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“This book continues to be the must-read primer for all those engaged in emergency management activities across the spectrum. The well-researched, superbly written second edition incorporates lessons learned from recent disasters and crises, and introduces emergent practices to add to the response toolkit. With over 100 years of experience in emergency management combined, the authors address the emergency management topic like no one else in the field! Read and learn from the best.”
Jennifer Hesterman, Colonel, US Air Force (ret), ASIS Award Winning Author
“In this 2nd edition, the combination of skills needed to effectively develop an Emergency Operations Plan as well as establish an EOC are thoroughly discussed. Fagel has produced a text, along with his colleagues, that will take the reader through the important and ongoing process of emergency planning on a daily basis. I have served and presented with several of the authors in my roles at ASIS, and find this text to be spot on with what we need to do today, for a safer tomorrow.”
Lawrence J. Fennelly, CPOI, CSSM
Principles of Emergency Management and Emergency Operations Centers (EOC)
Emergency operations centers (EOCs) are a key component of coordination efforts during incident planning as well as reaction to natural and human-made events. Managers and their staff coordinate incoming information from the field, and the public, to support pre-planned events and field operations as they occur. This book looks at the function and role of EOCs and their organizations.
The highly anticipated second edition of Principles of Emergency Management and Emergency Operations Centers (EOC) provides an updated understanding of the coordination, operation of EOCs at local, regional, state, and federal operations. Contributions from leading experts provide contemporary knowledge and best practice learned through lived experience. The chapters collectively act as a vital training guide, at both a theoretical and practical level, providing detailed guidance on handling each phase and type of emergency. Readers will emerge with a blueprint of how to create effective training and exercise programs, and thereby develop the skills required for successful emergency management.
Along with thoroughly updated and expanded chapters from the first edition, this second edition contains new chapters on:
The past and future of emergency management, detailing the evolution of emergency management at the federal level, and potential future paths.
Communicating with the public and media, including establishing relations with, and navigating, the media, and the benefits this can provide if successfully managed.
In-crisis communications.
Leadership and decision-making during disaster events.
Facilitating and managing interagency collaboration, including analysis of joint communications, and effective resource management and deployment when working with multiple agencies.
Developing and deploying key skills of management, communication, mental resilience.
Planning for terrorism and responding to complex coordinated terrorist attacks.
Developing exercises and after-action reports (AARs) for emergency management.
Michael J. Fagel, PhD, CEM has been involved with all phases of public safety and emergency response since the early 1970s. His career has spanned decades in FEMA as well as law enforcement, emergency medical services, fire rescue and emergency management, and Occupational Safety & Health Administration (OSHA). He is a university instructor at numerous institutions in their graduate programs in public policy specializing in anti-terrorism, critical infrastructure, and homeland security. He teaches at the Illinois Institute of Technology, Northern Illinois University and Eastern Kentucky University. He has been a field instructor for the National Center for Biomedical Research and Training (NCBRT) at Louisiana State University (LSU) since 2002. Fagel’s third textbook, Crisis Management and Emergency Planning, earned the ASIS Inaugural Book of the year award. His latest book, Soft Targets and Crisis Management, was published in 2016 by CRC Press. He serves as a Subject Matter Expert and SME worldwide on crisis response and planning.
Principles of Emergency Management and Emergency Operations Centers (EOC)
Second Edition
Edited by Michael J. Fagel, PhD, CEM
Rick C. Mathews, MS, NRP (ret)
J.
Howard Murphy, PhD, FacEM, CEM, NRP
Second edition published 2022 by Routledge
605 Third Avenue, New York, NY 10158 and by Routledge 2 Park Square, Milton Park, Abingdon, Oxon, OX14 4RN
The right of Michael J. Fagel to be identified as the author of the editorial material, and of the authors for their individual chapters, has been asserted in accordance with sections 77 and 78 of the Copyright, Designs and Patents Act 1988.
All rights reserved. No part of this book may be reprinted or reproduced or utilised in any form or by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying and recording, or in any information storage or retrieval system, without permission in writing from the publishers.
Trademark notice: Product or corporate names may be trademarks or registered trademarks, and are used only for identification and explanation without intent to infringe.
First edition published by CRC Press 2011
Library of Congress Cataloging-in-Publication Data
Names: Fagel, Michael J., editor.
Title: Principles of emergency management and emergency operations centers (EOC) / edited by Michael J. Fagel, Rick C. Mathews, James Howard Murphy.
Description: 2nd Edition. | New York : Routledge, 2021. | Revised edition of Principles of emergency management and emergency operations centers (EOC), 2011. | Includes bibliographical references and index.
