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Cambridge City Council’s magazine for residents • •

Tour de France The route through Cambridge

’Tis the season...

Shows, events, markets and council opening times

Taking action on energy Schemes to reduce your heating bills


Chesterton Sports Centre Gilbert Road, Cambridge CB4 3NY | 01223 576 110

Chesterton Sports Centre offers a wide variety of flexible, value for money memberships in a friendly and welcoming facility. All can be paid either Monthly, by Direct Debit or Annually. The Fitness Suite has recently been refurbished with new state of the art equipment including a Kinesis machine, TRX, free weights and Kettlebells. Assessments and programmes both available as well as Small Group Training sessions. Book your induction today!

Fitness Suite 17m Swimming Pool Box Café Aerobics Studio Sports Hall Gymnasium Children’s Activities Memberships Tennis Courts Chesterton Sports Centre offers a wide variety of flexible, value We provide flexible and forwelcoming all ages. Book onto for money 3G memberships inaffordable a friendlyfun and facility. Astroturf our term time Youth Programme for exciting activities such as All can be paid either Monthly, by Direct Debit or Annually. The Trampolining, RollerLessons skating and Tennis. During holidays our FitnessSwimming Suite has recently been refurbished with new state Playscheme keeps your little ones entertained with an action of the art equipment including a Kinesis machine, TRX, free Classes packedFitness timetable. Flexible options for full or half days between weights and Kettlebells. Assessments and programmes 8.30am and 5.30pm, sibling discounts available. Call us now or Birthday Parties both available as our well as Small Groupinformation! Training sessions. visit website for more Book your induction today! Free Parking Children’s Activities

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We provide flexible and affordable fun for all ages. Book onto our term time Youth Programme for exciting activities such as Trampolining, Roller skating and Tennis. Chesterton Sports Centre offers a fantastic range of new courses During Playscheme keeps as your little ones for holidays the adult our population as well–such Badminton for fun, entertained with an action packed timetable. Flexible Dressmaking , Effortless baking and deserts, Pottery and Glass, options full or through half days between and media ItalianforLanguage media and pop8.30am music, Mixed 5.30pm, sibling discounts us nowFirst or visit printing, 50+ Small Groupavailable. Training, Call Emergency Aid Course. our website for more information! With flexible lengths and start dates, the courses are designed to offer something a little bit different. Adult Courses So whatever your goals for 2013 may be, whether you’re looking Chesterton Centre offers a fantastic range new to improveSports your body or mind, meet new people or doofsomething courses for the adultnew population well such asnew Badminton for Fun, Dressmaking, Effortless entirely – take aas look at –the great Baking and Desserts, Pottery and Glass, Italian Language through media and pop music, Mixed Media Printing, programme of courses on offer! 50+ Small Group Training, Emergency First Aid Course.

Adult Courses

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Contents Cambridge City Council Website:

Seasonal shows at the Corn Exchange

Fancy seeing a show this Christmas? Well, as usual this festive season, the city’s largest venue - the Corn Exchange – has loads going on to keep people of all ages happily entertained. Big family-friendly shows include What The Ladybird Heard (Wed 11-Sun 15 Dec), the science-mad Dr Bunhead’s Very Dangerous Christmas Show (also Wed 11-Sun 15 Dec), and a special Family Christmas Concert featuring members of the Royal Philharmonic Orchestra (Mon 23 Dec). Other seasonal gifts for Cambridge audiences include the chance to exercise your vocal chords and dress up in your coat of many colours for ‘Sing-Along-A Joseph’ (Sun 22 Dec); a seasonal choral concert from Dowsing Sound Collective (Sat 21 Dec), and the enchanting Moscow City Ballet performing Swan Lake and The Nutcracker to start the New Year (Fri 3-Sun 5 Jan). For tickets and information visit Customer Service Centre Mandela House, 4 Regent Street, Cambridge CB2 1BY Email: Useful phone numbers: Benefits 01223 457721 Corn Exchange box office 01223 357851 Council tax collections 01223 457760 Council tax registration 01223 457790 Environmental Services 01223 457900 Homelink 01223 457917 Housing management (Rents) 01223 457070 Housing repairs 01233 457060 Planning 01223 457200 Taxis 01223 457888 Waste and streets 01223 458282 For all other enquiries please call 01223 457000 Monday 8am-5.15pm, Tuesday- Friday 9am-5.15pm Calls may be recorded for training purposes Hearing impaired via typetalk Phone: 18001 01233 457000 After hours emergency number: 0300 303 8389 Cambridge Matters editorial Cambridge Matters, Cambridge City Council, PO Box 700, Cambridge CB1 0JH Email: Phone: 01223 457000 If you need any of the information in this magazine in a different format or language, please contact the Customer Service Centre on 01223 457000. Cambridge City Council does not necessarily endorse the products or services featured in advertisements in this magazine. When you have finished with this magazine, please recycle it in your blue bin.


