Parker 2nd Quarter 2025

PARKER 2ND ISSUE 2025

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Canadian Parking Association | 42+ years of innovation

DISCOVER THE DYNAMIC WORLD OF PARKING AND MOBILITY ACCESS

THE PEOPLE WHO ARE REIMAGINING HOW COMMUNITIES THRIVE AND URBAN CENTRES ARE TRANSFORMING. • Thought Leaders & Researchers • Parking Operators & Managers

• Sustainable Transportation Advocates

• Mobility Service Providers

• EV /AV Developers

• Urban Planners & Designers

• Community Advocates

• Transportation Engineers

• Government Officials & Policymakers

• Equipment & Technology Innovators

• Real Estate Developers

JOIN THE CPA Connecting Parking & Mobility Professionals in Canada

canadianparking.ca

IN THIS ISSUE n 2ND QUARTER 2025

8 A New Look for Parkades

16 2025 Annual Conference & Trade Show – Vancouver, BC

By Peter Stattler

11 CPA 2025 Awards Nominations

23 Partner with the CPA

12 Trends in Mobility R&D: What’s Next for Smart Parking and Transportation

24 EasyPark and Parking Base Partner to Make Parking in Vancouver Easier and More Convenient

By Mahir Chopra

14 The Contactless Airport Revolution

By Theresa Hughes

28 2025 Winner of the Tom Arnold Scholarship for Advancement in Parking at York University 29 The Canadian Parking Association’s Management Training and Certification 30 Parking Operations Primer Training

By Bill Smith

26 Why Parking Lot Providers Should Embrace Solar Carports – A Win-Win for Revenue, Sustainability & Customer Experience

By Tom Kaptian

OFFICERS AND DIRECTORS

CPA STAFF

PRESIDENT

TREASURER

DIRECTORS

Ralph Bond BA Consulting Group Ltd. bond@bagroup.com

Frank Cavaliere RJC Engineers fcavaliere@rjc.ca

David Agosti Simon Fraser University daagosti@sfu.ca

Sharon Lewinson ACT Canada info@actcanada.com

VICE PRESIDENT

SECRETARY

Chris Blaschuk The City of Calgary chris.blaschuk@calgary.ca

James Mackay Mackay Meters james.mackay@mackaymeters.com

Sam Cusick AIMS (EDC) Corp. sam@aimsparking.com

Ken Skinner Crombie REIT ken.skinner@crombie.ca

Nicolas Filion Agence de mobilité durable nfilion@agencemobilitedurable.ca

Randy Topolniski Winnipeg Parking Authority randytopolniski@winnipeg.ca

Anna Marie O’Connell patandamo@gmail.com

Adamo Donatucci Precise Parklink adonatucci@precisebi.com PAST PRESIDENT

Alex MacIsaac University of Toronto a.macisaac@utoronto.ca

EXECUTIVE DIRECTOR

Carole Whitehorne 613 727 0700 x 10 carole@canadianparking.ca BRAND & COMMUNICATIONS

Brenda Hanna 613 727 0700 x 15 brenda@canadianparking.ca

Rozanne Haddad Interior Health Authority Rozanne.Haddad@interiorhealth.ca

PARKER 2ND QUARTER 2025

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CPA ASSOCIATE PARTNER

PARKER MAGAZINE EDITOR AND ADVERTISING carole@canadianparking.ca 613-727-0700 x 10 DESIGN AND MARKETING brenda@canadianparking.ca 613-727-0700 x 15

4 PARKER 2ND QUARTER 2025

Distribution: 4,200

RESERVE YOUR ADVERTISING SPACE TODAY! info@canadianparking.ca

STAY CONNECTED WITH THE CPA www.canadianparking.ca/contact

FROM THE EDITOR CAROLE WHITEHORNE, EXECUTIVE DIRECTOR

T

his is the year we are focusing on Canadian content! Not that that has not always been in the forefront of all we do as a Canadian association, and not that our non-Canadian associates are not critical to our success, but it is time to toot our horn for the truly Canadian content that is coming from this country. I’m flying my Canadian flag as high as I can, so we can all be proud of our accomplishments both at home and away.

As we present the second quarter issue of our magazine, I am pleased to reflect on the value of networking happening in Canada! This spring, we hosted six successful chapter events - five in-person and one virtual - with over 30% of attendees participating for the first time. It was inspiring to see so many prospective members and emerging professionals engaging with our community, offering a glimpse into the future of parking and mobility.

With the support of CPA Directors James Mackay, Ken Skinner, Alex MacIsaac, Adamo Donatucci, Frank Cavaliere, Chris Blaschuk, and Rozanne Haddad we delivered content and networking across the country. It really does take a village!

Our sincere gratitude goes to sponsors, PaybyPhone, HONK, RJC Engineers, BA Consulting Group, Park0Lot, SpotHero, Scheidt & Bachmann, SP Plus, Precise Parklink, City of Calgary, ParkMobile, Interior Health (Kelowna), University of Alberta, EasyPark and ZipBy, for their in-kind and financial support, and presenters who generously shared their insights and expertise. Your involvement enhances the quality and relevance of our association’s initiatives. To all attendees who carved out time to attend these events, well, we couldn’t do it without you!

The next and grandest networking event in Canada will be the Annual Conference & Trade Show from Oct 5-8 in beautiful Vancouver. ‘Innovate in Canada’ will highlight home-grown, Canadian companies and innovation that are taking the industry by storm.

Delegate and exhibitor registration is open at canadianparking.ca/vancouver2025 and planning is ongoing. You can review the updated conference program that includes the education lineup and this year’s keynote presentation, Parking Smart at a Smart Campus - How an American University Found its Way Using Canadian Ingenuity, (wait…

WHAT?), reserve your accommodations at the host hotel Hyatt Regency Vancouver for the best rates in Vancouver and support the CPA room block.

Special rates for the CPA group are only available through our website link. Be sure to include both the pre-conference afternoon event on Saturday,

October 4, and the technical tour on Wednesday morning, October 8 in your travel plans.

You asked, and we listened. Round table sessions have been expanded this year! Sunday sessions will open the event for sector members only. A special ‘topic’ based round table session lead by SME’s is scheduled during the program, and to wrap up, another sector-based session which will be open to vendors and consultants will open the opportunity to chat with the experts on your service and equipment needs.

There are new sponsorship opportunities available for the conference, including advertising and brand displays both during the event and in preconference publications. We encourage your organization to take advantage of these options to enhance visibility and assist with putting the final special touches on the overall event. We cannot say enough about the value of sponsorship and the members who show support for the organization in delivering a first-class event.

Looking ahead, the Canadian Parking Association will be embarking on a strategic planning initiative to integrate industry shifts such as Mobility as a Service (MAAS), automation and AI, to position the association and right-size our focus for enhanced parking and mobility service delivery to our members. We encourage your input; please share your ideas and suggestions to help guide our direction. You can reach out to any of the Directors, or me directly to share your thoughts as we embark on this significant transition.

The next and grandest networking event in Canada will be the Annual Conference & Trade Show from Oct 5-8 in beautiful Vancouver.

‘Innovate in Canada’ will highlight home-grown, Canadian companies and innovation that are taking the industry by storm.

This summer, we invite you to log into your company profile and update contact information on record, ensuring accuracy and effective communication between us. We don’t know when your information may change, so you are encouraged to be pro-active and keep your records current. Later this fall when the membership renewals for 2026 are processed, you can take the opportunity at that time to adjust your membership category and update your company members for the new year. If you have issues logging in, or have forgotten your password, reach out to me and we will assist.

Wishing you a safe and enjoyable summer. We look forward to connecting and innovating with you in Vancouver this October. n

Carole Whitehorne, Executive Director

PARKER 2ND QUARTER 2025

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OCTOBER

5TH-8TH

Located in downtown Vancouver, BC, the Hyatt Regency will be the headquarters for this conference and trade show event.

