202ReportAnnual1-2022 myusf.usfca.edu/caps 415.422.6352/6351 Counseling and Psychological Services
Introduction Table of Contents
Lisa Quach, L.C.S.W. Sexual ResourceViolenceAdvocate,StaffPsychologist
Blair Davis, Psy.D. Moe Eubank, L.M.F.T. Al Meza, Ed.D. Sarah Buetow, Psy.D. Amrisha Prakash, Psy.D.
Meet the 2021-2022 Staff
Stephanie StaffCrisisPsy.D.McGrath,Manager,Psychologist
Molly Zook Psy.D. Interim Director, Assistant Director of Operations,PsychologistStaff
Nancy Glenn, Ph.D. Training Director, Staff Psychologist
Our staff come from various backgrounds and are all committed to providing professional care rooted in cultural humility and social justice values.
Polina Nazarov, Psy.D. Assistant Director of Outreach,PsychologistStaff
• Brief teletherapy for individuals and couples to address mental health, personal, and other issues common in a college setting
• Single session therapy to address a specific issue in a focused way
• Behavioral Health Consultations, provided by doctoral level advanced practicum students as a supplement to individual therapy appointments; hands on training to clients in mindfulness, time management, assertive communication, sleep hygiene, self compassion, and distress tolerance; 30 behavioral health appointments were provided
• CAPS' All Hours Consultation Line available 24/7, all year, including summer and breaks, for support around mental health and personal issues from professional counselors and consultation to USF students and affiliates
• Remote workshops and workshop series, available to all USF students, regardless of location
• Triage phone call (15 30 minutes) to determine individual’s needs in order to provide the most appropriate services and referrals.
• Self-help materials on our website
• Education and outreach provided to the USF community around mental health and wellness, including QPR suicide prevention trainings
• Group teletherapy to provide support and skills to USF students
Services
Introduction to CAPS
Counseling and Psychological Services (CAPS) provides students with mental health services that allow them to improve and maintain their mental well being and to meet their educational, personal, emotional and spiritual goals. Our goal is to assist students’ learning by helping manage psychological symptoms and stressors, difficult life events and mental health crises. CAPS accomplishes this with high quality, assessment, counseling, referral, consultation, outreach, and training in order to assist students in reaching their full potential.
• Training of advanced practicum students, doctoral interns, and postdoctoral fellows
• Crisis services to assess risk and connect students experiencing urgent mental health concerns with needed services
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• Consultations to provide mental health information to USF students and affiliates and to help students in need of services CAPS doesn’t provide to find mental health referrals and resources outside of CAPS
5 Highlights
6 Services 914 Clients 3832 AppointmentsClinical 559 Intakes 3567 PsychotherapyIndividual 191 AssessmentsCrisis 55 SessionsGroup 250 AppointmentsGroup 120 SingleTherapySession
7 OutreachConsultations 451 Consultations 10 BehavioralConsultationsHealth 115 ProgramsOutreach 4245 Attendees
Gender Identity
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Sexual Orientation
9 Age 63.7%CAPSRangeClienteleUndergraduates 7.5% International Students 30.6% First Generation Students
10 Utilization by Schools/Colleges College of Arts/Sciences: 53.8% School of Education: 1.6% School of Nursing and Health Professionals: 11.8% School of Law: 3.7% School of Management: 8.3% School of Engineering: 1.6% Primary Mental Health Concern Addressed • Anxiety (Generalized, Social, Test-taking, Specific phobia & Other): 22.8% • Relationship Problem/Interpersonal Functioning: 18.7% • Depression: 10% • Stress: 8.3% • Family: 4.3% • Trauma, Sexual Assault, physical assault: 6.3% • Self-esteem/confidence: 2.3% • Grief/Loss: 3.0% • Academic Performance: 2.6% • Identity Development: 1.1% • Adjustment to New Environment: 3.9% • Eating/Body-image: 0.7% • Social Isolation: 0.1% • Other: 15.9%
11 Housing 5.7% Suicidality 35.2% of clients endorsed having thoughts of death by suicide within the prior 2 weeks of their initial CAPS appointment; 8.7% endorsed at a severe level. were in crisis. CAPS All Hours Line 855.531.0761 541 Calls
12 Training PositionsProgram • Three Doctoral Interns in Health Services Psychology • Two Post Doctoral Fellows • Two Doctoral-Level, Advanced Practicum Trainees • American Psychological Association (APA) Approved Continuing Education (CE) Workshops • Radical Healing for Racial Trauma • Legal Updates Related to the Psychology Profession During COVID 19 • Multicultural & Relational Supervision: Making the Invisible Visible • Bilingual Therapy: The Concept, The Need, and The Application of Culturally Competent Bilingual Therapy • QPR Skills Training for Psychology Faculty Members: How to Help Students at Risk of Suicide While Avoiding Dual Relationships 97 applicants for 3 Health Psychology Internship positions
