CareCo Life Summer #2 by CareCo

Grace’s story: life with fibromyalgia How she found the strength to keep going and the support that changed everything

Staying safe on the move! Essential road and pavement safety for mobility scooter users Which scooter is best for you? Our trusted product expert highlights two innovative mobility scooters

PLUS... Recipes, puzzles, the Book Club, and much much more!

Interview with CareCo ambassador, model, radio host Ruth Telford

elcome once again to CareCo Life.

Wow – what a response to our first issue! It’s been lovely to hear such positive feedback, and to see the pictures sent in of you enjoying the early summer sunshine.

This month, I’ve discovered just how many of the UK’s most popular trails are tackled by people using walking aids. Adventure awaits! And on that topic, make sure you read Ruth’s interview on page 9. Her perspective on modelling, mobility aids and staying active is genuinely enlightening.

We’re also now a Disability Confident Leader, something I’m really chuffed about! Find out more about that on page 38.

And you have to try the sausage roll recipe. To say I’m not a baker is an understatement, but I gave these a go and they came out brilliantly! Good enough for a Hollywood handshake, if I do say so myself.

Summer’s here (sort of, this is Britain after all…) and we’ll help you make the most of it.

Staying safe

But there’s still a lack of clarity around where mobility scooters are allowed. The rules remain a grey area – and it’s something our teams in CareCo showrooms get asked about time and time again.

If you’re unsure where mobility scooters fit into the UK’s road system, here are a few key things to keep in mind.

1. Know your class

Mobility scooters fall into two legal categories. Knowing which one you have makes all the difference when it comes to where you can go:

• Class 2 scooters: Designed for pavement use only, with a top speed of 4mph. They’re ideal for local trips.

• Class 3 scooters: Road-legal and can travel up to 8mph (though they must be switched to 4mph when on the pavement). They must be fitted with a horn, front and rear lights, reflectors, indicators and a rear-view mirror –and registered with the DVLA.

Class 3 scooters are also permitted on dual carriageways if they have the correct lights (although it’s advised to avoid roads with speed limits over 50mph!) Cycle lanes and bus lanes are off-limits for all mobility scooters.

For many people mobility scooters are a vital part of daily life. Offering freedom and independence, they help users stay connected to their communities and carry out essential errands. Essential road and pavement safety for mobility scooter users

2. Pavements are the safest choice

If you’re riding a Class 2 scooter or using a Class 3 scooter in pedestrian areas, stay on the left and keep to a steady walking pace – 4mph maximum. In shops, stations or crowded zones, going even slower, around 3mph, is safer and more considerate.

3. If you must use the road...

Follow the same rules as any other road user: Obey traffic signals, indicate clearly and make yourself visible. High-vis clothing, reflectors and working front and rear lights are essential. If you’re riding on a dual carriageway (under 50mph), a flashing amber beacon is a legal requirement.

4. Shops, stations and pedestrian zones

Most mobility scooters are welcome in pedestrianised areas and large retail spaces, but policies can vary. Some transport providers still restrict scooter access, so always check in advance if you’re planning to use a bus or train.

5. Get covered

Though insurance isn’t required by law, it’s strongly recommended. It can protect you from costs related to theft, damage or accidents.

Need help choosing the right scooter for your lifestyle? Visit your local CareCo showroom or visit www.careco.co.uk/mobility-scooters Our expert team is always here to help you find freedom, your way.

On the

move

Summer is the perfect time to get out and explore with these innovative mobility aids.

Zenva

The UK’s first carbon fibre threshold ramp. Weighing just 3kg but capable of supporting up to 300kg, this ultra-slim ramp is perfect for smooth transitions over doorways, curbs or uneven thresholds. Its textured, grippy surface offers extra safety, while the sleek, fold-flat design makes it easy to carry or store.

CareCo Hi-Vis Accessory Pack

proLite Evisu Carbon Fibre Powerchair

At just 17.8kg, it’s one of the lightest powerchairs in its class, making it easy to lift into a car boot or stow away when not in use. Its responsive joystick control and tight turning radius make it ideal for navigating busy shops and narrow paths.

Solus

Designed to attach easily to most mobility scooters, wheelchairs and walkers, the pack includes a fluorescent bag and reflective accessories to improve visibility in low light.

Weighing in at just a few kilos and folding down in seconds, it's ideal for travel, storage or quick trips out. Available in bold red, green or blue finishes, it’s as stylish as it is practical.

Abilize Cobas Powerchair

Combining the freedom and ease of a powered chair with the practicality of a collapsible frame, it’s the perfect chair for life on the go. With the Cobas, you’ll enjoy enhanced comfort, convenience, and independence wherever life take you.

Ruth Telford began her modelling career in her 50s, after decades as a full-time mum. Since then, she’s graced advertising campaigns, appeared on hit shows like Coronation Street and Emmerdale, and even hosted her own local radio chat show.

Taking a moment between shoots and family life, we caught up with Ruth to talk about ageing confidently, shifting attitudes to mobility, and why reinvention is the key to staying happy and healthy.

Hi Ruth! Can you tell us a bit about yourself – how old are you, and how long have you been modelling?

I’m in my 60s now, and I’ve been modelling for just over ten years. I came to it later in life, after spending twenty years as a full-time mum. Once the last of my kids moved out, someone asked me what I was going to do with my time and I thought, well, I always wanted to act when I was younger. A friend gave me her agent’s number, and the rest just snowballed from there.

How did that leap from supporting artist to full-blown modelling career happen?

It was quite natural, really. I started off doing background work, TV, small adverts, and bit by bit I built a portfolio.

What keeps me going today is the variety. I’ve never done the same job twice. One week it’s a beachside photo shoot, the next it’s a supporting artist in the Netflix show Adolescence, then a live interview on TV.

What’s it like working in the modelling and advertising industry now as a more mature model?

It’s changed a lot, especially since COVID. The pandemic really accelerated things in terms of inclusivity. There’s more diversity now, age, size, background. It’s a good thing.

Saying that, the amount of work can drop off a bit as you get older, so you have to stay proactive and open to different roles.

Have you seen a shift in how age and mobility are represented in advertising?