42 ND CPA CONFERENCE & TRADE SHOW Oh, it’s gonna be a time!

Hey folks! We’re stoked to have you join us for ‘Innovate in Canada, eh? Grab your tuque and bring your best “can-do” attitude for a beauty of a time. Whether you’re here for the networking, education, seeing the latest in equipment and innovation, or for the maple syrup, you’re in for a real treat with a lineup that’s as solid as a double-double from Timmies. So don’t be a hoser, get ready to connect, learn, and have a blast with your fellow keeners from coast to coast to coast!

Get off your arse and register today!

canadianparking.ca/vancouver2025

FROM THE PRESIDENT RALPH BOND, PRESIDENT

N

etworking and Learning are the keys to success and the Canadian Parking Association intends to provide these opportunities for our members throughout the year.

We recently held six local Chapter meetings in Vancouver, Kelowna, Edmonton, Calgary, Toronto, and a virtual event in the Maritimes. It was good to provide members and some potential new CPA members with an opportunity to learn more about the industry and network between our annual conferences. Some meetings included a presentation while others provided an opportunity to network informally to discuss local issues. For example, in Vancouver, Pay by Phone provided a review of the pros and cons of mobile parking payment options. Calgary Parking presented their current operations and future planning activities.

In Edmonton, RJC Engineers provided a session on parking garage maintenance and repair. The virtual meeting of the Maritime provinces included several topics including parking equipment options, EV’s and garage maintenance. The meetings in Toronto and Kelowna were informal networking and general round table discussions. Many thanks to all the people who hosted/organized the meetings and provided some informative content. We intend to hold another series of Chapter meetings later this year after the conference or early in the new year. Please send us any comments or suggestions you might have for these important learning and networking events. Perhaps you might have an intriguing idea for hosting or presenting at a future meeting.

You will not want to miss our 2025 Conference and Trade Show that will be in Vancouver this year from October 5 – 8. Everyone loves to visit this amazing City where we always have a fantastic turnout. If you check the Conference Website, you will see an excellent lineup of educational presentations ranging from Garage Occupancy Counting in Victoria to the evolution of Parking Benefit Districts in Calgary to the changing nature of Campus Parking. Thanks to everyone who submitted a presentation abstract for consideration. We also have the extremely popular sector round table discussions to open the event on Sunday afternoon and have added a new round table format based on specific areas of interest on Tuesday morning after the Annual General Meeting. To conclude the educational program a second Sector session of open discussion we call Fireside Chats have been scheduled to allow

vendors and consultants to join in the conversation with delegates. I have often heard from members about the valuable information and contacts they have picked up at the conference and how much time and effort it has saved them. The opportunity for learning and networking is abundant!

It is quite gratifying to see the joy that people feel when they are recognized by their industry and peers at the conference during the Annual Awards Lunch.

We are still open to Awards nominations so please consider putting forward your recommendation for an industry leader or a specific project for one of the 2025 CPA Awards so that our members’ accomplishments can be recognized and publicized.

The CPA considers awards in these categories: Business Excellence, Innovation in Parking and Programs, Supervisor of the Year, Employee of the Year, and Contributing Member of the Year.

The prestigious CPA Founders Awards include the Ted Seeberg and Ed Keate Awards for outstanding service to the association and the parking and mobility industry. Details and application forms can be found through this link: CPA Awards.

Between Chapter meetings and the Annual Conference, you can also stay informed by reading our quarterly Parker magazine. We welcome article submissions on parking and mobility topics and invite you to share your insights and experiences with our members by contributing an article.

Many thanks to all the people who hosted/ organized the meetings and provided some informative content. We intend to hold another series of Chapter meetings later this year after the conference or early in the new year.

As I mentioned in the last issue, we also wish to engage members to participate in Committees that would focus on topics such as Technology, Parking and Mobility, the CPA Awards, the Parker Magazine, and others. Please reach out if you are interested in helping the CPA improve our efforts in these areas.

If you have any suggestions on how to improve your association, please send them along to me or to our Executive Director, Carole Whitehorne, or any of the directors listed on our website. I can be reached at bond@bagroup.com.

I look forward to seeing you all at our Annual Conference and Trade Show in Vancouver. Please register and book your hotel now and have a great summer! n

CPA President

PARKER 2ND QUARTER 2025

7

A New Look for Parkades

By Peter Stattler

When people think of parking structures, they often picture bland, utilitarian buildings— concrete boxes that prioritize function over form. While that perception may have been fair in the 1960s and 70s, advances in design, construction, and materials over the past thirty years has led to an evolution development of beautiful parkades that can stand out on their own as local landmarks.

Now, the parking industry is poised to take the next step in design excellence. The use of architectural channel glass as a facade material allows parking owners and their designers to create parkades that are more visually striking, functional, and sustainable.

Channel Glass in Canadian Parkades: Real-World Applications Channel glass is already enhancing parking structures in Canada. Two notable examples include:

Markham Parking Structure – Markham, Ontario Serving a hotel, apartment complex, and shopping plaza, this parkade features a ventilated channel glass facade that allows natural light to illuminate the interior while providing passive airflow. The overlapping glass panels create a striking modern aesthetic while reducing reliance on mechanical ventilation.

Jubilee Auditorium Parking Facility – Edmonton, Alberta The Jubilee Auditorium Parking Facility provides parking for visitors to the Northern Alberta Jubilee Auditorium. This parkade’s facade features sandblasted, rough-cast channel glass, which softens the structure’s appearance while allowing light diffusion and ventilation.

This enhances safety, security, and visibility, creating a more welcoming environment for visitors.

8 PARKER 2ND QUARTER 2025

MARKHAM PARKING STRUCTURE

in parking design that has seen the

What is Channel Glass?

Channel glass is a translucent, U-shaped cast glass known for its sleek, linear aesthetic. It can stand as tall as 23 feet (7 meters) with a lightweight ¼-inch (7mm) thickness, providing depth and texture unachievable with conventional flat glass. Requiring minimal framing, channel glass creates clean, uninterrupted design lines while maintaining strength, durability, and privacy. Installed in overlapping or interlocking configurations, it forms a seamless, modern facade.

One of the most compelling advantages of channel glass is its ability to span long distances without requiring extensive structural support. Unlike traditional glazing, which often demands heavy framing and multiple mullions (vertical framing supports used in traditional glass facades), channel glass enables architects to create sleek, open facades that enhance both aesthetics and natural light penetration. The result is a modern, high-performance enclosure that is both visually appealing and highly practical for parkades, where unobstructed sightlines and ease of maintenance are critical.

By reducing the number of structural elements required, channel glass also helps streamline construction schedules.

With fewer materials and faster installation times, developers can achieve significant cost savings while delivering a highend look. The ability to incorporate curves and angles further enhances its design flexibility, allowing architects to craft visually dynamic parking structures that stand out in urban landscapes.

Channel glass is an ideal choice for parking structures due to its combination of durability, aesthetic appeal, and functional advantages: •

Weather Protection: The glass shields structures from rain and wind while allowing natural ventilation.

•

Visibility & Security: It enhances natural surveillance and daylighting, improving safety.

•

Structural Stability: The U-shaped profile provides added strength and allows for self-supporting installations.

•

Diffused Natural Light: With channel glass, architects can flood interiors with natural light—without harsh glare that could impact functionality.

•

Thermal & Acoustic Insulation: Insulated versions improve energy efficiency and soundproofing.

•

Variety of Finishes: Channel glass is available in seven textures, colors, and coatings for different translucency and aesthetic effects.

•

•

Aesthetic Appeal: Elevating Parking Design The primary benefit of using channel glass in parking facades is its modern, elegant look. It transforms dull concrete garages into visually appealing structures that integrate beautifully into both contemporary and historic urban settings. The textural quality of the glass and its unique profile allow it to reflect and diffuse light dynamically throughout the day, enhancing the overall aesthetic.

Architects can specify channel glass in an assortment of colors and finishes, enabling parkades to complement surrounding buildings, whether blending with historic brick structures in cities like Montreal and Quebec City or reinforcing the modern skyline of Toronto. Its ability to create expansive glass facades with minimal framing is unmatched, giving parkades a sleek, high-end appearance.

