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Cambridge City Council’s magazine for residents • •

Ch r i and st m as N bin c ew Year o date llection s ins ide

Tree’s Company Recycle your tree and help charity

Lights, Camera, Action New body worn cameras tackle environmental crime


Will WillYour YourFlat FlatRoof Roof Survive SurviveAnother AnotherWinter? Winter?

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Need to create more space in your home? Let us come and tell you what’s possible! Architectual drawings for residential planning & building control applications

Limited Time Offer ends 28th February 2017 Limited Time Offer Please quote P4RSNOWDROP ends 28th February 2017 Please quote P4RSNOWDROP


• extensions • conservatories • loft/garage conversions • new build projects

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Nutcracker Music: Pyotr Tchaikovsky

“Saint Petersburg Classic Ballet is the real Russian deal. Natalia Romanova is entrancing...her dancing appears effortless and her poise is perfect” Sheffield Star

30 December 2016 & 31 December 2016

Swan Lake

Music: Pyotr Tchaikovsky

“Romanova as prima ballerina and in her dual role, is breathtaking. Her dancing is fluid, mesmerising and technically astounding” The Reviews Hub

1 January 2017

01223 357851


Winter edition

04 05 07 09

Christmas and New Year opening times

11 12 13

New council garage opens in Waterbeach

14 16

Charity collections – what you need to know

17 18 22

What to expect if there’s snow and ice this winter Recycle the Unusual Suspects this Christmas Cut out and keep recycling guide

Save money – get more energy efficient First spade in the ground for City Deal projects

Help us put a stop to fly tipping Enforcement officers go live with body worn cameras Living Wage employer accreditations hit the 50 mark Contact your city councillor

Front cover: Arthur Rank Hospice Charity staff Donna Talbot, Chloe Christine-Wallis and Amy Bidwell (see page 7) Cambridge City Council Website:

Customer Service Centre Mandela House, 4 Regent Street, Cambridge CB2 1BY Email: Useful phone numbers: Benefits 01223 457721 | Corn Exchange box office 01223 357851 Council tax collections 01223 457760 | Council tax registration 01223 457790 | Environmental Services 01223 457900 | Homelink 01223 457917 Housing management (Rents) 01223 457070 | Housing repairs 01233 457060 | Planning 01223 457200 | Taxis 01223 457888 Waste and streets 01223 458282 For all other enquiries please call: 01223 457000 Monday-Friday 9am-5.15pm Calls may be recorded for training purposes Hearing impaired via typetalk Phone: 18001 01233 457000 After hours emergency number: 0300 303 8389 Cambridge Matters editorial Cambridge Matters, Cambridge City Council, PO Box 700, Cambridge CB1 0JH Email: Phone: 01223 457000 If you need any of the information in this magazine in a different format or language, please contact the Customer Service Centre on 01223 457000.

Media & Marketing

Cambridge City Council does not necessarily endorse the products or NEWSPAPERS | MAGAZINES | WEBSITES services featured in advertisements in this magazine. When you have finished with this magazine, please recycle it in your blue bin. Design, production and sales KM Media & Marketing, County House, 9 Checkpoint Court, Sadler Road, Lincoln LN6 3PW Website: Telephone: 01522 513515 Email:



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The Senate House lit up for the 2016 e-Luminate festival

Christmas and New Year events around the city A number of special festive events are taking place in various neighbourhoods this year, so not get into the Christmas spirit with friends, families and neighbours at one of the ones listed here? For details of more activities where you live visit in-your-community or phone 01223 457000. ● Arbury Court Christmas Tree Event – Join in with carol singing, enjoy festive food and drink, and see the switching on of the Christmas lights on the tree. Tuesday 13 December, 4pm. ● Wulfstan Way Christmas event – Join in the fun as the giant Christmas tree beside Wulfstan Way is lit up for Christmas. Saturday 10 December, 2-4pm. ● Accordia Christmas Event – See the tree lit up and join in with the festive fun in the company of Santa himself. Monday 12 December, Aberdeen Square. 6-7.30pm. Over at Parker’s Piece, the North Pole ice rink and fair is now open for the Christmas and New Year period until 4 January. The North

Pole attraction is open seven days a week except Christmas Day, with skating sessions lasting 45 minutes available from 11am-9pm. To book tickets in advance or for more information visit There are also a couple of big seasonal shows to enjoy at the Corn Exchange this Christmas. Sister Act (Mon 12-Sat 17 Dec) is a comedy musical based on the Whoopi Goldberg movie, directed and choreographed by Strictly Come Dancing’s Craig Revel Horwood. For fans of ballet, the St Petersburg Classic Ballet will bring their productions of The Nutcracker (30-31 December) and Swan Lake (1 January) to the Corn Exchange stage to end 2016 and start 2017 in style. Finally, keep an eye out for next year’s e-Luminate festival from mid-February which will again see parts of the historic city centre lit up with spectacular light shows and artistic installations. Events take place from 10-15 February – for more details visit or call 01223 791791. • • 3

Winter edition

What to expect if there’s snow and ice this winter advises doing so early in the day, and When the weather turns cold, icy or even snowy, it can make getting around, using salt, ash or sand, but not water. The council can also help local or even getting out of the house community groups by providing bags of difficult, especially for elderly and grit where requested, subject to disabled people. availability. When snow and ice is looking likely, councils swing into action to try and ation: ensure that the city, and people who • For more inform .go ge rid mb live, work and visit here, can safely keep Website: ca moving. Cambridgeshire County Email: wasteandstreets Council is responsible for gritting major Phone: 01223 458282 roads, cycle paths, pavements and footpaths, but the city council works with the county to help grit pavements in the city centre. To counter the effects of snow and ice, we also grit car parks, open spaces, areas around public toilets, some shopping The Cambridge Community Alarm areas and housing, cemeteries and Service is an invaluable source of crematorium. help for people of any age who may Residents can help if it’s safe to do so by benefit from the service. clearing snow and ice from around their The alarms provide help and home or business. The government reassurance to many different residents, including younger or older people with long term health needs (including allergies and asthma), those with disabilities or restricted mobility, people who live alone, or people who have suffered repeated burglaries. The alarm is connected to your phone line and plug socket - you simply press the button in an emergency and our response centre will know who you are. The alarm is easy to install, doesn’t require much space, and costs as little as £5.58 a week (inc VAT).