Identifiers: LCCN 2021009448 (print) | LCCN 2021009449 (ebook) | ISBN 9781482235036 (hardback) | ISBN 9781315118345 (ebook) | ISBN 9781482235050 (adobe pdf) | ISBN 9781351635134 (mobi) | ISBN 9781351644624 (epub)
LC record available at https://lccn.loc.gov/2021009448
LC ebook record available at https://lccn.loc.gov/2021009449
ISBN: 978-1-4822-3503-6 (hbk)
ISBN: 978-1-315-11834-5 (ebk)
DOI: 10.4324/9781315118345
Typeset in Adobe Garamond Pro by Apex CoVantage, LLC
Cover composite image and copyright by Rick C. Mathews 2020 with contributing images provided by Brian R. Burt, Kammie Juzwin, and Michael J. Fagel.
Dedication
Today, more than ever, it’s important that we dedicate this book to the public safety community, the public health professionals and their families. Every one of us knows people, real people, who have been affected by the challenges of yesterday, today, and tomorrow. We must never forget those who have gone before us, and those who will come after us to make a difference. Our own families have supported us in our public safety and educational professional endeavors. We have made serving others our lifelong mission. In that light, please remember those who made the ultimate sacrifice, as well as their families. We must break down any barriers to cooperation and move forward, together, to make a difference.
Thank you, Mike, Rick, Howard, and Erin
Foreword
Over 30 years ago I had the privilege of meeting Dr Michael Fagel at an annual conference of what was then the National Coordinating Council on Emergency Management, the latter- day International Association of Emergency Managers (IAEM) in South Bend, Indiana. I knew immediately he was apart from the typical emergency manager in the practice at the time, he was energetically committed to lifting the standards of the emergency management profession to a new level of knowledge, education, and readiness. His enthusiasm for addressing contemporary and emergent threats and hazards was palpable and his commitment to higher education was unambiguous, long before undergraduate and graduate degree programs were widespread in this vital interdisciplinary domain. From that time forward we maintained a close professional collaboration across a wide range of critical infrastructure and national preparedness program areas.
Dr Fagel’s work spanned the spectrum of critical analytic thinking for counterterrorism intelligence practitioners to medical emergency response to CBRN incidents. We worked closely on several federal programs in homeland security response, recovery, and mitigation. While Dr Fagel never faltered in his support to the national emergency management operational mission he always made time to sustain his passion for higher education and professional development, serving on the faculty of universities and serving National Laboratories with valuable operational lessons learned to advance the technologies, tactics, and techniques of emergency managers. His work has been a living “improvement plan” for the practice of emergency management planning, training, and exercises.
This is a field guide for the safety, security, and success of the emergency management mission. The book defines the essential knowledge needed at the nexus of emergency management, emergency response, interagency coordination, and critical infrastructure operations. From individual health and safety to institutional protective measures, this is a unique handbook for use before and during field deployment.
The book is an essential and ready reference for every emergency operations center, business continuity command center, and public safety training academy. It is an A to Z treatment of risk, readiness, and solutions for institutional resilience. What is most powerful about the work is that it has been developed by a superbly qualified and operationally experienced cadre of contributing authors with contemporary knowledge of the threats, hazards, and lessons learned in response to real world events.
The updated book revisits many of the most vexing response and recovery challenges and provides a roadmap for deliberative improvements to existing plans and training programs, while
enhancing measures of effectiveness in exercise design and conduct. In this update Dr Fagel and his team have once again created a compendium of timely insights and solutions, inviting the reader into the realm of what future responsible emergency management leadership and frontline responders will confront and conquer.
Robert J. Coullahan, MS, CEM, CPP President
Readiness Resource Group
Preface
Many things have changed since we put together the first edition of this book. The impact that public health would have on our everyday lives was contemplated in several of our other texts in this series, but not to the extent we address such in this book.
Public safety has come through as a partner with public health. The impacts on emergency medical services, fire rescue, law enforcement, emergency management, as well as public health have been significant and the challenges associated with the COVID-19 global pandemic have served as a catalyst for collaboration. The role of emergency planning has been brought to the forefront again on a daily basis. Our partners in the public safety answering points, or 9-1-1 dispatch operations were also a key element in our response and recovery operations throughout this crisis.
Altogether, the entire public safety community was challenged and tested, and we learned from each other. The authors of the various chapters in this book have served during many crises, some large, some small. But we all have had a role in the new challenges that have come to our own jurisdictions. It is our sincere desire to offer this important work to you as we move forward from the various challenges with the goal of becoming stronger, more prepared, and more resilient than before. It is in our collaborative work for our communities’ benefit that we shine. Public safety, public health, and education are all critical parts that must work together before, during, and after a critical incident to effectively serve the public. Regardless of the emblem on our uniform we are all in this together.