Cost Benefits: A Smart Investment There is a common misconception that glass facades are more expensive than other materials. Architectural glass is costcomparable and in some cases, more affordable than materials like steel.

Channel glass systems do not require vertical metal supports and are fully tested for structural deflection, seismic displacement, and extreme weather conditions. The minimalist design reduces the need for additional materials, further lowering construction and maintenance costs.

Additionally, ventilated channel glass facades can reduce operational expenses. Traditional parking garages rely on large, costly mechanical ventilation systems to maintain airflow. A ventilated glass facade eliminates this need, leading to substantial energy savings over time.

Safety & Security: Enhancing Visibility Safety is a top concern in parking design, and visibility is a key to ensuring a secure environment. A glass facade enhances sightlines inside and outside the structure, improving safety for both pedestrians and drivers.

•

Sustainability: Channel glass is manufactured with the lowest CO2 emissions worldwide for rolled glass, containing up to 60% recycled content (vs. 25%–40% for post-consumer glass).

Accident Prevention: With one in five accidents occurring in parking facilities, improved natural lighting and clear sightlines reduce risk.

•

Green Building Compliance: Using channel glass supports LEED certification and Parksmart/Green Garage certification.

Nighttime Security: Glass facades help project interior lighting onto adjacent sidewalks and streets, eliminating dark zones and improving pedestrian safety.

•

Urban Crime Reduction: Increased visibility acts as a deterrent to criminal activity inside and around parking structures.

PARKER 2ND QUARTER 2025

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JUBILEE AUDITORIUM PARKING FACILITY

Sustainability, Flexibility, and Durability In an era where sustainability is no longer optional, material transparency is paramount. When choosing a channel glass provider, it’s important to be sure that it is backed by comprehensive Health Product Declarations (HPDs) and Environmental Product Declarations (EPDs), ensuring full disclosure of material ingredients and environmental impact. This aligns with LEED and other green building certifications, making it an ideal choice for developers prioritizing sustainability and occupant health.

Additionally, channel glass contributes to energy efficiency by allowing natural light to penetrate deeper into parking structures, reducing the need for artificial lighting. When combined with smart lighting systems and energy-efficient materials, it enhances the overall sustainability of a project while lowering operational costs.

The most important ways channel glass facades promote sustainability include: •

Reduced Energy Use: The textured surface diffuses natural light, minimizing the need for artificial lighting.

•

Thermal Regulation: Insulated versions help maintain indoor temperatures, reducing HVAC reliance.

•

Eco-Friendly Materials: Channel glass is made with significant recycled content, lowering environmental impact.

•

Noise Reduction: The glass’s acoustic properties reduce noise pollution from vehicles inside parkades.

Bird collisions with glass are a major concern in urban environments, and municipalities across Canada are implementing strict birdfriendly regulations. Unlike traditional glass, which often requires etched patterns or external films to meet compliance, channel glass can achieve a 25 Threat Factor bird-friendly rating on any pattern.

This means superior avian protection without compromising the building’s visual appeal or daylighting benefits. Parkade owners and their architects can confidently specify channel glass, knowing it meets environmental standards without adding unnecessary costs or design limitations.

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The ability to balance form and function is particularly valuable in multi-story parkades, where glass enclosures must meet stringent safety and sustainability requirements while maintaining aesthetic integrity. With channel glass, there’s no need for unsightly decals or coatings that can deteriorate over time, ensuring long-term compliance with minimal maintenance.

Channel glass also offers unparalleled design versatility, making it an ideal material for diverse architectural needs: •

Customizable Aesthetics: It’s available in various textures, colors, and finishes to match a project’s vision.

•

Seamless Integration: It works well with concrete, steel, and even precast concrete using modern clip systems.

•

Weather Resistance: It withstands extreme temperatures, heavy snow, and high winds.

•

Low Maintenance: It has smooth, dirt-resistant surfaces, which makes cleaning easy and cost-effective.

The Future of Parkade Design As cities continue to prioritize sustainability, safety, and aesthetics, architectural channel glass is emerging as a leading solution in parking design. Moving beyond the era of uninspiring concrete garages, modern parkades can now be visually appealing, energyefficient, and safer for urban communities.

With its stunning appearance, practical benefits, and long-term cost savings, channel glass is reshaping how parking structures are designed, transforming them from overlooked necessities into architectural landmarks. n

ABOUT THE AUTHOR Peter Stattler is Director of Sales for Bendheim Glass, North America’s leading provider of architectural glass products. He can be reached at pstattler@bendheim.com.

DIRECTORS AWARDS Contributing Member

2025 AWARDS

Innovation in Parking and Programs Marketing and Communications

Parking Industry Business Excellence Parking Supervisor of the Year Parking Staff Member of the Year

FOUNDERS AWARDS NOMINATE SOMEONE TODAY!

Ted Seeberg Memorial Award

For Outstanding Contribution to the Canadian Parking and Mobility Industry

Ed Keate Award

For Outstanding Contribution to Advancement of Knowledge in the Parking and Mobility Industry

D E A D L I N E I S A U G U S T 1 5 TH AWARD ELIGIBILITY

NOMINATIONS PROCESS

Only members of the Canadian Parking Association may submit a nomination, or be eligible to receive an award.

Information can be found on the CPA website at canadianparking.ca/cpa-awards/

PRESENTATION OF THE AWARDS Winners will be announced during the Annual Conference and Trade Show in Vancouver, October 5-8, 2025.

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TRENDS IN MOBILITY R&D:

What’s Next for Smart Parking and Transportation

BY MAHIR CHOPRA

Research and development (R&D) teams in parking and mobility are working to keep pace as cities evolve into smarter, more connected urban spaces. The global push toward sustainable living, autonomous technologies, and seamless urban transport experiences influences how we move and park. From sensorenabled parking systems to AI-driven transit networks, the future of mobility is already taking shape. Here’s a look at some of the most promising trends in mobility R&D shaping what’s next for smart parking and transportation.

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AI and Machine Learning in Predictive Parking One of the most exciting areas of innovative parking R&D is using artificial intelligence (AI) and machine learning to predict parking demand and availability. Predictive analytics can assess data from past patterns and customer behaviours to guide drivers to available spaces in real-time, reducing congestion and emissions. These systems are piloted in densely populated urban centers, where space optimization is crucial.

Curbside Management Solutions Curbside real estate is in high demand, especially with the rise of ridesharing, delivery services, and micromobility options. R&D focuses on dynamic curb management platforms that allocate space based on real-time needs. Through digital permitting and signage, cities can adjust curb use throughout the day to better serve residents, businesses, and transit.

Vehicle-to-Infrastructure Communication Intelligent transportation networks increasingly rely on real-time communication between vehicles and infrastructure. Vehicle-to-Infrastructure technology enables traffic signals, parking meters, and road sensors to interact with cars, offering updates on congestion, road hazards, or available parking spots. Ongoing research in this area focuses on improving latency, security, and standardization to facilitate the widespread adoption of this technology.

Mobility Hubs and Multimodal Integration

Digital Twins for Transportation Networks

Mobility hubs – centralized locations where users can switch between various modes of transport – are becoming a cornerstone of urban planning. R&D in this space aims to develop seamless digital platforms that integrate car-sharing, public transit, e-scooters, bike rentals, and parking payments into a cohesive experience, encouraging fewer personal car trips and more efficient travel.

Digital twin technology (creating real-time, virtual replicas of physical systems) is gaining traction in mobility R&D. In transactions, digital twins can simulate traffic flows, parking utilization, and infrastructure performance. This allows planners and operators to test changes before implementation and make data-driven decisions that enhance efficiency and safety.

Privacy and Cybersecurity Research

Sustainable Parking Infrastructure

As mobility systems become more interconnected and data-reliant, protecting user information and system integrity is critical. R&D is expanding to address the challenges of securing connected infrastructure, enforcing data privacy standards, and preventing cyberattacks in smart transportation ecosystems.

