Alan Neben reviews the topsy-turvy year that was and tracks the big Business News stories of 2023 Pages 6-7
ROTORUA 2023 BUSINESS AWARDS
For the glitz and glamour from the Tompkins Wake Rotorua Business Awards 2023 and a full list of award winners Pages 20-21
NEW APPOINTMENTS
Organisations ring in a swathe of changes across the Bay as 2023 draws to a close Pages 22-23
BUSINESS LEADERS REVIEW 2023/2024
> SPECIAL FOCUS
Each December, Bay of Plenty Business News sits down with members of the business community and asks them about their experiences of the current environment. In this December’s Thought Leaders edition we hear from 12 prominent business people as they consider the prospects for their own businesses, their industry sectors and for the business community as a whole. See pages 8-19.
Back row: Freddie Bennett – Titan Sky, Andrea Scatchard – Deloitte, Steven Matthews – Link Business Brokers, Lyndon Settle – Quayside Holdings, Ryan Storm – Royal Wolf, Andy Martin – Cooney Lees Morgan, Dr Wayne Beilby – PMG Funds. Front row: Kate Ashcroft – Copeland Ashcroft, Sarah Ashby – Jarden, Gareth Wallis – Tauranga City Council, Ezra Rentoul – Stratus Blue, Mark Wassung – Design Engine Architects.
Bay of Plenty Business News has a circulation of 8000, distributed throughout Bay of Plenty between Waihi and Opotiki including Rotorua and Taupo, and to a subscription base. Bay of Plenty Business Publications 309/424 Maunganui Rd, Mt Maunganui, 3116
OUR CROWDED SKIES
> By DAVID PORTER
Irecall as a toddler being transfixed by the grainy black and white movies of humankind’s first explorations into space, culminating in the first landings on the moon.
As we look up into our night sky, we may be deluded into thinking that we are still looking out onto a vast unexplored world.
space, we have still managed to clutter up Earth’s near orbit to an amazing extent.
According to a source published online, quoting the Index of Objects Launched into Outer Space – maintained by the United Nations Office for Outer Space Affairs (UNOOSA) – there were 11,330 individual satellites orbiting the Earth at the end of June 2023. That is almost 40 percent up on January 2022.
International protocols
Keep in mind there are various international protocols involved in gaining permission to launch a satellite.
But still, the growth in the industry is staggering. Since 2018 there have been more objects launched into space than in the previous 60 years of the space industry.
across and that there could be millions of pieces smaller than 1cm. How long a piece of space debris takes to fall back to Earth depends on its altitude.
Bay of Plenty Business Publications specialises in business publishing, advertising, design, print and electronic media services. In case you missed last month’s edition
That is in itself unsurprising given that 2022 saw the most objects ever launched into space in one year, with 2,474 objects leaving the
However, as the report notes, in the first half of 2023 there have already been more than 1,000 objects launched, so the numbers are likely to
Even here in New Zealand we can lay claim to our own space launch station, the Rocket Lab Launch Complex, located near Ahuriri Point at the southern tip of Māhia Peninsula.
And according to Encyclopaedia Britannica fact checkers, space debris – that is artificial material orbiting the earth that is no longer functional – represents a staggering problem.
Much of the debris is in low Earth orbit, within 2,000 km of Earth’s surface, though some debris can be found in geostationary orbit around 35,000 km above the equator. As of 2021, the United States Space Surveillance Network was tracking more than 15,000 pieces of space debris larger than 10cm across.
According to their article, there are about 200,000 pieces between 1 and 10cm
Because of the high speeds at which objects orbit Earth (up to 8 km per second), a collision with even a small piece of space debris can damage a spacecraft. For example, space shuttle windows have often had to be replaced because of collision with debris collisions with objects smaller than 1mm (0.04 inch). You may have wondered to what extent the internet services we have all come to rely upon may be affected by this curious dump site we have created in near space. As with so many things, it all comes down to money. As a sailor I have long depended upon GPS navigation for sea voyages. Thankfully satellites provide access for locations that have no cables running anywhere close such as ships, oil platforms, aircraft, overland expeditions … and my yacht.
David Porter
Toi Ohomai recognised at Defence Force Awards
Toi Ohomai | Te Pūkenga has been recognised for its commitment to kaimahi at the annual Minister of Defence Force’s 2023 Tohu Awards.
Run by the Defence Employer Support Council (DESC), the annual awards officially acknowledge how employers of Reserve Force and Cadet Force Officers are vital to Defence Force effectiveness, enabling attendance of training, fulfilment of deployment opportunities and supplementation to Regular Force members.
The awards recognise that employers also benefit in employing and supporting members of the Reserve and Cadet Force Officers, as well as Limited Service Volunteer Graduates, as the training they received through the NZDF helps develop and sharpen their skills in leadership, teamwork, communication, discipline, planning and management.
Toi Ohomai |Te Pūkenga, was named the Employer of the Year, and was nominated by Major Eli Crawshaw, an automotive tutor and a Cadet Force Officer. In the nomination, it stated that Eli’s
commendable service was made possible through the institute’s commitment to the New Zealand Cadet Forces (NZCF). The judges said the institution had consistently provided support to Eli and the Cadet Units in the Western Bay of Plenty.
The recognition extends beyond a mere acknowledgment of employer support.
“Toi Ohomai | Te Pūkenga has human resources policies that prioritise service in the organisation and recognise the value of skills obtained through the NZCF training program, regularly utilising skills gained from NZCF in the workplace,” judges said. “Leadership and guidance provided by line managers at Toi Ohomai | Te Pūkenga have been instrumental in helping MAJ Crawshaw achieve success in his role as a senior Cadet Force Officer.”
Toi Ohomai | Te Pūkenga
Associate Dean Dan Taylor says the institute values its kaimahi
(staff), and says it was humbling to accept the award on behalf of the organisation.
“As Eli’s line manager, I was able to accept this award. I’ve seen first-hand Eli’s dedication and commitment, not only to Toi Ohomai but also in his role as a Cadet Force Officer. It’s great that we have been acknowledged for our attentive and responsive approach to the needs of our kaimahi.”
Dan says all employers who were nominated spoke about people who have volunteer roles outside of their main employment and the exceptional value they bring to their respective organisations.
Encouraging volunteer work and social contributions, Dan says, leads to diligent, high-performing employees in the workplace.
“They bring these skills and their values into our organisation, which is hugely valuable.”
Toi Ohomai | Te Pūkenga’s recognition as the New Zealand Cadet Force Officer Employer of the Year highlights the institution’s commitment to fostering positive relationships between employers and members of the Reserve and Cadet Force Officers, contributing significantly to the overall effectiveness of the Defence Force.
Wai Ariki lauded with highest honour at design awards
Rotorua’s new luxury spa, Wai Ariki Hot Springs and Spa, has been nationally recognised for its eye-catching, innovative design, winning three accolades in this year’s Designers Institute Awards.
When planning first began nearly a decade ago, Pukeroa Lakefront Holdings Limited (PLHL), which owns Wai Ariki, laid down a design wero (challenge) for the creation of a culturally, architecturally, experiential and beautiful space.
Architecture and design firm, RCG, responded to that wero and its innovation and efforts have now been rewarded with a prestigious Purple Pin for Best Overall Design in the Spatial Section, and two Gold Pins in the Public, Private & Institutional, and Healthcare and Wellbeing categories.
The Gold Pin is coveted as it represents the winner in each category, but it’s only the best piece of design in each discipline that is given the supreme Purple Pin, being held up as work that raises the bar of New Zealand design.
PLHL Chairman, David Tapsell, says the design acknowledgements are a testament to the truly unique space RCG helped create for Wai Ariki Hot Springs and Spa.
“When manuhiri walk through the doors at Wai Ariki, they have a visual and
sensory experience, with the physical space combining the area’s geothermal legacy with our authentic Ngāti Whakaue story. There is nowhere else in the world where one can have that same experience and RCG have done a fantastic job of bringing our vision to life.
“Wai Ariki is a fitting and striking addition to the newly transformed Rotorua lakefront. We are proud to be playing a key role in lifting Rotorua’s tourism offering, which is critical for our city’s build-back after Covid. Wai Ariki has now been recognised at the highest level by Designers Institute and all of Rotorua can be proud of this.”
The physical design of Wai Ariki Hot Springs and Spa is inspired by Ngāti Whakaue cultural narratives. It is infused with local whakairo (Māori carvings) and reflects the volcanic colour palette of the rohe. RCG Director, John Lenihan says the team is delighted and humbled by the Designers Institute Awards.
“This kaupapa means so much to PLHL and Ngāti Whakaue – and all of us as a
result. We have worked with Pukeroa Oruawhata for 30 years and the development of Wai Ariki Hot Springs and Spa is a significant highlight in that longstanding relationship. It was fully guided by them and Ngāti Whakaue cultural experts as mana whenua.
“Wai Ariki Hot Springs and Spa is unique globally and is already getting significant worldwide attention. We are literally ecstatic that the development has been
officially acknowledged in this way,” says Mr Lenihan.
Wai Ariki offers two exclusive spa areas – Te Āhuru Mōwai (Sanctuary), a premium space for bathing and spa treatments, and Wai Whakaora (Restorative Journey) a cultural thermal wellness experience. Both have been specifically designed to deliver maximum well-being benefits, building on the centuries-old healing practices of Ngāti Whakaue.
Business confidence in Rotorua soars by nearly 50% – promising trend revealed
RotoruaNZ, in collaboration with the Rotorua Business Chamber, has released the fourth Rotorua Business Pulse Survey results, highlighting the evolving sentiments of Rotorua’s business leaders.
The latest survey reveals a significant upswing in forward-looking business confidence, with an impressive increase of nearly 50% compared with the April survey findings. This surge in confidence reflects Rotorua’s resilience and adaptability, showcasing a positive trajectory for the local business community.
The Rotorua Business Pulse initiative continues to serve as a key barometer for assessing the health of the local economy, providing a valuable platform for business leaders to convey their insights. The most recent survey, conducted from October 18th to November 5th, saw active participation from 108 Rotorua-based businesses, contributing to the dataset underpinning these findings.
Andrew Wilson, Chief Executive of Rotorua NZ, said “the findings from this survey reaffirm Rotorua’s potential as a thriving place to do business. This surge in confidence reflects the resilience of our local businesses and their readiness to embrace opportunities in an ever-evolving economic landscape.”
