20th Annual Shutdowns Turnarounds Superconference - DS

WORRY FREE Registration

All Secure

C5’s All Secure Safety Plan

GUARANTEE

SHUTDOWNS TURNAROUNDS Superconference

Come Celebrate the 20th Anniversary of the In-Person Reunion of the Year!

Canada’s Leading Event for the Turnaround Community

December 7–8, 2021 | Hyatt Regency | Calgary, Alberta

Measure resiliency and benchmark performance with experts including: Teresa Waddington Asset HSSE Manager LNG Canada Vanessa Goodman Manager, External Relations North West Redwater Partnership James Wright Senior Manager, Capital Procurement Nutrien Colin Xander Corporate Turnaround Manager Chevron Phillips Chemical Company Ron Bettin Turnaround Director (Contract) Energy Transfer Canada

Register Now

Roundtable Discussions, Live Audience Polling, Case Studies and Panels on: y Effective Contractor Management Strategies: Dos and Don’ts in Hiring, Scheduling and Compensating y Cost Control: Where Shutdown Managers Over Spend and How to Effectively Forecast and Minimize Costs y Rebuilding a Robust Supply Chain Post COVID-19: Resilient Resourcing Strategies y Turnaround Case Study: Achieving Success through Transformation y Top 5 Action Items to Capture During Post-Mortem Review

Practical and interactive workshops to enhance your skills:

A

A Year in the Preparation of a Turnaround – Intensive and Practical Road Map for an Effective Turnaround

B

A Day in the Execution of a Turnaround – The A-to-Z Daily Plan for Critical Turnaround Deliverables

Plus: Reunion Ice-Breaker Welcome Reception

ShutdownsSuperconference.com • 1 877 927 7936

Casino Night and Cocktail Reception

a C5 Group Company Business Information in a Global Context

Canada’s leading event for the turnaround community is returning to Calgary!

F

ocusing on the most pressing issues affecting the industry the Canadian Institute's 20th Annual Shutdowns Turnarounds Superconference ensures you have the latest information on safety, efficiency, scheduling and cost management. Strengthen your company’s resiliency by expanding your expertise and excelling amid unexpected challenges.

Gain critical cost-saving and time-saving techniques not discussed anywhere else as you interact with owners, contractors, and solution experts. Discover workable strategies, compare pain points and make valuable connections with experienced practitioners at: Inter Pipeline Ltd., North West Redwater Partnership, LNG Canada, Nutrien, Chevron Phillips Chemical, Energy Transfer Canada and many other leading organizations.

You’ll find Roundtable Discussions, Live Audience Polling, Case Studies and Panels that delve into:

 Calculating the Real-Life Consequences of Deferring Your Shutdown and Lessons Learned during the Pandemic Response  How to Identify the Right Scope and Mastering Scope Development  The Art of Effective Communication with Your Team  The Fight for Talent – How to Attract and Retain a Skilled Workforce We look forward to seeing you in Calgary in December!

2 | #ShutdownsCAL

twitter: @CI_Industrial linkedin: The Industrial Network

WHO YOU WILL MEET The Shutdowns Turnarounds Superconference is designed for: Shutdown/Turnaround/Outage Managers, Planners, Schedulers, Maintenance Managers, Plant Managers, Operations, Project Managers/Project Engineers, Asset Managers, Engineering, Procurement and Construction Managers, Inspection, Health & Safety and Contract Management from: Oil and Gas Refining and Upgrading, Chemical and Petrochemical Processing, Power Generation, Utilities, Mining and Milling, Pulp and Paper and other continuous process industries.

Conference Co-Chairs Katie Dempster Vice President - Business Development, Energy, Operations & Maintenance AECOM

Frank Engli Senior Advisor, Maintenance & Turnaround Becht

Speaker Faculty Ron Bettin Turnaround Director (Contract) Energy Transfer Canada

Blair Ford Turnaround Manager Energy Transfer Canada

Rayna Oryniak President Calgary Women in Energy

Jayson Bueckert Regional Director, Fort McMurray and Wood Buffalo CLAC

Henry Goldstein Manager HSE Energy Transfer Canada

Carl Souchereau Managing Director Asset Performance Canada

Bob Collins Chief Economist BuildForce Canada

Vanessa Goodman Manager, External Relations North West Redwater Partnership

Lisa Stephenson Manager of Industry Development and Support Energy Safety Canada

Josh Davey Manager, Turnaround Inter Pipeline Ltd.