Thank you.
Acknowledgments
Creating the second edition of this textbook for the emergency management community has been a most challenging and rewarding endeavor.
My close colleagues and friends have helped to create a wealth of information that we believe will prove useful in your professional and/or academic endeavors.
In this volume, I have enlisted the aid of my close and trusted colleagues to be co-editors of this important work. Together, Howard Murphy and Rick Mathews have constantly amazed me with their perseverance to help create the text. Kudos to Erin Fisher who has helped keep us all on track in this process as our technical editor. This has proven to be one of the most challenging times in our history with a public health emergency that has challenged our nation and the world.
It is our collective hope that this text, along with the companion texts we have written, will continue to prove valuable to the numerous people who have come to rely on our writings.
The team of authors comprised of seasoned professionals have made this book an authoritative text for the future. We cannot express enough our sincere gratitude to those people who helped make the first, and now the second, edition valuable reference tools for the public safety community.
Editors
Michael J. Fagel, PhD, CEM has been involved with all phases of public safety and emergency response since the early 1970s. His career has spanned decades in FEMA as well as law enforcement, emergency medical services, fire rescue and emergency management, and the Occupational Safety & Health Administration (OSHA).
Fagel was deployed to the World Trade Center attacks in 2001 for the U.S. Department of Justice for over 100 days. He also was deployed to the Oklahoma City bombing in 1995, while he served as a FEMA (then DHS) reservist for ten years. He helped to stand up the CERIAC Intelligence Center for the National Guard Bureau.
He is a university instructor at numerous institutions in the graduate programs in public policy specializing in anti-terrorism, critical infrastructure, and homeland security. He teaches at the Illinois Institute of Technology, Northern Illinois University and Eastern Kentucky University, while also working as field instructor for the National Center for Biomedical Research and Training (NCBRT) at Louisiana State University (LSU) since 2002.
He has worked with numerous defense contractors and helped to implement a National Emergency Management Program policy for a US ally in the Middle East. He has also spent 17 years at the Argonne National Laboratory in Homeland Security and Training, and has served as an elected and appointed official in public safety.
Fagel is a member of the ASIS School Safety & Security Council. His third textbook, Crisis Management and Emergency Planning, earned the ASIS Inaugural Book of the Year award. His latest book, Soft Targets and Crisis Management, was published in 2016 by CRC Press. He serves as a Subject Matter Expert and SME worldwide on crisis response and planning.
Rick C. Mathews, MS, NRP (ret) founded the Mathews Group, LLC, in October 2017, which provides consulting, training, education, and a host of other services—most to agencies, companies, and others within the broad homeland security enterprise. The founding occurred as he transitioned from over 40 years of full-time employment within public service. His career included 30 years as an EMT and paramedic. He served as the EMS director for many of those in both large community and small rural services. He has delivered training and education to EMS, fire service, law enforcement personnel, and others for over 45 years, and continues in this effort today.
During his career, Mathews has been called upon to lead the development of training and education for the emergency responder, public safety, counterterrorism,
and homeland security communities at local, state, and federal levels. During the early years of his career, he developed and delivered local and state-level training and education programs in Indiana, Oklahoma, and Texas. Immediately after the 9/11 attacks, he was invited to LSU to manage the development and delivery of bioterrorism training on behalf of the U.S. Department of Justice and later, the Department of Homeland Security. Concurrently, his portfolio also included a similar role in support of the U.S. Department of Health and Human Services, later transitioning to DHS, concerning hospital and medical community response to weapons of mass destruction. In 2004–05 Mathews was appointed Assistant Director for Research and Development at the National Center for Biomedical Research and Training. By 2007, his division was responsible for developing over 24 national-level courses in the areas of bioterrorism, agroterrorism, advanced tactical operations (LE), WMD Sampling (fire service and hazmat), and a host of other subjects focusing on the needs of emergency responders, first receivers, public health, those responsible for counterterrorism efforts, and many others.
In 2007, Rick was recruited by the State University of New York to establish a national level training center to support the needs of New York, international, federal, local, and private-sector agencies focusing on homeland security and counterterrorism. He concluded his public service career in late 2017 and began his current activities by establishing the Mathews Group, LLC, which includes the Center for Counter-Terrorism Training (AKA: C2T2), Mathews & Associates (consulting services), and rcm Imaging (commercial imaging services).
Although he will tell you that he thinks of himself as a “southerner”, he has made upstate New York his home since 2007.
