration 2 Days

New

Facilitator

Helen DONG

COURSE OBJECTIVES You will learn from a true expert how to develop effective Employee Relations strategies applicable to your company. Through exercises and case studies, you will develop not only the technical skills but also the softer skills based on the latest psychological research that can make a measurable difference to you work.

COURSE OUTLINE

1. Employee Relations Overview -- What defines Employee Relations (ER)? -- [Exercise] Questionnaire on organizational atmosphere -- Market Size & Market Growth -- Why does the Chinese consumer buy online? 2. Labor Relations Overview -- An introduction of labor relations/labor contract law -- Trade unions -- How to compose the employee handbook -- Setting regulations on behaviors -- [Exercise] Compose 1 behavior regulation and its grading -- Rewards and punishment regulations -- Handling employee misconduct -- Handling labor arbitration -- [Q&A] Case study and Q&As 3. Psychological Factors in ER Management -- Conflict management in an organization -- Understanding traits of individuals -- Handling pressure -- Behavioral science -- EAP plan -- Cultivating empathy

Date

July 20-21 , 2017

Price

Member: 4,000 RMB/person

4. Optimizing Employee-Organization Relations -- Notice the early signs of ER deterioration -- Enhancing employee engagement -- Build up the psychological contract -- Employee incentives and retention -- [Exercise] Assessment on the key incentive factors at work

Non member: 4,500 RMB/person 31

HUMAN RESOURCES MANAGEMENT

Objective


How to engage and lead your team through change? Objective LEADERSHIP DEVELOPMENT

P

To develop the ability to lead, manage and engage teams within the context of change projects.

Who should attend?

P

Language EN

For managers, project managers, training managers, HR managers and employees involved in change processes.

COURSE OBJECTIVES

COURSE OUTLINE

Price

Member: 5,700 RMB/person

Facilitator

Joëlle Meric & Sophie de La Noue

Day 2 1. The third phase of change: anchoring -- Decide the intensity of change and change leadership actions you want to implement for this phase, in which the new initiatives must be anchored in the daily reality and the culture of the company -- See the consequences of your decisions and get input on change leadership from consultants 2. One-on-one management within the context of change 3. Leadership styles within the context of change -- Get input on Goleman’s leadership styles from consultants -- R e f l e c t o n t h e l e a d e r s h i p s t y l e s y o u exemplified during the game. How relevant were they in this situation? 4. Learnings

Day 1 1. Introduction 2. Awareness to change 3. Communication of change 4. The first phase of change: start-up -- Decide the intensity of change and change leadership actions you want to implement for this phase when new initiatives and practices are tested - See the consequences of your decisions and get input on change leadership from consultants 5. The second phase of change: implementation -- Decide the intensity of change and change leadership actions you want to implement for this phase in which new initiatives are implemented in the company -- See the consequences of your decisions and get input on change leadership from consultants

June 15-16, 2017

New

Training method: A serious game will be used by the trainers as it privileges the learning in action approach and it also exemplifies the art of moving a project forward while striving to keep or get people on board. Participants make decisions, discover the consequences, learn for the immediate next decision that they have to make. This game encompasses the unfolding of a whole strategic and organizational change project, and gives participants the opportunity to step back and learn by looking at the big picture.

-- Understand how people dynamics evolve along a change project, and how you can influence them -- H a v e a s t r o n g e r a w a r e n e s s a n d m o r e differentiated language relating to resistance, leadership behavior, and organizational change -- Reflect on your own leadership in a change process, and what you can do about it -- Broaden the range of leadership actions that you can take for your team to get on board the change

Date

Duration 2 Days

Non member: 7,980 RMB/person 32


Leading and Managing Effectively in China Objective Chinese social system, cultural patterns, communication styles and management approaches.

Who should attend?

P

A foreign expatriate who would like to better understand how Chinese culture is influencing your work

Language EN

Duration 1 Day

New

Facilitator

Donny HUANG

COURSE OBJECTIVES ---------

Raise awareness of different cultural patterns in the workplace including participants’ own cultures. Understand Chinese culture and its impact on business and management. Help participants see culturally-based patterns of communication and interaction. Discuss methods for avoiding misunderstanding and practice using effective responses. Learn a model to effectively develop cross-cultural competence/skill Enhance communication between expatriate managers and their local Chinese colleagues and staff. Understand how to develop trusted relationship with the Chinese both internally and externally Enhance expatriates’ leadership effectiveness in China, in term of communicating with Chinese,leading team, and driving result.

COURSE OUTLINE 1. Understanding Culture, Chinese Cultural Beliefs and ValuesBenefits and rules of mind mapping (first practice) -- A brief history of China with emphasis after 1840 -- Culture and its impact on global business and the workplace -- A model to develop cross-cultural competence -- What shapes Chinese cultural beliefs and values? -- Chinese cultural impact on Chinese society -- Key Values that impact Chinese business and management practices -- A model to compare your culture with Chinese culture -- Debrief assessment profile and understanding different cultural dimensions 2. Cultural Applications in Leading and Managing Effectively with Chinese -- Understanding the Chinese leadership style -- Understanding the Chinese decision making process -- Chinese conflict resolution style -- Apply Chinese Cultural Insight to Enhance Leadership Effectiveness -- How to motivate Chinese -- How to develop trusted relationship with Chinese -- How to communicate effectively with Chinese -- How to lead Chinese team -- How to drive result in China

Date

September 1, 2017

Price

Member: 3,210 RMB/person 33

Non member: 3,745 RMB/person

LEADERSHIP DEVELOPMENT

P to help expatriates increase awareness of their own cultural values, and familiarize themselves with the


Finance and accounting for non-financial executives and managers Objective

FINANCIAL MANAGEMENT

P

To better understand the financial statements and the fundamentals of business valuation

Who should attend?