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04 05 07  08  11 

Council Christmas opening times Cambridge’s markets at Christmas Tour de France 2014 – the route in Cambridge Council teams working to prevent fraud CB1 – latest from the station area development

12 14  16  17  22 

Waste and recycling tips for winter Taxis – frequently asked questions Getting active with the city’s communities Solar power and Action On Energy Know your city councillors

Front cover: Trinity Street in Cambridge • •

Cambridge City Council

Christmas & New Year opening hours Customer Service Centre, Mandela House T: 01223 457000

You can call or visit the Customer Service Centre between the following hours: December 24 9am – 2pm December 25 & 26 closed December 27 9am – 4.30pm December 28 & 29 closed December 30 9am – 5pm December 31 9am – 4pm January 1 closed

The Guildhall, City Homes North and South area offices, Mill Road Depot T: 01223 457000 December December December December December December January 1

24 25 & 26 27 28 & 29 30 31

9am – 2pm closed 9am – 4.30pm closed 9am – 5pm 9am – 4pm closed

Abbey Leisure Complex T: 01223 213352 December December December December December December January 1

23 24 25 & 26 27 28 & 29 30 & 31

6.30am – 8pm 6.30am – 2pm closed 6.30am – 4pm 8am – 6pm 6.30am – 4pm closed

Parkside Pools T: 01223 446100 December December December December December December December January 1

23 24 25 & 26 27 28 & 29 30 31

7am – 7pm 7am – 4pm closed 7am – 4pm 8am – 5.30pm 7am – 6pm 7am – 4pm closed

Cherry Hinton Village Centre T: 01223 576412

December 24 – 29 December 30 December 31 January 1

closed 9am – 10pm 9am – 4pm closed

King’s Hedges Learner Pool T: 01223 353248

December 24 – January 1


Tourist Information Centre

Corn Exchange Box Office

T: 0871 226 8006

T: 01223 357851

(calls charged at lo-call December 24 December 25 & 26 December 27 & 28 December 29 December 30 & 31 January 1

rate) 10am – 2pm closed 10am – 4pm closed 10am – 4pm closed

Shopmobility Grand Arcade T: 01223 457452 December December December December December December January 1

24 25 & 26 27 & 28 29 30 31

10am – closed 10am – closed 10am – 10am – closed

4pm 5pm 5pm 4pm

Shopmobility Grafton Centre T: 01223 461858 December December December December December December December January 1

24 25 26 27 & 28 29 30 31

10am – 4pm closed 11am – 4pm 10am – 5pm 11am – 4pm 10am – 5pm 10am – 4pm 11am – 4pm

Cemeteries and Crematorium administration office T: 01223 458000 December December December December December December January 1

24 25 & 26 27 28 & 29 30 31

9am – 2pm closed 9am – 5pm closed 9am – 5pm 9am – 4pm closed

On days when open, the phone service opens at 10am and the city centre box office counter opens at 12 noon, except Dec 28 when both open at 10am.

December December December December December December January 1

24 10am – 2pm 25 & 26 closed 27 & 28 10am – 6pm 29 closed 30 10am – 6pm 31 10am – 4pm closed

Rubbish & recycling collections T: 01223 458282 Date of Usual Collection

Mon Tues Wed Thur Fri Mon Tues Wed Thur Fri Mon

Dec Dec Dec Dec Dec Dec Dec Jan Jan Jan Jan

23 24 25 26 27 30 31 1 2 3 6

Revised Collection Date

no change no change Sat Dec 21 Fri Dec 27 Sat Dec 28 no change no change Thur Jan 2 Fri Jan 3 Sat Jan 4 back to normal

Please make use of the recycling points across the city for any extra recycling. Real Christmas trees can be recycled at Cherry Hinton Hall car park from 26 December until January 19, or cut up and put in your green bin.

Milton Recycling Centre 01223 860674

December 24 December 25 & 26 December 27 – 31 January 1

9am – 1pm closed 9am – 4pm closed

The Book of Remembrance and Columbaria Rooms will be open daily from 9am to 5.30pm.

Emergency noise

Newmarket Road Cemetery will be open daily throughout the Christmas and New Year period (vehicle access from 9am to 4pm only).

This service will be available each night from 7pm to 7am and also from 9am to 5pm on each Saturday, Sunday and bank holiday.

Street cleaning

T: 01223 458282 during open office hours.

This service will operate daily from 6am to 3pm.

Market T: 01223 457105

December 24 December 25 & 26 December 27 – 31 January 1

10am – 4pm closed 10am – 4pm closed

T: 0300 303 8389

Homeless people out of hours emergency number T: 01706 242818

Out of hours emergency and emergency housing repairs: T: 0300 303 8389

Out of hours emergency: 0300 303 8389

Cambridge – A good place to live, learn and work

Love your Cambridge markets at Christmas Cambridge city centre is always a wonderful place to do your Christmas shopping, but if you’re looking for some unique gifts and services, as well as those essential festive items, make sure you visit our three varied, vibrant and atmospheric markets in the run-up to the big day… Cambridge General Market The general market runs from Monday to Saturday in the main Market Square by the Guildhall. Trading between 10am and 4pm, it’s always a hive of activity, with around 100 stalls offering a wonderful selection of goods catering for customers looking for both unusual and more traditional items. The range of stalls includes fruit and vegetables, CDs, clothes, gifts, flowers, sweets, jewellery, books, cheese, vintage clothing, bread, waffles, patisserie and there’s even a hairdresser to visit to get ready for your Christmas parties.

producers, artists, photographers and craftspeople. It has a great mix of everyday items such as organic fruit and vegetables, plus unique gift ideas, antiques, books, jewellery and much more. You can also pick up some great customised items at this market as traders can make products to your own design.

