SUMMER 2015
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CONTENTS
Summer edition
04 05 07 09
Holiday fun for families with ChYpPS
11
Mill Road is streets ahead
12 13 14 16
17 18 22
How the elections went in Cambridge Have a splashing time this summer The Living Wage campaign takes off
Cut out and keep recycling guide Throw even more plastics in your blue bin Sound effects β how to deal with noisy neighbours More public WiFi hotspots go live Healthier eating on the menu in the city Readersβ survey β win a Β£50 voucher Contact your city councillor
Front cover: Sebastiano La Spina of Living Wage employer Caffè Sicilia. Cambridge City Council Website: cambridge.gov.uk twitter.com/camcitco
facebook.com/camcitco
Customer Service Centre Mandela House, 4 Regent Street, Cambridge CB2 1BY Email: enquiries@cambridge.gov.uk Useful phone numbers: Benefits 01223 457721 | Corn Exchange box office 01223 357851 Council tax collections 01223 457760 | Council tax registration 01223 457790 | Environmental Services 01223 457900 | Homelink 01223 457917 Housing management (Rents) 01223 457070 | Housing repairs 01233 457060 | Planning 01223 457200 | Taxis 01223 457888 Waste and streets 01223 458282 For all other enquiries please call 01223 457000 Monday 8am-5.15pm, Tuesday- Friday 9am-5.15pm Calls may be recorded for training purposes Hearing impaired via typetalk Phone: 18001 01233 457000 After hours emergency number: 0300 303 8389 Cambridge Matters editorial Cambridge Matters, Cambridge City Council, PO Box 700, Cambridge CB1 0JH Email: corporate.marketing@cambridge.gov.uk Phone: 01223 457000 If you need any of the information in this magazine in a different format or language, please contact the Customer Service Centre on 01223 457000.
Media Marketing Cambridge City Council does not necessarily endorse the&products or NEWSPAPERS | MAGAZINES | WEBSITES services featured in advertisements in this magazine. When you have finished with this magazine, please recycle it in your blue bin. Design, production and sales KM Media & Marketing, County House, 9 Checkpoint Court, Sadler Road, Lincoln LN6 3PW Website: km-media.co.uk Telephone: 01522 513515 Email: info@km-media.co.uk
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Get set for Summer in the City Summer in Cambridge is always a great time to get out and about, and to enjoy some of the longrunning series of outdoor events and entertainments that take place across the city during the warmer months. Biggest of these is the appropriately-titled Big Weekend, a three day extravaganza of fun and free entertainment which always attracts thousands of people to Parkerβs Piece. This yearβs Big Weekend is from Friday 10-Sunday 12 July, and features live music from Slade and M Peopleβs Heather Small, fairground rides, a spectacular firework display (on the Friday evening), a βHome Frontβ marquee to mark the World War II anniversary, stalls, food and drink, family activities, a sports zone (including a festival of rugby ahead of the World Cup), market traders, plus the annual Cambridge Mela and international day on Sunday. Also coming this summer This yearβs Midsummer Fair, one of the longest-running fairs in the country dating back to the 13th Century, kicks off in traditional style on Wednesday 24 June with a parade and the official opening by the new Mayor, who scatters coins to watching children. The fair continues until Monday 29 June on Midsummer Common in the centre of the city.
Visitors to some of the cityβs parks and open spaces can enjoy free jazz and brass concerts on Sunday afternoons during the summer. Why not bring a blanket, a picnic, and a group of friends to enjoy some music in the sun? This yearβs concerts are as follows: β Harmony in Harlem, Sunday 28 June, Jesus Green β City of Cambridge Brass Band, Sunday 5 July, Christβs Pieces β Savoy Jazz, Sunday 23 August, Jesus Green β Cottenham Brass Band, Sunday 6 September, Cherry Hinton Hall β March Brass 2000, Sunday 27 September, Cherry Hinton Hall
Since April this year, new charity Cambridge Live has been running events including the Summer In The City programme on behalf of the city council, as well as running the Corn Exchange and the Cambridge Folk Festival.
β’ For more on Cambridge Liveβs work and forthcoming events: Website: cambridgelivetru st.co.uk Email: hello@cambridgeli vetrust. co.uk Phone: 01223 357851 Twitter: @camblivetrust
cambridge.gov.uk β’ facebook.com/camcitco β’ twitter.com/camcitco
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Cambridge Matters New mayor takes chains of office Every year at the councilβs annual meeting following elections, a new mayor and deputy mayor are chosen from the 42 councillors who make up Cambridge City Council. This year Cllr Robert Dryden (below) was chosen to be mayor for the next 12 months, with Cllr Jeremy Benstead to be his deputy. The mayor of Cambridgeβs duties include chairing full council meetings and attending hundreds of civic engagements each year as a representative of the city. The mayor also nominates up to two charities to support during their year in office.
Mayβs election results in Cambridge Local elections were held on 7 May in all 14 wards of the city to choose councillors for Cambridge City Council. Following the elections, the city council now consists of: β 24 Labour councillors β 14 Liberal Democrat councillors β 2 Independent councillors β 1 Conservative councillor β 1 Green Party councillor This means that the Labour group still has a majority on the council. The Leader of the Council is Cllr Lewis Herbert , who is also the Executive Councillor for Strategy and Transformation. He is supported by six executive councillors who make decisions about council services in their designated areas. The members of the executive are: β Cllr Carina OβReilly (Deputy Leader and Executive Councillor for City Centre and Open Spaces) β Cllr George Owers (Executive Councillor for
Finance and Resources) Cllr Kevin Price (Executive Councillor for Housing) β Cllr Peter Roberts (Executive Councillor for Environment and Waste) β Cllr Kevin Blencowe (Executive Councillor for Planning Policy and Transport) β Cllr Richard Johnson (Executive Councillor for Communities) Contact details for all 42 councillors are on pages 22-23. At the general election, also held on 7 May, Daniel Zeichner of the Labour Party was elected as the Member of Parliament for the Cambridge constituency. Queen Edithβs ward is part of the South Cambridgeshire constituency, where Heidi Allen of the Conservative Party was elected as MP. β
.uk/elections
dge.gov β’ Website: cambricam bridge.gov.uk Email: elections@ Phone: 01223 457048
β’ For more information about the history of the mayor and their duties visit cambridge.gov.uk/the-mayor
Come along to a council meeting The councilβs scrutiny committees, area committees and full council meetings are where decisions get made that affect the city and your local neighbourhood. Executive councillors are responsible for making key decisions about council services, but they do this with advice and input from the councilβs scrutiny committees, which are made up of other councillors. The councilβs four area committees are made up of councillors from the wards concerned, and they meet regularly to make decisions about issues affecting different parts of the city. Everyone is welcome to attend these and other council meetings. If you would like to get involved, have a say on a particular subject, or raise a question, all you need to do is get in touch with us before the meeting.
