

A MESSAGE FROM OUR PRESIDENT AND CEO
I am proud to bring you the 2023 Capital Credit Union Annual Report and want to begin by thanking you, our members. Your trust and confidence in us drive us forward each day, and we are deeply grateful for the opportunity to serve you.
As we reflect on the past year, I am thrilled to share that Capital Credit Union’s total assets have grown to $755 million, and deposits have increased to $635 million. Our net income stands strong at $8.3 million, resulting in an overall net worth ratio of 12.79%. This positions us as exceptionally well-capitalized, ensuring we have the resources we need to continue to serve each of you.
In 2023, Capital Credit Union celebrated the completion of remodels at our 13th Avenue Branch in Fargo and Main Office in Bismarck. We also marked a strong first year for our insurance agency, Capital Insurance Services, and welcomed CFS Financial Advisor Keenan J. Retterath to our team. Whether it’s protecting your assets or growing your wealth, we are dedicated to delivering personalized guidance and expertise every step of the way.
Looking ahead, I am excited to share news of our upcoming merger with Flasher Community Credit Union, set to take place on April 1, 2024. This strategic partnership not only expands our family but also underscores the importance of growth through mergers, allowing us to better serve our members and communities. I am also pleased to announce that we will be implementing a new core system on June 1, 2024. This upgrade will pave the way for greater efficiencies and continued growth.
In conclusion, I am truly excited about the journey ahead and the countless opportunities that await us. Together, we will continue to uphold our mission, strengthen our communities, and empower you, our members, to achieve your financial goals. Thank you for your support; we look forward to continuing to serve you in 2024 and beyond.
Sincerely,



BOARD OF DIRECTORS
As a credit union, our board members are volunteers, not paid stockholders. This unique philosophy is what sets us apart from other financial institutions.







Our Values
Our
Mission
To be the trusted financial resource that puts members first.
Our
Vision
To be the best choice for financial services in our markets.
Summary of 2023 Annual Meeting Minutes
The 87th Annual Meeting of Capital Credit Union was held via Zoom in Bismarck, North Dakota, on March 15, 2023.
Chairman Faye Miller called the meeting to order at 11:30 a.m. Secretary Shawn Deisz declared a quorum with 109 members present. Chairman Miller declared the minutes from the 86th Annual Meeting held on March 16, 2022, approved as displayed.
President Vance Reinbold gave a report on the state of the credit union.
Chairman Miller recognized Shawn Deisz, Marnie Walth and Ken Geiger for their years of service and dedication to the Board. Jay Buringrud, Nominating Committee Chair, reported on the election process. A single slate of candidates was announced with the Annual Meeting notice. Shawn Deisz and Marnie Walth were re-elected to serve three-year terms on the Board of Directors.
Chairman Miller gave a history on the Howard J. Snortland Scholarship and read a brief bio of the scholarship recipients.
Chairman Miller adjourned the 87th Annual Meeting at 11:52 a.m.

CAPITAL CREDIT UNION & SUBSIDIARY
Consolidated Balance Sheet as of December 31, 2023
of
ended
31, 2023
CONSUMER
Real help from real people.

The friendly members of Capital Credit Union’s Financial Services Team assist members with loan applications, deposit account information, online tools and all the other products and services that Capital Credit Union offers.
$78,756,455
Total Gross Loans in 2023
972
New Checking Accounts in 2023
1,404
New and Used Vehicle Loans in 2023
BUSINESS
With the right financing, your future looks bright.
Capital Credit Union’s Business Department helps keep companies on the road to success in a highly competitive business world, offering loans to expand facilities, buy new machinery, purchase real estate, add inventory and more.
$76,000,000
Total Gross Loans in 2023


MORTGAGE
Loans that help buy houses. And help shape lives.
Our Mortgage Department offers a wide range of mortgages designed to fit all lifestyles and budgets. Mortgage loan officers take the time to learn about each personal situation and guide members to the loan that helps them comfortably achieve their homeownership dreams.
Families reached their homeownership dreams in 2023 244
INVESTMENTS
Planning for your future is easier than you think.
Investment climates and individual financial needs can change, so we encourage our members to periodically revisit their financial goals with an investment professional. That’s why we’re glad to have Keenan J. Retterath on our team. Keenan is registered through broker dealer and Registered Investment Adviser CUSO Financial Services, LP (CFS).
Keenan can help you build a personalized financial plan by reviewing priorities such as retirement plan rollovers, insurance, business retirement plans, retirement income strategies, tax efficient investments*, saving for college and more.

INSURANCE
Cover your assets, without spending an arm and a leg.
When it comes to insurance, most people know about the big three - auto, home and life. Living in North Dakota also requires specialized insurance options. Capital Insurance Services will help you find the right policies at affordable prices, so you get the peace of mind you deserve.





STEP FORWARD
Yes, we lend money. But we also lend a helping hand.

Capital Credit Union strives to be involved in and significantly contribute to our member communities of Bismarck, Mandan, Fargo, New Salem, Hazen and Beulah, ND. Our Step Forward Program helps facilitate employee involvement by rewarding employees for their efforts and participation at designated community events. The program allows employees at each branch the opportunity to take part in events that are beneficial to them and impact their area’s own members.






DONATIONS
We are proud to support charitable organizations in the communities where our members work and live. We strive to have our donations support organizations that closely represent our membership and brand promise to focus on financial literacy and education.


99
Organizations Supported Through Donations in 2023






2023 HIGHLIGHTS
In 2023, we remained dedicated to putting our members first. We were a trusted partner, dedicated leader, supportive resource, passionate mentor and a difference maker.
Helped more than 31,000 members grow
Our staff includes eight Certified Credit Union Financial Counselors who provide members assistance with debt management, credit score enhancement and budgeting
Enhanced our Classic Checking Account by increasing the interest rate and removing service charges
Began implementation of a new core system which will provide greater efficiencies and continued growth
Awarded $1,500 Howard J. Snortland Scholarships to ten students, and $1,000 Capital Credit Union AVID Scholar Awards to two students
Entered into a management agreement with Flasher Community Credit Union in Flasher, ND
Celebrated a successful first year of our insurance agency, Capital Insurance Services
Completed remodels at our 13th Ave Branch in Fargo and Main Office in Bismarck
Named Best Credit Union in the Bismarck Tribune’s Annual Best of the Best
Named a Favorite Financial/Investment Agency in the Bismarck Tribune’s Annual Best of the Best
Received the Dakota Credit Union Association’s Social Impact Award for our Step Forward Volunteer Program and the Desjardins Youth Financial Education Award for our partnership with the Girl Scouts Dakota Horizons Cookie University Program

Capital Credit Union is proud to be a trusted financial resource for our members. We are guided by our values of vision, integrity, caring, knowledge and driven to help each and every member achieve their goals no matter how big or small.


