619 Roofing
Agricultural Pest Control Services
Antis Roofing & Waterproofing
Associa N.N. Jaeschke
Black Diamond Paving
Choice Management Solutions, Inc.
Community Legal Advisors, Inc.
Delphi Law Group, LLP
Dunn Edwards Corporation
CAI SAN DIEGO 2025 MARKETING PLAN SPONSORS
AD Magellan
Allied Trustee Services
The Arbor Group
Association Reserves
Bemus Landscape
Ben’s Asphalt, Inc.
Berding Weil
Bergeman Group
Construction Management
BrightView Tree Care
Eagle Paving
Fiore Racobs & Powers, A PLC
First Citizens Bank
Goldstar Asphalt Products
Guard-Systems, Inc.
Harvest Landscape
Horizon Lighting
Kriger & Schuber
LaBahn’s Landscaping
Life Specialty Coatings
McKenzie Mena, LLP
Modern Masters Painting
Monarch Landscape Companies
The Naumann
Law Firm, PC
Enterprise Coatings, Inc.
GuardTop, by Sustainable Emulsions
LandscapesUSA
Life Deck Coating Installations
Mason Construction
Mt. Helix Pest & Termite Control
Pacific Green Landscape, Inc.
Patioshoppers
Pride Plumbing, Inc.
Nautilus General Contractors
Nissho of California, Inc.
NPG Asphalt
Pacific Standard Plumbing
Parking Squad
Premier Roofing California
PrimeCo
Rayco Exteriors
RealManage
Ross Construction Management
RSI Roofing
S.B.S. Lien Services
SavATree, LLC
SAX Insurance Agency
The Secret Ballot
SERVPRO of San Diego City SW
SERVPRO of Sorrento Valley
Smartstreet powered by Banc of California
Tinnelly Law Group
Tree Life CA
Primus Paint Worx, Inc.
Pro Star Mechanical
SCT Reserve Consultants
Soundproof San Diego
Southern Cross Property Consultants
Trash Day Can Carriers
Vista Paint Corporation
Westlake Royal Roofing
WM of San Diego
2025 CAI SAN DIEGO BOARD OF DIRECTORS
PRESIDENT
Susan Hawks McClintic, Esq., CCAL Epsten, APC
PRESIDENT ELECT
Amanda Francis, CCAM-LS Renaissance Owners Association
VICE PRESIDENT
Tim Flanagan, Esq. Flanagan Law, APC
TREASURER
Liron Shalom-Hickey SERVPRO of Sorrento Valley
BOARD DIRECTORS
Sharon Deal
Vista Canada Estates
Amber Korody Choice Management Solutions
Bridgette Tabor LaBaree/Oksnee Insurance
Rei Takeda Normal Heights Community Association
Heather Wiltshire, CCAM, CMCA, AMS, PCAM N.N. Jaeschke, Inc. – An Associa Company
EXECUTIVE DIRECTOR
Carissa Mace executivedirector@cai-sd.org
COMMUNITY INSIDER PUBLICATIONS COMMITTEE
CHAIR
Carrie Heieck, Esq.
Tinnelly Law Group, APC
VICE CHAIR
Johanna Deleissegues, Esq. Adams I Stirling, PLC
Rei Takeda Normal Heights Community Association
Jordan Farmer, Esq. Flanagan Law, APC
Jeffrey French, Esq. Green Bryant & French, LP
Alma Galindo, CMCA, AMS Prescott Management
Rhonda Goldblatt, Esq. Epsten, APC
Elaine Gower
The Naumann Law Firm, PC
Brian Kalmenson, CIRMS Gemini Insurance Agency, Inc.
Tyler Kerns, Esq Kriger Law Firm
Kimberly Lilley, CIRMS, CMCA, EBP Berg Insurance Agency (In partnership with LaBarre Oksnee Insurance)
Jocelyn Luna Prescott Management
Anja Potenza Brightview Landscaping
Kumar Raja, Esq. Beaumont Tashjian
Shannon Smith
AD Magellan
Emily Whittemore, PCAM FirstService Residential
DESIGN & PRODUCTION REY ADVERTISING & DESIGN
Editorial and advertisements represent the opinions of the authors and advertisers and not necessarily the opinion of Community Insider Magazine or CAI San Diego. Information contained herein should not be construed as a recommendation for any course of action regarding financial, legal, real estate, accounting or other professional services and should not be relied upon without consulting legal counsel, financial and accounting professionals, or other expert business advisors.
CAI San Diego Chapter encourages submission of news and articles, subject to space limitations and editing. All articles submitted for publication become the property of the CAI San Diego Chapter. Non-commercial reproduction of published articles or columns permitted with the following requirement of acknowledgement “Reprinted with permission from Community Insider Magazine, a publication of CAI San Diego.”
ADVERTISING AND CORRESPONDENCE
Community Insider Magazine
CAI - San Diego Chapter
9920 Pacific Heights Blvd., Ste. 150, San Diego, CA 92121 858-836-1119 | www.cai-sd.org © 2025 CAI San Diego Chapter, all rights reserved. The official quarterly publication of CAI San Diego
Hello CAI San Diego members!
Summer is here and it’s time for some fun at our popular CAI San Diego summer social events. For the golfers, the Annual Golf Tournament and Awards Luncheon is June 12 at the Rancho Bernardo Inn. If you prefer to dance the night away, the popular and fun Tiki Night is on July 11at the Kona Kai Resort. And, Day at the Races is on August 7.
In our education role, the Education Conference is on June 26 at Paradise Point Resort. This year’s focus will be on health, wellness, tips for making life easier and how not to be miserable. Sounds like something we could all benefit from!
To promote manager education, the CAI San Diego Board is launching “Reach for the Stars,” a scholarship rebate program for managers. Details will be available soon on the qualifications and how managers can apply for education scholarships.
The board has also appointed a new Chapter Task Force chaired by attorney Christina Ciceron to explore the possibilities of a mentor/ apprentice program for our industry professionals. We want to create an environment for attracting people to our industry and helping new managers learn the ropes from our veterans who have been there, done that!
Believe it or not... June will begin early bird registration for the 2026 Marketing Plan. Many events sold out in the 2025 plan so get Early Bird status so you can get your first choices.
And last but not least, thank you to everyone who participated in the Race for Autism in Balboa Park (see page 31 for highlights). I appreciate our members who were willing to get up early on a Saturday morning to help raise awareness for this disease that impacts too many families.
As always, thank you for your continued support and participation in CAI San Diego!
Susan Hawks McClintic, Esq., CCAL Epsten, APC
Susan Hawks McClintic, Esq., CCAL 2025 Chapter President
In this issue
Elaine Gower
Anja Potenza
Jillian M. Wright, Esq.
Rhonda J. Goldblatt, Esq.
By Kimberly Lilley, CIRMS, CMCA and Shannon Smith
Tyler Kerns, Esq.