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You can also film, photograph, tweet or blog about proceedings. For more details on this visit cambridge.gov.uk/speakingat-committee-meetings or phone the number below. Here are some of the meetings coming up in the next few months. They all take place at the Guildhall unless otherwise stated. β South Area Committee: Monday 29 June, 7pm, Cherry Hinton Village Leisure Centre β Housing Scrutiny Committee: Tuesday 30 June, 5.30pm β Planning Committee: Wednesday 1 July, 10am β East Area Committee: Thursday 2 July, 7pm, Cherry Trees Day Centre, St Matthewβs Street β Environment Scrutiny Committee: Tuesday 7 July, 5.30pm
β
β
β
β β
β
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West/Central Area Committee: Wednesday 8 July, 9am, Wesley Methodist Church, Christβs Pieces Community Services Scrutiny Committee: Thursday 9 July, 2.30pm Strategy and Resources Scrutiny Committee: Monday 13 July, 5pm Council: Thursday 23 July, 6pm Planning Committee: Wednesday 5 August, 10am Planning Committee: Wednesday 2 September, 10am North Area Committee: Thursday 10 September, 6.30pm, Chesterton Community College, Gilbert Road
bridge.
β’ Website: democracy.cam
gov.uk ces@ Email: democratic.servi .uk ov cambridge.g Phone: 01223 457013
cambridge.gov.uk β’ facebook.com/camcitco β’ twitter.com/camcitco
Summer edition
Having a splashing time at the cityβs parks If youβre looking to make a splash this summer, or simply feel in need of a peaceful spot in which to cool off (depending on the Great British Summer of course), the councilβs Jesus Green Lido might just be the answer. You may not realise it β as itβs hidden behind tall trees on the edge of Jesus Green, alongside the River Cam β but Jesus Green Lido is one of the longest outdoor pools in Britain (at 91 metres). It offers visitors a unique place in which to swim, sunbathe and relax during the warmer months until 20 September. The pool is surrounded by grass and patio areas, has its own cafΓ©, and is open to the public seven days a week right through the summer until 20 September. This year for the first time it also has a sauna area to relax in beside the pool. Opening hours are Monday, Tuesday and Friday 7.30am-7.30pm; Wednesday and Thursday 12 noon-7.30pm; Saturday and Sunday 11am-7.30pm. As well as the Jesus Green outdoor pool, the council runs several paddling pools and water play areas in parks across the city, that are open during the summer. β Abbey pool complex β thereβs a childrenβs splashpad behind the main building, with 11 fun water features like spray jets, water
Jesus Green Lido
β
β
β
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cannons and fountains. Located off Whitehill Road beside Coldhamβs Common Cherry Hinton water play area, Cherry Hinton Hall β two small paddling pools Coleridge recreation ground β another splashpad opened here last summer with water play equipment and paddling areas on Davy Road Kingβs Hedges splashpad β another fun and interactive water play area at the Pulley play area on Kingβs Hedges recreation ground off Jedburgh Court Lammas Land pool β free pool for paddling and swimming beside the play area on Lammas Land off Barton Road
β
Sheepβs Green learner pool β beside the Cam off Fen Causeway near Lammas Land, this small swimming pool is 0.9m deep and free to use.
Looking for other ways to get active this summer? Cycling β Sky Ride is organising a series of fun and sociable bike rides across the summer, including rides along familyfriendly routes, and routes led by guides. For more information visit goskyride. com Tennis β Pop Up Tennis is coming to Cambridge this summer. Whatβs Pop Up Tennis? Well, temporary tennis nets appear in different locations, along with tennis coaches and a supply of racquets and balls, so that children and young people can play games, have fun and even win prizes. Sessions are on Mondays 4-6pm at Meadows
Community Centre until 20 July, on Thursdays 7.30-9pm at Abbey Leisure until 23 July, and at Chesterton Sports centre on Wednesdays 3-4pm until 19 August. For more information visit cambridge.gov.uk/informal-sportfor-young-people
Grafton and Cherry Hinton Hall. Just turn up, help yourself to the bats and balls provided, and get pinging! For more information visit pingcambridge.co.uk
Table tennis β The festival of table tennis called Ping Cambridge is bouncing back for its third year of ping pong-related fun and β’ For details of sports and activities in the city: games. This summer there will Website: cambridge.gov.uk/sportand-fitness be 19 tables in public locations Email: sport@cambridge.gov.uk across the city including Jesus Phone: 01223 457532 Green, Parkside Pools, The
cambridge.gov.uk β’ facebook.com/camcitco β’ twitter.com/camcitco
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Summer edition
Living Wage campaign takes off in Cambridge
While Cambridge is in many ways a great place to live, learn and work, it is not always the most affordable of places to live, with housing costs and the general cost of living higher than elsewhere in the country. One of the ways in which the council is tackling this issue β and the wider issue of the poverty that exists in the city β is by promoting the nationwide Living Wage campaign. The campaignβs aim is to encourage employers to pay staff a wage that is more than the national minimum wage, to reflect the real cost of living. That figure is reviewed regularly and is currently set at Β£7.85 per hour for people working outside London. The council itself became an officially accredited Living Wage employer last year. We also appointed a Living Wage Coordinator to help explain the benefits to local employers and employees, and to encourage more businesses to join the scheme, and to help them with the process of becoming accredited. So far more than 20 employers in Cambridge have been accredited as Living Wage employers, including Queensβ College, Argyle Street Housing Cooperative, CaffΓ¨ Sicilia and Cambridge Organic Food Co. Several others will soon be joining them having applied for accreditation.