Dale Hartery SH&E Senior Director – Energy, Operations and Maintenance AECOM

Richard Venerus CEO Venerus Advisory Partners Co-Chair/Collaborative Contracting Committee (COAA) Founder of the Collaborative Contracting Community

Paul De Jong President Progressive Contractors Association of Canada (PCAC) Ian Farrell Specialist, MM/TAR, Shutdown, Turnaround, Outages- Maintenance & Reliability Upstream – Thermal, Major Projects & Offshore Cenovus Johnathan Finlayson Project Logistics Director, Canada Geodis

Shauna Holmes Director of Technical Education Calgary Women in Energy Roger Laing Vice President RLG International Steve Martinson Vice President AMGAS Services Inc. Brenden Meston Business Development Manager AMGAS Services Inc.

Teresa Waddington Asset HSSE Manager LNG Canada James Wright Senior Manager, Capital Procurement Nutrien Colin Xander Corporate Turnaround Manager Chevron Phillips Chemical Company Merrick Zemp Mechanical Supervisor Mercer Celgar

Workshop Leaders Curtis Hermans Director/Co-Founder Progressive Plan Inc.

Register Now

Chris Postill Co-Founder Progressive Plan Inc.

ShutdownsSuperconference.com • 1 877 927 7936

Peter Reier Owner R.P.O.S.

a C5 Group Company Business Information in a Global Context

AGENDA AT A GLANCE Pre-Conference Workshops | Monday, December 6, 2021

A

8:30 am–12:00 pm

A Year in the Preparation of a Turnaround – Intensive and Practical Road Map for an Effective Turnaround

B

1:00 pm–4:30 pm

6:00 pm–8:00 pm

A Day in the Execution of a Turnaround – The A-to-Z Daily Plan for Critical Turnaround Deliverables

Reunion Ice-Breaker Welcome Reception

Main Conference Day 1 | Tuesday, December 7, 2021 7:30 | Registration Opens and Refreshments are Served

1:45

Calculating the Real-Life Consequences of Deferring Your Shutdown and Lessons Learned during the Pandemic Response: Preparing for the Next Normal

8:30

Opening Remarks from the Conference Co-Chairs

2:30 8:45 KEYNOTE ADDRESS

Outlook for Alberta’s Energy Sector and Impacts on Skilled Labour Supply and Demand

Effective Contractor Management Strategies: Dos and Don’ts in Hiring, Scheduling and Compensating 3:30

Networking Refreshment Break and Exhibit Hall Demos

9:30

Controlling the Turnaround Event Scope – Thinking Beyond the Scope Challenge 4:00 10:15

Networking Refreshment Break and Exhibit Hall Demos

The Fight for Talent – How to Attract and Retain a Skilled Workforce Amid Changes to Alberta’s Workplaces Act

Main Conference Day 2 | Wednesday, December 8, 2021 7:30 | Registration Opens and Refreshments are Served 8:30

11:30

How to Conduct an Effective Risk Assessment and Develop a Crisis Management Plan

Turnaround Case Study: Achieving Success through Transformation

5:30

Rethinking Turnarounds: Pursuing Perfect

12:15

Networking Luncheon and Exhibit Hall Demos

4 | #ShutdownsCAL

5:30–7:00

Casino Cocktail Reception

twitter: @CI_Industrial linkedin: The Industrial Network

Action Plan for Upgrading Company Safety Policies Post COVID-19 12:15

Networking Luncheon and Exhibit Hall Demos

8:35 AUDIENCE PARTICIPATION Cost Control Scenarios

Cost Control: Where Shutdown Managers Over Spend and How to Effectively Forecast and Minimize Costs