BY KIMBERLY LILLEY, CIRMS, CMCA, EBP AND SHANNON SMITH
FROM RISK TO
RESILIENCE
How Proactive Maintenance Can Protect Your HOA’s Insurance Coverage
While the insurance crisis initially impacted communities in wildfire-prone areas, it has now expanded across multiple states, affecting a vast number of HOAs. We’ve seen insurance premiums increase dramatically since 2021 with some communities losing coverage entirely. Extreme losses since 2017 and the increasing cost of construction both contribute to carriers needing to be highly selective, making it increasingly difficult for HOAs to secure affordable –or any – insurance.
The stakes are higher than ever. Deferred maintenance can directly impact a community’s ability to remain insured. Addressing aging infrastructure has become as important to risk management as financial planning, and failing to act could leave associations in financial and legal jeopardy.
RESILIENCE
Proactive Steps to Navigate the Insurance Market
One way to mitigate the impact of today’s volatile insurance market is to start the renewal process early. HOAs should begin shopping at least 90 days before renewal to explore options and avoid being left with limited choices. A rushed renewal process can lead to unfavorable terms or coverage gaps.
Beyond insurance renewals, maintenance planning must be treated with the same urgency. With buildings aging rapidly, communities must take a proactive approach to infrastructure upkeep. The days of postponing repairs due to budget constraints are over. Insurers are now closely scrutinizing maintenance records before issuing policies.
Key Areas Insurers Are Examining
Even if governing documents do not require an HOA to maintain certain components, insurers may demand upgrades before issuing a policy. Carriers are paying close attention to:
• Roofs and Siding – Age, materials, and maintenance history
• Electrical Panels and Wiring – Upgrades since the original construction, fire risk mitigation
• Plumbing Systems – Pipe materials and recent replacements
• HVAC Systems – Maintenance schedules, duct cleaning, and energy efficiency
Underwriters are no longer taking an HOA’s word for completed maintenance. They utilize Google Earth, loss control reports, and even real estate listings to evaluate property conditions remotely. HOAs must have well-documented proof of completed projects, including contracts, permits, and payment receipts.
Continued on page 8
The Cost of Inaction: Funding Strategies for Maintenance
A major hurdle for HOAs is the rising cost of construction, which remains 30%+ higher than pre2020 levels. Many associations have historically kept assessments low, mistakenly believing it was a benefit to the members, leaving them unprepared for large-scale maintenance projects. This funding gap forces HOAs to consider alternative solutions such as:
• Phased projects to spread costs over multiple years
• HOA loans tailored for capital improvements
• Special assessments when immediate funding is required
• Reserve study updates to ensure long-term financial planning aligns with rising costs
Managing a Successful Maintenance Project
Once funding is secured, proper
planning is crucial. HOAs should engage legal counsel to review contracts, ensure clear project scopes, and establish accountability measures. Additionally, hiring a construction management firm can safeguard the HOA’s interests by verifying work quality and compliance with specifications. Tracking warranties and
Proactive maintenance not only helps secure insurance coverage but also enhances community safety and property value.
maintaining them properly are essential for protecting property improvements and securing communities. Without diligent oversight, warranties can become void due to improper maintenance or contractor errors, leaving HOAs vulnerable to unexpected repair costs. By documenting all completed work and implementing a structured annual maintenance schedule, communities can ensure warranty compliance, extend the lifespan of critical components, and provide proof of completed work for insurance providers.
The Bigger Picture: Safety and Long-Term Value
Proactive maintenance not only helps secure insurance coverage but also enhances community safety and property value. Structural failures, electrical hazards, and outdated systems pose risks that extend beyond financial concerns. While cost management is essential, HOAs should recognize that proper
upkeep is not just about insurance—it’s about protecting lives and ensuring longterm stability.
As the insurance market continues to evolve, HOAs must shift their mindset from reactive problem-solving to proactive risk management. Those who embrace this approach will not only open up insurance options but also create safer, more resilient communities for the future.
Kimberly Lilley, CIRMS, CMCA, EBP, is the Director of Advocacy, PR & Marketing for Berg Insurance Agency in partnership with LaBarre/ Oksnee and can be reached at kimberly@berginsurance.com
Shannon Smith is CEO and Co-founder for AD Magellan and can be reached at shannon@admagellan.com
CONSTRUCTION DEFECT | SUPERIOR RESULTS
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• Siding
• Stone Veneer
• Decks
• Podium Slabs
• Foundations
• Waterproofing
• Pavement
• Exterior Flatwork
• Plumbing
• Soil Issues
• Subsidence
• Drainage
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• Ground Contamination
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STRATEGIES TO RECOVER FROM BURNOUT
Incorporating these strategies can aid in recovering from burnout and fostering a sustainable, balanced lifestyle. It’s important to recognize that recovery is a process, and seeking professional help when needed is a vital step toward well-being.
Address the Root Cause
Set boundaries – Clearly communicate limits to colleagues and supervisors to manage workload effectively.
Seek support – Delegate tasks and ask for assistance when needed to prevent overwhelm.
Break the Routine
Try something new – Engage in activities like nature walks or new hobbies to refresh your routine.
Reverse your routine – Alter daily habits, such as varying your wake-up time or changing your environment, to disrupt monotony.
Take a Mental Vacation – Dedicate time to disconnect from work and engage in enjoyable activities.
Focus on Health
Exercise – Incorporate regular physical activity, even short sessions, to boost energy and mood.
Eat well – Prioritize balanced, nutritious meals to support mental and physical health.
Prioritize sleep – Establish a calming pre-sleep routine and maintain a consistent sleep schedule.
Practice Mindfulness and Stress Reduction
Mindfulness meditation – Practice mindfulness to stay present and manage stress.
Deep breathing exercises – Utilize deep breathing to activate relaxation responses.
Progressive muscle relaxation – Release tension by tensing and relaxing muscle groups.
BURNOUT
Cultivate a Supportive Environment
Talk to trusted individuals – Share feelings with friends or family for emotional support.
Seek professional help – Consult therapists to address underlying issues contributing to burnout.
Join support groups – Connect with others experiencing burnout for shared experiences and support.
Reconnect with Values and Purpose
Reevaluate goals – Align personal and professional goals with core values.
Find Meaning in small things – Approach daily tasks with gratitude to rediscover joy.
Engage in joyful activities – Participate in hobbies or interests that bring happiness.
Implement Long-Term Adjustments
Maintain work/life balance – Set clear boundaries between work and personal life.
Avoid overcommitting – Learn to prioritize and say no to additional responsibilities when necessary.
Take regular breaks – Schedule short breaks throughout the day and plan for longer periods of rest.
By Elaine Gower, EBP, CCIP
AVOIDING BURNOUT in the Workplace
Burnout is a multifaceted condition characterized by emotional, mental, and physical exhaustion resulting from prolonged stress. Recognizing its signs and implementing effective recovery strategies are essential for maintaining overall well-being.
Burnout and Its Causes
Elaine Gower
is the
Director of Business Development
for The Naumann Law Firm, PC and can be reached at elaine@naumannlegal.com.