J. Howard Murphy, PhD, FacEM, CEM, NRP has contributed to the development of many of the existing United States emergency management, homeland security, complex medical and public health operations, and defense support of civil authorities (DSCA) policies, programs, and organizations. Dr Howard Murphy has mentored many professionals across the spectrum of emergency response to national defense and national security. Currently serving as the Program Coordinator and Associate Professor for Anderson University’s Emergency Services Management and Homeland Security degree programs within the School of Public Service and Administration, Howard Murphy possesses 37 years of experience as an emergency responder including at the chief, director, and commissioner levels, 31 years in emergency management, 26 years of national security experience, and retired from the military after 34 years of service within the Army National Guard, U.S. Army, and Army Reserve. His military and civilian education includes the U.S. Army Command and General Staff College, the U.S. Army War College, a Bachelor of Arts (CarsonNewman University), a Master of Business Administration—Healthcare Administration (City University of Seattle), a Master of Strategic Studies (U.S. Army War College), and a Doctor of Philosophy in Organizational Leadership with research focused on emergency management (Piedmont International University). He has also completed the Harvard Kennedy School of Government and T.H. Chan School of Public Health Executive Education Program in National Preparedness, and a Disaster Science Fellowship with the Academy of Emergency Management. He is a Certified Emergency Manager (since 1998) with the International Association of Emergency Managers, a hazardous materials specialist, and a National Registry Paramedic serving his community’s Emergency Services Division as a part-time Emergency Management Coordinator and paramedic.
Erin M. Fisher, MS, Assembly Editor, has been involved in advanced research in the areas of criminal justice and emergency management since 2016. She currently serves as an Academic Success Advisor for graduate and adult studies students at Anderson University in Anderson, South Carolina. Her students are professionals seeking their degrees in criminal justice, homeland security, and emergency services management. Erin received her undergraduate degree from Anderson University in 2015 where she earned her Bachelor of Arts in Criminal Justice with a concentration in Homeland Security in Emergency Preparedness. In 2017, she graduated from the University of Cincinnati with a Master of Science in Criminal Justice and Criminology. She returned to Anderson University in 2017 to begin her work in higher education.
Contributors
Greg Benson, MPA, CFO has served 40 years in the public safety field. His career has spanned operations, administrative, and command-level assignments in fire suppression and emergency management agencies. Benson has extensive experience in street-level response and command in a wide range of emergency incidents, including fires, mass casualty incidents, and disasters. Chief Benson has been an advocate of integrating training and operations among multidisciplinary public safety agencies to improve preparedness, response, and resiliency to the communities served. He has collaboratively developed and conducted high-risk and disaster response training with a range of public/private entities. Benson has functioned in all EOC roles during incidents and large-scale events.
He has earned a Master’s degree in Public Administration, numerous executive-level emergency service certifications, and designation as a Chief Fire Officer by the Center for Public Safety Excellence. Chief Benson is an adjunct instructor at Chicago area universities and colleges in emergency service operations, emergency management, and cybersecurity. Competencies include conducting vulnerability and organizational assessments, performance analysis, program evaluation, benchmarking systems, and technology integration in operations for process improvements. He has contributed to textbooks and other professional publications. He continues to research and contribute best organizational practices on contemporary preparedness and response challenges. He remains committed to supporting community preparedness, response, and resiliency through training, education, exercises to increase capabilities and reduce vulnerabilities.
Lucien G. Canton, MBA, CEM, CBCP is an independent management consultant specializing in helping managers lead better in crisis. Mr Canton served as the Director of Emergency Services for San Francisco and as an Emergency Management Programs Specialist and Chief of the Hazard Mitigation Branch for FEMA Region IX. He is the author of Emergency Management: Concepts and Strategies for Effective Programs, which is used as a textbook in many higher education courses.
Mark E. Chambers, NRP (ret), CEEP, CHEC-II is a an internationally recognized expert with regards to disaster and emergency planning and operations. Mr Chambers has acted in a management or advisory capacity for more than 20 countries including the United States. He has been the lead in the development and implementation of local, state, and federal response plans and is credited with dozens of successful response operations across the United States and around the world. He currently leads an international consulting firm based in the United Arab Emirates.
Stephen Combs, MSEM, SCCEM, MPIO has served as a Public Information Officer with Anderson County Sheriff’s Office in South Carolina for the past six years. He has trained at the Master Public Information Officer level through the Department of Homeland Security’s Emergency Management Institute. He has been involved in more than 25 emergency management activations, deployments,
and exercises, including the “Flood of the Century” in October 2015, an elementary school shooting in September 2016, and the largest mountain wildfire in South Carolina history in November 2016.
He is a South Carolina Certified Emergency Manager (SC CEM), a Community Emergency Response Team (CERT) Basic Training Instructor, a member of the National Information Officers Association, a member of the South Carolina Chapter of InfraGard, a member of the Palmetto Alliance of Public Information Officers, and a member of the South Carolina Emergency Management Association.