13 Multicultural Trainings CAPS staff members engage in ongoing training in multicultural knowledge and skills. A major focus of our program to train doctoral interns and postdoctoral fellows is exploring and challenging biases, prejudices, and stereotypes related to differences through our intercultural seminars, case conferences, and didactic training. INTERCULTURAL SEMINARS • Building Connection: Name Origins • Fostering Self Awareness & Building Cultural Humility • Conversations about Race and Privilege • Power, Privilege, & Oppression: Historical & Current perspectives • Intersecting Identities • APA Multicultural Guidelines • MNCTD Conference: Racial Stress and Trauma in College Mental Health • Imagining Change: Film and Dialogue About Disability, Racism, Violence, Gender and Power • Advocate/Ally for Social Justice in our professional role as clinicians • Models of Identity Development and the Complexities of Phenotype • A Social Justice Approach to Facilitating Difficult Dialogues/ Discussions & Intergroup Dialogues • Multicultural Assessment and Case Conceptualization, Treatment Planning, and Interventions • Interventions for building resiliency with traumatized/ oppressed clients • Film Discussion: The Happy Movie • Student Life: Debate vs. Dialogue Workshop • Multicultural Case Formation and Treatment Intervention • Social Class/Impact of social wealth on privileged/oppressed identities/the therapeutic relationship • Sexual Fluidity • Gender Diversity • Gender & Sexuality • Masculinity • Building Resiliency • Colonization • Film & Discussion: Crip Camp
14 SELF-HELP AND OTHER RESOURCES CAPS provides a number of self-help, crisis, off-campus referral, and other resources on our website. • All Hours Consultation Line: Available 24/7 at 855.531.0761 • YouTube Videos: https://myusf.usfca.edu/caps • Self Care Kit: https://myusf.usfca.edu/caps • Self Help Resources: https://myusf.usfca.edu/caps/self help resources • Off-Campus Resources: https://myusf.usfca.edu/caps/referrals • On Campus Referrals: https://myusf.usfca.edu/caps/on campus resources QPR Question, Persuade, Refer (QPR) Gatekeeper training is a nationally recognized, evidencebased suicide prevention program. Funded by the Student Life Grant, CAPS, in collaboration with HPS, HR, and various USF staff and faculty, trained 416 USF students and 58 USF staff/faculty 474 members of the USF community in total from May 2021 to May 2022, despite delays caused by the pandemic. In order to assess how effective QPR Gatekeeper training was in meeting our objective of increasing USF community members’ knowledge of suicide prevention and intervention skills, we distributed a self report survey regarding participants’ knowledge of suicide prevention to all Gatekeepers, both before and after they participated in QPR training. Aggregate outcome data from pre and post training surveys was summarized and clearly demonstrates that upon completing QPR training, participants reported large improvements on their knowledge of suicide prevention and intervention. We believe the financial resources, time, and effort contributed by the Student Life Division, USF QPR Gatekeeper Instructors, and USF QPR Gatekeepers will save lives and improve the mental health of our USF community members. We hope and recommend this program will continue at USF for years to come. Gatekeepers 474 Students 416 Staff/Faculty 58
15 Student Experience Survey (SES) Total responses: 433 Percent of total clients: 47.4% SES Outcomes Clients who “strongly agreed” or “agreed” with the following statements: • “My therapist protected my confidentiality.” 96.6%
16 What did you find most helpful about your therapy experience? “My therapist helped me to feel like what I was feeling was valid and that I could follow my instincts.”
“Understanding thinking patterns, learning skills (mindfulness) and strategies (implementing mindfulness throughout my day) to support healthier thinking patterns. The skills I have learned are helping me to be present in so many aspects of my life. The single therapy sessions have helped me recognize and understand my feeling, be more self-aware and kinder to myself & others.”
17 COVID-19 Clients seeking services due to COVID-19? 17.4% Top 5 areas of life negatively impacted by COVID 19: 1. Mental Health 2. Academics 3. Motivation/Focus 4. Missed experiences or opportunities 5. Relationships (significant others, friends, family)
Counseling and Psychological Services myusf.usfca.edu/caps 415.422.6352/6351
