It feels great to be opening this edition with some real milestones to celebrate. The biggest of all is that we’re all getting back into CCHQ. After everything that’s happened since the fire, returning to our home is more than just a move across the road – it’s a step forward.
This edition also features the recent launch of our new company values. They’re not just words on a page; they capture the spirit of how we work, how we treat each other, and how we serve our customers. I’m really looking forward to seeing how we all bring them to life. It’s the small actions and choices we make that will make our values feel real.
On top of that, we’ve just finished an extraordinary “Golden Quarter.” Summer is always busy, but this year has been record-breaking. I couldn’t be prouder of the hard work, creativity, and energy that’s gone into making it such a success. Those achievements belong to all of you, and they’re proof of what we can do together.
And if that wasn’t enough, we also launched Mobilitas Group – our new House of Brands that brings CareCo, Motion Healthcare, Globegold and NRS Healthcare’s Product Sales Division together. It’s a landmark step that strengthens our position in the market and opens up exciting new opportunities for us all.
So, as you flick through these pages, I hope you’ll feel that same sense of pride and optimism I do. Between the HQ move, living our new values, the launch of Mobilitas Group, and building on the momentum of our Golden Quarter, we’ve got every reason to be confident about what’s next.
Tom Stansfield Managing Director
New Values
In September we launched our new values, with videos and postcards shared across the business. The response to our Values Heroes process was incredible, with over 400 nominations being made.
But why did we decide that now was the right time to launch new values, and how did we land on Lead with Heart, Lend a Hand, Embrace the Adventure and Raise the Bar?
Nearly every company has values. But the ones that do it right, don’t just have them in a handbook or on a torn poster on the wall – they are lived every day in the actions of the people who work there.
The journey to our new values started in late 2024 with a simple realisation: our old values weren’t quite doing the job anymore. They leaned heavily towards customers, which is obviously important to us, but they didn’t speak to everyone equally. For the people working in support roles, or behind the scenes in operations, they just didn’t feel as relatable. And we wanted values that every single one of us could live regardless of our role.
From there, a conversation began. Sue Shaw, Retail & Customer Experience Director, Emma
Smith, Head of Learning & Operational Development, and Joe Abbitt, Brand Communications Manager, joined Will Harrison to create a group that would pinpoint what CareCo stands for. Not theory. Not buzzwords. Just the little, everyday examples of colleagues stepping up, helping each other out, or going the extra mile for a customer.
“Very quickly we saw some themes emerging. We realised that there were common threads and ways of behaving that ran through our examples, and they were qualities that were already at the heart of the CareCo culture,” said Sue.
They grouped behaviours under these themes and began brainstorming short, action-focused phrases. Before long, the new values began to take shape.
Pictured (L-R): Joe Abbitt, Brand Communications Manager, Sue Shaw, Retail & Customer Experience Director, Emma Smith, Head of Learning & Operational Development.
When we launched our new values, we also introduced the behaviours that underpin them, but we haven’t focused on them very much… until now.
Think of it this way – values set the tone, but behaviours show the action. A value might tell us what we believe in, but behaviours explain how to bring it to life. We want people to Embrace the Adventure, and that means being curious, innovative and inevitably having resilience along the way.
“We all have an idea of what the Values could mean but when we’re talking about how people are living them, we need those actions, attitudes and choices that help us recognise what good looks like in any role across the business,” said Emma, who will help managers use the Values and behaviours to support development conversations.
So, let’s remind ourselves of the behaviours under each value.
We
lead with heart.
We embrace the adventure. We lend a hand. We raise the bar.
We have introduced two fantastic additions to our range: the Eterniti riser recliner and the Cascade rollator.
Both have been designed with comfort, independence, and everyday practicality in mind – and we can’twait for our customers to experience them.
ETERNITI
Comfort Without Compromise
With five motors controlling the head, back, lumbar, footrest, and tilt in space functions, users can find the perfect position at the touch of a button. It also comes with zero gravity and optional heat and massage for ultimate relaxation.
Available in three sizes (Petite, Standard, Grande) and two stylish colourways (Dove Grey and Sahara), the Eterniti suits every home and lifestyle. Add to that side pocket storage, optional arm and headrest covers, and you’ve got a riser recliner that’s practical, stylish, and built to last.
CASCADE
Freedom on the Move
The Cascade rollator is all about mobility made simple. Its double-folding design makes it quick to pack away and easy to transport, whether you’re popping it in the car or storing it neatly at home. Despite being lightweight, it’s strong and dependable, with a 10-year frame warranty for total peace of mind.