Stephen is an Adjunct Instructor with Texas A&M’s Engineering Extension Service, where he teaches the Public Information in an All-hazards Incident course. He has also taught public information courses as a guest lecturer with Anderson University’s Command College of South Carolina and is an instructor of public information and warning courses with the South Carolina Emergency Management’s Training Division.
Stephen is a magna cum laude graduate of Western Carolina University where he earned a Bachelor of Science Business Administration degree in Management and was inducted into Beta Gamma Sigma, the international honor society for Collegiate Schools of Business. Currently, Stephen is completing a Master of Science degree in Emergency Management through Lander University.
J. Lawrence Cunningham, MS is a highly experienced security consultant with 20 years of diverse, supervisory experience in the United States Secret Service and 26 years as a security consultant. Mr Cunningham founded Essential Security Strategies, LLC in 1995, which conducts risk assessments, physical security surveys and provides security training for governments and private organizations worldwide. Consultancy experience includes the formulation of tailor-made security plans and the implementation of a wide range of integrated security protocols with specific emphasis on proactive security strategy development. Consultancies include Exxon/Mobil, Harvard University, the International Monetary Fund, NASCAR, the Bush/Cheney Presidential Campaign, Harpo Studios, Michael Jordan Jump, Inc., RLJ Companies, the American Battle Monuments Commission, George Washington University, U.S. Airways, Gate Gourmet, the United Arab Emirates (UAE) Army Officer Corps, the UAE royal family and the Jordanian royal family. Many of these efforts have resulted in the formulation of institutional security best practices policies. Mr Cunningham has recently trained the Jordanian military and civilian population in protection methods for their personnel and critical infrastructure against chemical threats and contamination. He regularly instructs diverse emergency responder and academic audiences worldwide, addressing evolving active shooter and related terrorist threats. He is also a sought-after premises liability expert addressing corporate security lapses lawsuits.
Mr Cunningham is a Department of Homeland Security (DHS) certified instructor and lead subject matter expert (2005–present) for The National Center for Biomedical Research & Training—Academy of Counter-Terrorist Education (NCBRT-ACE) at Louisiana State University in Baton Rouge, LA. He serves as course developer, course evaluator and lead instructor in the following seminars: Executive Seminar: Prevention of, Response to and Recovery from Campus Emergencies, Prevention & Deterrence of Terrorist Acts, Critical Thinking and Analytic Methods, Site Protection and Observation Techniques, Fundamentals of Criminal Intelligence, Creative Thinking and Intelligence Analytic Methods, Practical Intelligence Writing and Briefing, Terrorist Threat Guidelines, Chemical Weapons Collective Protection Measures, Fraudulent Documents and The Instructor Development Workshop. These courses are presented to military and responder audiences across the globe.
During Mr Cunningham’s Secret Service tenure (1974–94), he was assigned to numerous divisions where he developed new initiatives resulting in policy changes affecting the investigative
and protective arms of the agency. While assigned to the White House Presidential Protective Division (1982–7), Mr Cunningham performed supervisory roles, mentored newly assigned protective agents, and conducted numerous lead security advances to protect the president of the United States and associated officials attending officially sanctioned domestic and international events. As the Agent in Charge of the Secret Service field office in San Jose, California (1987–94), Mr Cunningham supervised the security arrangements for official visits of world leaders including US presidents, Pope John Paul II, President Mikhail Gorbachev and other heads of state to the Silicon Valley and the Monterey Peninsula. Investigative achievements included the development of precedent-setting cyber-crime and “high-tech” criminal cases resulting in updated federal criminal statutes.
An accomplished athlete, Mr Cunningham has completed more than 50 marathons and numerous Ironman triathlon events.
Randall C. Duncan, MPA, CEM (ret) represented local governments as an emergency manager for 28 years in Kansas and Oklahoma. He retired as Emergency Management Director for Wichita/ Sedgwick County (Kansas). Currently, he is the Deputy Director of Training for Paradigm Liaison Services, where he assists in designing and supervising a cadre of contract instructors delivering training to local emergency responders and government officials in the field of pipeline safety. During his local government career, he was administered a “baker’s dozen” of presidential declarations of major disaster and emergency. In 2000, Duncan was the first local government emergency manager to accompany FEMA/Emergency Management Institute officials on a World Bank sponsored program to the Republic of Turkey to provide assistance to Istanbul Technical University in setting up a center of excellence for emergency management. In September 2001, Duncan provided support to New York City Fire Department (FDNY) at the World Trade Center in conjunction with the U.S. Department of Justice. Duncan also participated in the Classified Biological Warfare Improved Response Program in conjunction with the U. S. Army Soldier Biological and Defense Command (SBC Com) at Aberdeen Proving Grounds in Maryland. In 2012, Duncan provided assistance to the State of New York Department of Homeland Security and Emergency Services (DHSES) in their response to Superstorm Sandy. Duncan earned a Master’s in public affairs with an emphasis on disasters and emergency management from Park University and a Bachelor of Arts in political science from Southwestern College. He has served as an Adjunct Instructor at the Emergency Management Institute, Emmitsburg, Maryland, the Hauptmann School of Public Affairs at Park University, and the Butler County (Kansas) Community College.