Definitely. Ten years ago, you wouldn’t see many older faces in mainstream campaigns, and if you did, it was always the same narrow image. Now there’s a bigger push to show real people and that includes people using mobility aids. It’s no longer taboo.

You’ve worked on several campaigns with CareCo – what’s stood out to you most?

The shoot we did down on the coast, I think it was Weymouth, was probably my favourite. It was a red-hot summer, we were working with a lovely cast and crew, there were colourful beach huts, laughter, proper camaraderie.

I remember nipping round the corner to a greengrocer on a mobility scooter. It just felt so natural and full of joy.

Has working with CareCo changed how you view mobility aids?

Massively. Before, I thought you had to be really old and struggling to need that kind of support. But that’s not true at all.

You might just have a bad back or need help getting comfy in bed – I’ve got one of their riser beds at home and it’s brilliant. Helps me avoid aches and lets me watch telly in bed properly!

Do you think there’s still a stigma attached to using mobility products?

There is, but it’s shifting. People are becoming more open-minded, and campaigns like CareCo’s help normalise the conversation. It’s not about giving in to age, it’s about supporting your independence. I wish more people realised that sooner.

What would you say to someone considering adapting their home for comfort or future needs?

Go into a CareCo showroom. Honestly, I’ve worked around a few of the showrooms now and the staff are fantastic. The shops are welcoming, and the team helps you figure out what suits your lifestyle best. It’s not a one-size-fits-all thing.

cost up to 36 months

Choose to spread the cost over 36 months

Buy

today

Choose to spread the cost over 36 months

over 36 months

Choose to spread the cost over 36 months

Buy today spread the cost up to 36 months

Choose to spread the cost over 36 months

It’s about living smarter. If something makes your life easier and more comfortable, go for it.

Opt to pay your loan o in 4 months and we’ll cancel any interest*

spread the cost up to 36 months

Opt to pay your loan o in 4 months and we’ll cancel any interest*

cost up to 36 months

Buy

Choose to spread the cost over 36 months

Choose to spread over 36 months

Choose to spread the cost over 36 months

*Interest is charged from the day your loan starts and will only be cancelled if you pay o the amount of credit advanced within the Pay in 4 period.

Choose to spread the cost over 36 months

Opt to pay your loan o in 4 months and we’ll cancel any interest*

Representative

Choose to spread the cost over 36 months

Opt to pay your loan o in 4 months and we’ll cancel any interest*

36 months Opt to pay your loan o in 4 months and we’ll cancel any interest*

*Interest is charged from the day your cancelled if you pay o the amount of Pay in 4 period.

Opt to pay your loan o in 4 months and we’ll cancel any interest*

*Interest is charged from the day your loan starts and will only be cancelled if you pay o the amount of credit advanced within the Pay in 4 period.

29.9% APR

*Interest is charged from the day your loan starts and will only be cancelled if you pay o the amount of credit advanced within the Pay in 4 period.

Choose to spread the cost over 36 months

*Interest is charged from the day your loan starts and will only be cancelled if you pay o the amount of credit advanced within the Pay in 4 period.

Representative

Some people worry about style when it comes to mobility furniture –what’s your take?

Representative

Opt to pay your loan o in 4 months and we’ll cancel any interest*

Choose to spread the cost over 36 months

Opt to pay your loan o in 4 months and we’ll cancel any interest*

Choose to spread the cost over 36 months

Opt to pay your loan o in 4 months and we’ll cancel any interest*

*Interest is charged from the day your loan starts and will only be cancelled if you pay o the amount of credit advanced within the Pay in 4 period.

Representative

29.9% APR

It’s come a long way. You’re not stuck with bulky, clinical-looking items anymore. A lot of the designs that are actually on trend and space-saving, things that blend into your home without screaming “mobility aid”. And those all-terrain off-road scooters? They’re proper freedom machines.

*Interest is charged from the day your loan starts and will only be cancelled if you pay o the amount of credit advanced within the Pay in 4 period.

Representative

29.9% APR

today up to spread 36 months

Opt to pay your loan o in 4 months and we’ll cancel any interest*

Opt to pay your 4 months and any interest*

Choose to spread the cost over 36 months

*Interest is charged from the day your loan starts and will only be cancelled if you pay o the amount of credit advanced within the Pay in 4 period.

Representative 29.9% APR

*Interest is charged from the day your loan starts and will only be cancelled if you pay o the amount of credit advanced within the Pay in 4 period.

there are so many aids for an outdoor lifestyle. I wouldn’t hesitate when I needed the help.

Representative

*Interest is charged from the day your loan starts and will only be cancelled if you pay o the amount of credit advanced within the Pay in 4 period.

Opt to pay your loan o in 4 months and we’ll cancel any interest*

29.9% APR

Representative

Representative Example: Cost of Goods £1200, Deposit £50, Amount of Credit £1,150, Annual Fixed Interest Rate 26.47%, Monthly Payment

What does your perfect weekend look like?

29.9% APR

Representative Example: Cost of Goods £1200, Deposit £50, Amount of Credit

Opt to pay your loan o in 4 months and we’ll cancel any interest*

29.9% APR

Opt to pay your 4 months and any interest*

Opt to pay your 4 months and we’ll any interest*

*Interest is charged from the day your loan starts and will only be cancelled if you pay o the amount of credit advanced within the Pay in 4 period.

Opt to pay your loan o in 4 months and we’ll cancel any interest*

Representative

Representative Example: Cost of Goods £1200, Deposit £50, Amount of Credit £1,150, Annual Fixed Interest Rate 26.47%, Monthly Payment

Representative

*Interest is charged from the day your loan cancelled if you pay o the amount of credit Pay in 4 period.

*Interest is charged from the day your loan starts and will only be cancelled if you pay o the amount of credit advanced within the Pay in 4 period.

Representative

29.9% APR

Representative

*Interest is charged from the day your loan starts and will only be cancelled if you pay o the amount of credit advanced within the Pay in 4 period.

Representative Example: Cost of Goods £1200, Deposit £50, Amount of Credit £1,150, Annual Fixed Interest Rate 26.47%, Monthly Payment

*Interest is charged from the day your loan cancelled if you pay o the amount of credit Pay in 4 period.