Bryce Heard, Chief Executive of the Rotorua Chamber, echoed these senti-
ments, saying, “The survey results are a testament to the collaborative spirit of our business community and its ability to adapt to changing circumstances. Rotorua is poised for growth and prosperity, and this renewed confidence is a clear indication of that.”
As part of this initiative, a comprehensive dashboard has been developed to provide a user-friendly platform for stakeholders to access and analyse the survey data. This resource will help community leaders, businesses, and policymakers make informed decisions and monitor Rotorua’s economic pulse.
Notable trends highlighted in the survey include an optimistic outlook for the next year, likely driven by factors such as recent government changes, a heightened focus on reputation rebuilding for talent attraction, increased infrastructure investment, and a significant uptick in the adoption of AI technology by local businesses, with a growth rate of over 50%.
These positive findings underscore Rotorua’s resilience and potential for growth, setting the stage for a prosperous future for the local business community.
CORPORATE GIVING MADE EASY WITH THE ACORN FOUNDATION
More than 14 local businesses – large and small – are choosing to give back to the community via the WBOP’s Community Foundation: the Acorn Foundation. Why? Because it’s local giving, for local causes.
“We know that CSR is increasingly important to companies and their employees. Acorn offers tailored solutions to help local businesses achieve their corporate giving goals,” says Emily Goulding, Acorn’s Corporate & Community Giving Manager.
“There are so many ways to give through Acorn: corporate scholarships, employee workplace giving, corporate endowment funds... It’s all about boosting office morale and showing your company cares about the communities you work in.”
As an established funder in the WBOP with 20 years’ local expertise, the Acorn Foundation has its ‘finger on the pulse’ and can give useful guidance when it comes to choosing charity recipients.
“At Acorn, we do all the due diligence as part of our annual funding round, where we assess dozens of funding applications from local charities. So, we know which local groups are doing the most vital work in our communities,” says Emily.
For several years in a row, Acorn has facilitated charitable donations from local branches of ASB Bank and Craigs Investment Partners at Christmas.
“Though we find that Christmas is a popular time of the year for compa nies to donate to charity, we facilitate corporate giving year-round,” says Emily. “I would encourage any company with a com munity focus to contact Acorn Foundation to discuss how we could help your business implement a corporate giving scheme that suits you.”
EmilyGoulding, Acorn’s Corporate& Community Giving Manager.
2023: THE YEAR IN REVIEW
As 2023 draws to a close there remains a pervasive feeling of uncertainty and nervousness amongst Bay of Plenty businesspeople. There are on-going challenges from inflation, high interest rates, an uncertain property market, labour shortages and global political instability.
Over the last 12 months we have provided readers with on-going analysis of the performance of the local business economy, reporting the facts, and providing expert opinion.
As in 2022, for every challenge that 2023 has thrown at us, the local business commu-
Our economic commentary team led 2023 with their predictions for the economy in the year ahead – their views noted Reserve Bank Governor Adrian Orr’s strategy for slowing the economy at the time, and some even predicted a likely defeat of the Labour Government in the 2023 general election later in the year. Senior reporter David Porter warned of the dangerous impacts presented by the global climate crisis in his January Porter Report – a prophetic warning, given the catastrophic impacts of Cyclone Gabrielle which arrived a month later.
Our May edition explored changes to Australia’s immigration rules: with demand for labour already under extreme pressure in the Bay of Plenty, David Porter asked local business experts about the impact of changes to Australia’s policy on pathways to citizenship. Their predictions were that the outcomes will not all be rosy. Sticking with the ANZAC theme, I tackled the challenging issue of coming to grips with holiday trading regulations – still confused.
nity has adapted to not only survive, but to thrive.
In this BBN 2023 Year in Review, we step through the highlights of the last 12 months of Bay of Plenty Business News as we look forward hopefully to a 2024 that will bring more certainty and stability.
For those dinosaurs still mired in the thinking of old that business is a menonly club, BBN’s February Women Leading Bay Business feature edition pointedly dispelled the myth. The special report highlighted 13 women who were all making unique contributions to business in the Bay of Plenty. Watch out for the new crop in our February 2024 update of Women Leading Bay Business We bought the advent of open AI to the fore back in our February 2023 issue as TechTalk columnist Yvonne Blanch presented our first column (that we’re aware of) written using Chat GPT – an ominous sign for the future perhaps?
The June 2023 edition of Business News was a distinctly finance focused issue. We launched a new annual feature: Wealth Builders, in which we reached out to finance specialists across the region for their advice and tips for local businesspeople on building wealth. We also reviewed the Labour Government’s recent budget and assessed the impacts for local businesses, and we had a report from Business News journalist Richard Rennie on his trade trip to South Korea.
ALAN NEBEN is a Mount Maunganui local and an experienced New Zealand publisher. He can be reached at alan@bopbusinessnews.co.nz
While most stories in the March issue focused on the impacts of Cyclone Gabrielle on the BOP region, Business News journalist Richard Rennie looked in-depth at the effect on Kiwifruit growers dealt another body blow with Zespri’s announcement of further reductions in payouts. Popular Business News columnist Freddie Bennett talks through the lessons to be learned from running 100 miles non-stop.
In April we investigated the congestion at Port of Tauranga bought on by capacity limits, delays to expansion and a busy export season and the threats this was posing to the flow of goods out of Bay of Plenty in 2023. We also announced NZ’s largest mass timber office was building coming to town: The future home of Tauranga City Council’s administration staff at 90 Devonport Road.
> Little did we know back in January 2023 the challenges that would be confronting local businesses by mid-2023: inflation running at 6.7%, mortgage interest rates of 7.25%, unprecedented roading, health and housing infrastructure issues, record rainfall and flooding and underlying it all, a feeling of uncertainty and nervousness. Yet despite the uncertainties, there was a broad cross-section of inspiring business success stories in the Year Book. We are confident the winds will change – we’re living in a great place to harness that wind change and fly high. Yes, Kiwis can fly.” –
Last year BBN experienced what digital services manager Petrina Wilson called ‘an explosion’ in online subscriber numbers.
“That ‘explosion’ hasn’t eased in 2023,” she says. “We have quality content, and the numbers show me that’s what our users demand.
“The growth in our Business News subscriber base, our social channels engagement and our web traffic has
continued its upward trajectory in 2023.
“Our subscribers sure let us know our EDM newsletters are in demand – readers want to be connected, and our exceptionally high open rates prove it.”
The studio design team upgraded the website to compliment the ‘new look’ print edition in October. This has proven to be a winner with increases to user numbers and page views – a great finish to 2023.
had changed over those seven years and we selected a shortlist of other BOP businesses whose achievements over the years we felt warranted celebration. The accompanying stories from The Law Shop, Enterprise Angels, Copeland Ashcroft and ABC Business Sales made interesting reading, and hopefully provided some real inspiration for the new crop of up-and-coming firms in 2023.
With the marking of Bay of Plenty Business News’ seventh birthday in July, the team decided it was time for a refresh. The result: a new design, new recyclable paper stock, new page size, new Culture, People and News sections and a whole new feel for news stories in the Bay.
Appropriately, the first ‘new look’ edition featured an investigation of electric vehicles for business and how the advances in EV technology are impacting businesses locally.
The August issue announced a massive $70m investment decision for the Whakatane Mill.
It also launched Business Under 40s profiling a selection of highperforming local businesspeople under the age of 40. We reached out to the business community and asked them to tell us about the new generation of personnel in their organisations who are really making a difference. We spoke to lawyers, artists, politicians, entrepreneurs and others – the takeout message for us: the future of Bay business is definitely in good hands.
With the October General Election date looming Bay of Plenty Business News September led with a preelection preview special – the front page headline noted that the choice of government would likely be, ‘Down to the wire’.
We also zero’d in on transport and infrastructure with background stories on Quayside’s new Rangiuru Business Park development and the welcoming of the first goods trains at the Ruakura Inland Port set to transform freight moves across upper North Island.
As you read this, our 12th and final issue of 2023, I’d like to take the opportunity to thank all our advertisers, without who we could not produce Bay of Plenty Business News every month.
Ngā mihi nui.
And to you our loyal business readers, have a safe Christmas and enjoy a break. We look forward to again bringing you more BOP business news in 2024.
While BBNs September pre-election special headline ‘Down to the Wire’ suggested the results of the upcoming election were going to be ‘no sure thing’, the November post-election issue headline told a different story: “NATS DECISIVE CLEAN-SWEEP ACROSS THE BAY”. Feedback from Business News readers was overwhelmingly positive – they loved the new design and particularly the People and Culture sections.
As you will probably have noticed, the Thought Leaders issue is back again this month. We’ve changed things up again this year for the December issue. We’ve said to our regular columnists, “take a break this month”, and we’ve focused the issue almost exclusively on what we term Thought Leaders.
As 2023 comes to a close Bay of Plenty Business News has focused on industry sector leaders and their thoughts on where they see their industry, their business and the Bay of Plenty business community going in 2024 in addition to reflecting on the year that’s been 2023. We think you’ll find their thoughts interesting.
(Don’t worry, the columnists will be back in January).
100 PEOPLE Behind Bay Business –Bay of Plenty Business News’ newest magazine title which launched in 2023, is due to hit the market again with the second edition in 2024.
The magazine profiles the people behind Bay business in an intelligent, insightful and inspiring way so that readers can learn more about them, their expertise, their experience and their business. Look out for 100 PEOPLE Behind Bay Business 2024, coming your way soon.
> “We’re excited to tell these stories. This magazine offers a great opportunity for everyone to find out more about the people behind our most successful businesses. It’s quite a unique concept – I think it’s going to be a real winner again in 2024.”
– PETE WALES, BUSIN ESS DIRECTOR
Having greater capacity in a strategic and thriving hub like Tauranga ensures customers have access to the right product at the right time to meet their needs and ensures quick and efficient deployment of shipping containers.”
Growing population and buoyant local economy drive shipping container demand
Ongoing regional growth, construction and infrastructure activity, and hints of optimism as 2023 ends are key factors driving demand for shipping container products in Bay of Plenty.
Shipping containers changed the way the world did business more than 60 years ago, and these big steel boxes continue to support and provide innovative solutions across a broad range of sectors.
From refrigerated containers and dry storage through to dangerous goods units and portable buildings for the construction industry, local businesses are looking for the cost benefits and increased efficiencies shipping containers provide.
They are using shipping containers for a wide range of purposes. Containerised offices are being used widely across many infrastructure, construction, and building projects around Bay of Plenty. Hoardings, containerised walkways that create safe pedestrian access around tight footprint construction projects, are also in constant demand.