Burnout manifests through various symptoms including negative attitudes, concentration difficulties, apathy, stagnation feelings, social withdrawal, neglect of selfcare, chronic exhaustion, inefficacy, detachment, and psychosomatic symptoms. Identifying these signs is crucial for timely intervention.
ON THE COVER TRASH DAY CAN CARRIERS:
Helping Communities Maintain a Clean and Healthy
We are a veteran owned and operated, local San Diego business specializing in taking care of your waste management headaches! We work with the local trash pick-up companies (EDCO, WM, etc.) to streamline your HOA community’s trash.
Why Homeowner Association Professionals Choose Trash Day Can Carriers
• Professionalism: We show up on time and are licensed and insured. We arrive in a presentable vehicle with our company logo magnet on the sides, and our can carriers (employees, not temps) wear uniforms.
• Customer-Centric Focus: We prioritize delighting our resident customers and community managers. We offer open
communication and responsiveness to resident needs. A live person who cares will answer the phone during business hours (Mon-Sat). Afterhours calls are quickly responded to the next business day. In addition, community managers will have the business owners’ personal cell in case of urgent situations.
• Cost-Effective Solutions: We offer significant promotional discounts to community managers. The larger the association, the bigger the discounts we can offer.
• Resident Satisfaction: Taking on this particular chore for residents, they are freed from dealing with trash bags or cans (including trash, recycle and greenery), keeping up with changing holiday trash truck schedules, forgetting to
• We move trash/recycle/greenery cans and dumpsters out to the curb for trash day pick-up (and put them back after can/dumpsters are emptied) every week.
• We break down boxes.
• We move trash from overflowing bins/dumpsters to more empty ones.
• We pick up community trash bags (re-lining cans).
• We clean cans, dumpster chute flaps and dumpster areas and rooms.
• Apartments & condos: We pick up trash bags for trash valet to dumpsters.
• We arrange for bulk item trash pick-up — not our focus, but we are a one-stop trash service provider.
SERVICES MENU
TRASH DAY CAN CARRIERS PORTRAIT OF A LOCAL VETERAN
Environment
take out trash or cans on time, placing cans incorrectly on the street, messy dumpsters, or forgetting to take the cans back in on time. Additionally, residents with mobility challenges don’t need to struggle with bulky, heavy cans or getting bags of trash to dumpster chutes.
We would be delighted to schedule a consultation to discuss your specific needs and how we can partner to benefit your community. Please contact (855) 248-7274 or email service@trashdaycancarriers.com
Trevor Thickstun, a proud Naval veteran and San Diego local, has spent his life serving his country and his community. After completing his service aboard the USS Enterprise aircraft carrier, Trevor worked helping troubled teens, as a medical technician at a senior care facility, and helped autistic adults with life skills.
His new venture, Trash Day Can Carriers, combines his love of the outdoors with his desire to help his community by providing trash valet services: helping communities maintain a clean and healthy environment by servicing their waste management needs not already offered by city trash services such as taking cans and dumpsters to the curb for trash day pick up and back when empty.
Trevor and his family run Trash Day Can Carriers with the same sense of duty, work ethic and care he brought to his military service and medical career. His company offers a reliable service that takes the hassle out of trash day. His commitment to the local San Diego County community is clear.
BY JILLIAN M. WRIGHT, ESQ.
Best Practices for Changing Management Companies
To ease the management transition, associations should focus on five key areas: (1) strategically timing the transition; (2) communicating with the outgoing management company; (3) preparing for the transition; (4) ensuring proper records transfer; and (5) notifying homeowners of necessary updates.
TIMING THE TRANSITION STRATEGICALLY
Management contracts often have termination clauses and required notice periods that must be adhered to before the association can terminate their current management company. A termination outside of the delineated termination provisions or notice periods may be invalid, subject to monetary penalties, and/or subject to legal action by the management company. If the board has concerns regarding a potential breach of contract or would like to transition to new management, we recommend consulting with the association’s legal counsel prior to taking any action.
Note that the timing of management transitioning can significantly impact the association’s operations, so the board should endeavor to schedule the transition at a time that
minimizes disruption and aligns with the association’s financial and operational cycles. For example, transitioning towards the end of an association’s fiscal year may jeopardize the timely mailing of the association’s annual board report, annual policy statement…etc. Changing management companies during significant maintenance projects, elections, or community-wide events may also unnecessarily complicate the transition, create delays, and lead to potential unwanted liabilities for the association.
COMMUNICATING WITH THE OUTGOING MANAGEMENT COMPANY
Once the board has executed a contract with its new management company and reviewed the parameters of termination for its outgoing management company, the next step is to formally provide notice of termination for the latter. This should be done professionally and in writing, either
Ensuring a
Transition
Switching community management companies is a major undertaking for any community association. A smooth transition requires careful planning, clear communication, and attention to legal and operational details. Without proper preparation, a change in management can disrupt financial operations, delay maintenance, and create confusion among the association’s homeowners and vendors.
by the new management company or the association’s legal counsel, following the termination terms outlined in the contract (e.g., to whom the letter should be addressed and delivered). The notice of termination should include, but is not limited to: (1) the effective date of termination; (2) instructions for records transfer; (3) a request for clarification of homeowner assessment payment procedures; (4) a request for a summarization on any outstanding/urgent association matters; (5) the new management company’s contact information; (6) and a transition checklist compiled by the board, new management, and/or the association’s legal counsel to help ensure all association records and homeowner/ vendor data are transferred in a timely manner.
Maintaining a cooperative relationship with the outgoing management company can facilitate a smoother transition. If possible, the board should request a transition meeting to ensure open communication and address the foregoing.
PREPARING FOR THE TRANSITION
It is important to establish clear responsibilities for both the outgoing and new management companies. A good place to start would be for the board to review its outgoing management contract to confirm the parameters of the outgoing management’s transition assistance in the event of its termination.
Simultaneously, the board should collaborate with its new management company to outline a transition plan that ensures continuity of service (e.g., when/ how to relay the transition to new management to the association’s members and financial/vendor representatives, any changes in homeowner assessment payment procedures, association information portals, methods of communications with new management… etc.) Such information is crucial to avoid disruption to the association’s daily operations and any confusion for homeowners and the association’s vendors.
Continued on page 16
Ensuring a Smooth Transition... Continued from page 15
CAI is the foremost authority in community association management, governance, education, and advocacy for the 380,000 homeowners associations, condominiums, and co-ops in the United States and millions of communities worldwide.
As a member of CAI, you are part of a global network of over 45,000 community managers, management company executives, homeowner leaders, and business partners.
YOUR CAI MEMBERSHIP = VALUE
MAKE THE MOST OF YOUR MEMBERSHIP
COMMUNITY MANAGERS
The best community associations have the best boards –they’re educated, knowledgeable, and prepared to lead their communities successfully. CAI membership provides your board members valuable resources and education to stay informed.
Elevate your career and increase your salary with tailor-made education and credentials that give you a competitive edge in the growing community association business.
MANAGEMENT COMPANY EXECUTIVES
Communities count on you for professional management and guidance. CAI membership helps your company boost credibility and increase exposure to potential clients.