P P P P

General Managers, Directors, Top Executives and Experienced Managers, Business Managers, Department Heads & Managers Sales & Marketing Managers, Investment Professionals Accountants, Corporate Treasury Managers Any staff with a non-financial background looking to learn the fundamentals of finance

Language EN

Duration 1 Day

New

Facilitator

François Bernard

COURSE OBJECTIVES

-- Breakthrough the language of finance -- Understanding the basic accounting model and its limitations -- Analyzing and interpreting financial statements within the context of industry analysis and macroeconomic fundamentals -- Providing rigorous tools and approaches to measure the effectiveness of expenditures -- Clarifying financial statements and their relationship to strategic decisions -- Communicating more effectively with financial managers and accountants -- Understanding different valuation techniques and respective benchmarks

COURSE OUTLINE This one day training teaches the basics of financial reports, as well as the fundamentals of business valuation and the creation of shareholder value. The course begins by describing the accounting process and the creation of financial statements. After understanding the basics of the financial statements, participants will be explained how financial statements reveal the company’s operations and finance truth behind the data. In the last part of the session, participants will become familiar with the understanding and use of financial accounting information in capital investment decisions. Knowing how to read financial statements is a great asset in analyzing business opportunities, assessing financial risks, communicating, and dealing with the real business situations. The training is based on case studies in order for participants to become familiar with the basic guidance behind finance and accounting and the preparation of the three main financial statements, Balance sheet, Profit and loss account and cash flow statement. It includes too the analysis of the main items of the annual report of a listed company. Topics covered: 1. Introduction to the course 2. Accounting : the Language of Finance and Management 3. Demystifying Financial Statements 4. Analysis of Financial Statement - where to find useful information? 5. Making Financial Decision 6. Study of the annual report of a listed company 7. Accounting Creates Value 8. Capital Investment decision

Date

February 22, September 20, 2017

Price

Member: 2,200 RMB/person 34

Non member: 3,300 RMB/person


Budget management and cost control Objective To get the necessary skills to better control the costs and decide the pricing

Who should attend?

P P P P P

Top management and Top Executives Business Managers, Department Heads & Line Managers (including sales and marketing) Accountants, Corporate Treasury Managers Professionals of any department involved in the budget process Any staff with a non-financial background

Language EN

Duration 1 Day

New

Facilitator

Franรงois Bernard

COURSE OBJECTIVES 1. Budget, management and cost control: how to improve the performance of an Organization 2. Budget and decision making: understanding the costs and the pricing 3. Budgeting: the process providing rigorous tools and approaches to measure the effectiveness of expenditures 4. Follow up of budget realization and improvement: accounting for control 5. Capital budgeting and investment decision

COURSE OUTLINE More than ever, executives and managers have to understand how their decisions affect costs and how understanding costs and managing them properly is the way to success in an organization. This one day training teaches the basics of financial reports, but above all the fundamentals of management accounting which is considered as the tool to enhance executives and managers ability to take adequate decision in an everchanging environment. After understanding the basics of management accounting and its link with financial accounting, participants will be explained how to build budgets and implement cost control systems in a company. In the last part of the session, participants will become familiar with the understanding and use of financial accounting information in capital investment decisions. The training is based on case studies in order for participants to become familiar with the basic guidance behind budgeting, cost control, valuation and financing of projects. Participants will understand how to build a Master budget and reconcile it with financial statements and, beyond that, how strategic decisions are linked with the quality of information that will support these strategic plans and decisions made in the company.

Date

June 8, 2017

Price

Member: 2,200 RMB/person 35

Non member: 3,300 RMB/person

FINANCIAL MANAGEMENT

P


Business Advocacy and Policy Research for Results

GOVERNMENT AFFAIRS PROGRAM

Objective

P

how to identify the right stakeholders, build win-win solutions, and communicate effectively with their internal & external stakeholders.

Who should attend?

P

Government Affairs (GA) practitioners who are seeking to deepen their understanding of business advocacy and best practices.

Language CH

Duration 1 Day

New

Facilitator

Lin Gao & Brent Yuan

COURSE OBJECTIVES -- how to identify the right stakeholders, build win-win solutions, and communicate effectively with their internal & external stakeholder -- as the foundation of government affairs, helps business to navigate in this environment and provide solutiondriven recommendations.

COURSE OUTLINE

1. Government Affairs: From Good to Great:

---

What has changed in the New Normal, and how should GA professionals be prepared for the new challenges? How to think strategically about government affairs?

2.

External Stakeholder Mapping:

--

When presented with a specific advocacy goal, how to design advocacy strategy, who to engage and how to find “win-win� opportunities? How to establish a systematic and professional government relations network to achieve the business objective?