1:45

Rebuilding a Robust Supply Chain Post COVID-19: Resilient Resourcing Strategies

9:15

2:30

The Art of Effectively Communicating with Your Team for Optimal Results 9:45 VENDOR SHOWCASE

Temporary Sour Water Treatment Plan to Allow Refineries to Stay Online During a Process Upset 10:15

Networking Refreshment Break and Exhibit Hall Demos 10:45

Closing Remarks from the Co-Chair and Conference Adjourns

11:30 PANEL

Opening Remarks from the Co-Chair

4:45 PANEL

10:45

Sponsored By

Improved leadership Through Positivity and How the Right Key Performance Indicators Will Guide Your Vision

Networking Refreshment Break and Exhibit Hall Opens 3:00

Top 5 Action Items to Capture During Post-Mortem Review 3:45

Closing Remarks from the Co-Chair and Conference Adjourns

RECEPTION AND NETWORKING EVENTS Receptions are open to all attendees and we encourage you to seize the opportunity to meet face-to-face with fellow delegates, conference speakers and sponsors and exhibitors.

You’ll also have the opportunity to visit the Exhibit Hall and explore the turnaround and shutdown industry's largest display of products and services and learn about solutions to deliver maximum results for your firm.

Reunion Ice-Breaker Welcome Reception December 6 | 6:00–8:00 pm

Take advantage of the opportunity to pre-register, catch up with your colleagues, get your materials and walk directly into the conference room first thing in the morning.

Pre-Conference Workshops Monday, December 6, 2021 A

8:30 am–12:00 pm (Registration Opens at 8:00 am)

A Year in the Preparation of a Turnaround – Intensive and Practical Road Map for an Effective Turnaround

Microphone Curtis Hermans, Director/Co-Founder, Progressive Plan Inc.

Chris Postill, Co-Founder, Progressive Plan Inc.

Peter Reier, Owner, R.P.O.S.

This hands-on workshop will go in-depth into the milestones and key stages of pre-turnaround planning. This workshop is only being offered in-person.

• Steering Team Setup and Interaction—Establishing the turnaround goals and objectives, the core project team, steering committee and key stakeholders • Charter Development—Initiating the project and expected milestones with proven templates, checklists and a realistic critical path • Scoping—Defining the work scope, duration and cost triangle to design your critical path • Estimating—Using historical records, quotes, and other tools to fine tune estimates for funding • Planning—Adequately planning for internal and external workforce requirements

B

• Contracting—Agreeing to an executing a process of selecting contractors, determining rates and work schedules • Scheduling—Developing a baseline execution schedule then fine tuning to optimize duration/cost • Material Management—Agreeing to and executing a process for ordering, receiving, kitting, and issuing material throughout the event • Logistics Detailing—Finalizing needs for logistics support items such as temp power, office space, and break tents • Lessons Learned—Using a robust Lessons Learned program and reviewing feedback regularly to optimize performance

1:00 pm–4:30 pm (Registration Opens at 12:30 pm)

A Day in the Execution of a Turnaround – The A-to-Z Daily Plan for Critical Turnaround Deliverables

Microphone Curtis Hermans, Director/Co-Founder, Progressive Plan Inc.

Chris Postill, Co-Founder, Progressive Plan Inc.

Peter Reier, Owner, R.P.O.S.

Key steps, process, deliverables, documents, schedule, cost estimate of TAR for new/intermediate employees. This workshop is only being offered in-person.

Sponsored by:

Casino Cocktail Reception

December 7 | 5:30–7:00 pm

• Ensuring all stakeholders have approved the execution plan before the unit is shut down

• Ensuring all plans and objectives are discussed at critical meetings: Kick off, morning update, safety meeting, schedule update meeting

• What essential steps are necessary for schedule control during the execution phase?

• Exploring Critical Path Management

• Reviewing the details of the daily execution schedule

• Managing emergent and unforeseen obstacles • Balancing discovery work with the turnaround Duration

Relax, unwind and join us for a night of fun, games and great prizes at our annual Casino Cocktail Reception!