*Interest is charged from the day your loan starts cancelled if you pay o the amount of credit advanced Pay in 4 period.

Opt to pay your loan o in 4 months and we’ll cancel any interest*

Representative

29.9% APR

Opt pay your o in 4 months and we’ll cancel any interest*

29.9% APR

Representative Example: Cost of Goods £1200, Deposit £50, Amount of Credit £1,150, Annual Fixed Interest Rate 26.47%, Monthly Payment

*Interest is charged from the day your loan starts and will only be cancelled if you pay o the amount of credit advanced within the Pay in 4 period.

Representative

29.9% APR

£46.85, Term 36 months, Total Payable

*Interest is charged from the day your loan starts and will only be cancelled if you pay o the amount of credit advanced within the Pay in 4 period.

£1,150, Annual Fixed Interest Rate 26.47%, Monthly Payment

Representative Example: Cost of Goods £1200, Deposit £50, Amount of Credit £1,150, Annual Fixed Interest Rate 26.47%, Monthly Payment

£46.85, Term 36 months, Total Payable

Representative Example: Cost of Goods £1200, Deposit £50, Amount of Credit £1,150, Annual Fixed Interest Rate 26.47%, Monthly Payment

£1736.60, Representative 29.9% APR

£46.85, Term 36 months, Total Payable

Representative Example: Cost of Goods £1200, Deposit £50, Amount of Credit £1,150, Annual Fixed Interest Rate 26.47%, Monthly Payment

£1736.60, Representative 29.9% APR

Representative Example: Cost of Goods £1200, Deposit £50, Amount of Credit

*Interest is charged from the day your loan starts and will only be cancelled if you pay o the amount of credit advanced within the Pay in 4 period.

Representative

Representative Example: Cost of Goods £1200, Deposit £50, Amount of Credit £1,150, Annual Fixed Interest Rate 26.47%, Monthly Payment

£46.85, Term 36 months, Total Payable

Representative Example: Cost of Goods £1200, Deposit £50, Amount of Credit £1,150, Annual Fixed Interest Rate 26.47%, Monthly Payment

£46.85, Term 36 months, Total Payable

29.9% APR

Representative Example: Cost of Goods £1200, Deposit £50, Amount of Credit £1,150, Annual Fixed Interest Rate 26.47%, Monthly Payment

Representative Example: Cost of Goods £1200, Deposit £50, Amount of Credit £1,150, Annual Fixed Interest Rate 26.47%, Monthly Payment £46.85,

*Interest is charged from the day your loan starts and will only be cancelled if you pay o the amount of credit advanced within the Pay in 4 period.

£1736.60, Representative 29.9% APR

Representative Example: Cost of Goods £1200, Deposit £50, Amount of Credit £1,150, Annual Fixed Interest Rate 26.47%, Monthly Payment

£46.85, Term 36 months, Total Payable

£1736.60, Representative 29.9% APR

£1,150, Annual Fixed Interest Rate 26.47%, Monthly Payment

Representative

Friday night out with my husband and some friends. Saturday’s for watching my son play football. Then Sunday is all about family –we get the grandkids round, have a roast or a BBQ. That’s the dream.

£1736.60, Representative 29.9% APR

People just head out wherever they want with them, it’s brilliant.

29.9% APR

Representative

29.9% APR

Do you see yourself using more of these products at home in future?

£46.85, Term 36 months, Total Payable

£1736.60, Representative 29.9% APR

£46.85, Term 36 months, Total Payable

Absolutely – why wouldn’t I? It’s about living smarter. If something makes your life easier and more comfortable, then go for it. There are mobility solutions available for so many varied lifestyle choices, I love being outdoors and

Rate 26.47%, Monthly Payment

£1736.60, Representative 29.9% APR

Representative Example: Cost of Goods £1200, Deposit £50, Amount of Credit £1,150, Annual Fixed Interest

Rate 26.47%, Monthly Payment

£1736.60, Representative 29.9% APR any interest*

Representative Example: Cost of Goods £1200, Deposit £50, Amount of Credit £1,150, Annual Fixed Interest Rate 26.47%, Monthly Payment £46.85, Term 36 months, Total Payable £1736.60, Representative 29.9% APR

*Interest is charged cancelled if Pay in 4 period. Representative 29.9%

Representative Example: Cost of Goods £1200, Deposit £50, Amount of Credit £1,150, Annual Fixed Interest Rate 26.47%, Monthly Payment £46.85, Term 36 months, Total Payable

£1736.60, Representative 29.9% APR

£46.85, Term 36 months, Total Payable £1736.60, Representative 29.9% APR

£46.85, Term 36 months, Total Payable £1736.60, Representative 29.9% APR Opt to pay 4 months and any interest*

£46.85, Term 36 months, Total Payable

*Interest is charged from the day your loan starts and will only be cancelled if you pay o the amount of credit advanced within the Pay 4

Representative Example: Cost of Goods £1200, Deposit £50, Amount of Credit £1,150, Annual Fixed Interest Rate 26.47%, Monthly Payment

£46.85, Term 36 months, Total Payable

£1736.60, Representative 29.9% APR

Representative Example: Cost of Goods £1200, Deposit £50, Amount of Credit £1,150, Annual Fixed Interest Rate 26.47%, Monthly Payment

£46.85, Term 36 months, Total Payable

£1736.60, Representative 29.9% APR over 36 months

Representative

£1200, of Credit £1,150,

£1736.60, Representative 29.9% APR

£46.85, Term 36 months, Total Payable

£1736.60, Representative 29.9% APR

£46.85, Term 36 months, Total Payable

£1736.60, Representative 29.9% APR

Finally, what’s one thing you wish more people knew about growing older and staying active?

That it’s not about age – it’s about attitude. Stretch and move your body!

£46.85, Term 36 months, Total Payable

£1736.60, Representative 29.9% APR

Stretching is super important. Eat well, socialise with family and friends, and do what makes you happy. Try to see the positives in everything and don’t surround yourself with negativity.

