Serving Oregon’s Gilliam, Hood River, Morrow, Sherman, Umatilla, Wasco and Wheeler counties
CAPECO envisions the success of every youth, adult, and senior to eliminate poverty and promote independence through education, employment, and the sharing of resources that move individuals from surviving to thriving.
Assisting people to become independent, healthy, and safe.
With 2020 behind us, we looked forward with great expectation and hope for a healthier and more equitable future for our community. The COVID-19 pandemic has tested us as a nation and as a community. These challenges will continue through 2021 and beyond, but because of these challenges we are a stronger and more resilient organization. We are resolved to support our community and are driven to do our part to strengthen social safety networks and provide support to help our community thrive.
As we approach the future, we remain mission-focused striving to assist all those who call for help. In the coming months we will take focus on system change necessary to address the need, inequities, biases, and build a future where all our community members feel safe, respected, and valued.
We will continue to work towards our goals in providing an unprecedented number of essential services including rent, utilities, food and nutrition, and transportation. We will continue building our aging-in-place services while expanding our response for homeless services. We will be investing in social responsibility by weaving the threads of equity and justice into everything we do and everywhere we do it.
Thank you for your continued support and may you find blessings in all that you do.
Paula Hall, CEO
• Food Bank
• Energy Assistance
• Housing Stability
• Weatherization
• Home Ownership
• Transportation
• Congregate Meals
• Temporary Shelter
• Home Delivered Meals
• Produce Distribution
• Representative Payee
• Area Agency on Aging
• Community Development
• Independent Living for Youth
• Senior & Tribal Commodities
The following information shows the characteristics of those served by CAPECO from July 1, 2020 to June 30, 2021
As
436
Individuals experienced improved health and safety due to improvements within their home (e.g. reduction or elimination of lead, radon, carbon dioxide and/or fire hazards or electrical issues, etc)
1230
Individuals improved energy efficiency and/or energy burden reduction in their homes
Non-perishable food boxes and cheese provided to senior citizens
328 American Indian households and households on the Umatilla Indian Reservation received food
1124 Households received fresh produce
33,438
4320 Meals were served in congregate settings
103,683
2144 Meals were delivered to individuals in their homes
Individuals received Nutrition Information
Supplemental Food Boxes were provided households through partner pantries
26,844
22,020 Meals provided through partner meal sites
6 Individuals obtained a high school diploma and/or equivalency certificate
6
Received a recognized credential, certificate, or degree relating to the achievement of educational or vocational skills
10
Received skills training and opportunities for work experiences
13
Individuals increased skills, knowledge, and abilities to enable them to work with Community Action to improve conditions in the community
The untimely Umatilla County flood in early 2020 gave CAPECO the opportunity to work outside our normal purpose. The following are just highlights of what CAPECO has done to help the community
Additional Staff were hired to assist with increased work load rehousing flood victims
Staff supported Red Cross with Flood Assessments throughout the county
Staff assisted with the Red Cross Multi-Agency Resource Center (MARC) in Pendleton
Offered onsite services in Milton-Freewater
Attended the MARC in Walla Walla, WA
A Disaster Case Manager was hired to work with
150 Households impacted by the flood
Households with unmet needs that fall outside FEMA’s scope
Blue Mountain Long Term Recovery Group
Point-In-Time Homeless Count
Utilized Counting.us app for timely survey data entry helping make this PIT Count the smoothest to date
2020 Census
Participated in organizing Service-Based Group Quarter enumeration for our counties which included Soup Kitchens, Shelters and Non-Sheltered Outdoor Locations
Incorporated on-going Census work into regular interactions with client households in all CAPECO departments
Staff organized Eastern Oregon CENSUS day held in July
Engaged over 4000 individuals in outreach efforts
Summer 2020 Natural Disasters
North Morrow County Storm and Pilot Rock
Flooding Assistance Provided
Hotel / Motel stays
Rapid Rehousing
Energy Assistance
Food Assistance
Technology used to address Senior Isolation
Robotic cats and dogs distributed to memory care facilities and isolated seniors throughout the service area to help increase overall quality of life
40
Pet recipients are participating in data collection to measure the impact on loneliness and isolation
CAPECO made major changes to multiple technology support services
Moved to Microsoft Office for Business increasing the number of standardized business application software for all staff
Website overhaul, in conjunction with in-house content management
Implemented online application forms for smooth transition through COVID related lockdown and work-from-home operation changes
Began using Community Action Program Total Automated Information Network (CAPTAIN) a CAPSystems web-based agency-wide enterprise client data management solutions software system to decrease the silo effect of CAPECO’s client information
July 1, 2020—June 30, 2021
Total Revenue: $11,900,144
Federal 57% State 29% In-Kind 8%**
Value of Food Contributions 3% Cash Donations 1% Local <1%
Interest <1%
Miscellaneous <1%
Total Expenses: $10,461,578 Program Services 94% Housing 40%
Energy/Weatherization 26% Food & Nutrition 22% AAA 6%
Administrative Costs 6%
Management/General 6%
Fundraising 0%
*Unaudited Financials FY2021
**Includes new Promise Inn Acquisition In Kind Revenue
Image - We serve our community in a positive, innovative, accountable and fiscally responsible manner in an inviting atmosphere which upholds the public trust and fulfills our mission.
Integrity - A personal commitment to do what is right morally, ethically and professionally.
Attitude - We exhibit positive, respectful, confident and nonjudgmental behavior towards others. Our success is a reflection of our attitude.
Customer Service - We aspire to provide our customers with prompt, courteous, consistent and resourceful services. We treat each individual with dignity, fairness and respect. Customer service is not a department, it is an attitude. Our customers are the essence of our existence.
Professionalism - We exemplify the highest standard of professionalism. We strive to set an example by maintaining a high level of knowledge in our respective fields and conduct ourselves in a manner that reflects positively on the company.
Help someone in crisis in your community by telling them about CAPECO.