As EV adoption grows, so does the demand for sustainable, energy-efficient parking solutions. R&D is exploring solar-powered lots, smart lighting, and integrating EV charging systems with dynamic load balancing. In parallel, research also focuses on how parking design can support green infrastructure goals, such as rainwater management and reducing heat island effects.

The convergence of mobility innovation and urban planning creates opportunities for more innovative, greener, and responsive transportation systems. For municipalities, commercial developers, and parking operators, staying ahead means investing in scalable, technology-driven solutions and aligning with forwardlooking research and development efforts. n

Autonomous Parking Systems Autonomous vehicles are influencing the future of parking in unexpected ways. R&D is advancing selfparking technologies that allow autonomous vehicles to drop off passengers and park themselves, optimizing space by reducing the need for wide drive aisles or pedestrian access. These systems are already being tested in controlled environments and are expected to be gradually rolled out in private and public settings.

ABOUT THE AUTHOR: Mahir Chopra, Associate Director, Precise ParkLink

REFERENCES Kelkar, A., Möller, T., & Ziegler, F. (2024, February 14). What technology trends are shaping the mobility sector? McKinsey & Company. https://www. mckinsey.com/features/mckinsey-center-for-future-mobility/our-insights/whattechnology-trends-are-shaping-the-mobility-sector Top 10 global mobility trends in 2025. StartUs Insights. (2025, January 30). https://www.startus-insights.com/innovators-guide/global-mobility-trends/ Top 15 mobility industry trends in 2024: Technews180. Tech News 180.

(2025, February 5). https://technews180.com/blog/mobility-industry-trends/

WELCOME TO THE NEWEST CPA MEMBER Celine Beliveau

Interchange

The

Interchange

The

PARKER 2ND QUARTER 2025

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THE CONTACTLESS AIRPORT REVOLUTION

BY THERESA HUGHES

How Digital Parking Solutions are Reshaping the Passenger Experience Over the past few years, airports have faced a paradigm shift—passengers demand seamless, contactless journeys and airports are forced to reimagine operations from curb to gate. While much attention has been given to digital boarding passes, biometric security, and automated check-ins, one critical aspect of the traveler’s experience remains ripe for innovation: parking and ground access.

The transformation of airport parking into a frictionless, fully digital experience isn’t just about convenience - it’s a strategic imperative. Airports that integrate digital parking solutions not only enhance passenger satisfaction but also unlock new revenue streams, improve security, and streamline operations in a post-pandemic world.

Why Contactless Travel is No Longer Optional The push for contactless solutions is now about meeting evolving traveler expectations and increasing efficiency. A recent Forbes survey found that 62% of respondents prefer self-service over face-to-face interactions. Airports that fail to integrate digital-first solutions risk falling behind in passenger experience rankings and operational efficiency.

From pre-booked touchless parking to seamless integration with airport apps, the shift to digital parking is happening now.

Leading airports are leveraging technologies such as: ■

License Plate Recognition (LPR) for automated entry and exit.

■

Mobile-based payments and QR codes, eliminating ticket kiosks and cash transactions.

■

Digital wallet integration, allowing passengers to store parking, lounge access and fast-track credentials in one place.

This isn’t only about removing friction - it’s about creating a smarter, more efficient airport ecosystem where parking is no longer a pain point but an integrated part of the journey.

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Airports that invest in frictionless mobility solutions today will set the standard for passenger experience in the coming decade. Those that don’t risk being left behind in an industry that is rapidly embracing digital-first, customer-centric innovation.

Beyond Parking: The Role of Integration in the Passenger Journey True innovation in airport mobility goes beyond just digitizing parking - it’s about connecting parking to the wider travel experience. Leading airports are now integrating digital parking solutions with: ■

Lounge access – Travelers can book premium lounge services at the same time as their parking reservation.

■

Fast-track security – Parking and security clearance are bundled into a seamless experience.

■

EV charging reservations – Pre-booking electric vehicle charging alongside parking for a more sustainable travel experience.

By taking a holistic approach to digital mobility, airports can not only enhance the passenger journey but increase non-aeronautical revenue through strategic upsells and bundled services. Providers like Parkspace enable airports to connect parking reservations with lounge access, fast-track security and EV charging - creating a seamless, premium passenger experience.

Companies like Parkspace are already pioneering this movement, helping airports turn parking from a hassle into a fully automated, revenue-generating asset.

Airports that invest in frictionless mobility solutions today will set the standard for passenger experience in the coming decade.

Those that don’t risk being left behind in an industry that is rapidly embracing digital-first, customer-centric innovation. n

ABOUT THE AUTHOR Theresa Hughes is the Founder of Chauntry Parkspace SVP at BookFlowGo Innovating Pre-Booked Parking Solutions

®

autoChalk AI LPR Mobile AI LPR

Lessons from Leaders: How Airports Can Take Action

Handheld AI LPR

Parking Analytics

For airport operators looking to implement next-generation parking solutions, here are three key strategies:

Tailored Solutions

Think Beyond Parking - Design for the Entire Journey Digital solutions should integrate with airport apps, loyalty programs and security checkpoints to create a unified experience.

Digital Chalking • Pay-By-Space • Permits

■

Leverage Data for Smarter Operations Advanced analytics and AI-powered insights can optimize parking space utilization, predict demand, and reduce congestion.

■

Monetize Convenience - Offer Value-Added Bundles Airports can maximize revenue by packaging parking with premium services, similar to how airlines offer seat upgrades and priority boarding.

Accurate AI LPR Colour Megapixel Photos Rugged, Reliable, Easy to Use Powerful Back Office & Secure AWS Database Quick Integration & Turn Key Installation Exceptional Customer Support

■

The Future of Contactless Airport Travel As airports navigate an increasingly digital world, contactless parking is not just a trend - it’s the future. The shift from manual, ticket-based systems to automated, integrated mobility solutions will redefine how passengers interact with airport infrastructure.

Parking Studies • Pay-By-Plate

A Proudly Canadian Company

• Scofflaw

Tannery Creek Systems Inc sales@autoChalk.com www.autochalk.com 1.855.738.1406

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VANCOUVER 2025 CONFERENCE AND TRADE SHOW

Welcome to the Annual Conference and Trade Show, where Canadian Parking and Mobility converge!

OCTOBER 5-8, 2025 We will explore the theme 'Innovate in Canada,' focusing on the latest advancements and creative solutions in parking and mobility management.

The event will highlight cutting-edge technologies, sustainable practices, and collaborative strategies that are transforming the industry.

Join us as we delve into the innovations shaping Canada's urban landscapes and enhancing the efficiency of our parking and mobility systems.

Together, we will pave the way for a smarter, more connected future.

JOIN US

HOST HOTEL ACCOMMODATIONS

Hyatt Regency Vancouver 655 Burrard Street, Vancouver, BC, Canada, V6C 2R7

Located in the heart of downtown, Hyatt Regency Vancouver is the perfect location to stay for both business and leisure travelers. Guests will enjoy easy access to exciting attractions, like the unique shops of Robson Street and Stanley Park. From the moment you arrive at our downtown Vancouver hotel near the Vancouver Convention Centre, you will feel right at home.

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Hotel Information RESERVATIONS

Book online: Online Reservations Or call: 1-800-233-1234 Quote group code: CP63 A one-night, non-refundable deposit is required for each room booked

VANCOUVER 2025 CONFERENCE AND TRADE SHOW

CONFERENCE SPONSORS

Conference Planning is Well Underway!

There are many details being fine-tuned to provide attendees the best conference and trade show experience ever. Times listed are approximate. As the program evolves, updates can be tracked at

canadianparking.ca/planner2025/

SCHEDULE AT A GLANCE SATURDAY, OCTOBER 4 12:30 pm – 5:30 pm

Pre-conference Event Come early and join us for the pre-conference networking event. Details to be announced soon.

(Separate registration required)

SUNDAY, OCTOBER 5 9:00 am – 11:30 am

6:00 pm – 8:00 pm

Board of Directors Meeting

WELCOME RECEPTION

Round Table Sector Meetings

Reception, Opening Remarks and Networking! This is a time to socialize with your colleagues and to meet new people.