29.9% APR

Representative

£1736.60, Representative 29.9% APR

Representative Example: Cost of Goods £1200, Deposit £50, Amount of Credit £1,150, Annual Fixed Interest Rate 26.47%, Monthly Payment

29.9% APR

£46.85, Term 36 months, Total Payable

£1736.60, Representative 29.9% APR

Representative

Goods £1200, £50, Amount £1,150, Annual Interest

£46.85, Term 36 months, Total Payable 29.9%

Term 36 months, Total Payable £1736.60, Representative 29.9% APR

Which carbon fibre mobility scooter is right for you?

Simon, one of our trusted product experts, highlights two of the most innovative mobility scooters on the market – both designed with robust, feather-light carbon fibre.

Whether you’re a frequent traveller looking for convenience or you want premium features like automatic folding and a smart display, the Pride GoGo Carbon and the Airfold Pro Carbon both deliver. But which one suits your needs best?

Let’s take a closer look at what sets them apart.

Most suitable for:

Manual folding with minimal effort

Users wanting added comfort and support

Those who’d benefit from a built-in fault

diagnostic system

Range: Up to 10 miles

Max User Weight: 136kg

Carry Weight: 19kg

Airline Friendly: Yes

Summary:

Nothing beats seeing it for yourself – our showrooms have these scooters set up and ready to demo!

Most suitable for:

Hands-free folding and unfolding

Frequent travellers needing fast portability

Users who prefer a streamlined interface

Range: Up to 9 miles

Max User Weight: 125kg

Carry Weight: 19.9 kg

Airline Friendly: Yes

Summary:

Weighing just 19kg with easy folding, the Pride GoGo is the choice for ultimate portability. Its carbon fibre frame ensures durability without the weight, while its ergonomic design keeps you comfortable. Perfect for life on the go. Stylish, light, practical, and ready to roll.

If ease of use is a top priority, the Airfold Pro Carbon is hard to beat. With the push of a button it folds in seconds – no manual effort required. This model is ideal if you want a clean, functional setup and the convenience of auto-folding, especially when travelling through airports or busy stations.

To find your local showroom, visit www.careco.co.uk/showrooms

Both scooters also feature:

Height-adjustable tillers

Padded seats and backrests NFC ‘touch fob’ ignition for added security

Easy-to-carry handles and suitcase-style mobility when folded

Still unsure which is best for you?

Both the GoGo Carbon and the Airfold Pro Carbon are CareCo exclusives, designed in collaboration with two of the biggest names in the industry – Pride and Drive DeVilbiss. Each brings something different to the table, but the best way to find your fit is to try them in person.

We’ve got showrooms across the UK, open 7 days a week and always stocked with tea and biscuits. Find your nearest store at www.careco.co.uk and test them out for yourself.

PRIDE GOGO CARBON

ULTRA-LIGHT WITH AUTOMATIC FOLDING

LIGHTWEIGHT WITH SMART DIAGNOSTICS

AIRFOLD PRO CARBON

Rapid folding Clever aluminium frame with simple sliding mechanisms.

Slick sliding folding Smart sliding mechanisms make light work of folding

CareCo rolls out the welcome mat in Chester

Our brand new showroom in Chester is now open!

Located in the Sealand Industrial Estate, directly opposite Chester Retail Park, our latest showroom opened its doors on Friday 11th April.

The new space has been carefully designed with accessibility at the forefront – open-plan, spacious, and inviting, offering customers a chance to explore our extensive range of mobility equipment in a calm, comfortable environment.

Whether you’re looking for mobility scooters, powerchairs, riser recliners or walking aids, our Chester showroom has it all under one roof. With free onsite parking, expert staff on hand to offer advice, and live demonstrations to help you find the right product, it’s never been easier to get the support you need.

This is our second showroom in the North West, joining our Warrington location, and the second store opening of the year as part of our ongoing nationwide expansion.

Our Chester showroom is led by Hanna, who’s looking forward to getting to know the local community. Hanna says: “I’m so excited to be launching in Chester –it’s such a beautiful city with so much to offer. From the historic architecture to the fantastic shopping, the area really is a destination. The people here are incredibly welcoming, and we’re looking forward to becoming part of the fabric of the community. We’d love you to pop in, say hello, and have a brew and a biscuit while you get to know what we do.”

CareCo founder and mobility expert Will Harrison adds: “Our vision has always been to make mobility support more accessible. Every new store brings us one step closer to ensuring no one has to travel far to see life-changing products up close, ask questions, and feel confident in their choices. Chester is another key location in that journey – and we’re just getting started.”

Come visit us at Unit 2, Hartford Way, Sealand Industrial Estate, Chester CH1 4NT

Or give us a call on 01244 555980

Why not make a day of it? Explore Chester...

If you’re planning a trip to CareCo Chester, why not take some time to enjoy everything this vibrant and historic city has to offer?

Chester Zoo, Upton-by-Chester CH2 1LH

One of the UK’s leading wildlife attractions, home to over 20,000 animals and awardwinning gardens.

Time for a bite?

Chester Cathedral, St Werburgh Street CH1 2DY

A breathtaking blend of Romanesque and Gothic architecture with regular events and exhibitions.

Chester City Walls CH1 2JH Walk the Roman walls for incredible views, and browse the unique shopping experience offered by Chester’s two-tiered medieval galleries.

Your visit to CareCo Chester can be more than just a shopping trip – it’s a perfect chance to experience the charm, history, and culture of one of Britain’s most beautiful cities.

Stay cool!

Protect yourself in the heat

Summer in the UK can be temperamental at best, but with the UK reaching temperatures of 28°C already this year, there’s hope that the sun will shine across the holiday months.

Older adults and children tend to be more vulnerable to heat, and while warm weather is often welcomed it can cause issues such as the inability to regulate body temperature. Read on for a few tips on making the most of your summer without putting yourself at risk when temperatures climb.

Hydrate

Hopefully you’re already well aware of the benefits of increasing your water intake. But when you’re out and about, it’s not always easy to make sure you’re drinking enough. Taking a big water bottle out with you can make a world of

difference on longer scooter journeys – as can avoiding caffeine and alcohol (they dry you out!).