What are the benefits of the Living Wage? For employers, research by the University of Strathclyde, KPMG and others has shown paying the Living Wage can improve the productivity and retention of staff, and to boost companiesβ reputations and demand for their services. For employees, it means they can be less dependent on benefits and tax credits, are more motivated, need to work fewer hours and can spend more time with their families. Local businessman Nigel Brown OBE, who is the chair of Cambridge Citizens Advice Bureau and patron of Living Wage Cambridge, said: βWe promote the Living Wage wherever we can on behalf of many of our clients who work long hours but are on low wages. Given the rise in living costs and that Cambridge is an expensive place to live, these clients are finding it harder and harder to make ends meet.β If youβd like to find out more about the Living Wage and what it could mean for you as an employer, contact the councilβs Living Wage Coordinator Theresa Bateman using the contact details below.
β’ Living Wage Cambridge k/living-wage Website: cambridge.gov.u k Email: livingwage@cambridge.gov.u Social media: facebook.com/ livingwagecambridge Phone: 01223 457046
Action On Energy insulation scheme has been extended
Action On Energy Cambridgeshire, the council-led scheme that provides grants of up to Β£6,000 for homeowners or landlords, to insulate older homes with solid external walls (typically built pre-1930s)- has been extended until 30 September. The scheme has already proved popular since its launch last year, with more than 400 solid wall funding vouchers having been issued to homeowners. Over 180 homes in Cambridge have had or are in the process of having insulation and other energy saving measures fitted. For landlords, insulation can make for a sensible investment leading potentially to warmer, happier tenants with more sustained tenancies; a property thatβs future-proofed if you decide to sell it; and one that is ready for upcoming changes in rental property legislation. Tenants will also receive up to Β£500 if their landlord has work done through this scheme.
β’ For more details about how you could benefit from this funding, whether youβre a homeowner or a landlord: Website: actiononenergy.net Phone: 0800 093 3303
Open Eco Homes event in September Would you like to find out how Cambridge residents have made their homes more eco-friendly to reduce carbon emissions and save money? This yearβs Open Eco Homes event on Saturday 19 and Sunday 27 September, invites you inside real Cambridge homes to see some of the innovative or even very simple ways in which people are saving energy and money.
β’ Website: openecohomes.org Phone: 01223 301842
cambridge.gov.uk β’ facebook.com/camcitco β’ twitter.com/camcitco
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Summer edition
Make the most of the holidays with ChYpPS
You can banish boredom this summer with a little expert help from the councilβs Children and Young Peopleβs Service, otherwise known as ChYpPS. They will be out and about across the city once again this summer, with a fun-packed programme of free activities aimed mainly at primary school-aged children and their families during the school holidays. This year, alongside regular events in many of the cityβs neighbourhoods, there will be some bigger festival style events on Wednesday and Thursday afternoons at the cityβs central parks. These events will offer an exciting mixture of music, arts and sports, all aimed at giving families the chance to try new things and enjoy some of the cityβs green spaces. In addition, the team from the University of Cambridge Museums will be appearing at some of this summerβs events, bringing a host of exciting activities and artefacts from their museum collections, while the
councilβs Cambridge Community Scrapstore will be helping to inspire childrenβs creativity by bringing along a huge range of recycled materials that children can turn into their own original creations. Big Wednesdays Wednesday 29 July (2-5pm) β Fairies and dragons, Brownβs Field Community Centre, Green End Road Wednesday 5 August (2-5pm) β Planes, trains, boats and buses, Lammas Land Wednesday 12 August (2-5pm) β ChYpPS Go Wild! Cherry Hinton Hall Wednesday 19 August (2-5pm) β Pirate fun and the annual skate competition, Jesus Green, come on board the ChYpPS Big Thursdays Thursday 30 July β Come and find ChYpPS at the Cambridge Folk Festival Thursday 6 August (2-4pm) β Terrific transport fun, Jack Warren Green, Newmarket Road Thursday 13 August (2-4pm) β The wonderful world of nature, St Albans Road Recreation Ground Thursday 20 August (times 2-4pm) β Pirate mania, Coleridge Recreation Ground
Summer at the Museums As well as appearing at some of the ChYpPS events and The Big Weekend, the University of Cambridge Museums are hosting their own Summer At The Museums programme of events during the school holidays from 23 July-2 September, supported by the council. Thereβs a jam-packed schedule of activities, trails and drop-in events at the universityβs museums and galleries, plus the Botanic garden and other museums nearby. To join in the fun visit cam.ac.uk/museums/ summer call 01223 761067 or pick up a free calendar at venues around the city and beyond.
