CALGARY PETROLEUM CLUB
HOUSE RULES
AND CLUB INFORMATION
October 2020
The purpose of these House Rules is to establish and maintain a high standard of service, deportment, and orderly use of the Club and its facilities so that members and their guests may more fully enjoy the privileges of membership. These House Rules have been approved by the Board of Governors and adopted as Club policy. Members are requested to co-operate with the Board in the full execution and application of these rules. Members in violation of these rules may be reprimanded by the Board.
DEFINED TERMS
COMMON ROOMS Woodbend Lounge, McMurray Room, Renfrew Lounge, and the Sports Bar.
PUBLIC AREAS Lobby, hallways, coatroom, washrooms, stairways, telephone booth, business centre, reception desk, employee’s offices, et cetera.
PRIVATE ROOMS The Devonian Room (Main Dining Room), President’s Room, Trophy Lounge, Viking Rooms A and B, Cardium Rooms A and B, Shaunavon Room, Midale Room, Bluesky Room, Montney Room and Wine Cellar.
CALGARY
The City of Calgary and the area lying within 120 kilometers of its city limits.
1. 2. 3.The following rules do not cover all situations. These rules may be amended by the Board as needed. Requests for further information and clarification should be directed to Management.
1. GENERAL
The facilities of the Club are at the disposal of all Resident, Corporate, Senior Associate, Young Professional, Family Legacy, Non-Resident, Spousal, Surviving Spouse, Honorary and Guest Visitor Members in good standing and their guests within the prescribed operating hours. Members may be requested to show their Membership Card. Members who allow others to use their privileges, without first completing a “Guest Visitor Card” will be subject to suspension or expulsion. Members will be held responsible for the conduct of their guests at all times. It is incumbent upon members to make certain their guests are aware of the Club’s pertinent House Rules, By-Laws and dress code. Members and their guests shall at all times conduct themselves in a courteous and respectable manner, and in such a way so as not to infringe on the rights of other members to peaceful and comfortable use of the facilities.
2. ACCOUNTS
All accounts are due and payable on the 20th day of each month. Accounts which are overdue for a period of 30-days may be posted on the Club Notice Board. Any indebtedness not paid within 30 days after the date of posting shall make the member in default and subject to suspension or expulsion. No member, while posted for non-payment of accounts shall have the right to incur any further liability to the Club. A service charge will be levied on overdue accounts at a rate set periodically by the Board. The service charge will be levied on accounts that are 30-days overdue, or at such time as set periodically by the Board. Should any payment be returned NSF, a $25.00 surcharge will be added to the account.
3. RECIPROCAL CLUBS
Members intending to visit reciprocal clubs should inquire at the Reception Desk as to the necessity of obtaining a letter of introduction from Management, as certain number of these clubs require a formal introduction. A list of reciprocal clubs can be found on our website, www.calpeteclub.com. Non-Resident Members are not permitted to use reciprocal clubs. Members of reciprocal clubs are required to present their Club Membership Card at o u r Reception Desk and register in the Guest Book. We haveno reciprocal agreements with any other club in Calgary.
4. GUESTS
Members are not to introduce anyone as a guest or Guest Visitor to the Club who has been refused membership or who has been expelled or requested to resign.
5. GUEST VISITORS
Corporate, Resident, Young Professional, Senior Associate Members and Family Legacy Members may arrange for a person to become a Guest Visitor by sponsoring the individual in writing on a form approved by the Board and available at the Reception Desk. Other classes of members may, on special application to Management, also sponsor Guest Visitors. Guest Visitor privileges are set at a t w o - w e e k period. For those persons who reside in Calgary, the privilege of becoming a Guest Visitor can be arranged only twice in each calendar year. For those persons who do not reside in Calgary, the privilege of becoming a Guest Visitor can be arranged only six times in each calendar year. Guest Visitors shall be entitled to use the Club’s facilities at any time within the pre- scribed operating hours and without being in the company of the sponsoring member. The sponsoring member is responsible for the conduct and for all liabilities incurred by the Guest Visitor.
6. FOOD SERVICE
BREAKFAST
Available from 7:00 a.m. to 9:00 a.m., Monday through Friday in the Renfrew Lounge.