Start the dialogue and set the pace for the conference events to follow.

• Airports • Hospitals/Private Operators • Municipalities • Universities/College

8:00 pm

1:00 pm – 4:00 pm

Delegates participate in face-to-face discussions with peers from their sector to share information and experiences.

Unscheduled Evening

Open to Sector members only. (Hospital meeting will be open to Private Operators) Coffee Break | 2:30 pm – 3:00 pm

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VANCOUVER 2025 CONFERENCE AND TRADE SHOW

MONDAY, OCTOBER 6 7:45 am – 8:30 am

Networking Breakfast 8:20 am – 8:30 am

Welcome Address 8:30 am – 9:45 am

demanding work that has come with its challenges, the vision has come to fruition, and the deep-seated goal of becoming a premier Parking and Transportation Operation is now a reality.

And now it is time to tell the historic story about how, with the help of three Canadian technology companies, Clemson University Parking and Transportation Services has soared to the outer edges of what is possible… a place where no one in North America has yet to go.

Join Dan and a special panel to learn more about a truly amazing collaboration with the Canadian innovators who came to the table to make this a success story.

KEYNOTE PRESENTATION

Parking Smart at a Smart Campus How an American University Found its Way Using Canadian Ingenuity Dan Hofmann, Director of Parking and Transportation, Clemson University Interest Groups: This session is not limited to Universities All sectors will find take-aways.

Learn how a kid from a small rural town on Long Island in New York was blessed to be in the right place at the right time starting out and all during his professional journey, bobbing and weaving himself through and as part of the evolution and revolution within the parking and transportation industry. Along this journey, the objective all along was to extract important knowledge and experience from municipal government operations, university operations and the private sector, finally arriving at the crown jewel of a fruitful career in the world of academia. With a professional toolbox full of unique credentials, knowledge and experience it has been the privilege of a lifetime to lead Parking and Transportation Services at Clemson University, a Top 25 Public Institution in Clemson, South Carolina, USA. Fourteen years ago, the purpose was to leverage innovative parking and transportation technologies with common sense strategies, customer engagement and a “smarter than me” team who were enthusiastic about what they were doing while continually swimming straight and in the same direction.

The deep-seated goal was to become a premier Parking and Transportation operation that created a mobility experience that led the way for those left behind.

Strong leadership and a vision along with a “None of Us Is Smarter Than All of Us” mantra has propelled Clemson University Parking and Transportation Services to the pinnacle of success in receiving multiple awards for best practices, recently being awarded an Honorable Mention for development of an all-inclusive unified mobility app and receiving the prestigious International Parking and Mobility Institute’s (IPMI) Accredited Parking Organization (APO) designation of which only 25 colleges or universities have ever achieved.

Accomplishing the goal started with having a vision, selling the vision, and seeking collaboration with the best technology companies in the industry to help us drive to the outer edges of what is possible. Clemson University in the USA has now jettisoned past so many who have tried and failed. With

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DAN HOFMANN

Dan Hofmann has served for the past 14 years as an innovative and strategic Director of Parking and Transportation Services at Clemson University in Clemson, SC. He is a native New Yorker who has over 4 decades of Parking and Transportation Services experience. Dan graduated from St. John’s University in New York with a BS degree in Criminal Justice and has his Parking, Transportation and Mobility Professional – PTMP (formerly CAPP) accreditation through the International Parking and Mobility Institute (IPMI) in cooperation with the University of Virginia. Dan has also led his Team to recently receive the prestigious Accredited Parking Organization (APO) designation from IPMI, a feat only 25 colleges/universities have achieved.

During his career Dan has held several high-profile positions in the world of parking and transportation serving as Chief of Parking Control at the New York City DOT, Deputy Commissioner for the City of Boston Transportation Department, Operations Manager for Parking Services at Harvard University and as General Manager for LAZ Parking in Chicago where he managed the largest public/private parking meter concession in the country.

Dan served as Clemson University’s Staff Senate President and he is also a past President of the Carolinas Parking and Mobility Association and a former CPMA Board member and he also served on the New England Parking Council’s Board of Directors.

9:45 am – 10:15 am

Coffee Break

VANCOUVER 2025 CONFERENCE AND TRADE SHOW

10:00 am – 11:00 am

Exhibitor/Vendor Meeting

Brett Dodson, Director – Campus Access and Commute Services, Oregon Health and Sciences University Cameron Neufeld, Director, Office of Parking & Transportation, University of Manitoba

EDUCATIONAL BREAKOUT SESSIONS

Interest Groups: Universities/Colleges

10:15 am – 11:10 am

Universities everywhere are facing the same pressure: fewer parking spaces, rising demand, and growing expectations for a better user experience. This panel brings together campus parking leaders to share how they’re addressing these challenges with creative strategies, flexible permit models, and practical use of technology. Attendees will gain real-world examples, lessons learned, and approaches that balance operational needs with limited resources. The session also includes live audience questions, giving space to surface common issues and explore how others are solving them. If you’re rethinking your campus parking approach, this session offers timely insights you can put into action.

SESSION A

Transforming Toronto’s Parking and EV Charging Experience Forever Faiyaz Patel, Director, Parking Development, Toronto Parking Authority Interest Groups: Airports, Universities/College, Municipalities, Mobility Managers, Transportation Managers

Discover how the Toronto Parking Authority reimagined urban mobility by transforming gated parking and EV charging into a seamless, user-first experience through the Green P App. Learn how QR code access, automated payments, and EV integration eliminated outdated processes, creating a frictionless journey for over 2.5 million users. This session explores the strategy behind unifying fragmented systems, the power of collaborative innovation, and the importance of user-centric design. Attendees will gain insights into overcoming operational challenges, driving adoption, and setting new standards in parking and charging— while previewing what’s next with license plate recognition and the “Park & Charge” rollout.

SESSION B

Why Open-Market Digital Parking Is Gaining Traction Kat Franchuk, Regional Sales Director, ParkMobile Madison Huemmer, Head of Market Transformation, ParkMobile Kacey Siskand, Director, Business Development, HONK Joni Eros, Regional Sales Director, PayByPhone Interest Groups: Airports, Health Care, Universities/College, Municipalities

Discover how an open-market digital parking model empowers cities and universities to offer multiple payment apps, enhancing customer choice without increasing operational burden. This innovative approach—proven successful in Europe—reduces reliance on traditional RFPs, cuts cost, streamlines operations, and encourages innovation through competition. Attendees will learn how to implement a simplified, multi-provider parking ecosystem that supports data-driven policy making and accelerates digital adoption, all while improving the overall parking experience.

SESSION C

Hot Takes or Hard Truths? Rethinking Parking for a Changing Campus Emma Ulmer, Director of Marketing, Offstreet Shannon Talbot, Manager, Campus Parking Services, University of Guelph

11:15 am – 12:10 pm SESSION A

Reimagining Grimsby’s Downtown: Integrating Parking and Placemaking Cindy Chung, Transportation Engineer, R.J. Burnside & Associates Limited Interest Groups: Municipalities, Transportation Managers, Urban Planners

The Town of Grimsby in Niagara Region, Ontario, developed a proactive parking strategy to address their downtown parking challenges while supporting long-term growth. The presentation will include how strategic planning, stakeholder engagement, and design integration with public realm initiatives helped reimagine traditional parking lots as multifunctional community spaces. The session will highlight key lessons from concept development to implementation, offering a model for municipalities aiming to modernize parking while enhancing downtown vibrancy, mobility, and livability.

SESSION B

CPA Parking Facility Planning & Design Guidelines Update Doug Hall, Principal Kristie Ellis, Associate Meredith Wilkinson, Senior Transportation Engineer BA Consulting Group Interest Groups: Airport, Hospital, Municipality, University/ College, Planners

This presentation will provide insight into the recent updates to CPA’s Technical Bulletin #1, Parking Facility Planning and Design Guidelines and will include new strategies such as bicycle parking planning and other recent considerations in planning and design that are impacting on today’s parking facilities.