Alexander Feil was born and raised in Los Angeles, California, and earned his bachelor’s degree in Psychology from Fordham University in New York. While attending Fordham, Alex was a member of the US Army ROTC and accepted to the FDD in 2006, an Anti-Terrorism fellowship during which he traveled to Washington, DC and Israel for enhanced education. After graduating from Fordham University, Alex spent a year employed as a safari guide stationed in East Africa, hosting clients from around the world. After returning stateside, he joined the Marine Corps serving in Afghanistan as an intelligence officer and Scout Sniper Platoon Commander. Alex transitioned to the private sector serving as the Intelligence Manager for the executive protection firm based in Los Angeles. He was then recruited to assist in establishing an intelligence analysis center for a Los Angeles-based non-profit organization, providing intelligence and security consultation to the local community. In 2016, Alex established his first company, Sourced Intelligence, a private-sector intelligence firm, and in 2018, he cofounded EasySet a software platform designed to efficiently conduct physical security assessment reports. He currently lives in California.
Ron Hain, Sheriff, served in law enforcement for over 22 years and has been credited with hundreds of major criminal arrests. He is a nationally recognized expert in interstate criminal and terrorist interdiction, having worked in varying capacities, including narcotics officer, canine handler, SWAT team leader, and developed, implemented, and supervised the Sheriff’s Office Criminal Interdiction Team.
Hain has received five meritorious service awards and two Deputy of the Year awards for several successful major criminal investigations. He was also twice nominated for the Kane County Officer of the Year Award and has received the nationally presented “Relentless Award” in 2013 for his work in criminal interdiction. In his career, Hain has seized over 4,000 lbs. of dangerous drugs and over $3,000,000 in illicit currency, along with hundreds of illegally possessed firearms associated with those crimes.
Hain was elected as Kane County Sheriff in November of 2018 and his team immediately implemented employment diversion programs into the jail, along with medically assisted treatment to support and redirect inmates with drug addiction issues. Sheriff Hain’s focus is to take a zerotolerance approach to street crime while providing positive life paths for incarcerated Kane County residents in an effort to drive down recidivism and crime rates.
Richard J. Hughbank, DM is a retired U.S. Army Military Police officer with over 21 years of experience and is a combat veteran in the War on Terror. During his time as a Military Police officer, he served on multiple planning, training, and operations staffs. Additionally, Richard served as a MP Commanding Officer, Provost Marshal, and Antiterrorism/Force Protection officer in locations around the world. Currently, Richard is a Senior Military Operations Analyst at the Joint Forces Component Command – Integrated Missile Defense, focusing on the Homeland Defense mission in conjunction with the Missile Defense Agency. Previously, he was an Associate Professor of Homeland Security Studies at various universities. He has a Master’s degree in Business and Organizational Security Management, a Master’s degree in Counseling Education, a Graduate Certificate in Terrorism Studies, and a Doctorate in Homeland Security and Management. Richard is a certified Conventional Physical Security Specialist, Special Reactions Team operator, and Hostage/ Crisis Management Specialist. He has conducted vulnerability assessments in numerous countries during peace and wartime activities. Richard has authored over 75 research articles, book chapters, and a book in the fields of terrorism, counterterrorism, security, homeland security, leadership, psychology, and other related topics.
Robert D. Hughbank, PsyD is a professor in the Political Science department at the University of Maryland Global Campus. He earned a Doctor of Psychology in Criminology and Justice Studies, and he has a Master of Arts in Homeland Security. Bob was an Intelligence Analyst in the Army, and a veteran of the Vietnam War, with over 25 years’ experience in law enforcement. He has published peer-reviewed articles and a book chapter in the fields of security, psychology, terrorism, and homeland security.
Patrick J. Jessee, MS, MSc, MPPA, CCEMT-P, WEMT, AFO is a Lieutenant/EMT with the Chicago Fire Department where he currently serves as part of the Division of Special Operations, Hazardous Incident Team. With over 20 years of operational experience, he has been an active member of emergency medical services, fire suppression and rescue, special operations, training, and headquarters staff where he worked on many projects including the development of General Orders, Standard Operations Procedures, and the development of the department SharePoint programs. Jessee holds numerous public safety certifications in emergency management, fire, EMS, special operations, training, and leadership. He holds master’s degrees in Public Policy and Administration
(Northwestern University), Threat and Response Management (University of Chicago), Biology (University of Illinois at Urbana Champaign), and undergraduate degrees in Biology (DePaul University) and Chemistry (Southern Illinois University at Edwardsville).