LUNCH
Available from 11:00 a.m. to 2:00 p.m., Monday through Friday in the following rooms:
Lower Level
Main Level
DINNER
- Sports Bar - Renfrew Lounge
Dinner is served Monday through Saturday nights*, from 5:00 p.m. to 7:30 p.m. On occasion, when business in the Club is quiet, dinner service may finish earlier than the aforementioned time.
7. TAKEOUT SERVICE
The Club can arrange takeout orders for your office or home. Dependent on what you would like, we need just a few hours to one day’s notice. Orders will be kept at the Reception Desk for you to pick up at the scheduled hour. The Club does not have a delivery service.
8. CHILDREN
Members are requested not to bring children into the Club who are of an age or disposition likely to be the cause of embarrassment or inconvenience to other members and their guests. This is especially true during the service of breakfast and lunch in the common rooms of the Club and during happy hour.
9. ALCOHOL SERVICE
Alcoholic beverages may be served to members and their guests during the hours scheduled for lunch and dinner in the various
common rooms of the Club. At no time will the service of alcohol commence before 10:00 a.m. Alcohol service is also available in the Sports Bar, the Renfrew Lounge and the Woodbend Lounge during the hours between lunch and dinner. The termination of alcohol service on a nightly basis will be determined by a number of factors, including the volume of business and the legal time limits set by the Gaming and Liquor Act of Alberta. Generally speaking though, termination throughout the Club will be 11:30 p.m. Monday through Thursday, and 12:30 midnight on Friday and Saturday nights. Members are reminded that neither staff nor members shall under any circumstances serve or permit the service of alcoholic beverages to any persons under the age of 18. The Club will ask for proof of age when a person of questionable age (i.e., anyone who appears to be less than 25 years of age), requests alcohol service. No alcoholic beverages shall be consumed on the Club premises unless purchased from the Club, with the exception of a commercially manufactured sealed bottle(s) of wine. This is commonly called the “BYOB” program, and there will be a corkage fee for this service.
No homemade wine, and no other kind of alcoholic beverages are allowed, under any circumstances. Alcoholic beverages purchased from the Club must be consumed on the premises (with the exception of partial bottles of wine, which may betaken home by Members once staff have “re-corked” the bottle and placed it in a suitable bag for carrying out of the Club). In accordance with the Gaming and Liquor Act of Alberta, the consumption of alcohol is limited to the room in which it is served and may not be carried into the public areas of the Club. Collaterally to the aforementioned statement, Members and guests are strongly reminded that they must not use the stairs while carrying drinks (which sometimes happens when people go out of the Club to have a cigarette, for example). Liquor may be sold only by the glass. No member shall purchase alcoholic beverages for any employee of the Club or any entertainer in the employ of the Club.
The Club does have a policy with regard to the service of alcohol. The policy obliges Management and Senior Club Personnel to 5
terminate the service of alcohol to members and their guests if it is apparent that these individuals are intoxicated or will shortly be intoxicated if service continued. Members are requested not to question the decision to terminate service at that time, but rather, contact Management the next day or write a letter to the Board outlining your concerns. Taxi vouchers are available from the Reception Desk for those who wish to charge the cost of a taxi ride home to their Club account.
10. PRIVATE ROOMS
Arrangements for the use of the private rooms may be made with the Function Coordinator, the Food & Beverage Managers or Management. The Club’s private rooms are:
Lower Level
Main Level
Upper Level
- President’s Room
- Wine Cellar
- McMurray Room
- Trophy Lounge
- Viking Rooms A andB
- Cardium Rooms A andB
- Shaunavon Room
- Midale Room
- Bluesky Room
- Montney Room
- Devonian Room
Most rooms are available for breakfast, lunch and dinner functions as well as cocktail parties, meetings, et cetera. Certain of the Club’s Common Rooms, the McMurray Room, for example are also available for morning and afternoon/ evening functions.
11. SPORTS BAR
There shall be no card playing in any other room than the Sports Bar except by special arrangement with Management. Card tables are on a first come first serve basis. Poker chips and cribbage boards are available upon request.