PARKER 2ND QUARTER 2025

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VANCOUVER 2025 CONFERENCE AND TRADE SHOW

SESSION C

9:30 am – 2:00 pm

Evolving Access: Calgary Stampede’s Transition to Open-Access Parking

TRADE SHOW EXHIBITION

Carla Marcano, Leader, Sales & Technology, City of Calgary Michelle Wyn, Manager, Park Access, Calgary Stampede Thupten Dhondup, Sales & Account Mgmt Associate, Business & Technology Development, Calgary Parking, Mobility, Operational Services Interest Groups: Airport, Hospital, Municipal, University/College, Mobility, Planner

Stampede Park, spanning over 200 acres near downtown Calgary, is home to major venues including the newly expanded BMO Centre—the largest convention facility in Western Canada—and the Scotiabank Saddledome, home of the Calgary Flames. In August 2024, Calgary Stampede, in collaboration with Calgary Parking, introduced an open-access parking model, replacing gated systems with free-flow access. This shift aimed to improve efficiency, cut costs, and enhance user experience during a major redevelopment phase. This panel will explore the transition’s challenges, stakeholder coordination, and technology integration, while sharing insights and data on its impact during large-scale events.

12:15 pm – 1:30 pm

1:30 pm – 5:30 pm

TRADE SHOW EXHIBITION

Coffee Break & Refreshments – 3:00 pm – 5:00 pm 5:30 pm

Unscheduled Evening.

TUESDAY, OCTOBER 6

2:00 pm – 2:55 pm SESSION A

Tech Think Tank: Thinking with A-eye Opening Insights on Parking & Mobility Edwin Tahir, Program Manager, Parking & Animal Services, City of Richmond - Community Bylaws Ben Pisch, VP Clients and Markets, NA, SenSen.ai Mike Bourre, VP Sales and Marketing, gtechna Interest Groups: Airport, Hospital, Municipal, University/College, Planner

This session will showcase the innovative use of AI technology, transforming parking enforcement solutions in Richmond, B.C., setting a new standard for efficiency and effectiveness.

Revitalizing Vancouver’s Chinatown Through Pay Parking Reform Alina Cheng, Associate Director, Parking Management, City of Vancouver

Networking Breakfast

Interest Groups: Municipalities, Mobility Managers, Transportation Managers, Urban Planners

8:00 am – 8:15 am

Annual General Meeting 8:15 am – 9:30 am

NEW

This is an open table discussion session where SME’s will be stationed at tables to facilitate open discussion and Q&A on a variety of topics. Attendees will have 20 minutes per table and then move onto another topic of their choice until time runs out.

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EDUCATIONAL BREAKOUT SESSIONS

SESSION B

7:30 am – 8:30 am

Discussion Topics and Facilitators: TBC

Lunch – 12:00 pm – 1:00 pm

In the City of Richmond, an innovative AI-driven transformation project is demonstrating that parking enforcement can significantly enhance quality of life. A phased approach is already yielding tangible results and lays a robust foundation for future advancements like permit digitization and full License Plate Recognition (LPR) automation. Richmond’s collaborative model— bringing together multiple vendors—proves that breaking down silos, reducing delays, and ensuring seamless system integration through thoughtful teamwork lead to real, impactful change. This transparent modernization effort offers valuable lessons that cities, municipalities, and downtowns can adopt immediately to revolutionize their parking operations. Plus, a deep understanding of system functions enables strategic future planning, ensuring long-term success in parking management.

AWARDS LUNCHEON

ROUNDTABLE SHUFFLE

Coffee Break – 10:00 pm – 10:30 pm

In 2023-2024, the City of Vancouver conducted a pilot of adjusted parking meter fees in the city’s Chinatown as part of revitalization efforts for the neighbourhood. Learn about the city’s data-based approach to parking meter fees, the options that were analyzed, the engagement that was conducted, the results of the pilot and the impact on the city’s pay parking policies.

VANCOUVER 2025 CONFERENCE AND TRADE SHOW

SESSION C

The Evolution of Parking Benefit Districts in Calgary Robert Whyte, Coordinator, Business & Technology Development, City of Calgary/Calgary Parking Reachel Knight, Manager, Facilities, City of Calgary/Calgary Parking Interest Groups: Municipality, Urban Planner, Developer

Calgary’s Parking Revenue Reinvestment Program has invested more than $5 million back into the Calgary community since 2017. It is one of the only examples of a parking benefit district in Canada. This presentation will share the journey from idea to implementation to successful program and most recently, changes to make the program more financially stable.

Join us to learn about how Calgary’s parking benefit district model is investing in neighborhoods and changing the parking conversation with local businesses.

Coffee Break – 2:55 pm – 3:15 pm 3:15 pm – 4:10 pm SESSION A

Smart Sensors, Smarter Streets: Montreal’s Parking Tech Pilot Maxime Rivard, Director, Innovation and IT Architecture Walid Tannouri, Technological Solutions Analyst Agence de mobilité durable de Montréal Interest Groups: Municipalities, Mobility Managers, Transportation Managers, Urban Planners

This presentation will cover the results of Montreal’s completed pilot project for smarter parking management. The project tested data collection technologies to monitor parking occupancy and provided insights into which technologies were most effective in what type of areas. Attendees will be enlightened about lessons learned, best practices for technology selection, data collection, and optimizing project processes for future initiatives.

SESSION B

Victoria Uses AI Cameras to Count Mindbender Garage Ismo Husu, Manager of Parking Services, City of Victoria Jim Watts, Director, FastPark Blake Laufer, Founder, Mistall Insight, Inc. Franklin McPherson, VP Sales & Marketing, Mistall Insight, Inc. Interest Groups: Airport, Hospital, Municipality, Universities/ College, Transportation Managers, Urban Planners

With growing urban populations and vehicle use, managing parking efficiently is crucial. AI-powered cameras provide realtime monitoring, tracking occupancy and space classifications.

The City of Victoria’s Mindbender garage, part of a 2023 vehicle counting project, faced challenges due to its complex layout and multiple stall types. A dual-camera strategy – lane cameras for

overall flow and stall cameras for detailed monitoring – enabled cost-effective, accurate space tracking. The presentation covers unique counting approaches, AI advancements, and comparisons to alternatives like in-ground sensors, offering insights into future parking solutions. Join us to explore Victoria’s smart, budgetconscious approach!

SESSION C

Burnaby Public Electric Vehicle Charging Strategy Kathy Ho, Senior Manager, Transportation Planning, City of Burnaby Interest Groups: Municipalities, Mobility Managers, Transportation Managers, Urban Planners, Developers

The Burnaby Transportation Plan outlines a target to reach zero emissions by 2050. The Plan is guided by the Climate Action Framework, which includes a range of policies and defines actions to support the provision of infrastructures that enable zero-emission vehicles. The 2024 Burnaby Council endorsed Public Electric Vehicle Charging Strategy provides guidance and aims to catalyze the transition to EVs by optimizing City efforts to develop a reliable public charging network to meet Burnaby’s needs. The presentation will outline Burnaby’s background around public EV charging and share the Strategy’s roadmap towards Burnaby’s long-term transportation goals for electrification.

4:15 pm – 5:10 pm

FIRESIDE CHAT

NEW

You asked, and we listened! Take a seat at the table for a second round of general discussions to close out the conference. These sessions are open to all attendees, consultants and vendors.

Session A – Municipalities Session B – University/Colleges Session C – Airports, Hospitals, Private Operators 6:30 – 10:00 pm

CELEBRATING SUCCESS!

Join us for the final opportunity to mix and mingle in celebration of another successful conference. Details will be available soon.

Tickets required for this event

WEDNESDAY, OCTOBER 8 10:00 am – 12:00 pm

TECHNICAL TOUR

Join this walking tour to visit a local installation that has many bells and whistles to show off!

Details to be available soon.

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VANCOUVER 2025 CONFERENCE AND TRADE SHOW

SERVICE & EQUIPMENT SUPPLIERS JOIN US!

Don't miss this unique opportunity to showcase your products and services to the Canadian parking and mobility industry professionals. Secure your spot on the tradeshow floor and prepare to meet decision makers for unparalleled exposure and networking possibilities. Reserve your space now and be part of the leading event of 2025.