-3. ---4. ----

Internal Stakeholder Management and Communication:

How to engage and influence different functions so that they can support advocacy goals? How to craft concise talking points for senior executives from headquarters? How to present to senior executives with logic and assertiveness? Three key elements of policy research:

Monitoring: How and where to get useful information and monitor the developments of certain policy Analysis: How read between the lines given the context, and come up with your own impact analysis Reporting: How to explain the non-explainable and provide solution-driven recommendations to business or headquarters.

Date

June 15, 2017

Price

Member: 3,000 RMB/person 36

Non member: 3,500 RMB/person


Create a Strong Personal Brand Objective

P to learn something new and to know professional women from other organizations, sharing and communication Who should attend?

P

This is an open course for professional women committed to their own growth.

Language EN

Duration 1 Day

New

Facilitator

Em Roblin

COURSE OBJECTIVES Professionals that attend can expect to: -- Understand how to create a strong personal brand -- Know how to tactfully let others know who you are and what’s important to you -- Look at the gender lens and what will be effective in how you display your strengths -- Increase awareness around how you currently show up to others and identify gaps to how you see yourself -- More persuasive in report to boss/superiors -- Connect and share with other bright-minded women

COURSE OUTLINE 1. Created your Strong Personal Brand Benefits and rules of mind mapping (first practice) 2. An ability to speak out at the right times 3. Communicate with intention and clarity 4. Understand how to express passion and enthusiasm in the areas that you are interested to grow in 5. Meet and share with like-minded women

Date

June 21, 2017

Price

Member: 2,675 RMB/person 37

Non member: 2,996 RMB/person

PROFESSIONAL WOMEN

with peers with empower your mind and ability.


Excel: better manage your data Excel: 如何更好地管理你的数据

COMPUTER SKILLS DEVELOPMENT

Objective

P To promote your work efficiency. Who should attend?

Language CH

P The full day workshop is open to all who need to improve the Excel using level, improve the efficiency of data processing.

Duration 1 Day

New

Facilitator

PEI Shengtao

COURSE OBJECTIVES Many people have to work overtime till midnight in order to deal with the data processing .Facing the huge amount of data and unlimited repetitive work, what method and skill we need to master to generate the report by Excel easily? We will find out the answer in our course. From the data searching, sorting and rapid making business reports, many secrets and skills can be found to make our work easier and more intelligence.

COURSE OUTLINE -- The basic data processing flow and the notice, master the ideal data source formats in data processing, correct the bad habit of establishing the data form. -- Data collection and sorting, learn and master the practical function to enhance the efficiency of processing data. -- Analyzing data by using Pivot Table. -- Statistical analysis and report making with Excel functions. Master the tools and functions of data processing, improve the efficiency of data analysis. -- Preparing your Excel report to present the data information, find the suitable data presentation format, highlighting the information of data, to improve the quality of your report.

Date

March 3, July 21, 2017

Price

Member: 1,800 RMB/person 38

Non member: 2,000 RMB/person


Excel: better manage your data Excel: 如何更好地管理你的数据

P 提高学习者的工作效率。 Who should attend?

Language CH

P 本课程适合有需要系统提升 Excel 使用水平,提高数据处理效率的 Excel 用户。

Duration 1 Day

New

Facilitator

PEI Shengtao

COURSE OBJECTIVES 万家灯火的时候,很多人都在为了处理数据工作而加班。面对海量的工作数据和繁复的重复工作,我们需要掌 握什么样的方法和技巧才能轻松驾驭Excel 制作报表?答案将在本次课程中得到揭晓。从数据的查找、整理到 商务报表的快速制作,其中有很多很多的秘密和技巧可以让我们的工作更轻松、更智能。

COURSE OUTLINE ------

数据处理基本流程和注意事项,掌握数据分析中的理想数据源格式,改变建立数据表格的错误习惯。 数据的收集和整理, 学习并掌握能提升数据处理效率的实用功能并掌握操作技巧。 利用数据透视表,对数据进行快速统计与分析。 利用函数进行统计分析和报表制作。掌握常用数据分析函数,提高数据统计分析效率。 数据信息的呈现与Excel 报表的发布,找到适合自己的数据呈现方式和表现手法,突出数据信息,提高工作 报表质量。

Date

March 3, July 21, 2017

Price

Member: 1,800 RMB/person 39

Non member: 2,000 RMB/person

COMPUTER SKILLS DEVELOPMENT

Objective


Presenting with PowerPoint

COMPUTER SKILLS DEVELOPMENT

Objective

P To enhance your PowerPoint and Presentations skills. Who should attend?

Language EN

P Team members required to prepare and give presentations with impact.

Duration 1 Day

New

Facilitator

Alistair McArthur

COURSE OBJECTIVES Are you trying to make an impact in your presentations or training? Do you want to create a PowerPoint for you and notes for your attendees? This course will introduce you to concepts to use PPT to your advantage to prepare not only great presentations but something people can meaningfully walk away with and make a professional impact.

