Kenmore Kronicle (October 2016)

October 2016

The Kenmore Kronicle A Newsletter for the Nursing Staff at Kenmore Mercy Hospital

“It is not how much you do, but how much love you put in the doing.”

~ Mother Theresa

A Note From Cheryl

What does excellence look like?

We have been discussing our Magnet Journey and Nursing Excellence over the years. As we reflect on this excellence, let us consider what excellence means to us. Today I would like to share a few ideas from an executive coach, Jan Gordon.

Elements of Excellence: • To know ourselves and our own talents.

Use your talents every day. Believe in yourself and your dream.

• To have passion.

Passion is the core of excellence, use it to guide your vision • Set high standards.

Standards of excellence are impeccable. Do you surround yourself with people who nourish your spirit and intellect? Do we strive to exceed our own expectations? Excellence is continually raising the bar to enable quality to be continually generated.

• Creativity.

Think outside the box. Have boldness to play and discover.

• Commitment.

Stick–to–it-ness. Be committed. One’s support is uncompromising and unending. Commitment drives us and anchors us during challenging times.

It enables us to persevere.

• Contribution.

Give the best of ourselves, mentor, support, inspire, exemplify, give back.

We do all of this to make our own world a better place and a better place for others.

~ Cheryl Improved Patient & Family Outcomes Mutually Established Goals Collaboration

Healthy Work Environment

Integrity

Faith - Based

Innovation

Professional

Development

Communication

Relationship Building/Therapeutic Conversations/Empathy

Nursing Professionalism Caring / Knowledge / Evidence-

Based Practices / Advocacy / Compassion / Trust-

Nursing’s Foundational Components

Worthiness

Our Magnet Journey Continues As most of you know, the Magnet document was submitted to the ANCC appraisers on April 1, 2016.

ANCC provided Kenmore Mercy’s nursing leadership with an update of the status of the document in August. As with many other hospitals trying to achieve Magnet status, ANCC asked that our nursing team provide them with supplemental information on twenty of the documents.

On average, hospitals are asked for supplemental information of fifty documents which places Kenmore Mercy Hospital well above the average!

This supplemental documentation will be submitted on November 1 for review. In the event the document is accepted, the hospital will be moving forward in its journey with the next step being a site visit by the appraisers.

“We look forward to showing ANCC our nursing excellence at Kenmore Mercy Hospital and demonstratimg why our nurses deserve to be recognized as Magnet nurses,” said Amber Mazurek patient care services project advisor.

Nursing education days:

Nursing education days are to begin in early November. Speak with your manager if you have yet to be signed up for a session.

The dates/times are as follows: November 7 November 8 November 14 November 15 December 5 December 6 December 12 December 13

10 a.m. – 2 pm.

7 a.m. – 11a.m.

3:30 p.m. – 7:30 p.m.

9:30 a.m. – 1:30 p.m.

11:30 a.m. – 3:30 p.m.

3:30 p.m. – 7:30 p.m.

7 a.m. – 11 a.m.

9 a.m. – 1 p.m.

Community Room 621 Community Room 621 Community Room 621 621 621

Congratulations Certified Nurses Connie Skulski, a registered nurse in the Intensive Care Unit, recently achieved the credential of CCRN (critical care registered nurse).

CCRN certification validates her knowledge of nursing care of acutely/ critically ill patients.

Burgundy Mullen-Dedde, RN, senior clinical advisor for Perioperative Services, recently earned the credential of CNOR (Certified Nurse Operating Room). This acknowledges her commitment to the highest standards of patient care and validates the specialized perioperative skills, experience and knowledge she has attained.

Skulski

Mullen-Dedde

Hospital Receives Heart and Stroke Awards

2 West Nurse Makes Great Catch Registered nurse Rachel Reichard, 2 West Patient Care Unit, was honored at the in October Kenmore Mercy Hospital management meeting with the Great Catch Award.

Earlier in the year, she caught a potential medication error before it reached the patient.

Rachel Reichard’s actions made the difference for her patient.

A nursing student was administering multiple medications to a patient. She had already drawn up four units of Insulin to administer to the patient.

Rachel noticed that the syringe intended for Solumedrol was sticking out of the Insulin vial. Due to Rachel’s attention to detail a serious medication error was avoided.

The Great Catch program is a Quality & Patient Safety initiative designed to help Catholic Health catch and avoid situations that have the potential to cause harm to our patients.

The program is about celebrating a culture of safety within our organization and empowering our associates to improve our work environment and provide our patients the safest level of care.

Often, a great catch begins with having a questioning attitude and a willingness to speak up when something doesn’t seem quite right or a situation presents itself that has the potential to cause harm to a patient or associate.

This is a positive and proactive way to make improvements resulting in a safer work environment for our patients and associates.

Kenmore Mercy Hospital recently celebrated receiving the 2016 Get With The Guidelines® (GWTG) Gold Plus Quality Achievement Award for Stroke and Heart Failure care from the American Heart Association/ American Stroke Association.

The awards recognize Kenmore Mercy’s commitment to ensuring that its hospitals deliver the most appropriate care to stroke and heart failure patients based on nationally recognized, research-based guidelines.

Welcome to Our New Hires in September/October Elise Cohoon, RN - 2 East/2 South Samantha Esnaola, RN - Emergency Department Jessica Gilbert, RN - 2 East/2 South Ikea Mulkey, RN - 2 East/2 South Leana Prokoshev, RN - 3 West Fatina Shihadeh, RN - Medical Rehab Unit

Culture of Safety Survey Seeks Your Feedback As part of Catholic Health’s goal to support a culture of patient safety and quality improvement, associates are encourages to participate in this year’s Culture of Safety Survey.

More and more hospitals across the United State are conducting internal surveys like this to determine the extent to which the organizational culture helps or hinders patient safety.

The survey measures aspects of patient safety culture that include the hospital’s support for patient safety, frequency of adverse events, quality of handoffs and transitions, comfort in reporting a potential problem or error, and level of teamwork within hospital units and the organization as a whole.

The survey results will help Catholic Health to: • Raise staff awareness about patient safety.

• Diagnose and assess the current status of patient safety culture.

• Identify strengths and areas for patient safety culture improvement.

• Examine trends in patient safety culture change over time.

• Evaluate the cultural impact of patient safety initiatives and interventions.

• Conduct internal and external comparisons.

You can take the Culture of Safety Survey online at www.chsbuffalo.org/Associates/safety through November 18.

All responses are anonymous and all respondents will be entered in a drawing to win a VISA® gift card. Any Kenmore Mercy associate who responds will be entered into a drawing for tickets to the December 9 Sabres game.

Leana Prokoshev, Samantha Esnaola, Fatina Shihadeh, and Jessica Gilbert

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