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SPONSORSHIP OPPORTUNITIES Promote your business as a leader in the parking and mobility industry in Canada by pledging a sponsorship for the 2025 Conference & Trade Show.

Your support will enable us to raise the bar and will put your company out front leading up to, and during the event.

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10 X 10 BOOTHS

canadianparking.ca/exhibitors2025

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8 X 10 BOOTHS

Partner with the CPA Partner with the CPA to provide opportunities for growth in the coming years, bring more programming and education to CPA members and take your place as a leader in Canadian parking and mobility innovation.

Champion, Principle and Associate levels are available, and each comes with many valuable benefits for a single annual fee.

When we join together, we all win!

SUPPORT CANADA! Promote your business to the parking and mobility industries in Canada by joining the CPA Partnership Program. We are keen to form strong partnerships and work with you to understand how we can create an alliance that is mutually beneficial to both parties, as well as for members of the CPA and those attending our events.

What’s in it for you?

Canadians are established as leaders in North America who embrace the development and use of technology in their daily activities, and the parking industry is at the top of this field.

Partner with the CPA and gain exclusive access to this unique Canadian market and help our members to continue to be leaders of this important trend.

Demonstrate pride in supporting a Canadian association that delivers many opportunities, including the Annual Conference and Trade Show, and connect with the serious buyers you are searching for. Members of the Canadian Parking Association and stakeholders who attend this annual event are the decision makers for their organizations. Time spent networking with these delegates produces significant opportunities for vendors.

Solid relationships are forged with the right people, ensuring a significant ROI to partners and exhibiting companies.

Partnership support establishes your company’s commitment to ensuring growth and profitability of this changing and diverse industry and puts your brand out front beyond the annual event through a targeted marketing program specific to the Canadian parking and mobility industry.

Download the Partnership Prospectus Document

Establish your organization as leaders by supporting business intelligence and knowledge that will shape the future of the industry, while addressing opportunities and disruptors!

Provide mentorship in developing best practices, standards and growth for members who serve their communities through professional development opportunities offered to partners.

Enjoy significant benefits such as reduced exhibit fees, marketing opportunities, local and virtual networking events and other features included in an annual partnership.

EasyPark and Parking Base Partner to Make Parking in Vancouver Easier and More Convenient

BY BILL SMITH

VANCOUVER – Finding a parking space in Vancouver is about to become much easier, thanks to a newly announced partnership between Parking Base and EasyPark. Through this collaboration EasyPark will introduce a new reservations platform powered by Parking Base’s Destination Manager technology at all 130 EasyPark-managed facilities across the city. Drivers will be able to reserve parking spaces via the EasyPark website or directly through Google Maps. This integration eliminates the uncertainty of finding parking, ensuring a stress-free journey for Vancouver residents, visitors to the city, and commuters who work there.

“Our mission has always been to simplify parking for our customers, and with this digital parking platform we are making parking in Vancouver more convenient than ever,” said Ravinder Bains, Director, Client Services at EasyPark. “At the same time, this is a powerful digital tool that will allow us to manage our parking facilities more efficiently. Our partnership with Parking Base represents a win/win for both EasyPark and our customers.”

The impact of the new digital parking platform will be particularly strong when it comes to event parking. EasyPark currently manages parking for approximately 40 events each month, and this new system will make event

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parking a breeze. Attendees can reserve their parking spots well in advance—weeks or even months before the event—guaranteeing a hasslefree arrival. Whether heading to a concert, sports game, or festival, drivers can secure their spaces and avoid last-minute parking stress.

“Vancouver is always a popular tourist destination, but with the FIFA World Cup coming here in 2026, we are expecting a huge influx of visitors-” said Bains.

“With an anticipated 350,000 football fans visiting for the tournament, the city’s parking resources will be tested. This technology will allow us to meet that test by permitting fans to reserve parking in advance, assuring that they won’t miss the action because they are unnecessarily spending time searching for parking.”

Unlike many parking prebooking solutions, the EasyPark’s reservations platform allows users to book their parking spots as far in advance as necessary. This means that for major events,

THE PARTNERSHIP BETWEEN EASYPARK AND PARKING BASE IS A SIGN OF THE TIMES. DIGITAL PARKING MANAGEMENT PLATFORMS ARE BECOMING INCREASINGLY IMPORTANT FOR PARKING OPERATIONS BECAUSE THEY DRAMATICALLY IMPROVE THE PARKING EXPERIENCE WHILE STREAMLINING OWNERS’ AND OPERATORS’ OPERATIONAL AND FINANCIAL MANAGEMENT.

conventions, or planned trips, drivers can lock in their parking months ahead of time. This level of certainty is particularly beneficial for visitors to Vancouver who want to ensure a smooth arrival experience without the added stress of searching for a parking space upon arrival.

A key component of the Destination Manager platform is its seamless integration with Google Maps. Since millions of drivers already rely on Google Maps for navigation, this feature makes it incredibly easy to plan trips and secure parking through a familiar interface.

“The platform’s integration with google is particularly parker-friendly,” said Parking Base Senior Vice President Chris Perry. “When drivers use Google Maps to get directions to their destination in the city, they can use the same app to find the nearest EasyPark parking lot, prebook a space there, and pay for their parking. Now the EasyPark site can meet practically all of any driver’s parking needs.”

One of the standout features of the system is its adaptability to changing plans. If a parker needs more time than initially anticipated, the platform will send a notification when their session is nearing its end. With just a few taps, they can extend their parking stay without having to rush back to their vehicle or risk a fine.

“This system is intended to give drivers piece of mind,” said Perry. “When drivers find themselves delayed due to an extended dinner, an overtime sports game, or an unexpected work meeting, they don’t need to rush back to their cars or risk a fine. They can just use their personal devices to extend their parking session.”

The EasyPark-Parking Base partnership isn’t just about reserving a spot—it’s about enhancing the overall parking experience. Future plans include adding valuable amenities like EV charging stations, premium parking options, and parking validations from local businesses. These enhancements will provide Vancouver drivers even more convenience and sustainability-focused solutions.

Beyond customer convenience, this technology-driven solution also benefits EasyPark’s operations. The platform enables EasyPark to efficiently manage parking rates and inventory, ensuring optimal space utilization across their facilities. Additionally, the ability to create custom reservation workflows allows EasyPark to tailor its parking solutions to meet the unique needs of tenants, clients, landlords, employees, and individual customers.

The partnership between EasyPark and Parking Base is a sign of the times.

Digital parking management platforms are becoming increasingly important for parking operations because they dramatically improve the parking experience while streamlining owners’ and operators’ operational and financial management. By integrating the Destination Manager platform into their operations, EasyPark is not only enhancing the parking experience but also positioning itself as a leader in providing smart, accessible, and efficient transportation solutions for the City of Vancouver. n

ABOUT THE AUTHOR: Bill Smith is a business writer specializing in the parking industry. He can be reached at bsmith@smith-phillips.com.

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Why Parking Lot Providers Should Embrace Solar Carports A Win-Win for Revenue, Sustainability & Customer Experience

BY TOM KAPTIAN

As demand for clean energy and climateresilient infrastructure grows, parking lot providers are uniquely positioned to capitalize on a game-changing opportunity: solar carports. These elevated structures do more than just shade vehicles — they

1. Generate New Revenue Without Adding New Property Instead of building out or up, solar carports unlock a new revenue stream from existing land. Through mechanisms like Power Purchase Agreements (PPAs), direct energy sales, parking lot owners can profit from selling electricity — either to tenants, nearby buildings, EV charging stations, or the grid.

2. Monetize Solar with EV Charging Infrastructure The EV revolution is accelerating, and solar carports are the perfect partner. With integrated EV charging stations, your lot becomes a destination — increasing dwell time, charging a premium for power, and supporting sustainability goals. It's a powerful way to future-proof your space while serving a fast-growing demographic.

transform passive real estate into active, income-generating, future-ready assets.