Sunday Arts, Crafts and Local Produce Market The Sunday Arts, Crafts and Local Produce Market is also situated in the main Market Square and takes place every Sunday between 10am and 4pm. This market offers a selection of items from local food

All Saints Garden Art and Craft Market Held every Saturday (weather permitting), the All Saints Garden Art and Craft Market has been part of city life for over 30 years now. Just over the road from Trinity College, you can meet local artists and craftspeople, including jewellery-makers,

Holocaust Memorial Day Holocaust Memorial Day takes place every year in the UK on or around 27 January. This year, as ever, there will be a series of events and activities in Cambridge to remember the millions of people who

were killed or whose lives were changed beyond recognition during the Holocaust and in subsequent genocides in Cambodia, Rwanda, Bosnia and Darfur. The centrepiece of this year’s commemoration is a free event at the Corn Exchange on Sunday 26 January from 5.30pm featuring Ruth Barnett – a woman who came to this country as a Jewish refugee child in 1939 and now works to aid understanding of the Gypsy-Roma community. Other events to look out for include: public talks by Damas Gisimba, who saved hundreds of lives during the Rwanda genocide; and a performance of Confessions of a Butterfly, the story of a teacher and author from the Warsaw ghetto. ■ • Website: cambridge.go ay holocaust-memorial-d

painters, potters, leather-makers, photographers, toy-makers and metalworkers – see their fabulous wares, and then buy them as wonderfully thoughtful Christmas presents! In the run-up to Christmas the market (whose motto is: ‘We Make What We Sell’) is also held every Friday from mid-November, then every day from 17-24 December, except Sunday 22 December.

• Email: enquiries@cambridge.g

Phone: 01223 457000 k/markets Website: k o.u cambridge-art-craft.c

Christmas and New Year fun Put a little Christmas sparkle into your life this festive season, and look out for these events for taking place during December, featuring music, entertainment and – who knows – perhaps an appearance from a jolly, red-suited fellow... Accordia Christmas Lights, Newtown area of Trumpington ward, off Brooklands Avenue, Wednesday 18 December, 6-7pm Christmas Family Event, Buchan St Neighbourhood Centre, King’s Hedges, Friday 20 December, 4-6pm. Disco, games, buffet tea and a visit to Santa’s grotto with a gift included. Cost: £2.50/families £8/£10. Concessions available. For tickets call 01223 508149. King’s Hedges Pantomime: Aladdin, Arbury Community Centre, Saturday 4 January, 3pm. Cost: £6.50 adults, £4.50 children (inc. goody box) available from 37 Lawrence Way. kingshedgesneighbourhoodpartnership. com • •


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Cambridge – A good place to live, learn and work

Tour de France - the route through Cambridge

Round Church

King’s Parade

King’s College Chapel

Start on Gonville Place


St ar t

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n to ng pi um Tr FitzWilliam Museum

lin e

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Rd ton ing mp Tru

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Excitement is mounting as we get ready to host one of the world’s biggest sporting events, the Tour de France, to Cambridge on Monday 7 July. And we now know the route that the world’s leading cyclists will take through the historic streets of Cambridge on their way towards the Stage 3 finish on The Mall in London later that day. The start line will be on Gonville Place, to the side of Parker’s Piece, near Parkside Pools and the YMCA, while the team coaches and support vehicles will be stationed along Parkside. From the start line, the competitors will head down Gonville Place towards the Catholic church crossroads, turn right along Regent Street, St Andrew’s Street and Sidney Street, then turn left opposite the Round Church down St John’s Street and Trinity Street, heading past King’s College along King’s Parade and continuing out along Trumpington Street and Trumpington Road, before turning left towards Great Shelford and heading out of the city along the A1301. Team line-ups won’t be confirmed until later in 2014, but there’s every chance that British favourites like last year’s yellow jersey winner Chris Froome, sprint king Mark Cavendish and perhaps even Sir Bradley Wiggins will be appearing in the race, alongside international stars like Vincenzo Nibali, Alberto Contador, Marcel Kittel and Nairo Quintana. The streets of Cambridge and out along the route to London are bound to be jam-packed with spectators, so people who live and work in the city should be prepared for a good deal of disruption to normal daily activities, including road closures and changes to public transport. We’ll be filling you in on further details and developments surrounding the Cambridge stage of the Tour de France in the next issue of Cambridge Matters. ■ • Website: le-tour-cambridge Twitter: @LeTourCambridge Facebook: LeTourCambridge

City pools look towards a ‘Better’ future If you’ve visited any of the city’s public swimming pools in the last few weeks, you’ve probably noticed a few changes starting to take shape. That’s because a new company, Greenwich Leisure Limited (GLL) – which will be operating in Cambridge under the name ‘Better’ – have recently taken over the contract to run pools and leisure facilities on behalf of Cambridge City Council. The new contract to manage the city council’s pools and leisure facilities for a seven year period was awarded to GLL, a charitable social enterprise who run more than 120 leisure facilities around the country – including a range of facilities on the Queen Elizabeth Olympic Park such as the Copper Box and the Aquatics Centre,

which reopens to the public in 2014. They will manage Parkside Pools, Jesus Green outdoor pool, and the Abbey Leisure Complex, as well as the city’s outdoor paddling pools, the learner pool in King’s Hedges, Cherry Hinton Village Leisure Centre and some of our outdoor sports pitches. Building on recent improvements to the city’s pools – including new changing facilities and the installation of solar thermal technology (see page 17) – there will soon be additional investment in a new fitness facility at Parkside Pools, a first floor extension to the gym along with additional refurbishments at Abbey Pool, and further initiatives across the pools to reduce energy consumption. ■