BUSINESS PARTNERS
Membership conveys your commitment to the community association industry and the potential for expanding your client base!
MAKE THE MOST OF YOUR MEMBERSHIP
Visit cai-sd.org regularly for the latest CAI happenings and information.
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Log in to the CAI website and your profile to ensure all contact information is current so you don’t miss out on CAI news, emails, and other important updates.
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Get involved with our chapter – attend an education or networking event and maybe even join a committee, where you can network, learn with peers, or meet potential service providers for your community.
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Frequent communication with homeowners is key, so it is a good idea for the association to send multiple email reminders and update the association newsletter or community bulletin boards to reinforce the changes.
Oftentimes, a board member familiar with the day-to-day operations of the association may be designated to assist the new management company with the transition process.
ENSURING PROPER TRANSFER OF RECORDS
Once terminated, the outgoing management company has a duty to transfer the association’s records to the association’s new management company. All association records, information, and property must be released in a timely manner to new management and any refusal to cooperate constitutes a breach of the outgoing management company’s professional code of conduct and may subject outgoing management to legal action. While the board can assist the new management company in verifying whether all necessary records were transferred from outgoing management to new management, the onus is on
Offering voting by electronic secret ballot requires added levels of administration. Electronic elections must begin even earlier than the prior voting scheme, and there are more action items in the election timeline to track.
new management to highlight any missing records/information. As missing or incomplete records can create significant operational challenges, it is highly recommended for boards to take an active role in overseeing any transition of management.
The following critical records, whether past, current, and/or proposed, should be transferred:
(1) the association’s governing documents, including any amendments;
Special care is required to ensure none of these actions or deadlines are missed. Associations should attempt to combine the items listed above where possible. In our experience, fewer mailings can be valuable when sending information to the voting membership due to member attention fatigue. Qualified inspectors should be able to guide management through all required notices and timelines, and we suggest that they rely heavily on the inspector of election to either perform or oversee the entire process.
If associations are going to attempt election by acclamation
(2) all financial records [e.g., annual budget reports, reserve studies, operating budget, annual/interim financial statements, bank statements/information and check registers, state and federal tax returns, reserve account balances/payments];
(3) all insurance policies;
(4) all routine and in-progress vendor contracts and insurance/warranty records;
(5) all employee contracts, contact information, and records,
(6) all board agendas and meeting minutes;
(7) all election materials;
(8) miscellaneous items [e.g., passwords to all digital properties/accounts, membership list, homeowner assessment account histories and enforcement records, architectural records, litigation files, keys]. See Civil Code sections 5200 et. seq for a list of all association records. Having complete records will help the association function smoothly as boards change and memories fade.
NOTIFYING HOMEOWNERS OF NECESSARY UPDATES
Homeowners should be informed
General Counsel
• ADA & DFEH Compliance
• CC&R & Bylaw Amendments
• Architectural Matters
• Contracts & Insurance
• Elections & Recalls
• Employment Law
• Legal Opinions
Assessment Collection
• Timely Status Reports
• Responsive Paralegals
• Collectability Analysis
• Judicial or Non-Judicial Foreclosures
• Money Judgment Lawsuits
• Small Claims Assistance
• Post Judgment Recovery
Serving San Diego County, Orange County, Inland Empire and Coachella Valley
well in advance of the transition to new management to ensure proper communication channels and timely payment of the association’s regular and special assessments.
The new management company should send a notice to homeowners including clear instructions on how to update any automatic assessment payments and mailing addresses for regular/overnight payments. The notice should clarify whether the new management company will field general inquiries and billing questions from homeowners regarding the management transition prior to their official start date.
Frequent communication with homeowners is key, so it is a good idea for the association to send multiple email reminders and update the association newsletter or community bulletin boards to
reinforce the changes. The board’s goal is to minimize confusion and ensure homeowners understand their role in assisting with a successful transition.
Thoughtful execution of these five integral steps will help minimize disruptions and ease the potentially complex management transition process.
Jillian M. Wright, Esq. is a senior associate at Epsten, APC who can be reached at jwright@epsten.com.
SPRING 2025 | COMMUNITY INSIDER
THANK YOU TO OUR FEBRUARY HOA ACADEMY SPONSORS
INDIVIDUAL SESSION SPONSORS
CLAC SPONSORS
Association Reserves Berg Insurance Agency (in partnership with LaBarre/Oksnee)
The Naumann Law Firm, PC SERVPRO of Sorrento Valley
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The award winning HOA Academy was presented via Zoom with a stellar line-up of speakers.
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Christina Ciceron, Esq. Ciceron Law
Dyanne Peters, Esq. Tinnelly Law Group
INSURANCE
Kimberly Lilley, CMCA, CIRMS Berg Insurance Agency (in partnership with LaBarre/Oksnee)
Brian Kalmenson, CIRMS Gemini Insurance Brokers
RESERVES AND FINANCE
Mark Smith, RS Advanced Reserve Solutions, Inc.
Heather Wiltshire, CMCA, AMS, PCAM, CCAM Associa/NNJ
Arthur Hopkins, CIRMS, CMCA, AMS Click2Bind Insurance Services
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TURF CONVERSION
for a More Sustainable Landscape
BY ANJA POTENZA
In Southern California, we are no strangers to the need for water conservation and sustainable landscape practices. Landscape irrigation accounts for a significant portion of residential water consumption, with turf consuming much of that water usage. Converting turf to more sustainable landscape offers a variety of rewards: a reduction of water runoff, reduced chemical usage (fertilizers & pesticides), as well as the opportunity to apply for rebates from the SoCal WaterSmart Turf Replacement Program.
Let’s talk about the rebate program first. Metropolitan Water District (MWD) and local water agencies (including San Diego County) offer a base rebate of $2.00 per square foot for up to 5,000 square feet of converted yard per year (as of March 2025 – rebates are subject to available funds and are subject to change at any time). Many water districts offer applicants the option to receive an additional $100 per tree installed (up to 5), for a maximum rebate of $500 in a turf renovation project.
Continued on page 20
Turf conversion project: Turf was removed along a sidewalk (photo A) of a commercial project and replaced with the following plant material: Day Lilies; Little Johns; Rosemary; Purple Fountain Grasses; and Carissa (photo B).
New Professional Designations
Continued from page 19
Your turf renovation needs to include the following:
FINANCIAL STRENGTH MEETS INDUSTRY EXPERIENCE.
• Three plants per 100 square feet of area transformed (one tree can count as 3 plants within the area)
At First Citizens Community Association Banking, we understand your unique industry. First Citizens Bank. Forever First.®
• A stormwater retention feature (rain garden, rock garden, vegetated swales, dry riverbeds, berms, or rain barrels/cisterns)
Jolen Zeroski, VP, Regional Sales Officer jolen.zeroski@firstcitizens.com
• No hardscape within the transformed area, unless water and air can filter through
• Replacing or modifying irrigation to a low flow option (drip, hand-watering, or water efficient micro-spray system or rotating nozzles)
• Tree rebate (optional)
The application process must be followed VERY closely to be eligible for a rebate. You must apply to reserve rebate funds prior to beginning your project. You should not begin your project before receiving your approval to proceed, or you run the risk of losing your rebate opportunity. And, once approved, you will need to complete your project and submit proof of completion within 180 days. Then, just sit back and wait for your rebate; or, if you are impatient like me, keep refreshing your rebate status web browser for an update!