-- Enhance current PPT capability -- Create attractive PPT slides -- Learn to prepare great hand outs and use PowerPoint as professional presenter -- Planning your presentation -- Prepare your message -- Improve your message for your audience

COURSE OUTLINE Module 1: PowerPoint Essentials 1. Slide Masters and Templates 2. Tables, Charts and Inserting Objects 3. Drawing Skills 4. Using themes, SmartArt 5. PPT Design 6. Speaker Notes and Handouts Activity: Edit a Previous Presentation Module 2: Planning your Presentation and using PPT 1. Presentation Types and Styles 2. Being Clear, Concise and Correct 3. Turning Paragraphs into Bullet Points 4. Mind Mapping 5. Pre-Presentation Worksheet 6. Delivery Notes Template Activity: Mapping a Presentation

Date

February 17, 2017

Price

Member: 1,800 RMB/person 40

Non member: 2,200 RMB/person


Advanced English in business

P To improve your English language fluency and be able to work and negotiate in English Who should attend?

P

Language EN

People who are at an intermediate (or above) English level and want to improve their English communication skills in Business.

Duration 70 units

New

Facilitator

TBC

COURSE OBJECTIVES -- It covers Business English communication in most aspects in a company with an emphasis on cultural expectations and the western way of performing tasks and thinking about business. -- The class covers practical and effective methods for dealing with English communication in a professional manner.Each class includes conversation and/or writing, vocabulary and cultural tips.

COURSE OUTLINE 1. Corporate Overviews and Terminology 2. Effective and Professional Looking Emails 3. Marketing and Sales 4. Effective Telephone Calls 5. Talking to the Boss 6. Decision Making 7. Managing Staff in a Multinational Company 8. Giving Financial Information 9. Report Writing 10. Cultural Differences that affect Communication 11. Communicating in Meetings/Getting Your Point Across

Date

March 8 - June 3, August 30 - December 13, 2017 Wednesday:18:45-20:45 Saturday:14:00-16:30

Price

Member: 4,600 RMB/person 41

Non member: 5,100 RMB/person

LANGUAGE SKILLS DEVELOPMENT

Objective


French for elementary learners (level 1)

LANGUAGE SKILLS DEVELOPMENT

Objective

P Mastering the basics of French language in order to be able to have a daily conversation. Who should attend?

P All Chinese persons willing to learn the language right from the

Language FR

scratch (Level 0), because they are working in French-speaking companies, often traveling to French-speaking areas or simply by personal interest

Duration 60 units

Rating 10/10

Facilitator

Elaine Wang

COURSE OBJECTIVES Elementary Level 1: From 0-60h Objectives: 1 French alphabet and pronunciation 2 To conjugate verbs in present tense 3 To count 4 Greeting and self-introduction 5 How to reach your arrival point (location and direction) 6 How to order in a restaurant 7 Shopping 8 Learn 300 words

COURSE OUTLINE 1. Alphabet and pronunciation 2. To conjugate 1st group verbs in present tense, auxiliaries "être", "avoir" and the verb "aller" 3. Numbers from 1 to 1 billion 4. Difference between feminine and masculine form, plural form, adjectives 5. Interrogative pronoun ‘qui’, ‘quel’, ’que’, ‘qu’est-ce que’, ‘quoi’, ’comment’, ‘combien’, ‘où’ 6. Indefinite and definite articles 7. Possessive and demonstrative adjectives 8. Tonic adverbial pronoun "y" 9. Prepositions ‘en’, ‘au’, ‘à’, ‘pour ‘, ‘avec’, and preposition of place 10. Imperative form 11. Words: colors, mode of transportations, shopping, location and direction, tourist information, restaurant

Date

March 6 - June 19, 2017 Monday and Wednesday evenings 18:45-20:45

Price

Member: 4,800 RMB/person 42

Non member: 5,800 RMB/person


French for elementary learners (level 2)

P Mastering the basics of French language in order to be able to have a daily conversation. Who should attend?

P All Chinese persons who passed French for Elementary Learners

Language FR

Level 1 successfully or who already have some basic knowledges about French. Training recommended if you are working in Frenchspeaking companies, often traveling to French-speaking areas or simply for personal interest

Duration 60 units

Facilitator

Elaine Wang

COURSE OBJECTIVES Elementary Level 2: From 60-120h Objectives: 1 To conjugate verbs in perfect tense, near future and past participle 2 To ask a question using three different structures 3 To express a date and a time-table 4 To express quantity and duration 5 To express possibility, will and obligation 6 To express permission and interdiction 7 To accept and refuse propositions 8 To learn 300 additional words

COURSE OUTLINE 1. 2. 3. 4. 5. 6. 7. 8. 9.

To conjugate 2nd group verbs in present tense: ‘pouvoir’, ‘vouloir’, ‘savoir’ and ‘devoir’ Three typical ways to ask a question Pronominal verb Partitive article To conjugate verbs in perfect tense, past participle and near future Preposition: ‘pour’ and ‘dans’ Usage of ‘il faut’ Direct and indirect objects complement Words: time, date, profession, interests, booking airline tickets, hotel, daily habits, food, ...

Date

April 11 - July 25, September 5 - December 19, 2017 Tuesday and Thursday evenings 18:45-20:45

Price

Member: 4,800 RMB/person 43

Non member: 5,800 RMB/person

New

LANGUAGE SKILLS DEVELOPMENT

Objective


Trainer’s network presentation de Bono China

de Bono Thinking Systems was founded in 1991, focusing on training of Edward de Bono’s “Practical, Radical, Innovative” thinking methods for the various institutions. To date, we have more than 20 distributors in 57 countries. Over 1,000,000 people have attended these thinking skills courses worldwide. de Bono China, was established in 2003 in Beijing with offices in Beijing, Shanghai and Shenzhen and Chengdu. Being the exclusive Authorized Distributor of de Bono Thinking Systems in Mainland China, we strive to deliver professional in-house training services for institutions in the region.