• Email: Phone: 01223 457000 Website: • •


Cambridge – Where people matter

Council team tackling the fraudsters Fraud is a subject making headlines. Social housing fraud, benefit fraud and local taxation fraud can cost taxpayers large sums of money, and in the tougher economic conditions of recent years, it’s to everyone’s advantage that local councils tackle these issues head on so we can continue to provide benefits to people who are entitled to them. Cambridge City Council’s Fraud Prevention Team works alongside other agencies like the Police, DWP, HMRC and the UK Border Agency – as well as, and most importantly, the residents of Cambridge – to ensure that people who they suspect of trying to cheat the system are challenged, and where appropriate prosecuted. As one of the council’s Fraud Prevention Officers, Chris Schofield explains: “Many people may not know this, but as a council we have powers given to us to carry out full criminal investigations.”

false identities or the illegal sub-letting of rooms or whole properties (tenants can let a room in their property, but need permission to do so). Chris tells of a recent case in Cambridge, when, following a random unannounced visit the occupant mentioned that their landlord had just popped out. “Now obviously they shouldn’t have had a resident landlord as it was a council property” he says, “so that aroused our suspicion and an investigation started”. Evidence was gathered, and working alongside the Area Housing Officer, the Fraud Team managed to gather enough evidence of illegal sub-letting to interview the person who had been allocated the property. She admitted the offence in interview and the council has subsequently recovered the property. How you can help A recent change to the law means that sub-letting a council property without permission is now a criminal offence. Not only is it likely that the individual will be prosecuted and lose the property, but the council will recover all profits from the rent they charged their sub-tenant and plough this back into council services for all. So the question is – what should the people of Cambridge look out for, and if someone suspects social housing fraud is being committed, how can they help us stop it? Chris says: “Look out for people that you don’t

Social housing fraud In response to public and government concerns, the team are increasingly focusing on social housing fraud, which can take many forms. While the vast majority of Cambridge City Council’s housing tenants are of course entirely genuine, there have been cases of people trying to obtain a property by pretending they are homeless, or genuine tenants simply leaving the property empty – when it could be used by someone in need. One example case ld be a sign A neglected garden cou mitted com involved investigating ing housing fraud is be a woman who had lied about being a single parent, and had been given a council house and welfare benefits in the city. Enquiries established that she was actually living miles away with her husband, and they had been using the property in Cambridge to house workers for her husband’s company. The property and welfare benefits were taken back to be used by people within our community who are in genuine need. Other cases involve


recognise entering a property, people not coming and going as they were, gardens being overgrown or just things that are generally out of the ordinary.” Advice and support Anyone who provides information to the council’s Fraud Prevention Team can be assured of strict anonymity. And if financial difficulties are prompting residents to think about committing fraud, Cambridge City Council’s officers can always help with advice and support to assist tenants in organising their payments. Investigating fraud is challenging work, but as Chris explains, it’s something that’s beneficial to everyone in Cambridge. “I am an ex-police officer from Hampshire but moved back to Cambridge where I grew up, because I’d found this job where I thought I could really make a difference to my community. What we’re really doing is protecting taxpayers’ money and helping people who really deserve it.” n

• You can contact the council’s Fraud Hotline anonymously on 0800 328 0572 or email We take all allegations seriously and treat them equally and fairly. • •


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Cambridge - A good place to live, learn and work

What’s happening in the station area of Cambridge?

If you’ve been anywhere near Cambridge station in the last couple of years you’ll no doubt have seen the large-scale development there, known as CB1, that has rapidly been taking shape. When completed, the development will combine residential space, offices, shops and a hotel – plus a transport interchange and large public square – to form a new ‘gateway’ to the city. Here’s a rundown of what’s been going on there and what you can expect to see in the coming months. Planning permission was granted in December 2012 for a new office building at 22 Station Road, opposite the already-occupied Microsoft Research building. This will be occupied by Mott MacDonald. In February 2013 planning permission was granted for the third and final phase of the proposed student accommodation. This building will run parallel to the railway line. Work has now started here, as well as on the second phase of student rooms adjacent to Hills Road. The first phase of residential accommodation at CB1 is nearing completion and the first new residents started to move in during the autumn. In the summer the city council’s Planning Committee resolved to approve planning permission for a new office building called One Station Square, facing the station, and a cycle park/hotel building. The cycle park will provide 2874 cycle parking spaces (making it the largest in the UK). The 231 bed hotel will be part of the Ibis chain. Planning officers are currently assessing applications for the second phase of residential development off Tenison Road and the Station Square. It is expected that applications for this phase

• • •

will be presented to the council’s Planning Committee in December or January. Detailed plans have also been submitted for the conversion of the landmark Foster’s Mill building into flats, and the largest of three new areas of open space in the Station Area. Work is currently taking place on these key elements of the development. The Public Inquiry which will determine the appeals against the refusal of Conservation Area Consent for the demolition of Wilton Terrace, 32/38 Station • Email: enquiries@ Road and planning permission for a pair of office buildings Phone: 01223 457000 took place in October. The Website: Inspector’s decision is likely uk/draft-local-plan-2014 before Christmas. n

• •

The Local Plan – what next? The consultation period for the draft Local Plan 2014 – the document that will set out the framework for the growth and development of Cambridge until 2031 – finished at the end of September. The city council received more than 3000 responses (known as representations) from the public and interested parties from the most recent phase of consultation. So what happens next? Council officers read all the representations to identify key issues. Key issues and a schedule of proposed changes to the plan will be discussed at a number of committees over the next few months. Further information on the dates for committees will be available at In the spring, the plan will be submitted to the Secretary of State, who will appoint an independent examiner (Planning Inspector) to assess the plan. The Planning Inspector is obliged to read all the representations in full The Inspector decides which issues will require further examination at public hearing sessions The Inspector can require changes to be made to the plan. Where these changes are significant, the Inspector may require further consultation to be carried out. it is envisaged that the plan could be formally adopted by the council in winter 2014-15. n