Keeping cool at home

Hot weather outside can creep into the home too and can make even staying inside feel more uncomfortable. Keep your curtains closed to stop rooms trapping heat, because while it’s nice to get light into your rooms, it can become more uncomfortable as the day goes on. This is especially true for bedrooms where it can become more difficult to sleep at night.

Dress appropriately

T-shirts and shorts feel like the best option, but they do leave your skin exposed. Think about wearing breathable fabrics such as cotton or linen so that you can still feel comfortable and as mobile as possible. And while it seems like fairly obvious advice to recommend wearing a hat to protect yourself, think carefully

about the colour because that can affect how well protected you are from UV rays. Black by its very nature absorbs sunlight which can make black clothes, or hats, feel warmer.

Getting out and about

Part of enjoying the pleasant weather is being able to get out and about, whether that’s in your garden, or taking a trip to the shops. Try and visit places where you know there will be air conditioning, and that won’t be too busy to stop an excess of bodies generating more heat! While the beach could be a better destination, being away from home means that you need to prepare before you go, and alongside the usual suncream and shade, it’s worth having a bag ready with all your essentials– including that new big water bottle you’ve just bought.

Risks of hot weather

We all love to embrace the hot weather, but it’s not without its risks. Dehydration can make you feel genuinely uncomfortable and can even be dangerous in certain situations. If you feel like you’re sweating profusely, or feel weak or nauseous, seek immediate help because these are signs of heat exhaustion. Similarly, a high body temperature, confusion and lack of sweat could also be signs of heat stroke, which is a medical emergency, so seek

immediate help even if it feels like initial stages. Have emergency contacts ready to go and try and have company on any trips out where possible.

Enjoy the sun!

Whilst you might need to avoid peak hours of sunshine, there’s no reason that without a plan and some suncream you can’t enjoy the natural light.. If you’re lucky enough to have air conditioning, then use it where possible and take a cool shower or bath if you need it. Even a cold flannel can help cool you down – simple things can make a huge difference. Stay safe and enjoy the sun!

Out & about

Popular and accessible walks across the UK

If you’ve got mobility needs, then you’ll understand better than most the value of fresh air and the benefit on both your mental and physical wellbeing.

Accessible walks aren’t just for those who need a mobility scooter, but also for parents with pushchairs, those in wheelchairs and those who use walking sticks.

Accessing the outdoors isn’t necessarily easy for anyone with a mobility or health need, so we’ve put together

a useful guide that showcases some of the beautiful routes the UK has to offer.

With the weather hopefully beginning to cheer up over the summer months, (no guarantees, this is the UK after all), there’s no better time to get out and about on some of the UK’s most accessible walks.

Four of the best

Accessible walks across the UK

Sizergh, Cumbria

Part of the Lake District’s Miles without Stiles campaign, this 1.2-mile path is suitable for anyone who uses mobility aids. While there are moderate inclines, it’s still possible to have an enjoyable and accessible journey. Holeslack access trail is designed for anyone who needs an easy way to get out and about but still notes that there could be challenges for those with attended propelled wheelchairs.

There’s also an accessible toilet at the entrance of the visitor centre. A truly nature-fuelled walk, you’ll see some fantastic views and get to experience some exceptional beauty as you go around.

Blakeney Freshers, Norfolk Coast Path

Norfolk County Council have tested the trail to help ensure that anyone with an accessibility need can still enjoy.

It’s a 2.5 mile linear sea-adjacent stretch of the path from Blakeney to Cley. Throughout you’ll see the salt marsh and be treated to the stunning views. Like anywhere in the UK, it’s important to be aware of the impact of weather. For example, heavy rainfall so close to the sea could mean there is risk of flooding so make sure to prepare before you plan your journey!

Orrest Head, Windermere

The Major Oak trail is referred to as the essential Sherwood Forest experience, as you’ll travel to the iconic tree and come back through the magical forest to the visitor centre. You’ll get to see ancient oak trees, and the Major Oak which Robin Hood reportedly used as a hideout. A short walk taking around 45 minutes, clocking in at 1.5 miles, you’ll be able to see the historic Major Oak in all its glory!

Just a few minutes’ from Windermere train station, Orrest Head has a specially designed accessible route with blue signs leading the way. It’s noted on the official Lake District website that mobility scooters need to be class 2 or 3 on this route due to some slightly steeper areas. Going through Elleray Wood, you travel to the peak to be greeted with stunning views of Windermere.

Treka 2-in-1 Hiking Walking Stick

Our walking sticks give you the confidence to tackle any route that you’re able to while staying steady on your feet.

You don’t need a health condition to use a walking stick, and they can be hugely beneficial for both balance and support – even better, modern walking sticks fold up small enough to fit in a backpack!

Buy today on the CareCo website.

Sherwood Forest

Sizergh, near Kendal, Cumbria, LA8 8DZ

Blakeney, Holt, NR25 7ND

Edwinstowe, Mansfield, NG21 9PF

Tuchwud, Windermere, LA23 1AW

Trusted Trader

Meet the installer: Why trust starts at the doorstep

Letting someone into your home to install equipment that could change your quality of life requires trust. At CareCo, that trust starts with our people, like David Dunnett.

David’s only been with CareCo for six months, but he’s already travelled across the country delivering everything from mobility scooters to riser recliner chairs. “A typical day can start at 5 am, depending on where I’m headed,” he says. “Every day is different, what’s in the van, where I’m going, and how easy it is to access the property.”

Sometimes, that access can be a challenge. “Once, I had to get a chair upstairs, but there was a stairlift in the way. It took a bit of creative thinking to get it sorted.”

What David values most, though, is the human connection. “Most customers love a chat. They’ve all got stories, and I’m always happy to listen. Even just a few minutes of company can really brighten someone’s day.”

That personal approach is key to why CareCo is a Which? Trusted Trader.

“You always ask before entering – it’s their home, and that respect matters,”

David adds.

Before each visit, safety checks are done, calls are made, and expectations are set. “It helps put customers at ease, especially those who might be nervous or need a bit more time.”

And it’s that care that makes us a Which? Trusted Trader for servicing, installation and repairs.