Kammie Juzwin, PsyD is a licensed clinical psychologist and holds a professional certification Diplomate in Police and Public Safety Personnel (SPCP), specializing in the treatment of trauma, forensic trauma, police and public safety personnel psychology. She is the Police Psychologist to the Bartlett (Illinois) Police Department. Other forensic affiliations include office wellness, after incident intervention, pre-employment and promotional psychological evaluation, and forensic preemployment outcome research. She also participates as a Mental Health responder and Vice President for the Northern Illinois Critical Stress Debriefing team; Regional Mental Health Coordinator for the Illinois Medical Emergency Response Team (IMERT) and is a federal level disaster mental responder on the Victim Information Center team on the DMORT-VIC. Juzwin has taught for the Chicago FBI Crisis and Hostage Negotiation class, and consulted to law enforcement in wellness and officer and citizen crisis situations. She serves on the ethics committee for the IACP-Police Psychologist Section, and the Diplomate committee for the Society for Police and Criminal Psychology. Dr Juzwin previously held the consultant Director of the Self-Injury Recovery Services Program at Alexian Brothers Behavioral Health Hospital, and has a clinical practice specializing in the treatment of high-risk patients presenting complex trauma, self-injur y, and disordered eating. She provided program development for specialty treatment units, supervision and training to hospital staff and students, as well as to professional and community audiences. Dr Juzwin is the author of two books on self-injur y written for clinicians working with patients and families of those who selfinjure, and co-authored and contributed to other publications on these topics. She held an academic position as full professor at Argosy University/ISPP-Schaumburg, teaching in the area of assessment, ethics and the law, suicide, self-injur y, eating disorder, trauma, forensic trauma, and police psychology. Clinical areas of interest lie in the areas of identification and treatment of high-risk patients (NSSI, ED, trauma, and suicide). She has published in both clinical and disaster management areas.
Stephen Krill, Jr., MS, PMP is equal parts engineer and businessman executive, with experience including corporate growth, business operations, and talent management for small and large federal contractors. He possesses core expertise in organizational strategy, IT and systems engineering, and program management. Krill is a frequent speaker at international conferences and a contributing author to textbooks and standards on crisis management, cyber security, and disaster response. He earned a BS degree in nuclear engineering from the University of Cincinnati, an MS degree in environmental engineering from Johns Hopkins, and an MBA graduate certificate from Virginia Tech. Stephen is additionally certified in Project Management, Business Continuity, and Emergency Management—and holds two US patents.
Christine B. Petitti, MPH recently retired from the Department of Health and Human Services as the Chief of Safety. In this position she provided policy, oversight, guidance, and consultation services to the Department of Health and Human Services (HHS) operating divisions and staff divisions for matters related to occupational safety and response safety. Petitti was the Assistant Secretary for Preparedness and Response (ASPR), and Safety Officer for National Disaster Medical System responding to multiple declared and undeclared disasters. She is a Certified Safety Professional and has served as the Emergency Management Group Safety Officer for multiple National Special events. Petitti received her Bachelor’s in Chemistry from Purdue University and her Master’s in Public Health is from Benedictine University. She came to HHS from the Department of Labor/
OSHA/Office of Emergency Management and Preparedness. During her 13 years with Labor she served as a technical specialist at the National Office for their Continuity program, disaster response and guidance and policy documents, as a Senior Trainer at their training institute, as the Region V Emergency Response Coordinator and Safety Officer and as an OSHA compliance officer. During this tenure she travelled to many active disaster sites and worked with multiple agencies throughout those responses. Christine served as the volunteer Safety Officer for the Emergency Management Agency in her previous area of Chicago. She is a certified FEMA ICS instructor.
Editors’ Note: During the assembly of our manuscript, our friend and colleague, Christine, passed away after a courageous fight against cancer. Please see Chapter 20 for more information on Christine’s enduring legacy.
Derek Rowan, the President of Ascenttra, brings a unique and extensive operational knowledge of all levels of government, the first response community, healthcare industries, private-sector organizations, the US intelligence community, continuity of operations, adult education, and training. He was an active volunteer firefighter in Fairfax County Virginia for over 25 years, a certified fire department officer for over 20 years and a rescue specialist with FEMA’s Virginia Task Force 1 and the United States’ International Search and Rescue USAR Team 1 for almost a decade. Rowan has responded to large-scale disasters around the US including Hurricane Fran, Hurricane Andrew, Northridge earthquake, Hurricane Katrina, the bombing in Oklahoma City, and the attacks of 9/11, holding a variety of tactical, command, and strategic positions. Rowan and his team have developed hundreds of exercises for all levels of government and the private sector throughout the world, encompassing every imaginable scenario from small focused senior leader tabletops to complex around the globe.