• • • • • •




  NO

Clean items for recycling – not in bags

 Envelopes containing

Paper, magazines and envelopes

Empty aerosols

Glass bottles and jars

Phone books and catalogues



Plastic bottles, tubs, pots and trays

Clean foil

Cans, tins and metal jar lids

Wrapping paper (no plastics/foil wrap)

Greetings cards

Food waste

Garden waste

Untreated wood and sawdust

REDUCE Please try to reduce other rubbish that can not be recycled or composted


 Non-compostable items

 Plastic & plastic bags

RECYCLE BATTERIES: Pop them in a plastic bag and attach to the handle of the green bin

Cut-up real Christmas trees

bubble-wrap (for example, Jiffy Bags)  Wood, plasterboard  Food or garden waste  Pyrex, plate glass, glass dishes or light bulbs  Saucepans/other metal items not listed on the left  Foil-lined plastic pouches (for example from pet food)  Crisp packets  Shredded paper  Plastic bags  Cling film and plastic wrapping  Expanded polystyrene or Styrofoam  Plates/crockery  Clothing and textiles

Shredded paper

General rubbish

(including biodegradable/corn starch)  Nappies  Soil or stones  Painted or treated wood  Cat or dog waste  Drink/soup cartons (for example, Tetra Pak)  Clothing and textiles

 Rubble  Bricks  Soil  Very heavy items • •

Cut out and keep


Cut out and keep

Cut out and keep recycling guide What goes in your bins?

Cambridge – Caring for the planet

Changes to your bin collections this Christmas The bank holidays over Christmas and the New Year will mean some temporary changes to your bin collections. While most collections will be one day later than normal, residents whose regular collection would fall on Wednesday 25 December, Christmas Day, will need to put their bins out on the Saturday before Christmas – Saturday 21 December. This information will also be available on cards attached to your bins, on our website, and on posters displayed at a range of locations throughout the city. ■

Date of usual collection

Revised collection date

Monday 23 December

No change

Tuesday 24 December

No change

Wednesday 25 December

Saturday 21 December

Thursday 26 December

Friday 27 December

Friday 27 December

Saturday 28 December

Monday 30 December

No change

Tuesday 31 December

No change

Wednesday 1 January

Thursday 2 January

Thursday 2 January

Friday 3 January

Friday 3 January

Saturday 4 January

Monday 6 January

Back to normal

Winter waste and recycling tips 1

Give Christmas trees a second life

Recycle your real Christmas tree at our dedicated site at Cherry Hinton Hall car park any time from Boxing Day to Sunday 19 January. You can also take your tree to the recycling centres at Milton or Thriplow. If you can’t make it to the recycling facilities, you can chop your tree yourself and place it in your green bin (please make sure the lid can be fully closed) or brown compost sacks.


Keep your bin cosy

Items including food and garden waste can freeze to the inside of wheelie bins during cold spells, meaning they don’t empty properly when collectors tip the bin into refuse trucks. You can help by wrapping your food waste in paper (newspaper will do, or you can buy paper liners from city council receptions), lining the bottom of your bin with cardboard and storing bins somewhere sheltered wherever possible.


Save money at Christmas – don’t waste your food

The average family throws away £60 worth of food every month and this can be even higher over the Christmas period. It is well worth planning meals in advance to save you money and make sure nothing goes to waste. If you’re not sure how much to cook there is advice on perfect portion sizes at www.

• Email: Phone: 01223 458282 Website: e


Love your leftovers

It doesn’t have to be turkey sandwiches for a week, as there are lots of tasty things you can make with your leftovers. Why not try a turkey tikka masala or Christmas pudding ice cream instead? Recipes for these and many more are available at the lovefoodhatewaste. com website. If you know you and the family hate leftovers the next day, why not pop them in the freezer and they’ll keep for up to three months.


Recycle what you can’t eat

Don’t forget you can recycle all your food waste, including cooked food, bones, meat, fish, dairy and egg shells as well as fruit and vegetable peelings. Make recycling food waste easier with a free kitchen caddy, available from all city council receptions. Simply scrape peelings and leftovers into it, then empty it every couple of days into your green wheelie bin. Line your caddy To keep your caddy clean and make it easier to empty, it’s a good idea to use liners. Only paper liners are suitable (not biodegradable plastic or corn starch ones) – other kinds do not break down quickly enough in our fast composting process. Paper liners are available from all council receptions except the Guildhall, and cost £2.80 for 50. You can also use a couple of sheets of newspaper instead.