Miss the catch, not the moment

Our perfectly portable folding powerchair

How to identify scams

There’s no doubt that technology is becoming increasingly advanced. And that gives scammers who prey on vulnerable people a huge advantage.

These are the things that you need to be aware of to ensure that you don’t fall victim to some of these unscrupulous practices.

Pretending to be a family member with a new number

No-one wants to see a family member, or friend, in distress, and scammers play on this because they know it’s an emotional connection that they can exploit. If you get a text from someone claiming to be a family member who has changed numbers, they may not immediately ask for money, but be wary, and check with the family member or friend on their usual number, or face to face if you can.

Romance scams

Sadly, romance scams are effective for scammers because they exploit people who feel like they have a genuine connection with somebody, but these people aren’t who they seem to be. Whether it’s on social media, or via text, they often will give you a sob story, and in time start asking for money. Be wary of anyone you have never met, because people use other people’s identity to make you believe that they can be trusted.

Protecting yourself

If someone sends you something out of the blue, and it has a link in it, do not click it. Unknown attachments can be riddled with viruses so it’s important to ensure that you’re protecting yourself.

Ultimately, you need to be sceptical when anyone who you’re not familiar with contacts you, especially if it comes to your personal details. Being wary and on-guard might feel uncomfortable, but many of these scammers prey on people’s politeness to get them to act in an unconsidered way. Stay safe!

And the winner is...

A quarter of a century ago, the world watched in awe as the Sydney 2000 Olympic Games brought unforgettable drama, sporting triumphs and a renewed sense of global unity.

For many Brits, the games marked a turning point — not just for Team GB, but for a national sporting culture that would go on to embrace Olympic excellence in the years that followed. The Sydney Games gave us defining moments: Cathy Freeman’s emotional

400m victory, Steve Redgrave’s fifth gold medal in rowing, and Denise Lewis’s unforgettable heptathlon triumph. But perhaps more significantly, the games helped re-establish Britain’s place on the world stage in sport, paving the way for the successes of Athens 2004, Beijing 2008, and that glorious homecoming in London 2012.

Now, 25 years on, we look back not just at the medals, but at the enduring legacy — a generation inspired, a funding system revolutionised, and a renewed respect for the discipline and dignity of sport. The Sydney Games weren’t just a moment in time; they were the catalyst for a new era.

So, take a moment, if you can, to relive the highlights, honour the athletes, and remember the Games that helped shape British sporting pride in the 21st century.

The height of innovation and elegance in home cleaning. Brilliantly cra ed with a superior ﬁnish, the AirRAM Platinum combines advanced technology with unrivalled performance.

With a powerful motor optimizing air flow and Gtech’s unique AirLOC technology, the AirRAM Platinum effortlessly li s dirt and dust from your floors, leaving them immaculately clean, and Anti Hair Wrap technology keeps the brush bar tangle free.

Cordless, lightweight and with a slim proﬁle, glide easily around, underneath furniture, and into tight spaces, all with an impressive run time of 60 minutes*.

Emptying your AirRAM Platinum is easy too; with no more messy bags, eject the dirt with a simple slide.

“The stormtrooper of vacuum cleaners” The Platinum AirRAM really is the stormtrooper of cordless vacuum cleaners. Its sleek white and purple design, its incredible suction power, its lightweight nimble agility and easy emptying facility, coupled with lavender scent-releasing capsules makes this appliance an absolute must for every houseproud cleaner!

“The best hoover I have ever had” “The best hoover have ever had, not a single fault. Terriﬁc suction. Fantastic and

Summer sausage rolls

Josh Meehan runs The Atrium Café at CareCo HQ in Braintree alongside his catering business, Burt & Mee.

Chorizo & Fennel Seed

Sausage Rolls

Cooking time: 25 mins

Serving: Makes approx.

12 mini rolls or 6 large

Ingredients

1 sheet of ready-rolled puff pastry (approx. 320g)

300g sausage meat (or good-quality sausages with skins removed)

75g cooking chorizo, finely chopped

1 tsp fennel seeds

1 small garlic clove, finely grated (optional)

1 tsp smoked paprika (optional, boosts the chorizo flavour)

1 egg, beaten (for egg wash)

Sea salt and black pepper

Whether homemade sausage rolls, nutritious salads or ‘build-your-own’ lunches, Josh’s focus is always on fresh, tasty food with a bit of personality. Josh has 15 years of experience working in award-winning restaurants across Essex, so who better to bring us an easy and delicious recipe perfect for summer picnics and parties?

Method

1. Preheat oven to 200°C (fan 180°C) / 400°F / Gas 6.

2. In a bowl, mix the sausage meat, chopped chorizo, fennel seeds. Add in the garlic and smoked paprika if you’re using. Season with a little salt and plenty of black pepper.

3. Unroll the puff pastry sheet and cut in half lengthways to create two long strips.

4. Divide the sausage mixture into two and form into long sausage shapes down the centre of each pastry strip.

5. Brush one edge of each strip with beaten egg. Fold the pastry over the meat and press to seal. Crimp with a fork or press with fingers for a rustic edge.

6. Slice into desired roll sizes (mini or large), place on a lined baking tray, seam-side down.

7. Brush the tops with egg wash and lightly score the tops if you like.

8. Bake for 20–25 minutes until golden and cooked through.

Book Club

Our second issue also brings our second book club! Bringing together favourite reads from across the CareCo team, we’ve got another great collection of recommendations for you once again.

Delving deep into her characters, Sally Rooney delivers her 4th novel following the success of books such as Normal People. In a world of grief that two brothers share following the death of their dad, they share family bonds but very different coping mechanisms. In Intermezzo, feuding, dealing with addiction, and navigating romantic relationships are all part and parcel

of the story. It’s a sad and sometimes challenging read that looks not only at the relationships with partners, but relationships within families –yet it still manages to captivate without ever feeling too heavy. Addressing complex connections that families often can share, Intermezzo is a read for anyone who enjoys real character development.

Have you read Intermezzo? Do you agree with our review? Got book recommendations for us? We want to hear from you! Let us know your thoughts by emailing life@careco.co.uk

Here are the other books we have been reading...