Added peace of mind with alarm service

Worried about falls this winter? Winter can be a difficult time for those who are at risk of tripping or falling. If you’re worried, Change Point is a local service supported by the council that aims to help improve anyone’s health and help prevent injury. Their team can visit you and offer advice on what you can do to reduce your risk of falls both inside and outside your home. Some examples include: ● Using non-slip mats in the bathroom; ● Mopping up spills to prevent wet, slippery floors; ● Removing clutter; and ● Ensuring all areas of the home are well lit If you are finding going out difficult, either due to the weather or for any reason, our Independent Living Service for people aged 65+ can help in a number of ways. These include helping you to access emergency alarms (see side panel) and putting you in touch

ation: • For more informe.g

with companies who can provide either frozen meals or cooked meals to make sure you keep eating well over the colder months.

Website: cambridg alarm-service Email: independentliving Phone: 01223 457648

out a relative or

ed ab • If you’re concern uld like to chat with a

neighbour, or wo out your needs or member of our team ab you know, call us the needs of someone g the Early Help on 01223 457199 or rin ire County Council Team at Cambridgesh on 0345 045 5202. • • 5

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Tues Thurs Thurs Thurs Mon Mon Tues Tues Mon Mon Tues Mon Thurs Mon Tues Wed Tues Wed Mon Mon Mon

19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00

Mon Thurs Tues Mon Wed Wed Thurs Mon Mon Mon Wed Mon Thurs Wed Wed Mon Mon Thurs Tues Tues Wed Thurs Mon Mon Thurs Thurs Tues Tues Thurs Thurs Wed Tues Mon Tues Thurs Mon Tues Mon Tues

Start date

10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10

110 120 140 110 120 140 140 140 110 110 110 115 115 115 115 110 110 110 110 115 115

19.00-21.00 16 Jan



19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00

Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan

10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10

140 110 120 140 110 110 110 115 115 115 115 110 120 140 140 140 140 110 120 140 140 140 110 120 130 140 110 120 140 140 110 110 115 115 115 115 140 140

Jan Jan Jan Jan Jan Jan Jan

10 10 10 10 10 10 10

115 110 110 110 110 110 110

Tuition fees for language courses vary at different levels to reflect group sizes

17 19 19 19 16 16 17 17 16 16 17 16 19 16 17 18 17 18 16 16 16

19 17 16 18 18 19 16 16 16 18 16 19 18 18 16 16 19 17 17 18 19 16 16 19 19 17 17 19 19 18 17 16 17 19 16 17 16 17

English as a Foreign Language ESOL with diagnostic test ESOL entry level 1 & 2 conversation (CEFR A1) ESOL pre-intermediates [A2] [KET] ESOL intermediates [B1] [PET] ESOL upper intermediate [B2] [FCE] ESOL advanced [C1 & C2] [CAE] IELTS Preparation course

Tues Tues Tues Tues Tues Tues Thurs

19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00

A1-C2 refers to the Common European Framework of Reference

Professional Counselling Course


Introduction to Counselling Skills Mon AIM Level 2 Counselling Skills (fast-track) Tues Saturday courses Sat Introduction to Counselling Skills

*Includes examination fees


17 17 17 17 17 17 19

Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan

Skills for Employment & Development

No. of Tuition weeks fee (£) Course

Start date

18.30-21.00 23 Jan 18.15-21.00 10 Jan 10.00-12.30 28 Jan

No. of Fee £ Hours

20 75

99 925*



Book-keeping & accounting - level 2 [City & Guilds] Design & build you own website, using Wordpress - beginners Proof reading and copy editing Running your own business Saturday courses Paediatric 12 hour Child First Aid level 3 SAGE Computerised accounts-part 1 SAGE Computerised accounts-part 2


No. of Tuition weeks fee (£)


Start date



17 Jan





17 Jan



Thurs Mon

19.00-21.00 19.00-21.00

19 Jan 16 Jan

8 10

95 125



25 Feb



Sat Sat

09.30-15.30 09.30-15.30

25 Feb 4 Mar

1 1

60 60

*Includes a material fee, please see individual course details on our website for more information

Art and Design

Art History Mon Book illustration Thurs Ceramics Mon Ceramics Tues Ceramics Wed Ceramics Thurs Creative textiles Tues Drawing, the basics Wed Drawing, continued Mon Dressmaking - beginners Wed Dressmaking - beginners Thurs Dressmaking - next step Mon Graphic design - beginners Thurs Interior design - beginners Tues Interior desing - next step Wed Jewellery making techniques - an intro Wed Life drawing Thurs Painting - beginners Wed Painting - oils & acrylics Tues Painting - oils Fri Painting without boundaries Fri Painting with watercolours Mon Photography digital - beginners Mon Photography digital - beginners Tues Photography digital - next step Tues Photography advanced Tues Photoshop - beginners Wed Photoshop - the next step Thurs Portraiture Tues Understanding colour Thurs Saturday courses Ceramics (AM)†† Sat Ceramics (PM)†† Sat Ceramics (AM)†† Sat Ceramics (PM)†† Sat Illustrated Saturdays Sat Painting with oils Sat Painting with oils Sat