Grace WANG

Started her career in education in 1994, Grace has been in education and training for 20 years. She has a deep study of the whole de Bono thinking system, which laid a solid foundation for her training. With the lively, powerful and interactive training style, her classroom is relaxing and participants are very active. The compact course structure, focused clear teaching point and multi-level, diversified practice in training, enables participants to grasp the de Bono thinking tools and apply them in their work and life as well as fully experiencing the joy of learning.

Carewan Asia

Carewan is a European HR consulting and coaching firm specialized in the human dimension of growth and transformation. Carewan's areas of expertise are: • Leadership dynamics: leadership and talent development programs, executive coaching and leadership team coaching… • Change dynamics: pre to post merger integration, change management in transformation, culture mapping, collaborative innovation • HR dynamics: HR transformation, HR Academy, talent management, employee engagement, HR organization

Joëlle MÉRIC

A Managing Partner at carewan, Joëlle is Chairman of carewan Asia. An Executive Coach, she has 22 years of experience in supporting her clients on the human challenges of their transformations. Her experience ranges from leading the change stream in transformation initiatives, to coaching senior executives of major global companies. Joelle favors open, yet structured approaches, in co-design with clients and partners. She has led consultants’ teams on leadership development programs, development centers, innovation labs, workshops on learning organizations.

Sophie de La NOUE

Sophie has a corporate business, HR and Communications background of more than 15 years, working for MNCs. She has an extensive cross cultural experience, having lived and worked in the UK, in France, Japan, South-Africa, and in the US. As a believer in the ability of the people to transform and grow, Sophie is also passionate about transforming organizations and fostering cooperation to develop collective intelligence and performance.

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Trainer’s network presentation Customer First Consulting Company

Founded in 2007, Customer First (C1st) is a professional wholly foreign owned German services company, specializing in general business skills, management training programs and creative team events.

Felix HEINZELMANN

• Specializes in training of mind mapping, thinking, and teambuilding • In the more than 10 years experience of training and consulting, he uses mind mapping nearly every day, and deeply understand its power. • Has delivered training for many top 500 and big enterprises. • Learn by practice, an Interactive training

Bree ZHAO

• Specializes in training of Mind Mapping, and Business Etiquette skills. • She deeply understands the power of mind mapping in daily use in job of training and management, and is willing to share with more and more people. • More than 8 years training experience for many big enterprises. • Learn by practice, a fun and Interactive training

EDDIC Training Center

Eddic Training Center has been focused on enterprise's customized Microsoft Office training, IT and project management training application since 2003. As the leader of Microsoft Office training market, Eddic has gained reputation among a number of customers in China.

PEI Shengtao

Engaged in corporate Office training consulting and lecturing. Service for many MNCs, GOVs, colleges and universities. Has more than 6 years' extremely rich training experience on corporate IT techniques training and high efficient Office series courses training. Understands the subtleties of customers' need, also tailor to their requirements on IT system software applications and training solutions to help improve their work efficiency. Researched intensively the topics about corporate training and adult education, which was used in his training courses. Be good at teaching in a simple but profound way, the courses' structures are coherent and in good logic. Good at motiving attendees' initiative moreover, with a humor teaching style in class, there were well acclaimed by trainees.

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Trainer’s network presentation FJA & PARTNERS

FJA & Partners was launched in China in February 2009. This company is focusing on risk management issues considered as a way to develop business and improve business performance. It includes financial, tax, management, training and coaching, executive search issues. FJA & Partners has developed a new and comprehensive model to address challenges specific to the Chinese environment for SMEs and corporation.

François BERNARD

François has more than 35 years experience in providing audit services and due diligence assistance to multinationals of different industries including manufacturing companies. François started to work in China in January 1995 when his firm RSM Salustro Reydel established a Representative office. In 2000, RSM Salustro Reydel entered into a joint venture with a Chinese CPA firm. In 2005 his firm joined KPMG France and François was seconded to KPMG China as Partner until end of 2008. In February 2009, Francois launched FJA & Partners. Initially, the company did focus on financial and risk management services. In 2010, based on corporations request for training, FJA & Partners started a new business line dedicated to training in Finance and related matters. François was appointed in April 2015 by the Executive Office of RSM International member of the RSM Global team in China to advise, exchange and develop mutual understanding and business opportunities with the Chinese representative, largest Chinese CPA firm, of RSM Global in China. Graduated from ESSEC Business School (France), François has a Master’s degree in Business Law from Paris II Panthéon Assas University (France). Before coming to China permanently François had been in charge of the financial audit course in his Business school (MBA program) for eight years. He is also a Certified Public Accountant.

German Industry & Commerce (Taicang) Co., Ltd. Beijing Branch

The service provider of the network of German Chambers of Commerce (AHK) in Greater China supports companies with their market entry and business development in China and Germany. Under the brand DE international the offices in Beijing, Shanghai, Guangzhou, Hong Kong, Taipei and Karlsruhe provide business services which encompass all parts of the market entry process. These include market research and business partner search, company establishment and patent registration, recruitment and training, as well as the PR and marketing support.