Now it is time to begin your turf conversion planning! There are some great resources to familiarize yourself with for more sustainable landscape options: BeWaterWise.com; California Friendly: A Maintenance Guide for Landscapers, Gardeners, and Land Managers; MWD’s The Waterwise Garden, consulting a
Rick Archer, EBP America’s Finest Lighting and Mailbox Co.
Alysia Dale, CMCA, AMS PMP Management
Trevor Hall, CMCA Choice Management Solutions, Inc.
Evelia Howard, CMCA FirstService Residential California, LLC
Donald Rogers, CMCA Walters Management
Leah Slutskaya, CMCA Strategic HOA
horticulturalist; and many online resources including Pinterest, blogs, and forums. Or, you can leave it up to your landscape professional to make suggestions of what can be incorporated into the existing landscape seamlessly.
Commercial landscapers are well equipped with the knowledge for a smooth conversion process. For HOA common spaces, these experts can be a tremendous resource to ensure your project meets the specifications for rebate eligibility in a beautiful and cost effective manner.
Anja Potenza is a Business Developer for BrightView Landscape Services, Inc. and can be contacted at anja.potenza@brightview.com
Turf Conversion for a More Sustainable Landscape
EMBRACING ELECTRONIC VOTING NORTH COUNTY EDUCATION LUNCHEON & TRADE SHOW
On February 13, a full house met at the Westin Carlsbad for an informative and timely program on electronic voting. Presenting “Embracing Electronic Voting: The Future of HOA Elections in California,” Kurtis Peterson, The Inspectors of Election, and Garrett Wait, Kriger & Schuber, APC, offered great insights, fielding many questions from the audience.
Thank You to Our Sponsors!
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EXHIBITORS
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Accurate Termite & Pest Control
AD Magellan
Alta Roofing & Waterproofing
Andre Landscape
The Arbor Group
Association Reserves*
Balcony 1
Bemus Landscape
Ben’s Asphalt, Inc.
BrightView Landscape Services, Inc.
BrightView Tree Care
Costa Roofing
Delphi Law Group, LLP
Diamond Roofing
Eagle Paving
Fenton Grant Kaneda & Litt, LLP
Fiore Racobs & Powers, A PLC*
Flanagan Law, APC*
Golden Alliance Insurance
GuardTop, by Sustainable Emulsions
Harvest Landscape
Horizon Lighting
The Inspectors of Election
LaBahn’s Landscaping
McKenzie Mena
Modern Masters Painting
Monarch Landscape Companies
Nautilus General Contractors
Nissho of California, Inc.
NPG Asphalt
Pacific Backflow Corporation
Pacific Premier Bank
Parking Squad
Patioshoppers
Pilot Painting & Construction*
Precision Construction and Painting
PrimeCo
ProTec Building Services
Ross Construction Management
RSI Roofing
S.B.S. Lien Services
San Diego Roof Doctor
SavATree, LLC
SAX Insurance Agency*
SCT Reserve Consultants*
The Secret Ballot
Soundproof San Diego
Southern Cross Property Consultants
Tinnelly Law Group*
Western Towing
Westlake Royal Roofing
RESERVED TABLE SPONSORS
Ascent Roofing
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Epsten, APC
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Third Party Voting
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Community Legal Advisors, Inc.
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The Social Event Committee put together the Chapter’s Shamrocks & Shenanigans event
March 6 at Stone Brewing World Bistro & Garden in Escondido. The sold-out event featured festive food, drink, a networking bingo contest and Most Spirited Dress Contest.
A-1
Four Leaf Clover Sponsors
All American Roofing Company of San Diego
Alta Roofing & Waterproofing
Antis Roofing & Waterproofing
The Arbor Group
Ascend Plumbing
BRR Contractors
Building Resource Managment
CertaPro Painters
Chapman & Intrieri, LLP
Costa Roofing
Diamond Roofing
Flanagan Law, APC
Golden Alliance Insurance
Harvest Landscape
Kriger Law Firm
LaBahn’s Landscaping
LaBarre/Oksnee Insurance Agency, Inc.
LandscapesUSA
Life Specialty Coatings
Major League Pest
MC Contracting
Monarch Landscape Companies
Pacific Backflow Corporation
Park West
Parking Squad
Pilot Painting & Construction
Precision Construction and Painting
Precision Door Service
Pride Plumbing, Inc.
PrimeCo
Primus Paint Worx, Inc.
Procoat Painting
Pro-Tech Painting
PuroClean of Clairemont
Rainscape Environmental Management
Ryan Construction Defect Law
SavATree, LLC
SCT Reserve Consultants
SERVPRO of San Diego City SW
Sherwin Williams Paint
Western Towing
Wild Wild Pest Control
DE-ESCALATING CONFLICT
SAN DIEGO EDUCATION LUNCHEON & TRADE SHOW
A sold-out event and a riveting program on “De-Escalating Conflict ” featured strategies on effective communication with different personality types and tips and strategies to resolve disputes before they escalate. The program was presented by Christina Mercer, PMP Management; Jacqueline Pagano, Esq., Roseman Law, APC; and John Edwards, Esq., West Coast Resolution Group.
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Accurate Termite & Pest Control
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Agricultural Pest Control Services
Alliance Association Bank
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Bald Eagle Security Services, Inc.
Bemus Landscape
Berg Insurance Agency (in partnership with LaBarre/Oksnee)*
Bergeman Group Construction Management*
Black Diamond Paving
BrightView Landscape Services, Inc.
BrightView Tree Care
Diamond Roofing
Dunn Edwards Corporation
Eagles Paving
Fenton Grant Kaneda & Litt, LLP*
Flanagan Law, APC*
Golden Alliance Insurance
Horizon Lighting
LaBahn’s Landscaping
Modern Masters Painting
Nautilus General Contractors
Nissho of California, Inc.
Pacific Backflow Corporation
Pacific Green Landscape, Inc.
Park West
Patioshoppers
Pilot Painting & Construction*
Precision Construction and Painting
Pro Star Mechanical
Ross Construction Management
RSI Roofing
S.B.S. Lien Services
San Diego Roof Doctor
SavATree, LLC
SCT Reserve Consultants*
The Secret Ballot
SERVPRO of San Diego City SW
Smartstreet powered by Banc of California
Soundproof San Diego
Structural Preservation Systems, LLC
Western Towing
Westlake Royal Roofing
WICR Waterproofing & Construction
RESERVED TABLE SPONSORS
Ascent Roofing
Gothic Landscape
Rayco Exteriors
Strategic Reserves
Surf City Pools
PHOTOGRAPHY SPONSOR
Alta Roofing & Waterproofing
Associa N.N. Jaeschke
Kriger & Schuber
Modern Pipe Solutions, Inc.