Thomas D. Schneid, JD, LLM, PhD is the Chair of the Department of Safety and Security and a tenured professor in the School of Safety, Security and Emergency Management in the College of Justice and Safety at Eastern Kentucky University. Schneid has worked in the safety, human resource, and legal fields and has represented numerous corporations and individuals in OSHA and labor/employment related litigations throughout the United States. He has earned a BS in education, MS and CAS in safety, and Juris Doctor (JD in law) from West Virginia University, an LLM (Graduate Labor and Employment Law) from the University of San Diego, an MS in International Business and a PhD in Environmental Engineering. Schneid is a member of the bar for the U.S. Supreme Court, 6th Circuit Court of Appeals and a number of federal districts as well as the Kentucky and West Virginia Bar. He has authored and/or co-authored numerous texts, including: Workplace Safety and Health: Assessing Current Practices and Promoting Change in the Profession (2014); Corporate Safety Compliance: Law, OSHA and Ethics (2008); Labor and Employment Issues for the Safety Professional (2011); Americans With Disabilities Act: A Compliance Guide (1994); ADA: A Manager’s Guide (1993); Legal Liabilities for Safety and Loss Prevention Professionals (2010); Fire and Emergency Law Casebook (1996); Creative Safety Solutions (1998); Occupational Health Guide to Violence in the Workplace (1999); Legal Liabilities in Emergency Management (2001); and Fire Law (1995). He has also co-authored several texts including Food Safety Law (1997), Legal Liabilities for Safety and Loss Prevention Professionals (1997), Physical Hazards in the Workplace (2001), and Disaster Management and Preparedness (2000), as well as over 100 articles on safety and legal topics.
Lars Skinner, Col (ret) served 29 years on active duty in the Marine Corps and in the Army Reserve, retiring at the rank of Colonel in 2020. He served as an AH-1W pilot in the Marines,
and in Civil Affairs, CBRNE, Joint Planning, and Medical Operations assignments in the Army, with deployments to Iraq, Afghanistan, and Horn of Africa. As a civilian he has served on multiple response teams, including regional hazmat, counterterrorism, and FEMA USAR teams. He has worked as an instructor for DHS on terrorism/security issues, and for the army as an instructor for Tech Escort Unit CBRNE Sensitive Site Exploitation teams and National Guard WMD-CST units.
Nicholas Staikos, AIA, principal of Staikos Associates Architects has over 35 years of experience in the design of technologically complex projects, including mission critical facilities for emergency management serving government and industry. Under his leadership, Staikos Associates Architects has completed numerous mission critical facilities development projects for all levels of government. The firm has guided the development of EOC design projects beginning with assessment of needs, criteria evaluation, architectural programming, and design through to technology deployment and occupancy. Their projects have been recognized for their operational effectiveness and have received regional and national design awards as well as international recognition. Additionally, the firm’s work at the Montgomery County (Maryland) Emergency Communications Center and the state of Delaware’s Emergency Operations Center were among the first, if not the first, such centers to integrate emergency management, transportation management and public safety on a physical as well as functional level. The firm’s market segments include public safety and transportation management for projects such as 9-1-1 call centers, fusion centers, and transportation management centers. Staikos has authored articles on integrating security into computer facilities design and site planning.
Shane Stovall, CEM serves as the Director of Emergency Services for Western Carolina University. Stovall has served over 25 years in the Emergency Management field, both in the public sector and private sector. This includes serving as the Director of Emergency Management for the City of Plano, Texas and in various positions at the Charlotte County Office of Emergency Management in Punta Gorda, Florida. Stovall graduated in December 1995 from the University of North Texas with a Bachelor’s degree in Emergency Administration and Planning. In addition to his education, Stovall holds his certification as a Certified Emergency Manager (CEM) from the International Association of Emergency Managers. Stovall is an active member of the emergency management community, and has served in many local, regional, and national roles promoting emergency management programs. Stovall has performed in various capacities in large-scale emergencies and disasters throughout his career. He has developed Master’s level courses on Terrorism, Emergency Management, Homeland Security and Cyber Security, and Emergency Management Administration for several universities.
David Stumbo, EdD, CSP, OHST has worked in occupational safety and health for over 20 years with service in various positions within the Kentucky OSH Program. He now serves as Associate Professor in Eastern Kentucky University’s Department of Safety, Security, and Emergency Management.