Cambridge – Where people matter

Ensuring a fare service for all At this darker, colder time of year, taxis can provide a fast, reliable and convenient way to get around the city. The city council is responsible for licensing all Cambridge taxi drivers and ensuring that they comply with regulations to ensure customers who often rely on them are getting the service they deserve, 24 hours a day, seven days a week. So if you’re using taxis in Cambridge this winter, here are answers to some of the most frequently asked questions about the service they provide. What are the differences between the two types of taxi you see in Cambridge? Hackney carriages carry the council’s crest on the front doors and a “Taxi” light on the roof. They can be found on ranks at different locations in the city or they can be hailed while moving. Private hire cars must be pre-booked through a private hire operator. Private hire cars are identified by their door signs which advertise their operator and have the words “Private Hire – Pre-Booked Only”. If I come to a taxi rank can a driver refuse to take me? No, drivers may not refuse to take a customer unless there is a really good reason – for example if they are drunk and abusive, but not simply that their journey is

too short or that they need to have a wheelchair loaded. Can I pick up a private hire car anywhere? No, private hire cars may not use ranks or wait in the street to accept face-to-face hiring. If a driver of a private hire car accepts direct bookings without the job going through the operator then this is illegal, and in the event of an accident the driver may not be insured. How much should my fare cost? For journeys from a rank to a destination in the city, the fare is shown on the taxi’s meter. However, if the journey will end outside the city, customers have an option either to accept the metered fare, or to seek a quote from the driver, if there is potential to save money. Drivers may not insist on a nonmetered journey, however, as it is the customer’s choice. What can I expect from a taxi driver? Drivers undergo strict checks to ensure

that they are “fit and proper” people. This means they have passed various criteria such as criminal record checks and undertaken a ‘knowledge test’. Passengers should be offered assistance with luggage and, where the vehicle is wheelchair accessible, with loading and securing of the chair. The council expects a high standard of driving and conduct from their licensed drivers. Many drivers have spent a lifetime working the streets of the city and can be relied on to provide a good service. However, where we have evidence that a driver fails to meet these standards then the Licensing Committee is asked to review their licence. All types of taxi vehicle should be clean and tidy, at all times. ■

• Website:

taxi-licensing Email: enquiries@cambri Phone: 01223 457890

Thinking of running your business from home? Do you run a business from your home, or are you thinking about doing so? If so, there are a few things you should be aware of – and that the city council can help advise you on. If you rent your home, some tenancy agreements may not allow you to use it for business purposes, so speak to your landlord first. If you own your home, you may still need to seek planning permission, especially if you


wish to convert part of your premises or change the use of a garage or outbuilding, so why not call us for a chat first? Depending on the type of your business, we can also advise you on what regulations may apply to you. For instance, if you are storing or preparing food for sale or public consumption either from your home or elsewhere, you will need to be registered with our Environmental Health team, who will also be happy to help ensure you are up-to-date with all food safety laws. Whatever your business, you may need to assess the risks involved and make sure you have satisfied the requirements of certain health and safety regulations. Again, the city council can help make sure you comply with all current legislation. Many successful businesses have their roots in domestic premises, but it benefits everyone to ‘get it right’ from the start. If you

have any questions, the city council will be able to offer just the right guidance you need. ■ • Website: cambridge.g-fo r-businesses information-and-advice Email: enquiries@cambri Phone: 01223 457000

Or is your business ready to grow? If your business is starting to outgrow your home, remember that Cambridge City Council has business premises, offices and shops to let across the city, for small and medium-sized firms. For more information visit uk/business-property or call 01223 457000. ■ • •


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Cambridge – Where people matter

Getting active with the city’s communities Throughout the year there are always plenty of activities going on around the city organised by Cambridge City Council for different groups within the community, who make Cambridge such a diverse place to live. Here are some events we’ve been involved with in recent months… Cambridgeshire Celebrates Age During the autumn the city council contributed a number of activities to the countryside partnership project Cambridgeshire Celebrates Age. This annual event highlights the part that people in their later years play in the county, encourages active living and aims to dispel a few myths about older people – while having plenty of fun at the same time. This year’s events in Cambridge itself included guided group visits to university museums and a Forever Active day at The Grafton shopping centre, during which participants tried their hands at a range of activities ranging from Boxercise to Zumba dance fitness. ■

Cambridge residents on a trip to Kettle’s Yard

For details of similar events for older people throughout 2014, look out for our next guide being published in the New Year, and which will be available from reception at the Guildhall. Alternatively visit cambridgeshire-celebrates-age or call 01223 457000. Community event in Coleridge Residents in and around the Tiverton Estate area of Coleridge ward attended a community day at St Thomas‘s Hall on Ancaster Way recently, one of many such

events that the council helps coordinate during the year. The free event gave residents a chance to find out about community activities happening in and around their area, to flag up any ideas for new activities, identify issues in their neighbourhood, and to explore the idea of setting up a residents’ association. Groups attending the event included the fire service, the police, Cambridge City Credit Union, Community Navigators and many more. The Chypps team bus was also on hand promoting a new session for children and young people which is taking place every Wednesday from 3.30-5.30pm outside St Thomas’ Hall on Ancaster Way. For information on the Coleridge event and similar activities taking place elsewhere phone 01223 457878. ■

• Email: Phone: 01223 457000 Website:


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Cambridge – Caring for the planet

Abbey Leisure goes solar thermal City swimmers may not realise it while they’re splashing around happily in the pool at the Abbey Leisure Complex, but the water they’re enjoying is being kept at its optimum temperature thanks to the power of the sun. It’s not quite that simple, but the sun does indeed provide energy for two solar thermal systems that were installed in April to heat the water in the main and learner pools at the Abbey Leisure Complex beside Coldham’s Common. The project is part of Cambridge City Council’s wider Carbon Management Plan, which embraces more than 60 projects aimed at reducing the council’s carbon emissions and provide substantial financial savings. Solar water heating systems collect heat

from the sun (even on cloudy days) and use it to heat up water which is stored in a hot water cylinder. Heating swimming pools conventionally is fast becoming an expensive business due to escalating fuel prices and inefficient boilers, so using solar panels can result in considerable savings to a pool’s running costs. The council decided to install solar thermal at the Abbey’s pools because it will help to reduce its gas use and so reduce carbon emissions and running costs. It also offers security for subsequent years against fuel price inflation over the 25 year life span of the system. This is further assisted by the government’s Renewable Heat Incentive (RHI) which pays the council

money for every kWh generated by the solar thermal system, for up to 20 years. Residents can also make use of the government’s Renewable Heat Incentive through installing eligible technologies in their own homes through the Green Deal and the local scheme called Action For Energy – see the other article on this page. ■

