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5.8. Requirements for effective positive feedback
from second IO1
5.8. Requirements for effective positive feedback
GENUINE
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● Positive feedback is only effective if it is genuine. ● As a facilitator,you will have many opportunities to give feedback, provided you look at the right direction and look for what progress means for each participant. ● By focusing on the participants' own ability to perform, and by being aware of their small steps forward, you automatically get many opportunities to reinforce them. ● Feedback can be verbal or non-verbal and it can also be short and concise.
WELL FORMULATED: SHORT AND CLEAR
Effective feedback must be clear and formulated as follows: ● in the first person: describe what you see, think and feel about the event/activity on which you want to give feedback. ● In as concrete a form as possible: you describe the action, attitude or statement that provoked those thoughts or feelings in you, without vague or generalising terms.
PROPERLY TIMED
Positive feedback is most effective when it immediately follows the intended event/activity. So do not postpone this until the evaluation meeting after the session. You can repeat the feedback in the evaluation interview.
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