Register Now

ShutdownsSuperconference.com • 1 877 927 7936

a C5 Group Company Business Information in a Global Context

Main Conference Day 1 Tuesday, December 7, 2021 7:30 | Registration Opens and Refreshments are Served

Rethinking Turnarounds: Pursuing Perfect

8:30

Opening Remarks from the Conference Co-Chairs Microphone Katie Dempster, Vice President – Business Development, Energy, Operations & Maintenance, AECOM

10:45

Frank Engli, Senior Advisor, Maintenance & Turnaround, Becht

Microphone Roger Laing, Vice President, RLG International This session will examine shifts in mindset and methods that engage both company and contractors in sustainable step-change for TA planning and execution.

• Obligation to invitation: The role of TA leadership in declaring bold expectations for process, practice and behaviors • From TA to Site: Ensuring that all stakeholders are committed to their part of event success

8:45 KEYNOTE ADDRESS

Outlook for Alberta’s Energy Sector and Impacts on Skilled Labour Supply and Demand Microphone Bob Collins, Chief Economist, BuildForce Canada • Gaging economic growth in Alberta and projected maintenance and construction growth • Assessing the impact of deferred projects due to the pandemic on skilled labour requirements • Evaluating areas of growth in construction and maintenance employment across Canada and regions where activity is expected to recede 9:30

Controlling the Turnaround Event Scope – Thinking Beyond the Scope Challenge Microphone Frank Engli, Senior Advisor, Maintenance & Turnaround, Becht • The reason we care about scope control • The typical approach, using scope challenge and change control • Typical weaknesses with scope challenge and ways to fix them • Typical weaknesses with scope change control and ways to fix them

• Making learning a habit at every stake; How variances from plan can inform activity in the short and long-term 11:30

Turnaround Case Study: Achieving Success Through Transformation Microphone Ron Bettin, Turnaround Director (Contract), Energy Transfer Canada

Blair Ford, Turnaround Manager, Energy Transfer Canada

This session will highlight how the turnarounds at 2 large sour gas plant facilities were completed for the first time ever, on-budget, ahead of schedule, safely and during COVID-19.

• Assessing risk, scope, planning & scheduling, cost controls and how transformation was achieved • What basic principles were applied to meet and exceed timelines and keep costs under control?

• How were benchmarking tools used?

• Strategies to develop a high-performance team • What best practices were used to manage the challenges of COVID-19?

12:15

Networking Luncheon and Exhibit Hall Demos

10:15

Networking Refreshment Break and Exhibit Hall Demos

6 | #ShutdownsCAL

• Accountable to committed: How to engage and much broader group of stakeholders in the pursuit on aggressive outcomes in cost and duration

twitter: @CI_Industrial linkedin: The Industrial Network

1:45

4:00

Calculating the Real-Life Consequences of Deferring Your Shutdown and Lessons Learned during the Pandemic Response: Preparing for the Next Normal

The Fight for Talent: How to Attract and Retain a Skilled Workforce Amid Changes to Alberta’s Workplaces Act

Microphone Carl Souchereau, Managing Director, Asset Performance Canada 1. How We Got Here • Experiences from the Workface 2020-2021 • Industry performance benchmarks from the height of the pandemic response 2. The Cost of Deferring Work

Microphone Jayson Bueckert, Regional Director, Fort McMurray and Wood Buffalo, CLAC

Shauna Holmes, Director of Technical Education, Calgary Women in Energy

Rayna Oryniak, President, Calgary Women in Energy

• Managing the challenges of labour availability and geographic restrictions • Attracting under-represented people to the skilled workforce • Addressing challenges including:

• COVID-19 and the cost of business index

» Covid restrictions and mandates

• The risk and cost of deferring work scope

» CERB

• Alternatives to wholesale deferment – Tailored scope development and optimization and execution strategies

» Workers returning to homes outside province » Employee burnout and mental health

3. Factoring the Time and Monetary Cost of COVID-19 Protocols

4. Additional Lessons Learned from the Pandemic 2:30

Effective Contractor Management Strategies: Dos and Don’ts in Hiring, Scheduling and Compensating Microphone Paul De Jong, President, Progressive Contractors Association of Canada (PCAC)

Richard Venerus, CEO, Venerus Advisory Partners, Co-Chair/Collaborative Contracting Committee (COAA), Founder of the Collaborative Contracting Community

• How does “collaborative contracting” work and is there an approach for turnarounds?