Oliver PRÜFER

Dr. Prüfer has been living and working in China since 2006. He is the Vice General Manager and the Head of HR / Recruitment & Training for German Industry and Commerce, the service provider of the German Chamber of Commerce in North China, Beijing. For more than 15 years he has been active in leading management and HR roles in Germany, the UK and China. Together with his Sino-German HR team he is currently responsible for all the internal HR Management and HR Development activities as well as the external HR services for German companies. Dr. Prüfer also has a rich experience as an external Trainer, Coach and Consultant. He has trained and coached several thousand people. Having worked in HR for all his career, Dr. Prüfer enjoys sharing some crucial insights concerning the most important Management and HR related topics and especially the questions how to improve and become more successful, how to communicate more efficiently, what to do to make people feel satisfied at work and how to create a motivated and rewarding team atmosphere.

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Trainer’s network presentation IPS Training

IPS is a personal and organizational development company that provides innovative and customized training solutions and coaching for teams and individuals. Providing a wide range of skills development programs, IPS works to build more effective workplace skills, communication and team collaboration.

Alistair MCARTHUR

During his 18 years based in China, Alistair has trained thousands of executives and staff around Asia and in China. He is the Managing Director of IPS and a certified facilitator of the Strength Deployment Inventory (SDI) focusing on improving relationships through increased understanding and effective personal and professional communication. He has managed international teams and is now sharing his knowledge to develop interpersonal skills, and leadership, while also working with organizational leaders to improve stakeholder communication and service. Alistair is a clear analytical thinker and creative facilitator and coach with proven interpersonal skills to contribute successfully in developing the skills of others.

LEAP

LEAP, founded in 2010 by Em Roblin, is a training and consulting firm partnering with organizations across Asia to drive Diversity and Inclusion initiatives and develop their people through high impact programs, integrated transformational experiences and consulting projects. We specialize in gender, with a focus on women’s leadership development, and also work in areas of D&I strategy, intercultural team development and high impact communication. LEAP create opportunities for organizations and their diverse talent to improve performance, productivity and competitiveness through learning experiences and consulting services.

Em ROBLIN

Em has been based in Beijing for a decade and has been working regionally in Asia since she founded LEAP in 2010. Em is focused on developing female leaders. She works with organizations by creating meaningful learning journeys for women and by partnering with executives to drive change and create more inclusive environments. Em has worked with Fortune 500 companies from a range of industries including technology, manufacturing, pharmaceutical, consumer products, financial services and more. She has a strategic alliance with a US-based management consulting firm and collaborates on global D&I projects with leading companies. Em also works with professional women outside of organizations through her quickly growing peer coaching program, where she is the creator and cofounder, The Fulfilled Self. This initiative attracts achievement oriented professional women who want to maximize their impact and be their best selves. She has been invited as a guest lecturer at several notable universities including Peking University, Tsinghua University, Cheung Kong Graduate School of Business, INSEAD, and was recipient of the Ernst & Young Women in Business Inspiration Leadership Award in 2011. She is Canadian, with an MPA from Ryerson University and a BAH in Education and Mathematics from Queen's University.

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Trainer’s network presentation Saatchi & Saatchi

Saatchi & Saatchi has grown from a start-up advertising agency in London in 1970 to a global creative communications company headquartered in New York with 130 offices in 70 countries and over 6000 employees. Saatchi & Saatchi is part of the Publicis Groupe, the world’s third largest communications group. They are a full service, integrated communications network and they work with 6 of the top 10 and over half of the top 50 global advertisers. They’re in the business of getting people to fall in love with their clients’ products and services.

Cyril DROUIN

Cyril Drouin is the Chief eCommerce Officer for Greater China at Saatchi & Saatchi. Cyril has lived in China since 1998 and founded BysoftChina in 2003, an eCommerce and digital agency focusing on the Chinese market. So far, over 100 brands, retailers, manufacturers, and small business have benefited from his expertise through the entire lifecycle of an eCommerce project. From its consulting and strategic phases to implementation and monitoring performance. Cyril is a regular well-respected speaker and trainer at various digital and eCommerce conferences. He hosts high-level training sessions about the Chinese eCommerce ecosystem in China and around the world. Cyril is teaching eCommerce and Digital Marketing in MBA as well. Cyril holds a Master degree in IT & Mathematics. He is native in French and fluent in English, also has a good command of Chinese.

SMT Crossroads Communication

SMT Crossroads Communication provides cross-cultural consulting, training, and coaching services with focus on China and a number of countries in Asia, North America, and France. Their services facilitate connection, communication, leadership, and influence across diverse cultural backgrounds. They focus on developing cultural agility. They also guide their clients to design their own strategies to navigate complex cross-cultural situations. They work with global companies, across activity sectors, based in Europe as well as in China.

