Priscilla !
WeareSOexcitedtohaveyoupartoftheCBSRBrentwoodteam!Thisisyour onboardingbook,whichhasinformation,websiteandtoolsandsomeadditional notesthatwehopewillbeveryhelpfultoyou!Ifyouhaveanytrouble,letusknow andwewillworktogetitfixed I'vealsoincludedouronboardingchecklist, department&officecontactinformationandinstructionsonobtainingaccesstoour UrbanofficeviatheKeypad
ThankyouforsendingyourHeadshotandBio,thecompanywouldliketogetto knowyoualittlebetter!
IhavealsoaddedyoutoourGoogleGroups-thisisforwhenwesendanemailtoall agentsorjusttoyourspecificoffice Sometimes,thesetendtogotospam Ifyou lookinyourinboxorspam,youshouldseewhereIaddedyouto"BestinBlue"(all agents)andthe"Brentwood"(officegroup) Makesurethesearemovedtoyourinbox soyouaresuretonotmissoutonanyemailsthatmightgoout!Don'tworry,we won'tspamyoueveryminuteandyoushouldnotreceiveanyspamemails!
Meet Our
CBSR Agent Playbook
HOWDOIUSEIT
The CBSR Agent Playbook serves as a digital guide to introduce you to all things related to Coldwell Banker and Coldwell Banker Southern Realty This interactive playbook includes a Table of Contents that allows you to navigate directly to specific pages or sections, along with links to products, tools, training materials, schedules, and more!
As you explore the CBSR Agent Playbook, you'll uncover a wealth of resources designed to empower you in your journey with Coldwell Banker. From essential training materials to indepth insights on industry trends, this interactive guide is your go-to companion for everything related to Coldwell Banker Southern Realty Whether you're looking to enhance your skills, stay updated on the latest products and tools, the playbook is here to support you every step of the way Dive in, discover, and elevate your real estate expertise with the CBSR Agent Playbook!
WHATISIT
TheCBSRAgentPlaybookservesasyour digitalguidetoallColdwellBankerSouthern Realtytoolsandresources Itincludescontact details,partnerinformation,programs, trainings,tools,andmuchmore!Needto knowwheresomethingisorhowtoaccessit? CheckyourPlaybook!
HOWDOIACCESSTHECBSR AGENTPLAYBOOK
Access the Playbook using the link below Be sure to favorite this link in your browser for easy access! cbsragentplaybook com
Vendor Directory
HOWDOIUSEIT
When selecting a vendor from the directory, you can rest assured that they come highly recommended by our knowledgeable agents Each vendor and contractor listed has been carefully evaluated to ensure they meet our high standards of quality and professionalism. Whether you or your client needs assistance with home repairs, renovations, landscaping, or any other service, the Vendor Directory is your go-to resource for trusted professionals. Save time and stress by choosing from our curated list of vendors, knowing that you are in good hands with Coldwell Banker Southern Realty
WHATISIT
TheVendorDirectoryservesasyouronline guideforallColdwellBankerSouthernRealty vendorsandcontractors Ouragents recommendtheseserviceproviders,who undergothoroughreviewsbyourteam
HOWDOIACCESSTHE VENDORDIRECTORY
Access the Vendor Directory using the link below Be sure to favorite this link in your browser for easy access! Click here, to access the Vendor Directory
Marketing Shop & Assests
WHATISIT
TheMarketingShopistheplacetoorder yourphysicalmarketingmaterials!Weoffer avarietyofproductstoenhanceyour brand,includingbusinesscards,name badges,riders,customriders,yardsigns, andemailsignatures
HOWDOIORDERITEMS
To begin, place an order on our Marketing Shop website. After receiving your order, our Marketing Director will design proofs of your requested items to ensure they meet your expectations and are accurate before finalizing the order
Click here to access the Marketing Shop or use the URL http://cbsrmarketingshop.com
WHEREDOIFINDCBSR IDENTITYSTANDARDS& LOGOS
Click here for the Coldwell Banker Southern Realty brand identity standards guide.
