September/October 2021
VOICES OF JOY
A newsletter for the employees of Canopy Children’s Solutions
Canopy recognizes Value Award Recipients Canopy Children’s Solutions’ core values define our day-to-day actions and decision-making at every level in our organization. Many times what the organization does will change, but why we do it never changes. Canopy’s core values clearly define the guiding principles and beliefs that keep us on mission. Each year, Canopy’s team nominates individuals who exemplify each of the core values. The Value Awards are the highest of honors given among Canopy staff for their work to achieve the mission to help children thrive and families overcome extraordinary challenges.
Nicole McCree, in-CIRCLE Lead Therapist, Meridian
Kimberly Young, in-CIRCLE Supervisor, McComb
“The voice of children and families always comes first motivates me to always actively listen to fully understand the needs of the families I have the privilege of serving. The families are the experts of their lives. This value equips me to better empower children and families in order to meet their needs,” said Nicole.
“Relationships matter and our differences makes us stronger motivates me to develop a relationship with families and give them that sense of hope that things can change and get better. I also try to continue to provide support to families, children and our referral sources,” said Kimberly.
“I bring together families, their support systems, and their community to work together as a team. By doing this, I am able to assist families to reach their full potential. I help families to realize their voice does not have to silenced; they are able to take full ownership of their lives in a positive way. Don’t allow what led you to me be the thing that breaks you, but allow your trials, tragedies, and tribulations motivate you. I believe in the children and families I serve, and I want them to believe in themselves as well.”
“This value leads me and encourages me to continue building strong relationships and assist with the growth and development of Canopy Children Solutions. When focusing on helping families reach their full potential, I always remind them they are not alone and we are there to support them.” CONTINUED ON PAGE 3
HOPE without a pathway is really just a wish, IMAGINATION without hope is just a daydream.
Imagine . . .
John D. Damon, Ph.D., Chief Executive Officer
What comes to mind when you think of the word “imagine?” My guess is, if we polled 100 of you, we might get 100 different answers. By definition, imagination is “the ability to form a mental image of something that is not perceived through the five senses.” Our imagination is powerful! Not only can our imagination take us places we have never been, it can help us envision a future that is brighter and better than our past. Sadly, so many of the children and families we serve cannot imagine a future where they have overcome their extraordinary challenges and are now thriving.
“goal” with a clear “pathway” and many cheerleaders committed to help hold out their “willpower” to make that dream a reality in the future.
Q: How can we help them re-imagine their lives? A: Hope!
As we approach the 4th quarter of 2021 and move into a season of reimagining the hope we can be to Mississippi, I want to invite you to...
When we nurture hope, the mind can begin to imagine a future that can be different. Imagination is a powerful instrument of hope! Just as “hope” without a pathway is really just a wish, “imagination” without hope is just a daydream. As parents, we don’t want our children to only daydream about being a nurse, astronaut, doctor, mechanic …we want to wrap that
The same is true for those we serve (and for each other). The future really CAN be different and brighter than the past! There is a way to build the bridge from what seems impossible to the possible! There is a way to awaken imagination and fan the flames of an alternate future through the science of hope. Just as this is true at the individual and family system level, it is also true at the organizational system level.
• Imagine what Canopy can and
must be for the kids and families of Mississippi
• Imagine our collective dreams
leveraged for an alternate future for kids and families
• Imagine everyone’s voice privileged and everyone’s differences
celebrated
• Imagine life-changing outcomes that change the course and trajectory of lives and our state
• Imagine not being employed by
Canopy, but rather choosing Canopy as the greatest place to employ your skills to change lives
Now…let’s take our collective imagination and together apply the science of hope. Our imagination must not fall in the category of a daydream; it must be brought to life. As the brilliant (and eccentric) artist Pablo Picasso said, “Everything you can imagine is real.” So let’s continue to imagine BIG goals while also developing a clear pathway to reach our goals along with the necessary willpower to fuel our journey to make real what we have imagined. Our future is bright. Our possibilities are limitless. Our imagination is powerful. Our hope is real. As always, thank you for all you do to help our kids and families awaken their imagination to a future that is brighter than their past.
Canopy Children's Solutions was chosen as the beneficiary of COVERED (covered-music.net) for their August 2021 event. The 2-night concert event was held Wednesday and Thursday, August 25-26 at The South in Jackson, MS. Attendees enjoyed music by The Beatles as Canopy’s mission inspired approximately 800 attendees.