EDUCATION SPONSORS
Epsten, APC
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NETWORK SPONSORS
Fenn Termite and Pest Control
Guard-Systems, Inc.
LandscapesUSA
Life Deck Coating Installations
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PrimeCo
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Should the Association Get Involved?
Neighbor-to-Neighbor Disputes vs. Discrimination-Based Harassment
BY JOHANNA DELEISSEGUES, ESQ.
HOA boards and management often field complaints from one neighbor against another. Many times, these complaints do not affect any residents outside of the complaining parties and arise from mutual dislike and personality conflicts. These complaints are often not independently verifiable, do not allege a violation of the governing documents, and the neighbors are seeking to use association resources instead of their own in their feud against their neighbor. In these types of neighbor disputes, the board may decide to decline involvement. In contrast, some neighbor disputes arise from discriminatory harassment in which case the board cannot lawfully decline to investigate. So, how can associations determine whether to act?
Neighbor Disputes
Associations are not required to intervene in neighbor-toneighbor disputes that do not involve discrimination or violations of the governing documents. In the recent case of Woolard et al. v. Regent Real Estate Services, Inc., et al. (2024) 107 Cal.App.5th 783, the tenant-residents were involved in a violent dispute, which led to
a physical altercation. The tenants sued the association at the trial court level for indemnification, apportionment of fault, general negligence and interference with economic relations – seeking general and punitive damages. A successful demurrer dismissed the claim for interference with economic relations. Then, via summary judgment, the court dismissed the remaining claims against the association. The tenants appealed.
The appellate court held that “Imposing a duty on homeowners associations or their managing agents to intervene and attempt to resolve disputes between homeowners (or their tenants) would place an untenable burden on these entities. Run by volunteers, they already have enough (and some would argue too much) authority and responsibility. Associations do not have police powers or subpoena power. They cannot compel owners, much less tenants of owners, to sit down and work out their differences, and they cannot adjudicate differences except in the limited context of violations of the association’s governing documents.”
In the Woolard case, there was evidence that the association properly responded to complaints about violations of governing documents that it received. The Woolard Court found “no existing duty of care was breached and decline[d] to recognize a new duty of care requiring a homeowners association or its management
Continued on page 26
company to involve itself in disputes between homeowners outside the confines of the governing documents.” In other words, associations are not responsible to investigate neighbor-to-neighbor complaints that do not involve alleged breaches of the governing documents.
However, under Federal and California law, associations are required to investigate complaints when there are allegations of discrimination.
Boards are Required to Investigate Complaints of Discrimination Based Harassment
Boards are required to investigate discrimination-based harassment. Specifically, Code of Federal Regulations Section 100.7(a)(1)(iii) states:
Liability for Housing Discrimination.
(a) Direct liability.
(1) A person is directly liable for:
(iii) Failing to take prompt action to correct and end a discriminatory housing practice by a third-party, where the person knew or should have known of the discriminatory conduct and had the power to correct it. The power to take prompt action to correct and end a discriminatory housing practice by a third-party depends upon the extent of the person’s control or any other legal responsibility the person may have with respect to the conduct of such thirdparty.
Based on this provision, associations – through the board of directors – are required to address claims of harassment based on protected classes. Under Federal law, these classes include race, color, religion, national origin, sex, familial status, and disability. This includes harassment by other residents, board members, managers, and vendors. The law requires that boards take prompt steps to investigate and end
harassment based on discrimination, even if conducted by third parties. California has similar regulations, obligating housing providers, including associations, to investigate harassment committed by third parties.
Conclusion
Overall, if there is an allegation of discrimination or a verifiable violation of the governing documents, then associations are required to investigate neighbor-toneighbor complaints. Absent these circumstances, associations are not required to investigate and intervene in neighbor-to neighbor disputes.
Johanna Deleissegues, Esq. is a Senior Attorney at Adams | Stirling, PLC. She can be reached at jdeleissegues@ adamsstirling.com
Are ADA Regulations Applicable to a Community Association’s Swimming Pool?
Boards have frequently questioned whether association swimming pools fall in the category of public swimming pools necessitating a reasonable modification (e.g., pool chair lift or ramp) for disabled individuals.
BY VIVIAN TRAN, ESQ.
Americans with Disabilities Act
The 2010 changes to the Americans with Disabilities Act (ADA) set minimum requirements for making public swimming pools accessible to people with disabilities. California Code of Regulations defines public pools to include those located at apartments, condominiums, gated communities as more than three (3) families are able to use the pool facilities at once.
However, community associations are, for the most part, private and not public. Public characterization would be if the condominium is a resort
condo (e.g., timeshare), or opens itself up for public use (i.e., renting out the pool for public events to non-owners, or hosting swim meets). As an association’s pool use is typically limited to owners and guests of owners, ADA requirements would arguably not be applicable to an association. Thus, if an association does not open its pool or other common area to the public, ADA requirements do not apply, and reasonable modifications (e.g., pool chair lift or ramp) are not required. Prior to opening an association’s swimming pool for public use, the board should consult legal counsel to further evaluate the facts of such use, and whether it changes the above analysis.
Continued on page 28
We Make It Easy!
Fair Housing Act
If an association has a pool chair lift and no owner/resident requires the pool chair lift, the board may opt to remove the currently inoperable pool chair lift, via a licensed contractor, if its current budget does not allow for fixing the pool chair lift. Regardless of ADA applicability, Associations must allow reasonable accommodation/modifications for owners or residents with disabilities under the Fair Housing Act of 1968. If a request for modification to the common area (e.g., installing a pool chair lift) is raised by a disabled resident, the association would be required to permit the owner to install a pool lift at the owner’s expense. Future maintenance of the lift would fall upon the association. If an owner’s accommodation/ modification request(s) for a disability is not obvious, the association can request submission of general documentation to verify the disability, need for the accommodation/modification, and the relationship between the disability and the accommodation/ modification being requested. If the disability and the need for accommodation/modification are apparent (e.g., a wheelchair user requesting a ramp), the association may not ask for additional verification. As reasonable accommodation/modification requests must be analyzed on an individual basis, we recommend consulting legal counsel to evaluate such requests. Happy swimming!
Tran. Esq.
BY TYLER KERNS, ESQ.
WADING INTO
POOL RULES
is wholly arbitrary, violates a fundamental public policy, or imposes a burden on the use of the affected property that far outweighs any benefit.
[Sui v. Price (2011) 196 Cal.App.4th 933, 940.]
Operating rules are defined by Civil Code §4340(a) as regulations adopted by an association’s board of directors that apply generally to the management and operation of the common interest development or to the conduct of the business and affairs of the association. Many boards adopt rules to supplement the use restrictions typically found in the association’s Declaration of Covenants, Conditions and Restrictions (CC&Rs). The rules cannot conflict with the CC&Rs but can go into greater specificity and, since rules can be amended more easily than CC&Rs, they allow boards greater flexibility to adapt to changed circumstances.