19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 18.30-21.00 19.00-21.00 19.00-21.00 18.30-21.00 18.30-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 18.30-21.00 18.30-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-21.00

16 19 16 17 18 19 17 18 16 18 19 16 19 17 18 18 19 18 17 20 20 16 16 17 17 17 18 19 17 19

Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan Jan

09.00-12.00 13.00-16.00 09.00-12.00 13.00-16.00 09.30-12.30 09.30-13.30 13.00-15.00

14 Jan 14 Jan 11 Mar 11 Mar 11 Mar 21 Jan 21 Jan

10 10 10 10 10 10 8 10 10 8 8 10 10 10 10 8 10 10 10 8 8 10 10 10 10 10 10 10 10 10

110 110 126* 126* 126* 126* 131* 110 110 110 110 110 110 125* 125* 130* 129* 115* 110 110 110 110 110 110 110 125* 110 110 125* 110

4 4 4 4 4 3 3

82* 82* 82* 82* 72 72 72

* Includes a material fee, please see individual course details on our websiste for more information †† Enrol for one AM and one PM Ceramics course together for £140 (incl. material fee) saving £24


Ballroom & Latin dancing Ballroom & Latin dancing-the next step Creative writing - introduction Creative writing - continuation Critical Thinking - the next step Indian dancing Indian head, neck & shoulder massage Singing for fun Wine appreciation Yoga Holistic - mixed ability Saturday courses Bicycle maintenance - beginners Creative writing-kick start your creativity Selling on e-bay Tracing your family roots Tracing your family roots - next step Writing Childrens’ Books Writing Childrens’ Books - the next step

Mon Mon Wed Wed Tues Wed Thurs Wed Thurs Tues

18.30-19.30 19.30-21.00 19.00-21.00 19.00-21.00 19.00-21.00 19.00-20.30 19.00-21.00 19.00-21.00 19.00-21.00 19.00-20.30

16 Jan 16 Jan 18 Jan 18 Jan 17 Jan 1 Feb 2 Feb 18 Jan 19 Jan 17 Jan

10 10 10 10 10 8 5 10 10 10

63 95 120 120 120 80 60 25* 1 120† 90



4 Feb





28 Jan



Sat Sat Sat Sat

09.30-12.30 09.30-13.30 09.30-16.00 09.30-16.00

4 Feb 28 Jan 4 Feb 14 Jan

1 1 1 1

25 30 42 50



4 Feb



* Includes a material fee, please see individual course details on our website † An additional fee applies to this course for the purchase of sheet music (no more than £15) †† Additional costs apply to this course according to the wines tasted

Winter edition

Changes to bin days from 27 February Cambridge City Council joined forces with South Cambridgeshire District Council last year to create a shared waste collection service, with the aim of saving £700,000 over the next three years. New bin collection rounds have now been drawn up which will work across the city and South Cambs boundary. This

means that bins can be collected more efficiently, with bin lorries travelling 20,000 fewer miles per year – not only saving money on fuel but also reducing traffic and emissions. As a result of the round changes, from 27 February most households will see a change to either the day that their bins are emptied, or the sequence (black bin/

blue and green bin) that they put them out. Even if your bin day or sequence does not change, your bins may be collected at a different time on the new rounds, so please ensure you put your bins out by 7am to avoid missing your collection. Please look out for an important letter through your door in February informing you of the new arrangements.

Recycle the unusual suspects this Christmas Most Cambridge recyclers will be familiar with the usual suspects we ask for, including bottles, cans, jars, cardboard and newspaper. With festivities at this time of year, overfilled fridges, freezers, cupboards and wine racks, we’re urging you to become true recycling masterminds in pursuit of the ‘unusual suspects’ that can be found lurking in the more unlikely places. There are plenty of less obvious things to recycle around the home, such as moulded plastic and foil trays from mince pies, and we want to help you spot and seize these before they find their way to the black bin. Other items include empty chocolate advent calendars, chocolate boxes and biscuit tins. Open them up, separate the inners and place them all in the blue bin. Plastic and glass bottles, pots, tubs and trays can also all go in your blue bin – just give them a quick rinse first.

Christmas and New Year bin collections The table below and the calendar you received with the last issue of Cambridge Matters tell you about the bin collection schedule for the Christmas and New Year period. Collections return to normal from Monday 16 January. Usual collection day Monday 26 Dec Tuesday 27 Dec Wednesday 28 Dec Thursday 29 Dec Friday 30 Dec Monday 2 Jan Tuesday 3 Jan Wednesday 4 Jan Thursday 5 Jan Friday 6 Jan Monday 9 Jan Tuesday 10 Jan Wednesday 11 Jan Thursday 12 Jan Friday 13 Jan

Revised collection day Wednesday 28 Dec Thursday 29 Dec Friday 30 Dec Saturday 31 Dec Tuesday 3 Jan Wednesday 4 Jan Thursday 5 Jan Friday 6 Jan Saturday 7 Jan Monday 9 Jan Tuesday 10 Jan Wednesday 11 Jan Thursday 12 Jan Friday 13 Jan Saturday 14 Jan

2 days later 2 days later 2 days later 2 days later 4 days later 2 days later 2 days later 2 days later 2 days later 3 days later 1 day later 1 day later 1 day later 1 day later 1 day later

The scrunch test will help you to identify which gift wrap can be recycled. If it stays scrunched it is okay for the blue bin, if it springs back open, it is likely to be made of metalised plastic so will need to go in the black bin. Crackers can be separated out with the cardboard parts placed in the blue bin. You may sniff out unusual suspects in the bathroom too, such as glass toiletry bottles, aerosol cans and plastic pots, all of which can be taken to the blue bin. A final sweep of the home once the festivities are over may help you to find some more. Greeting cards can be recycled in your blue bin and real Christmas trees can be cut up and put in your green bin. You can also arrange for the Arthur Rank Hospice Charity to collect your tree (see below) while trees can also be dropped off at Cherry Hinton Hall car park after Christmas until 20 January, or at the Recycling Centres near Milton and Thriplow.