In the mood for something dark, twisty and heartfelt? This could be right up your street.

With enough twists and turns to keep anyone engaged, Conclave is a unique read that takes you behind the curtain into an unseen world.

This is how we roll

Try for yourself at your nearest CareCo showroom

How we’re making a difference at CareCo

Whether it’s going the extra mile for our customers, looking out for our colleagues or looking after our environment, caring is what we’re all about.

We’ve made real investments into how we manage our packaging, with specialist machinery that allows us to recycle used materials into new ones, reducing waste and cutting down on our environmental footprint. We also conduct a full carbon audit each year to keep ourselves accountable and ensure we’re doing everything we can to limit emissions across our operations.

But sustainability isn’t just about systems and numbers. It’s about taking action.

Recently, members of our CSR team got stuck in with the Essex Forest Initiative, volunteering their time to

help plant trees. These trees will go on to support wildlife, improve air quality, and contribute to long-term climate resilience. It’s a small step, but one that adds up.

With a growing footprint that includes our headquarters in Essex, distribution centres in Dudley and Leeds, and 35 showrooms across the UK (with more on the way), we know that responsible growth must go hand in hand with environmental stewardship.

We’ve already made meaningful changes – from replacing all LPG forklifts with electric models, to rolling out solar PV systems across our sites, and launching an eco EHS Management solution with EcoOnline to help us track, measure and improve safety and sustainability performance. We’ve also partnered with leading carbon consultancy Auditel who help organisations reduce emissions and achieve carbon neutrality. Carbon neutrality means cutting down carbon emissions as much as possible, then balancing out what’s left by supporting projects that help remove carbon from the atmosphere.

We’re proud of what we’ve achieved so far, from smarter logistics to greener materials and robust waste management processes, but we know this is just the beginning. Sustainability at CareCo is not a destination, but a journey. Because real care doesn’t stop at our customers, it extends to the world we all share.

We are Disability Confident Leaders!

Only recently we were named a disability confident employer, but we are over the moon to announce that we have been named a disability confident leader, taking the step up from level 2 to level 3, the highest accreditation you can gain. As always, our reasons for doing this are genuine, and we want to do what is right for all our teams whether existing, new or joining us in the future! We are committed to ensuring that no-one is held back by their disability for a career with CareCo.

Jane Bunting, Head of HR at CareCo says, “This accreditation is once again in recognition of our commitment to doing what is right for our staff. We’ve not rested on our laurels and we wanted to make sure that we got the best possible accreditation that we could as part of our commitment to looking after our teams across the entirety of the business.

Our business has gone from strength to strength, from humble beginnings to where we are now, and we would not have been able to do that without our talented team, so to all of you reading – a huge thank you from all of us!

As a Disability Confident Leader we must:

1. Challenge

• Deliver against the core actions and employ people with disabilities

• Evidence the activities that we are offering to get the right people for the business, and to help them develop

2. Leadership

• Encourage other employers in our supply chain

• Promote good practice publicly

• Mentor, coach and provide peer support

• Drive positive change

3. Reporting

• Use a framework to report on 2 areas:

– Disability

– Mental health and wellbeing

• Provide a narrative to explain the recruitment

• Report on disability within the business including important information

We want to hire the best people for the job, no matter what their needs are.

Jane Bunting, Head of HR at CareCo

The Puzzle Pages

See if you can solve this issue’s tantalising brain teasers

The Maze

Find your way through the maze!

ACROSS

1. Industrial Northern city

3. Phrase for a catchy song

6. Clever or witty remark

8. Occurring at the right time

10. Kids toy drenched in pink

11. To generate a TV signal

13. Dark and dreary

14. Underwater creature with three hearts

15. Classic British dessert

17. Popular Italian coffee

18. Easy on me pop star

19. Sci-fi horror classic

DOWN

2. Philosophical belief related to self-control

4. Small fruit

5. Detective played by Peter Falk

7. Often found singing in a Church

8. Iconic 90s film based on an Irvine Welsh novel

9. You can buy your bread here

12. American chicken chain

16. Ground red pepper seasoning

Sudoku

Keep on moving!

An Occupational Therapist’s guide to correctly using a wheelchair.

As the days grow longer and the weather warms up, most of us are looking to spend more time outdoors. For wheelchair users, that means making sure your chair is up to the task.

Whether you use one every day, occasionally, or are just beginning to explore your options, choosing the right wheelchair can make all the difference to your independence, safety and confidence. Occupational Therapist Natasha Bruce-Jones shares her expert advice on what to consider before getting out and about this summer.

Match your chair to your lifestyle

There is no one-size-fits-all when it comes to wheelchairs. “Every recommendation I make depends on the user’s body, home layout, daily routines and even psychological needs,” Natasha says. “I look at posture, strength, coordination, sight, skin integrity – even how someone transfers in and out of their chair.”

Before you choose, think about how you plan to use it; Are you moving under your own power or relying on someone else? Will it be used indoors, outdoors, or both? Do you need to lift it into a car or fold it away for travel?

Answering these questions will help you decide between a transit chair, self-propelled model or powered wheelchair – and what features matter most to your routine.

Understand how different chairs move

Some chairs are designed to be pushed by an attendant. Others are self-propelled

with push rims or powered by battery.

“Some people even use their feet to move the chair, which works well in smaller rooms or narrow doorways”

Natasha explains.

If you’re going the self-propelled route, think about strength and range of motion.

“The further back the wheels are set, the more shoulder extension you’ll need,” she adds. For easier reach and efficiency, look for models with adjustable wheel positions – like the Ventor Sport, designed for smoother propulsion with less effort.

Top tip: If you’re new to using a chair on your own, start with a model that includes attendant handles, like the CareCo Ergo Pro, so someone can step in when needed.

Prioritise safety and comfort

“Even small details – like how your feet rest – can affect posture and pressure distribution,” Natasha warns. If you’re using a transit chair, make sure your assistant knows how to tackle kerbs and

ramps properly. “Always go down level changes backwards and never skip the footplates – they keep you stable and protect your back.” Consider add-ons too. A battery pack like the S-Drive Dual Powerstroll can give your assistant a boost on hills or long trips. “It’s a game-changer for energy levels and reduces strain for carers.” For powered chairs, control is everything. Joystick-operated models like the iCONNECT Zora Carbon offer intuitive handling, even for those with limited grip. But safety still comes first.

