A Comprehensive Guide for Aspiring Receptionists
Whether you have years of experience or want to improve your abilities or you have aspirations of becoming a Receptionist this guide is perfect for everyone. Let's embark on this exciting journey of learning and professional growth together!
Who is a Receptionist?
Receptionists provide administrative support by answering phone calls, greeting guests, arranging meeting and training rooms, sorting and distributing mail, and making travel arrangements.
Roles and Responsibilities
The roles and responsibilities of a Receptionist are:
● Maintaining workplace security by issuing, checking, and collecting badges as needed, maintaining visitor logs, and assisting with administrative activities such as copying, taking out fax calls, taking notes, and arranging travel arrangements.
● Preparing meeting and training rooms, answering phones professionally and routing calls as needed, sorting and distributing mail.
● Hiring, managing, and growing junior administrative personnel, providing great customer service and appointment scheduling and call answering, forwarding, and screening.
Prerequisites
Some mandatory prerequisites are required to be fulfilled to start your career as a Receptionist. These prerequisites include educational qualifications, relevant skills, and valid work experience. This section will primarily focus on these aspects.
Education:
Education is the first step towards becoming a seasoned Receptionist. With proper education, you will get clarity on the crux of this job role. You will need the following education qualifications.
● General Education Degree (GED).
Skills:
Skills are important to become an efficient Receptionist. As this job requires interaction with the public, it is necessary to acquire some social skills. Here are some desirable skills to have in this field.
● Phone Systems and Call Management
● Email Management
● Calendar Management
● Database and Record-Keeping
● Basic IT Troubleshooting Skills
Work Experience:
1-5 years of experience in any Customer Service related field.
Job Prospects
The employment opportunities for Receptionists can differ based on factors such as the sector, geographical area, and unique qualifications needed for the position. Here are some popular career choices in this field.
● Front Desk Agent
● Front Desk Clerk
● Front Desk Manager
Salary Outlook
The potential salary for Receptionists can differ based on various factors, including the industry, geographical area, experience, and the size of the organization. It is crucial to understand that the numbers given are rough approximations and may vary considerably depending on individual situations.
➔ An average annual salary of a Receptionist is around $33,000 in the U.S.
➔ An average annual salary of a Receptionist is around £33,200 in the U.K.
➔ An average annual salary of a Receptionist is around ₹1,90,300 in India.
Conclusion
The purpose of this was to provide you with a roadmap to becoming a successful Receptionist. If the above mentioned skills and knowledge falls within your area of interest, this might be the field for you. So get started today!
To explore more career options and learn guides to help you reach your professional goals, remember to check out Careervira. Stay tuned and follow this page to know more about such trending career options for 2023!