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VALUE AWARD RECIPIENTS CONTINUED
Vicki Revell-Smith, Lead Family Therapist, Canopy’s South Mississippi Child Advocacy Center (SMCAC)
Rosezena Adams, Residential Care Specialist, Canopy’s CARES Center
“When focusing on helping families reach their full potential, I always make sure that they know I am genuinely happy to see them. I truly take great joy in service to others. SMCAC sees the most vulnerable population. These children and their families need to feel authentic joy. I am so fortunate to work with the kindest souls (colleagues and families),” said Vicki.
“Knowing our families and our communities deserve our very best motivates me to do whatever I can to help the youth at CARES Center feel safe and at home while in our care,” said Rosezana. “My team and I decorate the units for holidays, create games and activities to keep them active and having fun, and do whatever we can to help them thrive and know we care about them.”
“Seeing the transformation of these children is the 'why' for me. I truly feel excited when they walk into my office and when they complete therapy.”
Congratulations to all our Value Awards Recipients. Thank you for bringing your very best to our children and families so they can be a success story.
SMCAC Embraces Self-Care Sabreniee A. Wright, Director, SMCAC As employees of Canopy’s South Mississippi Child Advocacy Center (SMCAC), each employee is subject to vicarious trauma. Vicarious trauma (often referred to as compassion fatigue or secondary trauma) is a negative response to listening, reading, or being exposed to another person’s trauma. A few years ago, SMCAC began implementing a monthly Vicarious Trauma Day. Each staff member is assigned a month to plan a day to help colleagues focus on self-care. Since we have such a diverse staff, each trauma day looks very different. One of most memorable Vicarious Trauma Days was our 70’s themed karaoke extravaganza. We danced to the theme of Soul Train. It was a fabulous day of escape. A few years ago, we attended a private restorative yoga class. We learned who was flexible in our group. More importantly, we were able to breathe and relax. The most popular picks are outside activities. A large portion of our team rejuvenate in nature. We have bowled, written poetry, connected music and healing, visited a zoo (as we know animals are also therapeutic), and played a plethora of games. These are moments of healing, but also help us bond as a team. As hard as each day can be, we all look forward to our Vicarious Trauma Day.
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Taheti Watson, Chief Diversity, Equity, and Inclusion Officer
Thank you for participating in Canopy's Great Place to Work (GPTW) Employee Engagement Survey. Based on your feedback on the GPTW Trust Index™ Survey, Canopy Children's Solutions has earned recognition for the second year as a Great Place to Work®-Certified in Mississippi and globally. We are excited to share the voice of employees who participated with you! Eighty-three percent of our employees stated that Canopy is a "great place to work"; that's a 7% increase compared to last year's (2020-2021) results. It is important to recognize that this is a journey – not a "quick fix" – and together, we will not lose sight of the overall goal - to keep our Canopy family and those we serve thriving.
93% My work has
special meaning: this is not "just a job."
91% 91% 91% I am able to take I feel good about When you join time off from work when I think it's necessary.
the ways we contribute to the community.
the company, you are made to feel welcome.
90% I feel I make a
difference here.