Can you help with Christmas tree recycling scheme? Arthur Rank Hospice Charity is searching for individuals and businesses to help with their Christmas tree recycling scheme as it approaches its second year. The project will involve everything from promoting the collection by leafleting between 27 December and 5 January, to driving across Cambridgeshire collecting old Christmas trees in a ‘treasure hunt for trees’ on 6 and 7 January. The charity also hopes to find generous supporters who will donate their vehicles (preferably with drivers!) for the collection. The Christmas tree recycling scheme is a fantastically simple idea. Anyone who lives in postcode areas CB1, CB2, CB22, CB3, CB4 and CB5 and doesn’t want the hassle of getting rid of their tree, can register online at to have it collected by one of the charity’s little helpers. For a small donation, the charity’s voluntary tree collection team will collect the trees and the council will arrange for them to be composted along with green bin waste. If you would like to volunteer or would be interested in offering sponsorship in some way please email chloe.christine-wallis@arhc. or call 01223 675888. Funds raised will go towards the charity’s £10.5m new hospice appeal. • • 7



Cut out and keep

Winter edition

Cut out and keep recycling guide What goes in your bins? YES RECYCLE

  NO

 Envelopes containing

Clean items for recycling – not in bags Paper, magazines and envelopes

Empty aerosols

Glass bottles and jars

Greetings Cards



Plastic bottles, tubs, pots and trays

Large tins

Cans, tins and metal jar lids

Wrapping Paper except metalised plastic - See P7

Plastic bags, film and wrapping


Food waste

Garden waste

Cut out and keep

 Non-compostable items

 Plastic & plastic bags

RECYCLE BATTERIES: Pop them in a plastic bag and attach to the handle of the green bin

Cut-up real Christmas trees

bubble-wrap (for example, Jiffy Bags)  Wood, plasterboard  Food or garden waste  Pyrex, plate glass, glass dishes or light bulbs  Saucepans/other metal items not listed on the left  Foil-lined plastic pouches (for example from pet food)  Crisp packets  Shredded paper  Expanded polystyrene or Styrofoam  Plates/crockery  Clothing and textiles

Untreated wood and sawdust

REDUCE Please try to reduce other rubbish that can not be recycled or composted

Shredded paper

General rubbish

(including biodegradable/corn starch)  Nappies  Soil or stones  Painted or treated wood  Cat or dog waste  Drink/soup cartons (for example, Tetra Pak)  Clothing and textiles

 Rubble  Bricks  Soil  Very heavy items  Electrical items (take to tips near Thriplow or Milton) • • 9



01223 398800

Winter edition

New council garage offers servicing, repairs and MOTs for all We’ve recently opened a brand new garage, in an easy-to-reach location in Waterbeach, just up the A10 from Cambridge. The new garage provides MOTs, services (including servicing air conditioning systems) and repairs for all makes of car. MOTs cost £45, or £25 if carried out at the same time as a vehicle service. A range of different servicing options are available for vehicle owners, with costs varying depending on the make of your car and some of the most competitive labour rates you’ll find in the area. The garage is also open at times to make it easy for you to drop off and pick up your car. It’s open from 6.30 in the morning until 4pm every weekday and from 8am-4pm on Saturdays. The garage is a member of the nationwide Good Garage Scheme, which ensures we comply with a strict code of conduct. This means the team will always talk you through any issues we find with your car, and make sure you give the go-ahead before any repair work is carried out. There’s a team of engineers working at

the new garage at Waterbeach, who, as well as providing the various repairs, MOTs and services, also maintain the council’s own fleet of vehicles, including bin lorries. The council’s garage was previously located at the Mill Road Depot, but this site is gradually being cleared in readiness for its proposed redevelopment (due to start in 2017) with the aim of providing muchneeded new housing in the city.

T or repair for

• To book a service, MO

your vehicle: Email: garageservices@c Phone: 01223 458266

Visitor Information Centre – not just for tourists If you’re expecting visitors to Cambridge advice on rail, coach or bus travel and over the Christmas period, or at any time information about places to stay in other soon, the Visitor Information Centre at the cities and parts of the UK. They also now sell Guildhall is a great source of useful daily, weekly and monthly tickets for all local information and advice. Stagecoach bus services. The team there can provide help with finding places to stay, venues for meetings or conferences, tours, events and things to do to help visitors make the most of their time here. The Visitor Information Centre can also be a useful place to visit if you’re planning a trip during the coming months yourself. The bureau de change inside the Tourist Information Centre at the Guildhall (Peas Hill entrance) sells and buys foreign currencies, and is open Monday-Saturday from 10am-5pm during the winter months. The staff at the Tourist Information • website: visitcam am itc Centre can also help you plan visits to Email: info@vis 00 15 other destinations in this country, with Phone: 01223 79