There are a range of other uses from refrigeration containers to store frozen or chilled products for supermarkets, events, and festivals, through to containers for the primary sector and manufacturing industry.
Strategic advantage
Royal Wolf expanded its operation in Bay of Plenty this year to meet increased demand for hire
products and self-storage as the region’s population continues to grow.
The new Royal Wolf site, located at 353 Taurikura Drive in the Tauriko Business Estate, has significant capacity to meet growing demand including a dedicated 24/7 self-storage facility to address the need for extra storage.
Having greater capacity in a strategic and thriving hub like Tauranga ensures customers have access to the right product to meet their needs and ensures quick and efficient deployment of containers.
State of the art selfstorage facility
The new Bay of Plenty self-storage facility sets a new benchmark for Royal Wolf’s New Zealand and Australia operation, with 24/7 pin code access and units ranging in size from 10 to 20 feet as well as 20-foot refrigeration containers.
Statistics NZ data from October 2022 shows Bay of Plenty’s population growth is driven by increases in the Western Bay of Plenty area and Tauranga city, which saw the highest population growth among all urban centres in New Zealand.
While population growth has
RYAN STORM, the Bay of Plenty Branch Manager for Royal Wolf, a United Rentals company that specialises in shipping containers, and Business Development Manager JESSICA CRAMB, possess both the expertise and container solutions to solve various business challenges for customers.
levelled off in 2023, bringing it in line with national levels, it continues to create demand for self-storage container options for local businesses and homeowners who don’t have space to keep a shipping container, or other storage solutions, on their property.
For example, a 20-foot Wolf Lock container when fully loaded holds the equivalent of a standard three bedroom home.
People are storing everything from overflow products from retail outlets, through to household items where a family has run out of space at home, or they are moving house and need extra storage space for a temporary period.
Wider range, greater capacity
There are a greater variety of container products on the ground in Bay of Plenty than ever before to meet the increased demand from across a wide range of industries including infrastructure, govern-
ment, and building and construction, through to retail, agri-business, intermodal and events.
Royal Wolf also supply to community groups, local grassroots organisations, and sporting clubs with container products to support the work they do.
Customers in Bay of Plenty also have greater access to Royal Wolf’s innovative container products, including the award-winning Wolf Lock Safety shipping container, exclusive to Royal Wolf and Site Hub, a fully self-contained work site solution.
Powered by renewable energy, the Site Hub can be set up quickly and made operational without the need for external infrastructure. It helps to make operations more efficient and provides significant cost savings for businesses.
The Tauranga site will also undertake highly specialised container modifications to meet customer’s bespoke needs.
Taking local business to next level
It’s key to collaborate with customers to support their needs. Royal Wolf continues to develop and supply innovative container solutions that help our customers do everything from reducing costs through to gaining a competitive advantage in their business.
Royal Wolf takes a design-led approach to transforming traditional shipping containers into a diverse array of products. Much of this innovation is driven by what our customers want and need from a container. They are not only helping us to develop new products but to continuously enhance existing products.
With over 28 years of experience and company operated locations throughout New Zealand and Australia, Royal Wolf is proud to be Australasia’s largest provider of shipping containers for hire and sale, along with specialised shipping container modifications.
Speak to our New Zealand team at 0800 266 824 or visit www.royalwolf.co.nz to learn more.
Design Engine Architects
A blue-sky vision for the Tauranga of tomorrow
Accepting “more of the same” in Tauranga’s urban design spaces at such a crucial time in the city’s development history is furthest from the mind of Design Engine Architects directors Mark and Abigail Wassung.
After seven years based in Tauranga having moved over the hill from Hamilton, they are excited about what Tauranga city could become in the coming decade, and the role Design Engine can play in shaping that future.
Mark envisions Tauranga and Hamilton as one city in the next 10 years, connected by high-speed rail with passenger train stations through a new Kaimai Tunnel that is multimodal ie. for trains, trucks, cars and cyclists/pedestrians, connected to Tauranga Connect multimodal transport network with buses, trains, ferries and cycle routes, plus two new four lane bridges high enough to allow ferries under, to replace the existing Turret Road bridge and Maungatapu bridge to enable better flow across the roading network.
“As a company we have always looked outside the usual boundaries of conventional design, we are more about the ‘what if’ rather than the ‘what is’, and never has
the city been better poised to ben efit from this sort of thinking,” says Mark.
Design Engine’s portfolio of work spans the Bay of Plenty and Waikato, comfortably encompassing a range of projects as varied as a thermal and mineral water resort, transport hub, ocean terminal, train station, a medical centre, eco housing subdivision, 10,000 m2 super workshop/solar farm and a multi-generation family beach home.
The ease of working between different design functions and regions is matched to Design Engine incorporating many of the leading-edge concepts and technology into their building designs.
The new Papamoa Consult 365 Clinic medical centre open 24/7 with 8-minute wait times, highlights Design Engine’s emphasis upon place and people in its design.
Drawing strongly off its seaside locale, the centre’s design touchpoints have captured the beach that plays such a big part in the lives of so many of its patients.
Flowing wave forms, islands, trees, and green walls are visual
cues for patients and visitors to enhance movement through the clinic, while a shell shaped area defines the reception area and waiting zones are defined by beach shaped flowing form areas.
“This is a prototype design that we can see being applied elsewhere in the Bay of Plenty, it is a visually appealing, bold, colourful design that provides a calming, comfortable and safe sanctuary.”
In the nuts-and-bolts reality of building construction, Design Engine is increasingly incorporating cutting-edge materials that turn buildings into smart, eco-friendly, energy efficient structures.
Materials like paper thin solar cells, hydro ceramics and bio-based building products are enabling clients to sensitively integrate their buildings with their environment, minimising carbon footprints, and optimising energy efficiency.
Design Engine took many of these modern materials and incorporated them into their bright solution for new city bus shelters in Tauranga.
The prefabricated smart solar
bus shelters design takes a mod ular, relocatable approach to the structure, with a solar powered unit to light up signs, timetables, and security cameras.
Design Engine has also designed a small 20-seat electric bus that provides fast, frequent, reliable, and affordable transport.
Often the smartest and most commercially sensible move when seeking a more modern facility is to adapt an existing building, upgrading it to meet the environmental, economic and community expectations that go with modern design.
Design Engine has the skills to capture an old building’s strengths to leverage it into a new lease on life. “Adaptive reuse” can help reduce the waste generated through demolition and see an old building re-purposed and back into a new life cycle far quicker than opting for the expense and time taken in building a new one.
Design Engine’s DNA has blue sky thinking unapologetically embedded within it. This goes beyond just the buildings they have worked with clients on, to include a number of pro-
posals promoting alternative means of travel reducing reliance upon private cars, options that stretch beyond the usual definitions of “public transport.”
This has included the Tauranga “Kupenga,” a cable car transport network running across the harbour to Bayfair, and up to downtown Mount Maunganui.
Kupenga would remove dozens of vehicles off the road and provide a unique public transport solution for the city.
“We see huge opportunities for intensification of living in the Tauranga city area in coming years. This obviously includes the Cameron Road area, but could also include the Maungatapu Peninsula, with its unparalleled views and proximity to the city, it just all has to be linked up better.”
Taking the latest in design technology and materials, creating buildings that respect the people and the environment they exist for and within, means Design Engine is poised to play a crucial part in shaping the Tauranga of tomorrow, creating a liveable city for all the generations choosing it as their home.
In the looming landscape of the business world, a wave of change is on the horizon as the baby boomer generation prepares to retire, flooding the market with businesses for sale. This impending surge not only raises concerns about the potential devaluation of businesses but also hints at a challenging and protracted sales process for many. In response to this, the pivotal role of preparing or “grooming” a business for sale has gained unprecedented significance, promising a crucial impact on the success and positivity of the outcome.
For countless business owners, the decision to sell marks the culmination of years of unwavering personal dedication and effort. A successful exit not only signifies a financial milestone but often paves the way for a contented and fulfilling retirement.
Strategic preparation or grooming ahead of the sale becomes paramount in maximizing a business’s efficiency, earning potential, structural integrity, and overall presentation. Neglecting this process, which is unfortunately a common oversight, can lead to missed opportunities and suboptimal sale prices.
While every business is unique, there are fundamental and straightforward steps that owners can adopt to ensure they secure the highest possible sale price. It is crucial to recognise that every business owner will eventually exit their business, and the key is to exit on one’s own terms rather than as a reaction to unforeseen circumstances.
Step 1: Define Your “Walk Away” Number
The first step in preparing your business for sale is to establish your “walk away” number. Whether driven by concerns about legacy, a smooth transition to family or management, or meeting financial retirement goals, consulting with a financial planner and a professional business broker is recommended. They can assess your current situation and help you identify the financial threshold at which you can comfortably exit.
Step 2: Seek Professional Advice
Don’t hesitate to seek professional advice early on in the process. Engage with local business brokers, accountants, or lawyers who can guide you through the preparation process. Their expertise can be invaluable in
STEVEN MATTHEWS, LINK Business Brokers, Tauranga
navigating the complexities of selling a business.
Step 3: Get Your Accounts in Order
Potential buyers are deterred by poorly maintained accounts. Ensure your financial records are in top-notch condition, accurately reflecting your business’s financial health. This step will prove beneficial during the appraisal and due diligence processes.
Step 4: Make Yourself Dispensable
Avoid the common mistake of being indispensable to your business. If you’ve named your company after yourself, take steps to ensure that your role can be seamlessly transferred. Buyers are wary of businesses overly reliant on the founder, and making yourself dispensable enhances the business’s appeal.
Step 5: Lock in Your Employees
As an extension of making yourself dispensable, focus on grooming and retaining key employees. Encourage them to take on more responsibilities, creating a team that can seamlessly operate the business post-sale.
Step 6: Put a Team in Place
During the sales process, maintain a strong team to ensure the business remains stable. Transactional hiccups often occur when owners neglect day-to-day operations, causing concerns for potential buyers.
Step 7: Presentation
While numbers are critical, the emotional aspect of a transaction should not be overlooked. Buyers make decisions based on their feelings about a business. Ensure your premises and overall business appearance radiate success and professionalism.
Each of these steps aims to instil confidence in potential buyers, portraying your business as solid, well-structured, profitable, and more attractive than others on the market. In the dynamic landscape of business sales, proactive preparation is not just a choice; it’s a necessity for achieving a successful and lucrative exit.