From here, the Divesity, Equity and Inclusion (DEI) Council and senior management team will: • Identify wins that will have an immediate impact With your input,we will: • Develop an action plan on the key issues that we need to improve on short to longer-term goals • Follow through and communicate to you as we work together Over the next few weeks, I will be recruting employees to participate in several focus groups represented throughout the organization to review results and develop action plans. As stated earlier, the survey is anonymous, and no single person or group has or will be identified. The senior management team, DEI Council, Canopy’s Board of Directors and DEI Committee, and I remain unquestionably committed to following through on these results, as they are fundamental to improving how we work together and sustain an inclusive work environment. Thanks for all that you do! To visit Canopy's GPTW company profile, go to https://www.greatplacetowork.com/certifiedcompany/7025262. 4
Is Your Check Engine Light On? Owning a car comes with the responsibility of ensuring you get your oil changed and tires rotated on a regular basis, it’s regular maintenance of your vehicle. Also, when the “check engine light” comes on, you take it to the mechanic to see what is wrong…and get it fixed. I HATE when the check engine light comes on. It causes me great anxiety and I immediately think I’m going to be stranded in the middle of nowhere (even though there is no route that I travel that is in the middle of nowhere). Car maintenance isn’t convenient….ever. However, it is necessary to keep your car in optimal condition. Just like taking care of our car by having routine maintenance is necessary for optimal performance, it is also necessary to take care of ourselves with routine maintenance. As we have talked about ‘hope’ this year I want to remind you that our brain is our hope engine. If our hope engine isn’t functioning optimally our hope is destined to diminish. Did you know that scientist have pinpointed where in our brain hope is located? The orbitofrontal cortex is where our “hope engine” resides in our brains. And it is more than just our brain, it’s also our mind. Our mind consists of our thoughts, both conscious and unconscious thoughts that are happening all day every day. We think even when we sleep, that’s when our mind is sorting out all of our thoughts and organizing them in our brains. There is a lot happening in our heads every day! So how do we provide routine maintenance for our hope engine? 1. Monitor your thoughts - Our brains are neuroplastic, constantly changing, and our thoughts have remarkable power to change the landscape of our brains. Positive thoughts have a positive influence on our brain and our ability to hope. Toxic thoughts also have the power to change our brains however in a negative manner. The relationship between what you think and how you understand yourself - your beliefs, dreams, hopes, and thoughts - have a huge impact on how your brain works. Research has even shown that our DNA actually changes shape in response to our thoughts! 2. Be aware of your environment - The environment we are in, including the people we are around, influence our thoughts. What we watch on television, social media, the music we listen to influence what we think and how we think. Be aware of the impact these things have on your thoughts. Does looking at social media cause you to compare yourself to others negatively, to be envious of what someone else is portraying? Then stop looking! Surround yourself with positive people who encourage you, uplifting music, reading positive stories and books.
Shea Hutchins., Chief Solutions Officer
Limit or remove the toxicity from your environment so that it does not influence you negatively. 3. What are you putting in your engine - When you put fuel in your car you can choose your octane level- regular to premium…just don’t choose diesel if your car runs on gas! The point is, you have a choice. We also have a choice on what type of food we put into our body to fuel our engine. Processed sugar is not a pathway to hope! It is a short-term high coupled with a long-term low. If you want your engine to function with optimal performance it is important to choose healthy foods such as lean protein, fruits, vegetables, and drink plenty of water. It is a choice. And before you make a healthy choice you need to have healthy thoughts (see #1 in this list). If we think healthy food doesn’t taste good, takes too much time to prepare, isn’t convenient, then guess what? You have already made your choice. 4. Increase your blood flow - You guessed it! You can’t lock that car up and never take it for a ride. Use it or lose it! It’s the same for our bodies! Exercise is essential to keep our brains and our bodies functioning optimally. Research has shown walking for 30 minutes, 3 times a week has shown benefit to our heart and our bodies. When you get your heart rate up to 50% of your resting heart rate for at least 30 minutes you increase blood flow in your brain which releases a chemical called brain-derived neurotropic factor (BDNF) which is a protective factor to your brain cells. If you WANT peak performance in life, it starts with what you think. Your thoughts are what will influence your actions. Take time to protect and maintain your hope engine, your brain and your body will thank you!
Quarterly recipients of the
are due
TODAY!
Contact your district manager to nominate a community partner who provides hope!
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Sarah Howe, Organizational Development and Training Manager
Wellness Webinars
Finish the year stronger than ever by attending Shea Hutchins’ new webinar series: “Optimizing YOU: Preparing for success on your journey of hope." Each webinar will be from 11:30 a.m. 12:30 p.m. • October 21 - Is your engine ready? • November 9 - You are what you eat- does nutrition impact our ability to succeed? • November 30 - Move more, think better • December 14 - Strategies for goal setting, pathways, and will power.
New Supervisor Orientation
Leadership Training Kickoff
Mark your calendars! We’re holding a virtual kick-off for Canopy’s Leadership Academy on THURSDAY, DECEMBER 2 FROM 3:00 - 4:00 P.M. The academy is open to all supervisors and leadership, as well as aspiring leaders. Are you interested in getting involved with trauma training? Let me know at sarah.howe@mycanopy.org.
Spotlight courses
We are spotlighting Relias courses each month via “Announcements” on your Dashboard. October’s spotlight courses are focused on substance use and November’s courses will be about adoption.
