CFB EMPLOYEE ASSISTANCE PROGRAM

Casella Family Brands believes it is in the interest of our employees and the company to provide an effective program to assist our employees and their families in resolving problems such as these as the need arises. Our Employee Assistance Program (EAP) provides consultation services for referrals to local community treatment sources and can be accessed by our employees confidentially at any time by contacting Human Resources or by calling 1300 361 008 and advising that you work for Casella Family Brands.

WHAT EAP ASSISTS YOU WITH?

The EAP will help you to identify, explore and manage any issues impacting your life, which can include:

• Conflict and communication

• Maximising performance

• Depression, anxiety and stress

• Relationship and marital problems

• Children, elder care or family member concerns

• Grief and bereavement

• Addictions

• Career path issues

• Retirement

• Work life balance

WHAT CAN THE EAP DO TO HELP YOU?

The EAP offers assessment, short-term counselling (up to 5 counselling sessions) and referral services. If, based on the assessment, an eligible individual requires longer-term counselling or specialised service or treatment, the EAP will aid in finding an appropriate outside resource in the community.

WHO CAN USE THE EAP?

All employees and their immediate family members are free to use this program and are encouraged to do so. Employee visits to the EAP are held in confidence to the maximum possible extent. No one will know that an employee has used the EAP except at the employee’s request and only if the employee has signed a written release form.

IS THERE A COST?

No, EAP services are offered to employees at no cost. These services are paid for by Casella Family Brands.

WHEN SHOULD I CALL THE EAP?

As soon as you recognises that you or a family member may have a problem, you may access the EAP. It is always better to seek help before a situation becomes critical. Even if you are not sure you need help, a call to the EAP counsellor may put a critical issue in a better perspective. Remember, no problem is too big or too small, seek help early, before a minor problem becomes more serious. The EAP is designed to address short-term issues and to identify resources and referrals for emergency and longterm issues.