LINK Bay of Plenty has accomplished over 1,000 successful local business transactions, establishing ourselves as the largest and most prosperous brokerage in the Bay. If you are contemplating the sale of your business in the present or upcoming future, feel free to reach out to us. We offer a complimentary, obligation-free, and completely confidential consultation with one of our specialised business brokers.
Seize the chance to enjoy the fruits of your hard work and ensure a successful exit. Connect with us today.
INFORMATION TECHNOLOGY
What’s the future for your IT?
Virtually every business uses technology, whether it’s as minimal as an app on your cell phone, tablet or computer, or a suite of applications used by an office full of people with computers and devices. As a business leader, one of the many decisions you must make is how to ensure your IT infrastructure is improving and protecting your business. No matter your requirements, you must consider how you use technology in your business, and how it can be utilised to both secure and enhance your processes and efficiencies. So what is in the future for your IT?
Investment
Investing in technology now will inevitably reduce downtime in the future.
Electronics are not forever.
We know this in our personal lives when cell phones die, or laptops stop working. This fact is even more true in a business.
Long before a computer bites the dust, it will begin to raise problems such as running slowly or critical applications crashing.
Each of these problems is reducing productivity for the staff member using the device, and that downtime is effectively lost money. Much like a car at the end of its life, you must decide when it is no longer viable to keep throwing good money after bad, and to just replace it. Having a device replacement plan helps ensure you’ve budgeted in advance for these costs.
The same applies to your IT infrastructure. Things like routers, servers and wireless access points must be replaced on a schedule – albeit a much longer-term schedule to avoid unexpected downtime. If a piece of core infrastructure fails, the impact is considerably greater than a single computer.
Prioritising technology spend
can sometimes be challenging, and it can be tempting to delay the investment until your hand is forced. The risk with that approach is once you reach that stage, you will have already lost productivity through inefficient systems. You then have the lost time and un-needed stress caused by hurriedly finding new equipment. Building ongoing technology investment into your budget will help you avoid these problems and give you the best returns in the long run.
Innovation and Automation
Innovation can seem scary. When you are changing business processes you are stepping away from the known and into the unknown, and even with extensive testing and pilot groups there is still risk associated with the change. However, researching and automating new processes is one way that your business can remain competitive in its industry.
How often do you review your daily tasks and consider whether they could be streamlined?
Administrative work is necessary but expensive. The best way
to mitigate the cost of this work is to review and improve processes. You can apply innovative new tools and automate time-consuming tasks to reduce the financial burden of this work. Obviously not all work can be handled by a computer, but with the advent of AI tools, more and more tasks can be automated. By implementing innovative new ideas you can free your people to do what they do best and make your business remarkable.
Technology ultimately brings opportunity, and by training your people with new tools you can elevate them to help them keep up with the changing times and challenges they face.
Cybersecurity
Cybersecurity is a buzz word in business these days, but it is so much more than that. It’s a huge part of ensuring your business remains safe. Therefore it needs to be better understood and fully embraced rather than just talked about.
CERT NZ reports that New Zealand business have faced a combined financial loss of over $20m in 2022 due to cybercrime alone! There are a variety of steps that you can take to help protect
yourself from cybercrime, such as implementing a managed EDR solution, enforcing MFA on all user accounts, requiring device encryption, and implementing more stringent email security requirements. These are just some of the things that you can implement to avoid falling victim to cybercrime.
Business Continuity Disaster Recovery
Business Continuity Disaster Recovery or BCDR planning is crucial for ensuring that if the worst does happen, you have a plan on how to continue operating your business and how to recover in the shortest time possible.
One component of a BCDR plan is backups. Having a solid backup strategy in place can allow you to recover from almost any event, whether it be a natural disaster, a major cyber event, a lightning storm, or even human error. In any instance, if you have secure backups, you will be able to recover with as little downtime as possible.
Cyber Insurance policies are increasingly becoming necessary for business, and they come
with specific requirements. They provide a great baseline for ensuring you protect yourself against opportunistic or malicious attacks. Some of the requirements are; implementing a managed EDR solution, enforcing MFA and configuring a robust backup strategy – which as mentioned above, are already recommended steps to improve your security posture.
These are only a couple of the things to consider when creating a BCDR plan, but by starting with these two, you will be in a good position to manage anything that comes.
Investment, Innovation, Cybersecurity & BCDR. If you don’t have one or more of these, then perhaps it is time to reconsider your IT stance.
EZRA RENTOUL, Technical Engineer, Stratus Blue
Collective strength
Ki te Kotahi te kākaho, ka whati; ki te kāpuia, e kore e whati.
If a reed stands alone, it can be broken; if it is in a group, it cannot.
This whakataukī (Māori proverb) encapsulates the power of collective strength, a philosophy that underpins Quayside Holdings way of working as they look to the future.
As the commercial investment arm of Bay of Plenty Regional Council, Quayside’s primary function is to deliver sustainable longterm returns to its shareholder, through responsible asset management. It’s a structure, where Quayside invests on behalf of the Council, providing an annual shareholder dividend and retaining a portion for growth capital.
How it delivers and who’s behind this small but mighty machine has largely remained a mystery in years gone by. But that is changing.
Key ingredients of a high-performing team
CEO, Lyndon Settle has brought a renewed focus on collaborative working. With a multi-disciplinary team of specialists in their field including, investment managers, chartered accountants, engineers, lawyers, people and culture specialists and marketers - the knowledge and experience is unyielding. Lyndon’s ability to influence, motivate and enable others to collectively contribute towards a shared vision and purpose, has been the catalyst to this inclusive way of working.
“We support our people to be curious, creative and think
outside the box. Bold initiatives live alongside radical candour in this niche environment. This takes the form of brave, open and respectful conversations, where we strive to listen to understand, rather than defend. Working in silos can create bias and limit our opportunity to see new perspectives whereas collaboration fosters innovation, forcing us to expand our thinking and look to the periphery, which is crucial in today’s competitive environment,” says Lyndon.
Davide Caloni as the General Manager – Finance for Quayside Group, is a pivotal member of the Senior Leadership Team, playing a multifaceted role heading the finance and treasury functions and supporting the execution of the investment strategies. As the head of finance and treasury functions, Davide is at the forefront of ensuring the Group’s financial health and statutory obligations are met and optimised, managing tax obligations, project accounting, and providing specialist advice on investment and divestment opportunities across various asset classes. Davide creates enterprise value by analysing cash and debt management practices and existing assets and investments, which form the foundation for accurate forecasting and portfolio modelling. He also is leading
Quayside’s XRB climate-related reporting.
Sam Newbury, Senior Investment Manager, brings a wealth of experience in corporate finance and portfolio management to his six-year tenure at Quayside. Whilst Sam plays a key role in setting investment strategy, deal execution and asset management, Sam views his role as more of a project management function.
Sam notes “In my mind, being an effective investment advisor for a portfolio like Quayside’s is very similar to project management. Whilst a detailed understanding of each asset class is essential, it is almost impossible to do effectively without input from a deep bench of both internal and external experts.”
Sam’s professional skills encompass a deep understanding of investment products, corporate finance, and investments. His core competencies revolve around strategic planning, financial analysis, deal sourcing and execution, and effective stakeholder engagement, with a strong passion for creating value through sustainable and innovative businesses that contribute to both social and environmental well-being.
Bound by good intentions
Whether it’s pursuing a new investment opportunity or managing an existing asset, the adage of ‘many hands, make light work’ is true. But ask the team if it’s seamless and they’ll openly tell you there’s always room for improvement. What binds them is a genuine intent to do right by the organisation, its shareholder and the wider community.
Quayside has a wide investment mandate, across different asset classes. Deals can originate
through anyone in the wider team, with the initial review, research and early screening of the opportunity being led by the Investment team.
As they move into the due diligence stage, it’s about understanding the risks associated with the asset. This is undertaken by both internal and external technical expertise, including finance, legal, tax and property, depending on the asset.
“Having three in-house engineers is a huge point of difference and competitive advantage for Quayside when investing in real estate-backed assets and strategies. While it isn’t usual practice for an investment company it provides significant value when looking at opportunities. We’re privileged to be able to call on our property team for advice, especially when reviewing technical due diligence property reports,” says Sam.
The execution of Quayside’s strategy forms the core of their collaboration. Within the Finance team this can include general capital budgeting, forecasting, valuations and ongoing asset monitoring. With the legal team providing another lens and layer of value.
“Having Suzanne Casey as our in-house legal counsel is incredibly valuable, as it allows us to lean on her for support with both transactions and asset management. Having someone of her expertise and skill sets provides the whole team with the ability to access good legal advice and commercial support in real-time reducing the need for the business to rely on costly external lawyers, likewise with Davide’s experience, he understands what best-practice and good fund management looks like. You also get a calm and practical approach from our team, with the ability to work through problems.” Sam says.
Partnering for success
2023 has brought a couple of major investments to fruition. In September, Quayside announced its stake in Tauranga Crossing Limited, a premier retail shopping centre situated in the expanding Tauranga Western Corridor. The investment provides consistent and stable distributions to the portfolio, whilst growing the asset base.
Shortly followed the announcement of the joint venture partnership with Watts & Hughes and Carrus in the 35 Hamilton Street Commercial Centre building. Both investments demonstrate a desire for large-scale co-investment partners, where there is alignment in values and mutually beneficial skill sets and positive outcomes that provide intergenerational prosperity for the Bay of Plenty region.
Quayside Holdings Limited was established to hold the Port of Tauranga shares owned by Bay of Plenty Regional Council in 1991. 30 years later, Quayside has evolved to become a diversified investment manager with several subsidiaries and total group assets of $3.3 billion.
As we close out 2023, many employers are buoyed by the new National led coalition government. In this article, we explore what this will mean for New Zealand’s employment, health and safety and immigration law over the next year and update you on the emerging themes we are seeing in workplaces.
Workplace laws under a National-ACT Coalition Government
National and ACT agree on the following workplace law changes, which we expect to happen in 2024:
• Repeal the Fair Pay Agreements Act 2022 (and end fair pay agreement bargaining currently underway with six industries).
• Reinstate 90-day trial periods for all businesses (meaning those with over 20 employees would be able to use 90-day trial provisions with unjustified dismissal protections).
• Remove the requirement to pay Immigration NZ’s (INZ) “median wage” to meet Accredited Employer Work Visa (AEWV) requirements.