For more information about SummerDaze and to see the full programme: s Website: cambridge.gov.uk/chypp v.uk e.go ridg mb @ca Email: chypps Social Media: facebook.com/chypps Phone: 01223 457873
β’
cambridge.gov.uk β’ facebook.com/camcitco β’ twitter.com/camcitco
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Summer edition
Why this city street is anything but run of the Mill
New measures to deter antisocial behaviour If youβve ever visited Mill Road, youβll know that itβs one of Cambridgeβs most cosmopolitan and diverse streets, where youβre likely to hear many different accents and languages spoken as you walk past its multitude of independent shops, cafΓ©s and restaurants. These qualities that make the Mill Road area so unique have been strengthened in recent times by the councilβs role in helping local businesses establish a new Mill Road Tradersβ Association. It now has around 180 members, who work closely with the council and other organisations such as the police, to raise the profile of the area and its businesses, to improve facilities there for visitors and to enhance the aspects of Mill Road that make it special. Membership of the association currently helps fund the work of the councilβs Mill Road Coordinator, who also plays a key role in establishing events and promoting them to the wider Cambridge public. Plans are now also being finalised for a summer fair (on a smaller scale) on 18 July featuring an evening market, food, drink and entertainment, and an open air cinema screening in Hope Yard during August, in association with Cambridge Film Trust. In addition events like the regular Mill Road
Feast food fairs, concerts, food tours and gallery tours β organised by a variety of groups with the support of the council - have helped spread the charms of the Mill Road area to a wider audience. The best-known event of the year is the long-running Mill Road Winter Fair, which is run by volunteers, takes place on the first Saturday in December and sees much of the road closed to traffic to be replaced by parades, stalls, music β and huge crowds. Some of the work being done in the Mill Road area is now also being replicated in another highly individual Cambridge neighbourhood β Mitchamβs Corner and Chesterton Road β following the appointment of a coordinator there earlier this year. The aims of the role include strengthening relations with businesses and others to promote the area, particularly as Mitchamβs Corner is expected to undergo some significant changes in the coming years. :
Mill Road visit β’ For more information on org
Website: millroadtraders. Website: mill-road.com For more on Mitchamβs Corner and Chesterton Road: .uk Website: friendsofmitchamscorner.org
The council has recently approved a new measure to tackle the problem of antisocial drinking at three public open spaces in the Mill Road area of the city. New βpublic space protection ordersβ (PSPOs) have now been put into place for Mill Road Cemetery, Petersfield Green and the gardens in front of Ditchburn Place on Mill Road. The PSPOs mean that the local police have been given more powers to prohibit drinking in those locations if it is considered to be antisocial or causing a nuisance to residents and users of the area.
Save energy, money and water at home The council has produced a free guide book called Greening Your Home which provides residents with a wealth of information and advice to help make their homes and lifestyle more environmentallyfriendly and to save money. You can download it at cambridge.gov. uk/greening-your-home or pick up a copy from the Customer Service Centre at Mandela House, 4 Regent Street or from any of our community centres. β Read about the Action On Energy insulation scheme on page 7.
cambridge.gov.uk β’ facebook.com/camcitco β’ twitter.com/camcitco
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Cut out and keep recycling guide What goes in your bins? YES
RECYCLE
οΌ ο» NO
ο» Crisp packets ο» Envelopes containing
Clean items for recycling β not in bags Paper, magazines and envelopes
Empty aerosols
Glass bottles and jars
Phone books and catalogues
Cardboard
Cartons
Plastic bottles, tubs, pots and trays
Clean foil
Cans, tins and metal jar lids
Large tins
Plastic bags, film and wrapping
COMPOST
Food waste
Cut out and keep
Cambridge Matters
Garden waste
bubble-wrap (for example, Jiffy Bags) ο» Wood, plasterboard ο» Food or garden waste ο» Pyrex, plate glass, glass dishes or light bulbs ο» Saucepans/other metal items not listed on the left ο» Foil-lined plastic pouches (for example from pet food) ο» Shredded paper ο» Polystyrene foam ο» Plates/crockery ο» Clothing and textiles ο» Nappies ο» Hard plastics eg toys ο» Furniture ο» Tissues
ο» Non-compostable items
ο» Plastic & plastic bags
Untreated wood and sawdust
REDUCE Please try to reduce other rubbish that can not be recycled or composted
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Tissues and shredded paper
General rubbish
(including biodegradable/corn starch) ο» Nappies ο» Soil or stones ο» Painted or treated wood ο» Cat or dog waste ο» Drink/soup cartons (for example, Tetra Pak) ο» Clothing and textiles
ο» Rubble ο» Bricks ο» Soil ο» Very heavy items ο» Electrical items (small items can be recycled at some recycling points in the city)
cambridge.gov.uk/bins-and-recycling β’ facebook.com/recycleforcambridge β’ twitter.com/RecycleforCam
Cut out and keep
RECYCLE BATTERIES: Pop them in a plastic bag and attach to the handle of the green bin
Summer edition
You can now put even more August bank plastic in your blue bins holiday bin In Cambridge generally types 1, 2, 4 and 5 can be recycled; however this can vary so please use the information provided by the council to decide what you can put in your bins.
Donβt forget that you can now recycle even more types of plastic in your blue bin. If youβre a bit confused about what can and cannot go in, have a look at the answers to these frequently asked questionsβ¦ What plastics can or canβt be recycled in the blue bin? You can recycle the following items in your blue bin: β All plastic bottles β Food pots, tubs and trays β Rigid plastic packaging β Empty coffee machine pods β Cling film, bubble wrap and polythene wraps β Loose carrier bags. Please do not put these in the blue bin: hard plastic e.g. buckets, toys, CD and DVD cases; plastic pouches e.g. pet food or drinks sachets; crisp packets with a shiny foil coating on the inside; polystyrene foam cartons or packaging; and black bin liners. What do the numbers mean on plastic and which types can be recycled? Some manufacturers label plastic packaging with numbers such as these:
What about if it says βnot currently recycledβ on the packaging? On most packaging you will see symbols like these which are designed to give a consistent message about which packaging can be easily recycled in most areas of the UK. However, they are just a guide, as recycling facilities vary from place to place. The βnot currently recycledβ label is used on packaging which more than 80% of councils do not collect, such as plastic film. Fortunately, Cambridge is in the 20% which can now recycle plastic film. Please use the information provided by the council to decide what you can put in your bins. Do I have to wash plastics before putting them in the blue bin for recycling? Recycling doesnβt have to be completely clean, but we recommend giving it a rinse. This will also help your bin to stay clean and odour-free. Labels donβt need to be removed. I have a plastic product which isnβt listed and Iβm not sure if it can be recycled, what should I do? If in doubt please check by contacting the Recycle for Cambridge team via Facebook, Twitter, email or phone. ov.uk/bins β’ Website: cambridge.g mbridge.gov.uk @ca eets dstr tean was il: Ema r Social media: facebook.com/recyclefo am forC ycle Rec om/ cambridge and twitter.c Phone: 01223 458282
Want to save Β£60 a month on food?
collections
All bin collections during the week 31 August to 4 September will take place one day late, due to the late summer bank holiday on Monday 31 August. If your usual collection day would be Friday 4 September it will instead take place on Saturday 5 September. For more information, visit cambridge. gov.uk/bins or phone 01223 458282.