The Cascade also comes with PU wheels for smooth movement indoors and out, hidden cable management for a sleek look, and a host of thoughtful extras – from a handy storage bag to a comfortable seat for those moments when you need a quick rest.
Why we love these
Both the Eterniti and Cascade show off what CareCo does best: products that combine smart design with genuine benefits for everyday life.
Whether it’s finding the perfect recline or making trips out easier, these new arrivals put independence and comfort right at the heart of the experience.
LEARN MORE
Making a Diff erence Together
Our CSR Committee has been busy since the last edition, finding ways for all of us to give back, get involved, and have some fun along the way.
Here’s a snapshot of what we’ve achieved together:
Flower and Produce Show
From tiny tomatoes to dazzling Dahlias, the Flower & Produce Show was bursting with colour, creativity and plenty of friendly rivalry.
Well done to all the winners –you have inspired more of us to support our wellbeing through time with nature.
Food Bank Collection
Colleagues at CCHQ and CCLS donated generously to support local food banks. From store cupboard essentials to family treats, we helped provide meals for people who needed them most. A huge thank you to everyone who contributed.
Zero Waste Week
From the digital declutter to cutting down on food waste, Zero Waste Week got us all thinking about the little changes that make a big difference.
Whether it was reusing, recycling, or simply refusing what we don’t need, it showed how small steps add up when we do them together.
What’s Next?
Got a fundraising idea, favourite cause or fun event you’d love us to try?
The CSR Committee would love to hear from you, it’s your chance to help shape what we do next.
Raising a Cuppa for Macmillan
This September we came together across CCHQ and our showrooms to take part in Macmillan’s Coffee Morning – supporting our chosen charity and the incredible work they do for people living with cancer.
From Victoria sponges at HQ to traybakes in showrooms, there was no shortage of tasty treats on offer.
More importantly, every slice sold and every brew shared added up to something special: a company-wide effort that shows what we can achieve together.
Our CCHQ coffee morning raised over £500.
Thank you to everyone who baked, brewed, donated, and tucked in.
Whether you rolled up your sleeves in the kitchen or simply enjoyed a cuppa with colleagues, you’ve played a part in helping Macmillan be there for people when they need it most.
Phoenix
(noun)
A mythical bird that is reborn by rising from the ashes of its predecessor.
66,037,920
seconds
At 01:08 in the morning of Sunday the 17 th of September 2023, CareCo’s world was forever turned upside down. A fire began in the warehouse of CCHQ and wrought a world of destruction, flames and smoke upon the sleepy village of Great Notley.
Ask anyone you see around the building, and they’ll have their own story of what their first experiences were on that fateful day. Some found out through their managers or colleagues. Some arrived to find the building still standing but engulfed in acrid black smoke. Most were alerted on Nettie and were warned to stay well away.
It’s a moment that is forever etched into the minds of everyone who works at CareCo. Now, some 734 days on, CCHQ is officially open for business. Just 109 weeks to rebuild our head office, 18,343 hours, 1,100,632 minutes – it doesn’t seem so long when you think of it like that, does it?
The faint rumble of the construction crews was replaced by a serene calmness. Not the sterile, echoing silence of a deserted office block, but the pregnant pause before CCHQ opens its doors once more.
For 24 months, CCHQ had been less a place of work and more a gaping chasm of possibility –a site of relentless, dusty transformation under the banner of Project Phoenix.
“I just had a good orchestra”
The move back to CCHQ has been at the forefront of everyone’s mind, perhaps none more so than John Pryor. “The fire gave us a blank canvas,” he explains. “It wasn’t what we wanted, but it allowed us to take everything we’d learned from the original build and use it positively to deliver something exceptional.”
From the outset, the project was shaped by a shared vision and brought to life by the creative team at Can Creative. Every detail reflects our commitment to high quality and raising the bar, values that John knows define who we are.
Among the standout features is The Atrium, a warm and welcoming space that’s already become the heart of the building. “It’s amazing to see people using it, even before the café officially opened,” John says. “There’s a real sense that people feel like they’ve come home.”
That feeling of homecoming runs deep. The rebuild wasn’t just about bricks and mortar – it was about bringing everyone back together. “One of the greatest joys for me,” John adds, “is seeing people from across the business connecting again –whether it’s the contact centre, Learning & Development, or Marketing. You see people saying ‘hello’, catching up, helping one another. That’s what makes this place special.”
You were phenomenal.