• Amend the Parental Leave and Employment Protection Act 1987 to allow parents to divide paid parental leave between them in the way that they think is best, eg taking this at the same time, one after the other or in overlapping instalments.
• Create a new visa category that will allow parents and grandparents sponsored by their children or grandchildren to apply for a multiple entry visa, allowing for travel over a period of five years. Finer details are to be agreed but National has said it would require visa holders to have health insurance for the duration of their stay, while ACT says visa holders will need to pay a $3,500 annual fee
towards a public health fund.
National has also indicated further immigration changes (although the coalition make up will impact progression of these policies) including:
• New visa categories.
• Priority processing services for fast tracking INZ applications.
• Doubling the Regional Seasonal Worker Scheme cap and exploring new countries for this and changing the Working Holiday Visa (WHV) Scheme, including increasing the age from 30 to 35 and allowing second and third WHVs for some workers.
Tikanga in the workplace
Recent Employment Court decisions regarding the application of tikanga/tikanga values in the workplace have highlighted the importance of employers applying these values appropriately for their workplace context, at least where they have committed to this or are otherwise asked to take account of cultural considerations by employees.
The Court has commented that in order to uphold tikanga/ tikanga values in the workplace, effort must be applied and sustained from beginning to end of the employment relationship and this requires more than simple translations that seek to embed tikanga/Te Ao Māori in Pakeha concepts.
Employers are expected to engage appropriate Tikanga experts or cultural advisors to build on their understanding and application of the same.
KATE ASHCROFT AND CHRISTIE MCGREGOR, Partners, Copeland Ashcroft
Kate and Christie act for employers across a wide range of industries nationwide, giving advice and providing representation in disputes.
Employee or Contractor?
Scrutiny of independent contractor arrangements by the Court continues and employers are well advised to review these arrangements to make sure they are fit for purpose.
Health and Safety
Mental health is firmly on WorkSafe’s radar. It is investigating complaints, and we anticipate a prosecution in respect of harm to mental health to happen soon.
Employers whose health and safety management plan does not deal with bullying, harassment, discrimination or psychosocial risks and mental health are likely to be exposed in this respect, with recent statistics indicating 29% of complaints to WorkSafe are mental health related.
WorkSafe will also continue its focus on key industries such as agriculture, construction, forestry, manufacturing, healthcare and social assistance according to its Harm Reduction Plan, including holding those at the top of organisations to account for health and safety failings.
Other law changes
There are also possible key law changes coming around:
• Human rights, proposing to make discrimination on the grounds of gender identity or expression, or variation of sex characteristics unlawful,
and to include an obligation to make reasonable accommodations for all LGBTQIA+ people in the workplace; and
• Privacy, proposing changes including a new notification obligation on an agency when it collects personal information indirectly, to update New Zealand’s privacy laws in line with international best practice. Under the new principle the collecting agency would be required to notify an individual of a range of matters, including its name and address, the purpose of collection, and rights of access to and correction of information.
Immigration
Accredited employers can expect Immigration New Zealand (INZ) to be completing audit checks (INZ targets are that this will be on 15% of accredited employers each year) on accreditation and general immigration requirements including to ensure that migrant workers are not being exploited. These checks were expected, after INZ granted accreditation to numerous employers at pace and without any deep review of the applications for these. As such, employers who are audited are well advised to seek advice in engaging with INZ as their accreditation is at stake. INZ has advised that as of 6 November 2023, 94 employer accreditations have been revoked and 21 suspended, following these checks.
The list of immigration requirements that employers will need to keep on top of continues to grow. The Worker Protection (Migrant and Other Employees) Bill (Act) is scheduled to come into force from 6 January 2024.
This Act will allow MBIE/ INZ to raise a new strict liability infringement offence where a migrant worker is employed in a manner that is inconsistent with the conditions on their work visa or where a migrant worker is employed when they do not hold an appropriate visa.
The finer details of how MBIE will operationalise the Act has not been released yet, however it is likely that the infringement penalty ($3000 per worker for companies) will be added to existing penalties that can be raised.
The offence is widely worded and captures scenarios including where a migrant worker is: paid below the wage rate, working outside the location or in a role that is not the role, set on their Accredited Employer Work Visa.
Keeping up to date with changes
As changes come into play with the new government, employers can maximise the opportunities presented by changing workplace laws by seeking the right advice and documentation to support this, ensuring they remain competitive in the current market and managing risk appropriately amidst the headwinds that business faces.
“You
want to be prepared, deliberate and intentional – don’t give your accountant and your lawyer a back-of-a-napkin proposal”
Looking to exit your business? Don’t leave it too late
The prospect of buying or selling a business is top of mind for many people now the general election is over.
Election pledges to lower tax cost and compliance, change employment law, improve cash flow, cut red tape and provide better access to capital for small business owners, have left people buoyed at the prospect of better economic times ahead.
Commercial law specialist Andy Martin says a good window is now available for people to prepare their business for sale –but warns many owners leave it far too late to connect with their advisers.
“You want to be prepared, deliberate and intentional – don’t give your lawyer a back-of-a-napkin proposal and tell them to settle it in two weeks. You may have negotiated a perfect exit but nine times out of 10, people who take a bit more time, have a deliberate focus and are willing to take advice will achieve far better outcomes.”
Andy worked for Buddle Findlay in Auckland for 15 years before moving to Tauranga earlier this year to join Cooney Lees Morgan’s Corporate and Commercial team as Special Counsel. He has a broad corporate and commercial advisory practice, with a focus on mid-market
mergers and acquisitions.
He says Cooneys has already noticed an upturn in corporate commercial legal activity and he predicts that trend is likely to continue under the new government.
“There’s a lot of small to medium business owners who have been waiting for the uncertainty of an election to dissipate before making big decisions as they want a bit more confidence around the economy. And there will be buyers and investors who were sitting on their hands for the same reason.”
But Andy warns there’s still not a lot of government money to go around and the economic environment won’t change overnight. “The country is hugely in deficit and will be for another few years, so there won’t be a bottomless lolly jar for helping SMEs. But generally, business owners appear to have more comfort that their interests may be slightly higher on the agenda and have a more positive outlook.”
Andy says a number of factors suggest that merger and acquisition activity in the SME space is rebounding and could be poised to rise in 2024, with one of the key factors being an increasing focus on exits and sell downs by business owners as part of their
generational succession planning. However, while interest rates are forecast to start easing next year, the current high cost of capital means buyers will continue to be selective with their investments and acquisitions. So now is the time to work closely with your accountant and lawyer to get everything in order.
“As always, business owners need to work on their business as well as in it. Businesses have been operating in a tough economic environment for the last two or three years and may have not had particularly good growth, or could even have suffered a bit of a decline. They’ll be wanting to restore their trading performance and increase their enterprise value.”
Andy says owners who wish to exit within the next year or two should start looking at ways to improve their business now so it’s more attractive to buyers – both from a financial perspective by improving trading results, and also from a legal perspective by examining their business structure.
“Speak to your lawyer and accountant early. The earlier, the better. It doesn’t have to be an in-depth discussion. Just start a conversation and get a realistic idea of what’s ahead of you.”
up financial reports to improve a potential valuation, while your lawyer will help assess what you ultimately want to achieve from a sale. Important issues to consider include whether your business is more suited for selling as a share sale or an asset sale, the extent to which a founding vendor needs to remain in the business to make sure the value is realised for the purchaser, and the risk profile that a vendor is prepared to accept because every sale and purchase agreement is different.
Owners should consider whether critical areas of the business need to be reviewed or restructured. “There’s usually low hanging fruit you can do straight away, like considering if you need to secure key customers and suppliers with contracts, making sure you own your IP,
resolving outstanding disputes and examining your leases. Is there anything else you can do to make your business better over the longer term, and therefore more appealing to potential buyers? A strategic review with inputs from your professional advisors may prove invaluable.”
Helpfully, Andy has written a comprehensive article on what to consider before selling your business which is available now on Cooney’s website.
“I recommend allowing at least three to 12 months to properly prepare your business for sale.
At the end of the day, it only takes one buyer and one seller to make a transaction happen. Talking to your advisers early can help achieve the most productive deal.”
ANDY MARTIN, Special Counsel, Cooney Lees Morgan
Steadfast governance in times of economic flux
This year, PMG Funds officially welcomed Dr Wayne Beilby as Chair of the Board after five years as Independent Director. His wealth of experience and intimate knowledge of PMG has been highly valuable to support resilience and continued growth. Wayne shares his thoughts on the importance of good governance and strategy when navigating challenging economic environments.
A year of challenge and opportunity
The echo of shifting economic tides has resonated across New Zealand’s investment landscape in 2023, presenting both challenges and opportunities for investors.
According to Wayne, it’s exactly these types of turbulent seas that differentiate the skilled sailors from the less experienced ones.
“PMG’s reputation for growing wealth has been built on 30 years of prudent, hands-on management and meaningful relationships with investors, tenants and partners.
“Our sound governance and strategy now offer our four generations of investors a sense of stability, as they can trust in Scott and the team to steady the waka through challenging economic times.”
Building investor confidence through guardianship
Wayne’s background in governance and leadership across the risk, financial management and corporate law sectors means he is wellpositioned to lead the board and executive to deliver PMG’s longterm vision.
“It’s important to have strong leadership and a clear vision for where you want to go,” says Wayne.
“When I stepped in as an
Independent Director six years ago, the purpose of my role was to provide objective insights into the discussions in the boardroom – a fresh pair of eyes, if you will. As Chair, in a way that is still what I do, however I’m now more focused on driving the strategic direction of the PMG business to ensure continued long-term growth.
“PMG’s governance framework is anchored in resilience, adaptability, and a commitment to ethical practices, acting as guardians of investors’ wealth, tenants’ business success, and the staff’s success and wellbeing.”
“I see a lot of genuine care and personal drive by the team to achieve results for our investors, ensuring that the funds are as robust as they can possibly be. This means regularly reviewing the portfolio asset allocation, diversification of fund assets and levels of gearing,” says Wayne.
A sustainable vision for the future
PMG’s proactive stance on Environmental, Social, and Governance (ESG) factors stands as another example of its visionary governance approach.
PMG’s engagement in sustainability initiatives predates industry norms.
Wayne believes this not only reflects a commitment to responsible investment practices, but more pragmatically also positions its funds to perform well under potentially more stringent
environmental regulations, contributing to improved environmental performance and reduced costs for tenants.
Beyond sustainability and sound strategy, PMG also places emphasis on diverse expertise, backgrounds, and age within its leadership team.