Batteries: bag them and recycle them Did you know you can easily recycle your batteries at the kerbside? Last year Cambridge householders recycled 3.5 tonnes of batteries this way! Just pop small household batteries in either a battery bag (you may have received one with this edition of Cambridge Matters) or a small carrier bag, and either stick or tie it to the back of your green bin or take to recycling points. Simple! The average family throws away over a quarter of a tonne of food every year β enough to fill a punt!
Thatβs how much the average household with children spends on food that they then throw away. In May the council teamed up with Cambridge Sustainable Food to highlight this by filling a punt with a quarter of a tonne of food β the amount a household wastes in a year. The food was then used by FoodCycle to provide nutritious meals for those in need. Weβll be at events over the summer with advice and giveaways to help you reduce food waste β find a list at cambridgesustainablefood.org You can find meal planners, portion calculators, recipes and more at lovefoodhatewaste.com
cambridge.gov.uk/bins β’ facebook.com/recycleforcambridge β’ twitter.com/RecycleforCam
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Cambridge Matters Have your say on housing in the city How can the council improve the housing situation in Cambridge? From July we will be consulting on our new Housing Strategy for 2015-18. If you have views on what the issues are and how we can tackle them, please complete our questionnaire at cambridge.gov.uk/currentconsultations. The first completed questionnaire chosen at random after the concluding date will win a Β£50 high street shopping voucher.
Sound effects β what to do if you have noisy neighbours A recent survey by Which? showed that more than a quarter of people in the UK have had problems with noisy neighbours in the last year, often prompting feelings of stress, fear and even issues within their own relationships. The survey also found that more than half of the those affected by neighbours felt they did not know where to turn to for help and advice on resolving the issue, with only a third approaching their neighbour to try and resolve the issue and around a quarter reporting the issue to their council. The council can certainly help with your noise problems, but we would normally recommend that you approach your neighbour directly first. Most issues can be resolved in friendly way, without the need for further action or the councilβs involvement. Often your neighbour will be unaware of the problems that they might be causing, and will be more considerate in future. What can you do yourself? β If you feel frightened or intimidated, approaching your neighbour to complain may not be the best option for you β If you know that your neighbours rent the property you could talk to their landlord. Itβs normal for tenancy agreements to include a clause not to cause nuisance to neighbours and the landlord can take action β If talking to your neighbour is not possible or wasnβt successful, residents of social housing (including City Homes)
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might wish to consider using a gobetween or βmediatorβ to help you reach an agreement regarding the noise. What can the council do? If talking informally doesnβt work you can contact the council about your noise problem as we have wide ranging powers to act against noisy neighbours. In 2014, we responded to almost 1,500 complaints regarding neighbour noise, most of which were resolved with a simple letter. If this kind of approach is not successful we may ask you to keep a diary of when noise happens or leave equipment to record the disturbance. We usually try and witness the noise when it is happening, and the council operates an out of hours call out service to help with this. If we visit and witness a statutory nuisance we will normally serve an abatement notice, which requires that the noise stops altogether or is reduced to an acceptable level. If a person receives an notice but carries on making noise and this is witnessed, they will have committed an offence and the council will consider seizing their equipment or prosecuting the offender. If you are suffering from noisy ge neighbours you can contact Cambrid team lth City Councilβs Environmental Hea out on 01223 457900 (or 0300 303 8389 of office hours or at the weekend). Website: cambridge.gov.uk/noise Email: env.health@cambridge.gov.uk
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The TIC β not just for tourists If you have visitors coming to Cambridge this summer, donβt forget that the councilβs Tourist Information Centre on Peas Hill at the Guildhall is a great source of information on events, tours, places to go, places to stay and more. They can even help you plan your own visits to other tourist destinations in the UK. In addition, the Tourist Information Centre can help you plan travel by rail, coach or bus, and they now sell daily, weekly or monthly tickets for Stagecoach bus services. For more information take a look at their website visitcambridge. org or call 0871 2268006.
Make benefits claims online The council recently introduced a new online system for customers wishing to make housing benefit or council tax reduction claims. This straightforward service means you can now make claims at a time to suit you, without having to make an appointment or phone anyone. Existing customers can also report a change in their circumstances using the same system. To use it, visit cambridge.gov.uk/ find-out-how-to-claim-benefits
cambridge.gov.uk β’ facebook.com/camcitco β’ twitter.com/camcitco
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Cambridge Matters
Crowds flock to first volunteer fair
A one-day fair held at the Guildhall recently, linked 80 Cambridge voluntary groups with interested people wanting to find out more and to offer their help. The Volunteer For Cambridge event, organised by the council and student group Cambridge Hub, aimed to encourage more people to volunteer, to help city residents in need, and to strengthen links between the council and partners. Representatives of 80 local organisations attended, along with more than 600 members of the public. More than 300 people signed up to volunteer with the various organisations present β something which is set to enhance projects planned by these groups in Cambridge in the future. Plans are already being put in place for another fair next year β if you or your group would be interested in taking part, contact the councilβs Community Funding and Development team on enquiries@ cambridge.gov.uk or by phone on 01223 457878.
Free public WiFi creates waves across the city If youβre looking to get online while youβre out and about in Cambridge, itβs now more straightforward than ever following the launch of free public WiFi across the city and beyond. The new service, a collaboration between the council, the University of Cambridge and the county council, enables residents, workers and visitors to access the internet for free in city centre streets, parks, and a number of public buildings. To use the CambWifi network in places like libraries, council buildings, childrenβs centres, Park and Ride sites, leisure centres and community centres, you just have to register once. You can also access free WiFi on many city centre streets and open spaces through The Cloud, a network provided for the public by the University of Cambridge. To access The Cloud you simply provide an email address and password each time you use it.