Consultation on river moorings

A consultation is being held on changes to our approach to moorings along the River Cam. Among the suggestions being considered are basing mooring licence fees on boat length and ending moorings at the Riverside wall area. Councillors will not make any decisions on the options until they have listened to feedback from the consultation. The consultation is due to end on 20 January 2017. For details visit cambridge. Desperately seeking S106 funding? Is there an open space or play area near you that needs improving? Is your local group seeking funding for a small public art project? The council is inviting proposals for such projects from those parts of Cambridge where S106 (developer contributions) funding is still available. We would particularly welcome open space ideas from Trumpington, Castle, Coleridge and East and West Chesterton, and play area suggestions from Trumpington, Queen Edith’s and Coleridge. Please send us your proposals by 19 December. Funding availability variations reflect different house-building levels across Cambridge and the spread of S106 projects already funded. Even so, there are opportunities for new projects to come forward from at least one of these categories from every ward. For more details visit uk/s106-priority-setting New approach to abandoned trolleys The council is to consult the public in 2017 on increasing charges to retailers for collecting and storing abandoned shopping trolleys that have been removed from shops. The current charges have been in place since 2007, and proposed new charges reflect the rising costs involved in dealing with abandoned trolleys. • • 11

Cambridge Matters

Save money – get more energy efficient As colder weather starts to bite during the winter months, most people notice their energy bills getting more expensive. But there are a number of steps you can take to reduce the amount of energy you use at home, which can save you money and also reduce harmful carbon dioxide emissions which contribute to global warming. Many of these steps are outlined in a booklet available from the council, called ‘Greening Your Home’ which also looks at ways you can reduce water use, and create less waste. Some of the things you can do to save energy are quick, cheap and simple, others require some investment but will prove cost-effective in the long term. Here are a few ideas to investigate. Is your home now ready for the winter chill? Have you had your boiler serviced? Do you have enough loft insulation? Do you keep furniture away from radiators? Have you switched energy supplier to get the best deal? If you have any questions about home energy, the council’s Home Energy Officers can offer advice and guidance over the phone about how you may be able to reduce your bills – through simple energy saving measures and ensuring you are not paying too much for your energy. We also offer a home visit for some residents who are on low income. At these visits we will look at your home heating, hot water and insulation and recommend improvements. Some of these improvements will cost nothing, others are simple measures that we can install for free either at the time or on a subsequent visit. If any more substantial improvements are necessary we can advise if grants are available and help with applications. The officers will

also check that you are on a good energy tariff and getting all the payments and discounts you are eligible for. For more information on how we help make your home more comfortable and your bills more manageable, to request a home visit or for advice over the phone contact Philippa Hughes at or 01223 457676; or Elizabeth Bruce at elizabeth.bruce@ or 01223 457735 Home improvements Without effective loft insulation, you could be losing as much as 15% of your heating costs through your roof. Insulating the loft areas of your house is simple, and can be done yourself. Wall insulation is effective in many older, pre-1920s homes which were often built with solid walls, so need to be insulated on the inside or outside of the house to reduce heat loss. Many homes built after the 1920s have external walls with a small gap or ‘cavity’ between them. If this cavity is filled in with insulation you will pay less to heat the inside of your home. Gaps and draughts in your floor can be easily fixed with sealant from DIY stores or even simple draught excluders, to make for a warmer house and warmer feet. Windows are also a big cause of heat loss but can be easily draught proofed or can be replaced with double glazing. Using renewable energy Instead of using unsustainable fossil fuels, other energy from sources such as wind power, solar power or biofuels are becoming increasingly available and affordable. Heat pumps transfer heat from the ground, air or water into a building to provide heating and hot water. A ground source heat pump can save you £300-£1000 on your heating bills, while an air source can save you £200-£750 per year. For more information on energy saving and reducing bills, visit

Council’s electricity goes 100% green We’ve recently switched our electricity supplier, so that 100% of it now comes from renewable sources. The new supply, Pure Green Energy from Total Gas and Supply, provides electricity from 100% renewable sources, including solar, wind and hydro/wave energy. We currently spend around £1million a year on electricity across the council’s sites. The extra cost of moving to 100% renewable energy will be approximately £1,400 per year. The switch has taken place to fit in with the aims of our Climate Change Strategy and Carbon Management Plan, which aspire to making Cambridge carbon-neutral by 2050. For more information visit sustainability or call 01223 457000.

Reduce energy bills through the power of bulk buying Collective switching schemes are a great way of reducing householders’ energy bills. In these schemes individual households join forces, and use the power of bulk buying to negotiate better deals with energy suppliers. The local scheme is called the Cambridgeshire Collective Switching Scheme. Residents can register for free from 6 December and join over 400 residents who have previously switched energy supplier in this way, and saved on average over £200 per year. The more people that join; the more you might save! For more information and to register visit uk/cambsenergyswitch

.uk/sustainability • Website: cambricitdgy@ Email: sustainable Phone: 01223 457000

12 • •

Winter edition

Next steps for City Deal’s city centre travel plans

Work is now well under way to collate and carefully assess more than 10,000 formal responses, on the City Deal’s plans to tackle peak-time congestion in Cambridge. The package of measures, including improvements to public transport, cycling and walking journeys, a Workplace Parking Levy and traffic management measures in the form of six road control points, was tested with the public over a three-month period ending on October 10. It led to the biggest response so far for a City Deal transport scheme consultation. The City Deal Board have already indicated that one proposal, for six control points around the city, has been shown to have serious issues, so needs a full review. A report detailing the outcome of consultation and recommendations for next steps is expected to be put before the City Deal’s Joint Assembly and Executive Board in January. Tap and go with the Cambridge travel app Work towards making Cambridge a ‘smart city’ is moving apace with the development of a new mobile travel app planned for release early next year. The free mobile app will use real time local information to suggest optimum travel itineraries for travellers – combining walking, cycling, bus, train and car travel.

It will also have the capacity to provide additional information such as how full the buses are, car-parking availability and weather conditions, together with a carbon counter to show the environmental impact of their journey. Cambridge-based technology company Building Intellect beat stiff competition to be awarded the contract. The Greater Cambridge City Deal has invested £300,000 in developing the Smart Cambridge programme, which is working with academic and business partners on a range of cutting edge projects to address challenges such as mobility and air quality in and around Cambridge. Working together for a shared vision Community representatives, officers and contractors have been working together to generate a shared vison for transport interventions along Milton and Histon Roads.