Acknowledging the influence of rapid technological advancements, Wayne highlights the necessity of diverse perspectives to navigate the evolving landscape, ensuring PMG remains adaptive and innovative in its strategy and management approach.
Resilience is built on strong foundations
This commitment to essentially doing the right thing means that many investors view PMG as a safe pair of hands, while also offering a means for keen commercial property investors to tap into a typically tougher investment market.
Wayne (of Ngāti Pukenga, Ngāti Ranginui and Ngāi Te Rangi) likens PMG’s relationshipbased, collaborative approach to investment and commercial property management to the te ao Māori worldview.
“In some ways Denis McMahon, who started PMG back in 1992, unknowingly built a business on Māori principles of guardianship and family – and I believe this has been a key to setting us apart, and enabling our resilience,” says Wayne.
“I have seen them take a careful stewardship approach’ to balancing short term costs with ensuring long term performance, but always remaining committed to PMG’s vision and principles.”
“I have full confidence in Scott and the team’s ability to continue to provide ease of access to commercial property investment for more Kiwi investors, so they can enjoy the benefits of regular and sustainable income, with the potential for growth in value over time.”
DR WAYNE BEILBY Chairman of the Board, PMG Funds
Deloitte expands presence with new Tauranga office
Leading professional services firm, Deloitte, has recently opened a new office in Tauranga, marking a significant step in its continued expansion across NZ.
Deloitte’s “why” is to make an impact that matters –for our clients, our people and our community. The opening of our new office allows us to scale up the impact we are making in the region already, bringing more choice to businesses operating here and creating new opportunities for our people. Our new office in Hamilton St in the CBD is led by Partners Andrea Scatchard (Tax and Business Advisory) and Paul Shallard (Consulting), who both live locally.
Reflecting the high levels of growth experienced in Tauranga and the wider Bay of Plenty region in recent years, our decision to establish a physical presence in Tauranga aligns with our commitment to be at the fore-
front of industry transformation and to support regional growth.
Like the introduction of cloud computing before it, the rise of AI will be a huge disruptor in the way we as professional service providers work with our clients. AI will put more power in the hands of business owners and management by automating time-consuming and routine tasks, including simple reporting using the many tools that bolt on to cloud-based accounting systems.
As accounting service providers, this provides us with the opportunity to focus on more complex and value-adding services by using our real-world experience to provide insights into the financial data and work
alongside business owners and management to develop tailored business solutions.
At Deloitte, the provision of Virtual Financial Services has grown out of this transformational change in the accounting industry, and this is one of the key strengths of our Tauranga team.
What are Virtual Financial Services?
Traditionally, small and medium-sized businesses have relied on in-house finance teams to handle all of their financial matters. However, this approach can be costly and impractical for many companies. Virtual Financial Services offers an alternative
solution by providing businesses with outsourced financial expertise without the need for a full finance team on the payroll.
Virtual Financial Services involve engaging a team of experienced financial professionals specialising in strategic financial planning, budgeting, forecasting, financial analysis, tax planning and overall financial management.
How do Virtual Financial Services Work?
Deloitte Virtual Financial Services typically operate on a subscription-based model, allowing businesses to choose a package that suits their specific needs and budget. Our team works closely with the business to gain a deep understanding of its financial and operational goals.
After conducting a compre-
hensive financial analysis, we work with you to develop a customised financial plan tailored to the business’s objectives.
The benefits of Virtual Financial Services include:
• Cost-effectiveness
• Access to external expertise
• Scalability as your business grows and matures
• Allows you to focus on core competencies
• Brings an independent and objective perspective to your business
• Provides expert risk assessment and management.
If this sounds like something that would benefit your business, or you just want to chat about the wide range of other services that Deloitte provides, please get in touch – we can’t wait to talk with you. We are in our Hamilton Street office until Q2 2025 when we will be moving to the wonderful new Northern Quarter complex right on The Strand.
ANDREA SCATCHARD, Tax and Business Advisory, Deloitte PAUL SHALLARD, Consulting, Deloitte
Revitalising Tauranga’s heart Work begins on city centre transformation
Gareth Wallis’ excitement about his role as Tauranga City Council’s General Manager: City Development & Partnerships is palpable.
There’s a very good reason for that – the projects his team are working on, amongst other things, are steadily putting in place the building blocks for a rejuvenated city centre – a place visitors will talk about and remember, and locals will be proud of.
“After decades of neglect and indecision, we’re now working with our city partners and the community to create a city centre that will be a very special place,” he says. “This is a once in a generation opportunity. I was brought up in Tauranga and the opportunity to be part of something like this is what gets me out of bed in the morning.”
Gareth hails the vision of the Council’s commissioners, who made some bold decisions to reverse the fortunes of a commercial centre that had been in decline for years.
“They understood that decisive action would be required to build the community facilities we had been lacking and get the heart of the city pumping again; and they also saw the opportunity to link those facilities to a wider city centre redevelopment which will also see the nearby waterfront reserve redeveloped into a welcoming greenspace, events venue and destination playground.”
The ‘heart’ of this concept though is Te Manawataki o Te Papa (the heartbeat of Te Papa), the city’s former civic precinct, where a library and community hub, civic whare (public meeting space) and museum and exhibition gallery will take shape over the next five years.
These long-awaited community facilities will see $306 mil-
library and community hub facility is due to start early in 2024.
After decades of neglect and indecision, we’re now working with our city partners and the community to create a city centre that will be a very special place. This is a once in a generation opportunity.”
lion invested and with more than $1.5 billion in private and public sector investment also committed over the next eight years, the city centre will undergo an economic, cultural and social renaissance, bringing far-reaching benefits for generations to come.
As the thought leader spearheading this significant work programme, Gareth is committed to restoring this once-vital area and making it a great place to live, work, learn and play.
Gareth joined the Council in 2017. He was appointed General Manager: Community Services in 2019 and then moved into his current position in 2022. Previously, he had worked in a variety of local government leadership roles and has a background in the performing arts, event management, and emergency management, the latter at a practical level as a Fire and Emergency
New Zealand volunteer for nearly 20 years. He is a member of the Bay Venues Board of Directors and is a director of the AIMS Games.
Gareth has a strong focus on relationship development within the community, enjoys building successful and engaged teams, and always strives to put in place processes that create accountability and transparency in decision-making.
While the bulk of his team’s work is future-oriented, significant attention is also focused on the here and now. Work is underway on the upgrade of Tunks Reserve and Elizabeth Street East and on the redevelopment of Masonic Park, which will link the civic precinct to the waterfront. The Council’s future leased administration office is rapidly taking shape at 90 Devonport Road and work on the new
“Council is also committed to supporting the city centre during this time of transformation and is implementing a range of initiatives to help with its ongoing growth, development and success.
“Some of these include shortterm parking options, establishing a City Safety and Engagement Advisor, supporting the development of student accommodation, and creating events and activations to encourage people to come in and spend time in the area,” Gareth says.
“We’re also meeting regularly with local business owners to listen and, where we can, implement any ideas that could help to reduce any short-term disruption to their operations.”
To offset the loss of parking spaces on the waterfront, the first stage of the redeveloped Dive Crescent car park opened recently and more on-street parking is being created, together with a new ground level car park at 160 Devonport Road and the return of the Spring Street car park building to full capacity following the completion of seismic strengthening work.
With the warmer summer days approaching, an events calendar has been launched for the
GARETH WALLIS, General Manager: City Development & Partnerships –Tauranga City Council
city centre, bringing a range of exciting free activities for everyone to enjoy. Organised by the Council and supported by Downtown Tauranga, the events aim to bring more people into the area over the coming months and support city centre businesses as the transformation takes place.
“The activities and events planned for this summer are a great way to instantly inject more vibrancy into the area and give people a taste of what they can expect in the future,” Gareth says. “Everyone in the community can play their part in supporting the city centre during this time and we encourage people to keep visiting their favourite spots to shop, dine and attend events.
“It’s also a great chance to see first-hand the exciting progress being made as our city centre transforms into a place that we can all enjoy and feel proud of.”
The ‘Titan of Tauranga’ secret revealed
Less than three years ago, Freddie Bennett arrived in Tauranga with no contacts, no network and no business to lead. Today, he owns New Zealand’s most powerful – and most exclusive – mastermind networking group. Discover the secret behind his meteoric rise from addiction and depression to Guinness World Record holder, adventurer, and leading the private members group that everybody wants to join… but nobody talks about.
“Can you keep a secret?” Freddie smiles conspiratorially. “I’m on a heroic quest. Nothing exists like this in New Zealand. A mastermind group full of remarkable people sharing once-in-lifetime experiences, learning unique lessons in secret places.”
It sounds like a far-fetched dream that’s impossible to deliver. But ‘impossible’ is what Freddie Bennett does best.
Proving the doubters wrong
Freddie learned about decision-making when a drug-dealer held a gun to his head and pulled the trigger.
Living in the UK, his life appeared perfect: He had a young family, a Porsche on the driveway, a Rolex on the wrist and a successful career advising the executive teams of brands such as Coca-Cola, Amazon, Microsoft, Virgin Atlantic, Heineken, Kuwait Petroleum and many more.
But underneath the surface, Freddie’s life was falling apart. A potent mix of stress, and overwhelming imposter syndrome led to anxiety, depression, and substance addiction.
Freddie became disillusioned at living an unfulfilled existence.
“I was someone I didn’t recognise”, he explains. “I felt trapped in this life of quiet desperation. And I felt guilty because I knew I had so much that I should be grateful for, which just made me feel even more stuck. I was unfit, overweight, addicted, suicidal and one bad decision away from fully burning-out and blowing-up my life.”
Then, at 36, Freddie watched his father die suddenly and brutally before his eyes, and it gave him the wake-up call he needed.
“My dad’s death made me realise I was wasting my life, wasting my potential and wasting time. I was a seven-figure leader at work. But I wasn’t a seven-figure husband. I wasn’t a seven-figure father. I didn’t have seven-figure habits and I certainly didn’t have a seven-figure body”.
Nobody believed Freddie
could change his ways - he’d tried and failed so many times before. But he embarked on what he called ‘a heroic quest’ to prove to himself - and to the world - what he was capable of.
Completing the world’s toughest footrace – 300km unsupported across the scorching Sahara Desert in six days; breaking Guinness World Records; winning ultramarathons; running 100 miles non-stop through the wilderness; completing Ironman races; publishing a bestselling book; launching a globally acclaimed podcast and much more.