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Summer edition
Maintaining the cityβs food standards Cambridge has a vibrant and diverse food culture, with nearly 1,300 food businesses offering anything from street food markets and quick snacks to full Michelin-starred fine dining. Every year, the councilβs food safety officers visit all of the food businesses that are due an inspection, to make sure that
they are safe, and hopefully, to help them improve their standards. Last year, more than 740 inspections took place, with approximately 93% of businesses found to be complying with food safety legislation at the time of the inspection, rising to over 95% once the issues had been addressed.
Healthier eating on the menu for city residents Eating healthily is sometimes easier said than done. Many of us are aware that eating a balanced diet, with plenty of fruit, vegetables and fresh produce is beneficial to our health. But, in reality, if time is short or money is tight, it can often seem simpler to eat food that is processed, pre-prepared or from a takeaway. Ingredients like added salt, sugar and fat are sometimes hidden in processed foods, so people can end up eating more of them than is recommended, which can in turn lead to health problems. To try and counter this, the council is currently promoting two schemes to help raise awareness and availability of healthier eating options. The Healthier Options for Cambridgeshire pilot scheme will see the council working with around 150 food businesses in central Cambridge and other targeted areas of the city that have poorer statistics for health and obesity. These businesses will be encouraged to commit
to making their food healthier by taking a series of simple actions like adding less salt, baking or grilling food rather than frying it, using lower fat spreads and offering skimmed or semi-skimmed milk. The council will also be working with the families of pupils in a number of city schools to help increase awareness of food hygiene issues and of simple ways to make their diet healthier.
y Website: cambridge.gov.uk/food-safet k Email: env.health@cambridge.gov.u Phone: 01223 457900
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These results are represented by the Food Hygiene Ratings that many food businesses display with their window stickers or which can be found at the Food Standards Agency website http://ratings. food.gov.uk/. A rating of 3, 4 or 5 shows compliance, whilst 0, 1 or 2 show that at the time of the inspection some matters were of concern, but the business did not warrant closing. So when you next go for a lunchtime sandwich, order a takeaway, or even go for that Michelin-starred meal β why not ask them about their food hygiene rating, or whether they are displaying their sticker? With your help challenging food businesses, the council can work to increase the number of high rating establishments, making the city an even safer, better place to eat.
Cambridge Foodbank β helping in an emergency If you ever find yourself unable to provide enough food for you and your family, Cambridge City Foodbank may be able to help you. It can provide food or top-ups of fuel in an emergency situation, in exchange for vouchers given out by professionals such as doctors, health visitors, social workers and many others. If you think you might need assistance from the foodbank β or if you would like to donate non-perishable foods for Cambridge residents in need β visit cambridgecity.foodbank.org. uk or call 07772 538628.
cambridge.gov.uk β’ facebook.com/camcitco β’ twitter.com/camcitco
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Cambridge Matters
Reader survey: Tell us what YOU think of Cambridge Matters magazine Win 0 a Β£ 5 rd ca gift he r fo T ton f Gra
Please tell us what you think of Cambridge Matters by completing our reader survey. We want to be sure we are providing you with the information you need about council services. Use this survey to tell us what you would like more or less information on. By returning your survey you could win a Β£50 gift card for The Grafton shopping centre. Simply answer the questions below and post to: FREEPOST READER SURVEY, Cambridge City Council, PO Box 700, Cambridge, CB1 0JH. The closing date for entries is Friday 7 August 2015. If you prefer you can drop it off at our customer service centre on Regent Street or complete the questionnaire on our website at cambridge.gov.uk/cambridge-matters
1. How often do you read Cambridge Matters? ο― Always ο― Sometimes ο― This is the first time ο― Never 2. Cambridge Matters is delivered to your door four times per year. Do you think this is: ο― Too often ο― About right ο― Not often enough ο― Donβt know Comments (please specify) .............................................. ................................................................................................................... ................................................................................................................... ...................................................................................................................
4. I would like to see more articles/ information in Cambridge Matters about the following: (please tick all that apply): ο― How council tax is spent ο― Policing, tackling crime and community safety ο― Sport and leisure ο― Parks and open spaces ο― Arts and culture ο― Council housing ο― Plans for new development in Cambridge ο― Rubbish collections ο― How to recycle more and reduce carbon emissions ο― Street cleansing ο― Activities for young people ο― Activities for older people ο― How the council is performing ο― How I can influence decisions about my local area ο― Information from the councilβs partners e.g. police, health service, fire and rescue, charities Other (please specify).......................................................... ................................................................................................................... ................................................................................................................... ................................................................................................................... ...................................................................................................................
5. Overall, how would you rate Cambridge Matters? ο― Excellent ο― Good ο― Average ο― Poor ο― Very poor ο― Donβt know
3. How strongly do you agree or disagree with the following statements about Cambridge Matters (please tick one box):
ο It is a good way for me to find out about the council and how it spends my money
Agree
Disagree
Strongly disagree
Neither agree or disagree
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ο It is a good way to ask residents what they think about council services (e.g. through more surveys like this one)
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ο It includes interesting articles
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ο It is easy to understand
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7. How useful do you find the councilβs Facebook or Twitter feeds? ο― Very useful ο― Quite useful ο― Not very useful ο― Not useful at all ο― Donβt know/donβt use it Comments ..................................................................................... ................................................................................................................... ................................................................................................................... ...................................................................................................................
8. Do you have any other comments about Cambridge Matters magazine? ................................................................................................................... ................................................................................................................... ................................................................................................................... ................................................................................................................... ...................................................................................................................
Thank you for completing this survey. To be entered into the draw for the Β£50 gift card for The Grafton shopping centre please provide contact details below. The Grafton shopping centre is situated in the heart of Cambridge, offering a wide variety of stores, cafΓ©s, restaurants and entertainments including a multi-screen VUE Cinema. The Β£50 Grafton gift card is accepted in over 60 stores within The Grafton as well as Primark, HMV and Argos nearby.