Pursuant to Civil Code §4350, a rule must satisfy all of the following requirements in order to be valid and enforceable: (a) the rule must be in writing; (b) the rule must be within the authority of the board conferred by law or by the association’s CC&Rs, articles of incorporation, or bylaws; (c) the rule must not conflict with governing law or the CC&Rs, articles of incorporation, or bylaws; (d) the rule must be adopted, amended, or repealed in good faith and in substantial compliance with the procedural requirements of Civil Code §4360; and (e) the rule must be reasonable. As to the last requirement, a rule will generally be considered “reasonable” unless it
Rules must be adopted or amended in compliance with the process set forth in Civil Code §4360. Accordingly, before rules are adopted or amended by the board, written notice must be provided to the membership at least 28 days before the board meeting at which the board will decide whether to adopt or amend the proposed rule(s). Such notice must enclose or include the text of the proposed rule(s) and include a description of the purpose and effect of the proposed rule(s). The notice should also state the date, time, and location of the board meeting at which the board will vote on the proposed rule(s) as a noticed open session agenda item after consideration of any comments made by owners. Once the board votes to adopt or amend the proposed rule(s), notice of the rule change must be provided to all members within 15 days after the board meeting at which the rules were adopted or amended.
Boards should understand that adopting rules comes with a duty to enforce violations of those rules, and boards should not adopt any rules that they are not prepared to enforce. Further, rules should be drafted clearly and definitively to make them easier to understand and enforce. For example, rules should read as requirements rather than suggestions (use words like “shall” or “must” and avoid using words like “should”
Continued on page 30
or “recommend”) so that a clear determination can be made as to whether a rule has been violated. It is also important to review the association’s rules from time to time for potential updates. One area where association rules might need updating pertains to pool rules. For example, many associations with pools include rules requiring children at the pool to be accompanied by an adult. However, courts have repeatedly found such rules directed at children to be discriminatory. Some of these cases specifically involve pools. In Pack v. Fort Washington II (2009) 689 F. Supp. 2d 1237, a court found an apartment complex’s pool rule requiring children under the age of 14 years old to be accompanied by a parent or adult guardian was discriminatory and violated fair housing laws even though it was consistent with the California Building Code’s pool signage requirement at that time. In Iniestra v. Warren (2012) 886 F. Supp. 2d 1161, a court held that safety and noise concerns were
not adequate justifications for rules limiting minors from accessing an apartment complex’s pool without adult supervision.
In 2019, perhaps in response to these types of court decisions, California softened the language that is required to be posted on pool signage. Such signage used to be required to state, among other things, “Children under the age of 14 shall not use pool without a parent or adult guardian in attendance.” The text of that required signage is now required to read, “Children should not use pool without adult supervision.” [California Code of Regulations §3120B.4.] Similarly, the warning sign for spas used to be required to state, “Unsupervised use by children under the age of 14 is prohibited.” That required warning is now amended to read, “Children should not use spa without adult supervision.” [California Code of Regulations §3120B.7.]
In both instances, the reference to a specific age was removed and the prohibitions were changed to
recommendations. Boards should review pool rules and signage accordingly.
Rules that set forth certain “adults only” pool hours have also been found to be discriminatory for pools at residential developments. [See United States v. Plaza Mobile Estates (2003) 273 F.Supp.2d 1084.] Ageneutral “lap swim” hours could be an acceptable alternative. Even rules requiring babies to wear swim diapers could be found to be discriminatory and should be replaced with an age-neutral rule that applies to any incontinent pool user.
Rules can obviously be helpful in establishing community standards, but age-related rules, relating to pool use or otherwise, can land a board in hot water and should be avoided.
Tyler Kerns, Esq., is a Senior Associate Attorney at Kriger & Schuber APC who can be reached at tkerns@krigerschuber.com.
Race for Autism
The Community Outreach Committee organized the Chapter’s participation in the 21st Anniversary of the National Foundation for Autism Research’s Race for Autism Superhero 5k Run/Walk at Balboa Park on April 12. As a community, much needed funds were raised for this important cause.
The Reverse Trade Show on April 17 at the DoubleTree Mission Valley featured “Oceans of Opportunities.” The event was sold out for Business Partner attendees, who met with a large variety of management companies for 6-minute “speed dating” appointments.
PROGRAM SPONSORS
PRODUCTSSERVICE PRICING
Interaction Sponsors
The Arbor Group
619 Roofing
Accurate Termite & Pest Control
Alliance Environmental Group
America’s Finest Lighting and Mailbox Co.
Ascent Roofing
Association Reserves
Balcony 1
Ben’s Asphalt, Inc.
Brothers in Arms Security Inc.
California Commercial Coatings, Inc.
Click2Bind Insurance Services, LLC
CM2 & Associates, Inc.
Cox Communications
Eagle Paving
Enhanced Landscape Maintenance
Enterprise Coatings Inc.
First Citizens Bank
Flanagan Law, APC
Guard-Systems, Inc.
Hotwire Communications
LaBahn’s Landscaping
Lloyd Pest Control
Modern Masters Painting
Monarch Landscape Companies
NPG Asphalt
Pacific Standard Plumbing
Pilot Painting & Construction
Precision Construction and Painting
Premier Roofing California
Pro Star Mechanical
San Diego Backflow Testing, Inc.
San Diego Roof Doctor
SAX Insurance Agency
The Secret Ballot
Southern Cross Property Consultants
Tinnelly Law Group
Trash Day Can Carriers
Vista Paint Corporation
Western Fire Protection
Western Towing
Lunch Sponsors
A-1 All American Roofing
Life Deck Coating Installations
Major League Pest
Drink Ticket Sponsors
Generation Contracting & Emergency Services, Inc.
Goldstar Asphalt Products
SavATree, LLC
Third Party Voting
Photography Sponsors
Associa N.N. Jaeschke
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LandscapesUSA
Parking Squad
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Primus Paint Worx, Inc.
ProTec Building Services
Friendly Fire (Hardening)
By Brian Kalmenson, CIRMS
“Everyone has a plan till they get punched in the mouth.” -Mike Tyson
This is the feeling many of us had in January as the Eaton and Palisades fires, two of the most destructive fires in California’s history, burned simultaneously for weeks on end. The speed and magnitude of the fires caught many off guard, including local and state officials, leaving many homeowners wondering what they can do to best safeguard their own homes.
When it comes to mitigating fire risk, the California Department of Forestry and Fire Protection (CAL FIRE) is a great resource, and they encourage property protection in several areas such as the creation of defensible space, home hardening, and having fire smart landscape.
For many homeowners that haven’t yet gone the route of fire-resistant plant materials, it is crucial to ensure that regular pruning and thinning of trees and shrubs is done to maintain a more open plant structure, which can help with minimizing fire risk.
There is no way to fully safeguard one’s property from the kind of devastation that we saw in January, but as with anything else, homeowners are encouraged to do what they can and take it one step at a time.