• Setting clear expectations and reach agreements on scope, costs, hours, safety, quality and control of subcontractors • Enlisting contractor buy-in to engage all parties and render accountabilities • Maintaining consistency of contractors throughout the project • Reaching agreed contract terms and render accountabilities

» Attracting, supporting and retaining more women, indigenous peoples, visible minorities and under-represented people into the skilled work force

» Remote work preference

• Best practices and formulas for adjusting schedule and budget • Making early decisions – saves the budget

» Work stress - commuting, working increased hours, work-life balance

• Exploring workable solutions 4:45 PANEL

How to Conduct an Effective Risk Assessment and Develop a Crisis Management Plan Microphone Ian Farrell, Specialist, MM/TAR, Shutdown, Turnaround, Outages- Maintenance & Reliability Upstream – Thermal, Major Projects & Offshore, Cenovus

Henry Goldstein, Manager HSE, Energy Transfer Canada

Colin Xander, Corporate Turnaround Manager, Chevron Phillips Chemical Company

Merrick Zemp, Mechanical Supervisor, Mercer Celgar

• Identifying your weaknesses and mitigating your risk potential • What to do in the first 24 hours of a crisis and the first 2 weeks • What makes you agile?

• Maximizing your resources 5:30

3:30

Networking Refreshment Break and Exhibit Hall Demos

Closing Remarks from the Co-Chair and Conference Adjourns 5:30–7:00

Casino Cocktail Reception Register Now

ShutdownsSuperconference.com • 1 877 927 7936

a C5 Group Company Business Information in a Global Context

Conference Day 2 Wednesday, December 8, 2021 7:30 | Registration Opens and Refreshments are Served

10:15

Networking Refreshment Break and Exhibit Hall Demos

8:30

Opening Remarks from the Co-Chair Microphone Katie Dempster, Vice President – Business Development, Energy, Operations & Maintenance, AECOM

Frank Engli, Senior Advisor, Maintenance & Turnaround, Becht

8:35 AUDIENCE PARTICIPATION Cost Control Scenarios

Cost Control: Where Shutdown Managers Over Spend and How to Effectively Forecast and Minimize Costs

Microphone Josh Davey, Manager, Turnaround, Inter Pipeline Ltd. Join this new session where delegates will be taken through different best practices and will participate in live audience polling.

• Calculating the costs of surgical outage versus a 40-day outage • Forecasting your budget and how to control variables • Cost analytics

10:45

Improved leadership Through Positivity and How the Right Key Performance Indicators Will Guide Your Vision Microphone Merrick Zemp, Mechanical Supervisor, Mercer Celgar • Discuss research regarding Positive leadership/feedback • Examples of different leadership styles and results • Steps to follow moving forward to incorporate positivity into your shutdown • How the company vision can maintain traction with positive influence 11:30 PANEL

Action Plan for Upgrading Company Safety Policies Post COVID-19 Microphone Dale Hartery, SH&E Senior Director – Energy, Operations and Maintenance, AECOM

Lisa Stephenson, Manager of Industry Development and Support, Energy Safety Canada

Teresa Waddington, Asset HSSE Manager, LNG Canada

9:15

The Art of Effectively Communicating with Your Team for Optimal Results Microphone Vanessa Goodman, Manager, External Relations, North West Redwater Partnership • Engaging your team and getting results • Getting the message up and down the chain of command • Breaking down silos and working more effectively across departments

Temporary Sour Water Treatment Plan to Allow Refineries to Stay Online During a Process Upset Microphone Steve Martinson, Vice President, AMGAS Services Inc. Brenden Meston, Business Development Manager, AMGAS Services Inc.

AMGAS CLEAR removes H2S from sour water without adding any additional H2S scavenger to the water itself improving the overall cost of treatment and not affecting the downstream water treatment plan.

