BSBSLS501A - Develop a Sales Plan - Assessor Assessment

Part 1: Assessment Delivery

Assessor Information This Assessor Assessment Pack is designed to assist you in assessing Learners completing the assessment for BSBSLS501A Develop a Sales Plan. It refers to the simulated business, Bounce Fitness and contains examples of what is in the Learner Assessment Pack, suggestions for assessing and the parameters of information required to provide a ‘Competent’ or ‘Not Yet Competent’ decision. Notes, key points, and answers to guide and assist you are contained in this version, but are not in the Learner version. If you prefer to use the business of the Learner, simply substitute that business name.

The simulated business, Bounce Fitness, is accessed by going to http://bounce.precisiongroup. com.au. You will have been given an access code for each Trainer/Assessor Pack that you purchased. You will also have received an access code for each Learner Pack that you purchased.

Access is valid for twelve (12) months from the date of first log in. If you require access after this time, it may be purchased by going to http://www.precisiongroup.com.au.

Each Learner has a Learner Assessment Pack and that is where it is intended that they will complete their information and answers using the simulated business, Bounce Fitness. If you prefer to use the organisation of the Learner or your own business model, simply inform the Learner.

Each Assessor Assessment Pack is made up of three (3) parts:

Part 1: Assessment Delivery Assessor Information Steps for Assessors

Assessment Agreement

Part 2: Assessment Tasks Assessment Tasks Context

Marking Guide

Part 3: Recording

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Record of Assessment

Assessor Assessment Pack BSBSLS501A Develop a Sales Plan © Precision Group (Australia) Pty Ltd

Part 1: Assessment Delivery

Before you commence assessing, ensure that you have a good knowledge of the subject, the assessment requirements, situation of the Learner, and the expectations of the industry to which the assessing is related.

All Learner assessments are designed to be completed using the simulated business, but your Registered Training Organisation (RTO) may prefer to use the industry of the Learner or their own business model.

Learners may be required to demonstrate knowledge and skills which may be difficult for the Assessor to witness. An Industry Evidence Record is supplied which will allow the knowledge or skill to be verified by at least one (1) third party signatory and preferably two (2) or more. These witnesses would usually be current or recent supervisors, or you, the Assessor.

As you encounter each task, explanations are made and it is up to you to use your experience and background knowledge of assessing theory to make a judgement as to whether it is sufficient and credible.

Remember to be governed by the guidelines of the RTO for whom you are assessing. This organisation will have quality assurance documentation defining standards and processes to which you must adhere.

Records must be kept of all aspects of the assessment in the Learner Pack. This will all evidence the ‘why’ of your judgement. Keeping detailed notes is vital, as is the rationale for judgement.

Ensure to keep records of any reasonable adjustments to the Assessment Task/s that you may have applied.

The way you record all information is crucial. It is essential that you ask:

1. What did you see or hear? Write it down!

2. How does this vision or information relate to this unit? Write it down!!

3. What professional judgement did you make? Why? Write it down!!!

The record of assessment is a legal document and must be signed, dated and stored according to the requirements of the State Training Authority and the Australian Quality Training Framework (AQTF) Standards for Registered Training Organisations.

Please note that while each performance criterion has been noted, holistic assessment is desirable. It is in the interests of accuracy and credibility that all performance criteria are included. Individual gaps in performance are able to be noted more effectively if necessary.

Assessor Assessment Pack BSBSLS501A Develop a Sales Plan Š Precision Group (Australia) Pty Ltd

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Part 1: Assessment Delivery

Steps for Assessors Before you receive the completed Learner Assessment Pack:

1. Carefully

study the unit topic, assessment, and industry. Investigate the simulated business or conduct conversations with employers as appropriate, to understand any processes, policies, or procedures that may be necessary for Learners to know and to which they may refer. Understand the industry requirements and how any legislative requirements impact on their organisation. You will need this information to properly assess their employees.

2. Explain

the conditions of assessment to the Learners and complete the Assessment Agreement.

3. Prepare your Tasks to contextualise the Assessment to meet the needs of the industry for which you are providing the training. You may prefer to print these and include them with this Assessment. In the Assessor Assessment Pack Recording section, note your additional Tasks and mapping under the Context Detail heading, to enable you to record the Learner Assessment results for the contextualised Tasks.

Conducting the Assessment:

1. Prior

to commencement of the assessment, Learners will be given their copy of the Learner Assessment Pack and access to the simulated business. They will have discussed with you the assessment format and have signed the Assessment Agreement.

2. At this stage you will commence assessing any Tasks against the Marking Guides supplied.

If you are not using the simulated business for the assessment, you will need to have obtained information from the employer because there is so much diversity that it is impossible for all variations and permutations in legislation, codes, awards, organisational processes etc. to be included here. Again, it is your judgement that will decide if the response to questions and tasks is sufficient.

Recording sheets for Tasks have been provided. Please record each Learner’s information and outcomes in their Learner Assessment Pack and ensure that you include your justification for your decision. There must be enough detail to allow anyone who was not involved in the process to understand your judgement.

3. Once

Learners have completed their Assessment, and they are returned to you, you will arrange a time with them for the feedback discussion and to advise if there are any further steps for them. Learners have the right to appeal any decision.

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Assessor Assessment Pack BSBSLS501A Develop a Sales Plan Š Precision Group (Australia) Pty Ltd

Part 2: Assessment Tasks

Assessment Tasks Learners are required to complete all tasks as instructed. Consider evidence as required by tasks and use accordingly to contextualise and meet the needs of each Learner.

Context The Assessor Assessment Pack meets the Principles of Assessment and Rules of Evidence. In support of this, assessment for this unit must be customised throughout the initial consultation with the Learner to meet their individual needs. In addition, as a professional Assessor you are expected to liaise with the Learners’ employer organisations (or use our simulated employer organisation if the Learner is not working) to support these assessments with additional tasks/ activities if required, relevant to their industry. Include contextualised assessments with the Learner Assessment Pack and record them on the Record of Assessment.

Please include your notes on contextualisation here.

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Assessor Assessment Pack BSBSLS501A Develop a Sales Plan Š Precision Group (Australia) Pty Ltd