Name: ......................................................................................... Address: .................................................................................... .......................................................................................................... .......................................................................................................... ...................................Postcode: .............................................. Daytime telephone number: .......................................................................................................... Your personal information will be held and used in accordance with the requirements of the Data Protection Act 1998. Terms and conditions of entry for the Β£50 gift card: One winner will be drawn at random. No multiple entries - only one entry per household is allowed. No photocopies. You must be over 18 to enter. This survey will also be published on the councilβs website. Not open to council employees. The councilβs decision is final. No cash alternative will be offered. Damaged or defaced questionnaires will be disregarded. The winner will be the notified by telephone. The winnerβs name (but not address) will be published in the next edition of Cambridge Matters.
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6. How useful do you find the councilβs website www.cambridge.gov.uk? ο― Very useful ο― Quite useful ο― Not very useful ο― Not useful at all ο― Donβt know/donβt use it Comments .....................................................................................
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Our Commercial Gas Technicians can service and repair your heating appliances in your Business/Commercial/School premises and several of our staff have full CRB disclosure. Our in house design team can cater for any design or application within the commercial and domestic markets for your plumbing and heating requirements including renewable systems. We believe in quality, reliability and our reputation as market leaders is important to our business - and letters of praise from happy clients is what we strive for. If you are a School, College, Business,Letting Agents, Commercial Premise or Private Homeowner we can help you. As we say β More Than Just a Service.
Call 01223 833 426 β’ sales@shelfordheating.co.uk β’ shelfordheating.co.uk
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Host Families Wanted
Outstanding Care Complementing World Class Education
We are currently looking for host families to look after children attending the Central Cambridge and Ely boarding and day schools while their parents are based overseas. Our host families look after the children either during the school term, or during the half term holidays and out weekends when the schools are closed and the children are unable to travel home. In exchange for their hospitality, host families receive generous compensation packages and benefit from the rewarding experience of making new and often life-long friends. If you live in either Central Cambridge or Ely please get in touch.
For further information, regarding the application process and payment details please contact: Julia Evans Director, Guardian Services Julia@cambridge-guardian-angels.com Call for a confidential chat: 01223 233204 www.cambridge-guardian-angels.com
www.cambridge-guardian-angels.com t: 01223 233204
CGA013 - Full page Ad 01.indd 1
Cambridge Guardian Angels is accredited by AEGIS, the Association for the Education and the Guardianship of International Students
www.aegisuk.net t: +44(0)1453 821293
02/06/2015 10:59
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Contact your city councillors
Contact your city councillors
North Area Committee
N W/C
E
S
Arbury
Kingβs Hedges
East Area Committee
N W/C
E
S
Abbey
Wards: Abbey, Coleridge, Petersο¬eld & Romsey For more information on East Area Committee meetings and how you can get involved please contact us on 01223 457000 or go to cambridge.gov.uk/east-area-committee
Coleridge
Carina OβReilly 97a Victoria Road, CB4 3BS T: 07791 227953 carinaoreilly@gmail.com Labour
Nigel Gawthrope 15 Perse Way, CB4 3SG T: 07885 976830 nigel.gawthrope@cambridge.gov.uk Labour
Caroline Hart 3 Galfrid Road, CB5 8ND T: 520027 caroline.hart@cambridge.gov.uk Labour
Jeremy Benstead (Deputy mayor) 40 Hurrell Road, CB4 3RH T: 351669 j_benstead@live.co.uk Labour
Charlotte Perry 78 Oxford Road, CB4 3PL T: 07858 979202 charlotte.perry@cambridge.gov.uk Labour
Kevin Price 12 Lavender Road, CB4 2PU T: 07964 280689 kevin.price@cambridge.gov.uk Labour
Richard Johnson 688 Newmarket Road, CB5 8RS richard.johnson@cambridge.gov.uk
Lewis Herbert 171 Hills Road, CB2 8RJ lewis.herbert@cambridge.gov.uk
Labour & Co-operative
Mike Todd-Jones 2 Tedder Way, CB4 3RJ T: 353937 mike.todd-jones@cambridge.gov.uk Labour & Co-operative
Martin Smart 36 Warkworth Street, CB1 1EG martinandrewsmart@icloud.com
Peter Roberts T: 07968 216411 c/o Membersβ Services, Rm 11, 1st Floor, Guildhall, CB2 3QJ peter.roberts@cambridge.gov.uk Labour
George Owers Flat 2, 17 West Road, CB3 9DP george.owers@cambridge.gov.uk
Labour & Co-operative
East Chesterton Margery Abbott 85 Darwin Drive, CB4 3HQ margery.abbott.labour@hotmail.co.uk
T: 07842 205226 Labour
T: 07712 129529 Labour & Co-operative
Petersfield
West Chesterton
T: 721027
T: 07833 012979
Romsey
Ysanne Austin 63 De Freville Avenue, CB4 1HW ysanne.austin@cambridge.gov.uk
T: 321441 Liberal Democrat
Kevin Blencowe 16 Ferndale Rise, CB5 8QG T: 07914 700602 kevin.blencowe@gmail.com Labour
Dave Baigent 96 Cavendish Road, CB1 3AF T: 07802 495329 dave.baigent@cambridge.gov.uk Labour
Gerri Bird 5 Grieve Court, CB4 1FR T: 457239 gerribird@sky.com Labour