• Email: sustainablecity@ Phone: 01223 457046 Website: cambridge.go sustainability

Action On Energy – for warmer homes and reduced bills If you’ve already found yourself in need of an extra jumper around the house this winter, or have started to worry a little about the amount you’re paying for your heating, you might like to know about a scheme that could help your home feel warmer and your bills feel lighter, without significant upfront costs. Local councils including Cambridge City Council have joined forces to launch Action On Energy Cambridgeshire, a scheme that encourages households and businesses to make energy efficiency improvements to their properties. It aims to be a local focal point for getting a wide range of energy-efficiency advice, grants, finance options and installation. The scheme is a partnership with Climate

Energy Ltd and supports the government’s Green Deal – which was established to increase consumer confidence by providing easier access and advice on energy-efficiency assessments, measures that homeowners can take, and some of the grants and finance measures available. Action On Energy essentially works like this: Your property’s energy performance is assessed Potential improvements are identified Funding advice is provided to help you install features such as better wall, loft and floor insulation, a more efficient boiler or a move to renewable energy If you decide to carry out improvements you will be given access to a variety of grants that are not always income-related. If you need additional funding to carry out the work you can also consider a number of loan options including the unique Green Deal Finance option. Through Green Deal Finance, the money you save on your energy bill from having the improvements installed is then used to pay

• • •

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Cambridge – Where people matter Contact the council? Save time do it online Did you know that our website contains a wealth of information about council services which may well help provide the answers to any query you may have? And as it’s available 24 hours a day, seven days a week, it means you can access it whenever you need information, without having to phone us during office hours. The website also lets you email us directly if you can’t find the answer to a question immediately, and you should always receive a prompt reply to any query you email to us. Other ways you can save time are: Council Tax student discount or exemption applications online If you’re a student in Cambridge and need to supply your student certificate to apply for a Council Tax discount or exemption, you can now simply email us a copy us to If you do so, please quote your Council Tax account number or full address, include the names

• Email: enquiries@cambridge.g Phone: 01223 457000 Website:

Council meetings Everyone is welcome to attend council, committee or area committee meetings – the sessions where many council decisions are made. Here are some of the meetings coming up in the next few weeks. They take place at the Guildhall unless stated.

of all adults living in the property and request that the appropriate discount or exemption is applied to your account. payments to the council • Making You can also now make secure card

Area Committee: Thursday 9 • East January, 7pm, Cherry Trees Day Centre, St Matthew’s Street. West Central Area Committee: Thursday 9 January, 7pm, Castle Street Methodist Church. South Area Committee: Monday 13 January, 7pm, Cherry Hinton Village Centre. Environment Scrutiny Committee: Tuesday 14 January, 5pm. Community Services Scrutiny Committee: Thursday 16 January, 1.30pm. Strategy and Resources Scrutiny Committee: Monday 20 January, 5pm. North Area Committee: Thursday 6 February, 6.30pm (phone for details) Strategy and Resources Scrutiny Committee: Friday 7 February, 5pm. Council Special Meeting: Thursday 13 February, 6pm. East Area Committee: Thursday 20 February, 7pm, Cherry Trees Day Centre, St Matthew’s Street. Council: Thursday 27 February, 6pm. If you would like a particular subject discussed at a council or committee meeting, or if you would like to speak or ask a question, please let us know in advance. Agendas are available before meetings. ■

payments via the council website for your Council Tax, business rates, housing rents, service charges and housing benefit overpayments. If you prefer, you can also make payments for these services using our automated telephone payment line on 01223 457779 at any time of day. ■

Cambridge Design and Construction Awards

There are some stunning buildings in Cambridge, both historic and modern and every year the Cambridge Design and Construction Awards recognise some of the outstanding new additions to the city’s built environment. The awards, presented by Cambridge City Council, the Cambridge Forum for the Construction Industry and Cambridge News, recognise the best recent building projects in four categories: best new small building (under £1m construction costs), best new building (over £1m), conservation of an existing building and alteration or extension of an existing building. The panel of judges can also decide to present awards to projects in the public realm, as well as good examples of sustainable design and construction. Have you been involved in a building or

conservation project in the city that you think deserves to be honoured? If so, why not submit an entry by 31 December? ■

NRAP Architects


enter • For full details of how tonst ruction

Cambridge Design and Co Awards. Email: susan.smith@cam Phone: 01223 457000 /cambridgeWebsite: wards design-and-construction-a