Sylvie TOURNIER

Sylvie is a Mandarin speaking consultant specializing in cross-cultural communication, management, and leadership with 20 years of business experience in global environments. She has been working with over 40 nationalities and speaks fluently four languages (French, English, Chinese, and German). After 13 years of experience in the telecommunication industry, she transforms her long-standing passion for the Chinese culture and mindset into professional expertise. She moved to China 20052008, holding managerial positions in Shandong province and in Shanghai. She currently resides in Paris, France, traveling to other parts of Europe and China on a regular basis. A few references of past and present corporate customers: Accenture, Atos, Bayer (Germany), Bombardier, EDF, Eram, ESSEC Business School, EuropAssistance, Imérys, Ipsen (France and China), Limagrain (North and Central America, at a distance), Metro (Germany), Novartis (Switzerland and Japan at a distance), Sanofi, Saint-Gobain, Schneider Electric, Schott, Swiss Export (Switzerland), Valeo (France and China), Volkswagen…

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Trainer’s network presentation 4stones Cross-cultural Consulting Group

4stones Cross-cultural Consulting Group is a leading cross-cultural management consulting company based in China with offices in USA and Beijing as well as an extensive network of distinguished worldwide partnerships. 4stones focuses on the cross-cultural needs of large Chinese corporations and organizations in China, as well as multinationals operating in China. It brings first-rate international approaches and techniques to the China market through consulting, training, forum and research services. 4stones's affiliation with leading experts and organizations in the field of cross-cultural management and training keeps its clients on the cutting edge of international practices and trends, increasing their global prospects and competitiveness. 4stones has developed its own cultural Assessment Tool -Worldpass, the first tool of its kind in China, which focuses on China´s unique culture and helps people understand their own cultural profile in three areas: nature of relationships in a society, attitude towards business and the concept of time. Users will also be able to compare their own cultural profile with other cultures. The tool is well received in the market.

Donny HUANG

Donny HUANG is founding managing partner of 4stones Cross-Cultural Consulting Group, a leading cross-cultural management and global leadership development firm in China. Donny truly understands the cultural differences that shape global business and leadership behaviors. As a consultant and executive coach, he has served large Chinese national corporations Lenovo, Huawei Technology, ZTE Corporation as well as multinationals, Singapore Airline, Nike, the World Bank, UBS, Microsoft, Dell, Areva, etc. Donny started his career with Standard Chartered Bank. Following his MBA, Donny moved on to serve as International Operations Supervisor and Representative for Allied Domecq Retailing International, the parent company of Baskin-Robbins and Dunkin’ Donuts. He was VP at Datahouse, an established Honolulu-based management and technology consulting company and thereafter Managing Director of Pilot Marketing Management Consulting Co. Prior to founding 4stones, Donny was Vice President, Sales & Marketing for a Canadian public-traded company. Donny Huang is frequently quoted in and publishes over 30 articles in the Chinese business press, as well as contributing to “Managing Cultural Difference” (Six Edition) by Dr. Robert Moran, and a book chapter in 2010 Pfeiffer Leadership Development Annual book and coauthored a book titled Global Mindset Leadership in 2015. He holds an MBA in International Management from Thunderbird School of Global Management, Arizona, USA, and did graduate work on Cultures and Leadership at the East-West Center in Hawaii.

TailorMade Chinese Center

TailorMade Chinese Center is an education organization that focuses on language training. The company first started to develop and propose Mandarin training to foreign professionals, its core specialty, and later expanded into English and French language training to Chinese professionals and their families, in both cases supported by a strong network of professional teachers. The center works with companies and embassies offering language courses to their employees through corporate packages, it also works with individual students looking to develop their communication skills. TailorMade services are available in Beijing, Shanghai, Shenyang, Xi’an and Tianjin, as well as online. The center has developed a result-driven methodology focusing on practical communication needs, and allowing for maximum flexibility of hours. To work around busy professionals' schedules, students can choose the time and place of their lessons, or customize their training content. TailorMade's teachers are all native Chinese (except for high level English and French trainings) and have genuine Language University Bachelor or Master Degrees, either in Teaching Chinese as a Second Language, the degree created by the Chinese government to develop professional Chinese teachers, in Chinese literature, English or French.

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Trainer’s network presentation Elaine WANG

Elaine is a professional French and Chinese teacher. following nearly 4 years’ study of French language and civilization in France at both “Université de Caen” and “La Sorbonne”, Elaine became a specialist in French language. After graduation, she worked for 7 years in Paris as a Chinese teacher before moving back to Beijing. Since August 2013, she has worked for TailorMade Chinese Center as a Chinese teacher for foreign expatriates and French teacher for Chinese managers. One of Elaine’s strengths to teach to beginners is the fact that she is Chinese and went through the same learning process, she knows the hard points and explains them in detail, in students’ native language. The teaching method Elaine uses was also adapted to make it more practical and interactive. It was customized for Chinese people and helps to secure quicker results.

Tune U Management Consultant Limited

Tune U is a leading management consultant company based in Hong Kong. The company was established in 2012, as a training and consultant company to provide business process improvement, executive coaching and high quality customer-tailored management related training in the greater China region. Tune U is driven by a team of passionate professionals with long and practical experience in different fields.

Alan LEE

Mr. Alan Lee is the founder and Principal Consultant of Tune U Management Consultant Limited. He has been engaged in business process, quality system, engineering, sales and customer services improvement of different industries, such as logistic, financial bank, insurance, toys, consumer electronics, medical and food service, garment and foot wear, construction, department store, and property management etc., for more than 10 years. In the last 10 years, Alan has also designed and delivered a wide range of tailored management training programmes and workshops for many HKSAR departments, Non Government Organizations, and public service industries. Alan holds a Bachelor of Science Degree in Electrical Engineering from the National Cheng Kung University of Taiwan and a Master of Science Degree in Engineering Business Management from the University of Warwick, UK.