As part of a wider strategy to reduce the impact of congestion, the City Deal wants to invest in bus priority measures, improved cycling and walking facilities along Milton Road and Histon Road, key routes into the city for commuters travelling from towns and villages to north and north west. Local residents, councillors and community representatives have taken part in a series of workshops to explore potential designs aimed at improving travel times while keeping a pleasant local environment. The designs will form part of final recommendations subject to further public consultation next year. First ‘spade in the ground’ for City Deal Cyclists and walkers will be the first to benefit from City Deal transport improvements with the opening of a new A10 cycleway early next year. An opening ceremony marked the start of works on the £550k Melbourn to Shepreth scheme, bridging a vital gap in a dedicated cycleway linking Cambridge and Royston. The cycleway is due to open in February. k • Website: Email: Phone: 01223 699906 Facebook: gccitydeal Twitter: @gccitydeal • • 13

Cambridge Matters

New online system makes claiming your benefits easier

Street charity collections – what you need to know If you ever visit the city centre, you’ve probably been approached by people collecting or campaigning on behalf of national and local charities. If you’re ever in any doubt about whether someone is from a genuine charity, you can ask them to show you a permit, which we issue to charities, allowing them to operate in the city on particular days. Charity representatives asking for money rather than those only asking people to sign up for direct debits, are also required to: ● Carry a collecting box ● Immediately put money received in a collecting box ● Display the name of their charity prominently on their collecting box Charities can only collect money in the city centre on Wednesdays, Fridays and Saturdays. Charities can sign people up for direct debits on Tuesdays and Thursdays.

Do you need to make a claim for housing benefit or Council Tax reduction that you’re entitled to? Do you already claim benefits and need to let us know about a change in your situation? We’ve recently made it even easier to do both of these things online at a time that suits you, via our new-look secure online benefits system. The new online system is clear, easy to follow, and can be accessed on your computer, tablet or mobile. To make a claim you’ll need to provide information such as your National Insurance number, details of income and proof of rent and tenancy. Once we’ve received your completed information we’ll contact you within three working days to let you know which benefits you are entitled to, or ask you for any additional information if needed.

Different rules apply to charities who may knock at doors, as some larger charities have a national exemption allowing them to call at households or put material through letterboxes. Again, anyone working for these charities must show you their identification, including a contact number. If you suspect a charity is collecting without a licence or feel unduly pressured by charity collectors, you can call the police on 101. If you would like to check with us which charities have permits to operate on particular days, contact our Business Processing Team using the details below.

• Website: Email: businessprocessing@cambridge. Phone: 01223 457417

• Website:

about-changes-in-your-circumstances Phone: 01223 457762

Council meetings – how to get involved The council holds regular committee meetings and full council meetings which members of the public are welcome to attend. Executive councillors are responsible for making decisions about council services that affect the city, and do so with input from other councillors at scrutiny committee meetings. There are also four area committees consisting of councillors representing wards in different parts of the city, who make decisions affecting these neighbourhoods. If you’d like to have a say or raise a question at a particular meeting, please get in touch beforehand. You can also film, photograph or blog about proceedings at meetings – for more information see speaking-at-committee-meetings or call the

number below. Here are details of some meetings coming up in the next few months, which take place at The Guildhall unless stated. ● West Central Area Committee: Wednesday 7 December. 7pm, Wesley Methodist Church, Christ’s Pieces ● North Area Committee: Thursday 15 December, 6.30pm, Chesterton Community College ● Planning Committee: Wednesday 4 January, 10am ● East Area Committee: Thursday 12 January, 7pm, Cherry Trees Day Centre, St Matthew’s Street ● South Area Committee: Monday 16 January, 7pm, Cherry Hinton Village Leisure Centre

Environment Scrutiny Committee: Tuesday 17 January, 5.30pm Housing Scrutiny Committee: Wednesday 18 January, 5.30pm Community Services Scrutiny Committee: Thursday 19 January, 5pm Strategy and Resources Scrutiny Committee: Monday 23 January, 5pm Planning Committee: Wednesday 1 February, 10am Strategy and Resources Scrutiny Committee: Monday 13 February, 5pm Council: Thursday 23 February, 6pm

.uk • Website: Email: Phone: 01223 457013

14 • •


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Cambridge Matters

Help us put a stop to fly tipping

Local Plan latest

● Make sure you are safe, and do not One of the issues that our environmental As you may know the Local Plans for enforcement officers frequently have to confront fly-tippers– we have officers Cambridge and South Cambridgeshire deal with is cases of trained to do this; are the documents which set out the ● Do not sift through waste illegal fly tipping. Fly planning framework for the growth and FLY-TIPPING RUBBISH tipping is a criminal for evidence yourself; development of Cambridge and IS A CRIME ● Help a potential case by offence, and since surrounding areas until 2031. REPORT IT, STOP IT! earlier this year officers keeping any notes, or The councils initially submitted the Local have been able to photos you may have taken Plans to the government in 2014. They issue fixed penalty if it was safe to do so. need to be approved by a government notices of up to £400 For information on what inspector before they can be finalised, and for smaller scale to do with any excess a number of hearing sessions relating to offences. waste you might have different planning issues have taken place. ‘Put A Stop To It’ is a generated, including how Sessions have included green belt, new campaign launched we can help you get rid of housing needs, retail provision and by the council this winter bulky items like old protection of open spaces. to highlight what people household appliances or The most recent hearings for can do if they see Cambridge with government furniture, you can visit instances of fly tipping. inspectors took place from June to put-a-stop-to-it or call September. More hearings focused on Eye-catching posters are 01223 458282. South Cambridgeshire took place in being put up around the city, especially in places regarded as fly ■ Find out about our officers’ new body November, with more in December. worn cameras on page 17. Hearing sessions for Cambridge are tipping ‘hotspots’ and an advice leaflet has also been created. likely to resume in spring 2017. You can help us keep the • Report fly tipping by contacting us in the following ways: • Website: -to-it city clean by reporting fly Website: Email: tipping. If you do: Twitter: @cambstreetscene Phone: 01223 457200 Phone: 01223 458282 al offence Fly-tipping is a crimin r imprisonment punishable by a fine and/o