This solution works extremely well when the sour water strippers are at capacity, but additional water loads need to be treated. Varying levels of H2S and other containments can easily be handled along with large water volumes

8 | #ShutdownsCAL

• What pandemic policies should be integrated into everyday work?

• What strategic planning can take place in the event of a similar crisis • How to manage safety with a downsized crew • How to manage safety with an offsite maintenance supervisor

9:45 VENDOR SHOWCASE

• Identify weaknesses in traditional safety procedures and evaluating how a health crisis made the industry stronger

twitter: @CI_Industrial linkedin: The Industrial Network

12:15

Networking Luncheon and Exhibit Hall Demos

Book your room now and SAVE! 1:45

Rebuilding a Robust Supply Chain Post COVID-19: Resilient Resourcing Strategies Microphone James Wright, Senior Manager, Capital Procurement, Nutrien

Johnathan Finlayson, Project Logistics Director, Canada, Geodis

• Lessons learned from managing the turnaround supply chain during the pandemic; how did we do things differently and what protocols will continue?

• Exploring the constraints for procuring resources given global supply disruptions due to overseas port closures

Hotel: Hyatt Regency Calgary Address: 700 Centre Street SE, Calgary, Alberta T2G 5P6 Phone: 1-403-717-1234 Online: ShutdownsSuperconference.com/Venue The Canadian Institute is pleased to offer our delegates a limited number of hotel rooms at a negotiated rate. To take advantage of these rates, please contact the hotel directly and quote “CI - Shutdowns Turnarounds Superconference.”

The guest room block cut-off date is November 19, 2021. After that date, OR when the room block fills, guestroom availability and special rate can no longer be guaranteed.

• What measures should be put in place for timely delivery of equipment and supplies?

• Preparing for cost increases and changes to make when procuring resources 2:30

Networking Refreshment Break and Exhibit Hall Open 3:00

Capturing Lessons Learned to Improve Turnaround Performance Now and In the Future

Upcoming Events

Microphone Colin Xander, Corporate Turnaround Manager, Chevron Phillips Chemical Company • Best practices to ensure lessons learned are captured post-turnaround • Implementing a 360-degree postmortem to see the outage from all department perspectives • Capturing lessons learned and employee grievances in the moment for immediate improvements • Reviewing lesson learned forms daily during an outage

January 2022 | Edmonton, AB (In-Person / Livestream)

3:45

Closing Remarks from the Co-Chair and Conference Concludes



Join Our Email List to Stay Connected SIGN UP TO RECEIVE EXCLUSIVE DISCOUNTS, OFFERS AND PROGRAM UPDATES CanadianInstitute.com/elist/

Register Now

ShutdownsSuperconference.com • 1 877 927 7936

March 2022 | Calgary, AB (In-Person / Livestream) a C5 Group Company Business Information in a Global Context

TH ANKS TO OUR SPONSORS AND PARTNERS Presenting Sponsor

Sponsors

Exhibitors

Media Partners

hands-helping BECOME A SPONSOR With conferences in the United States, Europe, Asia Pacific, and Latin America, the C5 Group of Companies: American Conference Institute, The Canadian Institute, and C5 Group, provides a diverse portfolio of conferences, events and roundtables devoted to providing business intelligence to senior decision makers responding to challenges around the world.

Don’t miss the opportunity to maximize participation or showcase your organization’s services and talent. For more information please contact us at: The Canadian Institute, SponsorInfo@CanadianInstitute.com

10 | #ShutdownsCAL

twitter: @CI_Industrial linkedin: The Industrial Network

What Past Attendees Have Said About this Event Excellent conference surrounded by the leaders of the industry, having an impact on the direction of the industry.

Market Manager, Thorcan

Great experience, always pick up some good pointers that I can utilize for my TA. TA Planner, Husky Energy

Excellent content related to planning/scheduling.

Maintenance Coordinator, Enmax

Very good mix of owners and suppliers; good networking events; excellent venue; timely topics.