12. CLUB CLOSURES
The Club is closed on Sundays and statutory holidays, and occasional Saturdays. Special events on Sundays and holidays (such as Mother’s Day Brunch) that require the Club to be open will be listed in the entertainment calendar, mailed to the members at various times during the year. Closures will also be listed in the entertainment calendar and on the club website.
13. CANCELLATION POLICY
Reservations for breakfast, lunches, dinners and other functions which require advance preparations by kitchen staff and other departments of the Club may not be cancelled without a charge with less than 48-hours’ notice. A similar 48-hour cancellation policy is also in effect for the Club’s special functions (such as Seafood Night, President’s Party, New Year’s Eve, et cetera) unless otherwise stated. There is a separate cancellation policy for Christmas time functions. Please see the Function Coordinator for details.
14. DRESS CODE
The Dress Code of the Club is designed to establish and maintain a high professional standard for all members and guests who are 16 years of age or older. However, good judgment, discretion and decorum are also expected in the dress of children who are under 16 years of age.
The Club’s Dress Code is business casual, Business casual is acceptable at all times as are good quality jeans. However, shorts, ball caps etc. are not acceptable. In short, good judgement, discretion and decorum are expected at all times.
15. BRIEF CASES, BUSINESS PAPERS AND CELLULAR TELEPHONES
No brief cases are to be brought into the common rooms or public areas of the Club. These items should be deposited at the Reception Desk for safe keeping. Business papers are allowed in the common rooms and public areas prior to 5:30 p.m. (the commencement of dinner service). Members are requested, however, not to conduct business with these papers in such a way as to interfere with the normal routine of service or in a manner that would affect the ambience of the Club. If a member wishes to conduct a short meeting, please inquire at the Reception Desk or contact Management and a private room will be arranged. The Club also has a complimentary Business Centre located on the main floor. The Business Centre cannot be booked in advance. It is a “first come first serve” basis. When using this area, the member simply slides the plaque on the door which will mark the room as “occupied”, and closes the door. The Business Centre has a computer, fax/printer, and a telephone for Members to use. Personal devices, including cell phones and tablets, may be used in all areas of the Club to send and receive messages. The Club has free Wi-Fi for Members to access the internet. Personal devices may NOT be used to accept or receive phone calls while members are in the common rooms of the Club. If aMember needs to speak on the phone, they must do so in either the public areas of the Club, the Business Centre, or in the phone booths provided on the upper level.
16. COATROOM AND LOST AND FOUND
Members are requested to leave their hats and coats in the coatroom provided for this purpose. The Club will not be held responsible for the loss of any personal property on the premises. Items of value should not be left in the coatroom but deposited at the Reception Desk for safe keeping. Lost and Found items will be held by the Club for a period of three months and then either returned to the individual who found the item, or donated to charity (clothing to the Salvation Army for example). Members are not to store personal property on Club premises.
17. EXCLUSIVE USE OF THE COMMON ROOMS
No dinner, dance, or other entertainment involving the exclusive use of the common rooms of the Club shall be permitted except by the consent of the Board, House Committee or Management.
18. COMPLAINTS
Members are on no account to reprimand an employee of the Club. Complaints and suggestions regarding service or the facilities should be made to Management verbally, or in writing to the Board, House Committee or Management. These letters will then be reviewed by the Board at their next regular meeting and a reply and explanation will be given to the member.
19. DAMAGES TO CLUB PROPERTY
Members shall pay for all damage to the Club property caused by them or their guests. Members shall not remove Club property from the premises.
20. ERRANDS
Members shall not send employees out of the Club for any purpose.
21. RESTRICTED ACCESS
No member shall at any time be allowed in the kitchens, back areas of the bars or back areas of the Club unless accompanied by a member of the Board, Management or Senior Club Personnel.
22. PAMPHLETS, ADVERTISEMENTS AND NOTICES
No pamphlets, advertisements, notices, subscriptions, pictures, et cetera, shall be exhibited on the Club premises except by the approval of Management. No article of any kind shall beexposed for sale in the Club except by the approval of Management.