3. Reduce Operating Costs

Here’s why solar carports deserve a spot

By offsetting utility bills for lighting, payment systems, and security infrastructure, solar can significantly reduce operating expenses. In some cases, the power generated on-site can eliminate the need to draw from the grid entirely during daylight hours. Also, snow removal costs can be expected to decrease dramatically.

at the top of your strategic upgrades list.

4. Protect Vehicles and Add Value to the Customer Experience Shaded parking is more than a luxury — it protects vehicles from hail, UV rays, snow, and extreme heat. This increases user satisfaction, attracts tenants, and commands premium parking rates.

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5. Increase Property Value Solar installations typically increase commercial property values by improving NOI (Net Operating Income) and cap rates. Real estate investors see solar carports as smart infrastructure, boosting valuation while improving ESG (Environmental, Social, Governance) scores.

6. Strengthen ESG Credentials and Brand Image Consumers and corporate tenants increasingly value sustainability.

Solar carports show visible commitment to clean energy, giving your organization a powerful narrative for branding, media, and stakeholder reports.

The Bottom Line For parking lot providers, solar carports aren't just an environmental UPGRADE — THEY’RE A BUSINESS TRANSFORMATION TOOL. WHETHER YOU'RE managing surface lots at retail plazas, airports, auto dealerships, or large campuses, the case for solar is stronger than ever. n

7. Access Rebates, Incentives & Tax Benefits Government programs at municipal, provincial/state, and federal levels often provide rebates, tax credits, and incentives for solar and green infrastructure. In Canada and the U.S., these incentives can reduce capital costs by up to 30–50%, dramatically improving ROI.

8. The Economics of Solar Can’t be Ignored Any Longer With costs decreasing and power efficiency increasing dramatically in recent years, installing solar is now much more economical than you think! By combining revenue generation and cost savings opportunities, existing rebates and incentives, and even Power Purchase Agreements (PPAs), there may be little capital outlay required by the parking lot owner.

ABOUT THE AUTHOR: TOM KAPTIAN, Director of Sales North America, Sunport Structures Ltd. Tom can be reached at 587-331-4580 t.kaptian@sunport.ca Visit: www.sunport.ca

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Canadian Parking Association Founders Award

Tom Arnold Scholarship in Parking Advancement at York University 2025 AWARD RECIPIENT Emma Bresil, B.Eng., Spec. Hons. Civil Engineering, Lassonde School of Engineering

BIOGRAPHY: Emma is currently entering her final year of her undergraduate degree in Civil Engineering where she is pursuing her passion and gaining a deeper understanding in infrastructure and sustainability. She has completed three co-op terms, specifically in the private sector, the public sector, and in research, to gain a variety of experience in the industry.

Outside of academics, she is an executive member of the Civil Engineers of Lassonde CSCE student chapter where she plans and executes events aiming to connect students, faculty and industry partners, with the goal of encouraging students to explore the numerous possibilities available during the completion of their degree and after graduation. She looks forward to making a diBerence in the Civil Engineering community and continuously learning from the industry.

P

arking is an essential part of the Greater Toronto Area, especially when considering the rapid growth in population. As a Civil Engineering student, I have learned a variety of aspects that are reflected in the parking industry, both through my academics and field experience.

This includes areas of surface parking, above ground parking, and underground parking. With surface parking, I have learned about soil compaction and the different types of asphalt commonly used. Theory from structural design courses solidify concepts used in above ground parking garages, specifically in the design of slabs and columns and the use of reinforcing steel. Concepts from geotechnical engineering courses further the understanding of foundation design for supporting the pressures induced by soil and groundwater, along with the performance of saw cuts around columns to prevent cracking during settlement. Building sciences emphasize the need of waterproofing on slabs between levels to protect the structural integrity of the parking area. Not only does the study of Civil Engineering improve the understanding of parking garage design, but it also aids in creating innovative solutions in the presence of cracks, spalling, or leaks.

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My studies also introduce the creative thinking needed for solving challenges that are presented in the parking industry.

These solutions include optimizing the use of space for parking, especially in an area such as Toronto, where available space is limited. As discussed in my transportation courses, the implementation of autonomous vehicles will have a large impact on the parking industry, allowing for efficient layouts to increase usage, and facilitating vehicle to infrastructure communication.

Newly introduced systems such as ride share will also impact the parking industry and change the traditional use of these spaces. Reducing the carbon footprint through the design and implementation of these spaces is an additional consideration within the parking industry. Optimizing design to use only the necessary amount of materials to reduce waste, and the use of materials such as recycled concrete, are a sample of solutions presented upon creating more sustainable infrastructure. The use of parking elevators has also begun to be implemented in areas where ramps are not feasible due to the limited available space. Innovative Civil Engineering solutions ensure that parking areas are safe, efficient, and well maintained, to minimize congestion and improve the stakeholder experience n

The Canadian Parking Association’s Management Training and Certification.

The Parking Management Certification program (PMC) addresses the training needs of management teams and front-line supervisors who oversee parking operations.

This program sets performance and service standards at the point where the parking operation, technology, mobility, and the customer meet. The PMC credential is the standard by which performance can be measured.

Standards

The Examination

Recognized as the benchmark for supervisory and management level employees in the Canadian parking industry, the program offers candidates a comprehensive study program that includes relevant and essential aspects of a standard parking operation.

The computerized PMC examination is composed of 150 four-option multiple-choice questions and is administered during a 3-hour testing session held in close proximity to the candidate’s home or workplace.

The course is designed for quality and fairness in assessing the skill set for the industry and may be used by employers to evaluate candidates during the hiring processes.

Former CCPFM Graduates

Development of The Certification Program The study materials and examination outline contain information fundamental to the defined roles and responsibilities of parking managers. Content has been compiled from a cross-section of parking professionals from Canada and has been updated to include current information relative to today’s parking industry.

Holders of current CCPFM designation will be offered a discounted fee to study the revised materials and retake the examination. If certification has lapsed, full fees will apply.

Parking Industry Credential The Canadian Parking Association, as the national authority for the industry in Canada, has the authority to grant or rescind the use of the professional designation of Parking Management Certification “PMC” to candidates who successfully complete the program.

Course Content OPERATIONS: Types, Design, Regulations, Loss Prevention, Equipment/Systems/Technology, Safety REVENUE CONTROL: Accounting, Auditing MOBILITY MANAGEMENT (TDM) CUSTOMER SERVICE MARKETING/ADMINISTRATION MAINTENANCE HUMAN RESOURCES

Training Course Registration & Information canadianparking.ca/pmc/

Parking Operations Primer TRAINING DESIGNED FOR FRONTLINE EXCELLENCE

The Parking Operations Primer (POP) is a training program developed by the Canadian Parking Association to assist with orienting new frontline staff and supervisors to the fundamentals of a parking operation.

Whether you’re onboarding new hires or refreshing your experienced team, POP is a versatile and essential tool for organizations across the parking industry.

THE PURPOSE OF THE POP PROGRAM: Introduce recent hires to their new job

Re-energize longterm front-line staff

Train supervisory-level employees new to parking

COURSE CONTENT POP introduces the student to parking topics such as: • • • • • •

Customer Service: who’s, what’s, where’s, when’s, and why’s of service delivery Customer Care: how to manage difficult, angry, upset, and happy customers Cash Environment: handling techniques, safety, security, accountability Compliance: do’s and don’ts, ticket basics, appeals procedures Basic Equipment Maintenance: troubleshooting and repairs Vehicle Operations: valet parking, stacking, clearances

TESTING

POP

FEES

PARKING OPERATIONS PRIMER • CPA Members: $350

• 45 multiple-choice questions • 1.5-hour testing session

• Non-Members: $425

• 70% required to pass

• 10% discount for 10+ applicants from the same company

• Online test scheduling within 2 months of receiving study materials

CERTIFICATION Successful candidates receive a framed certificate and will be featured in CPA publications (opt-out available).

Apply today: canadianparking.ca/pop Phone: 613-727-0700 Email: info@canadianparking.ca

canadianparking.ca/pop