Do you have new supervisors on your team? We’re offering supervisory orientation on October 26 from 9:00 a.m. 12:30 p.m. Reach out to Sarah Howe to register or get more information. Participants of the Life Space Crisis Intervention training recently held in Jackson. >
HUMAN RESOURCES UPDATE Flu Shots
Flu shots will be MANDATORY for all employees this year. Employees will have the option of getting the flu shot at one of the selected Canopy locations or at their healthcare provider/pharmacy of choice. If you get the flu shot at your provider of choice, you must submit documentation to Human Resources at hr@mycanopy.org. For those that elect to have the flu shot at a Canopy location, Walgreen’s will provide the necessary documentation. The deadline to comply is November 30.
Flu Shot Locations
• • • •
11975 Seaway Drive – October 19 - 11:00 a.m. – 1:00 p.m. 1900 N. W. Street – October 19 - 8 - 10 a.m. & 3:00 - 5:00 p.m. 6752 Hwy 98 – October 20 - 9:00 – 11:00 a.m. 1465 Lakeland Dr – October 20 - 10:00 a.m. – 1:00 p.m.
Holiday Schedule 2021
We will be closed in observance of the following holidays: • Thanksgiving: Thursday, November 25 and Friday, November 26, 2021 • Christmas: Thursday, December 23 and Friday, December 24, 2021 • New Year’s Day: Friday, December 31 , 2021 Full-time direct care employees should report to work as scheduled, except for those who have pre-approved time off. Those working on a holiday will be paid at the rate of 1 and ½ times their regular hourly rate and will be given an alternative day to take off. This alternative holiday must be taken within 30 days of the holiday. PRN employees scheduled to work on a holiday, will receive 1 and ½ times their regular hourly rate.
Reframing Children’s Mental Health - Part 1
Reprinted from - https://www.frameworksinstitute.org/toolkit/reframing-childrens-mental-health/
REFRAMING COMMUNICATION STRATEGIES Children’s mental health is the result of a complex set of influences, including environments and social conditions and the culture and public policies that shape them. Too often, however, conversations about children’s mental health focus narrowly on the visible symptoms of these larger forces, such as trouble with emotional regulation or stressed parents, rather than on the systemic factors, like poverty or social marginalization, that lead to these more immediately visible challenges. Framing involves making choices about how to deliver a message: what to emphasize, how to explain critical concepts, and even what to leave unsaid. When reframing, children’s mental health experts can and should use strategies to communicate the issues more effectively. When communicating with families, policy makers, donors, general public, and others it is important to provide clear language on how we all are a part of the solution. See below recommendations of ways to communicate key statements around children's mental health. REFRAMING RECOMMENDATION: Take time to define children’s mental health as a positive state. Emphasise promotive factors to steer practitioners away from the tendency to think of mental health as the absence of illness. Explain how developmental processes such as building resilience support children’s positive mental health.
Example: When infants and children have strong mental health, they are able to regulate their emotions, cope with distress and behave in ways appropriate to their age. They can engage fully with the world and thrive over their life-course.
REFRAMING RECOMMENDATION: Foreground the collective benefits of promoting children’s mental health. Focus on the society-wide benefits of positive mental health. Stories about individual children or families cause people to miss the big picture.
Example: Children’s positive mental health in early childhood benefits all of us through things like more resilient families, better educational outcomes and, in the long term, a stronger society.
REFRAMING RECOMMENDATION: Foreground the collective benefits of promoting children’s mental health. Explain, step by step, how structural forces like poverty have cascading effects that shape children’s mental health, in order to set up conversations about solutions. Help your audience see what you see.
Example: Many outside forces influence children’s mental health. Financial instability, for example, can cause families enormous stress and anxiety. When parents experience a lot of stress, it can limit their ability to build strong relationships with children, which can disrupt children’s ability to develop positive mental health and the resilience they need to learn how to manage life’s challenges effectively. By taking steps to eliminate or buffer the impacts of social problems like poverty, we can improve children’s mental health and future wellbeing, too.
REFRAMING RECOMMENDATION: Explain how discrimination and inequity affect child's mental health, and how they can be fixed. Social conditions affect children’s health. Use explanatory chains – “A leads to B leads to C” – to show how diversity, equity and inclusion issues affect mental health outcomes and discuss what can be done to change things for the better. Use concrete examples, like culturally responsive practices or trauma-informed care, to move thinking towards action. Be sure to explain what causes what, and with what consequences.