Members are allowed to use the name of the Club in a private mail out addressed to specific individuals. Members shall not give the Club as their mailing address.
23. GATHERINGS AND DEMONSTRATIONS
No public gatherings or demonstrations of a partisan, political, sectarian or religious nature will be permitted on the Club premises.
24. PARKING
Members shall refrain from parking in the “loading zone” in front of the Club along Fifth Avenue, but rather, use this as a drop-off area. The Club does not have parking facilities but there are several public lots in the vicinity.
25. PETS
No pets or animals shall be permitted on the premises. Service dogs are of course excluded from this rule.
26. CHITS AND SERVICE CHARGE
It is the policy of the Club for members to sign chits for food and beverage service rendered on the premises. Please sign your name and account number in a legible manner. The Club hasan ATM located on the top floor. Tipping is not permitted. A set service charge is added on to all food and beverage charges. The percentage of the service charge is determined by the Board.
27. ADDRESSES
Members shall at all times keep the Club informed of their correct and current business and home address. No list of addresses or names of members shall be given out for any purpose, except where deemed necessary by law.
28. CAMERAS AND MEDIA PERSONNEL
The taking of photographs or videotaping in the common rooms and public areas of the Club is not allowed without the permission of Management. No media personnel, photographers, reporters and cameramen are allowed in the common rooms and public areas of the Club (if performing and engaged in theduties of their profession) without permission of the Board.
29. AUDIO VISUAL EQUIPMENT
The Club has limited audio visual equipment available to the members at a nominal rental fee. The Function Coordinator or Management can assist in the renting of necessary equipment.
PLEASE NOTE: The Club is “wi-fi” friendly, and all rooms have internet access.
30. REFUSAL OF SERVICE
For cause, Management may refuse service to any member or guest. The Board may suspend or expel any member whose conduct is considered improper, unbecoming, or likely to endanger the welfare or character of the Club, or who willfully commits any breach of any By-Law or House Rule of the Club. In the event there is any conflict between these House Rules and the ByLaws, the latter shall prevail.
31. SMOKING POLICY
The entire Club is a smoke free establishment, and smoking, vaping, and any form of cannabis use will not be allowed in any area at any time.
PRIVACY ISSUES
The Club is committed to controlling the collection, use, security, accuracy, and disclosure of the personal information voluntarily provided to us by our members. The Club will use your information for the mailing of monthly statements, and from time to time, the mailing and/or e-mailing of information regarding entertainment-related events, or other Club-related matters. Occasionally, internal demographics are studied to determine the needs of members, and to prepare an “outlook” for the Club. The Membership Roster and other records are not available to members, our suppliers, or any third party. Should a member wish to be excluded from any additional mailings, or excluded from internal studies, they must state that, in writing, to Club Management. Questions or concerns – call the General Manager, at 269-7981.
OUR PRIVATE MEETING SPACES CAN FACILITATE
Anniversaries
Annual General Meetings
Association Events
Birthday Parties
Breakfast Meetings
Business Meetings
Celebrations of Life
Charity Events
Cocktail Parties
Conferences
Dinner Parties
Luncheons
Retirement Parties
Weddings
We will customize to meet your needs, call our Functions Department to discuss the possibilities!
(403) 260-6354
WE OFFER ANNUAL CLUB TRADITIONAL EVENTS AND A VARIETY OF UNIQUE PROGRAMMING
Chef’s Dinners
Children’s Christmas Party
Leaders & Mentors Lunches
Member/Son/Daughter Evenings
Monthly Member Happy Hour
New Year’s Eve Party
Seafood Buffets
Scotch, Wine, Culinary & Card Clubs
Speaker’s Series
Winemaker Dinners
Women/Mentors/Friends Event
Your Company Christmas Party
Can
contactus@calpeteclub.com
Front Desk:
Ph: 403-269-7981
Email: frontdesk@calpeteclub.com
Private Room Bookings/Catering:
Ph: 403-260-6354
Email: function@calpeteclub.com
Club Events:
Ph: 403-260-6364
Email: cpcevent@calpeteclub.com
Membership Questions:
Ph: 403-260-6367
Email: memberships@calpeteclub.com