Bee LAM

Bee earned his selling experience when he joined A.I.A. as life insurance counselor in 1983. He was appointed Branch Manager of National Mutual in 1988 where he started the role for sales management and training. From 1993, Bee was posted as Director of Sales of Beijing Wei Ying Investment Co., Ltd and was responsible for the sales achievement of the company in the geographical area of northern Mainland China. Bee started rendering high quality training programs to a large spectrum of multi-national organizations since 1998. He now is a certified facilitator for Huthwaite SPIN and Wilson Learning, NLP Certified Practitioner, and also contracted trainer for many consulting firm in China.

UNITY Business Consulting (Shanghai) Co., Ltd. CONSULTING & INNOVATION

UNITY Business Consulting (Shanghai) Co., Ltd., an affiliated firm of UNITY AG, is a management consultancy for future-oriented corporate management. They create innovative processes and business models – from the initial concept to execution. With modern management knowledge they can increase the innovative strength and the operational excellence of their clients. Their consulting services are based on the Reference Model of Future-oriented Company Structuring. The main focus is on supporting big multinationals, large enterprises and SMEs. They are present at 12 locations worldwide and lead projects around the globe.

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Trainer’s network presentation HU Xiaolong

He grew up in China and has spent many years living in Germany. After studying at the University of Hannover he worked for a short while in the engineering profession. Since 2003 he has worked for various technology oriented management consultancies, including TMG Consultants in Stuttgart. In his last position, as the managing director of Staufen AG’s subsidiary in the country, he helped drive strong business growth in China. His areas of responsibility there were sales, project business, and human resources. His present consulting work focuses on Industry 4.0 strategies, innovation management, operational excellence as well as on managing large implementation projects in a cross-cultural context.

Helen DONG

Helen has an outstanding HR management pedigree, with a Career in fields of management consulting, human resource management and training spanning 21 years in top fortune 500 companies. She has worked extensively in providing consultative solutions for multinational companies, state-own-enterprises and private sectors operating in China. Her consulting clients include: Owens Corning, China Petrol, China Telecom, Tellabs, RDPAC, and SMEs in China in media industry, internet industry, real-estate industry and manufacturing-based companies. Starting with her background in Fortune 500 companies including Kraft, GE, Motorola and Terex as HR generalist, she has been playing an important Human Resources role for China and Greater China. She has gradually added psychological dimensions to her consultant career and is now DISC certified trainer. Helen demonstrates strong ability and capability to support individuals to progress towards their established career desire and aspiration. She combines her corporate human resources and training exposure with the practical and succeeded experiences in career coaching in supporting individuals in strategically establishing career vision and migrating towards their desired direction. Her career transition clients includes global leading electronic companies, internet companies, media, financial service companies and manufacturing companies. She also has in-depth human resources expertisein M&A projects, outplacement consulting and executive coaching.

Brent YUAN

As a Senior Director, Mr. Yuan is responsible for government affairs consulting and account management. He has valuable experience working with multinational companies, specializing in government relations, public relations, crisis management and media relations. Meanwhile, Mr. Yuan also took the responsibility of leading and delivering government affairs training programs to multinational companies, along with taking a business development role to communicate with new clients and strategic alliances. Mr. Yuan worked in the area of public relations and market communications for ten years. He served as a reporter for China Construction Machinery magazine, during which time he interviewed over 40 presidents of multinational companies. Following his experience in the media, he worked as a public communication supervisor to several multinational enterprises, including BMW and Amway.

Lin GAO

Lin has over 20 years of experience with Fortune 500 companies both in China and the U.S. across the areas of government affairs, IT, supply chain and marketing. She held the position of senior director of Global Government Affairs at Motorola Solutions China, and was responsible for managing relationship with various government bodies and trade associations for business advocacy. She was also responsible for corporate governance as well as CSR programs in Motorola Solutions China. Prior to this role, Lin had held multiple senior positions in Motorola including CIO for Asia Pacific, responsible for delivering end to end IT solutions for the region. As a certified Marshall Goldsmith leadership coach and Erickson professional coach, Lin helps executives at MNCs to further improve their leadership and communication skills. Lin is an experienced trainer in business communication (both internal & external). She is also a sought-after speaker and has spoken at several TEDx events.

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R225

G0

B50

R113 G113

B113


FRANCE CHINE

中 国 法 国 工 商 会

W W W.C C I FC .O R G

J O B .C C I FC .O R G

In cooperation with

Chambre de Commerce et d'Industrie France Chine|Beijing 中国法国工商会|北京 Suites 201-222, 2F, Building 81, No. 4 Gongti North Road 工体北路4号院,81号楼二层201-222室, Chaoyang District, Beijing 100027, P.R.C. 北京市朝阳区,邮政编码: 100027 Phone / 电话 +86-10-6461 0260 | Fax / 传真 +86-10-6461 2990 Contact / 联系人 Mrs. Sarah MICHEL | michel.sarah@ccifc.org Mrs. Nathalie ANIEL | aniel.nathalie@ccifc.org web / 网址: www.ccifc.org HR Site / 招聘网站: job.ccifc.org


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