Water Damage Restoration Service Capital Facility Services scores 96.19% for Customer Satisfaction Customer evaluation has been completed for Capital Facility Services as part of the Australian Achiever Awards for Australia’s Building Repair, Restoration and Carpentry Services. Capital Facility Services (Vic) Pty Ltd cores a highly recommended 96.19%. Now in its twenty-first year, the Australian Achiever Awards are an independent, unbiased award system based on assessment rating from a business’s own customers. The awards provide an indication of a well-run business where satisfied customers are a sign that a business is healthy, worth of praise and increased custom.
The award system focuses on seven criteria, each cored separately, namely: Time Related Service, Addressing Client Needs, Care and Attention, Value, Attitude, Communication and Overall Perception. The criteria are rated individually in percentage terms and the final score is an amalgam of these. Anything above 80% overall is regarded as exceptional and reflects outstanding customer service. A complete list of all businesses who have achieved award status over the last few years can be viewed at www.achiever.com.au. Some of the comments Australian Achiever received from Capital Facility Services, with regard to its provision of Water Restoration Services, Fire Damage Restoration and Mould Remediation are;