Mike Pitt 57 Coles Road, Milton, CB24 6BL mike@einval.com
T: 709544 Liberal Democrat
Ann Sinnott T: 07981 970815 c/o Membersβ Services, Rm 11, 1st Floor, Guildhall, CB2 3QJ ann.sinnott@cambridge.gov.uk Labour
Anna Smith T: 07855 182232 c/o Membersβ Services, Rm 11, 1st Floor, Guildhall, CB2 3QJ anna.smith@cambridge.gov.uk Labour
Peter Sarris 75 Green End Road, CB4 1RS peter.sarris@cambridge.gov.uk
Damien Tunnacliffe 35 Pentlands Court, CB4 1JN damientunnacliffe@yahoo.co.uk
T: 07514 939459 Liberal Democrat
Richard Robertson 6 Gurney Way, CB4 2ED T: 07746 117791 richard.robertson@cambridge.gov.uk Labour
Catherine Smart 136 Ross Street, CB1 3BU chlsmart@cix.co.uk
South Area Committee
T: 07766 092034 Labour
T: 339927 Labour & Co-operative
Trumpington
N W/C
E
S
Wards: Trumpington, Cherry Hinton & Queen Edithβs For more information on South Area Committee meetings and how you can get involved please contact us on 01223 457000 or go to cambridge.gov.uk/south-area-committee
Cherry Hinton
22
Wards: Arbury, East Chesterton, Kingβs Hedges & West Chesterton For more information on North Area Committee meetings and how you can get involved please contact us on 01223 457000 or go to cambridge.gov.uk/north-area-committee
Nick Avery 28 Aberdeen Avenue, CB2 8DP nick.avery@cambridge.gov.uk
T: 07798 802215 Liberal Democrat
Zoe OβConnell 23 Ravensworth Gardens, CB1 2XL zoe.oconnell@cambridge.gov.uk
T: 750676 Liberal Democrat
Shapour Meftah 104 Foster Road, CB2 9JR T: 512647 shapour.meftah@cambridge.gov.uk Conservative
West/Central Area Committee
E
S
John Hipkin 15 Oxford Road, CB4 3PH T: 564126 castleindependent@gmail.com Independent Marie-Louise Holland 15 Oxford Road, CB4 3PH T: 564126 marie-louise.holland@cambridge.gov.uk Independent
Wards: Castle, Market & Newnham For more information on West/Central Area Committee meetings and how you can get involved please contact us on 01223 457000 or go to cambridge.gov.uk/west-central-area-committee
Valerie Holt 183 Huntingdon Road, CB3 0DL valerie.holt@cambridge.gov.uk
T: 457022 Liberal Democrat
Newnham
Mark Ashton 23 March Lane, Cherry Hinton, CB1 3LG T: 07774 570976 mark.ashton@cambridge.gov.uk Labour & Co-operative
Viki Sanders 29 Hulatt Road, CB1 8TH vikisanders@hotmail.com
T: 520261 Liberal Democrat
Tim Bick 13 Warkworth Street, CB1 1EG tim.bick@btinternet.com
Robert Dryden (Mayor) 8 Bird Farm Road, Fulbourn, CB21 5DP T: 457246 robert.dryden@cambridge.gov.uk Labour
Tim Moore 67 Queen Edithβs Way, CB1 8PL tim.moore@cambridge.gov.uk
T: 07973 882121 Liberal Democrat
Russ McPherson 184 Church End, Cherry Hinton, CB1 3LB T: 457227 russ.mcpherson@cambridge.gov.uk Labour
George Pippas 5 Mowbray Road, CB1 7SR george.pippas@cambridge.gov.uk
T: 473223 Liberal Democrat
cambridge.gov.uk β’ facebook.com/camcitco β’ twitter.com/camcitco
Castle
N W/C
Market
Queen Edithβs
T: 511210 Liberal Democrat
Rod Cantrill 11 Millington Road, CB3 9HW rcantrill@millingtonadvisory.com
T: 368928 Liberal Democrat
Dan Ratcliffe 23 Searle Street, CB4 3DB T: 07842 242656 dan.ratcliffe@cambridge.gov.uk Labour
Sian Reid 27 Millington Road, CB3 9HW sianreid27@gmail.com
T: 356100 Liberal Democrat
Oscar Gillespie 65 Abbey Road, CB5 8HH T: 07851 820806 oscar.gillespie@cambridge.gov.uk Green
Markus Gehring 81 Barton Road, CB3 9LL markus.gehring@cambridge.gov.uk
T: 700112 Liberal Democrat
T: 07720 413173 Liberal Democrat
cambridge.gov.uk β’ facebook.com/camcitco β’ twitter.com/camcitco
23
New View Residential
New New View View Residential Residential
Ethical
Charitable
Professional
What our Clients say:
Ethical Ethical
Charitable Charitable
honest, straightforward, transparent and friendly.
all of our profits are donated to charity.
D. Thakhar
J. Wood
Professional Professional
Regulated by ARLA and the Property Ombudsman.
P. Joseph
What What our our Clients Clients say: say: βNew View Residential have been tremendous in helping me through the process of buying property and letting it. Theyβve made a complicated and potentially time-consuming and risky process very easy for me, and its a relief to know that my property is being managed ethically.β
D. Thakhar Thakhar R. D. Collett
βIn 2012 I bought a house to let in Cambridge using New View Residential. The service provided has been unfailingly efficient, friendly and straightforward. I strongly recommend them.β
J. Wood J. Wood βThe team at New View Residential offer a friendly, R. Vig honest and straight-forward service. I am worry-free, confident in being able to place my property in such capable hands.β
βIβve been a landlord in Cambridge for 14 years P. Joseph P. Joseph and have tried a number of agents. I was delighted when New View Residential came into existence βWhen we decided to move to New Zealand & let For a them. free property rental valuation to discuss ourCambridge, services please and wholeheartedly recommend They are outorour home in we contact wantedustoonbe sure or email: bemail@newviewresidential.co.uk invariably on the 868570 ball, (01223) it would managed well. We are glad to say that clear about what they New View Residential has surpassed our expectacan do, and do it well, tions. They have been professional, reliable, prompt thoroughly and in due and at times gone beyond the call of duty.β time. What more could R. R. VigVig you ask of an agent?β
www.newviewresidential.co.uk
R. R. Collett Collett
36-38 Newmarket Road Cambridge CB5 8DT
ForFor a free a free property property rental rental valuation valuation or to or discuss to discuss ourour services services please please contact contact us on us on
email: email:mail@newviewresidential.co.uk mail@newviewresidential.co.uk (01223) (01223) 868570 868570or or
www.newviewresidential.co.uk www.newviewresidential.co.uk