Example: Social problems like discrimination and inequity harm children’s ability to develop positive mental health (big picture statement). That’s because discriminatory practices in housing, employment, schooling, and so on, place extra stress on families who feel the impacts of this inequitable treatment (first link inchain). This stress can compromise families’ strong, healthy attachments (second link in chain). Without those strong attachments, children struggle to develop trust and life skills. (third link in chain). If we make sure that these communities have better access to the resources, like affordable housing and job opportunities, we can better support child's mental health (solution).
REFRAMING RECOMMENDATION: Make solutions a vital part of the story. Too much focus on the problem feeds fatalism. Foster optimism and move people to action by demonstrating that systems-level change is possible. Share solutions that can shift attention away from individual change like awareness and education and towards changes in policy and practice. NEXT ISSUE: CHANGING OUR VOCABULARY
Example: Children’s positive mental health starts with parents’ positive mental health. Providing families with access to affordable housing, high-quality childcare, employment opportunities, and adequate adult mental health services will build parents’ positive mental health and their capacity to be responsive caregivers with healthy attachments to their children. 7
Donation Drive Planning Kit With the help of our local communities, Canopy can provide a strong, nurturing environment for children to develop, excel, and overcome extraordinary challenges. One way to get your community involved with the transformational work Canopy does is by inviting them to partner with you for a donation drive. Organized donation drives help Canopy meet the needs of our families and local communities. A Donation Drive Planning Kit has been designed to assist you in coordinating an easy and successful drive. Included in kit: • Donation Drive Checklist • Drive Planning Timeline • Organizing Tips • Sample Press Release • Sample Community Letter • Sample Social Media Posts • Sample posters • Donation Drive Request Form • Supporter Form For a copy of the Donation Drive Planning Kit, email development@ mycanopy.org.
CustomerGauge Manual Survey Goes Live Exciting changes will be rolling out soon regarding our youth and family experience program in CustomerGauge. We remain committed to ensuring every person we serve has the opportunity to share their experience. One way we accomplish this is by asking families to share their experience through our CustomerGauge surveys. Since the launch of the platform, we are continuously brainstorming ways to increase family engagement. At present, families receive surveys through a link that is emailed or in addition to the current texted to them. Starting in theHenderson, 4th quarter,Brooke Canopy employees Nakisha Holloway and method, families will also have the opportunity to complete the survey Jimmy Heath attended Managing Aggressive Behavior (MAB) in-person at the close of their appointment if they have not received Trainers training in Oklahoma. or taken the survey through email or text previously. For one month during the quarter, staff will gather as many responses from families as possible. Though we’re hopeful this exciting new method will increase the engagement from our families, a fun incentive to punctuate the new roll out will be offered as well. THE OFFICE/TEAM THAT HAS THE HIGHEST RESPONSE RATE WILL BE ELIGIBLE FOR A PIZZA PARTY! We hope this will be a fun way to get the whole team involved in making sure our children and families' voices are being heard. We are so excited for this new development and are preparing behind the scenes for this to be available early in 4th quarter. More information and details will be coming very soon! 8
Frances McCullough, Evaluation Coordinator
The voice of our children and families always comes first through CustomerGauge
"Mrs. Connie is very insightful and truly cares for my sons." Canopy Behavioral Health Clinic Hattiesburg "Thank you for being concerned about our situation and making us feel like you were willing to help us." Canopy Behavioral Health Clinic Hattiesburg "Great service and people." Canopy Behavioral Health Clinic Jackson "Very helpful in even finding outside parenting help resources such as parenting classes and websites. Staff made us feel very comfortable and hopeful for future progress." Canopy Behavioral Health Clinic Gulfport
Culture of Safety Evaluation
Kayla Erickson, Director of Quality and Evaluation
Over the past 18 months Canopy has been committed to keeping our canopy safe and thriving. While we have truly thrived and accomplished some amazing feats and remain a cornerstone for innovative children’s behavioral healthcare. Creating a culture of safety is foundational in ensuring that we are providing the VERY BEST to those we serve. As such, we want to measure our culture of change.