Click here for the Coldwell Banker brand identity standards guide
Office Contacts
Rich Cosner | President & CEO
(615) 454-9000
BRENTWOOD | 1600 Westgate Cir Ste, 100 Brentwood, TN 37027
Ed Klem | Principal Broker & Executive Sales Manager
Lisa Sisk| Administrative Manager (615) 947-1188
(615) 465-3700
GALLATIN | 923 C Nashville Pike, Gallatin, TN 37066
Cindi Malone | Principal Broker
Brian Freeman | Executive Sales Manager
Eva Cantrell | Administrative Manager
(615) 491-3842
(615) 626-7078 (615) 452-0040
HARDING | 392 Harding Place, Nashville, TN 37211
D.D Barnes | Principal Broker
JACKSON | 327 N Parkway, Jackson, TN 38305
Larry Willard | Principal Broker
Jennifer Casey | Administrative Manager
Location Not Staffed (615) 465-3700
rich@coldwellbankernashville.com
(731) 467-1478 (731) 668-1777
LAWRENCEBURG| 102 Weakly Creek Road, Lawrenceburg, TN 38646
Carl Counce | Principal Broker
Beverly Platt | Administrative Manager
(931) 477-8095 (931) 762-3399
MT. JULIET | 2600 N Mt Juliet Rd, Mt Juliet, TN 37122
Jeff Rowlett | Principal Broker
Brian Freeman | Executive Sales Manager
Vicky Kearney | Administrative Manager
(615) 351-5333 (615) 626-7078 (615) 758-0488
MURFREESBORO | 1980 Old Fort Pkwy, Murfreesboro, TN 37129
LeShaye Sawyer | Principal Broker & Executive Sales Manager
Audra Rogers | Administrative Manager (615) 995-6147 (615) 893-1130
SHELBYVILLE | 1708 N Main Street, Shelbyville, TN 37160
Misty Zimmerman | Principal Broker & Executive Sales Manager
Teresa Smith | Administrative Manager
(931) 619-6153
(931) 684-5605
edklem@cb-southernrealty net
cbsrbrentwood@gmail com
cindi.malone@gmail.com
brian@coldwellbankernashville com cbsrgallatin@gmail com
cbsrharding@gmail.com
larry.a.willard@gmail.com cbsrjackson@gmail.com
ccounce@bellsouth.net cbsrlawrenceburg@gmail.com
jeffrowlett24@gmail com
brian@coldwellbankernashville com cbsrmtjuliet@gmail com
leshaye@leshayesawyerteam com
cbsrmurfreesboro@gmail com
zimmermanmisty1130@gmail.com
cbsrshelbyville@gmail com
NASHVILLE | 767 Alloway St Ste 101, Nashville, TN 37203 Location Not Staffed
Rich Cosner | Principal Broker
Victoria Tarajano | Executive Sales Manager
Lisa Sisk| Administrative Manager
(615) 454-9000 (615) 585-0310 (615) 465-3700
rich@coldwellbankernashville.com moorvictoria@yahoo.com cbsrurban@gmail.com
Business Boost Academy
HOWDOIUSEIT
The Business Boost Academy (BBA) serves as a valuable resource for agents looking to kickstart their real estate careers and get acquainted with essential tools, programs, and procedures No cost to agent (part of the Coldwell Banker Value Package) Outside of CBSR this cost ranges up to $600+ for a 2-day training session
*It is strongly encouraged for all new Coldwell Banker Southern Realty agents to attend the BBA.
WHOISTHEBBAFOR
These sessions are for all experience levels. In fact, we highly encourage seasoned agents to come!
WHATISIT
TakeadeepdivewithourTrainingDirector andDirectorofCoaching,Recruitingand Accountabilityonthenecessitiesof growingyourbusiness Duringthistwo-day mastermindtraining,youwillmeetour supportstaff,getsuperfamiliarwith transactionforms,practiceCMAsandlearn howtouseandmaximizeourmost importanttools Plusalotofotherfunstuff! Wearesoexcitedtoboostyourbusiness tothenextlevel
HOWDOSIGNUP
Contact your Administration Manager or your Principal Broker for more information
CB University
WHATISIT
The goal of the Coldwell Banker Learning Center is to empower real estate professionals to grow their businesses, exceed their goals and live exceptional lives by offering worldclass coaching, education and support Along with courses geared for both new and experienced agents, CBU includes a recap of Gen Blue courses, a scripts library and a tracker for viewing your current, upcoming and completed courses
TOGETSTARTED
To get started take the “New Agent Pathway” classes. Click here to access.