Sr. Manager Capital Procurement, Nutrien

Past Attending Organizations AECOM

ConocoPhillips

ONEC

Aecon

ConocoPhillips Canada

Ontario Power Generation

Air Liquide

Co-op Refinery Complex

Paramount Resources Ltd

BASF Corp

ENMAX Energy Corporation

Parkland Refining Ltd.

Bazan Group Oil Refineries Ltd

Honeywell

Pembina Pipeline Corporation

BP

Husky Energy

Becht

Imperial Oil

PROACTIVE Environmental Rentals Inc

Black & McDonald Ltd.

Inter Pipeline Ltd.

Progressive Contractors Association of Canada

Bruce Power

Irving Oil

Resolute Forest Products

Canadian Natural Resources Limited (CNRL)

Keyera

Rio Tinto

Koch Fertilizer LLC

SemCAMS

Meg Energy Corp

Shell

MEGlobal

Suncor Energy

Melloy Industrial Services Inc

Syncrude

Mobideo

TC Energy

NOVA Chemicals

TransAlta

North West Redwater Partnership

Vallen

Nutrien

Yara Belle Plaine

Canfor Pulp Capital Power CEDA International Cenovus Energy Inc Chemtrade Pulp Chemicals Ltd Chevron Phillips Chemical Company CLAC

Register Now

ShutdownsSuperconference.com • 1 877 927 7936

a C5 Group Company Business Information in a Global Context

Planning Ahead for Live Conferences: C5’s All Secure Safety Plan We look forward to the time when we are able to welcome you back to our live conferences.

When you are ready to attend one of our conferences, you will see that a lot has changed. Social distancing and cleaning procedures that have now become a way of life for all of us are now the standard for how we will run our conferences. Our events will continue to offer unparalleled access to market leading intelligence and to the facilitation of a global exchange of expertise and now with a greater focus on the safety, health and well-being of all our guests.

As The Canadian Institute and our partners begin to look forward to live events, we are committed to building and enhancing the planning and preparation with a view to offering our guests a safe place for live conference delivery. In addition, to ensure your safety, our event staff is fully vaccinated.

All our events will adhere to official government and local authority guidance in addition to venue or location-specific regulations. Our live events will follow the commitments below.

In-person Conference Participation Requirements For the protection and wellbeing of all event attendees, we have implemented a vaccination requirement for entry into the conference. All attendees and staff are required to provide proof of being fully vaccinated with a COVID-19 vaccine. A negative COVID-19 test result will not qualify for entry into the conference. Vaccination proof must be accompanied with a government-issued ID.

Attendance Screening All attendees will need to assert that at the time that they first attend the conference and for the 14 days prior: y They are not experiencing COVID-19 symptoms. y Have not traveled from an area under a travel health advisory. y Have not provided care for or had close contact with any person with or reasonably suspected of having COVID-19, or with any person who traveled outside of your home country or to an area under a travel health advisory. y Have not been advised by any health authority, government agency or regulation to selfisolate due to possible exposure to COVID-19.

Link to COVID-19 symptoms: https://www.cdc.gov/coronavirus/2019-ncov/symptoms-testing/symptoms.html We are closely monitoring industry best practices and will be evaluating further additional measures pertaining to vaccinations and on-site screening based on the advice of health authorities.

In addition, as per the guidance of the CDC, we encourage all attendees to wear a mask or face covering at all times while at the conference and its social functions, except in limited settings such as during meals.

We reserve the right to deny entry to anyone not following the requirements above. Please note our entry policy is subject to change at any time based on changing local regulations.

Enhanced Communication y Advance communication to all attendees on what to expect and prepare for at the conference: from registration to conference materials to room layout to food and beverage options and more. y Education and training for the team to ensure we provide a safe and secure conference experience. y Distribution of local health-resource information in advance of the event. y Ongoing communication and advance planning with the venue regarding enhanced cleaning and sanitizing measures, response strategies and other onsite protocols.

Increased Cleaning and Sanitation y Placement of hygiene stations throughout the conference including the registration area, meeting spaces and high frequency areas. y Availability of personal hygiene and safety products including facial coverings where available.

Safety and Physical Distancing y Physical distancing protocols such as limiting attendance, directional signage and markers throughout the conference.