This led him to be featured by media such as the BBC, Men’s Health magazine, the Daily Mail and invited to the United Nations as a mindset and resilience advisor.
Then an opportunity to move to Aotearoa arose, and Freddie embraced the challenge. Despite never visiting the country before, and with no business, no support network, no contacts and no friends, he was determined to make a difference.
Freddie hustled, knocked on doors and focused on serving others, and quickly built a successful business working with accountancy and advisory firms to give their teams the knowledge, mindset and habits to create client revenue ‘on demand’.
“But I knew I could do more”, Freddie states. “I wanted to create something that nobody has ever done. Something that would give bold, talented kiwis access to a powerful network full of remarkable people who could help them achieve amazing fulfilment, combined with unforgettable experiences”.
So he chose to make the impossible dream a reality…and shoot for the stars.
Aiming high
Freddie created ‘Titan Sky’: A secret mastermind group for individuals who have already experienced an element of business and financial success but feel like something is missing from their lives.
What exactly is a ‘Mastermind’ group?
“The concept of a Master-
mind group was introduced by Napoleon Hill”, he explains. “It’s formed by bringing a small, select group of talented individu als together to learn, grow and expand their businesses, minds and lives. This was inspired by Hill’s many conversations with the highly successful business magnate, Andrew Carnegie, who attributed his entire fortune and success to his Mastermind group. I wanted to bring the concept to New Zealand”.
Freddie has gone to great lengths to ensure Titan Sky is not another networking group: This is about bringing truly successful and elite individuals together in private to excel in all areas of their lives, indulge in truly memorable experiences and make powerful connections.
“As a newcomer to Tauranga – and to New Zealand – I had to do the rounds of the usual networking groups. I saw the same people promoting themselves in the same old way, at the same old meetings in the same old places drinking the same old terrible coffee.”
“I was looking for a network that would enrich my life. What we currently have made me emotionally, spiritually and financially poorer. And worst of all…I felt like these groups were wasting my most precious resource: Time”
So when Freddie couldn’t find what he was looking for, he created it. The Titan Sky mastermind was born. But instead of shouting it from the rooftops, he did everything he could to keep it a secret. Until now.
Few are chosen
In a world where everyone is fighting for attention, Freddie wants to keep Titan Sky under the radar.
“Success comes from subtraction”, he says. “I don’t want the world to know about Titan Sky. This won’t be for everyone, and that’s just the way it should be.”
So who is likely to become a member?
“We invite applications from people who feel like their edge in
life has been dulled. They might not feel truly recognised or ful filled, despite the sacrifices they’ve made over the years. Individuals who want to join Titan Sky often are often eager to regain their ‘lost’ strength, spirit and energy and or can’t remember when they last felt truly challenged or alive. And most of all, they must be excited by the prospect of powerful con versations with remarkable people in secret places.”
For those who do make it inside, a truly memorable experience awaits.
“Members of Titan Sky will make deals, make memories and make their lives count for something more”, Freddie says.
“This is about sharing experiences with truly powerful experts, leaders and masters of their fields while rediscovering their ‘true’ self, in terms of health, fitness and relationships, and to be held accountable for excelling in this area of their lives.”
A different set of rules
Freddie has gone to great lengths to ensure Titan Sky delivers a business, personal and developmental experience like no other.
Privacy and secrecy within the group are paramount. Rather than sending standard emails and calendar invites to the bi-monthly meetings, members receive information via hand-written, wax-sealed letters.
The mastermind also has a strict ‘no conference centre’ rule.
(“Meeting rooms are where inspiration goes to die”, Freddie says).
Titan Sky members convene in locations such as maximum security prisons, the stage of a closed opera house, cutting-edge tech labs and military bases.
The exact location is kept a secret until the day of the meeting, and Freddie gives a guarantee that Titan Sky members will
get a transformative experience, a life lesson and a story to tell that will never be forgotten.
It’s bold. It’s brash. It’s ambitious. It’s disruptive. And that’s exactly how Freddie likes it.
“I want to make Tauranga stand out, not just in New Zealand, but across the world”, Freddie states. “You don’t stand out by aiming for mediocrity or reinventing the wheel”.
Is he worried that the five-figure annual membership fee will put people off?
“That’s the plan”, Freddie replies. “I’m hoping 99% of people don’t want to apply. As Groucho Marx once said: I wouldn’t want to be part of any club that would welcome me as a member. But for the 1%... you will experience something money cannot buy.”
Freddie’s vision for Titan Sky is certainly bold, and potentially impossible. But for someone who enjoys making the impossible happen…it appears the sky’s the limit.
Titan Sky has no website. Membership applications are made in writing. Contact can be made by emailing hello@freddiembennett.com
Thinking of seeing a financial advisor?
Sarah Ashby and Simon Bradley, wealth management advisors at Jarden explain what to expect and what to ask when consulting a financial advisor.
For many people, choosing to see a financial adviser is a big decision. Talking about money and finances can be a deeply personal topic and for some people, it isn’t something they’re used to being open about.
As financial advisers, we get to meet with new clients for a range of reasons. It’s generally connected to a change of situation, and they need help with what to do next. Often this is positive, where people are taking the next step towards their future by selling a property or their business, or being proactive in planning for retirement or building a legacy for their family.
On the other hand, sometimes the need to talk to an adviser can come from a place of sadness if a loved one has passed away and left provisions for you in their will.
Whatever the case, we find the first meeting is an important one. Our approach is to spend time with new clients and do a lot of listening and asking questions. This way, we can get an understanding of their current circumstances, find out what they are looking for in an adviser and what their goals are.
At this point, we will likely have a few different options that work for different scenarios and goals. At Jarden, we offer the full range of services, from transactional advice only (e.g. share broking) to a full portfolio management services. We will recommend which service we think would be most appropriate and outline the applicable fees.
If it is determined that a portfo-
lio management service is appropriate, a big part of that meeting will involve talking about the client’s risk profile, discussing both their tolerance and ability to accept risk in a portfolio.
The risk assessment is vital for both the adviser and the client to understand levels of comfort (or discomfort) with movements in the share market – especially given the recent volatility. This can also be an interesting exercise for couples where they may both have different risk profiles, and we need to find a way forward.
A financial adviser will make sure that someone with a conservative appetite doesn’t end up with a high-risk portfolio only to find they are concerned and cash up when the market goes down. The effect of cashing up when the market falters can result in locking in losses, so it’s important to always consider the client’s goals and reasons for investing in the first place. Our job as advisers is to help them stick to the agreed long term investment strategy, rather than reacting to short term market movements.
We often have clients tell us how valuable it is to have a chance to have open, frank conversations about money and goals in a way that they don’t feel comfortable doing with family or friends.
One option that usually holds a lot of appeal for our clients is our Discretionary Investment Management Service (DIMS), which is where we provide a diversified investment portfolio that is bespoke to the client. We
take care of the initial portfolio set up and the ongoing investments decisions so that clients don’t need to do that themselves.
For this service, after the initial meeting we prepare an investment proposal and present it to the client for review. In this, we play back to them what they’ve told us and recommend a way to invest in a portfolio that will fit with their risk profile and help them achieve their investment goals. At this point, we talk more about the fees for their specific portfolio.
Once the client has reviewed this and given us the green light, we proceed with creating the portfolio and taking care of it for them. We set up the portfolio, purchase all the assets, and create online access so the client can view their investment at any time.
Many clients tell us they would find setting up a portfolio a daunting task and they’re delighted that we can do this for them quickly and easily. We take care of the portfolio over time – everything from making investment decisions and regular reporting – we even provide a tax report for you.
It’s such a privilege for us to build long-term relationships with our clients and we love nothing more than seeing our clients achieve their goals.
If seeking financial advice is on your to-do list, we hope sharing this process has helped demystify things and let you know what you should expect.
Sarah Ashby 027 211 0760
Simon Bradley 027 427 3899 www.jarden.co.nz
SARAH ASHBY, Wealth Management Advisor, Jarden
SIMON BRADLEY, Wealth Management Advisor, Jarden
Disclaimer: Sarah Ashby and Simon Bradley are Wealth Management Advisers at Jarden. The information and commentary in this article are provided for general information purposes only. It reflects views and research available at the time of publication, using external sources, systems and other data and information we believe to be accurate, complete and reliable at the time of preparation. We make no representation or warranty as to the accuracy, correctness and completeness of that information, and will not be liable or responsible for any error or omission. It is not to be relied upon as a basis for making any investment decision. Please seek specific investment advice before making any investment decision or taking any action. Jarden Securities Limited is an NZX Firm. A financial advice provider disclosure statement is available free of charge at www.jarden.co.nz/ our-services/wealth-management/financial-advice-provider-disclosure-statement
Spotlight on Rotorua businesses
It was an evening filled with excitement, inspiration, and achievement at the Energy Event Centre, celebrating a “Rotorua Special” at the Tompkins Wake Rotorua Business Awards 2023. Run by the Rotorua Business Chamber, the awards celebrate innovation, creativity, and best practice across the local business sector. With an impressive 62 finalists competing for the win - and superb entertainment - the night was an outstanding success.
ROTORUANZ:ManaakitangaTourismAndHospitality–PullmanRotorua. TWO OSBORNES FUNERAL DIRECTORS: Not For Profit And Social Enterprise– RotoruaPacificIslandsDevelopmentCharitableTrust. THREENZME:People’sChoice-FoursquareNgongotahā. FOUR DELOITTE: Retail – Mountain Jade. FIVEMINISTRYOFSOCIALDEVELOPMENT:EmployerOfTheYear-BurgerFuelFairySprings. SIX TE ARAWA LAKES TRUST: Professional Services – Chemwash Rotorua. SEVENACHEALCONSULTANTS:EmergingBusinessLeader–AwatereDouglas. EIGHTBNZ:Bilingual Business – Xcel Builders Limited. NINEPUKEROAORUAWHATAHOLDINGS:PrimaryManufacturingAndBuilding–Mills-Tui. TEN ROTORUA LAKES
PUKEROA ORUAWHATA HOLDINGS – Primary Manufacturing And Building
• Mills-Tui
TE ARAWA LAKES TRUST –Professional Services
• Chemwash Rotorua
REDWOODS TREEWALK - Kaitiakitanga Environmental Sustainability And Climate Change
• Mourea Coffee Company
NZME – People’s Choice
• Foursquare Ngongotahā
MINISTRY OF SOCIAL
DEVELOPMENT - Employer Of The Year
• BurgerFuel Fairy Springs
BNZ – Bilingual Business
• Xcel Builders Limited
TIMBERLANDS – Workplace Safety And Wellbeing
• Redwoods Treewalk AND Altitude
OSBORNES FUNERAL DIRECTORS – Not For Profit And Social Enterprise
• Rotorua Pacific Islands
Development Charitable Trust
CHEAL CONSULTANTS –Emerging Business Leader
• Awatere Douglas
ROTORUA LAKES COUNCIL –Outstanding Contribution To Rotorua
• Crankworx Rotorua
RED STAG TIMBER –Businessperson Of The Year
• Mike Romanes
TOMPKINS WAKE – Supreme Overall Winner
• Mountain Jade
Photos from Tompkins Wake Rotorua Business Awards 2023, held at the Energy Events Centre, Rotorua.