HOWDOIACCESSCBU
ThelinktoCBULearningCentercanbe foundonthehomepageofCBDesk Ifyou don’tseetheCBULearningCentertileon yourhomepage,clickon“showall”atthe bottom
ADDITIONALCOURSES AVAILABLE
Outlist | Outlast
Business Planning
Buyer Strategies
Converting with Confidence
Lead Gen
Pricing Strategies
Breaking into the Luxury Market
Our
Transaction Coordinators
SERVICESPROVIDEDBYOUR
TRANSACTIONCOORDINATORS
Filloutclosinginformationsheet
AddpropertyanddocumentstoSkySlope
BeprimarypointofcontactfortheLender,Title CompanyandCo-opingAgent,emailcopyofthe contractwithletterofintroduction Checkinwiththem weeklyorasoftenasneeded
Besecondarypointofcontacttotheclient,send introductoryemailwithcontractdeadlinedatesand transactioncoordinatorscontactinformation
Ensuredeadlinesofthecontractaremetbyallparties
Scheduleinspectionsandinformallpartiesofthe date/time
Ordertermiteinspectiontobeperformedsimultaneously withthehomeinspectionifpossible,ifapplicable
PrepareAmendmentsasneeded
Obtainutilitycompanyinfoforpropertyandsharewith client/otheragent
Scheduleclosing,informallparties
Verifyallcontingencieshavebeenremoved
FirstreviewofALTA
Keepagentinformedofallupdates,changesor complicationsastheyarise
Turninfinaldocumentstotheoffice,ifneeded
WHATISIT
The#1valueadditiontoagentsproductivity!
ColdwellBankerSouthernRealtyispleasedto offerouragentsthetransactioncoordinator programtoassistyouinprovidingsuperior servicetoyourclientsandtolessentheburden ofmanagingthetransaction Thisprogramwillbe idealfornewandexistingagents
HOWMUCHDOTHETRANSACTION COORDINATORSCOST
*Yourfirsttransactionisfreeofcharge!
UnderCAPCommissionPlan:
$149perTransaction
$49perListingSetUp
AfterreachingCAP:
$249perTransaction
$99perListingSetUp
UnderotherCommissionPlans:
$385perTransaction
$99perListingSetUp
MOREINFORMATIONABOUTTHE TRANSACTIONCOORDINATOR PROGRAM
Clickhere,formoreinformationonthe TransactionCoordinatorProgram
CONTACTRONDAORMICHELLETO GETSTARTED
Ronda Richardson
615.465.3524
cbtransaction1@gmail.com
Michelle McKnight
615.538.3240
cbtransaction2@gmail.com
OpCity
HOWDOESOPCITYWORK
WhenOpCityhasaninterested consumerontheline,theysendalead alertviaSMSorapppushnotification toagentswhomightbeagoodmatch toworkwiththatclient Agents competeforthelead,andthefirst agenttoclaimtheleadalertwill receiveaphonecallfroma RealtorcomRepandbelivetransferredtospeaktotheclient
WHATISIT
YousitbackandletOpCitydotheheavy lifting!OpCitycontactsonlineleads immediatelyaftertheirinquiryandscreen themforintenttobuy,pricepoint,location, andmore,weedingoutthewindow shoppersandonlypassingalongthe motivatedbuyersandsellerleads.
HOWDOIGETSTARTED
Please reach out to the Relocation Manager, Becky Stanko, for more information
CE Broker
WHATISIT
Yourofficialcontinuingeducationtracking system Connectwithyourlicensingboard, manageyourrenewalrequirements,and reachcompliance
WHATAMIRESPONSIBLEFOR
Every 2 years your license will be up for renewal You will be required to take 16 hours of Continuing Education courses (CE)
During each 2 year cycle you will be required to complete a 6 hour “CORE” class and starting in 2025 “Fair Housing” as well.
Every 3 years, you will be required to take the “Code of Ethics” class.
HOWDOICHECKMYCREDIT STATUS
To check your hours visit cebroker.com, there is a free version available that you can register for.
Additional Resources
PUBLICATIONS
Ninja Selling By
Larry Kendall
The Go-Giver
By Bob Burg and John David Mann
The Slight Edge by
Jeff Olson
Mindset: The New Psychology of Success by Dr Carol Dwek
The 5 Second Rule by Mel Robbins
PODCASTS
Massive Agent Podcast Real Estate Rockstars
YOUTUBECHANNELS
Brandon Mulrenin - youtube.com/@BrandonMulrenin
Tom Ferry - youtube com/@TomFerry
Greg Luther Coaching - youtube com/@GregLutherCoaching RIS Media - youtube com/@RISMediaWebinars