Reduced Touchpoints

y A conference room layout with planned seating for appropriate physical distancing.

y Reduction of the physical distribution of onsite materials.

y We continue to work closely with our venue partners to ensure the safety of our attendees.

Please check back frequently as we monitor and evolve our plan in the weeks ahead.

y Food and beverage options that ensure minimal handling and exposure.

Brian Currie The Canadian Institute

Looking to Register?

Contact our Customer Service Representatives:

Fadumo Omer The Canadian Institute



B.Currie@CanadianInstitute.com



F.Omer@CanadianInstitute.com



877 927 0718 x7370



877 927 0718 x7361

Use Registration Code: B00-999-BCE22

SAVE $500

PRICING

Register & Pay by September 16, 2021

SAVE $300

Register & Pay by November 1, 2021

Use Registration Code: B00-999-FOR22

FINAL PRICE

CONFERENCE CODE:

417M22-CAL

Register & Pay after November 1, 2021

*APPLICABLE TAXES WILL BE ADDED TO ALL REGISTRATIONS Owners/Operators**

$1,595

Solution Providers/Vendors†

$1,795

Bringing a Team? $2,095

$2,595 Hands-On Pre-Conference Workshops - Bring Your Team!

A: A Year in the Preparation of a Turnaround – Intensive and Practical Road Map for an Effective Turnaround December 6, 2021 • 8:30 am–12:00 pm

$495

B: A Day in the Execution of a Turnaround – The A-to-Z Daily Plan for Critical Turnaround Deliverables December 6, 2021 • 1:00 pm–4:30 pm

$495

3-4

10% Conference Discount***

5+

Call 1-877-927-7936

* The amount of tax charged on your order will be determined based on the product type purchased and tax regulations. ** CI reserves the right to review eligibility for the Owner/Operator rate.

This rate cannot be combined with any other offer or group discount. *** Team/group registrations must be from the same organization/firm and register together in one transaction. endor pricing applies to any organization that supplies products and/or V services to the producers. We charge vendors a premium to attend the conference due to the premium value that our conference provides with respect to business development opportunities associated with the event.

†

All program participants will receive an online link to access the conference materials as part of their registration fee.

Additional copies of the Conference Materials available for $199 per copy.

Covid Policies We are currently participating in the Restriction Exemption Program issued by the Government of Alberta. As of today, to receive access to meeting and event space all vaccine-eligible persons must be screened for one of the following at the point of entry to any meeting or event: y Proof of double vaccination.

To update your contact information and preferences, please visit https://www.CanadianInstitute.com/preference-centre/.

Terms & conditions and refund/cancellation policies can be found at CanadianInstitute.com/company/faq/

y An original (non-copied) medical exemption letter. y Proof of a negative, privately-paid test result from a PCR or rapid test taken within 72 hours of the event. Tests from AHS or Alberta Precision Laboratories are not permitted. y Individuals 18 years and older must produce a valid personal identification where the name and date of birth match the proof of immunization or testing record.

Book with Confidence!

WORRY FREE

Register and pay to lock in your early rate and be eligible for a full refund until November 26.

GUARANTEE

If you are unable to attend for any reason, you will have the following options:

Registration

The requirements are applicable for any service provided including all indoor dining, meetings and events, and recreational facilities including use of our pool and gym.

y A full credit note for you, or a colleague to attend another event.

Please note that the Restriction Exemption Program can be changed at any time. For the most up to date information regarding this, refer to https://www.alberta.ca/

y A full refund.

© The Canadian Institute, 2021

y Transfer your registration to the livestream format and receive a credit or refund for the difference.

All cancellations and changes must be submitted to CustomerService@CanadianInstitute.com by November 26.

About Us: For over 35 years, C5 Group has proVided the opportunities that bring together business leaders, professionals and international experts from around the world to learn, meet, network and make the contacts that create the opportunities.

The C5 Group, comprising American Conference Institute, The Canadian Institute and C5 in Europe, is a leading global events and business intelligence company.

Our conferences and related products connect the power of people with the power of information, a powerful combination for business growth and success.