• • • • • • •

Get involved and Shape Your Place If you have an issue that you’d like to raise regarding your neighbourhood, why not take a look at Shape Your Place? Shape Your Place is an award-winning website launched earlier this year in Cambridge, which gives residents the chance to debate, campaign, report issues and engage directly with the city council, the county council, the police, the fire service and other local groups. It also gives local community groups a platform to share their news and events, and is always on the lookout for community reporters to report and video things happening where they live. It’s a great way to make a real difference in your community! To find out more visit ■


ces@ Email: democratic.servi Phone: 01223 457013 Website: • •


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Know your city councillors

Know your city councillors

North Area Committee




Arbury Carina O’Reilly 97a Victoria Road, CB4 3BS

King’s Hedges T: 07791 227953 Labour



Peter Roberts 97a Victoria Road, CB4 3BS

T: 07974 392234 Liberal Democrat

Richard Johnson 688 Newmarket Road, CB5 8RS

T: 316389 Liberal Democrat

Simon Brierley 9 Markham Close, CB4 2PX


T: 07514 939459 Liberal Democrat

Sarah Brown 23 Ravensworth Gardens, CB1 2XL

Susannah Kerr 101 Gilbert Road, CB4 3NZ

T: 457238 Liberal Democrat

Max Boyce 18 Springfield Road, CB4 1AD

T: 358292 Liberal Democrat

Gail Marchant-Daisley 120 Ross Street, CB1 3BU

Margery Abbott 85 Darwin Drive, CB4 3HQ

T: 07766 092034 Labour

Mike Pitt 57 Coles Road, Milton, CB24 6BL

T: 709544 Liberal Democrat

Kevin Blencowe 16 Ferndale Rise, CB5 8QG

South Area Committee





Wards: Trumpington, Cherry Hinton & Queen Edith’s For more information on South Area Committee meetings and how you can get involved please contact us on 01223 457000 or go to

Cherry Hinton Robert Dryden 8 Bird Farm Road, Fulbourn, CB21 5DP


T: 07968 216411 Labour

Lewis Herbert 77 Cherry Hinton Road, CB1 7BS

Labour & Co-operative

George Owers Flat 2, 17 West Road, CB3 9DP

Labour & Co-operative

T: 07769 974307 Labour & Co-operative

Shapour Meftah 104 Foster Road, CB2 9JR

T: 512647 Conservative

Andy Blackhurst 34 Foster Road, Trumpington, CB2 9JR

T: 511937 Liberal Democrat

Sheila Stuart 3 Aberdeen Square, CB2 8BZ

T: 457233 Liberal Democrat

T: 721027

T: 07833 012979

West/Central Area Committee

Zoe Moghadas 62 Greville Road, CB1 3QL

T: 07813 700986 Labour


Paul Saunders (Mayor) 34 Ross Street, CB1 3BX

T: 213803 Liberal Democrat

T: 07914 700602 Labour

Catherine Smart 136 Ross Street, CB1 3BU

T: 511210 Liberal Democrat

John Hipkin 15 Oxford Road, CB4 3PH

T: 564126 Independent

Simon Kightley 6 Sherlock Court, CB3 0JB

T: 07450 382870 Liberal Democrat

Philip Tucker 11 Maltings Close, CB5 8EB

T: 210036 Liberal Democrat

T: 710580 Liberal Democrat

T: 722214





Wards: Castle, Market & Newnham For more information on West/Central Area Committee meetings and how you can get involved please contact us on 01223 457000 or go to


Queen Edith’s

T: 351669


Damien Tunnacliffe 45 Pretoria Road, CB4 1HD

T: 457239


Jeremy Benstead 47 Gilbert Road, CB4 3NX

T: 520027


West Chesterton

Wards: Abbey, Coleridge, Petersfield & Romsey For more information on East Area Committee meetings and how you can get involved please contact us on 01223 457000 or go to


T: 07964 280689 Labour

Tim Ward 12 Harding Way, CB4 3RR



Caroline Hart 3 Galfrid Road, CB5 8ND

Labour & Co-operative

Gerri Bird 5 Grieve Court, CB4 1FR


T: 07885 976830 Labour

Kevin Price 12 Lavender Road, CB4 2PU

T: 353937

East Area Committee

Nigel Gawthrope 15 Perse Way, CB4 3SG

Mike Todd-Jones 2 Tedder Way, CB4 3RJ 

East Chesterton


Wards: Arbury, East Chesterton, King’s Hedges & West Chesterton For more information on North Area Committee meetings and how you can get involved please contact us on 01223 457000 or go to


Jean Swanson 75 Cavendish Avenue, CB1 7UR

T: 248319 Liberal Democrat

Tim Bick 13 Warkworth Street, CB1 1EG

T: 07720 413173 Liberal Democrat

Rod Cantrill 11 Millington Road, CB3 9HW

T: 368928 Liberal Democrat

Russ McPherson 184 Church End, Cherry Hinton, CB1 3LB  T: 457227 Labour

George Pippas (Deputy Mayor) 5 Mowbray Road, CB1 7SR

T: 473223 Liberal Democrat

Andrea Reiner 24 Hurst Park Avenue, CB4 2AE

T: 07717 693858 Liberal Democrat

Sian Reid 27 Millington Road, CB3 9HW

T: 356100 Liberal Democrat

Mark Ashton 23 March Lane, Cherry Hinton, CB1 3LG  T: 07774 570976 Labour & Co-operative

Sue Birtles 54 Hartington Grove, CB1 7UE

Julie Smith Flat 15, Robinson College, CB3 9AN

T: 766259 Liberal Democrat

T: 457246 Labour • •

T: 07791 905589 Labour & Co-operative

Colin Rosenstiel Broughton House, 98 King Street, CB1 1LN  T: 368326 Liberal Democrat • •










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Cambridge Matters Winter 2013  
Cambridge Matters Winter 2013