Success and Achievements Of Carzonrent

Carzonrent (I) Pvt. Ltd is the leader in shaping the cab rental market in India. The company with its fleet size of 7500 across India facilitates both short and long-term travel solution to the customers.

A brainchild of Rajiv K. Vij, CEO & MD Carzonrent was launched in the year 2000 with a vision to redefine the meaning of Cab Rental Company of India, help it to get its due recognition and facilitate a safe and reliable traveling solution to women customers.

Today the company has its presence in 65 cities, 9 Airports, Major Railway Stations and prominent hotels and malls. The company with its comprehensive range of cars - from Maruti Dzire to Toyota, Camry, BMW and Mercedes offers a complete bouquet of road travel solutions to its customers.

The constant endeavor to ensure passenger comfort to the minutest detail, Carzonrent has pulled out all stops, bringing in the latest technology, robust networking system, real –time tracking of the cab booked and live traffic information through mobile application, setting up user-friendly websites and 24x7 customer support centers; bringing uniformity in operations and introducing customized solutions for all customer segments. The company has focused all efforts towards organizing the largely unorganized Indian personal ground transportation industry.

The services offered by Carzonrent are EasyCabs, Myles (Self-driven cars service), Intra-city, Outstation and Limo service.

Carzonrent is the 1st company in India to launch Self-driven car service in a full-fledged manner across India. With a 100 Myles cars to promote the concept of self-driven purpose, the company is planning to add 5000 cars under this flagship pumping an investment of Rs. 400 Crore spread across in 3 years. This would offer the customers the freedom to explore the country and the city at their own pace and discover the areas off the beaten track. Myles will offer the service in an extremely competitive price which would further propel the growth of Self Drive Service in India.

COR launched EasyCabs – radiotaxi service in the year 2006. Today the company operates in Delhi, Bangalore, Mumbai & Hyderabad with its fleet size of cabs. All the cabs are fitted with GPS/GPRS tracking mechanism for the security purpose of the customers. Carzonrent was the 1st company in India to start in car payment system for customers’ convenience.

The company is planning to expand its fleet size to 30,000 cabs in coming three years of time.

The company services more than 20000 travelers every day in different parts of the country having moved more than 6 million travelers last year. The company boosts of having 30,000,000 satisfied customers till date. The 6500 drivers do 15,000 trips clocking 100,000 kilometers daily. Carzonrent was the 1st Cab Rental Company to integrate GPRS technology across the entire network. The company has always been the leader in innovating and redefining the meaning of travel in India. The company has also tied-up with 170 countries across the world to facilitate Indian travelers cab in these countries Recent Awards by Carzonrent The company has received ‘The Best Car Rental Company in India’ Award at Financial Express Business Travel Awards India in 2004 and Galileo Express Travel World Award 2008. Carzonrent has also received awards for ‘Excellence customer experience, Best CTO award under the process category, logistics & transport category in 2009. To mention the recent awards, Carzonrent has received are ‘Excellence in Operations’ at the GMR Express Travel World Awards 2011 and the ‘Most Outstanding Car Rental Services’ at the Travel N Hospitality Awards 2011.

His zeal and determination to improve the taxi service in India reflects from these awards.

Mr. Rajiv Vij •

MD & CEO, Carzonrent (I) Pvt Ltd

• President of “CARS” – Confederation of All India Car Rental Service Providers • Winner of ‘Most Outstanding Car Rental Services’ at Travel & Hospitality Awards 2011

Mr.Rajiv Vij, can be credited for redefining the meaning of taxi service industry in India. With over two decades of experience in travel industry, his impeccable knowledge of market dynamics has helped him successfully launch Carzonrent (India) Private Limited.

An alumnus of Faculty of Management Studies, Delhi University and Hindu college started his career with Hindustan Motors where he handled the distribution network and Institutional businesses. He has a diversified portfolio in terms of work experience, he moved to Jumbo Group managing the exports of automobiles and auto components. He also worked for the prestigious International Travel House an ITC group company where he used to head its car rental business and later managed corporate travel, tourism and event management businesses.