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This award winning youth performing arts group in Sawston are rehearsing their play “Shakespeare’s Shrew” for the Sawston and Cambridge Drama Festivals and to take to the Edinburgh Festival Fringe in 2017. All students from 4yrs to 16yrs will be presenting a Showcase at the Junction Theatre in June 2017. Our students take LAMDA exams receiving incredible results (our grades 5 and 6 receiving Distinction level, two of them with 94 marks). Our 14yrs and over students have the opportunity to have a week at the Edinburgh Festival Fringe. We believe that hard work with FUN gets these high results.

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16 • •

Winter edition

Council goes live with body worn cameras 1

Our enforcement officers recently started using a brand new tool to help them tackle environmental crimes in the city like fly-tipping, abandoned vehicles and dog fouling.



The six-strong team has been issued with body worn cameras, which they wear on a lanyard around their necks, and can record an evidence, to help prosecute people who flout the law.


The camera isn’t on all the time – officers can press the record button if they see someone they suspect is committing an environmental crime, or if they feel threatened.

As well as evidence, the cameras provide additional safety for officers. Officers are on the end of verbal abuse in around 75% of cases when they issue someone with a fixed penalty notice.



The cameras are clearly marked ‘CCTV’, a light goes on when they are in use, and where possible officers give a clear verbal warning when they are to be used. A member of the public can also ask for them to be switched on.

There are strict guidelines about how officers can use the cameras, in line with data protection rules and police best practice.


In total eight cameras have been bought, using money from fixed penalty notices issued for environmental offences like littering and fly tipping in Cambridge.

Any footage recorded by officers is stored securely, reviewed at the end of each working day, and erased unless needed for future evidence.



k/street-and • Website:

Email: streetenforcement@ 80 388388) Phone: 01223 458282 (Out of hours: 014 • • 17

Cambridge Matters

Council wins Living Wage Champion Award The council recently won a ‘Living Wage Champion Award’ for the Eastern region. The awards celebrate Living Wage employers who have made a significant contribution to implementing and recognising the importance of the Living Wage in their community. Since 2014 we have supported the Living Wage Foundation’s national Living Wage campaign, and have been a Living Wage employer ourselves since then. The campaign encourages employers to pay more than the national minimum wage, to reflect the real cost of living, which is particularly challenging for many people in Cambridge. During this year’s Living Wage Week in November the figure for 2017-18 was set at £8.45 an hour, compared to the national minimum wage of £6.70. During Living Wage Week, Cambridge Live Trust and

Anglia Ruskin were officially announced as accredited Living Wage employers, joining other recently accredited employers Westminster College and Radmore Farm Shop. In total, 51 companies and organisations in Cambridge have been officially accredited as Living Wage employers, ranging from large employers like technology giant ARM Ltd, to smaller companies including cafés, local charities and cleaning companies. By becoming accredited, local employers make a commitment to pay the Living Wage to all employees and also to regular subcontracted staff. This gives employees additonal earnings that are so important in a city like Cambridge, but has also proved beneficial to the companies themselves, by encouraging staff to remain loyal to their employers.

• Website: Email: Phone: 01223 457000

So which companies and organisations in Cambridge are Living Wage-accredited employers? Council

Cambridge City Council

Care Home

Abbeyfield Care Homes

Aviva, Barclays, Cooperative Bank, insurance, Bank, HSBC, Lloyds, building society Nationwide, RBS, Santander, TSB Accountancy, consultancy

Deloitte, Ernst and Young, KPMG, PwC

Café, restaurant

Caffe Sicilia, Rainbow Café


Cambridge Live

Technology and Design

ARM Ltd, Elica Ltd, Endis, Featurespace


BB+C Architects, Coulson Building Group

Clothes, gifts

Cambridge Baby, Oliver Bonas, Oxfam


Argyle Street Housing Cooperative, Cambridge Cyrenians, Emmaus Cambridge, Cambridge Re-use, Jimmy’s, Wintercomfort


KH Cleaning, Trojan Commercial Cleaning


Outspoken Delivery

Food and drink

School, college or university

Radmore Farm Shop

Radmore Farm Shop, Majestic Wine, Cambridge Organic Food Company, Daily Bread Wholefood Cooperative Anglia Ruskin University, Open University, Queens’ College, Jubilee Centre, St Laurence Catholic Primary School, Westminster College


Clamp Optometrists


Regent Hotel

Music and media

Richer Sounds

Advice and guidance

Cambridge and District CAB

City centre information

Cambridge BID

Fund your community project Are you involved with planning a neighbourhood activity taking place between April 2017 to March 2018 which could benefit people in need? If so, your activity may be eligible for one of our Area Committee Grants, covering North, South, East or West Central areas of the city. Grants are available for activities aimed at people who are disadvantaged either socially or economically, can be awarded to non-profit, voluntary and community organisations or groups of local residents. They can be for anything which helps the activities take place - for example venue hire for community, arts or sports activities; to pay for transport for trips by particular groups of younger or older people; to buy materials for art projects and many more.