Photos by Michelle Cutelli Photography
PEOPLE
BBN’s guide to new people and new roles across business in the Bay
To feature in New Appointments email us at new.appointments@bopbusinessnews.co.nz
GISELLE BROSNAHAN
Giselle is a professional portrait photographer who specialises in personal branding and corporate headshots. She founded Giselle B Photography in London before relocating with her Kiwi husband and two children to Tauranga last year. She shares “My approach is to make people feel confident and comfortable in front of the camera, and to create images which represent them and their brand. I help business owners and professionals elevate their online presence by creating photographs that they are proud to share.” Giselle’s work has won a number of awards, has been published in magazines and newspapers, and featured in marketing campaigns.
JENHA PHILLIPS
Te Puia | NZ Māori Arts & Crafts Institute has appointed Jenha Phillips as its new marketing and communications manager. Jenha has come from Scion, the Crown Research Institute for Forestry, where she was the marketing and communications manager. She has previously worked with Te Puia | NZMACI in various capacities since 2012 when she was communications manager at Rotorua NZ. Since then, she has worked with the organisation as a client at Shine PR and Phillips Group. Jenha is excited to join the tourism sector again and to reconnect with the team to preserve, promote, and perpetuate Māori culture.
GRANT MARUNUI
Te Puia | NZ Māori Arts & Crafts introduces its new Tumu Whakairo Rākau (Head of Wood Carving School) Grant
Marunui (Ngāti Hurungaterangi, Ngāti Te Kahu, Ngāti Rangiteaorere, Ngāti Rongomai, Ngāti Manawa and Rangitāne ki Manawatu, Ngāti Apa ki te Rā Tō, Ngāti Kuia). Marunui comes from his own business Te Taonga Māori Art which was based at Scion, fostering an integration of matauranga and science.
Marunui says “with the support of my masters who taught me, I intend on supporting our pouako (tutors) and tauira (students) to ensure we maintain the high level of carving our masters set for us”.
NEW BOARD ANNOUNCED FOR TAURANGA BUSINESS CHAMBER
JAMIE
LUNAM
– CHAIR
Jamie has been a local SME business leader across several organisations and industries in the Bay of Plenty and Waikato for 15 years, with his expertise residing predominantly in the primary and manufacturing sectors. Having been an active part of Chamber activities over the years, including head judge for the Tauranga Business Awards, has given Jamie great insight into the wider business ecosystem in Tauranga and he is excited to be a part of the team leading the Tauranga Business Chamber into its next phase. Having recently handed over the leadership of local business Jenkins Freshpac Systems, Jamie is now working in the consulting and contract-
KIRSTEN OGDEN
Fuel Agency is thrilled to announce the appointment of Kirsten Ogden as Account Director. Kirsten significantly enhances the agency’s ability to offer world-class client service capabilities. She brings over a decade of extensive agency and publishing experience, having worked in media industries both in New Zealand and London. She has driven successful projects for Beef + Lamb New Zealand, Panasonic, Tourism Australia, Western Bay of Plenty
ing space with the SME community in the Bay of Plenty with a drive to be a part of helping shape economic, and in turn, social outcomes for our deserving community.
LLOYD RAKAUPAI – VICE CHAIR
Lloyd is an Account Manager for Vertical Horizonz New Zealand, with a background and expertise in strategic acumen and business growth. He is currently the Deputy Chairperson of the Tauranga Māori Business Association, a delegate of Te Kotahitanga o Ngāti Tūwharetoa Trust, an Honorary Fisheries Officer and has been involved with
District Council, Super Liquor and Resene Paints. “I was attracted to Fuel because of its reputation,” said Kirsten. “I look forward to delivering the highest quality of service to clients and helping Fuel thrive as we move forward.”
TOM LEAR
Creative Director Tom Lear joins Fuel Agency from Society to underline the Agency’s commitment to offering some of the best advertising creative in the industry. Tom brings global experience to Fuel, having worked with agencies such as Saatchi & Saatchi and CHE Proximity and brands like Mazda, Foxtel, Telstra, Bank of Melbourne, Classic Builders, Zespri and Lion Breweries.
“I welcome the opportunity to help clients articulate their brand message in a way that resonates with their audiences in an increasingly complex world,” said Tom. With Tom on the team, Fuel continues to be an agency to watch as it embarks on its next chapter of growth.
SCOTT KOSTER
The Salvation Army has announced the recent appointment of Scott Koster as a new Wills and Bequests Manager. Scott recently left a long career in the banking industry, working in the UK and New Zealand, with an early career in the automobile industry in California.
Scott’s role endeavours to support and promote social causes that directly and positively impact people’s lives. Scott is thrilled to be part of a dynamic team that will further continue the mission of the Salvation Army, changing lives for the better through the generosity of its bequestors.
the New Zealand Defence Force for the past 18 years. Lloyd is currently studying a Master Business Administration. “I strive to live by two principles: He Mahitahi, meaning to work together and Whanake, meaning to grow, move onwards, move upwards, spring up, develop and rise.”
BENJI CROSSLEY
Benji is a Senior Solicitor in the Property Team at Sharp Tudhope Lawyers. He returned to the Bay with his family in 2019 following time away working and studying. Prior to joining Sharp Tudhope Benji spent ten years working in sports administration for Wellington Rugby, England Rugby and World Rugby.
He has been involved in transformative projects and major events working with a wide array of individuals across sport. Tauranga has an exciting future. Benji is keen to play any part he can in helping the Tauranga business community thrive and make the most of the opportunities this city presents.
DEBBIE IRELAND
For the past 16 years, Debbie has grown her Tauranga-based business Digital Workplace Results (formerly ShareThePoint Ltd), a premier Microsoft 365 Training Provider. She enables businesses to understand that real change is achieved by empowering people and utilising technology as an enabling tool.
1.GiselleBrosnahan,GiselleBPhotography. 2.KirstenOgden,FuelAgency. 3. Tom Lear, Fuel Agency. 4.JenhaPhillips,TePuia. 5. Grant Marunui, Te Puia. 6.ScottKoster,SalvationArmy.
Tauranga Business Chamber Business After 5 with Alliance Sponsors’ at Cargo Shed, November 8, 2023
Photography: Salina Galvan Photography
Debbie’s clients include local and international businesses across multiple industries. Debbie is well known for “making things happen”. Her experience as a small business owner brings valued perspective. Debbie is a Chartered Member of the Institute of Directors. She has been a Board Member/Chair for Youth, Search and Rescue, and instrumental in scaling and strategy.
ROCHELLE LOCKLEY
Rochelle Lockley is the General Manager Communications for Port of Tauranga Limited, New Zealand’s largest port. She joined the executive team of the Port in September 2020. Prior to this, she spent 15 years operating her own strategic
communications consultancy advising clients of all sizes from not-for-profit organisations through to listed companies. Rochelle is a former journalist and has held senior communications positions in the telecommunications, tourism and tertiary education sectors. Over the past 30 years, she has worked in communications in London, New York, Sydney, Auckland and Tauranga.
DEBORAH PEAKE
Deborah is a qualified Non-Executive Director certified through the IOD in London, she offers strategic leadership and governance expertise, to any role she takes on. Her tenure on the Health Lottery Board in the UK, oversaw the
ONEMiriamHauke,LizzieSeekup&KellyTaylor(TrinityWharf). TWOSoniaTibble(Beca),RaewynPeck,AngeliqueScott&Rhea Clune(PersonnelResources). THREE DanAllen–Gordon(Graeme DingleFoundation),KevinMurray(SurveyingServices),Mark Beaudoin&WanitaWood(FirstCreditUnion). FOUR Jono Earles (WebGenius),Jacqui&PeterWren-Hilton(Wharf42Limited). FIVE ChrisSymes(Oxygen8Consulting),ValerieRowe-Mitchell(Emerald BusinessAdvisor)&GregRoworth(BusinessFlightPath). SIXJordy Eves&TamzinHall(Torpedo7),MikeRawnsley&JasonSheard (TheWarehouseGroup). SEVENJohnMcKinley(VegaMortgages), TazmeenKhan(TazmeenKhanFinancialServices)&RogerShaw (KiwibankBusinessBanking). EIGHT ShannonSheard(The WarehouseGroup)&SusannaLin(AccessNZ). NINE JulioSilva(Zucca Books&Production)&GiselaDeCastro(TheUniversityofWaikato).
distribution of funds to health charities and reflects her commitment to making a positive impact. Deborah’s extensive advertising career spans across the UK, USA, Australia and China, and working with brands such as British Airways, Gillette, Walt Disney, Nestle and Procter & Gamble illustrates her ability to understand diverse markets and industries. After her return home, Deborah transitioned into real estate at Tremains.
CHAD WALLACE
Chad is a Senior Associate at Cooney Lees Morgan. Over the last 8 years at CLM he has had the privilege of advising and learning from some of Tauranga’s best businesspeople. This year he
had the honour of being named a Rising Star by NZ Lawyer. Chad lives in Pyes Pa with wife Sara and two boys, who are 3 and 5, and he is very proud of our city and passionate about its future. He will use this opportunity with the Chamber Board to utilise his skills and experience to develop and grow our city.
LINDA FINLAY
Linda is a Partner BDO Tauranga. She is chartered accountant with over 15 years experience in business advisory, statutory compliance, management accounting and general accounting functions. Linda specialises in management reporting and business analysis – breaking down the sea of numbers to what it really means for the business owner. Linda was co-opted onto the Chamber Board in November 2023 following a skills assessment of the members after the election. As Treasurer, Linda works with the CEO on the prudent management of the Chamber’s financials and leads the Board on strategic financial decisions.