The entrepreneur in him saw an opportunity to write a success story in Car Rental in India and so he left Travel House. Within six months of starting operations Carzonrent was appointed as Master Licensee for Hertz International. Carzonrent was the first company to receive PE investment in the year 2005 and the only car rental company to have three largest Global/ Indian PE funds-SIDBI, Sequoia and West Bridge/BTS Advisors. Ever since then there has been no looking back. In a span of 10 years, Rajiv has been able to clearly position Carzonrent as the # 1 company in Personal Ground Transportation Industry in India with a diversified portfolio of Car rental, Limo, Operating lease and Radio taxi with a fleet of 6500 cars and network of 35 operating units.

An inspiring leader for his team; he has been instrumental in the stupendous success of Carzonrent. The company has received ‘The Best Car Rental Company in India’ Award at Financial Express Business Travel Awards India in 2004 and Galileo Express Travel World Award 2008. Carzonrent has also received awards for ‘Excellence customer experience, Best CTO award under the process category, logistics & transport category in 2009. To mention the recent awards, Carzonrent has received are ‘Excellence in Operations’ at the GMR Express Travel World Awards 2011 and the ‘Most Outstanding Car Rental Services’ at the Travel N Hospitality Awards 2011. His zeal and determination to improve the taxi service in India reflects from these awards.

Mr.Rajiv Vij’s hard work and farsightedness has positioned him the trend setter in industry.

Currently, Carzonrent services over 500 corporate clients, major hotels, Emirates-the best airline in the world. The company last year serviced over 6 million travelers in different parts of the country.

Mr. Rajiv Vij has been the source of in depth knowledge and plethora of innovative ideas – the first one to launch online booking system, in car credit card payment system, mobile application for making bookings, knowing the status of booked cab and the real-time tracking of traffic on the way; through the Easy mobile application suite and point to point Limo services with WiFi facility.

His constant endeavor has been to match the global standard and provide the customers value for money.

Having established a strong core team of professional managers, he now spends more time in taking the organization into its next level of expansion and is working to build “Carzonrent” as the Indian car rental brand with global scale in terms of fleet size and operations. In the history of this industry, the single biggest purchases are made by Carzonrent - Mercedes (90 cars), Hyundai (1100 cars), Mahindra (750 cars) and Toyota (1000 cars).

Rajiv considers all his drivers as his partners and has implemented innovative programs making them entrepreneurs and owners of cars that they drive. As part of his commitment towards the Drivers who form the most critical component of the industry in India, Rajiv has also set up “COR Welfare Trust” to support Drivers and their families in improving their living conditions.

Ms. Sakshi Vij Executive Director, Carzonrent India Pvt Ltd Ms. Sakshi Vij brings on board the rich domain knowledge of marketing strategies and distribution networking. She started her career with Finoble Advisors working for a short span in the area of new business opportunities.

Ms Sakshi Vij joined Carzonrent in the year 2007Since then she has created an atmosphere of youthfulness encouraging everyone to think differently in the organization. This dynamic head honcho is the main driving force in the success of Easycabs and repositioning of Carzonrent brands.

Ms. Sakshi Vij holds an MBA degree from SP Jain Centre of Management-Dubai-Singapore in Service Marketing and Management. She also has an MDP in Customer relationship Management from IIM Ahmedabad and a GMP in Luxury Management from ESSEC Business School Paris.

Her areas of expertise are brand positioning, strategic planning; Customer retention and acquisitions. Ms. Sakshi Vij is a perfect blend of knowledge, creativity and entrepreneurial qualities.

At Carzonrent Ms. Sakshi Vij is responsible for establishing new business and new markets. Her various interventions have contributed significantly to the growth and success of the organization. She has extensive advisory skill on issues of strategy, driving performance improvement, change management, organization building and human capital development. She has also been working extensively in building the online business for Carzonrent. This young dynamic personality also plays the role of a friend, advisor and mentor to new professionals.

Under her able guidance Carzonrent has taken many new initiatives to raise the standard of service for customers and building Carzonrent into a consumer brand.

During her spare time, Ms Sakshi Vij enjoys travelling and photography. She is an ardent fan of Music which she finds a relaxing activity and let her think straight and get her energized to take on the day. On weekends, she loves to spend time with her family and friends and continues to pursue newer interests.

Ms. Sakshi Vij believes the passion and zeal for your work will always excel you; in which ever field you are but it must be accompanied with ethics and trust. Truly, a multifaceted person, she fulfills all her roles and duties effortlessly