Personalise your set-up

Accessories can make a huge difference. Whether it’s a cushion to prevent pressure sores, elevating leg rests to help with circulation, or a walking stick holder to support mixed mobility needs. “These aren’t just extras, they’re essentials for many users,” Natasha says.

Your OT can help customise your chair for stability and comfort. For example,

Meet Natasha

Natasha Bruce-Jones is a member of the British Association of Occupational Therapists and brings 24 years of experience in helping people navigate daily life with greater ease. From sitting comfortably and walking safely to enjoying a restful night’s sleep, she understands the vital role that the right mobility aids play in improving somebody’s life.

if you’ve had an amputation or surgery, you may need a stump board or extended wheelbase for balance.

“Identity matters too,” she adds. “The more a chair feels like ‘you’, the more confident and independent you’ll feel using it.”

Know your options – from NHS vouchers to hiring

While the NHS may offer a basic wheelchair, you don’t always have to settle. “Ask about the voucher scheme, which lets you put NHS funding towards a chair that’s right for you,” Natasha advises.

If your need is temporary or short-term, wheelchair hire might be a cost-effective option – just bear in mind that specialist accessories may not be included.

If you have any questions for our resident occupational therapist, send an email to life@careco.co.uk

It gave me the freedom to move on my own when I can, but also the peace of mind that Tom could step in if I needed him to. “

Grace’s Story

Grace, a data specialist from Sheffield, was diagnosed with fibromyalgia in her early twenties after years of chronic pain. Now 29, she lives with her partner Tom and their baby daughter, Margo. Despite juggling work, parenting and running a small business, Grace was determined to find the right support to improve her daily life.

I never felt ‘disabled enough’ to use a wheelchair,” Grace explains. “But over time, my health got worse, and I realised I needed help to stay mobile.”

Once Grace had a diagnosis, it gave her the confidence to explore mobility aids.

She visited her local CareCo showroom in Sheffield to see what options were available and to try things for herself.

“I needed to feel it and see how it would work for me in real life,” she says.

Grace was looking for something practical but also personal. Sheffield’s notoriously cobbled and hilly streets required finding a chair with sturdy wheels and flexibility.

After trying a few options in the showroom – and even taking one for a spin – Grace chose the X8 High Active, a self-propelled wheelchair with rear handles for when she needs extra support.

“It gave me the freedom to move on my own when I can, but also the peace of mind that Tom could step in if I needed him to.”

Grace also added personal touches to the wheelchair to make it her own – orange spoke covers, matching push rim holders, and patches to reflect her personality. “The more I customised it, the more it felt like me,” she says.

Since bringing the X8 home, Grace and Tom have made the most of their new freedom. One of their first adventures was climbing a hill that Grace had never thought possible. “It was a big moment for me. That chair made something happen I didn’t think I’d ever do again.”

Outside of work, Grace runs Disabled Dolly, a small business creating mobility aids for dolls to improve disability representation in toys. She’s also a disabled model and

speaks openly about the importance of visibility and accessible design.

“This wheelchair really changed my life,” she says, “If you’ve got a CareCo showroom nearby – just go. Try things out. You’ve got nothing to lose and everything to gain.”

For Grace, finding the right wheelchair has brought more than just physical support, it’s brought confidence, freedom, and peace of mind.

We’re so grateful to Grace for sharing her story with us.

The chance to change somebody’s life for the better is an absolute privilege –one we never take for granted.

Would you like to share your story with us?

As a thank you, we’ll give you £500 towards your next CareCo purchase or a £250 M&S voucher.

Email: customerstories@careco.co.uk to let us know!

The X8 High Active

Scan to

Pop in for

a cuppa...

We have showrooms all across the UK, and we’re always excited to see our guests face to face.

Nothing beats getting hands on when it comes to finding a mobility aid to make your every day easier.

With our Plymouth showroom opening in June and more stores planned for the rest of 2025, we’re on a mission to make it as easy as possible for you to try before you buy.

OPENING TIMES

Mon – Sat: 9am – 6pm (Eastbourne: 9am – 5:30pm) Sunday: 10am – 4:30pm (10am – 10:30am viewing only)

Please note: Outlet opening times vary

Free, easy parking in front of the store with easy access and customer toilet facilities available.

look forward to

Thank You

for taking the time to read our second edition of CareCo Life.

We would be nothing without our customers, and we pride ourselves on customer service. You can see what our customers really think with a quick glance at the reviews below!

At CareCo, we actively avoid becoming complacent and we’re always looking for ways to improve. If you’re happy with our service – and we’ll always strive to make sure you are – we’d really appreciate a review on Trustpilot. If you’re not completely satisfied, then our customer service team are on hand 7 days a week. You can call us on 0333 015 5000 , or drop our friendly team a message on support@careco.co.uk and our team will get back to you (just remember to keep an eye on your junk inbox in case our reply accidentally goes in there!)

Let's make a day of it

Tony

Exceptional customer service

I received a warm welcome and was allowed to browse the products with no pressure. When trying the products I thought suitable the required adjustment was made with no fuss, and all the information needed was explained clearly. Customer service was exceptional and I was treated with respect, subsequently return to purchase the new power chair.

Date of experience: 6 June 2025

Very impressed Staff made us feel welcome

Discussed what we wanted, listened to us. Very helpful, not pushy!

Date of experience: 29 May 2025

Very impressed. My husband did a bit of research for a rollator that would suit me and fold up small enough to fit into the boot of the car it. Looked like the CareCo Comet rollator would fit the bill and was on offer in the sale at a good price. We went to the Stevenage showroom, where we were met on entry by Reiss, who demonstrated the rollator, which was just what was needed. He showed how it worked and I had a stroll around the showroom. Reiss showed how the Comet folded down to a very compact item and then my husband folded it and unfolded it again.

Date of experience: 23 May 2025