“ “
At the end of the day, we can thank the board, and we can thank the SLT (senior leadership team), and we can thank all our contractors, our consultants and our partners, and we can thank the insurance company, the loss adjusters for everything that happened, but in reality, the biggest thank you is to every one in CareCo that supported us in our hour of need.
You were phenomenal.
And I mean every single person, not just in ‘77 and ‘51 but in every single showroom, the incredible people at CCLS, and the people in all the hubs, it was you that stepped up, and it was you that got us through this.
And I’m so proud of the way everyone came together.
John Pryor
The project was delivered ahead of schedule, thanks to the in-house expertise of John and his team. “We cut through red tape, we worked relentlessly, and we did it together,” he reflects, “What makes me proudest isn’t just the building itself, but the people – everyone in CareCo who supported us in our hour of need. You were phenomenal.”
“For the last two years, I’ve pretty much done nothing but put my heart and soul into getting us back into CCHQ,” says John, “It’s been some journey, and not that we’d ever plan it, but for me to go out on this project and retire off the back of it, makes me incredibly proud. I love all the people. Because I’m like the elder statesman in the business, all I ever want to do is help people and give people support.
And I love seeing how people, if they’re given an opportunity, grasp it. It’s great to stand back and see everything that’s been achieved by a whole raft of individuals that have all worked brilliantly together. And that’s what makes me so proud.
“Throughout this whole process, people have referred to me as a ‘conductor’”, John explains, “but really and truly, I just had a good orchestra”.
Cosy creature comforts
After the fire, rebuilding the office wasn’t just about restoring space –it was about creating a place where people feel truly at ease. There are 16 sizeable meeting rooms across the building (watch out for the walking stick light hidden in one of them on the second floor), while several kitchens and breakout areas means no one’s
too far away from a much-needed caffeine injection at any point.
Speaking of caffeine injections, have you ever wondered how your desk buddy takes their tea? The Tea Wall that adorns every kitchen in the building is here to spill the tea (leaves). It’s a quirky celebration of our shared love for a good brew – featuring fun photos of our team members with a comment about how they take their cuppa.
A gym can also be found on the ground floor, so no one has an excuse to skip leg day, either! Every corner has been designed with care, combining practical workspaces with inviting, homely touches. In this rebuilt office, creature comforts are at the heart of the experience, helping people feel supported, productive, and genuinely welcome.
Who we are, what we are and who we represent
The warmth of the new office doesn’t just come out of the 118 air-conditioning units around the building, it’s cultural. Across the building, the CareCo values are proudly displayed on the walls. They’re not there as decoration, but as the principles that guide how we work together and support each other and serve as a reminder that we Lead with Heart, Lend a Hand, Embrace the Adventure and always Raise the Bar.
Alongside them are photographs of some of our customers – the people at the heart of everything we do. Their faces bring the purpose behind the work to life. If nothing else, they’re there to let us remember that each project, each conversation, and each decision ultimately serves real people with real problems and real stories. It’s keeps our mission visible, tangible, and above all, human.
Salvage Team: 880 weeks of labour
Construction: 6240 weeks of labour
200k of data cabling
10k of controls wiring
3,000 individual data connections
6,000m 2 carpet tiles
10,000m 2 of cladding and roofing
56 tv monitors
118 AC units
Enough mains cable to go from CCHQ to Chelmsford
Together as one
But CCHQ isn’t just a change of scenery – it’s an evolution in how we work together. Designed with collaboration in mind, the new building encourages spontaneity, better problem-solving, and collaboration. In bringing teams closer, we’re creating an environment where communication flows more freely and projects move with greater pace. The building is set up to make working together easier, more natural, and more rewarding, benefiting not just those at CCHQ but the rest of the business as well.
It’s easy to take everyone being in the same space for granted. Whether it’s catching up over a coffee or teaming up in one of the new meeting rooms, it’s easier than ever to work together and make things happen.
Having everyone under one roof also means we can celebrate wins together, learn from each other more naturally, and build stronger relationships day to day. It brings a sense of shared purpose that’s harder to recreate over Teams.
It’s also a chance to rediscover what makes the CareCo culture so special. The small moments – a quick chat in the kitchen with someone from another department you haven’t seen in ages, a helping hand when someone’s stuck – these are the moments that remind us that we’re all part of one team. Our new space gives those moments room to happen.
One of the main attractions of CCHQ is the Atrium Café, run by Joshua Meehan and his team.
The Atrium, located on the ground floor of CCHQ, is the perfect place to stop by for a cuppa, a sandwich or even some pick’n’mix!