LINK Represents Canopy in the Community
A culture of safety is built on trust and empowers staff across the organization to identify and report risks and opportunities for improvement without the fear of reprisal. Identification and reporting drives continuous improvement and excellence in quality care. Though Canopy has focused on tenants of a strong safety culture through multiple avenues for many years, we have never evaluated our safety to identify where improvements can be made and successes can be celebrated.
On OCTOBER 6, all staff will be assigned a required course in RELIAS that will kick off our evaluation of our safety culture. Once the course is complete, you will be directed to complete a brief evaluation. We recognize that we are in a “season of surveys,” but encourage you to take the moment to provide your feedback. The data from this will be crucial to ensuring we are all in the safest and most trusting environment so that we can continue our work of Transforming Lives.
SOLUTION SPOTLIGHT: THERAPEUTIC FOSTER CARE
Elliot Brown, Supervisor, TFC Canopy's Therapeutic Foster Care (TFC) program admitted their first child in December 2015. TFC's goal is to keep children in resource homes without disruption. We were intentional with our training and support to emphasize the importance of children having a safe, nurturing and stable home until they could discharge from our licensed homes to a permanent placement. Every move a child experiences is a potential set-back for them. They may experience grief and loss, a sense of failure, and even affirmation that they are not wanted. Most children entering our therapeutic resource homes have experienced multiple placements prior to their placement with a Canopy resource family. Since December 2015, we have served 23 children – 22 children have a serious emotional disturbance and one child is medically fragile. We have licensed a total of 11 homes. The children placed in our homes are 5 months old to 18 years old. Their care ranges from 5 days to 2 years. Of the total 23 children served, 19 have discharged to a permanent home- adoption placement or relative placement. These children thrived in their TFC home and discharged to their permanent plan. We are grateful for the resource families who give of themselves to make this possible. We are also grateful for all the children who teach us new lessons in hope every day. If you know a family interested in being a TFC Resource Family, contact elliott.brown@mycanopyorg.
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Taking Care of the Caregivers
With the added stress of the past 2 years, it is more important than ever to take care of ourselves. Canopy's Employee Assistance Program (EAP) provides FREE counseling services to employees and their immediate family. What is an Employee Assistance Program (EAP)? MEA Cares EAP is a counseling service for employees who may be experiencing personal or workplace problems. Is there a cost to use the EAP? NO. This is one of the benefits offered by Canopy to all employees and their immediate family. Is the EAP confidential? YES, the EAP service is strictly confidential. We will not release any information unless you give us written permission. The only exceptions are in “Duty to Warn” cases such as child abuse or threats to self or others. How many sessions do I receive? Employees and their immediate family members are provided with EIGHT fifty-minute counseling sessions each year. Who will actually counsel me at MEA Cares EAP? All of our counselors have a minimum of a master’s degree and are licensed as: Marriage and Family Therapists, Professional Counselors, Psychologists, and/or Clinical Social Workers. How do I get started? Your EAP is available to you 24 hours a day, 7 days a week, and 365 days a year. Just call the EAP number listed below, and inform the person you are speaking with who you work for, where you live, and that you are interested in speaking to a counselor.
Contact Us 24 Hours A Day: (800) 844-6503 or (601) 898-7520 www.meacarescounseling.com
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CARES School Hattiesburg faculty and students collected staples for Hurricane IDA Relief. Shown is the donations collected.
SHARE YOUR VOICE! Brand
ambassadors are needed to share self-care tips to followers of Canopy's social media. Email to kym.williams@mycanopy.org along with a picture.
DECEMBER
NOVEMBER
11/01 - Crista Brackett 11/02 - Karen Ainsworth 11/02 - Kayelani Jackson 11/02 - Leah Rigney 11/03 - Segunna Mixon 11/04 - Monica Ellis 11/04 - Sydney Rester 11/05 - Keturah James 11/05 - Sabrina Wright 11/07 - Georgia Bennett 11/07 - Alexis Brown 11/07 - Christopher Windfield 11/08 - Sheretta Brown 11/08 - Mary Lindsey 11/08 - Hart Wylie 11/09 - Lakeita Jackson 11/09 - Whitney Newman 11/11 - Frances George 11/11 - Kierra Gibson 11/12 - Brian Johnson
11/12 - Magan Williams 11/13 - Candace Wyatt 11/15 - Lydia Ross 11/16 - Clarion Cole 11/18 - Sandra Williams 11/19 - Genevieva Bradford-Freeman 11/20 - Genny Bigbie 11/20 - Candice Flowers 11/21 - Toni Reynolds 11/23 - Michelle Mason 11/25 - Kimberly Young 11/26 - Tracy Converse-Waite 11/26 - Jennifer Hamilton 11/26 - Zac King 11/28 - Shav McGrath-McIntosh 11/28 - Sherry Perrin 11/30 - Daniel Burton 11/30 - Temeka Jefferson 11/30 - Brandi Jones 11/30 - Anisha Langston
NOVEMBER
Congratulations to the Canopy team members on their years of service.