The application process will be launched in early January 2017, and decisions on applications will be made by the area committees at meetings in March and April. The deadlines for applications are in February, but vary according to what part of the city you are in. If your group is interested in applying for a grant, why not contact our Grants Team for further information and to discuss your ideas? Further details including specific deadlines will be posted on the council website at the web address below in early January. ittee-funding

k/area-comm • Website: k Email: grants@cambridge.g Phone: 01223 457857

18 • •

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Contact your city councillors

North Area Committee





Wards: Arbury, East Chesterton, King’s Hedges & West Chesterton For more information on North Area Committee meetings and how you can get involved please contact us on 01223 457000 or go to

King’s Hedges

Carina O’Reilly c/o Members’ Services, Guildhall, CB2 3QJ  T: 07791 227953 Labour

Nigel Gawthrope 15 Perse Way, CB4 3SG  T: 07885 976830  Labour

Charlotte Perry c/o Members’ Services, Guildhall, CB2 3QJ T: 07909 796120 Labour

Kevin Price 14 Birch Close, CB4 1XN  T: 07964 280689 Labour

Mike Todd-Jones 2 Tedder Way, CB4 3RJ  T: 353937 Labour & Co-operative

Martin Smart 36 Warkworth Street, CB1 1EG

East Chesterton

T: 07842 205226 Labour

West Chesterton

Margery Abbott 85 Darwin Drive, CB4 3HQ

T: 07766 092034 Labour

Ysanne Austin 63 De Freville Avenue, CB4 1HW  T: 321441 Liberal Democrat

Gerri Bird 5 Grieve Court, CB4 1FR  T: 425595 gerribird@sky.comLabour

Mike Sargeant 63 Gilbert Road, CB4 3NZ  T: 07952 533251 Labour

Peter Sarris 75 Green End Road, CB4 1RS

Damien Tunnacliffe 35 Pentlands Court, CB4 1JN

South Area Committee

T: 339927 Labour & Co-operative

T: 07514 939459 Liberal Democrat





Nick Avery 28 Aberdeen Avenue, CB2 8DP  T: 07798 802215 Liberal Democrat Zoe O’Connell 23 Ravensworth Gardens, CB1 2XL T: 750676 Liberal Democrat

Wards: Trumpington, Cherry Hinton & Queen Edith’s For more information on South Area Committee meetings and how you can get involved please contact us on 01223 457000 or go to

Cherry Hinton

Donald Adey 44 Fairfax Road

T: 721156 Liberal Democrat

Queen Edith’s

Mark Ashton 23 March Lane, Cherry Hinton, CB1 3LG  T: 07774 570976 Labour & Co-operative

Jennifer Page-Croft 74 Wulfstan Way, CB1 8QH  T: 729492 Liberal Democrat

Robert Dryden 8 Bird Farm Road, Fulbourn, CB21 5DP  T: 457246  Labour

Tim Moore 67 Queen Edith’s Way, CB1 8PL  T: 07973 882121 Liberal Democrat

Russ McPherson 184 Church End, CB1 3LB  T: 07733 365725  Labour

George Pippas 5 Mowbray Road, CB1 7SR  T: 473223 Liberal Democrat

22 • •

Contact your city councillors

East Area Committee





Wards: Abbey, Coleridge, Petersfield & Romsey For more information on East Area Committee meetings and how you can get involved please contact us on 01223 457000 or go to

Coleridge Caroline Hart 3 Galfrid Road, CB5 8ND  T: 520027  Labour

Jeremy Benstead (Mayor) 40 Hurrell Road, CB4 3RH  T: 351669 Labour

Richard Johnson 688 Newmarket Road, CB5 8RS 

Lewis Herbert 171 Hills Road, CB2 8RJ 

T: 07712 129529 Labour & Co-operative

Peter Roberts c/o Members’ Services, Guildhall, CB2 3QJ 

Rosy Moore 16 Lichfield Road, CB1 3SS

T: 322449 Labour


T: 721027 Labour & Co-operative

T: 07709 222026 Labour


Kevin Blencowe 16 Ferndale Rise, CB5 8QG  T: 07914 700602 Labour

Dave Baigent 96 Cavendish Road, CB1 3AF  T: 07802 495329 Labour

Ann Sinnott c/o Members’ Services, Guildhall, CB2 3QJ 

T: 07981 970815 Labour

Anna Smith c/o Members’ Services, Guildhall, CB2 3QJ T: 07855 182232 Labour

Richard Robertson 6 Gurney Way, CB4 2ED  T: 07746 117791  Labour

Sophie Barnett c/o Members’ Services, Guildhall, CB2 3QJ  T: 07957 188850  Labour

West/Central Area Committee





Wards: Castle, Market & Newnham For more information on West/Central Area Committee meetings and how you can get involved please contact us on 01223 457000 or go to

John Hipkin 15 Oxford Road, CB4 3PH

T: 564126 Independent

Marie-Louise Holland (Deputy mayor) 15 Oxford Road, CB4 3PH 

T: 564126 Independent

Valerie Holt 183 Huntingdon Road, CB3 0DL

T: 07400 523240 Liberal Democrat


Market Tim Bick 19 Earl Street, CB1 1JR

Rod Cantrill 11 Millington Road, CB3 9HW

T: 368928 Liberal Democrat

Dan Ratcliffe 23 Searle Street, CB4 3DB  T: 07842 242656 Labour

Lucy Nethsingha 15 Bulstrode Gardens, CB3 0EN

T: 358148 Liberal Democrat

Oscar Gillespie 9 Auckland Road, CB5 8DW T: 07851 820806  Green

Markus Gehring Hughes Hall, CB1 2EW

T: 07789 850287 Liberal Democrat

T: 07720 413173 Liberal Democrat • • 23

Cambridge Matters - Winter 2016 issue  

Cambridge City Council's quarterly magazine for residents

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