Casemate Group - Distribution Services

DISTRIBUTION WITH THE CASEMATE GROUP

THE CASEMATE GROUP is a global, full-service distribution company with oďŹƒces in the United States and the United Kingdom.

We provide publishers with direct access to the book trade’s general, academic, specialist and non-traditional markets via our dedicated, experienced sales and marketing teams, supported by state-of-the-art warehousing, inventory management, and order fulfilment.

We distribute through all international channels, and offer the flexibility of select house accounts and territory exclusions.

WHAT WE OFFER hhSales & Marketing hhPrint & E-Distribution hhPOD & Auto-Replenishment Management System hhInventory Control hhTitle & Metadata Management hhWarehousing & Fulfilment hhOrder & Returns Processing hhCustomer Service hhCredit Control hhConsolidated Reporting Using the Casemate Group as your distribution partner allows you to focus on publishing exceptional books that buyers and readers will love. Our clients receive a dedicated, consistent, personal service, customised to suit their needs. With global reach and a passionate team of highly skilled, knowledgeable publishing professionals, the Casemate Group will help you grow your business and sell your books more widely than you ever thought possible.

WWW.CASEMATEGROUP.COM

SALES REPRESENTATION We provide full sales coverage for your books by utilising in-house sales representation for the UK market and working with highly qualified, practiced sales agents to maximize opportunities in all other international markets. In-house sales directors manage our reps, agents and sales executives. We deliver a complete sales solution for the trade, academic, and specialist sectors.

Includes: hhDedicated in-house trade, academic and specialist account management from key accounts, wholesalers and online retailers through to independent and non-traditional outlets hhNetwork of independent sales groups hhIn-depth sales analysis hhRegular targeted sales presentations to rep groups and buyers hhMarket feedback reports hhTailored sales campaigns, seasonal trade catalogues, flyers and email shots hhTrade/consumer show and conference attendance hhDirect sales campaigns including catalogues, email newsletters hhConsolidated sales reporting including dues, gratis, returns and stock information

MARKETING SERVICES At the Casemate Group we know the importance of targeted marketing to specialist communities to reach the right customers for your books and have built substantial mailing lists for our core subject areas. Our dedicated team creates tailored marketing plans for your latest releases and backlist classics with key event, anniversary and media tie-in campaigns.

Includes: hhFull marketing services to trade, library, and individual customers; catalogues, emails, social media, reviews hhComplete metadata management/optimisation in line with current industry requirements and future proofing hhTailored marketing campaigns, both print and online hhIndividual marketing plans for key titles hhDirect to Consumer and Trade Marketing hhRegular marketing activity reports hhReviews management, including copy mailings, follow-up, and coverage circulation hhConference and trade show attendance, advertising hhConference delegate pack promotion

WWW.CASEMATEGROUP.COM

WAREHOUSING, ORDER FULFILMENT, & INVENTORY MANAGEMENT

The Casemate Group partners with Orca Book Services in the UK and Books International in the US to provide fulfilment and warehousing for your books.

Includes: hhState-of-the-art warehousing, pick-and-pack, shipping, returns processing hhAll orders shipped within 48 hours hhTop industry standards for on-time order and shipment accuracy hhFull credit and collections management hhNo hidden extra fees: we don’t charge you for returns processing, or re-stocking hhStock management support

CUSTOMER SERVICE Our customer service representatives are dedicated to providing a superior customer experience and all staff have customer service and product knowledge training.

Includes: hhOrder Processing hhReturns Processing

ACCOUNTING SYSTEMS, POLICIES, & PROCEDURES Casemate’s simple fee structure enables you to project your costs and revenue upfront allowing you to plan your publishing with confidence.

Includes: hhTransparent accounting system with sales, returns, remittances, and backorder information hhMonthly, quarterly, and annual sales reports available via secure client portal

PRINT ON DEMAND SERVICES PRINT ON DEMAND SERVICES We offer fully integrated print-on-demand capabilities with industry standard digital technology in both the UK and US markets.

Includes: hhOn-site printing facilities ensures timely print and shipment of any POD order hhIntegrated stock management system allows for seamless stock replenishment – you establish the reprint parameters and are able to change them at any time hhDigital print offering includes hardback and paperback books, mono and 4-colour printing, 4-colour text, inserts and jackets

WWW.CASEMATEGROUP.COM

DIGITAL SERVICES The Casemate Group has a flexible digital programme offering a range of services from digital conversion to a full global eBook sales, marketing and distribution agreement.

Includes: hhExperienced, fast conversion services hhTechnical support hhGlobal digital asset management and distribution hhSales and marketing hhStraight-forward fee structure hhAggregated sales reporting

CONVERSION SERVICES We offer dedicated digital conversion by our highly qualified conversion team from basic reflowable one-column content to a full range of ePub3 conversion services.

Includes: hhFeedback monitoring across all retail sites hhProblem-free guarantee for 12 months after files are uploaded to e-retailers hhPre-press manuscript preparation for XML-first workflow and conversion from Word to XML, HTML, PDF, DOC, TXT et al. hhOCR scanning services, for destructive and non-destructive scanning hhMulti-column conversions hhFixed page layout hhRead-A-Loud hhAnimation hhEmbedded assessments hheDuPub standard formatting hhJava scrip popups including audio and video enhancements hhText-to-audio hhFull accessibility features for the reading impaired hhGlobal language conversion including right-to-left reading hhEnhancements for Kindle’s KF8

To find out more about how the Casemate Group can help you increase sales, develop your brand and build your business worldwide, contact us today: U N I T E D KI NGDOM

UNI T ED STAT E S

Managing Director | UK, Europe, Rest of World Group VP Business Development Simone Drinkwater simone.drinkwater@casematepublishers.com

President | David Farnsworth david.farnsworth@casematepublishers.com

10 Hythe Bridge Street, Oxford, OX1 2EW UK t. +44 (0)1865 241249 | f. +44 (0)1865 794449

1950 Lawrence Road, Havertown, PA 19083 t. +1 (610) 853-9131 | f. +1 (610) 853-9146

Vice President, Innovation & Strategy | Curtis Key curtis.key@casematepublishers.com