Showtime!
The move back to CCHQ has also seen a brand new addition: the Braintree Showroom. Nestled on the ground floor, it’s the final, crucial piece of Project Phoenix: the new, expansive Customer Showroom. At the time of publication, CareCo has 35 showrooms across the country and Braintree is set to become the 36th and is expected to be open on the 14th of November.
The showroom gives us a chance to learn in realtime how the customer experience is shaping up. It’s an opportunity to see what works, and what doesn’t and then translate that feedback to other showrooms.
Rebuilding an office after a fire isn’t just about replacing walls and furniture; it’s about restoring the routines and connections that make a workplace feel like… well… a workplace. The process isn’t an exact science, but it’s a chance to rethink how things are done, how to make the space work a little better, and how to create something that feels welcoming not just for today, but for years to come.
A rebuild is, at its heart, a chance to start fresh while keeping what mattered most. It’s practical, it’s thoughtful, and it’s a home away from home – the place where most of us will spend the majority of our week: even after disruption, routines return, teams thrive, and normalcy is restored.
How does the cafe contribute to what we do here?
Joshua Meehan: It’s going to add a level of familiarity to HQ that you haven’t had before. It’ll be a centerpiece for the building, for people to work around, people to meet, talk to suppliers, talk to customers, do some work. It’s going to be a home away from home inside HQ. Think of it as like an episode of Cheers, when everyone knows your name and you can get a cup of coffee!
How did you decide on the menu?
Joshua Meehan: Hearing the feedback from everyone helped. What the warehouse will eat is different to what… say, Human Resources (HR) are eating. HR won’t eat the same thing as what Finance will eat – we’ve listened to everyone so hopefully there’ll be something for everyone.
What are you most excited about unveiling?
Joshua Meehan: Matcha ice coffees are very trendy at the moment. Every supplier we’ve used is super high end – so our coffee is a Grade A coffee bean. It’s the same coffee that the Prime Minister drinks! When you’ve got a cafe which isn’t public-facing, it can be a bit more complex with what you can put in.
If you could recommend just one food item from the menu, what would it be?
Josh Meehan: The full English. The bacon is local. The sausages are from a butcher less than two miles away. The bread is from a local Essex bakery.
The mushrooms and tomatoes are also from a local supplier. You won’t get a better full English in Braintree than what you’ve got there!
The Atrium
What a summer it’s been! Our golden quarter really lived up to its name, with records tumbling left, right and centre. But more than the numbers, it’s been about the amazing energy, teamwork and commitment everyone’s shown along the way.
Whether you’re based in a showroom, online, out on the road, or keeping everything moving behind the scenes, you’ve all played a part in making this our biggest and best golden quarter yet. It’s been brilliant to see everyone pulling together, supporting each other, and making sure our customers always come first.
The results speak for themselves – but they also say a lot about who we are. This golden quarter has proved just how strong we can be when we work as one team, and it sets us up brilliantly for what’s to come.
A golden of golden quarters Highlights
July was our best-ever month for sales
21 st-27 th July
Our busiest week on record new highs set across both retail and online
In August Brierley Hill hit an all time record for showrooms
“Gerry, the Area Managers, and our Showroom teams put in a huge amount of effort in the lead-up to the Golden Quarter, planning and preparing for the busiest time of the year. They took learnings from previous years, raised the bar, and really made the most of the opportunity – and it showed.
“Elsewhere, Tom, the CX managers and all our CX colleagues can also be very proud for delivering through an incredibly busy few month. Not to mention Operations and all the HQ functions for supporting the sales teams and keeping everything running smoothly behind the scenes.
“It’s fantastic to see what we achieved together – massive thanks and well done to everyone!”
Sue Shaw Retail & Customer Experience Director
Record Breakers
Showrooms that achieved a record month in the golden quarter
Brierly
Summer PartyCelebrations
This summer we all took a moment to celebrate what’s been a record-breaking Golden Quarter. We hope that everyone was able to mark the occasion – with many showrooms heading out for meals and drinks, and our teams at CCHQ enjoying a party a little closer to home.
The CCHQ car park was transformed for the day, with food, drink, music, mini golf, and – the highlight of the afternoon – a mobility scooter time trial complete with a Top Gear style leaderboard! Congratulations to Colin Heard, Fork Lift Truck Operative, who came out on top!
Whether it was a night out with your team or joining in the fun at HQ, we hope everyone enjoyed spending some time together, letting off some steam and celebrating a summer of brilliant results together.
Thank you!
