Care Beyond Words Training

Care Beyond Words

Training At-A-Glance: Workplace Essentials Attracting, Recruiting, Selecting Respectful Workplace Performance Management Giving & Receiving Feedback Conflict Management Orientation & Onboarding Learning Organizations Sensitivity & Anti-Harassment

Participatory Leadership Cultural Competency Solutions for Stress Diversity & Inclusion Retention & Recognition Sustaining Healthy Teams Leading Change Work/Life Balance

Human Services & Healthcare Person-Centered Communication Overcoming Barriers to Presence Self-Care for Care Professionals Creating a Healing Environment of Care Strength-Based Care Establishing Trust Through Empathy

Retreat Workshops Listening is an Act of Love Hope as a Therapeutic Tool Valuing Vulnerability Ethics of Self Care Chronos & Kairos, a Time for Each Compassion Fatigue

We Custom-Develop Each Training for Your Needs Contact us at: 314-280-9973 or AnnaLehrke@Outlook.com www.CareBeyondWords.com

Care Beyond Words Care Beyond Words is a division of Inclusion HR, LLC, offering training, speaking and consulting services with an emphasis on inclusion through strengthening person-centered communication, trust and relationship-building skills. We are recognized for listening to each client in order to build your mission, brand, values and audience in to the design of every solution.

Anna has inspired over 3,000 participants on the local, state and national level to apply person-centered communication techniques in their lives and work. Anna earned a Bachelors Degree in Psychology from the University of Tulsa and Masters Degree in Human Relations from the University of Oklahoma.

Community Service & Advocacy: • Board of Directors – Lewis & Clark SHRM, Community Involvement Chair • Board of Directors – Community Council of St. Charles County • Committee Member – United Way’s Volunteer Certification Committee

Past Workshops Include: - Missouri League for Nursing - National Hospice & Palliative Care Organization - Regional End of Life Conference - BCI Inc Leadership Training on Sensitivity & Inclusion - Missouri Alliance for Home Care & Private Duty Conference - Professional Volunteer Managers Alliance - Metropolitan Volunteer Managers Association - Greater St. Louis Hospice Organization - Social Workers in Long Term Care - Long Term Care Educators Association - Person-Centered Communication Skills Training for: Pathways Community Hospice Right at Home Private Duty Martha’s Hands Private Duty Community Care Center of Lemay Lindenwood University

Christian NE Hospital St. Agnes Home Mercy Hospital Washington University Webster University

Anna Lehrke, MHR,

Executive Director

We are dedicated to promoting barrierfree workplaces where individuals can contribute at their highest level.

We believe quality and loyalty grows from a culture of respect, trust, and caring beyond words.