Brian Kalmenson, CIRMS, is President of Gemini Insurance Agency, Inc. He can be reached by email at brian@ gemini-brokers.com.
Defensible Space
While homeowners should verify any local ordinances to understand what may be required in their own areas, it is recommended that more flammable ground cover and plant materials be at least five feet from the home, with tree branches kept more than ten feet from the structures. The suggested replacement ground covers are pavers, gravel, or concrete, as opposed to mulch or other more flammable materials. Combustible fencing and gates are best replaced with more fire-resistant materials, such as metal.
Home Hardening
There is no shortage of ways to protect against fire damage, though some impactful ways include:
• Fire-resistant roofing (tile, concrete, metal, composition shingle)
• Keeping roofing and gutters clear of plant debris (gutter guards are encouraged)
• Metal mesh to cover vents
• Dual-pane windows
• Usage of less flammable house siding, including stucco, fire-treated wood, etc.
• Ignition-resistant decking materials
• Clearance of flammable materials beneath decks
• Boxing in eaves with more fire-resistant materials to block ember entry
Fire-Resistant Plants
Although there’s no such thing as a fireproof plant, there are plants that are more fire-resistant than others. When looking for fire-resistant plants, the County of San Diego recommends plants that:
• Grow closer to the ground
• Have a low sap or resin content
• Grow without accumulating dead branches, leaves, etc.
• Are easier from a maintenance perspective
• Are native and/or drought-tolerant
BUSINESS PARTNERS
CAI is the foremost authority in community association management, governance, education, and advocacy for the 380,000 homeowners associations, condominiums, and co-ops in the United States and millions of communities worldwide.
As a member of CAI, you are part of a global network of over 45,000 community managers, management company executives, homeowner leaders, and business partners.
BUSINESS PARTNERS
Some of the Many Benefits of CAI Membership
• Membership in the CAI San Diego chapter
YOUR CAI MEMBERSHIP = VALUE
Membership conveys your commitment to the community association industry and the potential for expanding your client base!
COMMUNITY MANAGERS
MAKE THE MOST OF YOUR MEMBERSHIP
Elevate your career and increase your salary with tailor-made education and credentials that give you a competitive edge in the growing community association business.
Visit cai-sd.org regularly for the latest CAI happenings and information.
MANAGEMENT COMPANY EXECUTIVES
Communities count on you for professional management and guidance. CAI membership helps your company boost credibility and increase exposure to potential clients.
Get involved with our chapter – attend an education or networking event and maybe even join a committee, where you can network, learn with peers, or meet potential new clients.
HOMEOWNER LEADERS
Save time and money with CAI education and resources and lead your community to success!
We’re Here For You! Questions? Email us at membership@cai-sd.org or call 858-836-1119 Join online
• Networking, educational and social events that connect you with local HOA decision makers
• Free listing in the online and printed Membership Resource Directory distributed to all chapter members
BUSINESS PARTNERS
• Exchange, CAI’s online members-only forum to ask questions, get answers, and share your expertise
• Legislative, regulatory, and media advocacy at national and local levels
Membership conveys your commitment to the community association industry and the potential for expanding your client base!
• Free subscription to CAI San Diego’s quarterly magazine, Community Insider
• Free subscription to Common Ground, CAI National’s award winning magazine
MAKE THE MOST OF YOUR MEMBERSHIP Visit www.caionline.org regularly for the latest CAI happenings and information.
• Member rates for CAI education courses and certification opportunities and chapter events
• 40% off for on all books and merchandise from CAI Press
• Member discount programs on D&O insurance, energy solutions, and rental car service
Log in to the CAI website and your profile to ensure all contact information is current so you don’t miss out on CAI news, emails, and other important updates.
• CAI Job Market, the industry’s leading online recruitment service
Get involved with your local chapter—attend an education or networking event and maybe even join a committee, where you can network, learn with peers, or meet potential new clients.
• Free listing on CAI’s online Professional Services Directory
• The Directory of Credentialed Professionals, CAI’s online database of trusted companies and individuals who have earned industry designations and certifications
• And much more!
New Chapter Members
MANAGERS
Mariya Banuelos Property Management Professionals
Nadine Bell Seebreeze Management Company
Tad Black Action Property Management, Inc.
Corinne Crawford Powerstone Property Management
David Danesh Allied HOA Parnter
Jonathan De La Torre, CMCA Nexus Smart Communities
Trivia Flowers Action Property Management, Inc.
Kiana Garcia Prescott Companies
Dorian Jackson Prescott Companies
Yesenia Jordan
Armitage Properties Inc., DBA SDHOA
Una Juarez Walters Management
Catherine Kalivas Keystone
Vanessa Machado Vintage Group
Rosemary Main Silverado Community Management Service, Inc.
Tiffany McDaniel FirstService Residential
Melissa McKay
Reliable Property Management Services
Sarah Olsen Reliable Property Management Services
Marley Tejada Action Property Management, Inc.
Nate Tolentino
Walters Management
BUSINESS PARTNERS
Advance Construction Technology, Inc.
Tiana Fernandez
Ascend Plumbing, Inc
Caitlin Schlussler
A-Z Property Services
Joe Galindo
Benjamin Moore & Co.
David Simmonds
Capstone Fire & Safety Management
Shoshana Jordan
CE Commercial Pool Service
Michael West
Clean California Pressure
Washing
Lawrence Smith
Cox Communications
Eric Swarts
Elemental Builders
Monte Burtz
Jentz Janitorial and Window
Jenson Shoaf
Kennedy Richter Construction
Alana Walker
Landing Rock Cash Management
Kenneth Matthews
Prosoco, Inc.
Luis De Simas
Quality Street Service
Scott Hugie
Rancho Vista Roofing
David Salazar
RC Wendt Painting, Inc.
Trevor Wendt
RealManage Insurance Services
Robert Barlow
Reslife.app
Brian Haghighi
SoCal Abatement
Melissa Zamora
Splash Plumbing
Wayne Taylor
Superior Fence & Rail
Bob Ey
Talos Pest Control
Rachel Larsen
The Arbor Group
Greg Borzilleri
Trash Day Can Carriers
Dawn Schwiebert
Wild Wild West Pest Control
Katie Thompson
HOMEOWNERS
Donna Villanueva
Cimarron Homeowners’ Association
Adam Kaiser
David Larson
Del Charro Woods HOA
Tom Frisbie
Lexington Community Association
Alberto Canedo
Hossein Gouran
Michael Hall
Bryce McCloud
Madrid Manor
Homeowners
Association, Inc.
Marylou Belew
Myra DeTate
Carol Gendel
Ramona Ghan
Leon Myhill
Deanna Reddick
Sue Redding
Seven Oaks Community Center, Inc.
Emily Beitler
Chuck Gurley
Phil Heinz
Roger Power
Reginald Rucoba
Stonecrest Village Master Association
Mehran Ghaemi
Villa Trieste At Del Oro
Hills Master Association
Annette De Lancy
Jackie Russell
www.cai-sd.org