A huge thank you to everyone across CareCo for making this Golden Quarter one to remember. Here’s to raising the bar again next year!
Gala Dinner Announcement
Get ready for a night to remember! Join us on Friday 1st November at Little Channels, Chelmsford for an evening of food, fun, and fundraising at our Gala Dinner in support of Ambitious Against Autism.
For just £50 per ticket, you’ll enjoy:
• A sparkling welcome drink
• Dancing until midnight
• A delicious three-course meal
• And the chance to win big in our raffle
Tables seat eight, so gather your team or let us place you with new faces –either way, it’s set to be a great night.
Dress up to the 9s (black tie optional), and come ready to celebrate a fantastic cause. Spaces are limited, so make sure you and your team don’t miss out!
Let’s come together to raise some money and make memories at the same time.
If you’d like to reserve your place, contact Jane Bunting.
1 st November 2025
Little Channels, Chelmsford
£50 per person
Powering a greener future
We have recently received our yearly carbon footprint report, which gives us the perfect opportunity to share the steps we’re taking towards a more sustainable CareCo.
One of the biggest commitments we’ve set is to have 100% of our electricity coming from renewable sources by 2027. All new sites are already switched over, and as existing contracts for other sites come up for renewal, they’ll move across too. By the end of 2027, every CareCo building will be powered by clean, green energy.
We’ve also boosted our solar power. The PV panels from CCHQ were relocated to CCDY and CCLS, and brand-new panels have been installed at our headquarters – helping us generate more of our own energy on-site.
And it’s not just our buildings making the change. During last year we introduced the Tusker car scheme, giving colleagues the chance to switch to electric and hybrid vehicles through a salary sacrifice scheme.
There’s plenty more to do, but these steps show how we’re turning plans into action and building momentum on our journey to a lower-carbon future.
We’re fitting all new showrooms with smart timers. The timers were trailed at Peterborough and make sure all items in the showroom (except emergency equipment such as alarms) will switch off when they’re not in use.
CareMiles:
Recognition, Rewards and Real Savings
CareMiles is our place to celebrate each other, explore our benefits, and unlock some brilliant ways to save.
One of the best features is the ability to give CareMiles to colleagues. If someone’s gone above and beyond, you can show your appreciation by sending them CareMiles – a simple thank you that they can turn into something special. It takes just three easy steps:
Log on to CareMiles, online or through your Connect+ app.
Select the Appreciation Hub and then CareMiles Awards.
3
Fill in the form to say who and why you think deserves recognition. 1 2
It’s quick, easy, and a great way to let people know their hard work doesn’t go unnoticed, and you can now nominate people against our new Values!
But CareMiles isn’t just about recognition – it’s also about rewards with access to exclusive discounts at more than 800 retailers. From supermarkets and high street stores to restaurants and entertainment, it’s a smarter way to save money and make your pay go further. You can use the offers online or in-store, anytime and on any device.
So, if you haven’t logged on yet – what are you waiting for? Recognise a colleague, claim your discounts, and start getting the most out of CareMiles today.
“ “
I rarely buy anything without using a voucher from CareMiles. Once you get into the habit you’ll find there is a discount or some cashback for almost anything. Last year I saved over £400 just from using CareMiles regularly.
Kerry Laurens HR Specialist
officially open! Oxford showroom
On a quiet stretch in the Taurus Business Park in Oxford, our newest showroom has finally opened its doors. From the outside, it looks modern and unassuming – step inside, though, and you’ll find a modern space: light-filled, spacious, and with more cups of tea than the local café.
Inside too, are the most important part of the whole showroom: the people. Staffed by Heather
Chia, Amaan Rahman and Jordon Gibbons, and overseen by Spencer Foote, the Oxford showroom is ready to help the people of Oxford.
Heather, who joined the CareCo family after hearing about the showroom at a job fair, was curious about the idea of sales when she took the job, though wary of anything that felt like “hard sell”. What won her over was the emphasis on listening.
Heather Chia “ “
It’s about identifying the need,not pushing people towards something they don’t want.
“It’s about identifying the need,” she says, “not pushing people towards something they don’t want.” That simple shift in focus spoke to her sense of purpose.
Today she spends her time not just demonstrating scooters or chairs, but drawing out the quiet worries and hopes that sit behind a customer’s decision. One husband might insist he can lift a heavy scooter into the boot of a car, only for his partner to struggle – so how do you find a compromise? Heather and her colleagues find ways to guide the conversation in a way that not only helps the customer make the right decision, but also benefits whoever’s with them.