12/01 - Sonya Alexander 12/01 - Doris Butler 12/02 - Shaka Sanders 12/03 - Crystal Chambers 12/03 - Lorrie Jolly 12/03 - Gloria Miller 12/04 - Michelle Brockington 12/04 - Sarah Howe 12/04 - Maggie Vickers 12/06 - Latina Morris 12/07 - Kimberly Brockington 12/07 - Erika Brockington 12/07 - Lashundra Harris 12/07 - Jyesha Marshall 12/08 - Lindsay Apostolopoulos 12/08 - Kawana McGowan 12/08 - Jasmine Riley 12/09 - Gertrica Harris 12/09 - Dymesha Lowe 12/12 - Taylor Jackson 12/12 - Gina Rollins 12/13 - Teresa Bryant 12/14 - Tiffany Adams 12/14 - Monique Watson-Williams 12/15 - Laken Herring 12/15 - Jennifer Smith
Pamela Paige - 11 Lawanica Thomas - 9 Tia Bivens - 8 Rachel King - 6 Kathryn Bell - 5 Danielle Laws - 4 Manerva Smith - 4 JoAnn Ware - 4 Chatambra Curry - 3 Nikki (Nakima) Jackson - 3 Candy Rafal - 3 Marquisha Sanders - 3 Francis Akponwei - 2 Brandi Beyer - 2 Wesley Garner - 2 Darious Lang - 2 Elizabeth Leyva - 2 Chuck Trisdale - 2 Shanquanletha Veal - 2 Jackie Woods - 2 Tracy Converse-Waite - 1 Haylie Hammett - 1
Priya Sanipara - 1 Katey Turner - 1
DECEMBER
Joneeke Cameron - 21 Cornelius Williams - 19 Mary Jackson - 16 Gloria McGowan - 13 Segunna Mixon - 10 Sheila Milton - 8 Margaret Whiticker - 8 Tammy Miller - 7 Yolanda Wooten - 7 Jennifer Hamilton - 5 Ellon Little - 5 Lindsay Rigby - 4 Jennifer Smith - 4 Kashay Newton - 3 Matthew Wilson - 3 Crystal Chambers - 2 Shawn Dishmon - 2 Lemetrius Hollins - 2 Leslie Holmes - 2 Samantha Jones - 2
12/16 - Johnathan Powell 12/16 - Shelia Sims 12/16 - Bryan Taylor 12/17 - Audreanna Davenport 12/17 - Hannah Hungerford 12/17 - Matthew Wilson 12/19 - Uurissa Crowley 12/19 - Daniel Wilson 12/21 - Eatrice Collins 12/21 - Yolanda Wooten 12/22 - Kim McElroy 12/23 - Christopher Moore 12/23 - Tammye Reese 12/24 - Lee Johnson 12/24 - Nicole McCree 12/26 - Erica Griffin 12/26 - Sarabeth Smith 12/27 - Nikki (Nakima) Jackson 12/27 - Samantha Wilder 12/29 - Sonya Felts 12/29 - Patricia Harden 12/29 - Saterrica Willis 12/31 - Kelli Walker
Sharita Kincaid - 2 Jasmine Stokes - 2 Tracey Webb - 2 Porsche Williams - 2 Ashleigh Davis - 1 Toya Eubanks - 1 Anita Foote - 1 Pame Hansford - 1 Frances Huff - 1 Jalen Ingram - 1 Kenshaylia Jones - 1 Breanna Moore - 1 Edwina Thomas - 1 Shacalla Thomas - 1 Joshua Walker - 1 Samantha Wilder - 1 Shavvone Williams - 1