If Heather brings life experience, Amaan brings a fresh perspective. Just out of school and into his first full-time role, the sheer range of products looked a little daunting at first, but after some time with the products and training, he’s become a CareCo Encyclopedia all on his own. His favourite product? The Zora power chair, “...because almost anyone can use it – and that’s what makes it so special!”
Then there’s Jordon, who grew up just down the road. Jordon had worked in mobility before, but wasn’t sure she wanted to return. Much like Heather, Jordan “...didn’t like the idea of pushing people,” she says. But when the opportunity came, she realised this was different. Now, she takes pride, not just in helping customers, but in the layout of the showroom: the bathroom section designed to look like a real home, the scooters twinkling merrily in the bright lights of the showroom like they’re in a car dealership. “There’s a stigma with mobility,” she says, “that it’s all old and outdated. This feels modern and unique, and the customers can see them like they would in their own home.”
The Oxford showroom is still new. Its shelves are neatly stocked, the brochures still crisp. But already it feels settled, not because of the products, but because of the people inside. We’re not just selling mobility aids, after all, it’s the possibility of staying connected – to family dinners, to the pub down the road, to life outside the front door.
In the SPOTLIGHT
From phones to facilities: meet Jenna Rigg
Jenna Rigg’s journey at CareCo shows how skills can transfer, and new opportunities can open up. After starting out in the Contact Centre Sales team, she has recently stepped into a brand-new role in Procurement.
What brought you to CareCo?
I had worked at Benefit Cosmetics for five years in Marketing and Sales, but I wanted to be somewhere that felt more connected to the customer and where the products can actually make such a difference to someone’s life.
I joined the inbound sales team, where I stayed for around 10 months, and made some really good friends.
How did you make the move into procurement?
I saw the role advertised and realised a lot of my skills fit. It felt like a good chance to continue my development, so I went for it. I’ve now been in the role for two months and I can honestly say that no two days are ever the same.
What does your role involve?
The role is really varied and there is probably not a part of the business that we don’t talk to or work alongside. I cover things like uniforms, travel arrangements, showroom consumables orders, and updating our contract log.
Obviously, a lot of our focus has been on the move into CCHQ, physically moving items from one place to another, purchasing items for the new building and helping teams settle in.
How have the first few months been?
With everything going on it’s been very busy, but in a really good way. The move into CCHQ made things extra busy, especially as my manager, Julia, was working from home with Covid the week before, so I had to step up quickly.
I had also just got married when I had started, so it’s safe to say the last couple of months have kept me on my toes!
How do you plan to continue your development at CareCo?
What I am enjoying most in the role is the constant learning! There are so many parts of the business we touch and business functions I haven’t previously worked in, such as waste management & reporting, that everyday feels like a school day.
There is so much scope to review current processes for efficiency and costings, which will give me more opportunities to showcase my skillset and develop them further also.
What advice would you give to colleagues looking to develop into a new role?
Think about what you enjoy, your skill set, and what you can offer to a role. It doesn’t always have to be an exact match — sometimes your skills are more transferable than you realise.
Pensions app
As you will have seen, we have now completed the switchover of our Workplace Pension Scheme to Royal London.
Now we have moved across it’s easier than ever to keep an eye on your pension by downloading the Royal London app from the Apple or Android store.
And here’s why you should:
• Get quick and easy access to your plan and see what you’ve taken out and what you’ve paid in.
• Explore how much you could have when you come to retire.
• Explore financial wellbeing guides and articles created by our experts.
• Transfer pensions you have with other providers into your Royal London Workplace pension.
• View and add your nominated beneficiaries.
• View your investment details including a fund breakdown.
Don’t forget you will still have a pension pot remaining with Now Pensions and it is down to you to decide what to do with this.
Some of you will have joined the financial guidance sessions with Compass and may have already acted. It not, don’t worry the team at Compass are happy to talk to you any time.
CareCo In The Wild
Our customers in their natural habitat!
I bought this scooter as a replacement and I’m delighted with it. I can now go out with confidence and I have regained my freedom.
Follow us on social
I bought the Zora Carbon Powerchair to be able to enjoy holidays abroad and make air travel easier. What a great buy it has turned out to be. It’s lightweight so my husband can easily lift it to and from the car, and do it quickly thanks to the easy fold system.
The battery is compliant with aircraft travel, quick to charge and easily stowed in our hand luggage. It’s replaced my buggy for shopping trips, it’s so much easier to place in the car and manoeuvre around shops!
